Engagement volunteer volunteer jobs in Limavady, causeway coast and glens

£42,479 - £49,976 (dependent on experience)

Hybrid (Poole) or Home Based

Ref: 20668

About us

At the RNLI, our mission is simple but powerful: to save lives at sea. Every role plays its part in making that happen — including this one. If you’re passionate about creating meaningful partnerships and using digital channels for good, this could be your next step.

About the role

As our Influencer Manager, you’ll lead the way in helping us reach new audiences through trusted, authentic voices. You’ll work with teams across the RNLI to deliver campaigns that inspire support, encourage safe behaviour around the coast and inland waters, and shine a light on the work of our crews and lifeguards.

From spotting the right influencers for a campaign, to shaping creative briefs, managing relationships, and protecting our reputation — you’ll play a key role in making sure our messages are clear, engaging, and aligned with our values.

What you’ll be doing

• Delivering our influencer strategy and finding new opportunities to share the RNLI’s story.
• Building strong, authentic relationships with influencers and content creators who align with our purpose.
• Creating clear briefs with compelling messages and ensuring that content reflects both the RNLI brand and each creator’s individual voice.
• Managing contracts, budgets, usage rights and deliverables to ensure value for money.
• Keeping a close eye on risks and working with colleagues to manage any issues quickly and responsibly.
• Acting as a subject matter expert on compliance, safeguarding and regulatory standards.
• Coaching and supporting teams across the RNLI to help build confidence in influencer activity.
• Setting clear KPIs, analysing campaign results and reporting on the difference your work makes.
• Contributing to the out‑of‑hours social media rota and supporting wider digital activity when needed.

About you

You’ll thrive in this role if you’re someone who:

• Understands how to create meaningful partnerships with influencers.
• Is confident negotiating and managing relationships with agencies and talent.
• Can balance creativity with responsibility, safeguarding and brand protection.
• Uses insight and data to inform decisions and demonstrate impact.
• Works well with others and can bring people along with new ideas.
• Believes in the power of digital communication to keep people safe around the water.

Why join us?

You’ll be part of a charity with a clear purpose and a proud heritage. You’ll work alongside dedicated colleagues and volunteers, all committed to making a lifesaving difference.

In return, we offer:

• A supportive and inclusive working culture.
• Opportunities for learning and development.
• The chance to use your digital expertise to genuinely save lives.

For more information and to apply, please visit our jobs page.

Closing date: 5 April 2026.

Interview date: w/c 20 April 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

About Us

The Association of Teachers of Singing (AOTOS) is the UKs leading organisation for singing teachers. A CIO dedicated to promoting excellence in singing teaching, we support our members through continued professional development, networking, training, and advocacy and aim to strengthen engagement, visibility, and growth within our sector.

We are seeking an experienced freelance Communications and Marketing Officer to lead and deliver our communications and marketing activity on a flexible, part-time basis.

 

Role Purpose

The Communications and Marketing Officer will manage the organisation’s communications channels and marketing activity, ensuring consistent, high-quality content that engages existing and potential new members, promotes activities, and enhances the organisation’s profile. This is a hands-on role requiring strong writing skills, digital marketing experience and coordination of print production and is supported by the organisation’s administrative assistant.

Key Responsibilities

• Social Media & Digital Marketing

  • Plan, create, and schedule engaging content across social media platforms.

  • Develop and manage a content calendar aligned with organisational priorities.

  • Design and deliver paid social media advertising campaigns to promote membership, events, and key initiatives.

  • Monitor performance metrics (engagement, reach, conversions) and optimise campaigns accordingly.

  • Maintain brand consistency across all digital channels.

• Advertising (Digital & Print)

  • Plan and coordinate advertising campaigns across social media and relevant print publications.

  • Liaise with external publications and media partners to book and supply advertising content.

  • Create advertising copy and visuals.

  • Track effectiveness of advertising activity where possible.

• Newsletters & Member Communications

  • Coordinate creation and distribution of regular member newsletters, compiling content created by the volunteer editorial team and ensuring layouts are engaging and in line with brand guidelines

  • Ensure all events are advertised effectively to members via email, alongside social media campaigns

  • Manage email marketing platform and mailing lists (ensuring GDPR compliance).

  • Monitor open rates and engagement, making recommendations for improvement.

• Annual Printed Magazine & Online Peer Review Publication

  • Coordinate the production of the organisation’s annual printed magazine including compiling content created by the volunteer editorial team, developing layouts and liaising with printers to sign-off of proofs and timely delivery to members

  • Coordinate the production of the Voices of AOTOS online peer review publication (currently in development) including compiling content created by the volunteer editorial team, developing layouts and publishing online

  • Coordination of advertising content within publications, with support from the Operations Manager

  • Liaise with contributors, advertisers, and printers to ensure timelines are met.

• Website Content

  • Maintain and update website content via CMS (wordpress).

  • Draft news articles, announcements, and promotional copy as required.

  • Population of member resources and other materials provided by the volunteer editorial team

  • Ensure consistency of tone, messaging, and visual identity across all communications.

• Budgeting and Reporting

  • Develop an annual budget proposal for marketing and communications activities for board approval and monitor activities against approved budgets.

  • Provide regular updates to the board/leadership on communications activity and performance.

Person Specification

Essential

• Demonstrable experience in communications and marketing, ideally in a membership or not-for-profit setting.

• Excellent writing, editing, and proofreading skills.

• Experience managing social media channels and paid advertising campaigns.

• Basic design skills (e.g., Canva or Adobe).

• Experience of budget development and management.

• Strong organisational skills and ability to manage production timelines.

• Ability to work independently and manage priorities within limited hours.

• Understanding of data protection and GDPR

Desirable

• Understanding of the arts education landscape and supporter of the sector.

• Experience working with designers and printers.

• Experience with CRM or email marketing systems.

What We Offer

• Flexible, remote working arrangements

• Opportunity to contribute to a well-respected organisation in the music education sector

• Supportive and collaborative volunteer-led team

• Meaningful role in a mission-driven organisation

Applications will be reviewed on a rolling basis.

The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.

This role covers postcodes KT, GU, SO, PO, BH.

Applicants must live in the region or a short commutable distance to cover the region. 

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are looking for a Regional Development Officer for South Coast, London. In this role, covering postcodes KT, GU, SO, PO, BH, you will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children.

By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.

Working closely with the London and South East Lead, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.​

Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.

Key responsibilities include

• Work with the London and South East Lead to design and deliver a clear, insight‑driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities.​

• Use data, local insight, and regional understanding to focus your time where growth potential is strongest.​​

• Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.

• To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach.​

• Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary’s Meals’ mission and values.​

• Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement.

• Represent Mary’s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks.​

• Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility.​

• Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising.​

• Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully.​

• Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision.​

• Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape.

• Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region.

• Proactively translate and tailor national messages and campaigns for regional audiences using templates, supporter stories, and local successes.​

• Spot and share regional stories, images, results, and moments of advocacy to enhance national storytelling.​

• Strengthen local visibility by cultivating community connectors and being confident in supporting and delivering appropriate local media engagement in coordination with Comms colleagues.

To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow instructions on the Charity Job website.

Applicants must hold full right to work in the UK and be based in or within short commutable distance of the region covered in the role. ​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for application is Thursday, 2 April at 5pm.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.​ 

Please note: If you have any special requirements or adjustments before an interview, please let us know. 

Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)

Service: Retail

Salary: £32,365 plus £480 home working allowance, per annum

Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.

Main Responsibilities:

• Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
• Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
• Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
• Develop and execute an annual business plan for the region and the individual Community Shops.
• Assist with the preparation of budget forecasts and monthly reporting.
• Monitor retail budgets, track expenditures and flag variances.
• Ensure compliance with health and safety, financial control, and all operational policies and procedures.
• Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
• Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
• Maintain staff and volunteer records – particularly around absence tracking and training logs.
• Work with and support Shop Teams to achieve financial targets.
• Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
• Support the Shop Teams in embedding the shops in their local communities.
• Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
• Serve as a liaison between Shop Teams and the wider charity.
• Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
• Promote a positive image for Family Action among your team.
• Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
• Maintain P&L accountability for the region, controlling costs and monitoring budgets.
• Contribute to the development of the national Retail Strategy.
• Support on new site acquisitions, refits, and disposals in the region as required.
• Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
• Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
• Promote and embed Family Action’s Equality & Diversity principles in all work.
• Adherence to Family Action’s Safeguarding policies and processes. 
• Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.

Main Requirements (for details check the job description and person specification):

• Experience in managing multiple retail locations and teams
• Experience in charity retail or community-based initiatives
• Experience in P&L management
• Proven ability to deliver against financial targets and control costs
• Strong leadership and people development skills
• Excellent communication and stakeholder engagement skills
• Ability to work cross-functionally with other charity functions
• Proficient in Microsoft Office and retail management systems
• Full UK driving license and willing to travel
• Excellent commercial awareness and financial acumen
• High levels of organisational skills and attention to detail
• Competence in using EPOS systems
• Ability to work under pressure
• Strong problem-solving and decision-making abilities

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: 13th April 2026 at 23:59pm

Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are looking for a Campaigns Assistant (New Parent Leave Cover), to support the Campaigns and Movement Building team in delivering campaigns to stop new oil and gas fields and accelerate a fair phase-out of oil and gas in the UK. The Campaigns Assistant will play a key role in ensuring campaign infrastructure runs smoothly and that mobilisation activities, stakeholder communications, and campaign logistics are effectively coordinated.

Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.

Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).

Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.

Benefits of working at Action for Global Health (hosted by STOPAIDS)

We offer a number of benefits, including:

• We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
• We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
• A group stakeholder pension scheme with 6% employer contributions
• An individual learning and development budget allocated to staff members each year
• 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
• Enhanced maternity and paternity pay for employees with 1 year's service or more

Closing date: 6th April 2026

Please note that should sufficient applications be received we reserve the right to close this advert early.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Events Fundraiser role. This position offers a unique opportunity to contribute to impactful charity work by delivering engaging fundraising events that inspire supporters, maximise income, and foster lasting relationships.

Key Responsibilities:

• Develop and implement operational and marketing plans for allocated events to ensure timely delivery within budget and meet income targets.
• Monitor financial performance, KPIs, and supporter engagement, adjusting strategies as needed to maximise success.
• Manage a diverse portfolio of high-value supporters and volunteers, providing personalised stewardship and recognition to enhance retention and long-term commitment.
• Lead supporter journeys, optimise communication strategies, and develop tailored fundraising materials to facilitate growth across events.
• Cultivate relationships with supporters, stakeholders, and external partners to unlock new fundraising opportunities and increase event participation.
• Oversee the recruitment, training, and management of event volunteers, ensuring efficient support for event activities.
• Collaborate with internal teams to evaluate processes, improve supporter experiences, and ensure compliance with legal, data protection, and organisational policies.
• Contribute to department initiatives, including sourcing corporate participation and developing new fundraising concepts to broaden income streams.

Person Specification:

• Demonstrated experience in event or supporter-led fundraising, with a track record of growing income and engagement.
• Excellent supporter care skills, with the ability to build rapport and deliver a high-quality service to a diverse supporter base.
• Strong organisational and project management skills, capable of managing multiple priorities in a fast-paced environment.
• Proficiency in ICT tools such as Word, Excel, Outlook, and databases, with a good understanding of data management and analysis.
• Effective verbal and written communication skills, adaptable to various audiences and stakeholders.
• Knowledge of fundraising regulations, data protection, and equalities policy, ensuring activities comply with best practices and legal standards.
• Creative thinking and problem-solving abilities, with a solutions-focused approach to achieving objectives.

What’s on Offer:

• Salary: Circa £29,500
• Location: Remote – Occasional regional travel
• Contract: 12-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This role is remote however we require someone to be based in or a short commutable distance to cover the region.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are looking for an enthusiastic Regional Development Officer for North East Scotland. A recent reshaping of our Regional teams means this role will sit under our newly appointed Head of Scotland and be part of an exciting new chapter in Mary's Meal UK's fundraising vision.

You will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.​

Working closely with the Head of Scotland, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.​

Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.

Key responsibilities include

• Work with the Head of Scotland to design and deliver a clear, insight‑driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities.​

• Use data, local insight, and (Region-specific) understanding to focus your time where growth potential is strongest.​

• Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.

• To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach​

• Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary’s Meals’ mission and values.​​

• Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement.

• Represent Mary’s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks.​

• Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility.​​

• Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising.​

• Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully.​​

• Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision.​​

• Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape.

• Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region.

To apply for the role of Regional Development Officer (0.6 FTE) based at Mary’s Meals UK, please follow instructions on the Charity Job website.

Applicants must hold full right to work in the UK and be based in the North East of Scotland.​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 15 April 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Interviews will commence week of 30 March. If you have any special requirements or adjustments before an interview, please let us know. 

Evolve Counselling is a long‑established Cambridgeshire charity providing professional, affordable mental‑health support to individuals, organisations and communities. Each year, Evolve delivers thousands of counselling sessions through a team of trained, accredited counsellors working across the East of England region.

Our mission is to deliver counselling services to adults at the lowest possible cost, wherever possible seeking to subsidise sessions for those on low incomes. We do this through a mixed model of commissioned services, private counselling, and grant‑supported provision. By working to grow and foster a membership body of professional counsellors, Evolve strives to improve access to quality counselling and psychotherapy for all, and to create a positive working environment for those in the profession.

The CEO role provides strategic and operational leadership to drive Evolve’s growth, sustainability and impact. The position delivers effective organisational management, high‑quality service delivery, robust governance, regulatory compliance, and a positive staff culture.  Working in conjunction with the board, this is an exciting opportunity to shape the organisation’s future, ensuring that Evolve remains a trusted, quality and sustainable source of mental health support for years to come. 

Following several years of successful internal stabilisation—strengthening governance, staffing, and operational systems—the charity is ready to enter a critical period of transformation and growth. Our current CEO plans to retire in September 2026, having laid strong foundations for what must come next.

Our new CEO will lead Evolve into this next phase—strengthening partnerships, expanding referral pathways, stabilising revenue streams, and championing accessible counselling across our communities.

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

Reporting to: Head of Major Giving   

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.

Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work    

Contract Length: Permanent    

Salary: £43,500 

BACKGROUND    

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. 

Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.

We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. 

In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.  

The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission. 

JOB PURPOSE   

The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.  

Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.  

This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.  

KEY RESPONSIBILITIES:    

Leadership and team collaboration  

• Act as the senior lead and subject matter expert for HNWI relationships across the organisation.  

• Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.   

• Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.  

• Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.   

• Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.    

• Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.  

• Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.  

• Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required. 

Income generation, donor stewardship and prospect development   

• With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .   

• In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.  

• Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.  

• Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.  

• Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.  

• Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.  

• Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support  

• Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.  

• Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.  

• Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.

• Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.

Financial Processes, Reporting, and Due Diligence  

• Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.   

• Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.  

• Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.  

• Work with finance and performance and relevant business leads to manage programme budgets and restrictions.  

• As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.    

General   

• Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.  

• Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.  

• Contribute to team meetings, sharing best practice and supporting team members where necessary  

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do  

• Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach  

• Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff  

• Adhere to all Magic Breakfast policies and procedures  

• Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)  

• Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel  

• Undertake any other duties commensurate with the role  

PERSON SPECIFICATION   

Knowledge and Experience    

• Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.  

• Experience of working with high level volunteers and/or committees to deliver major fundraising targets.   

• Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.   

• Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.  

• Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.  

• Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.  

• A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.  

• Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.  

Skills and Abilities    

• Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.  

• High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.  

• Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.  

• Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.  

• Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.  

• Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.  

• Strong attention to detail and commitment to high-quality outputs.  

• A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.  

• Skilled in identifying, escalating, and managing risk effectively.  

• Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.  

• Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.   

• Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.  

• Understanding of Health and Safety and other regulations as they apply to events.  

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com

Shortlisting - w/c 6th April

Interview 1 - 20th and 22nd April

Interview 2 - 27th April

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

CEO

• Salary for FTE: £62,000 - £75,000 dependant on experience
• 38 hours a week over 5 days (flexibility for right candidate)
• Home-based with travel for events and meetings

Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.

This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.

Closing date for applications: Midnight on 22nd April 2026

Interviews with Trustees:  April / May 2026

Responsible To:  Conservation Manager Wales
Location:  Home based, with frequent travel around the project site in the Alun Valley, Vale of Glamorgan, S Wales.
Salary:  £28,148 - £32,519 plus 8% employer pension contribution
Hours: Full time, 37 Hours Per Week (1 FTE)
Contract:  Fixed term contract ending 31st August 2027
 
Natur am Byth! is Wales' flagship species recovery programme. Funded by the National Lottery Heritage Fund (NLHF), Natural Resources Wales, Welsh Government, Welsh Government’s Landfill Disposals Tax Communities Scheme, Arts Council Wales and Esmee Fairbairn, Natur am Byth unites nine environmental charities to deliver the country’s largest natural heritage and outreach programme to save species from extinction and reconnect people to nature.

The High Brown Fritillary is the UK’s most threatened butterfly species, with a single colony remaining in Wales, where it is restricted to Old Castle Down and Cwm Alun in the Vale of Glamorgan. As such, the species is highly vulnerable to extinction and is a priority for targeted action through Natur am Byth! as one of a small number of single species focal projects. This post focuses on delivering surveys, monitoring and habitat improvements for High Brown Fritillary in the Alun Valley alongside wider species actions contributing to Natur am Byth! in South Wales. 
 
Job Purpose 

•  Deliver agreed conservation outcomes for the High Brown Fritillary single species project within Natur am Byth! in the Vale of Glamorgan. Lead on the delivery of survey and monitoring work, habitat management, volunteer coordination and liaison with graziers, landowners, farmers, partners and contractors to achieve the necessary habitat management outcomes. 
• Work closely alongside the High Brown Fritillary Project Officer focused on the community engagement outcomes of Natur am Byth!, which complement the conservation outcomes. With volunteering and community engagement a critical part of delivering species recovery and ensuring its legacy, close communication and collaboration is essential to deliver this role effectively. 
•  Deliver targeted habitat management activities and conservation advice, survey and monitoring for wider species outcomes within South Wales. 

 
Main Responsibilities

• Lead conservation action targeting High Brown Fritillary within the Alun Valley through liaison with internal and external partners and stakeholders (including private landowners, commoners, land managers, and NRW). 
• Coordinate and manage site-wide habitat monitoring and assessment for High Brown Fritillary to ensure management activities are delivering successfully. 
• Deliver site advisory visits providing specific ecological advice on habitat management for butterflies and moths to benefit threatened species as part of wider site management objectives.
• Manage targeted habitat improvements for High Brown Fritillary and Adder in the Alun Valley through supervision of habitat management contracts and coordination and delivery of volunteer work parties. 
• Organise and deliver a series of conservation workshops to share and promote good practice in grazing and habitat management techniques for threatened species. 
• Lead and collate GIS mapping of species, habitat and project activities to support project reporting, activity planning and ongoing monitoring. 
• Maintain good working relationships with key landowners & commoners,  securing all relevant permissions to undertake appropriate land management where required and engage them in Natur am Byth! events and outcomes.
• Review Natur am Byth! project objectives and schedule and revise actions to maximise impact for species and key stakeholders for an effective project legacy. 
• Manage the conservation elements of the project budget alongside your line manager, and maintain administrative systems to ensure effective delivery and evaluation of the project.
• Ensure effective health and safety procedures are in place for all participants, including staff, public, volunteers, project partners and other BC staff. 
• Promote and publicise the work of the project through events, presentations, print and social media. 
• Contribute to conservation delivery for species within Natur am Byth! and Butterfly Conservation’s wider work within South Wales in agreement with your line manager.

 
General

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct
• Actively participate in on-going professional development activities.

 
Candidates must have the right to work and be resident in the UK.

We reserve the right to close the vacancy early before the advertised closing date and time.

Closing date: 7 April 2026, 9am
Interviews will be held on 16 April 2026
 
Teitl Swydd:  Swyddog Cadwraeth Natur am Byth! 
Yn atebol i:  Rheolwr Cadwraeth Cymru
Lleoliad:  Gartref, gan deithio'n aml o amgylch safle'r prosiect yn Nyffryn Alun, Bro Morgannwg, De Cymru.
Cyflog:  £28,148 - £32,519 ynghyd â chyfraniad pensiwn cyflogwr o 8%
Oriau: Llawn amser, 37 awr yr wythnos (1 FTE)
Contract:  Contract tymor penodol yn dod i ben ar 31 Awst 2027
 
Natur am Byth! yw rhaglen flaenllaw Cymru ar gyfer adfer rhywogaethau. Caiff Natur am Byth ei ariannu gan Gronfa Dreftadaeth y Loteri Genedlaethol, Cyfoeth Naturiol Cymru, Llywodraeth Cymru, Cynllun Cymunedau Treth Gwarediadau Tirlenwi Llywodraeth Cymru, Cyngor Celfyddydau Cymru ac Esmee Fairbairn, ac mae’n dod â naw elusen amgylcheddol ynghyd i gyflawni rhaglen treftadaeth naturiol ac allgymorth fwyaf y wlad i achub rhywogaethau rhag difodiant ac ailgysylltu pobl â natur.
 
Y Fritheg Frown yw'r glöyn byw sy’n wynebu’r bygythiad mwyaf yn y DU, gydag un gytref ar ôl yng Nghymru, lle mae wedi'i gyfyngu i Old Castle Down a Chwm Alun ym Mro Morgannwg. O'r herwydd, mae'r rhywogaeth yn agored iawn i ddifodiant ac mae'n flaenoriaeth ar gyfer camau gweithredu wedi'u targedu drwy Natur am Byth! fel un o nifer fach o brosiectau sy'n canolbwyntio ar un rhywogaeth. Mae'r swydd hon yn canolbwyntio ar gyflawni arolygon, monitro a gwella cynefinoedd ar gyfer y Fritheg Frown yn Nyffryn Alun ochr yn ochr â chamau gweithredu ehangach ar gyfer rhywogaethau er mwyn cyfrannu at Natur am Byth! yn Ne Cymru. 
 
Pwrpas y Swydd 

•  Cyflawni canlyniadau cadwraeth y cytunwyd arnynt ar gyfer prosiect rhywogaeth sengl y Fritheg Frown o fewn Natur am Byth! ym Mro Morganwg. Arwain ar gyflawni gwaith arolygu a monitro, rheoli cynefinoedd, cydlynu gwirfoddolwyr a chysylltu â phorwyr, tirfeddianwyr, ffermwyr, partneriaid a chontractwyr i gyflawni'r canlyniadau rheoli cynefinoedd angenrheidiol. 
• Gweithio'n agos ochr yn ochr â Swyddog Prosiect y Fritheg Frown gan ganolbwyntio ar ganlyniadau ymgysylltu cymunedol Natur am Byth!, sy'n ategu'r canlyniadau cadwraeth. Gyda gwirfoddoli ac ymgysylltu cymunedol yn rhan hanfodol o gyflawni adferiad y rhywogaeth a sicrhau gwaddol, mae cyfathrebu a chydweithio agos yn hanfodol i gyflawni'r rôl hon yn effeithiol. 
•  Cyflwyno gweithgareddau rheoli cynefinoedd a chyngor cadwraeth wedi'u targedu, arolygu a monitro ar gyfer canlyniadau rhywogaethau ehangach yn Ne Cymru. 

 
Prif Gyfrifoldebau

• Arwain camau cadwraeth sy'n targedu'r Fritheg Frown yn Nyffryn Alun trwy gysylltu â phartneriaid a rhanddeiliaid mewnol ac allanol (gan gynnwys tirfeddianwyr preifat, cominwyr, rheolwyr tir, a CNC). 
• Cydlynu a rheoli gwaith monitro ac asesu cynefinoedd ar draws safleoedd cyfan ar gyfer y Fritheg Frown i sicrhau bod gweithgareddau rheoli yn cyflawni'n llwyddiannus. 
• Cynnal ymweliadau cynghori ar safleoedd gan roi cyngor ecolegol penodol ar reoli cynefinoedd ar gyfer gloÿnnod byw a gwyfynod er budd rhywogaethau sydd dan fygythiad fel rhan o amcanion rheoli safleoedd ehangach.
• Rheoli gwelliannau wedi'u targedu i gynefin y Fritheg Frown a'r Wiber yn Nyffryn Alun trwy oruchwylio contractau rheoli cynefinoedd a chydlynu a darparu partïon gwaith gwirfoddol. 
• Trefnu a chyflwyno cyfres o weithdai cadwraeth i rannu a hyrwyddo arfer da mewn technegau pori a rheoli cynefinoedd ar gyfer rhywogaethau dan fygythiad. 
• Arwain a choladu gwaith mapio GIS ar gyfer rhywogaethau, cynefinoedd a gweithgareddau’r prosiect i gefnogi gwaith adrodd, cynllunio gweithgareddau a monitro parhaus y prosiect. 
• Cynnal perthnasoedd gwaith da gyda thirfeddianwyr a chominwyr allweddol, gan sicrhau'r caniatâd perthnasol i ymgymryd â gwaith rheoli tir priodol lle bo angen a'u cynnwys yn nigwyddiadau a chanlyniadau Natur am Byth!.
• Adolygu amcanion prosiect Natur am Byth! a threfnu a diwygio camau gweithredu i gael yr effaith orau posibl ar rywogaethau a rhanddeiliaid allweddol er mwyn sicrhau gwaddol effeithiol i'r prosiect. 
• Rheoli’r elfennau cadwraeth sy’n gysylltiedig â chyllideb y prosiect ochr yn ochr â'ch rheolwr llinell, a chynnal systemau gweinyddol i sicrhau bod y prosiect yn cael ei gyflawni a'i werthuso'n effeithiol.
• Sicrhau bod gweithdrefnau iechyd a diogelwch effeithiol ar waith i bob cyfranogwr, gan gynnwys staff, y cyhoedd, gwirfoddolwyr, partneriaid y prosiect ac aelodau staff eraill Gwarchod Gloÿnnod Byw. 
• Hyrwyddo a rhoi cyhoeddusrwydd i waith y prosiect drwy ddigwyddiadau, cyflwyniadau, cyfryngau print a chyfryngau cymdeithasol. 
• Cyfrannu at gyflawni cadwraeth ar gyfer rhywogaethau o fewn gwaith ehangach Natur am Byth! a Gwarchod Gloÿnnod Byw yn Ne Cymru mewn cytundeb â'ch rheolwr llinell.

 
Cyffredinol

• Hyrwyddo gwerthoedd Gwarchod Gloÿnnod Byw (Rhagoriaeth, Angerddol, Ysbrydoledig, Cydweithredol) gan sicrhau eu bod yn cael eu mabwysiadu ym mhob agwedd ar y rôl.
• Ymgymryd ag unrhyw ddyletswyddau rhesymol eraill yn ôl yr angen ac sy’n gymesur â gradd y swydd.
• Ymgymryd â'r holl ddyletswyddau a chyfrifoldebau yn unol â'r rheolau a'r rheoliadau sy'n cwmpasu cyfleoedd cyfartal er mwyn helpu i feithrin gweithlu amrywiol.
• Gweithio yn unol â pholisïau, gweithdrefnau a chodau ymddygiad Gwarchod Gloÿnnod Byw
• Cymryd rhan weithredol mewn gweithgareddau datblygiad proffesiynol parhaus.

 
REF-227 190

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.