28 Direct marketing manager legacy jobs

About the role:

Imperial’s Regular Giving and Legacy team is seeking a coordinator to support their fundraising programme. Are you interested in a varied and interesting role within a high performing team at a university which is not only world leading, but also world changing? Are you a talented administrator looking to get started in fundraising? Then this could be the role for you. 

For this role you will need to demonstrate outstanding organisational skills, be process-led and have excellent communications skills, strong attention to detail and the ability to work with a wide range of individuals.

What you would be doing:

Imperial’s Regular and Mid-Level Giving programme raises funds to advance the work of the University. The programme focuses on using direct marketing such as direct mail, email and telephone campaigns to solicit support from alumni through regular donations, mid value gifts and gifts in wills. The team coordinator is the lynchpin of the programme and supports the team in all aspects of direct marketing fundraising and administration.

Duties and responsibilities

Your responsibilities will be wide-ranging, but the key duties are:

• Support the telethon fundraising campaigns, direct marketing fundraising appeals, and managing your own fundraising projects such as emails and social media.

• Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the team to draft and send appropriate responses.

• Collect, collate and manage case studies, including building relationships with students.

• Support the team with general administrative and office duties such as booking meeting rooms.

• Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.

• Support with the team with budgets including raising PO’s and tracking invoices.

What we are looking for:

In order to hit the ground running, you will need to possess the following required skills:

• Experience of working in a customer, alumni or donor focused environment.

• Excellent organisational skills, ability to manage a varied workload and a process led approach.

• Outstanding communications (both written and oral) and interpersonal skills

• Ability to communicate effectively and concisely with a range of internal and external stakeholders, at all levels.

• A proven track record of outstanding attention to detail and methodical approach to work.

• A sound understanding of customer relations databases (CRM) to manage customer/donor data.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.

• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).

• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.

• Interest-free season ticket loan schemes for travel.

• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further Information

This is a full-time open-ended post (not less than 35 hours per week).

For your reference, the following text will appear on all adverts on our jobs website and doesn’t need to be included in other sections of the job advert.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

If you experience any technical issues while applying online, please don't hesitate to email us. We're here to help.

Closing date: 30th September 2026

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Legacy Administrator you will help us raise much needed funds that will make a real difference to our patients and their families.

JOB SUMMARY

This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.

This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.

This is a new role within the Charity Team. In this role, you will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders.

This role will involve occasional evening and weekend work at charity events and events organised by our supporters. 

PRINCIPAL DUTIES

• Work with the Senior Fundraising Officer responsible for Legacies to actively manage a varied caseload
• Handle a mixture of pecuniary, residuary and reversionary legacy cases
• Tailor your approach to each case depending on the circumstances, having a flexible approach whilst ensuring that all gifts are administered in a timely manner
• Work to optimise University Hospitals Birmingham Charity legacy income where appropriate
• Ensure that all bequests to UHB Charity are received and utilised, in accordance with UHB Charity policies
• Maintain your knowledge of current legislation
• Play an active role in the wider legacy team and promoting Gifts in Wills where necessary
• Working alongside the Stewardship Team, ensuring accurate data inputting and correspondence both written and verbal with supporters
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Working with and deliver clear objectives and key performance indicators.
•  Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures

ORGANISATIONAL RESPONSIBILITIES

• Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, thank you letters and general archiving, production and upkeep of databases. 

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
•  To maintain confidentiality in all aspects of duty including fundraiser and donor data.
•  To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times.
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary).
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure. 
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital.

The Legacy Administrator will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE and ABILITY

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to
• influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in community fundraising, corporate fundraising, communications, PR or marketing
• Membership of the Institute of Fundraising

EXPERIENCE

Essential

• Experience and understanding of charity legacy administration
• Ability to communicate clearly, assertively and compassionately with Executors, solicitors and bereaved family and friends
• High level of numeracy skills in order to approve complex Estate Accounts and tax calculations
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
• Experience of working on own initiative

Desirable

• Experience of working with donors and fundraisers
• Raiser's Edge donor database experience
• Experience of working and consulting with patients and/or the public 

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy

You will be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Mid-Value Programme, as we continue to grow this crucial source of sustainable income and inspire more supporters to deepen their commitment to ending homelessness.

About the role
Mid-value giving sits at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As an Individual Giving Executive, you’ll play a key role in managing one-to-one and one-to-many relationships with Crisis mid-value supporters, delivering excellent supporter care to deepen engagement and build financial commitment, and supporting the multi-channel programme that delivers tangible impact for Crisis and bring people closer to our mission to end homelessness.

As we evaluate and refine our Mid-value offer to supporters, you’ll be using creativity and innovation to develop campaigns, communications, and engagement opportunities to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration and creates new opportunities for them to feel valued. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.

About you
We’re looking for a fundraiser with experience delivering in-person, one to one stewardship, ideally within a philanthropy or high-value context. You’ll be an organised project manager and excellent communicator across multiple channels and be comfortable having thoughtful and tactful conversations with our supporters.

We are a dynamic team that delivers results and are in the process of re-designing our mid-value programme for Crisis. So we’re looking for someone who can learn quickly and happy to get involved with multiple projects straight away. To be successful in this role you will:

• be a confident communicator, whether writing persuasively for a specific audience, speaking one-to-one with a Crisis supporter, or organising events for Crisis mid-value supporters.
• have knowledge of higher-value and philanthropy giving programmes.
• be an effective project manager, with experience working in direct marketing, ideally within a fundraising environment.
• enjoy thinking creatively and using storytelling to bring complex issues to life.
• be comfortable using digital platforms and technology, and working with data to improve outcomes.
• take an organised and proactive approach to managing your workload and balancing different priorities.
• be a solutions-focused problem solver who is ready to adapt to a changing environment.

Previous experience in fundraising or stewardship is essential, ideally within a higher-value/philanthropy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 4 October 2026 at23:55

Interview process: Competency based interview

Interview date and location: Monday 12 and Tuesday 13 October 2026, online via Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team who will be happy to help.

For more information about our work please visitour website.
Registered Charity Numbers: E&W1082947, SC040094

Do you have a strong track record of securing high-value corporate partnerships, including six- and seven-figure relationships, plus a real desire to work for one of the leading charities in its field?

Then join Shelter as a New Corporate Partnerships Manager and help drive transformational private sector support for one of the UK’s leading charities.

About the role

If you're looking for an opportunity to play a pivotal role in shaping Shelter's corporate partnership strategy, this is a senior position with significant impact. As New Corporate Partnerships Manager, you will lead the development and delivery of a high-value new business pipeline, securing transformational partnerships that generate substantial income and help defend the right to a safe home.

You'll build, cultivate and convert relationships with major corporate prospects, creating compelling and commercially astute partnership propositions tailored to organisational priorities. From charity of the year partnerships and strategic commercial collaborations to policy-led and purpose-driven initiatives, you'll identify opportunities that deliver value for both partners and Shelter.

Working closely with colleagues across the organisation, you'll develop innovative partnership concepts, influence senior stakeholders and bring ambitious partnership opportunities to life. You'll play a key role in helping Shelter grow its corporate income, strengthen its position as a leading charity partner and deliver lasting impact for people facing housing insecurity.

You'll also contribute to a culture of ambition and collaboration, sharing expertise, supporting colleagues and helping drive the success of the wider team.

At Shelter, we're committed to creating an inclusive workplace where everyone can thrive. We welcome conversations about flexible working and personal development and believe success should be determined by talent, potential and contribution.

About You

We're looking for an ambitious and tenacious new business professional with a proven track record of identifying, developing and securing high-value partnerships. You'll be a confident relationship builder, skilled at engaging senior stakeholders and converting prospects into long-term strategic relationships. A strong communicator with excellent commercial awareness, you'll be able to create compelling, tailored proposals and presentations that inspire organisations to support Shelter's mission to defend the right to a safe home.

We welcome applications from candidates with corporate fundraising experience, as well as those from related sectors such as sales, business development, marketing and creative agencies, where transferable skills in income generation, stakeholder engagement and business growth can be applied in this role.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave plus bank holidays, flexible working practices, a competitive pension scheme, salary sacrifice options and a sector-leading Life Leave policy, including up to five volunteering days per year.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

Shelter has a mature fundraising program that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income, of which a high percentage is unrestricted 

The directorate consists of Community and Events, Individual Giving, Planning and Improvement and High Value Partnerships, where this particular role sits. High Value Partnerships covers Major Donors, Trusts & Foundations, Legacies and Corporate fundraising, with the Corporate Partnerships team split between New Partnerships and Partnership Management.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit your work history and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision-making
• We drive change aligned to our strategy

Any applications submitted without a supporting statement will not be considered.

About Shelter
 Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for the person to grow NHS charitable funds 🩷🩵💜

We're looking for a Head of Fundraising, a senior new role delivered in partnership with ELFT Charity, the NHS charity of East London NHS Foundation Trust.

This is the Charity's dedicated full-time fundraising post, and it marks a new phase of sustainable growth. You'll lead the day-to-day delivery of the fundraising strategy: building the relationships, propositions, campaigns and systems that grow support for work going beyond what core NHS funding can provide, across East London, Bedfordshire and Luton.

From community fundraising, grants and supporter development through to corporate partnerships and legacies, there is significant scope to shape and grow this function. You'll be employed by Compass Wellbeing CIC and work as an integral part of ELFT Charity.

If you bring broad fundraising experience, an entrepreneurial approach and the ability to turn ideas into compelling cases for support, we'd love to hear from you.

📍 East London, Bedfordshire & Luton | 🕐 Full-time, permanent | 💷 £50,000–£55,000

About Animal Defenders International

London – Los Angles – Bogota – South Africa. Animal Defenders International (ADI) is a UK non-profit; ADI Foundation is a UK registered charity (inc. Lord Dowding Fund for Humane Research); Animal Defenders International Inc.US (nonprofit). Animal Defenders International South Africa, PBO (charity), funding the ADI Wildlife Sanctuary, South Africa. ADI works to protect wildlife, our environment; to end suffering of animals in entertainment (circuses, movies, shows, sports); replacement of animals in research & testing with advanced technology. When governments ban the use of all, or wild animals in entertainment, or wildlife pets, ADI supports with relocation of the animals, emptying all circus cages in Bolivia, Peru, Colombia, Guatemala. The ADI Wildlife Sanctuary (ADIWS), South Africa, is home to over 30 rescued big cats from circuses, illegal pet trade, zoos. 

Location: London (hybrid/remote; 3 days office, 2 days remote)

Terms:             Permanent, full time. Benefits: 20 days annual leave; national holidays; 5 days office closure Christmas–New Year; Stakeholder pension.

Reports to: ADI President and Vice President

Position objective:

• Ensures every aspect of ADI’s work is fully funded.
• Planned growth of ADI income from general public, marketing, special projects and appeals, foundations and corporate support.
• Implements fundraising appeals; marketing strategies; major gifts, foundations, corporate support; promotions of legacies; estates.
• Obtains funding for special projects, e.g., science research, ADIWS support, capital projects.
• Annual and quarterly plans, strategies, alliances, growth of ADI income through marketing, social media, legacy media, donor relationships, corporate support.
• Effective management of fundraising and development teams.

Duties:

• Production of quarterly and annual fundraising, marketing corporate and media plan: targets – quarterly, annual; schedules, outlines, incorporating senior management team objectives (media, science projects, campaigns, education, rescues, ADIWS).
• Outreach – corporate, foundations, major donors, other.
• Donor base: sustained giving; digital and postal direct response; increasing donor engagement and retention; planned giving; special events/calendar dates; major gifts; grants; corporate; legacies, trusts, estates; new income research.
• Manages fundraising calendar, mailings, events, targets, tracking; includes social media.
• Grant Applications, foundations, corporate: Identify, plan, approach, draft grant applications/letters of inquiry and collateral for foundations, trusts, corporate partnerships and gifts, major donor gifts.
• Donor liaison, relationships: high donors, foundations, estates, corporate, sponsors.
• Reporting – weekly, monthly, quarter, annual: income tracking, supervise production of data for quarterly reports, annual.
• Liaison with senior directors: Weekly.

Publications, Social, Websites, Online & Print

• Weekly Social media posts – contribute copy, graphics
• Weekly E-News alerts to supporters (with public relations director)
• Contributes fundraising and development section to Annual Report
• Contributes copy for quarterly Rescuer magazines
• Other contributions to publications as needed
• General: Drafting copy, editing, production; collaborates with public relations/senior directors on various publications
• Oversees production of print and online publications – liaison with external graphic designers (collaboration with public relations director)
• Websites – contribute content, collaborate with public relations on structure.
• Advertising, marketing, ADI YouTube channel – develop fundraising, marketing.

Management, data, oversight, reporting:

• Management of UK supporter engagement, fundraising team.
• Oversight of Raiser’s Edge NXT, Engaging Networks, interface with financial database and records; liaison with Chief Financial Officer.
• Monitor, manage, daily: data entry, gifts, acknowledgements, income tracking, donor communications; distribution of newsletters; calls to action; appeals. Reporting.
• Monitor, manage reconciliations, data manipulation, data-integrity projects, audits, segmentation, quarterly and other reports.
• Oversee planning, mailings, responses, data management.
• Monthly and quarterly reports: income, mailings, gifts, trusts, estates, corporate, other.

Who should apply:

You have the necessary skills and experience, with at least 4 years’ experience in fundraising planning and management for charities, including:

• Educated to degree level in a related field (or equivalent experience) (required).
• A successful track record in direct response campaign fundraising and marketing.
• Excellent written English, you can demonstrate impactful and persuasive content for high donors, foundations, corporate support, supporters, social media, marketing and legacy promotion (required).
• Strong technical skills, data management, manipulation; MS Office suite, Excel/Google, etc; competent with digital research (NB: ChatGPT not permitted for ADI product) (required).
• Strong Raiser’s Edge NXT and Engaging Networks skills (or similar); segmentation, creating lists and reports, data hygiene, audits (required).
• Some knowledge of social media tools, e.g. Canva, Photoshop, or other.
• You can plan and deliver programs for regular and planned giving, major gifts, estates, support from foundations, corporate support (required).
• Management of external vendors for direct response campaigns, production of merchandise catalogue and other sales, marketing, collateral.
• Ensures compliance with ADI’s language, policies, communications style guidelines, editing and publications authorization process (required).
• Skilled at organization and multitasking, you can successfully handle competing priorities and deadlines (required).
• Supporter Engagement culture: strong verbal and written communication skills, you can create a friendly, welcoming approach, for supporters with their donations and advocacy.
• Oversight and Management of staff and supporter relations (required):

- Create friendly, positive, service-oriented approach to help supporters donate and advocate for animals.

- Diligent processing/handling of donations, acknowledgements, correspondence, phone calls.

- Integrity and confidentiality in the handling of sensitive and confidential information

- Integrity of financial records with finance database; liaison with CFO.

• You are reliable, able to work both independently and collaboratively.

About Us:

ADI is Great Nonprofits Top-rated; Charity Navigator 4-star. Operating from London, Los Angeles, Bogota and South Africa. Exposes animal suffering and works for legal protection; replacement of animals used in research; ending the suffering of animals in entertainment; movies, advertising, circuses, sport. Wildlife trade, environment. Once animal circuses are banned ADI helps governments with implementation and relocation of the survivors to ADI Wildlife Sanctuary, South Africa: ADI has featured in CBS 60 Minutes, Animal Planet Discovery features and made award-winning documentary, Lion Ark (broadcast in over 40 countries).

Our internal policies:

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

How to apply: 

• Apply early – no closing date – applications and interviews on rolling programme.
• Send email detailing how you meet our criteria, together with your CV.
• A formal application form will be sent if you have been selected for interview.
• Interviews online and in person – once your application form has been reviewed.
• In-person interviews arranged following virtual interviews.
• If you have been selected for interview we will send you an application form to complete beforehand; this is an essential part of our recruitment process.
• Virtual interviews will be arranged once your application form has been reviewed.
• In-person interviews will be arranged following virtual interviews.

Supporter Care Officer (Fundraising)

The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.

This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.

Role details

· Salary: £30,724 - £33,910 per annum - subject to skills and experience   

· Hours of work: 37.5 hours a week over five days

· Base: Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including      Thursdays, at our central office:

  -   Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

  - Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

  - Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The supporter care officerwill report to the senior individual giving manager.

We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.

The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.

The team

Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
• The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.

We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.

Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.

Equality, diversity and inclusion

As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.

We live our values of dedication, innovation, partnership, energy and respect in everything we do.

Benefits:

Core benefits

• 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year 
• Annual leave increases to 30 days after five years’ service
• Generous pension scheme – we match your 4% contribution and up to 9%
• Enhanced sick pay, maternity and paternity packages
• A flexible working policy

Financial wellbeing

• Access to expert financial advice via the London Credit Union
• Discounts with the Blue Light Card
• Death in Service benefit

Health & wellbeing

• Subsidised gym, pool and classes at our Rec Club in Hampstead
• Secure cycle parking and showers
• Fortnightly guided meditation
• Free massage therapy from our complementary therapy team
• Menopause peer support group
• 24/7 Employee Assistance Programme for confidential advice and support

Director of Regional Engagement
Salary: £67,187 per annum
Location: Milton Keynes (hybrid working available)
Contract: Full-time, 35 hours per week

Help shape the future of a national charity.

Are you an experienced strategic leader who thrives on leading change, building partnerships and creating lasting impact?

At Spinal Injuries Association (SIA), we're entering an ambitious new phase of our Strategy 2030 journey. As a member of our Executive Team, our new Director of Regional Engagement will play a pivotal role in shaping the future of the organisation and transforming how we support people affected by spinal cord injury across the UK.

This is a rare opportunity to lead one of the most significant developments in SIA's recent history. Over the coming years, we will continue our transition towards a stronger, regionally led model that expands our reach, deepens local connections and ensures more people can access the support, opportunities and community they need to flourish.

Working alongside the CEO and Executive Team, you will help shape organisational strategy, culture and delivery, while leading the development of a sustainable national network of regional partnerships, volunteers, community groups and support services.

If you're excited by the prospect of building something that will leave a lasting legacy for people affected by spinal cord injury, we'd love to hear from you.

About the role

Reporting to the CEO, you will lead a diverse portfolio encompassing regional support services, volunteering, partnerships, community development and people leadership.

This is not a role focused solely on maintaining existing services. You will help design and implement the next stage of SIA's regional engagement model, influencing how we work with communities, partner organisations and volunteers across the UK. You will:

• Lead the development and implementation of SIA's regional engagement strategy and operating model.
• Drive organisational transformation, helping embed new ways of working and a culture of collaboration, empowerment and impact.
• Grow and strengthen strategic partnerships with charities, NHS organisations, service providers and other key stakeholders.
• Expand and develop our network of community groups, volunteers and local advocates.
• Provide strategic leadership and organisational direction as a member of the Executive Team.
• Oversee the People function, supporting workforce planning, leadership development, organisational capability and cultural growth.
• Ensure SIA's regional presence delivers measurable improvements in reach, engagement and impact.

About you

We're looking for an inspiring and credible senior leader with the vision, resilience and influence to lead change at scale. You will bring:

• Significant experience of strategic leadership within the voluntary, public or related sectors.
• A strong track record of delivering organisational change, transformation and service development.
• Experience of working through partnerships, volunteer networks, community organisations or geographically dispersed teams.
• Excellent stakeholder engagement, influencing and relationship-building skills.
• Experience working with boards, trustees or senior governance bodies.
• A proven ability to translate strategic vision into operational delivery and measurable outcomes.
• A collaborative leadership style that enables individuals, teams and communities to thrive.

Most importantly, you'll be a values-driven leader who shares our commitment to empowering people, strengthening communities and improving the lives of those affected by spinal cord injury.

Why join SIA?

This is an opportunity to join an ambitious organisation at a defining point in its journey. You'll have the chance to shape strategy, influence culture and lead a transformation that will have a lasting impact on individuals, families and communities across the UK.

Alongside a rewarding and meaningful role, we offer:

• 28 days annual leave plus bank holidays, rising to 30 days
• 6% employer pension contribution
• Healthcare cash plan
• Life assurance
• Employee Assistance Programme
• Employee volunteer days
• Discounted gym membership
• Ongoing investment in learning and development
• Free parking at SIA House

Join us

Help create a future where everyone affected by spinal cord injury has access to the support, opportunities and connections they need to live fulfilled, independent lives.

Apply today and help shape the next chapter of SIA's impact across the UK.

Closing date: 19 October, 2026, 9am
1st Interview Dates: Monday 10 and Tuesday 11 November 2026 at SIA House, Milton Keynes
2nd Interview Date: Monday 16 November at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

A Rocha UK is a unique Christian nature conservation charity, mobilising Christians and churches to care for the natural world. We are a member of the Worldwide A Rocha Family, a federation of Christian conservation charities, and we have sister organisations in 23 other countries. A Rocha UK has a staff of 25 and many volunteers. We run nature conservation activities on our own reserves, advise a national network of conservation partners, inspire Christians to protect nature and act on climate change through our Wild Christian scheme, and run the popular Eco Church scheme for local churches. Our office is close to overground and tube stations, with its own secure cycle and parking facilities.

In 2026 we launched a new three year strategy with exciting goals of deepening our support to those in each of our programmes and increasing our reach in order to see more people equipped to care for creation. We also have a heightened focus on cross-cutting issues of social justice, climate resilience, becoming more prophetic and ensuring we are both learning from and serving all of the UK. Among others, a key enabler to fulfilling this strategy is growing our income from just under £1m to £1.25m by the end of 2028, which this new role will play an important part in.

A Rocha UK is engaged with a large Christian constituency (Nearly 23,000 individuals on its e-mail lists, over 9000 churches registered for Eco Church across 25 denominations, over 60 Partners in Action, ranging from Christian conference centres through to community farms, and over 8000 individuals in Wild Christian - for individuals and households looking to live more sustainably).

This role is focused on growing Individual and Church giving from this constituency. There is work to do on developing engaging supporter journeys and fundraising appeals. There is also opportunity to develop fundraising propositions and take creative approaches to growing new donors. As well as the opportunity to be involved in developing our Wild Christian programme. 

For more information please click on the job description below. 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Head of Fundraising & Business Development is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a rare chance to build an income generation function from scratch, not inherit and manage one that already exists.

You'll be the driving force behind how we fund our growth: designing and delivering a multi-channel income strategy spanning trusts and grants, corporate partnerships, individual giving and commercialised education products, and personally securing the gifts and partnerships that sustain our peer support, healthcare education and advocacy work. This is a hands-on, deeply personal role. You'll write the bids, pitch the sponsors and build the relationships yourself, not oversee others doing it.

Working closely with our incoming Chief Operating Officer and Chief Medical Officer, and reporting directly to our CEO, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.

To learn more about the role, please read the attached Job Description.

An exciting opportunity!

This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.

As our next Chief Executive, you will

• Define and deliver the MPS Society’s strategic vision.
• Provide confident oversight of governance, finance, compliance and reporting.
• Effectively manage the operational alignment between the MPS Society and RDRP.
• Always keep the members and family voice at the heart of strategy, service design and decision-making.
• Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
• Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
• Collaborate with other rare disease bodies, patient organisations and other key audiences.
• Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
• Encourage an open, supportive work environment allowing creativity and building staff confidence.
• Help shape the future of the MPS Society.

About you

•  Self-motivated, with the drive to lead the organisation through a period of change and transition.
• Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
• Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
• Strong self-awareness, with insight into their own leadership style and impact on others.
• Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
• A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
• Genuine passion for the Society's mission, with a family and member-first ethos.
• Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
• A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
• Confidence speaking publicly on behalf of the organisation and the people it represents.

Why join us?

A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.

• Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
• A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
• Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
• A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
• A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
• Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.

Benefits

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave
• Extra leave between Christmas and the New Year
• Contributory pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.

Salary to be agreed depending on experience and will be pro-rata for part time hours.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This senior role requires flexibility in working hours and location.  It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.

This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.

For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart.  Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.