Digital communication officer jobs in Manchester, greater manchester

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

External Communications Manager

Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships

FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.

We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.

This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.

About the role

As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.

You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.

This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.

What you will do

You will:

• develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
• spot opportunities for FitzRoy to contribute constructively to sector conversations
• identify realistic opportunities for media, sector press, partner or local coverage
• gather stories, photos, video and quotes that help people understand what good support looks like in real life
• use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile

About you

You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.

You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.

We are looking for someone who is:

• an excellent writer and editor
• confident developing clear, accessible content for different audiences
• warm, curious and able to build rapport quickly
• able to spot strong stories, ideas and opportunities
• confident creating social media and website content shaped by audience insight
• comfortable working independently and managing competing priorities
• able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
• confident gathering content including photos, videos and quotes
• willing and able to travel to FitzRoy services and meetings as needed

A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.

Working at FitzRoy

You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.

You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.

How to apply

To apply, please submit your application and a covering letter.

We do not expect your covering letter to address every point in the person specification. We would like you to tell us:

• what interests you about this role and FitzRoy
• three things you would bring to the role
• a piece of communications work you are proud of and why
• how you approach using social media, website content and audience insight to build external profile
• how you would approach telling stories about people’s lives with care, respect and good judgement

If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.

Head of Communications (Job Share)

Location: Remote

Salary: £19,160 - £21,424 per annum

Vacancy Type: Permanent

2–3 days per week (flexible, subject to agreement)

Please note that the salary has been calculated on a pro-rata basis, reflecting the role's two-day-per-week working pattern.

Join us - transform lives, change minds

We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.

Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.

The opportunity

We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.

This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.

What you’ll lead

You will play a central role in amplifying our impact and growing our influence, including:

• • National campaigns and public engagement — including our flagship Taking Action on Addiction campaign and Addiction Awareness Week, supported by our Royal Patron, HRH Princess of Wales, reaching millions each year
  • Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers, including Lily Allen, Alasdair Campbell and many others
  • Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
  • Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
  • Internal communications and culture — ensuring our 900+ staff feel informed, connected, and part of a shared purpose
  • Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including our Chair, Tony Adams OBE, the CEO and Executive Team and Trustees.

Why this role matters

This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.

You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.

Who we’re looking for

We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:

• Bring a strong track record across PR, campaigns, digital, and internal communications
• Be confident leading complex, multi-channel communications activity
• Experience navigating complex organisational environments with diverse operational and service functions.
• Have experience translating organisational mission into clear, engaging messaging for diverse audiences
• Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
• Combine creativity with delivery—able to move from strategy to execution at pace
• Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
• Be passionate about social justice and motivated by real-world impact

What we offer

• A high-profile, purpose-driven leadership role
• Flexibility through a supportive job share model
• The opportunity to shape national conversations and influence change
• A collaborative and ambitious organisation committed to growth and innovation
• A generous benefits package

If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

• ​Job Title - Communications & Engagement Lead
• Responsible to - Chief Executive Officer
• Salary - £23,000 actual (based on £31,500 full time)
• Contract - Part-Time (28 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance and the time will be given back to you in lieu. We expect team members to work in-person 60% of the time whether that’s at our office in MediaCity or at our delivery locations in Greater Manchester. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.

Important dates

• Applications to be received by 11pm on Sunday 5 July 2026 
• Video Screening to be complete by 11pm on Thursday 9 July 2026 
• Interviews held on Monday 20 and Tuesday 21 July 2026.

ABOUT YOUTH LEADS UK

Youth Leads UK is an award-winning charity that believes young people matter. We support young people furthest from opportunity to build skills, create change, and shape the decisions that affect their lives – from classrooms to communities to boardrooms. We run leadership programmes, deliver social action projects, and publish Youth Leads Magazine – a platform for youth voice and creativity.

Working with thousands of young people across Greater Manchester for over a decade, we are experts in enabling young people to step outside their comfort zones, build real-world skills and grow in confidence. We back young people to lead, in our programmes, in policy spaces and in shaping Britain's future.

Please see our website ‘About Us’ page for more information about our vision, mission and values.

WHY WORK WITH US?

At Youth Leads UK, we believe in creating an environment that helps you thrive both personally and professionally. We offer 30 days of annual leave (including bank holidays) and a part-closure over Christmas and New Year. Our wellbeing programme includes regular socials and time for mental health initiatives, and our base at MediaCity, one of Greater Manchester's most vibrant and sustainable locations, ensures a positive and connected working environment.

We are deeply committed to diversity, equality, and inclusion. That’s why we are a Living Wage Employer, signed up to the Greater Manchester Good Employer’s Charter, and the #ShowTheSalary campaign. It’s important to us that our staff team reflects the communities we serve. We guarantee interviews for our Youth Leads UK alumni, care experienced or disabled individuals, so please let us know in your application if you meet this criteria. We promote equal opportunities and we value the unique perspectives of diverse team members.

As a youth-led organisation, we prioritise employing individuals under 30, aligning with our mission to foster strong connections and relatability with the young people we support. This is in accordance with the Equality Act and reflects our belief in empowering young voices to shape our work. 
 

ROLE SUMMARY

This is the lead communications role at Youth Leads UK - the person who holds our voice, shapes our stories, and makes sure the world hears what our young people are doing and why it matters.

Working closely with the CEO and eventually supported by two Youth Content Creators, you will own the communications and engagement function across all channels and audiences. You will set the tone, maintain the brand, lead our campaigns, and ensure everything we put out reflects who we are and what we stand for.
 

WHAT YOU’LL BE DOING

Strategy and brand

• Own the Youth Leads UK communications strategy, ensuring our channels, campaigns, and content are coherent, consistent, and purposeful
• Act as the guardian of our brand — maintaining voice, tone, and visual identity across everything we produce
• Work closely with the CEO to align communications activity with organisational priorities and the Generation:NOW strategy
• Analyse performance across channels and use insight to inform what we do next

Campaigns and content

• Lead the development and delivery of youth-led campaigns on issues that matter to our communities - from mental health and civic participation to cost of living and representation
• Oversee the planning and production of Youth Leads Magazine - three editions per year, created by and for young people
• Lead on long-form and strategic content including press releases, impact reports, website articles, and stakeholder communications
• Set the brief for social media content and oversee delivery by the Youth Content Creators, ensuring quality, consistency, and brand alignment
• Manage email communications including newsletters and stakeholder updates

Developing young people

• Provide day-to-day communications direction to two Youth Content Creators — setting briefs, reviewing content, and ensuring brand consistency
• Actively mentor and develop the Youth Content Creators, helping them build skills, confidence, and understanding of professional communications practice. The youth content creators will be line managed by the Head of Programmes, who you will work closely with
• Champion youth voice across all communications output, ensuring young people are authentically represented and genuinely involved in how we tell our story

Media and public profile

• Build and maintain relationships with journalists, editors, and media contacts across local, regional, and national outlets
• Draft and issue press releases, media statements, and reactive comments
• Identify and pursue opportunities to place youth voice in public debate - through opinion pieces, broadcast appearances, panel contributions, and more
• Support the CEO and young people to prepare for media appearances and public-facing engagements

Communicating our impact

• Work with the wider team to translate programme outcomes, data, and young people’s stories into compelling content for a range of audiences
• Produce materials that communicate Youth Leads UK’s impact clearly and powerfully to partners, funders, and the public
• Ensure our digital presence - website, social channels, email - reflects the quality and ambition of our work

OTHER AREAS OF RESPONSIBILITY

• Ensure young people play a strong leadership role across our work
• Keep up to date on new developments and trends within the youth sector
• Administrative duties as required, such as minute-taking, arranging travel and booking venues
• Representing Youth Leads UK at conferences and events
• Act as an ambassador for the organisation
• Ensure Youth Leads UK’s Health and Safety and Safeguarding and any other appropriate policies are adhered to where necessary
• Take reasonable care of your own health and safety and that of others who might be affected by your work as required by law and described in the relevant operating policies and procedures
• Be committed to safeguarding principles and be willing to put the welfare of children and young people at the forefront of your work
• An understanding and belief in the inclusion of all staff, partners and young people irrespective of race, gender, sexuality, age, religion, ability, identity and experience
• Actively promotes and embeds an understanding of equality, diversity, and an inclusive culture
• Able to take personal accountability for key work areas

KNOWLEDGE AND SKILLS REQUIRED

ESSENTIAL

• Strong writing skills - able to produce compelling content across formats, from social media captions to press releases to long-form articles
• Experience developing and delivering communications strategies or campaigns
• Solid understanding of brand, voice, and audience - and how to maintain consistency across channels
• Experience managing or overseeing social media channels for an organisation or campaign
• Ability to use analytics to evaluate performance and make informed decisions about future activity
• Experience writing press releases or supporting media and press engagement
• Confidence building relationships with journalists, media contacts, or external stakeholders
• Excellent organisational skills - able to manage multiple priorities, meet deadlines, and maintain quality under pressure
• Genuine commitment to youth empowerment, social justice, and amplifying underrepresented voices
• Experience with video content production or editing
• Understanding of safeguarding principles when working with young people (training provided)

DESIRABLE

• Proficiency in Canva for creating and adapting branded content
• Experience with email marketing tools and understanding of what makes an effective newsletter or stakeholder communication
• Experience using Adobe Lightroom, Photoshop, or similar tools (training available)
• Experience working in or with the charity, public, or youth sector
• Understanding of civic leadership, social action, or community engagement
• Experience directing, briefing, or supporting others to deliver communications work
• Familiarity with website content management systems
• Experience mentoring or developing junior colleagues or young people

We recruit based on potential, not polish - so don’t worry if one or two of the above are missing - most things can be taught!

ORGANISATIONAL INFORMATION

Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.

All staff are expected to:

• Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.
• Maintain confidentiality at all times in line with organisational policies.
• Successfully complete an enhanced DBS check and provide two independent references before appointment.
• Actively promote an inclusive and diverse culture within the organisation.

The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).

Regional Communications Manager

We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones.

The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills.

Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Regional Communications Manager

Location: Hybrid working: two days a week in an OnSide office combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required.

Salary: £40 - £45k per annum

Hours: Full-time (37.5 hours/week)

Contract: Permanent

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.)

First stage interviews (virtual): Thursday 16 July 2026

Second stage interviews (in-person): Thursday 22 July, Location TBC

About the Role

With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards thier long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including Thurrock, Wakefield, Burnley and Wrexham.

This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. 

This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone’s relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities.

It is important to note that this role lays the foundations for each new Youth Zones’ ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial.

About You

We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels.

You will have experience of:

• Communications, either in agency or in house 
• All-round integrated communications experience, including PR, copywriting and digital
• Building relationships with journalists and working with the media
• Advising internal and external teams and stakeholders at all levels
• Working directly with young people.
• Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics
• Managing creative/design/digital agencies and briefing design and print teams

If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

It’s about opportunity.

You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We are seeking an experienced Social Media & Public Sector Engagement Officer to lead our social media and digital communications activity.

This role is about more than managing social media channels. We are looking for someone who can help raise the profile of invest in play amongst local authority leaders, commissioners, government departments, charitable funders, service providers and organisations working with children and families.

The successful candidate will be confident creating content that engages both professional and public audiences while helping position invest in play as a trusted and influential voice within the children's and family support sectors.

English will be the primary language of communication, however our content is viewed globally. We are therefore looking for someone who can communicate effectively with international audiences and adapt messaging for different countries, cultures and service environments.

We are particularly interested in candidates with experience in charities, not-for-profit organisations, children's services, education, family support or related sectors.

Experience communicating with public sector decision-makers, commissioners, funders or senior stakeholders is highly desirable.

Shortlisted candidates will be invited to interview and asked to deliver a 10-minute presentation outlining how they would increase invest in play's visibility amongst local authority and government decision-makers, commissioners and organisations supporting children and families during their first six months in post.

We are seeking a dynamic Corporate Partnerships Officer to join our small but ambitious High Value Partnerships Team – working with us to develop a growing portfolio of impactful corporate partnerships.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

At Emmaus UK, our partnerships are a key strategic focus and bring about real change – providing significant opportunities for the people we support. Our relationships with Corporate Partners are multi-faceted and go beyond the financial – leveraging the skills, experience and expertise of our partners to bring a wide range of benefits to both Emmaus UK and to our network of communities nationwide.

The Corporate Partnerships Officer will work with the Corporate Partnerships Manager to manage and develop our growing portfolio of corporate partners. By taking ownership of some of our smaller partners, as well as providing support on the delivery of our larger partnerships, you will ensure our partners at every level receive a consistently high standard of supporter care. This role will be instrumental in ensuring the long-term success of our partnerships programme, and our ability to help more people in the years to come.

Who are we looking for?

We are seeking a proactive, relationship focused individual who can provide exceptional account management to a range of partners. You’ll have excellent communication skills and the ability to build engaging relationships, enthusiastically conveying Emmaus’ mission and impact in a range of settings.

You’ll have strong organisational skills with the ability to work to deadlines, prioritise and manage competing priorities. You’ll be comfortable using a range of IT solutions to communicate effectively with partners and ensure solid records on our partnerships and income are maintained.

Most importantly, you’ll have a strong commitment to Emmaus’ mission to end homelessness, and feel excited about the prospect of working on multi-faceted partnerships that really make a difference.​ If this sounds like you, we’d love to hear from you!

What we offer

· Salary: £31,160 (pro rata)

· Working hours: Part Time, 26-30 Hours per week with flexible working patterns available

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us the Email address can be found in the Application Pack, by Monday 6th July 2026.

Please ensure you refer to the job description and person specification in this pack when completing your application form. We know not everyone's experience looks the same, and we don't expect you to meet every point on our person specification. If this role excites you and you have most of what we're looking for, please do apply.

Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 16th July 2026.

If you would like to arrange an informal discussion about the role, please email Julie Higgins the Email address can be found in the Application Pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Resident Engagement Officer

Location: Home Based, covering theNorth East

Salary: £32,300 per annum plus £3,715 car allowance

Vacancy Type: Permanent, Full Time

It matters. So we’re bringing it closer to home.

Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.

That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.

We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.

This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.

What you’ll be doing

You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.

In this role, you will:

• Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
• Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
• Turn customer feedback into clear, actionable insight that drives service improvements
• Support colleagues across the organisation to engage effectively and confidently with customers
• Coordinate and support customer panels, forums and scrutiny groups
• Capture, analyse and share feedback to influence decision-making at all levels
• Promote engagement opportunities using a variety of channels to maximise reach and inclusion
• Work collaboratively across teams to ensure customer voice leads to real, visible change
• Represent Stonewater within local communities, partnerships and events
• Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations

What you’ll bring

You’re someone who connects easily with people and genuinely cares about making a difference.

We’re looking for:

• Experience in customer engagement, community work, or customer service
• Strong communication skills, with the ability to engage a wide range of audiences
• A natural ability to build trust and rapport with customers and community groups
• Good organisational skills and attention to detail
• An understanding of housing services or a strong willingness to learn
• A clear commitment to equality, diversity and inclusion
• Confidence working independently while staying connected to a wider team
• IT confidence, including using digital tools to support engagement

Location and flexibility

This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.

Why join us?

At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”

This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.

Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Policy and Public Affairs Officer (Devolved Nations)

£34,839 pa plus excellent benefits

Home-based

35 hours per week, full-time

Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. 

Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College’s policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. 

This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. 

Key responsibilities include: 

• Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape 

• Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues

• Providing expertise and advice on the political, governmental and health service landscape within the devolved nations 

• Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations

• Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives

• Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College

• Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders 

• Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland

• Assisting with administrative and financial processes, including invoice processing and supplier registration 

• Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity 

Essential skills and experience include:

• Demonstrable experience in policy, public affairs, communications or a related field 

• Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland

• Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content

• Experience creating engaging content for digital channels, including websites, social media and email communications

• Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines

• Strong stakeholder management and relationship-building skills 

• The ability to work independently while collaborating effectively within a team environment

Desirable: 

• Experience working within healthcare, government, a membership organisation or the third sector 

• Knowledge of public health, health inequalities or wider health service issues

• Experience working on issues relating to children and young people

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Policy and Public Affairs Officer (Devolved Nations)

£34,839 pa plus excellent benefits

Home-based

35 hours per week, full-time

Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. 

Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College’s policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. 

This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. 

Key responsibilities include: 

• Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape 

• Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues

• Providing expertise and advice on the political, governmental and health service landscape within the devolved nations 

• Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations

• Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives

• Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College

• Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders 

• Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland

• Assisting with administrative and financial processes, including invoice processing and supplier registration 

• Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity 

Essential skills and experience include:

• Demonstrable experience in policy, public affairs, communications or a related field 

• Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland

• Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content

• Experience creating engaging content for digital channels, including websites, social media and email communications

• Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines

• Strong stakeholder management and relationship-building skills 

• The ability to work independently while collaborating effectively within a team environment

Desirable: 

• Experience working within healthcare, government, a membership organisation or the third sector 

• Knowledge of public health, health inequalities or wider health service issues

• Experience working on issues relating to children and young people

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Closing date: 6 July 2026

We’re looking for an enthusiastic and passionate Head of Fundraising  to play a significant role in the growth of Bags of Taste. 

This is an exciting opportunity for a motivated and proactive individual who is keen to make a tangible difference. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be responsible for fundraising and delivering a plan to raise funds from a variety of sources - including trusts and foundations, digital fundraising and individual giving. You’ll work with our corporate and community fundraiser to raise income through corporate partnerships and community fundraising. We expect that trusts and foundations funding will form a large part of this role and this includes securing larger and multi year grants. 

Bags of Taste is a small and ambitious charity and you’ll be an integral part of our growth and be able to make this your own role. Working closely with our CEO and being part of the management team, you’ll be involved in organisation wide decision making and strategy. 

We’re looking for someone with a track record in fundraising and income generation within the charity sector, who shares our commitment to empowering local people and creating happier and healthier communities for life.

Key responsibilities

Whilst we appreciate that many fundraising skills can be transferable, we’re looking specifically for someone with charity fundraising experience for this role. 

Income generation

• Develop and implement a fundraising strategy to raise funds from a variety of sources(trusts and foundations,companies, individuals, digital fundraising, the community and events).
• Research funding opportunities and develop and approach a pipeline of prospects
• Implement systems across Bags of Taste to ensure all funding is maximised
• Achieve agreed income targets
• Prepare budgets and track income and forecasts
• Develop persuasive funding proposals,cases for support and reports
• Develop new funding or partnership opportunities through presentations, applications, pitches and proposals
• Create awareness of fundraising at Bags of Taste 
• Attend networking events  

Relationship Development and Stewardship 

• Build and maintain relationships with funders, partners, donors, trustees and key stakeholders
• Ensure excellent stewardship for all funders and donors in order to build strong, long term relationships. 

Management 

• Manage the Corporate and Community Fundraiser
• Manage any other fundraising team members if the team grows
• Manage and support any volunteers and work with external agencies/partners.

General 

• Maintain accurate records across all fundraising income streams including contact and relationship and financial data
• Ensure all activity complies with all fundraising regulations, GDPR and all relevant legal requirements 
• Prepare reports and data for the Board of Trustees/management team
• Support finance staff with preparation of the annual accounts and financial recording
• Monitor and manage fundraising risks
• Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekend

Person specification

Essential 

• A minimum of 3 years’ experience managing a number of fundraising streams in a charity
• Experience of successfully securing large/multi-year grants from trusts and foundations
• Track record of reaching income targets.
• Experience of developing fundraising strategies and plans 
• Experience of managing staff
• Exceptional interpersonal and presentation skills 
• Excellent written skills - you’ll need to be able to write compelling presentations, proposals, applications and reports
• Excellent relationship builder and ability to network, build, and nurture relationships with a wide variety of people
• Strong negotiation skills
• Excellent organisation and project management skills and ability to work to tight deadlines
• Proactive, self motivated and tenacious 
• Self starter with the ability to set your own workload
• Strong attention to detail 
• Strong IT skills including all word packages 
• Good knowledge of all social media channels including relationship building on Linked in 
• Good understanding of the relevant fundraising codes of practice and GDPR/data protection
• Passion for the work of Bags of Taste 
• Flexible and able to attend networking events/events occasionally out of work hours as part of the role.

Desirable

• A relevant professional qualification eg Institute of Fundraising Certificate or Diploma in Fundraising 
• Experience of charity communications
• Good understanding of CANVA and WordPress
• Good understanding and knowledge of food insecurity and health issues

We recommend you read the full job pack before applying. 

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical. There are lots of opportunites to raise funds. 

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there's lots of opportunities and scope to raise funds. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting

Multimedia Producer: Brand & Content role

Level: Senior Officer

Line Management: None

Reporting to: Head of Communications

Contract type/length: 2-year contract, renewable 

Hours: Full-time, 37.5 hours per week

Location: Remote (UTC-4 to UTC+5) (with some international travel for events)

Candidates must be located within ±4 hours of the UK timezone (GMT/BST) to ensure sufficient team crossover.

Closing date: 9am (UK time) on Monday 13th July.

The Opportunity

Join United for Global Mental Health as our Multimedia Producer and help drive the global mental health agenda forward. In this new role, you will be the bridge between our evidence-led policy work and what our key audiences see and feel, by crafting content that influences and moves them. You will lead the creation of bold, professional-grade multimedia assets that amplify our advocacy and help to secure funding. If you are a creative storyteller driven to make mental health advocacy unforgettable, we want to hear from you.

About Us

United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 10,000 individuals and organisations across 170 countries. 

About You

This is a high-impact role designed to serve as UnitedGMH’s and GMHAN’s in-house creative engine. Following the development of our new Communications Strategy, this position will focus on producing bold multimedia content. You will be responsible for elevating the visual identity of the organisation, ensuring that our evidence-led advocacy is translated into world-class video, data visualisation, and graphic design that captures the attention of global decision-makers, advocates and donors.

Key Responsibilities

1. High-End Video & Audio Production

Signature Podcast: Lead the end-to-end production of the new UnitedGMH ‘podcast clips’ always-on product, including recording, editing, and the creation of high-quality "social-first" video clips.

Staff Commentary and Thematic Films: Coach and directly film UnitedGMH experts and partners to produce professional, timely commentary and thematic films that cement our reputation as sector leaders. 

Field Storytelling: Capture and edit evergreen Global Mental Health Action Network (GMHAN) member stories and policy case studies during global advocacy moments (e.g., World Health Assembly, UN General Assembly) to build a powerful library of movement-building content.

2. Graphic Design & Data Visualisation

Evidence Translation: Work closely with policy leads to turn complex data into bold visualisations that make mental health statistics instantly understandable and moving. 

Brand Guardianship: Act as the lead designer for UnitedGMH assets, including reports, to ensure digital assets consistently meet a "memorable thought leader" standard. This role requires a high-quality design track record utilising professional design software (e.g., Adobe Creative Suite); we are seeking an original creator, not a ‘Canva designer’.

Donor Communications: Create bespoke, high-quality creative assets for major donor and partnership moments (e.g., Wellcome, Pinterest, lululemon).

3. Digital Growth & Website Optics

Always-On Paid Ads: Design, test, and deliver creative assets for "always-on" paid advertising campaigns across platforms such as Meta and LinkedIn to drive GMHAN network growth, advocacy awareness, and donor prospecting.

Website Upheaval: Lead on the visual "optics" and user experience (UX) of the UnitedGMH website, ensuring it functions as a high-performing advocacy hub.

Channel Innovation: Support the Comms Officer and Comms Advisor in creating visually engaging content for the workstreams they deliver.

Competencies & Skills

• Multimedia Expertise: Advanced proficiency in video editing (e.g., Premiere Pro, CapCut), audio production, and the Adobe Creative Suite (After Effects, Photoshop, Illustrator, InDesign).
• Creative Translation: The ability to take "dry" policy evidence and transform it into a compelling visual narrative that triggers action.
• Strategic Targeting: Understanding how to tailor creative content for specific high-level audiences, including government ministers and global health journalists.
• Self-Starter Output: Able to manage a high-volume production schedule and deliver high-quality products with limited supervision, sometimes while travelling for global events.
• Travel: Willingness to travel internationally to support at global events up to 5 times per year for up to a week at a time.
• Technical Proficiency: Experience with podcasting platforms (e.g., Riverside) and paid social ad platforms.
• Dynamic Adaptability: Comfortable operating in a fast-paced, fluid environment with evolving processes and shifting priorities. We are a globally-distributed, collaborative, friendly team, but we move quickly and organically; you will thrive if you enjoy working across multiple projects simultaneously, building relationships with various stakeholders, and bringing creative structure to a busy, fast-moving landscape.

Nice to have

• Motion Graphics: Experience in professional motion design and animation to bring static data, reports, and digital campaigns to life.
• Sector Expertise: Demonstrable experience delivering high-quality communication materials specifically related to international development, global advocacy, global health and/or mental health.
• Ethical Content Production: A clear track record of remotely commissioning and managing local photographers and videographers for global event coverage and case study collection, strictly adhering to ethical communication and informed consent principles.
• Additional language skills: Note this position requires fluent English.

Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.

For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.

Interviews:

Interviews will be conducted remotely. There will be 2 interview rounds and a task to complete.

How to apply:

To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site.

The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.

Key responsibilities

Data management and quality

• Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
• Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
• Help to develop and embed clear processes for data entry, data storage, data management and reporting.
• Support colleagues to use agreed systems, templates and processes consistently.
• Identify gaps, issues or risks in current data processes and recommend practical improvements.
• Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.

CRM, systems and data flows

• Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
• Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
• Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
• Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
• Support the management of mailing lists, audience records, campaign data and supporter information.
• Work with system providers or external support where required to resolve issues and improve processes.

 Email marketing, audience journeys and segmentation

• Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
• Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
• Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
• Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
• Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.

Website and Promise page administration

• Administer and support the data processes linked to the White Ribbon Promise page on the website.
• Ensure that Promise data is captured, stored, monitored and reported accurately.
• Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
• Support reporting on Promise activity, website forms and other key digital engagement points.

Reporting, insight and analytics

• Produce regular reports and dashboards for trustees, managers and staff.
• Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
• Use data to identify trends, risks, gaps and opportunities.
• Present findings clearly and accessibly for colleagues with different levels of confidence using data.
• Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
• Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
• Help colleagues use data to make informed decisions and improve activity across the organisation.

Surveys, monitoring and evaluation

• Support the development of practical monitoring and evaluation systems across the organisation.
• Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
• Draw out clear findings and recommendations from survey data and feedback.
• Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
• Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.

Organisational support

• Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
• Provide guidance and support to staff on data processes, reporting and audience management.
• Contribute to a culture where data is used confidently, ethically and effectively.
• Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
• Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.

Note: this is a new role and the job description may change as the role develops.