Digital jobs

Volunteers are at the heart of our mission

In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.

Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.

We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.

The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.

Key priorities will include:

• Developing strategic partnerships alongside me and our Partnerships Manager
• Understanding the diverse backgrounds and career journeys of our volunteers
• Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved

As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.

Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.

Sue Maskrey
Chief Executive

Summary

The Charity Spark is looking to appoint a Strategic Fundraising Consultant to expand our fundraising support for clients across the UK. This pivotal role will be a strategic fundraising lead, working with a diverse portfolio of clients to develop and implement comprehensive fundraising strategies. You will advise on a range of income generation methods, including trust and foundation grants, legacy giving, major donor philanthropy, and corporate partnerships.

A key part of your role will be to provide strategic development, helping clients diversify their income streams and build sustainable fundraising programmes. This position is critical as we expand our team to meet growing demand. We are a tiny, collaborative team committed to ensuring brilliant outcomes for our clients and stability for our team.

The Charity Spark are a consultancy for the non-profit and charity sector. We work with clients from across the charity sector and help them do more good daily through excellent fundraising and transformative impact measurement.  That is, we help them prove they do what they say they do and then use that proof to raise more money, so they can continue the work that they do.

We are committed to tackling inequalities and to making The Charity Spark an inclusive and diverse workspace. The Charity Spark’s purpose is core to every part of our business.

We’re keen to find the right people for the future of The Charity Spark, so we’d love to talk to you if you’re interested in us or this role, but want to know a bit more before applying.

Important Details. What you’ll get:

Salary: £40,000 - £45,000 FTE (3 days per week is £24,000-27,000 per year)

Hours: Up to 3 days per week. We keep core office hours of 8:30am-6pm however this role does not require the holder to work solely within these hours. We will work with you to find a working pattern which suits your needs and lifestyle as well as the needs of our business and clients.

Benefits: We will provide you with a laptop if required and equipment for you to work comfortably at home, as well as a monthly contribution towards your home broadband contract. We offer a company pension scheme and an employee assistance programme. We believe in the power of chocolate and tea!

Commission structure: Recognising the important role all our team play in client relationships, and in securing new contracts, TCS operates a commission structure which rewards staff who work on a successful client proposal.

Holiday: 22 days plus bank holidays (FTE contracts – pro rata for PT) and your birthday off. 

Volunteering: We encourage our employees to volunteer so we will provide you an additional 2 days (FTE) a year volunteering leave.

Training and development: We want to invest in our staff team so we will provide you with an annual budget for training courses and books to enhance your skills.

Employment status: Fixed term contract of one year with permanent contract to be discussed.

Location: The Charity Spark is based in Winchester. This role is predominantly home-working with an expectation of regular co-working (around 2 days per quarter and typically in Winchester although location may vary).

Responsible to: Director

What you’ll be doing:

1. Fundraising

1. • Develop and Lead Fundraising Strategies: Create bespoke, multi-stream fundraising strategies for a range of clients. This includes capital appeals and other large-scale projects, helping clients raise significant funds for transformative goals.
   • Income Diversification: Advise clients on how to diversify their fundraising portfolio, reducing reliance on any single income source and building resilience.
   • Trust and Foundation Fundraising: While the role is broader, you will still oversee and deliver trust fundraising work, including researching funders, writing bids and proposals, and supporting clients to steward donors effectively. You will also mentor and upskill clients and their teams on best practices.
   • Support the Director with developing strategic resources for fundraising including digital courses, blogs and downloadable resources for charities.
   • Client Management and Support: Serve as a senior point of contact for clients, providing expert advice, hands-on support, and strategic guidance throughout their fundraising journey.

2. Business Development

· Deal with client enquiries in an efficient and timely manner.

· Support the Director with onboarding new clients.

· Liaise with clients to gain testimonials and write client case studies.

· Research opportunities for new business products and/or clients.

· Support with B Corp certification process and improve The Charity Spark’s impact as a company.

· Assist on the organisation of team events and away days, alongside the Director.

About you:

• Experienced Fundraising Leader: You have a proven track record of success with five or more years of experience in fundraising. You demonstrate the ability to develop and execute effective, multi-stream strategies. You can tell us about fundraising successes you have been an important part of.
• Strategic Thinker: You are adept at seeing the bigger picture, identifying growth opportunities, and creating long-term plans for organisations. You have an entrepreneurial spirit and a creative growth mindset.
• Diverse Fundraising Knowledge: You have demonstrable hands-on experience in at least one of the following areas: major gifts, legacy, and/or trust fundraising. Experience with capital appeals or with Christian charities/churches is highly desirable.
• Practical skillset: Target-driven, with experience of budget-setting, financial processes, monitoring and reporting outcomes across income streams. You have a practical understanding of fundraising and charity regulation and best practice regarding prospecting, stewardship, and reporting, together with IT and database skills including knowledge of CRMs.
• Excellent Communicator: You have a talent for using words powerfully, with excellent written communication and presentation skills. You can build strong relationships with clients and stakeholders, clearly communicating complex ideas and inspiring confidence.
• Proactive and Results-Oriented: You are target-driven and have a proven track record of meeting fundraising goals. You are able to balance competing priorities and work under pressure, with the ability to anticipate and formulate solutions to problems.
• Comfortable in a small team with an entrepreneurial spirit: we are a small growing business led by our founder. You will have a passion for working with a business with a strong social mission and looking for a positive purpose in the company you work for.

We want to encourage those with a disability or neurodiversity who may experience difficulties with some forms of communication to apply and tell us how we could help you be the best version of you in the workplace. Contact us to discuss how we can make the application process accessible for you.

You’ll hold a small caseload of families while also supporting the smooth running of our service—helping to coordinate hospital visits, review caseloads, and ensure families get the right help at the right time. You’ll play a key role in building strong relationships with hospital teams, supporting service development, and deputising for the Family Support Manager.

This role covers management of our caseload of families across London and Surrey, supporting families linked to our hospital partnerships including Kingston, Royal Marsden, St George’s, Epsom, St Peter’s and Royal Surrey—with the Evelina Children’s Hospital joining in the future.

Role overview

Leadership & Team Support

· Manage a team of Family Support Workers.

· Oversee caseloads and conduct monthly reviews.

· Ensure regular hospital visits are co-ordinated and met as planned, adjusting in line with need. 

· Support the allocation of referrals across the team to make sure families receive timely and appropriate support.

· Contribute to the recruitment, supervision, and development of Family Support Workers.

· Deputise for the Family Support Manager when needed, including leading team meetings and taking minutes.

· Participate in the weekend on-call rota.

Family Support Delivery

· Hold a small caseload, providing empathetic, non-judgemental emotional and practical, needs-led, support.

· Plan and attend family events, working with external suppliers where needed.

· Provide regular visits to nominated hospitals and ensure families are linked in with appropriate services.

· Participate in multidisciplinary meetings, safeguarding boards, and service planning discussions.

Hospital & Community Partnerships

· Build and maintain strong working relationships with hospital teams and community partners.

· Maintain regular contact with paediatric teams to share patient updates and identify new needs.

· Deliver presentations and training to raise awareness of Momentum.

· Identify new partnership and referral opportunities in clinical and community settings.

· Support the transition of hospital services from the Royal Marsden to Evelina London Children’s Hospital.

Service Monitoring & Development

· Support the Family Support Manager in delivering service outcomes and contributing to operational planning.

· Assist in monitoring budgets and ensuring services align with the operational plan.

· Maintain accurate and timely records to support reporting requirements.

· Provide case studies and updates to support fundraising and communications.

Organisational Contribution

• Deputy Designated Safeguarding Lead
• Attend relevant training and family support events (including evenings/weekends).
• Provide insights and case studies to support fundraising and communications.
• Attend occasional family events and community activities.
• Champion Momentum’s values and safeguarding standards in all areas of work.

Location: Based in London – 3 days in the office/week.

Salary range: £37,000-42,000

Contract: Full-time. Permanent

Benefits:

● 22 days leave (and statutory holidays), increasing by 1 day for the first year worked and then by 2 days for each year of service after. Extended paid leave over Christmas / New Year.

● Generous pension contributions, increasing for each year of service

● Private health insurance and cycling to work scheme

About EJF

EJF exists to protect the natural world and defend our fundamental human right to a secure environment.  We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating.

EJF investigates and exposes abuses and supports environmental defenders, Indigenous peoples, communities, and independent journalists on the frontlines of environmental injustice. We work internationally to drive changes to the very ‘architecture’ of environmental governance, securing permanent solutions to protect our planet.

With over 115 staff, including grassroots mobilisers, filmmakers, investigators, and advocates in 16 countries, we campaign to protect our global ocean, climate, wetlands, and forests, as well as environmental defenders.

About the role:

EJF seeks a dynamic and highly organised individual to join our expanding Environmental Defenders (ED) programme. This is an exciting opportunity to join our team as we scale up support for grassroots leaders who protect our planet and defend interlinked human rights.

Working closely with the Global Programme Coordinator, the ED Programme Officer will enable EJF to deliver tailored training on advocacy, investigation, and filmmaking to environmental defenders worldwide. This starts with supporting the coordination of our new Ocean Defenders project alongside EJF’s teams in Southeast Asia and West Africa.

As an effective multitasker and skilled coordinator, you will lead the operational and logistical elements of our capacity-strengthening programmes. You will build and maintain strong relationships with our partners, ensuring the delivery of high-quality, tailored support. The role requires excellent planning abilities, a strong attention to detail and a passion for helping others.

This position offers significant room for growth and learning. The successful candidate will be given opportunities for development such as participating in training projects overseas and growing project management responsibilities.

Key responsibilities:

Taking instruction and guidance from the Global Programme Coordinator (and in her absence, a named member of the Senior Management Team), the Environmental Defenders Programme Officer will:

● Plan and organise in-person (and remote) support for environmental defenders – leading on scheduling, budgeting, logistics and other administrative elements of the EJF support.

● Support the implementation of the capacity-strengthening programme, following up with colleagues and partners to ensure continuous progress towards deliverables.

● Coordinate with environmental defenders (grassroots NGOs and other civil society leaders) – maintaining relationships with focal points, collecting feedback, and monitoring support needs.

● Contribute to the implementation and improvement of the monitoring, evaluation and learning (MEL) processes, to measure the programme’s impact, the quality of the support provided and adapt to  emerging needs and priorities.

● Support with creating new and streamlining internal processes – developing templates, centralising training materials, and facilitating the sharing of lessons learned across teams. 

● Assist with production of reports to funders and in securing new and additional funding for the programme.

● Support communications efforts on the Environmental Defenders programme, drafting impactful content for the website, sharing successes with the EJF comms team and identifying other opportunities to improve the programme’s visibility.

● Ensure that digital images from the Programme and from partners are logged in the EJF image library and utilised effectively to drive engagement in the programme.

● Conduct research and participate in networking opportunities to identify potential organisations and individuals to join and benefit from the Environmental Defenders Programme.

● Liaise between partners and EJF’s finance function to ensure that activities are delivered within budget, delivering value for money.

Essential experience and skills:

● Experience coordinating logistics for international trips, events or complex projects.

● Proven ability to build and maintain relationships with partners (NGOs or others) from different cultures and across time zones.

● Experience in managing complex schedules and meeting deadlines.

● Experience with budget management (planning and reporting) and ensuring cost-effective use of resources.

● At least two to three years’ professional work experience in a relevant field (e.g. environmental action, human rights, international development, project management, etc.)

● Strong research, written and verbal communication skills, with an ability to present information in a clear, compelling way to diverse audiences (in person and online)

● Excellent organisational skills and the ability to manage multiple workstreams.

● Excellent attention to detail and high reliability.

● Proactive and solutions-oriented mindset.

● Ability to adapt to changes in plans and a quick learner.

● Strong interpersonal skills, with the ability to work diplomatically and collaboratively with partners from diverse cultures.

● A deep-rooted commitment to environmental justice and a determination to change the world for good.

Desirable experience and skills:

● Fluency in additional languages: French, Portuguese, Thai, Bahasa or Spanish.

● Background working with people and organisations in the Global South, and an understanding of decolonial approaches.

● Experience in designing or implementing training programmes.

● Experience with advocacy, communications, policy change or filmmaking.

● Experience in developing templates and standardising practices (e.g. SOPs, M&E, feedback processes, training materials).

● Experience working within non-profit organisations.

We are actively seeking candidates from diverse backgrounds, cultures, and experiences, and we strongly encourage applications from individuals who are underrepresented in the environmental sector.

Even if you don’t meet every requirement listed, we encourage you to apply. We value potential and dedication, and we are committed to providing development opportunities to help the right candidate grow into the role.

To apply:

1. Please send your CV and a brief cover letter (1.5 page maximum) to the email address provided. Please begin the names of both files (CV and cover letter) with your own name or initials (e.g. Alba.Smith_CV or AS_CV).
2. Closing date for applications: Thursday 23rd October 2025

Interviews: Starting 29th October 2025

1. Candidates must have the legal right to live and work in the UK. EJF is an equal opportunities employer committed to fostering diversity within the workplace.
2. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.

JOB TITLE Peer Support Coordinator (£26,000 to £28,000) pro rata

PART-TIME 22.5hrs a week

15 Month Fixed Term contract

Home-based – Scotland

This post is funded by the National Lottery Community Fund.

Are you somebody who would love to use your coordination skills to help us Beat Macular Disease?

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are seeking someone who can support our Community Engagement team to ensure groups and group volunteers have the resources they need to thrive. The candidate needs to have an open and collaborative approach and the ability to multitask and prioritise multiple projects and work streams.

If you feel you have the above attributes, then we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This role is predominantly home-based; however, travel may be required across d and occasionally to Andover in Hampshire.

To apply please email your CV with a covering letter

Closing date: 30 October 2025

Interviews: w/c 3 November 2025

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Monday 27th October, 12pm

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.

Role overview 

This role will play a pivotal part in delivering upReach’s new volunteering strategy, which unifies four historic strands (mentoring, Alumni, CSR-funded volunteering, and Programme Employer Partnerships) into a single, coherent framework.

Core Responsibilities

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

The Volunteering Programme Manager will be responsible for ensuring that the professional mentoring programme and Alumni Programme can operate smoothly and effectively, and for implementing our volunteering strategy to engage supporters in our work. 

You will be responsible for line managing team members working on upReach’s mentoring programme and Alumni Programme, and will work closely with the Programmes and Impact Enabling teams to ensure that volunteering opportunities are unified and cohesive.

1) MENTORING PROGRAMMES

• Provide strategic and operational oversight of upReach’s two mentoring programmes, Professional Mentoring (structured 6-month matches) and Ask an Expert (one-off interactions with professionals initiated by students).

• Manage stakeholder relationships with mentoring partners, ensuring a smooth and high-quality experience for all volunteers.

• Collaborate with Programmes and Partnerships teams to ensure that our mentoring supply and demand is balanced, identifying opportunities for development and working with teams to plan this.

• Produce robust and detailed reporting for participating partner employers on an ongoing basis, increasing the chances of renewals.

• Embed the professional mentoring programme within the wider volunteering framework, ensuring it complements Alumni and open access volunteering opportunities while maintaining the value of partner-funded packages.

2) ALUMNI PROGRAMME

• Provide strategic oversight and direction for the Alumni Programme, ensuring it aligns with upReach’s volunteering strategy and organisational goals.

• Ensure Alumni are engaged through a range of activities, including professional development opportunities, the Alumni Ambassador Board, and tailored communications.

• Oversee the creation and implementation of Alumni volunteering opportunities, ensuring these are impactful and complement wider partner-funded activity.

• Collaborate with Programmes, Fundraising, and MarComms teams to ensure Alumni engagement supports Associate development, fundraising, and long-term organisational sustainability.

• Monitor Alumni engagement data and outcomes, ensuring robust reporting to funders, stakeholders, and the Leadership Team.

3) VOLUNTEERING

• Implement our refreshed volunteering strategy, working in collaboration with the Partnerships, Fundraising and Programmes teams to ensure this meets the needs of the charity.

• Act as the first point of contact for all volunteer enquiries.

• Oversee the volunteer journey from attraction to offboarding, including clear onboarding, safeguarding processes, engagement activities, and recognition (e.g. events, certificates, digital acknowledgements).

• Conduct ongoing evaluation of volunteering activities and implement improvements as necessary.

• Collaborate with other teams across the organisation to identify opportunities for volunteers, and support with implementing this.

• Manage relationships with volunteers and organisations, ensuring positive experiences for all those involved with upReach in this capacity.

• Pilot and evaluate new open access volunteering initiatives, tracking impact through defined KPIs and reporting mechanisms.

• Work with Fundraising and MarComms teams to develop strategies for recognition, retention, and long-term ambassador engagement of volunteers.

4) LINE MANAGEMENT

• Manage relevant individuals within the Mentoring and Alumni team, providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, and day-to-day guidance via Slack. 

• Use relevant impact dashboards and data to set priorities for your team and to identify areas where support from the Programmes team is needed, to ensure that all internal KPIs are achieved.

• Managing the performance of your team - including setting SMART professional development goals and utilising a range of resources and tools where necessary to help your team perform successfully in their roles. Be part of the upReach Leadership Team and contribute to forming the strategy and direction of the charity. 

• Provide leadership in embedding volunteering as a strategic pillar of upReach’s mission, ensuring sustainability, scalability, and alignment with organisational growth.

Skills and Experience

The ideal candidate for Volunteering Programme Manager should display these skills: 

• Motivation - Displays a high level of self-motivation and ability to measure own progress, and can encourage and monitor others in their team to ensure everyone can  do their best work.

• Stakeholder engagement - Able to engage and communicate confidently with internal and external stakeholders at all levels.

• Continuous improvement - Uses initiative to come up with ideas and improvements to achieve personal, team and organisational objectives.

• Planning and organising - Able to demonstrate a high level of organisational skills, ensuring that initiatives are designed to meet organisational KPIs, objectives and priorities, are accurately planned, and meet the needs of internal and external stakeholders. 

• Problem solving and decision-making - Confidently uses a range of problem solving techniques to resolve issues on behalf of the team or organisation, showing creativity and analytical thinking in their approach, and doing so following clearly defined processes but without supervision. 

• Innovative - Leads on new areas of innovation and, if necessary, enables and supports the team to make changes needed.

• Communication - Inspires team and others to engage fully with long term vision, purpose and strategy of upReach, with the ability to confidently engage with stakeholders at all levels to generate a commitment to these goals.

To be successful, it is anticipated that you would have experience in:

• Coordinating/managing volunteer initiatives

• Project/programme management

• Communicating with a variety of stakeholders, through written and verbal communication

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 27th October at 12pm.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

The Miscarriage of Justice Support Service is a very unique service providing a broad range of support and advice to people whose criminal convictions are quashed by the Court of Appeal. The majority of people have been in prison for many years and need extensive help and support to begin to rebuild their lives based on their own individual needs.

One of our caseworkers is going on a sabbatical, which this role will cover, including 2 weeks of handover at the start, and 1 week at the end.

The role will support individuals in a broad range of areas including welfare benefits, housing, navigating access to GPs, mental health support, community services, and applying for grants or essentials post-release (e.g. white goods, clothing).

The role involves one-to-one contact in a way that best meets the person – for this role it will typically be by telephone and email, but it can also be in person. Clients live across England and Wales.

You will come with experience of providing advice and practical support to people with varied needs. You will have experience of working with a trauma-informed approach and have excellent people skills to build and maintain trusting relationships.

This post is subject to an enhanced DBS check.

UK People Support Team Lead

Contract: Permanent, Full-time, 35 hours per week

Salary:£57,415 - £60,436 per annum with excellent benefits

Location: London, UK.

UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).

The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission.  A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment. 

About the role

A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.

Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.

You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.

In this role, you will:

Team Leadership

• Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
• Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
• Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.

Payroll, Pension and Reward

• Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
• Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
• Implementation of a new payroll system for the UK.

Systems and Reporting

• Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
• Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
• Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
• Annual analysis and statutory reporting of the Pay Gap in the UK.

Compliance and Contract Management

• Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
• Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.

Other

• Ownership of salary calculations in the event of employee termination and/or redundancy.
• Monthly payroll and pension sign off.
• Budget management and invoice approval.

Requirements

To be successful, you will need:

Functional skills

• Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
• Proven experience in managing and running in-house payroll for at least 250 staff or more.
• Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
• A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
• Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
• Demonstrate project management capability.
• Proven experience in contract management and managing a wide range of third-party service providers.

Personal qualities

• A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
• Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.

Desirable capabilities

• Degree-level education or equivalent.
• Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
• An interest in and/or knowledge of development issues and the work of INGOs.

Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.

How to apply: Click Apply to upload your CV and a short one-pager Cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

• Job title: Quality Partner
• Location: 4 roles available across England and Scotland. Areas of cover include Irvine, Oban, Leicester, Leeds, Oxfordshire, Bristol and Bath. 
• Travel: Flexible travel required to support locations and divisional offices (approx. 50% on site)
• Contract: Full-time
• Salary: £43,000.00

Who we are:

We're Affinity Trust. We’re on a mission to drive outstanding, person‑centred support that changes lives. As we grow, we need bold, energetic improvement champions who turn insight into action and ignite lasting change for the people we support.

Why this role matters

You’ll be the spark that lifts standards, reduces risk and embeds brilliant practice. As a visible, trusted Quality Partner you’ll move between locations, coach operational teams, lead improvement projects and make sure the people we support get safe, creative, person-centred support to reach their goals. 

If you love solving problems, influencing practice and seeing tangible impact, this is the role for you.

What you’ll do (high impact)

• Lead Quality Assurance visits and audits that spot opportunities and spark real improvement.
• Coach and prepare teams for inspections and contract checks. Be the calm, confident lead pre, during and post‑inspection.
• Own divisional Quality, Performance & Risk meetings. Turn data into clear actions and measurable results.
• Design and deliver high‑energy workshops and working groups that embed best practice and spread learning across the organisation.
• Run focused improvement projects end‑to‑end: plan, coordinate weekly actions, unblock barriers and deliver outcomes.
• Drive person‑centred initiatives that change everyday practice for the better.
• Support investigations, safeguarding and lessons‑learned work. Translate findings into training, guidance and system fixes.
• Build clear process maps, practical guidance and engaging training materials.
• Champion co‑production involving people we support in shaping improvements.

Who you are

• Experienced in regulated support (health, social care, supported living or similar) with strong knowledge of regulation, quality frameworks and safeguarding.
• A confident auditor/inspector who gets great results under pressure.
• A natural influencer and facilitator, skilled at running workshops, chairing meetings and winning buy‑in.
• Data‑driven and practical. You turn insight into simple, actionable plans.
• Project‑savvy: you manage multiple stakeholders and drive actions to completion.
•  Flexible, mobile and resilient, comfortable with travel; driving licence desirable.

Why you’ll love it here

• Real impact: see improvements translate into better lives every day.
• Shape national practice: your ideas will influence organisational policy and day-to-day delivery.
• A supportive culture that invests in your development.
• Meaningful, values‑led work.

The benefits you'll receive:

You will have access to a range of benefits that you can mix and match to suit you, such as:

• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Job Title: Legal Project Officer

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: Four years 

Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK) 

Reports to: Senior Legal Officer and Senior Legal Projects Manager

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off. 

Salary: £30,000 to £32,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). 

Start date: 12 January 2026

Application deadline: 11:59pm on Friday, 7 November 2025

Interviews are anticipated to be held on 1 and 2 December 2025. Shortlisted candidates will be notified by Friday, 21 November 2025.

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

About the Role

The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.

The Legal Project Officer will work closely with the Legal Team (Legal Director and Senior Legal Officer) to run ILPA’s Working Groups and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.

You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. 

You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and the recently introduced Border Security, Asylum and Immigration Bill. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;

2. To coordinate and contribute to internal and external meetings;

3. To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;

4. To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;

5. To manage SLAC’s Steering Committees;

6. To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups

7. To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 

2. Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;

3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;

4. Relevant legal knowledge, skills and judgment, including:

   1. an ability to navigate and understand the Immigration Rules and Government guidance,

   2. a general understanding of UKVI processes, and

   3. an ability to clearly communicate legal and technical information orally and in writing;

5. Excellent attention to detail;

6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

   1. an ability to take a proactive approach to independent working, 

   2. managing workstreams effectively, 

   3. confidently taking responsibility for tasks and decisions, 

   4. meeting tight deadlines, and 

   5. taking a calm and diligent approach to problem solving;

7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 

8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and

9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.

You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.

KEY RESPONSIBILITIES

Strategic Leadership of Events and Ambassador Programme

• Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
• Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
• Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
• Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.

Agricultural Shows and Sector Representation

• Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
• Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
• Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
• Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.

Event Management and Delivery

• Project manage a range of events including:
• National and regional agriculture shows and conferences
• Volunteer and ambassador engagement events
• Rural community outreach and partnership events
• Ensure all events are delivered to a high standard, on time and within budget.
• Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
• Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.

Team Leadership and Development

• Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
• Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
• Delegate effectively and ensure clarity of roles and responsibilities across the team.

Cross-Team Collaboration

• Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
• Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
• Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.

Monitoring, Reporting and Evaluation

• Monitor event budgets, track expenditure and provide clear financial reports.
• Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
• Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.

PERSON SPECIFICATION

Essential

• A minimum 5 years’ experience working in a successful Events team at a managerial level.
• Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
• Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
• Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
• Excellent organisational and project management skills with a high attention to detail.
• Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
• Comfortable working flexibly, including occasional evenings, weekends and national travel.
• Understanding of health and safety and safeguarding considerations in event delivery
• Full UK driving licence.

Desirable

• Previous experience in rural or farming events
• Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
• Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
• Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 151

Marketing Cloud Product Manager (2442)

• Location:Oxford based with the opportunity to work from home as part of our hybrid working arrangements
• Workplace Type:Hybrid
• Hours:36 hours per week
• Salary:£40,000 - £42,000 FTE per annum
• Job Family:Fundraising
• Division:Engagement
• Grade:C
• Job Type:Fixed Term
• Closing Date:27 October 2025

Oxfam is a global movement of people working together to end the injustice of poverty.

Are you interested in using automated and personalised email journeys can help to deliver a rich experience for donors, campaigners, and other supporters?

Do you have the ability to translate email marketing requirements into best practice solutions within Salesforce Marketing Cloud?

Do you believe that a kinder and radically better world is possible? And want to take action to make it happen?

We are looking for a Marketing Cloud Product Manager at a pivotal time of transition and change for the organisation.

The Role:

In this role, you will leverage extensive experience and expertise in Salesforce Marketing Cloud to deliver digital supporter communications. By implementing best practices and innovative solutions, the job holder will improve existing processes and practices to drive personalised marketing for income generation and engagement.

The job holder will support two key organisational improvement programmes: TREC (Transformation Roadmap for Engagement CRM) and Oxfam360 (Organisational Data Integration and Management), which aspire to transform the extent to which data are integrated across the organisation, and deployed to add value for supporters.

This role requires a blend of technical proficiency and strategic business thinking to drive continuous improvement and ensure the effective use of Salesforce Marketing Cloud.

You’ll be part of the Insights and Intelligence team, who:

• Provide actionable supporter insights to improve our engagement performance and accelerate growth,
• Manage the day-to-day running and strategic development of our CRM platform (Salesforce) and work with colleagues to identify how using data can improve the experience we deliver to supporters, and
• Develop and implement effective supporter segmentation and data selections for engagement activity.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Demonstrated ability to manage and optimize email marketing platforms (ideally Salesforce Marketing Cloud), with a proven track record of successful business as usual product management, including enhancements that have driven significant improvements in supporter engagement and operational efficiency.
• Expertise in creating complex, automated email marketing journeys and integrating data from various sources to provide a seamless user experience. Proficiency in AMPscript, SQL, and other relevant coding languages is essential.
• Proven experience in managing remote work, with strong self-discipline and capability in key collaborations tools (such MS Teams, JIRA). Ability to communicate and collaboration with team members and stakeholders effectively, regardless of physical location.
• Continuous learning and professional development to stay informed about the latest trends, best practices, and technological advancements in Salesforce Marketing Cloud.
• Comfortable working with a range of internal and external stakeholders.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer 

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as part-time, job share, or partially home-based.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our  are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Oxfam GB is a Disability Confident Employer. Should you be unable to submit your application online and would prefer an alternative method please contact our recruitment team (). If you also want to discuss your application, please do contact us as well.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

 is a member of  of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.