Engagement and communications officer jobs in Epsom, surrey

African Revival is a small, passionate charity based in Surrey. For more than 20 years we have been dedicated to building schools and improving access to education for children in some of the most disadvantaged communities in Sub-Saharan Africa.

Our vision is an Africa where every child has equal access to quality education, as we believe education is the key to overcoming poverty. Since 2005, we have worked with over 300 primary and nursery schools in Uganda, South Sudan and (until recently) Zambia, to allow over 120,000 children to fulfil their potential. We don’t just provide infrastructure; we empower whole communities — pupils, teachers, and parents — to transform schools into thriving learning environments that build brighter, better futures.

We are seeking an experienced and motivated Executive Director to lead and grow African Revival. This is an opportunity for a hands-on charity leader to strengthen our operations and governance, build sustainable income through fundraising and partnerships, and help expand our impact for children and communities.

Key responsibilities

• Governance & operations: ensure statutory and other reporting requirements are met in the UK and overseas; establish and maintain appropriate policies and procedures; manage day-to-day organisational administration; coordinate and attend Board and committee meetings and prepare papers.
• Leadership & stakeholder management: build and maintain close working relationships with UK and in-country staff, volunteers, trustees, donors and partners; champion a positive, inclusive culture. Help shape the charity’s strategic growth and long-term sustainability
• Finance oversight: uphold rigorous financial controls in partnership with the Finance Manager; support budgeting and forecasting (e.g., cashflow, movement in funds, in-country budgets); approve expenditure and monitor budget versus actuals, keeping the Treasurer and trustees appropriately informed.
• Fundraising & external relations: lead the coordination and delivery of key fundraising activity (including major events such as our annual Ball and Golf Day); research and submit applications to trusts and foundations; act as a public representative and ambassador for African Revival.
• Programme support & impact: work with UK and in-country teams to identify priorities, design and cost activities, and monitor progress and impact; strengthen monitoring, evaluation and learning so we can evidence outcomes and continuously improve.
• Communications: oversee communications and reporting to donors and stakeholders, and support an engaging online presence across our website and social channels.

About you

Essential

• Senior leadership experience (in a charity, social enterprise, or non-profit organisation preferred but not essential).
• Proven ability to build and deliver fundraising activity (events, trusts & foundations, major donors and/or corporate partnerships).
• Strong operational and governance capability, including working effectively with a Board of Trustees.
• Sound financial oversight skills, with the ability to understand budgets, forecasts and financial controls.
• Excellent communication skills—able to represent African Revival credibly with donors, partners and stakeholders.
• Highly organised, hands-on and comfortable working in a small team with competing priorities.
• Commitment to safeguarding and to creating an inclusive, respectful working environment.

Desirable

• Experience in international development and/or working with partners in Sub-Saharan Africa.
• Experience strengthening monitoring, evaluation and learning (MEL/MEAL) and using impact evidence to improve programmes.
• Confidence using digital tools (including CRM, Microsoft 365 and social media) and interest in using AI responsibly to improve productivity.
• Willingness to undertake occasional overseas travel for monitoring and donor engagement.

This role offers the chance to play a leading part in creating educational opportunities for children who need them most—working with a committed Board, a dedicated UK team and experienced in-country colleagues.

African Revival is committed to safeguarding children and vulnerable adults. Appointment will be subject to appropriate pre-employment checks. We welcome applications from all backgrounds and are committed to equal opportunities. Applicants must be resident and have Right to Work in the UK.

About Us

The Association of Teachers of Singing (AOTOS) is the UKs leading organisation for singing teachers. A CIO dedicated to promoting excellence in singing teaching, we support our members through continued professional development, networking, training, and advocacy and aim to strengthen engagement, visibility, and growth within our sector.

We are seeking an experienced freelance Communications and Marketing Officer to lead and deliver our communications and marketing activity on a flexible, part-time basis.

Role Purpose

The Communications and Marketing Officer will manage the organisation’s communications channels and marketing activity, ensuring consistent, high-quality content that engages existing and potential new members, promotes activities, and enhances the organisation’s profile. This is a hands-on role requiring strong writing skills, digital marketing experience and coordination of print production and is supported by the organisation’s administrative assistant.

Key Responsibilities

• Social Media & Digital Marketing

  • Plan, create, and schedule engaging content across social media platforms.

  • Develop and manage a content calendar aligned with organisational priorities.

  • Design and deliver paid social media advertising campaigns to promote membership, events, and key initiatives.

  • Monitor performance metrics (engagement, reach, conversions) and optimise campaigns accordingly.

  • Maintain brand consistency across all digital channels.

• Advertising (Digital & Print)

  • Plan and coordinate advertising campaigns across social media and relevant print publications.

  • Liaise with external publications and media partners to book and supply advertising content.

  • Create advertising copy and visuals.

  • Track effectiveness of advertising activity where possible.

• Newsletters & Member Communications

  • Coordinate creation and distribution of regular member newsletters, compiling content created by the volunteer editorial team and ensuring layouts are engaging and in line with brand guidelines

  • Ensure all events are advertised effectively to members via email, alongside social media campaigns

  • Manage email marketing platform and mailing lists (ensuring GDPR compliance).

  • Monitor open rates and engagement, making recommendations for improvement.

• Annual Printed Magazine & Online Peer Review Publication

  • Coordinate the production of the organisation’s annual printed magazine including compiling content created by the volunteer editorial team, developing layouts and liaising with printers to sign-off of proofs and timely delivery to members

  • Coordinate the production of the Voices of AOTOS online peer review publication (currently in development) including compiling content created by the volunteer editorial team, developing layouts and publishing online

  • Coordination of advertising content within publications, with support from the Operations Manager

  • Liaise with contributors, advertisers, and printers to ensure timelines are met.

• Website Content

  • Maintain and update website content via CMS (wordpress).

  • Draft news articles, announcements, and promotional copy as required.

  • Population of member resources and other materials provided by the volunteer editorial team

  • Ensure consistency of tone, messaging, and visual identity across all communications.

• Budgeting and Reporting

  • Develop an annual budget proposal for marketing and communications activities for board approval and monitor activities against approved budgets.

  • Provide regular updates to the board/leadership on communications activity and performance.

Person Specification

Essential

• Demonstrable experience in communications and marketing, ideally in a membership or not-for-profit setting.

• Excellent writing, editing, and proofreading skills.

• Experience managing social media channels and paid advertising campaigns.

• Basic design skills (e.g., Canva or Adobe).

• Experience of budget development and management.

• Strong organisational skills and ability to manage production timelines.

• Ability to work independently and manage priorities within limited hours.

• Understanding of data protection and GDPR

Desirable

• Understanding of the arts education landscape and supporter of the sector.

• Experience working with designers and printers.

• Experience with CRM or email marketing systems.

What We Offer

• Flexible, remote working arrangements

• Opportunity to contribute to a well-respected organisation in the music education sector

• Supportive and collaborative volunteer-led team

• Meaningful role in a mission-driven organisation

Applications will be reviewed on a rolling basis.

The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.

Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.

This is an exciting opportunity for someone who is looking to campaign for a just and humane immigration system. The post holder will work across our communications and campaigns activities, helping to develop and achieve our campaigning goals, engaging with stakeholders and providing policy and parliamentary support. They will take a lead role in managing our social media channels and contribute to our press office function.

They will also work closely with our Casework and Fundraising teams.

The postholder will have the opportunity to develop skills and knowledge to allow them to lead campaigns and/or supporter and stakeholder engagement.

We are looking for someone who is able to develop compelling campaigns messages for a range of audiences and build strong relationships with our stakeholders. Candidates must have well-developed research and analysis skills, excellent organisational skills and be able to manage our social media accounts. Full details of the essential and desirable criteria for this role are provided in the Candidate Information Pack.

TO APPLY 

Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am BST/UK time on 07 April 2026.

Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.

We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

This role represents an opportunity to make a real difference to anti-poverty work at QSA and in the UK more broadly. Communications are increasingly central to developing our impact, and our intention is to generate more high quality, moving content that showcases:

• The deep impact of the support provided by QSA to people living on a low income or experiencing homelessness. Our services are created to fill ‘niches’ – the support people tell us that they need and is not being provided elsewhere. We aim to help people find dignity, comfort, connection and peace.

• The support provided by 4in10, London’s child poverty network hosted by QSA, and the impact of its collective action.

• Our campaigning and research work – and the changes it can bring about in policy and practice, with the goal of reducing poverty and alleviating its effects.

You will be helping thousands of people to access QSA’s life-changing services; to find resonance and community in our communications; to support life-changing anti-poverty work; to get involved in campaigns that move the needle; and more.

At QSA our values guide us to deliver services with compassion and dignity, and they also guide us in our workplace. Our small team is mutually supportive, conscientious and deeply committed to the aims of our work.

This role will involve building relationships with an extremely broad range of people, with a very strong focus on the people who participate in our services. An ethical storytelling approach is at the heart of QSA’s communications. Putting this into practice will involve bringing stories forward in deep collaboration with storytellers; with empathy, integrity, authenticity, and a commitment to amplifying voices that can go unheard. We want people to feel in control of how their stories are shared, as much as we want people to be moved by content that engages and inspires.

The communications officer role also involves many of the ‘bread and butter’ tasks of an effective communications function: content production, analytics, social media management and so on. We are currently in the midst of a full-scale overhaul of the QSA website.

More important than coming with experience in every part of these duties, however, is a curiosity and enthusiasm to learn and take on healthy challenges (in which we aim to give you the support you need); as well as a flair for getting to the heart of the story – not only in the content itself, but also in understanding the bigger picture of our communications and our direction of travel together.

Purpose of role

To develop the communications output of QSA across all platforms, supporting delivery of the aims of QSA’s organisational and fundraising & communications strategies. To centre QSA’s communications work in an ethical storytelling approach.

Duties & responsibilities

1. To contribute to a plan and timetable for QSA’s communications work. 
2. To uphold clear protocols on how we gather and share stories and impact, to hold ourselves to the highest standards around ethics and wellbeing.
3. To work in the community and across all QSA’s services, to get to know the people who access them, sensitively inviting people to share their stories or consent to photos. 
4. To compile and share ethical and compelling storytelling content across a range of media. 
5. To co-manage all of QSA’s communications platforms including social media (including community management), email marketing and website. 
6. To generate and publish regular digital communications and fundraising content (including video, audio and copy), across our owned and shared platforms, and printed materials. 
7. To pull together content into regular email briefings for QSA’s supporters and donors. 
8. To provide communications support to the wider QSA team. 
9. To engage with other QSA teams about website content, being responsible for adding in this content, liaising with our web agency as required.
10. To follow a GEO-first approach to QSA’s web development, to promote growth in traffic and engagement. 
11. To actively drive growth and engagement across QSA’s social media, website and email marketing. 
12. To work within QSA brand guidelines to provide recognisable and reliable content, while also keeping content fresh and engaging.
13. To work with third party suppliers or freelancers as required, eg. for graphic design or other communications assets.
14. To undertake event marketing of QSA’s fundraising events. 
15. To track analytics to evaluate the impact of the content we produce and promote across all our platforms. 
16. To plan and create content for individual giving campaigns and digital fundraising. 
17. To maintain an up-to-date awareness of best and emerging practice in non-profit communications, and to share new ideas for growth. 
18. To work within, and actively promote, the policies and procedures of QSA. 
19. Any other duties, as appropriate to the role, as agreed by the QSA director. 

Person specification

Experience 

1. Experience of working for or volunteering for a charity, especially if UK-based and community focussed, is highly desirable. 
2. Experience of communications work, in a paid or voluntary capacity, is highly desirable. 

Ability 

1. Excellent people-facing skills, able to confidently build rapport with people, and sensitively approach difficult topics.
2. Ability to build collaborative working relationships across a wide range of people, including team members, colleagues, and QSA donors.
3. Ability to confidently produce and share content online, such as stories, images, videos. 
4. Ability to produce engaging content for social media platforms, email marketing and web.
5. Ability to track and understand digital marketing analytics. 
6. Ability to be flexible and adapt and respond to new challenges/opportunities while maintaining attention to detail. 

Knowledge 

1. Knowledge of social media platforms and their different audiences, and how to tailor content appropriate to each.
2. Knowledge of poverty on families, households and communities in the UK and an understanding of/empathy for the impact of living on a low income.

Other 

1. Curiosity and enthusiasm for digital and offline communications.
2. Commitment to and understanding of equity, diversity and inclusion in the workplace. 
3. A willingness to work within a Quaker ethos, as per the mission of QSA.

N.B. Please refer to the attached job pack for full details of this role.

Thank you for your interest.

The Kensington + Chelsea Foundation is an independent local charity which was founded in 2008 to tackle the key inequalities in our community. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. Nearly one third of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly two decades, and in-work poverty has increased by 46% since 2020.

Our vision is of a borough where all residents have the opportunity to live happy, healthy, fulfilled lives. To achieve this vision, we identify and fund impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents. Alongside this longer-term work, we also play a key role in responding to emergencies in our community, such as the tragedy at Grenfell Tower and the Covid-19 pandemic. The K+C Foundation is now in an exciting phase of growth, and we want to increase our profile, our income and, most importantly, our impact.

The Community Engagement + Grants Officer plays a key role in our grants team which is  responsible for all aspects of our grantmaking, as well as actively building long-lasting relationships with the local voluntary sector and wider community. The grants team members are our experts in local needs and in the effectiveness of our charity partners in responding to them. In recent years, we have adopted a participatory approach for distributing our larger funds, which means decisions around funding are delegated to panels of local residents who have lived experience of the issues we are trying to tackle. 

The Community Engagement + Grants Officer supports the Senior Grant Manager with the delivery of all of our larger grant rounds, as well as managing our small grants programme and donor-led grants. It is a busy and varied role, with opportunities to develop your skills and experience in a small and supportive team. 

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025: 

• Charity Times Award- PR Team of the Year 
• Third Sector Award- Best Large Charity Film 
• Third Sector Award- Communications Campaign of The Year 
• ​Third Sector Awards- Large Corporate Partnership of the Year 

Overview

Prostate Cancer Research (PCR) is seeking a highly organised and proactive Patient Engagement & Programme Officer to support the delivery of several key patient-focused initiatives, including the infopool and Prostate Progress. 

This role will sit within the Patient Projects team, providing operational, administrative, and patient engagement support across a range of programmes designed to support and empower men affected by prostate cancer. 

The postholder will play a critical role in ensuring the smooth delivery of patient communications, programme logistics, digital resource management, and recruitment support for the national Prostate Progress research platform. 

The role will be split approximately 50% supporting Prostate Progress recruitment and patient engagement activities, and 50% supporting wider programmes. 

Key Responsibilities 

Prostate Progress – Patient Recruitment & Support 

Provide support to patients and participants, particularly during the upcoming national recruitment campaigns delivered with NHS DigiTrials. 

Responsibilities include: 

• Managing and triaging incoming emails and phone enquiries from patients responding to recruitment invitations or having issues using the platform 
• Responding to patient queries using approved FAQ materials and support documentation 
• Escalating complex queries or complaints to appropriate internal teams 
• Liaising with our technical support team to resolve participant platform issues and triaging issues accordingly 
• Supporting the development and refinement of participant support materials and FAQs 
• Maintaining clear records of common issues, feedback, and participant concerns 
• Supporting on the development and delivery of Prostate Progress’ engagement and stewardship plan, ensuring they receive regular communications which maximise engagement and ensure retention 
• Ensuring all communications provide a professional, supportive and patient-centred experience 

Additional helpful responsibilities could include: 

• Monitoring recruitment engagement metrics and identifying emerging support issues 
• Flagging trends in patient questions that may require updated communications 
• Supporting participant follow-up communications where appropriate 

The Infopool 

Support the Head of Health Information in maintaining and improving the infopool, PCR’s digital patient information platform. 

Responsibilities include: 

• Managing routine website administration, including checking links, updating resources and uploading new content and materials 
• Ensuring patient resources remain accurate, current and accessible 
• Supporting the administration of Google Analytics and Hotjar surveys 
• Assisting with analysis of website usage data and patient feedback 
• Analysing simple infopool survey feedback data coming from three clinical sites.
• Liaising with the clinical teams to ensure that they have all the materials they need. 
• Supporting the maintenance and organisation of resource libraries and toolkits 
• Assisting with preparation for our annual Patient Information Forum (PIF) TICK reaccreditation.
• Ensuring that documentation is up to date, all clinician sign-offs are complete and accreditation forms are submitted on time. Processing invoices – sending to finance and completing budget sheets.
• Working with other teams to identify opportunities to use infopool patient stories more widely, including supporting case study development and ensuring appropriate permissions are obtained for reuse across PCR activities. 

Programme Administration & Operations 

Provide operational and administrative support to the wider Patient Projects team. Responsibilities include: 

Financial & Reporting Support 

• Processing invoices and submitting them to finance 
• Logging expenditure accurately within programme budget trackers 
• Supporting end-of-month reconciliation and reporting checks 

Materials & Resource Management 

Supporting the Senior Programme Manager in: 

• Managing stock levels for printed materials and patient resources 
• Coordinating ordering and reprinting of materials 
• Monitoring and maintaining inventory 
• Responding to general materials queries 

Administrative Coordination 

• Maintaining and updating the hospital adoption tracker
• Supporting shared inbox queries where required 
• Providing administrative support across the Patient Projects team 

Event & Conference Support 

Supporting the Senior Programme Manager and Health Equity Manager with PCR’s presence at conferences, meetings, and events and organisation of patient workshops and focus groups.

Responsibilities may include: 

• Coordinating logistics for event materials and shipments 
• Researching and booking suitable venues for workshops and arranging refreshments.
• Arranging online focus groups – liaising with patients and sending out pre-group materials.
• Processing patient expenses following focus groups and workshops. 
• Booking courier collections and managing delivery returns 
• Researching and booking suitable accommodation near conference venues 
• Supporting preparation of materials for events and exhibitions 

Providing on-site support when required, including: 

• Setting up conference stands 
• Managing printed materials and stock 
• Supporting delegate sign-ups 
• Directing queries to appropriate team members 
• Taking minutes at workshops and focus groups. 

Person Specification 

We are looking for someone who is: 

• Highly organised with strong administrative skills
• Comfortable managing multiple priorities
• Confident communicating with patients in a professional and empathetic manner 
• Digitally confident and comfortable managing web platforms and analytics tools 
• Detail-oriented with strong record keeping and data management skills 
• Proactive and able to work independently within a hybrid team environment 

Desirable experience includes: 

• Experience working in healthcare, research, or charity sectors 
• Familiarity with CRM systems, website CMS platform Drupal, and online analytics tools such as Google Analytics and Hotjar 
• Experience handling customer or patient enquiries 

For more information about the role, please contact our Head of Health Information, Sara Nelson for an informal chat. You can find contact details in the full job description attached. 

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

About Sophie Hayes Foundation

Sophie Hayes Foundation is a small but mighty charity supporting women survivors of modern slavery and human trafficking as they rebuild their independent lives, free from re exploitation for the long-term.

We provide an employability programme which enables survivors to rediscover their skills, build their confidence and sense of purpose, develop workplace skills, and open up opportunities for work placements or volunteering. We also offer a conversational English course, a digital skills programme, and run a survivor network CREW (Creative Resilient Empowered Women).

We do all we can to meet survivors where they are in a complex system, flexing and adapting to need as it arises. We also do not accept a system which fails survivors, leaving them at risk of re-exploitation, and engage in policy and advocacy campaigns based on our lived and learnt experience.

In the words of our participants, “The Programme changed my life’s trajectory. We explored our purpose and discussed the idea of work and career as a central part. Sophie Hayes Foundation should not underestimate how much it plays a big role in people's lives.”

About the Role

We can’t do any of this work without brilliant and concerted fundraising efforts. SHF is independent and relies on funds from grant-making bodies, individuals, and businesses in our supporter community.

This role will be at the forefront of the realisation of SHF’s bold strategic ambitions. You will work alongside our small and dynamic executive team to unlock growth, develop new approaches and communicate our impact.

You will build a lead small, effective and positive fundraising and communications team.

You will develop deep and meaningful relationships with the individuals and organisations while support SHF’s work – and new supporters we have not met yet.

You will be hands on, getting stuck into grant applications, prospecting, communicating, and developing new engagement programmes.

We know small charity fundraising is no mean feat – you will get all the support and engagement you need from the SHF team and Board to do you very best work, in a hugely meaningful context.

You will have the opportunity to get involved in any and all parts of the organisation’s work, including policy advocacy, lived and learnt experience co-design, research and service delivery.

If you are an energetic, positive, collaborative and experienced fundraiser, we can’t wait to hear from you! You can find out more about the mission and values of Sophie Hayes Foundation our website: 

Objectives

FUNDRAISING

• Leadership of successful portfolio of grant funding, including stewardship of existing funders, and growth to new ones through high quality applications and proactive identification of opportunities.
• Development and implementation of income generation and diversification strategies, most particularly through major donors programme and corporate partnerships.
• Working alongside Executive team to develop programmes enabling new sources of funding to be opened up.
• Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys.
• Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice.
• Funding to be opened up
• Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys.
• Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice.

COMMUNICATIONS

• Developing the charity’s existing communications efforts into a coordinated, coherent, and impactful strategy, across all communications channels and traditional and social media.
• Developing and implement opportunities to raise the charity’s profile and engagement.
• Working alongside team members to develop and publicise the charity’s policy and advocacy activities, creating and leading innovative communications campaigns.
• Overseeing the production of all branded materials.
• Overseeing the charity’s duty of care to participants who share their stories, ensuring we approach this with due care and sensitivity, working with the Designated Safeguarding Lead.

MANAGEMENT 

• Managing and monitoring all parts of income generation and communications, especially high-quality impact reporting.
• Managing fundraising budget – setting budgets, reporting against them, managing funds, reporting to Board risk & finance committee on fundraising.
• Building a highly effective small team of 2-3 people – outcome-focused and empathetic line management of team members.
• Contributing as key member of Senior Executive Team to organisational strategy and decision-making.
• Acting as a senior leader and figurehead within the charity for all parts of development and fundraising.
• Working closely alongside the Board to unlock potential for income generation and communications.
• Undertaking any other duties as directed by the CEO which may be required. Experience & Skills
• Significant success and experience of impactful charitable fundraising from a diverse range of income streams, especially grants, major donors, and corporates. Or comparable experience of business development in another sector.
• Experience of communications campaigns, PR and marketing.
• Convincing and engaging written and verbal communication skills.
• Ability to build excellent collaborative working relationships across a wide range of people; colleagues, external partners and funders.
• Highly organised. Ability to prioritise workloads, project manage and deliver to deadlines, often with competing priorities.
• A knowledge of the Modern Slavery sector & trauma-informed practices is desired but not essential, but a commitment to the vision, purpose, and values of Sophie Hayes Foundation is important.
• Effective line management skills and ability to deliver alongside and through small team.
• Positive, creative, entrepreneurial, and solutions-focused.
• Proactive, dynamic, able to work effectively independently. 

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Interim Internal Communications Officer role. This position plays a vital part in ensuring staff feel informed, engaged, and connected through engaging content and dynamic channels, supporting the organisation’s strategic goals during a crucial transitional period.

Key Responsibilities:

• Collaborate with senior team members to develop and implement internal communications strategies that foster engagement and clarity.
• Craft compelling, accessible content for a variety of channels including intranet, newsletters, emails, posters, digital screens, and online communities.
• Interview colleagues and shape initial inputs into polished stories and updates, ensuring clarity and impact.
• Create basic multimedia assets, including graphics and short videos, to enhance internal messages.
• Manage regular content cycles such as weekly intranet news or newsletters, maintaining high standards and deadlines.
• Lead the production of email updates for colleagues and line managers, ensuring timely delivery and relevance.
• Support the organisation and promotion of internal events, including webinars, town halls, and conferences, from invitation creation to post-event follow-up.
• Maintain and update intranet pages, offering guidance to other teams on content management.
• Monitor and evaluate internal communication effectiveness through data analysis, recommending improvements.
• Act as an initial point of contact for internal communications queries, advising colleagues on content sharing best practices.
• Assist with media monitoring and active participation in team meetings, workshops, and planning sessions.
• Support the preparation of progress updates for trustees, volunteers, and donors by repurposing content and tracking distribution timelines.

Person Specification:

• Proven experience creating and distributing internal communications via digital and face-to-face channels.
• Experience supporting or delivering organisational events, both online and in person.
• Ability to produce engaging stories by interviewing colleagues and shaping content effectively.
• Familiarity with digital tools such as Microsoft SharePoint, Teams, Canva, and basic video editing software.
• Strong writing, editing, and storytelling skills, with an eye for detail.
• Excellent verbal communication and interpersonal skills, capable of building relationships across diverse teams.
• Organised, adaptable, and able to manage multiple deadlines with a collaborative approach.

What’s on Offer:

• Pay: £126.48 per day + £22.35 daily holiday
• Location: Hybrid – 2 days per week in Central London Office
• Contract: 4 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: Faith and Communities Engagement Officer (Westminster) 

Hours: 35 per week (full time) 

Location: Home working with regular travel across Westminster to faith and community venues in the borough 

Contract: Fixed term (until September 2027) 

Salary: £40,535 per annum 

About us 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About you 

We are looking for someone with a depth of knowledge and experience of the faith and community homelessness sector (existing connections within Westminster would be a benefit). The successful applicant will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote and develop the existing work of the homelessness sector in Westminster.
 
About the role 

The Faith and Communities Engagement Officer role is designed to enhance and strengthen the infrastructure of homelessness services across Westminster by mobilising and supporting faith and community-based initiatives and groups. The intention is to facilitate effective partnerships with statutory and voluntary sector services and promote sustainable, community-led responses to homelessness and rough sleeping. 

Key responsibilities will include engagement and partnership development, capacity building and support, infrastructure and sustainability and advocacy. The role will play a vital part in bridging gaps between grassroots faith and community initiatives and formal homelessness systems, ensuring coordinated and compassionate support for those experiencing homelessness and rough sleeping. 

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme.  

Introduction

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are looking for an experienced, values-driven and thoughtful Communications Manager to help shape and strengthen the3million’s public voice. The role focuses on sharing our work as widely and effectively as possible, through social media, supporter communications and news media. You will act as a spokesperson for the3million, write and develop communications materials, and help grow our supporters and donors base through lived-experience focused communications.

The ideal candidate is a passionate communicator, motivated by social justice and passionate about amplifying the voices of EU citizens and other migrant communities. You are as comfortable shaping strategy as you are delivering high-quality content, and you are committed to challenging injustice and influencing decision-makers.

Key responsibilities

1. Communications strategy & leadership 

• Lead the development, delivery and evaluation of the communications strategy of the3million, working closely with the3million’s CEO, Head of Policy and Advocacy and Organising team to deliver timely strategic communications support
• Growing and safeguarding the3million’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences
• Develop new initiatives to expand and improve the reach and engagement of the3million’s communications
• Regularly reviewing the effectiveness of campaigns and responding to opportunities that arise
• Use analytics tools to evaluate performance and inform strategic decisions
• Support the3million’s sustainability through effective fundraising messages and campaigns
• Maintain positive and productive relationships with partner organisations, working on shared campaigns and promoting strategic collaborations, opportunities for engagement and projects

2. Content and digital communications 

• Build the3million’s public messages, using the most effective frames to communicate complex issues clearly to targeted audiences, with lived experience underpinning these messages
• Take overall responsibility for developing the3million’s website content, creating written and visual content
• Oversee and manage the3million’s online presence, engaging with relevant online platforms
• Produce regular newsletters, with clear and effective calls to action 
• Develop effective fundraising content to disseminate to supporters 
• Manage the3million’s social media channels, leading on creating engaging social media content (written and visual), developing and expanding the3million’s social media presence using relevant up to date digital tools 
• Support EU citizens in having their stories heard, sourcing and writing compelling stories, ensuring safeguarding and consent policies are followed

3. Media relations 

• Monitor media outlets for issues related to our campaigns, respond to developments in an appropriate and timely fashion
• Write and disseminate press releases, opinion pieces and articles
• Manage press enquiries, liaising with journalists and other media contacts
• Proactively pitch, develop and maintain relationships with relevant media stakeholders, developing our contacts list
• Support people with lived experience in working with journalists to have their stories heard
• Develop key messaging and briefings for staff and spokespeople to ensure consistency across communications, as needed
• Lead on crisis communications and rapid response messaging in reaction to political or media developments 

4. Campaign communications & messaging 

• Work closely with the policy and advocacy team to translate complex issues into compelling narratives 
• Work with the Community Organising team to ensure lived-experience led storytelling is embedded in the community organising strategy
• Support with the development of published materials (in print and online) such as leaflets and reports. Lead on the visual design of published materials
• Support people with lived experience (including community leaders) to be effective spokespeople for the3million, delivering relevant communications training and support their leadership development (working closely with the Organising team)

5. General: 

• Maintain relationships with relevant funders of the3million’s communications activities, providing regular reports and updates 
• Represent the views of the3million at events, conferences and in the media
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO

Person specifications

Knowledge and experience: 

• Demonstrable experience (minimum 2 years) in managing communications for a charity or an NGO in the UK
• Strong understanding of the UK media landscape, including experience securing media coverage and managing press relationships 
• Experience managing digital communications channels (website, email, social media) and growing engagement 
• Experience supporting or working alongside people with lived experience in communications, storytelling or campaigns 
• Experience using data and analytics to evaluate communications performance and inform strategy

Skills:

• Excellent writing, editing and storytelling skills, with the ability to adapt tone for different audiences and channels 
• Ability to identify and quickly respond to external opportunities and risks, including fast-moving political or media developments 
• Strong media relation skills, including pitching stories and handling press enquiries 
• Digital communications skills, including social media management, email campaigns (eg using Mailchimp or Action Network) and website content management 
• Strong organisational skills, with the ability to manage multiple priorities and deadlines
• Ability to develop clear, compelling messaging and narratives grounded in lived experience
• Confidence in supporting and briefing spokespeople, including people with lived experience
• Good design and visual content skills (including using Canva for content production)

Personal attributes:

• Passionate about EU citizens’ rights and committed to supporting and advancing the rights of all migrants, irrespective of nationality, immigration status, or other matters
• Strong understanding of power, inequity and intersectionality
• Ability to work independently, managing competing priorities and thrive in a fast-paced environment
• A positive, proactive and solutions-oriented attitude, able to take initiative
• Willingness to occasionally travel across the UK

Desirable: 

• Experience with campaigning or political communications 
• Knowledge and experience in fundraising communications (donor messaging, appeals)
• Knowledge of migrants rights or the EU Settlement Scheme
• Experience delivering media or communications training 

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

About applying 

Apply by submitting an up to date CV and cover letter through CharityJobs, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.

Working conditions 

Position: Full time 
Duration: one year contract, with possibility of extension, subject to funding 
Salary: £35,000
Location: Remote, UK. Home working. Occasional travel required - within the UK (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO

Closing date: 21st April 2026. Please note we are reviewing applications on an ongoing basis and this vacancy may be closed early if we find a suitable candidate.

Senior Business Support Officer

Finance & Operations | Remote (UK-based)

Salary: £40,000 per annum

Hours: Full-time (35 hours per week)

Location: Home-based with occasional paid travel to London

Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources; to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.  

As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and proactive Senior Business Support Officer to play a key role in supporting our operations.

About the Role

This is a pivotal position at the heart of the organisation. You will provide high-quality operational, governance, and administrative support, ensuring we run efficiently, compliantly, and in line with best practice. You’ll work closely with senior leadership, the CEO, and the Board of Trustees, acting as a central point of coordination across teams.

Key Responsibilities

• Governance Support
• Orgnisational planning and policies
• HR support
• IT support

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Tuesday 14th April 2026 at 11:00

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

Thank you for your interest in Population Matters.

#Senior Business Support Officer #Business Support #Governance #Senior Governance Officer

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

As a Project Communications Officer, you will play a key role in delivering clear, engaging and consistent internal communications that help frontline teams understand and adopt change across the Frontline Improvement Programme. The role involves developing tailored communication plans, crafting compelling messages for diverse audiences, and managing core channels such as newsletters, presentations and social platforms. A central focus is building strong relationships with stakeholders, supporting the Improvement Champion community, and showcasing project progress through impactful, human‑centred storytelling.

We are seeking someone to join the team on a 12‑month fixed‑term contract, working across our Pet Hospitals. We are looking for someone to join the team in this role and produce timely, high‑quality communication outputs, generating positive engagement from colleagues. The position also requires thoughtful planning, awareness of risks and the ability to use data and insight to measure communication impact, ensuring every message supports smooth change adoption across our Pet Hospitals.

This role is ideal for someone who has successfully delivered change communication plans and understands how to craft messages that help teams embrace new ways of working. You will bring experience using key communication platforms and navigating the complexities of a multi‑site organisation. Knowledge of programme and change management is essential, as we need someone who is agile, confident and comfortable working in changing environments while collaborating with stakeholders across the organisation.

This is a home‑based role with UK‑wide travel when required, primarily across the East and West Midlands. You will be expected to visit sites and attend team meetings at our Telford Head Office and Pet Hospitals across the UK.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

The Youth Endowment Fund

Head of Digital Communications

Reports to: Director of External Affairs and Youth Understanding

Salary: £67,800

Location:  Central London or Hybrid*(see below)

Contract: 2-year fixed term contract

Closing date for applications: 12pm, Tuesday 7th April 2026

Interview dates: Week commencing 20th April 2026

About the Youth Endowment Fund (YEF)

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. 

But it doesn’t have to be this way. 

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.

Communications at YEF

The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we’re smart about using digital tools to reach a growing, diverse audience across society.

We need professionals working across our sectors — youth-workers, police officers, social workers, policymakers, headteachers, and more — to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity.

We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence.

We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling.

As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors — education, youth justice, youth sector, children’s services, policing, health — and mobilising a movement to keep children and young people safe.

Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content — from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention  — and trust what we have to say.

You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act.

Key Responsibilities

• The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast.
   
• You will further develop YEF’s existing digital marketing strategy into a national campaign across 2026-2029 for mobilising the evidence to prevent violence affecting children and young people.
   
• You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer – to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content.
   
• You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF’s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector.
   
• To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement — views, likes, comments and shares — online.
   
• To help secure and convert high-profile digital communications opportunities for the team in representing YEF’s work, including podcast and video placements.
   
• To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement.

About You

You are this sort of person:

• You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
   
• You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
   
• You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation’s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate.
   
• You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
   
• You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen.
   
• You pay attention to what is happening in the world. You’re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society.
   
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.

You have:

• A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world.
   
• Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change.
   
• Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business.
   
• Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems.
   
• You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in.
   
• A track record of producing video – such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X.

You may have the following, but they are not necessary:

• A qualification in digital marketing.
• Past experience of using Salesforce for marketing campaigns.
• Experience of working in or close to one or more of our priority sectors: education, youth justice, youth sector, children’s services, policing and health.
• Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation

While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.

It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

This position will require a DBS check to be performed, but a record is not a block to performing this role.

Hybrid Working Details 

The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm, Tuesday 7th April 2026.

Application Questions  

• Why are you drawn to work at the Youth Endowment Fund and why do you care about our mission? (400 words max)
• Tell us about your experience of leading a digital communications team? (400 words max)
• Tell us about your experience of creating and implementing a digital strategy within an organisation to engage a large audience. Please be clear about how you measured your success? (400 words max)

Interview Process

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing 20th April 2026

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.