Digital platforms manager jobs in Birmingham

Join BrainWaves at an exciting stage of growth and help build the sustainable income behind our ambitious plans to improve young people’s mental health.

This is a rare opportunity for a proactive fundraiser to take real ownership of a growing fundraising programme, working with experienced specialists while broadening your expertise across trusts, major donors, corporate partnerships and individual giving.

About BrainWaves Research

BrainWaves Research is a charity working to improve young people’s mental health and wellbeing through research, education and collaboration.

We bring together scientists, educators, schools and young people to build a stronger understanding of adolescent mental health and translate evidence into practical support. Our work combines a major longitudinal research study with evidence-based educational resources for schools.

BrainWaves is a long-term collaboration involving the University of Oxford, Swansea University and The Day News & Media. We are entering an exciting stage of growth and are looking for a proactive and versatile Fundraising Manager to help secure the sustainable income needed to achieve our ambitions.

The opportunity

You will lead the day-to-day delivery of fundraising across trusts and foundations, major donors, corporate partnerships and individual giving, developing new opportunities as well as managing and growing existing relationships.

The role may particularly suit someone with strong experience in one area – most likely trusts and foundations or high-value giving – who is ready to broaden their expertise across a mixed portfolio.

You will work particularly closely with our fractional Fundraising Director, who will provide strategic direction and support, as well as experienced specialists in major gifts and events, senior volunteers and colleagues across BrainWaves.

This is a hands-on role with significant autonomy. We are looking for someone proactive, ambitious and organised who enjoys turning strategy into action, building relationships, improving systems and hitting targets. Above all, you will be passionate about our mission to improve young people’s mental health.

Key responsibilities

Fundraising and income growth

• Work with the Fundraising Director and COO to deliver BrainWaves’ fundraising strategy and annual income plan.

• Manage and grow a pipeline across trusts and foundations, major donors, corporates and individual giving.

• Research and develop new prospects, partnerships and sustainable income opportunities.

• Prepare compelling cases for support, grant applications, proposals, presentations and donor communications.

• Take ownership of agreed income targets, deadlines and activity plans, monitoring performance and forecasting income.

• Manage funder and supporter relationships from initial approach through to reporting and stewardship.

Major donors, corporates and supporters

• Work with the Fundraising Director, trustees, senior volunteers and specialist advisers to identify, cultivate and steward high-value prospects.

• Build relationships with companies whose values and interests align with BrainWaves and develop appropriate partnership opportunities.

• Help develop our individual-giving programme, including appeals, regular giving and supporter journeys.

• Manage and improve our use of JustGiving and other digital fundraising platforms.

• Support donor and cultivation events, including prospect identification, communications and follow-up.

CRM, data and fundraising operations

• Take day-to-day ownership of BrainWaves’ CRM, ensuring supporter, prospect, donation and relationship records are accurate and up to date.

• Improve how the CRM is used for pipeline management, reporting, segmentation, stewardship and task management.

• Establish clear and consistent processes for recording and using fundraising information.

• Produce regular pipeline, income and forecasting reports and use data to identify opportunities, gaps and risks.

• Ensure information from JustGiving and other platforms is captured and followed up appropriately.

• Maintain high standards of data protection, fundraising compliance and data quality.

Collaborative working

• Work closely with the Fundraising Director and experienced freelance specialists in fundraising strategy, major gifts and events.

• Collaborate with colleagues across communications, research and operations to develop strong fundraising propositions and materials.

• Support trustees and senior volunteers in their fundraising activity.

• Attend occasional meetings and events, primarily in Oxford and London.

About you

You will be a confident and proactive fundraiser with strong experience in at least one income stream and an appetite to broaden your expertise.

You will be a persuasive communicator and excellent relationship builder, comfortable managing multiple prospects, deadlines and priorities. You will enjoy working in a small, evolving organisation where initiative is valued and will be effective working independently from home while staying closely connected to the wider team.

Most importantly, you will be motivated by ambitious targets and genuinely excited by BrainWaves’ mission.

Essential experience and skills

• Experience of securing income within a charity, university, research institution or other purpose-led organisation.

• Strong experience in at least one fundraising stream, such as trusts and foundations, major donors, corporates or individual giving.

• Evidence of meeting fundraising targets or contributing significantly to income growth.

• Experience of managing prospects from research and qualification through to solicitation and stewardship.

• Excellent written skills, including producing persuasive applications, proposals and donor communications.

• Strong relationship-building and stakeholder-management skills.

• Ability to understand complex information and turn it into a clear and compelling case for support.

• Experience of using a fundraising CRM to manage pipelines, records and reporting.

• Excellent organisation, with the ability to manage multiple priorities and deadlines.

• A proactive, resourceful and collaborative approach.

• A genuine commitment to BrainWaves’ purpose.

Desirable experience

• Experience across more than one fundraising income stream.

• Trusts and foundations and/or major donor fundraising experience.

• Experience of corporate partnerships.

• Experience of using and improving a CRM, particularly Beacon or a similar system.

• Experience of JustGiving or similar digital fundraising platforms.

• Experience of fundraising for mental health, young people, education, science, health or research.

• Knowledge of fundraising regulation and data protection.

• Experience of donor cultivation or fundraising events.

What we offer

• The opportunity to shape and grow fundraising within an ambitious charity.

• Close working with an experienced Fundraising Director and senior fundraising specialists.

• Significant autonomy and the opportunity to broaden your fundraising experience.

• Meaningful work supporting research and education focused on adolescent mental health.

• A flexible, predominantly home-based role.

• 25 days’ annual leave pro rata.

• Auto-enrolment into our pension scheme after successful completion of a three-month probation period.

• Reasonable travel expenses for required meetings and events.

Drive quality, lead change and make a lasting difference! 

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

Our Regulated Activities and Contract Scope

The Care Services Manager will have responsibility across our regulated and associated services, which currently include:

•  Domiciliary care (personal care in people's homes)

  •  Short Breaks and Emergency Respite (including sleep-in provision)

  •  Dementia Wraparound Support

  •  Day Break Day Services (currently unregulated)

We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.

The Role

The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.

Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.

This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.

The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.

What We Offer

• Competitive salary

• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays),             plus your 'birtholiday'

• Pension contribution scheme

• Benefits platform offering flexible high street savings and discounts on top brands

• Employee Assistance Programme and wellbeing platform

• Ongoing training and development opportunities

• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for

Key Responsibilities

1. Leading and Managing the Service

• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.

• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.

• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.

• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.

• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.

• Manage performance and conduct fairly and consistently, with appropriate HR support.

2. Quality, Compliance and Safeguarding

• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.

• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.

• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.

• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.

• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.

• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.

• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.

3. Care Planning and Service User Relationships

• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.

• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.

• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.

• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.

4. Safe Recruitment, Staffing and Workforce

• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.

• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.

• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.

• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.

• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.

• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.

• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.

• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.

5. Working with Senior Leadership

• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.

• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.

• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.

• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.

PERSON SPECIFICATION

Qualifications

· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic            completion plan.

· Enhanced DBS with adults' barred list or willingness to apply immediately.

· Full UK driving licence and access to own vehicle.

Knowledge

· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality                      statements are assessed against, and what continuous inspection readiness means in practice.

· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.

· Knowledge of safeguarding adults' legislation and local procedures.

· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care

· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call                            arrangements.

· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of            changes to service scope or volume.

Experience

· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated                      domiciliary or community care service.

· Experience of being hands-on in a care management role, understanding when direct operational involvement is                  needed.

· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning            from them.

· Experience of directly supervising and developing a care team including coordinators, senior carers, and care                        support workers.

· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and                complaint handling.

· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.

· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each                  commissioner or funder’s specific requirements.

Skills & Abilities

· Able to assess service performance, recognise what is working well, identify challenges and confidently                                  communicate these in a clear and constructive way.

· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the                  service develops.

· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of                      audiences (CQC, commissioners and families).

· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care                      workers, service users, families, CQC inspectors and senior colleagues.

· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours                  situations.

· Competent in care management systems — including rostering, ECM, and digital care planning.

Personal Qualities

· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what                  needs to change.

· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex              situations or organisational difficulties.

· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we                    support.

· Accountable and takes ownership of outcomes.

· Adaptable and confident working at different levels, recognising when to move between strategic thinking to                          operational problem-solving.

· Collaborative and approachable, with the ability to build positive working relationships and work effectively with                      people at all levels of the organisation.

· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from                    experience.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children. 

The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.

The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.

The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.

Key responsibilities include

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
• Direct line management of the Acquisition Marketing Officer and volunteers as required.
• Manage agencies and freelancers as required.
• Ensure activities follow fundraising and data regulations, and marketing best practice.
• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
• Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
• Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
• Build performance-driven channel plans across, organic and paid social media channels such as Meta.  
• Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
• Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.  
• Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
• Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
• Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
• Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.

Please follow instructions on Charity Job to be redirected to our website and apply today!

PURPOSE OF ROLE

As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.

The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.

Key Duties

• Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
• Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
• Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
• Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
• Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
• Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
• Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
• Ensure the programme provides consistent, safe and effective support for young people.
• Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.

Coordination & Development

• Develop processes, guidance and resources to support safe and effective online mentoring.
• Develop and coordinate collaboration with stakeholders
• Carry out user research and usability testing with young people and mentors to continuously improve the service.
• Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
• Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
• Develop and maintain risk management processes specific to online delivery.

Partnership & Liaison

• Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
• Collaborate with the team, and stakeholders in the design phase on the platform

General

• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

Experience & Skills (Essential):

• Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
• Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
• Experience supporting, coordinating or supervising volunteers or frontline staff.
• Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
• Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
• Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
• Ability to develop and implement processes and systems to support effective programme

Experience & Skills (Desirable):

• Experience working with young people, mentoring programmes, or wellbeing services.
• Knowledge of digital safeguarding and managing risk in online environments.
• Experience developing or launching new services, pilots or programmes.
• Experience working within a charity or non-profit organisation.
• Experience delivering or supporting national or remote services.

Why Work For Us

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home and in the community
• Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Life Insurance
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.

Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years.

Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation's services are delivered by people who've been there, who understand the journey, and know how to support others. Whether it's building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.
Charity People is delighted to be supporting this incredible organisation to recruit for a Freelance Website Project Manager who will lead on the project management of a brand new website for the organisation.

Freelance Website Project Manager
Contract: Freelance, part time role working two to three days per week, for around one year
Day rate: £210 per day
Location: Homebased role with very occasional travel to the organisation's London office
Closing date for applications: 9am on Friday 28th August
Interviews: Interviews will be held week 7th September

Leading the full website redesign project, and working closely with the Director of Communications and Marketing at Back Up, this role will be responsible for identifying and secure a suitable agency partner, and then leading the management of the full lifecycle of the project through discovery, design, build, launch, post launch troubleshooting and evaluation.

Core responsibilities within the role will include:

• Procurement and agency selection including developing a shortlisting framework; evaluation of proposals and leading contract negotiation and onboarding
• Project planning and governance including refining project plans and key milestones, ensuring alignment with senior stakeholders
• Lead the discovery phase of the website redevelopment including working with Back Up Services team to identify and contact service users that could be involved in user discovery workshops and testing; work with agency to define user needs, personas, and journeys, and to organise and deliver stakeholder workshops to inform design and content structure
• Support content audit, information architecture development, migration and content development
• Oversee design process to ensure user-centred approach, providing critical review and challenge of agency outputs
• Ensure accessibility (WCAG), inclusivity, and best practice UX
• Monitor build progress against agreed scope and timelines
• Ensure technical quality, performance, SEO, and CMS usability, and oversee integrations (e.g. CRM, donations, third-party tools)
• Coordinate content migration planning
• Define and manage testing plan, ensuring issues are resolved prior to launch and supporting internal readiness
• Oversee launch planning, including risk mitigation and rollback plans
• Work with communications and marketing team to plan communications to stakeholders about new website
• Post launch, support initial optimisation and troubleshooting; review performance against objectives and provide recommendations for ongoing development and improvement

Other responsibilities

• Work with communications and marketing team to support other aspects of digital work such as reviewing and managing GoogleAds programme and exploring options for a digital asset management tool

We would love to see applications from individuals with the following skills and experience:

• Proven experience delivering similar website redevelopment projects (ideally in charity or public sector)
• Strong experience running digital agency procurement processes
• Expertise in UX, accessibility, and content-led websites
• Understanding of CMS platforms and integrations
• Excellent stakeholder management and communication skills
• Ability to challenge constructively and drive quality outcomes
• Strong content writing and presentation skills
• Experience of managing developing and managing GoogleAds to support communications and marketing team is desirable but not essential

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Quality Assurance Analyst

Remote (UK-based) | Full-time | Fixed Term Contract to March 2027 | Salary: £59,995 + benefits including 4.5-day week and 11% employer pension

Do your best work, for the right reasons.

We’re looking for a Quality Assurance Analyst to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

💡 About the Role

You’ll join our cross-functional team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, software engineers, designers, researchers, and curriculum specialists to ensure our products are high-quality, reliable, and user-friendly.

This is a hands-on role focused on validating features from a user perspective, refining definitions through a QA lens, and exploratory testing across our digital platforms. You'll also help champion a culture of quality and contribute to Oak’s values and wider success.

🔧 What You’ll Be Doing

• Validating product behaviour of new features from a user perspective and improving feature definitions by providing a QA perspective.

• Communicating and promoting quality as a culture across the engineering, design and product functions.

• Exploratory testing of user-facing web apps and internal content creation and management tools.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.

• Support all work across the Product team and take on other general responsibilities as required.

🌱 What We’re Looking For

• Knowledge of testing web or mobile-based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structured bug reports with appropriate evidence and steps to reproduce.

• An understanding of accessibility concerns for web applications and how to assess them.

• The ability to design tests and work without test scripts or formal specifications.

• Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.

The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

💛 Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

🌈 Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. 

If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.

We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.

📌 Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer a few admin questions and some about your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed, not your CV.

If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

Interview dates:

Interview 1: Tuesday, 8 and Wednesday, 9 September 2026

Final interview: Monday, 14 and Tuesday, 15 September 2026

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, don't leave it too long to avoid missing out.

We are an equal opportunity employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Join a dynamic team at a pivotal moment of transformation, where significant investment in email marketing is creating exciting opportunities to lead, innovate, and help amplify the voice of Marie Curie. This is a fixed-term role (to April 2027) that offers genuine end-to-end ownership of the email programme, real scope to mentor and deputise, and a fast-track opportunity to prove yourself at Senior level. You'll have a direct impact on our mission while working in a collaborative, agile environment that values fresh ideas and empowers people to make things happen.

Marie Curie's Digital Marketing team is at the heart of supporter engagement, delivering intelligent, data-led campaigns that drive fundraising, awareness, and long-term supporter relationships. As part of a high-performing, collaborative team, you'll work alongside specialists across fundraising, content, design, CRM, and digital marketing to maximise the impact of one of the charity's most important communication channels

As Senior Email Marketing Executive, you'll lead the day-to-day delivery of Marie Curie's email programme, driving innovative campaigns that engage supporters and generate vital income. You'll take ownership of campaign planning, performance optimisation, audience targeting, and marketing automation, while actingas a trusted advisor to stakeholders across the organisation. This is a fantastic opportunity to influence strategy, mentor colleagues, and help shape the future of Marie Curie's multi-channel CRM programme

Your Impact:

• Lead the planning, scheduling, and delivery of email campaigns across fundraising, campaigns, services, retail, and supporter communications.
• Drive continuous improvement by developing templates, refining processes, and implementing best practice across the email programme.
• Deliver and optimise SMS and WhatsApp communications as part of integrated multichannel marketing activity.
• Lead audience segmentation and targeting, ensuring supporters receive relevant and personalised communications.
• Build, optimise, and maintain automated supporter journeys, including welcome, nurture, re-engagement, and stewardship programmes.
• Own the email test-and-learn programme, using campaign insights to drive continual performance improvements.
• Develop strong relationships with stakeholders, providing expert advice and helping shape integrated campaign plans.
• Mentor and support the Email Marketing Executive and deputise for the Email Marketing Manager when required.

Key Requirements:

• Proven experience delivering successful email marketing campaigns from planning through to evaluation, using email service providers and marketing automation platforms such as DotDigital or similar.
• Strong understanding of email marketing best practice, including deliverability, accessibility, mobile-first design, and optimisation.
• Experience working with audience segmentation, data selections, and personalised communications.
• Excellent project management and organisational skills, with the ability to manage multiple campaigns simultaneously.
• Outstanding communication and stakeholder management skills.
• Knowledge of GDPR, PECR, and marketing consent requirements.
• Experience with lifecycle marketing, automated journeys, SMS, WhatsApp, or wider digital marketing would be advantageous

Please see the full job description .

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications:23 August 2026.We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary:£31,415(+ £3,500 London Weighting Allowance if applicable)

Contract:Fixed-term (until April 2027), full-time (35h per week)

Location:Home-based (UK) or hybrid in London (2 days a week from our Embassy Gardens office)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Job description

 Overall purpose of role

As WeProtect Global Alliance Fundraising and Grants Manager,you will:

• Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
• Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
• Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
• Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
• Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.

Key responsibilities

Portfolio ownership & planning

• Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
• Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.

 Reporting & stewardship

• Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
• Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.

Compliance, risk & due diligence

• Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
• Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
• Support alignment with UK and EU regulatory frameworks and internal policies.

Budgeting, finance & cost recovery

• Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
• Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
• Track income recognition and receivables against milestones; prepare payment requests/invoices as required.

Proposals, renewals & pipeline support

• Work with and report to the Head of Development to identify and develop new funding opportunities.
• Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
• Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
• Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
• Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.

Systems, data & process improvement

• Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).

· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.

• Provide training and guidance to colleagues on grant requirements and internal workflows.

Governance & internal collaboration

• Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
• Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
• Support continuous improvement in monitoring, evaluation, and learning.

Expectations

Cross-functional operational collaboration

• Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
• Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.

Building an inclusive culture

• Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
• Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation. 
• Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.

Other

• To attend and contribute to meetings, training, and other events as required.
• To actively participate in our supervision and appraisal process.
• To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
• To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
• To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
• To use WeProtect Global Alliance resources responsibly.

As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Person Specification

Essential criteria

Experience

1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.

2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.

3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).

4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.

5. Experience with grant databases/CRM.

6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.

7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).

8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.

Skills

1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.

2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.

3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).

4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.

5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.

6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.

Knowledge

1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.

2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.

3. Familiarity with data protection (GDPR) and information governance in grants contexts.

4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.

Desirable Criteria

1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.

2. Experience of using online funding and grant management portals.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection

Diversity, inclusion, and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion.

About Transform Justice

Transform Justice is a national charity working for a fair, open and compassionate justice system. We believe that evidence about what works to reduce crime and prevent reoffending should be at the heart of policy decisions and embedded into practice.

We work to promote change by generating research and evidence to show how the system works and how it could be improved, and by influencing practitioners and politicians to make changes to the justice system. Current projects include our FairChecks campaign for criminal records reform, our mass court observations programme CourtWatch London, and our work to reduce the unnecessary pre-trial imprisonment of children

The role

We are seeking a dynamic senior campaigns and communications officer to drive our public impact. You will lead communications for our high-profile FairChecks campaign for criminal records reform, coordinate our popular podcast, and elevate the digital presence of Transform Justice. This is a multi-faceted role combining grassroots movement-building, digital marketing, and creative content production.

The role is home-based and you will use your own equipment, so you will need to be able to work on your own with little day-to-day supervision. There is the option to work at an office in Old Street, London up to two days a week with other Transform Justice team members. The team also meets regularly online and for fortnightly in-person team meetings in London.

Key responsibilities

Campaigning

● Leading campaign communications for FairChecks

● Using Google Ads, social media advertising and media engagement to recruit new FairChecks movement members and promote various other projects

● Driving active supporter participation by designing direct campaign actions via Action Network

● Shaping the strategic direction of the FairChecks campaign and tracking progress

Producing content for newsletters and social media

● Drafting newsletters for various project mailing lists

● Overseeing the social media accounts for various projects

● Producing succinct social media copy, including story-based posts

● Designing basic graphics and video content using Canva, Premiere Pro or alternative

Managing websites and production of reports

● Managing the Transform Justice and FairChecks websites via WordPress

● Editing and proofreading reports, briefings and submissions

● Leading on visual design and production of reports using InDesign

Providing administrative support

● Organising meetings and assisting with podcast scheduling

● Preparing and sending stakeholder correspondence

● Inbox management for general and project enquiries

● Other reasonable duties as required

Skills and experience

Essential

● At least two years of work experience in a campaigns or communications role.

● Proven track record in digital campaigning, mass email communications, mobilisation, petitions or other digital actions.

● Demonstrable experience creating social media content, including proficiency in basic graphic design using platforms such as Canva.

● Strong attention to detail and proven ability to produce accurate work.

● Ability to communicate clearly and concisely in writing and adapt tone based on audience.

● Ability to work remotely with little supervision and use initiative to achieve your objectives, seeking advice and support when needed.

● Flexible, willing and enthusiastic to work on a range of different projects and tasks.

● Committed and driven to help achieve the aims of Transform Justice.

● Applicants must already have the right to work in the UK.

Desirable

● Experience using Action Network

● Experience using Canva

● Experience using WordPress

● Proficiency in InDesign

What we offer

● A collaborative, passionate, and supportive working environment.

● Flexible working hours and hybrid office options.

● Opportunity to buy extra leave days

● Enhanced maternity pay

● Opportunities for professional development and training.

Transform Justice is committed to fair recruitment and the inclusion of applicants with criminal records. This position is covered by the Rehabilitation of Offenders Act 1974. For this role, the disclosure of a criminal record is not required.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.

You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.

As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.

Your Impact:

• Lead the development, optimisation and continuous improvement of key business and clinical systems, including SystmOne.
• Act as the subject matter expert, providing guidance on system capabilities, enhancements and best practice.
• Work closely with stakeholders across the organisation to understand business needs and translate them into effective system solutions.
• Lead system upgrades, releases, testing and change initiatives to ensure successful implementation.
• Monitor system performance, service delivery and agreed KPIs, taking action to address issues and risks.
• Develop and deliver user training, guidance and support materials to maximise adoption and effective use of systems.
• Drive improvements in data quality, governance and reporting capabilities.
• Manage relationships with external suppliers and system partners to ensure high-quality service and support.
• Identify opportunities to streamline processes and introduce more efficient ways of working.

Key Requirements:

• Experience working with and developing business-critical IT systems, particularly SystmOne.
• Demonstrable experience leading system improvements, enhancements or implementation projects.
• Strong stakeholder management skills, with the ability to build effective relationships at all levels.
• Excellent communication skills, with the confidence to explain complex concepts to both technical and non-technical audiences.
• Proven ability to influence change and drive adoption of new processes or ways of working.
• Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex challenges.
• Experience delivering training, support and guidance to end users.
• A collaborative approach and commitment to continuous improvement, customer service and delivering positive outcomes while meeting deadlines.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 14 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary: Up to £42,230 per annum

Contract:Fixed-term 12 months, full-time (35h per week)

Location: Home-based (UK) with occasional travel

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Location: Any of our King's Trust offices - flexible working with a minimum of 2 days in the office. 

Interviews: 25th and 26th August 2026

Help turn data into opportunities that change young lives.

At The King's Trust, every campaign, every supporter journey and every donation starts with great data. We're looking for a Supporter Data Selections & Imports Manager to play a pivotal role in ensuring our fundraising and marketing teams have the high-quality data they need to engage supporters, grow income and help more young people build brighter futures.

This is an exciting opportunity to combine your technical expertise with collaboration and problem-solving. Working closely with colleagues across fundraising, marketing and supporter data, you'll manage complex data selections, oversee data imports into Microsoft Dynamics and use SQL to deliver accurate, timely insights that power successful campaigns. Your work will directly support fundraising activity and ensure every supporter has the best possible experience.

In this role, you'll:

• Lead the delivery of accurate supporter data selections and imports to support fundraising and marketing campaigns.
• Use SQL and Microsoft Dynamics to manipulate, segment and manage data, ensuring the highest standards of quality and compliance.
• Partner with fundraising and marketing teams to optimise supporter journeys and provide expert advice on data-driven campaigns.
• Help shape and improve processes, documentation and best practice across our Supporter Data function.

We're looking for someone with strong SQL and data management experience, a passion for data quality and the ability to translate technical concepts into practical solutions. If you enjoy working collaboratively, solving complex problems and want your expertise to make a genuine difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Supporter Data Selections and Imports Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

For nearly 20 years, Lively Minds has been proving that parents are the sleeping giants of early childhood development. With strong evidence and a national scale proof point in Ghana, we have shown that parent powered approaches delivered through government systems can transform children's lives at scale.

We are now at a pivotal moment. We have the evidence, the model and the momentum, and we need the funding, profile and influence to match our ambition. This is a rare opportunity to lead income generation and external voice for an award winning NGO entering an exciting new phase of growth. You will lead our fundraising strategy and direct engagement with Funders ensuring that we maximise all funding opportunities as we continue our strategic evolution. You will also shape a compelling external narrative that will help position Lively Minds as the definitive partner for governments strengthening their early childhood development systems.

If you are an exceptional fundraiser and communicator who is equally comfortable in a strategic conversation and writing a winning proposal, we would love to hear from you.

Read the full advert and apply below. Closing date: 3rd September 2026.

About Lively Minds

Lively Minds is an award-winning NGO with nearly 20 years of experience designing, testing and scaling early childhood development (ECD) solutions across the Global South. Our core idea is simple but radical: parents are the sleeping giants of ECD. Governments and donors have long overlooked parents, assuming that poverty and low literacy make them unable or unwilling to support their childrenʼs development. We have spent two decades proving otherwise. With RCT-backed evidence and a national-scale proof point in Ghana, we have demonstrated that parent-powered approaches, delivered through government systems, can achieve meaningful child development outcomes at scale.

Our 2026–2028 strategy marks a pivotal shift. Having demonstrated what is possible, we are now helping pioneer an innovative model of country-led sustainable scale. Rather than delivering programmes ourselves, we provide lean, time-limited technical advisory support to governments to help them integrate parent-powered ECD into their own systems, budgets and institutions. We are currently working with the governments of Ghana, Uganda, Oromia state (Ethiopia) and The Gambia in 2026, growing to six or more country engagements by 2028. Our ambition is to catalyse a sector-wide shift, positioning Lively Minds as the definitive partner for governments seeking to strengthen their ECD systems.

Our scale strategy rests on three interdependent pillars: fixed-term Technical Advisory partnerships with governments; the development of a modular radio model simple and affordable enough for governments to adopt and fund independently; and an advocacy and sector influence agenda designed to make parent-powered ECD the norm globally.

Purpose of the Role

Lively Minds is at a critical inflection point. We have the evidence, the model and the momentum. We now need the funding, profile and sector influence to match our ambition. The Director of Fundraising and Communications is a priority hire, created to provide the dedicated, experienced leadership that this moment demands.

The Director will own and drive Lively Mindsʼ income generation, building new funder relationships, managing and deepening existing ones, and ensuring the organisation has the pipeline, discipline and quality of engagement to meet and exceed its fundraising targets. Working in close partnership with the Founding CEO, who retains ownership of a small number of long-standing strategic relationships, the Director will take primary responsibility for securing the funding that makes the 2026–2028 strategy deliverable, and that opens the door to greater scale beyond it. We need to raise approximately £3.4m over the next 3 years to deliver our strategy. But our ambition is to exceed that target so we can support additional governments.

Alongside fundraising, the Director will provide strategic leadership to Lively Mindsʼ communications and advocacy work, ensuring that the organisationʼs external voice is compelling and that we are building credibility in the spaces where funding decisions are made. The Director will lead and provide strategic coherence to a small but outward-facing team, including Head of Partnerships and Advocacy Lead who are active on the international stage. Lively Minds is committed to thought-leadership and active external engagement, but equally committed to ensuring that communications resource is deployed with discipline and rigour. The Director will set a clear strategic filter for where the organisation shows up, what it publishes and who it engages: prioritising focus and quality over volume, and always asking whether external activity is building the relationships and reputation that ultimately drive income and/or systems change.

Lively Minds is a dispersed, remote organisation. The Directorʼs team the Advocacy Lead, Development Manager and Communications Officer - are internationally distributed. The ability to lead, develop and maintain high standards across a dispersed team is essential. The role requires regular travel to international conferences and events.

Key Responsibilities

Fundraising Strategy & Income Generation

• Own and deliver the multi-year fundraising strategy with clear priorities, targets, income streams and a disciplined pipeline to support the 2026–2028 strategy and future scale
• Steward existing funder relationships, turning strong partnerships into long-term supporters, advocates and connectors to new funding opportunities.
• Lead the shift towards Big Bet and catalytic funding, personally cultivating and negotiating high-value, multi-year partnerships and positioning Lively Minds for system-level scale
• Maintain a high standard of fundraising quality, pipeline management and forecasting, while coaching the team to produce compelling, sophisticated fundraising materials
•  Build and continuously strengthen a diverse funding pipeline, identifying emerging opportunities, new funding markets and strategic partnerships that reduce concentration risk and support long-term financial sustainability

Communications, Brand & Advocacy

• Own and deliver Lively Mindsʼ communications and marketing strategy, balancing visibility and sector influence with the need to strengthen fundraising and systems-change objectives
• Partner closely with the CEO to shape and steward a coherent external narrative, brand and messaging framework across all audiences and channels
• Oversee high-quality core communications and fundraising materials, including cases for support, pitch decks, website content, proposals and donor reports
• Provide strategic communications expertise to Advocacy, Partnerships and MEL, ensuring evidence and learning are translated into compelling narratives and consistent external messaging
• Lead efforts to strengthen Lively Mindsʼ profile and thought leadership in the ECD sector, identifying opportunities for strategic media, events, publications and external platforms that reinforce its positioning and influence

Organizational Leadership&TeamDevelopment

• Contribute actively to SMT and organisational strategy, bringing funder intelligence, external perspective and communications expertise to strategic decision-making.
• Work closely with Finance and MEL to align fundraising targets, forecasting, budgets and evidence, ensuring proposals are credible, accurately costed and evidence-led
• Act as the organisationʼs communications subject matter expert, providing guidance and challenge to ensure high-quality, consistent external communications
• Lead and develop the Advocacy Lead, Development Manager and Communications Officer, fostering a team culture of quality, accountability, strategic clarity and continuous improvement
• Build strong cross-organisational collaboration, ensuring teams understand how fundraising, communications, advocacy and evidence work together to advance Lively Mindsʼ strategic priorities

Person Specification

Essential Experience & Skills

• 10+ years of significant senior-level fundraising experience within international development, education, philanthropy or a comparable sector
• Proven track record of securing major grants from foundations, institutional donors and high-net-worth individuals, alongside demonstrated experience securing or meaningfully progressing large-scale, catalytic funding from Big Bet philanthropy programmes such as the Audacious Project, Skoll Foundation or comparable funders. A strong understanding of what these funders look for and how to position an organisation compellingly within their processes is essential
• Exceptional fundraising writing skills, with the ability to personally develop compelling cases for support, funding proposals, award applications and pitch decks tailored to sophisticated impact funders. This is a hands-on role requiring both strong writing capability and the ability to coach others to consistently produce high-quality fundraising content
• Experienced in developing and owning a marketing and communications strategy, with a strong understanding of how to balance organisational visibility, thought leadership and sector influence with coherence, strategic focus and income generation
• Demonstrated ability to work closely with a Founding CEO to shape and steward the organisationʼs external narrative and brand. Comfortable working in a founder-led environment, providing expertise and constructive challenge while ensuring the organisation maintains a clear, consistent and coherent external voice

Desirable Experience

• Experienced fundraising for a technical advisory, systems change or government-facing organisation
• Knowledge of the ECD, education or early childhood sector and its funding landscape
• Familiarity with the Big Bang Philanthropy network or equivalent impact-focused funder communities
• Experience working alongside advocacy and partnerships teams, providing communications expertise and strategic coherence to their external activity
• Familiarity with the funding landscape for organisations operating in Sub-Saharan Africa
• Experience working remotely across multiple countries and effectively collaborating with cross-cultural teams

Behaviours & Ways of Working

• A doer, equally comfortable in strategic conversations and writing a funding proposal
• Sets a high bar for quality and clarity in all external communications and holds it consistently
• Builds a strong, trust-based partnership with the Founding CEO, provides honest challenge and operates effectively within a founder-led dynamic without losing their own voice or judgement
• Collaborative and cross-organisational. Invests in strong relationships with programme, MEL and finance colleagues, understanding that the best fundraising is grounded in organisational reality
• Calm and focused under pressure - able to manage competing priorities and maintain quality when the stakes are high

What We Offer

• Competitive salary commensurate with experience
• 25 days annual leave
• Health insurance
• Pension contribution
• Generous learning and development budget
• Flexible, remote working

Application Instruction

Interested candidates are encouraged to read the Job Description carefully before applying to ensure they understand the role and meet the required criteria.

To apply, please complete the pre-screening questions and submit your updated CV

PLEASE NOTE - Only shortlisted candidates will be contacted.

Timeline

Closing Date: 3rd September 2026

Our Stance

Lively Minds operates a strict Safeguarding Policy and is committed to ensuring the safety and well-being of children and vulnerable people. As part of our recruitment process, the suitability of successful candidates will be verified through appropriate background checks including professional references and police checks.

Lively Minds is fully committed to equity, diversity and inclusion and to providing equal opportunities throughout our recruitment process. We want this commitment to be reflected in the diversity of the people who work for us, and we welcome applications from people of all backgrounds, identities, experiences and perspectives.

We are committed to ensuring that recruitment decisions are based on merit, skills, experience and suitability for the role, and that all candidates are treated fairly and with respect throughout the recruitment process.

About Us 
British Horse Society (BHS) is the UK’s largest equine charity, helping horses and everyone who cares for them enjoy the best possible life together. We make riding safer, champion the welfare of horses, protect off road riding routes, encourage participation and increase education and understanding around horses. Whether your time with horses is a bit of fun, a life’s passion or a life’s work, we make sure you can always find happiness, confidence and contentment together.

In this role, you will play a key part in engaging our key audiences, bringing BHS’ impact and benefits to life for supporters, members, volunteers, and partners to build a growing and loyal community.

Job Purpose 
We’re looking for a creative and passionate Marketing Executive to ensure BHS supporters and partners feel thanked, informed and proud to be part of our community. As part of the performance marketing team, and reporting into the Campaign Manager- Supporter Engagement & Retention, you will help deliver email campaigns, supporter journeys and content that strengthens loyalty, supports our charitable work and improves the supporter experience.

What you’ll be doing: 

Creating and writing engaging email campaigns, newsletters and supporter updates that inform and involve audiences in our work.

Helping to build supporter journeys that thank, inspire and keep people connected to grow our community.

Working with teams across marketing, membership, fundraising, volunteers, education and charitable impact areas.

Using data and testing to understand and improve the supporter journey to grow engagement and retention.

Bringing our brand and values to life through key supporter communications and touch points to deepen connection to BHS and our cause.

What you won’t be doing: 

You won’t be working with a single audience- you’ll support a range of BHS supporters and partners including members, donors, coaches and volunteers and be involved in many areas of BHS.

You won’t be working alone. You will be working within a supportive performance marketing team and collaborating closely with the wider marketing, communications and fundraising department.

You won’t need charity or equestrian experience, although either would be helpful.

 This is a great role for you if: 

You want to use your marketing experience and skills to make a positive difference.

You are confident in writing emails, copy and content that builds loyalty, trust and inspires to action.

You are audience focussed, passionate about understanding what makes our supporters tick and how to engage them.

You are confident using email marketing, CRM or digital tools

You like using data to understand performance and using it to improve what comes next.

You like coming up with ideas, then making them happen

You want to work in an organisation that supports you to bring your full, authentic self to work and is working really hard to be a beacon of inclusion in the equestrian sector.

Why Join Us? 
At BHS, you’ll be part of a passionate team working towards making a real difference for horses and riders. We offer a collaborative environment, opportunities for personal and professional growth, and the chance to have a lasting impact on the equine and wider community. 

We also offer 26 days annual leave (+ public holidays) on starting, matched pension contributions up to 5%, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services. 

Location: Our office is based near Stoneleigh in Warwickshire, and this role will typically work from there 2 days a week with flexibility to work remotely. You’re also welcome to work in the office more frequently. 

Hours: 35 a week – with an early finish on a Friday!