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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a joint venture between Citizens Advice Woking (CAW) and i-access, the drug and alcohol community service which offers specialist assessment, support, and treatment to people in Surrey who want help with their drug and/or alcohol use. The role is fixed term to the end of March 2027, but it is hoped that it will continue, subject to funding.
We are looking for a highly motivated person to join our specialist team. It is essential that the applicant has recent experience of advising clients, at Citizens Advice or another comparable organisation.
You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to work with i-access service users, either remotely or in person, the role is to provide information, advice, and casework in all areas of generalist advice, but particularly in the areas of welfare benefits, debt, and housing. Patience and empathy are essential.
The i-access adviser will need to travel to the three i-access locations in Guildford, Redhill, and Chertsey as well as to CAW’s office in Woking. It's likely the role will also entail working remotely from home, which will require a confidential work space and reliable Wi-Fi.
We will require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently under represented in our workforce.
For more information about the role and how to apply, please see the job pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manager - Our Place and Our Voice
Pay: £37,650 - £41,250 per annum, pro rata
Hours: Part-time. 28 hours a week
Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects)
Contract Period: Permanent
Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The Part-Time Manager for Our Place and Our Voice leads AoD’s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond.
The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD’s values of co-production and Disabled leadership are embedded throughout the organisation.
Main Responsibilities
1. Lead, plan and coordinate AoD’s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives.
2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people.
3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively.
4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people.
5. Promote co-production practice across AoD’s services, working with other managers to embed user involvement in service design and review.
6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability.
7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact.
8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive.
9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth.
10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection.
11. Represent AoD positively at external meetings, forums and events, promoting our work and values.
12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice.
General Responsibilities
Work in line with AoD’s aims, values and the Social Model of Disability.
Organisational responsibilities
All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:
In return we offer
Additional Information
Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.
Job Description
Job Title: Strategic Communications and Marketing Planning Manager
Directorate:Communications
Team/Department (if specific):Marketing and Planning
Date Written/ Amended:August2025
Context and Background
Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications and Marketingteam to find ever-more creative ways to promote our work and share how people can get involved in making a difference to children’s lives.
The award-winning NSPCC Communications directorate is known for its talent, expertise and creativity in inspiring and challenging people to act on child abuse. We work collaboratively, both organisationally and across integrated communications disciplines, to deliver shared outcomes and measurable results through all available communications channels.
The Strategic Communications and Marketing Planning Managerforms part of our Brand and Marketing Planning team. The role is central to developing a strategic framework to support prioritisation of our annual communications and marketing plans, ensuring we’re optimising our activity to drive impact.
The Communications Planning Manager will lead on the communications and marketing planning process for all teams. Working with teams across the organisation, they will lead on the communications planning process. As part of this responsibility, they will work closely with senior stakeholders within Marketing and Communications and the Fundraising and Engagement directorate to maximise brand awareness and income driven by our communications and marketing activity.
Job purpose
1.Lead the development and implementation of the strategic framework for annual communications and marketing planning, ensuring it is clear, comprehensive, and aligned with organisational priorities and budget allocation to drive the maximum impact for children and young people.
2.Coordinate and oversee the planning process across all communications teams, facilitating workshops and meetings to engage stakeholders, and ensuring plans are efficiently resourced and delivered.
3.Maintain effective planning systems and processes, ensuring timely communication of plans and priorities internally and externally, and supporting the identification and delivery of strategic communications objectives.
4.Build strong cross-organisational relationships, particularly between Communications and other directorates, to ensure alignment, coordination, and shared ownership of strategic goals.
Key relationships - Internal
·Reports to the Associate Head of Brand and Marketing Planning
·Works closely with the Director of Communications and Marketing on the overall strategy for communications and Marketing and delivery of directorate objectives
·Works closely with cross organisational campaign managers and key stakeholders, including our Senior Leadership Team to inform planning and strategic alignment.
·Works closely with teams to inform, support and manage communications activity.
·Pro-actively works with managers and staff in other NSPCC Directorates , such as Fundraising and Engagement, Strategy and Knowledge, People, Finance and Services as necessary to further communications relationships.
Key relationships - External
·Creative, media and research agencies.
·Peers within the UK charity sector.
·Industry opinion formers, media and other stakeholders.
·Professionals/trade bodies/organisations in charitable sector.
Main duties and responsibilities
1.Work with the Associate Head of Brand and Marketing Planning to implement the strategic framework for the annual planning process, ensuring our marketing investment is aligned to strategic priorities, led by market research and media insight, and drives impact.
2.Facilitate workshops and meetings with relevant comms and marketing teams across the organisation to ensure all stakeholders are aligned and engaged in the annual comms and marketing planning process.
3.Support in the delivery and implementation of the communications strategy, ensuring our annual Communications and Marketing directorate business plans support our audiences to get closer to our cause.
4.Support the Associate Head of Brand and Marketing Planning in the analysis of marketing and communications impact data and insight, to share complex information in a clear and compelling way with the Communications and Marketing Leadership Team, the Director of Marketing Communications, Director of Fundraising and Engagement, Executive Leadership Team and Trustees.
5.To ensure that there are appropriate processes in place to monitor communications and marketing performance, and delivery against business plans and the strategy.
6.To maximise income and add value to departmental activities by sharing knowledge, specialist expertise and best practice with others as appropriate.
7.To support the marketing and operations planning meeting by influencing and negotiating to deliver the comms planning process with internal audiences.
8.To work closely with finance, our media agencies and internal stakeholders to understand the investment plans and budgets for marketing across the organisation.
9.To support the Associate Head of Brand and Marketing Planning in the development of the brand and media investment strategies.
Responsibilities for all Staff within the Communications
·A commitment to safeguard and promote the welfare of children, young people and adults at risk.
·Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
·Adhere to all the NSPCC’s service standards, policies and procedures.
·Evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
·Maintain an awareness of and comply with NSPCC data protection regulations.
·Be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
·Work in a manner that supports equality, diversity and inclusion
·Be pro-active in identifying ways to improve personal and team performance
·Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
·Maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct.
·Take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news
A commitment to safeguard and promote the welfare of children and young people
Person specification
1.Excellent written communication skills to analyse, interpret and present proposals, reports and strategic plans in a clear and persuasive way for a wide range of audiences.
2.Excellent ability to verbally present information, to a range of audiences in a clear, inspiring, and confident way to achieve desired outcomes.
3.Excellent ability to align, prioritise and plan marketing and communications activity against strategic organisational priorities.
4.Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals and external media agencies and partners to achieve desired outcomes.
5.Well-developed ability to develop, control and manage a communications and marketing plan, keeping within financial limits, monitoring and forecasting income and marketing performance, identifying possible shortfalls or overspends and taking timely and appropriate action.
6.Excellent organisational skills with the ability to manage projects, organise and plan own work and the work of others to deliver objectives on time.
7.Experience in marketing and communications planning and strategically scheduling marketing activities on behalf of a large national brand.
8.Project Management skills
9.Significant experience in leading integrated multi-channel campaign planning for a large organisation.
10.A personal commitment to ending cruelty to children.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
·Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
·Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
·We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
·Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
·As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
·All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Director of Services - Domestic Abuse / VAWG for a maternity cover vacancy.
Salary: £70,000 - £80,000
Location: Hammersmith (with travel to delivery sites as required) We offer the flexibility to work from home for 2/3 days per week
Contract: Maternity cover, fixed term contract of 9 months which may be extended
Hours: 35 hours per week with availability for Board meetings 4-6pm on Tuesdays 2x per quarter
Reports to: Chief Executive Officer. This role is a member of the Senior Leadership Team, working with the Board of Trustees
Direct Reports: Head of Services - DA (this may change in line with organisational strategy)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Advance evokes systemic change by engaging with professionals within statutory agencies, including commissioners and policymakers, to deliver sustainable impact for women. Through a coordinated community response, we work in partnership with other charities, as well as regional and national government to develop innovative responses and influence policy.
About the role:
You will lead Advance’s frontline domestic abuse and VAWG services ensuring they are safe, effective, high quality and aligned with our strategic aims. As a member of the Senior Leadership Team you will work closely with the CEO, Directors, Trustees and senior managers to shape service strategy, strengthen quality systems and ensure excellent outcomes for women and children.
You will provide confident strategic and operational leadership, manage complex stakeholder relationships, support governance and reporting and ensure services are financially sustainable, contract compliant and responsive to the needs of women and children.
About You:
We are looking for a senior manager with a proven track record of leading services for women experiencing violence and abuse, women in contact with the criminal justice system, or similar social care or social justice services. You will bring strong strategic judgement, confident operational oversight and the ability to lead with clarity, compassion and resilience.
You will have:
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Advance reserves the right to close the role early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team who will make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manager - Young Lives & Families
Pay: £37,650 - £41,250 per annum
Hours: Full-time. 35 hours a week
Work Pattern: Monday to Friday, 9am to 5pm
Contract Period: Permanent
Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments.
The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD’s values and the Social Model of Disability.
Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes.
Main Responsibilities
1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements.
2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support.
3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability.
4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems.
5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews.
6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD’s strategic priorities.
7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development.
8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes.
9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems).
10. Promote co-production and participation by Disabled people in service design, delivery and review.
11. Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency.
12. Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise.
13. Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice.
General Responsibilities
Organisational responsibilities
All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:
In return we offer
Additional Information
Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.