Facility manager jobs

About Pursuing Independent Paths

PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.

The Role

The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment. 

We are looking for someone with proven experience in administration across four key areas:

• HR Support
• Organisational and Board Support
• Facilities and Health & Safety
• IT and Systems

We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. We are still a smaller charity so this role will be a balance of managing and being hands-on but we are hoping to support someone to grow with us as we launch new services and continue to expand our provision.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.

How to Apply

Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.

Applications close on Thursday 13 August. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

About Brum Unitarians

Brum Unitarians, in central Birmingham, is a growing and genuinely inclusive community in the Unitarian tradition of rational inquiry, freedom of belief and ethical action.

Our vision is to develop into a thriving community hub hosting a wide range of activities, including talks, music/dance events, death cafés, social justice events, a community choir and collaborative projects with local organisations. We are seeking someone who shares this vision and has the project management skills to help make it a reality.

The role combines project management, operations, administration, compliance and income generation, helping to strengthen our sustainability and enabling community growth.

Job Purpose

To support and grow Brum Unitarians through operational management, project delivery, administration, compliance and revenue generation. You will agree quarterly priorities with trustees, with early focus on increasing revenue, improving operational systems and supporting greater use of our building. Once these foundations are laid there will be a growing emphasis on managing community projects and initiatives.

You will oversee the day-to-day operation of our building (large hall, small hall, office, foyer and outdoor space), ensuring an excellent experience for hirers, compliance with relevant requirements and effective use of the premises. The role is partly site-based, with flexibility for some remote working. Some local travel required.

You will work alongside our Children's Lead and Social Media & Communications Lead, liaise with the district buildings consultant, and report to the managing trustees.

Job KPIs

• Meet or exceed revenue targets.

• Establish and grow a successful programme of community events.

• Develop effective systems that reduce trustee involvement in operational matters.

• Recruit and maintain an active volunteer team.

• Achieve positive feedback from hirers, volunteers and partners.

Key Responsibilities

Community Partnerships & Projects

• Lead the planning and delivery of community projects and partnerships.

• Build relationships with community, voluntary, faith and public sector organisations.

• Develop collaborative events and initiatives.

• Identify grant funding opportunities and support funding applications.

• Promote inclusive community use of the building.

• Represent Brum Unitarians at appropriate local meetings and forums.

Marketing & Income Generation

• Promote the building for hire through the website, social media, advertising and online booking systems.

• Build relationships with organisations and businesses to increase venue use.

• Identify opportunities to diversify income through hires, donations and grants.

Volunteer Coordination

• Recruit, induct and support volunteers.

• Develop clear volunteer roles for community activities and venue operations.

• Maintain volunteer records, training and safeguarding requirements.

• Foster a positive and inclusive volunteer culture.

Building Operations

• Ensure the building is safe, welcoming and well maintained.

• Oversee compliance with health and safety, safeguarding and other regulatory requirements.

• Maintain equipment inventories and coordinate repairs with district buildings consultant.

• Arrange room layouts and oversee opening and closing of the building where required.

• Liaise with cleaning contractors.

Customer Service & Lettings

• Act as main contact for bookings and enquiries.

• Manage bookings, scheduling and administration using booking and invoicing systems.

• Support hirers before, during and after bookings.

• Maintain high customer service standards and resolve issues promptly.

Administration & Reporting

• Maintain records of bookings, income, building use and project data.

• Prepare reports for trustees and funders where required.

• Support policies, procedures and compliance.

• Monitor performance and recommend improvements.

General

• Undertake other duties consistent with the role.

• Work flexibly, including occasional evenings and weekends.

Person Specification

You will bring strong project management and organisational skills, enabling us to deliver creative, values-led community projects while ensuring our operations remain efficient, compliant and financially sustainable.

You may not have experience in every aspect of the role, but you will have strong transferable skills, enthusiasm for a growing organisation and the confidence to learn new areas as needed.

Essential Criteria

Experience

• Delivering events, coordinating community facilities or providing customer-facing services.

• Working towards financial, attendance or organisational targets.

• Delivering excellent customer service.

• Working with staff and/or volunteers.

Skills & Knowledge

• Strong organisational and time management skills.

• Ability to manage multiple priorities independently.

• Sound judgement in assessing and managing projects.

• Excellent interpersonal, written and telephone communication skills.

• Good IT skills, including email, spreadsheets and booking systems.

• Understanding of health and safety responsibilities.

Personal Attributes

• Proactive and self-motivated.

• Collaborative and community-minded.

• Friendly and approachable.

• Practical problem-solver.

• Flexible, including occasional evening and weekend working.

Desirable Criteria

• Marketing or venue promotion experience.

• Entrepreneurial experience or experience developing new projects.

• Knowledge of Birmingham's voluntary and community sector.

• Facilities or premises management experience.

• Safeguarding and regulatory compliance knowledge.

• Experience in a small charity or community organisation.

• Fundraising or grant application experience.

• Grant reporting experience.

• Experience using booking or scheduling systems.

Are you an experienced Procurement Manager or Category Manager with proven procurement experience in construction, asset management or property services?

We have two fantastic opportunities for experienced procurement professionals to join our Procurement team at SNG (Sovereign Network Group) as Category Managers, supporting our Property Services and Development directorates.

Based from our offices in Basingstoke or Wembley, this is a great opportunity to combine home and office working to ensure a positive work / life balance. Occasional travel to other offices may be required, and there will be a requirement to attend our Basingstoke office once a week for team days.

The Role

As a Category Manager, you'll play a pivotal role within our team, delivering a number of strategic and priority sourcing projects, collaborating with stakeholders to develop category plans and identify opportunities, supporting occasional operational procurement requirements, and maintaining procurement compliance. You'll support one of the following business areas:

• Property Services (Asset Management and Estate Services)
• Development (Main Contractor and construction consultancy)

Main responsibilities include:

• Overseeing nominated category areas, suppliers and contracts to develop strategic procurement solutions to deliver efficiencies and benefits to the business
• Delivering an agreed portfolio of sourcing projects from end-to-end, ensuring outcomes represent value for money, meet timelines and facilitate high standards
• Maintaining compliance with the public procurement rules on individual projects and throughout the overall category portfolio
• Leading supplier engagement and sourcing activity throughout the tender process, during the contract life cycle and for the overall category
• Building strong relationships with internal stakeholders to understand business plans and objectives as well as any challenges, opportunities and identifying any risks
• Undertaking market research, on suppliers, markets, frameworks, etc. to actively support own procurement projects
• Ensuring all expenditure is identified with routes to market being clearly defined
• Identifying areas where procurement can add measurable value in terms of sourcing exercises, onward effective supplier management and strategic procurement

What we're looking for

You should have demonstrable experience within a similar role in procurement, ideally with knowledge of relevant category areas, such as Development / Construction, Property Services, Asset Management or Hard FM. You'll also need:

• Strategic procurement category management expertise, evidencing the use of data and analysis to drive decision making.
• Practical experience of carrying out tenders and competitions in accordance with the public sector procurement rules
• Excellent stakeholder management skills with proven ability to engage and influence others to deliver the best outcomes
• Experience in supplier relationship management, ensuring value for money deals with suppliers who are committed to delivering a high service to SNG, and managing the commercial performance of procurement contracts
• An agile approach with high attention to details and ability to work successfully on multiple projects at different stages, effectively prioritising tasks
• An understanding of the Procurement Act 2023 and PCR 2015 is relevant and beneficial to this role
• Experience of working for a registered social housing provider, local authority or similar public sector body, and/or a provider of repair, maintenance or facility management services, or a developer of new homes, would be advantageous

Job Description: Facilities Manager

Reports to: Head of Services

Location: Woking, Surrey

Hours of Work: Part time, 22.5hrs per week

Salary: £21,060 22.5 hours, depending on experience

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.

The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.

Key Responsibilities:

Facilities Management

• The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
• The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
• The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.

Health and Safety & Compliance

• Oversee Health and Safety compliance across all properties and service.
• This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
• The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
• Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
• The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.

Governance & Reporting

• As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
• The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.

Budgets & Operational Reporting

• Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
• Develop a maintenance schedule for all properties.

Professional Standards & Ways of Working

• Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
• Ensure all property and compliance documentation is audit-ready and consistently maintained
•  Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems

Knowledge and Skills:

Essential

• Experience in facilities, maintenance, property management and compliance roles.
• Experience of using facilities and compliance management software.
• Strong knowledge of UK health, safety and environmental regulations.
• Excellent interpersonal and communication skills.
• Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
• Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
• Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
• Proficiency in conducting risk assessments and creating action plans based on findings.

Desirable

• NEBOSH, IOSH, or equivalent health and safety qualification.
• Experience of managing budgets and supplier & contractor relationships.
• An understanding of sustainability and energy efficiency initiatives.
• Experience overseeing small refurbishment or capital projects.
• Knowledge of safeguarding practices.

Personal Attributes:

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

The Winchester Beacon has been supporting individuals experiencing homelessness for almost forty years. The organisation provides a safe and welcoming accommodation for up to 22 individuals, 365 days a year, 24 hours a day across 4 sites. Residents receive personalised support through regular one-to-one meetings with a Support Worker to plan steps towards positive change and independent living.

Role Description

This 0.6 part-time hybrid role of Facilities Manager is based in Winchester with some flexibility for remote work. The Facilities Manager will oversee the maintenance, safety and functionality of the organisation’s main site and off-site residences. Responsibilities include coordinating repairs and maintenance, managing contractors, ensuring compliance with health and safety regulations, and performing regular site inspections. The role also involves maintaining records, managing budgets related to facilities, and collaborating with staff and stakeholders to ensure a safe and welcoming environment.

Qualifications

• Knowledge of facilities maintenance, including performing inspections, coordinating repairs and engaging with contractors.
• Understanding of health and safety regulations and compliance requirements.
• Strong organisational and budget management skills to effectively oversee resources and documentation.
• Ability to communicate effectively with both internal teams and external stakeholders.
• Experience in managing multiple sites and troubleshooting facility-related issues is advantageous.
• Self-motivated, with the ability to work independently and in a hybrid work environment.
• A commitment to supporting individuals experiencing homelessness and knowledge of housing-related services is a plus.

Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.

It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.

This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.

What you’ll be doing:

• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects. 
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site 
means looking after the children in it.
 

Who we’re looking for:

• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands 
the value of working and learning from those around them.

Main Duties & Responsibilities

The Head of Estates & Facilities is responsible for providing operational oversight of the Hospice estate, facilities management, health & safety, security and compliance functions across all Hospice and retail locations.

The postholder will ensure the organisation maintains full statutory compliance, delivers a safe and secure environment for patients, visitors, staff and volunteers, and develops a culture of continuous improvement in health, safety and facilities management

Strategic Leadership

• Develop and implement the Hospice Estates, Facilities and Health & Safety Strategy.
• Provide expert advice to the Director of Finance & Performance on estates, facilities and health & safety matters.
• Lead the development of a positive organisational health and safety culture.
• Develop long-term estate asset management and sustainability plans.
• Assist with the Identification of future infrastructure, compliance and property investment requirements.
• Ensure estate development supports organisational growth and strategic objectives.

Governance & Compliance

• Act as organisational lead for Health & Safety.
• Provide assurance that all statutory compliance obligations are met.
• Establish robust governance arrangements for estates and health & safety compliance.
• Lead organisational compliance in relation to:
  • Fire Safety
  • Legionella
  • Asbestos
  • Electrical Safety
  • Gas Safety
  • LOLER
  • PUWER
  • COSHH
  • Health & Safety legislation
     
• Lead incident investigation processes and ensure organisational learning is embedded.
• Present compliance reports, risk assessments and performance metrics to the Director of Finance & Performance.

Risk Management

• Lead the identification, assessment and mitigation of estate and health & safety risks.
• Maintain the organisational Estates and Health & Safety Risk Register.
• Ensure business continuity arrangements are in place for critical estate infrastructure.
• Lead responses to significant facilities, compliance or safety incidents.

Estates & Facilities Management

• Provide operational oversight of planned and reactive maintenance programmes.
• Ensure the estate remains safe, compliant, sustainable and fit for purpose.
• Assist with capital development and lead estate improvement projects.
• Oversee security systems, access control and physical security arrangements.
• Ensure facilities services are delivered efficiently across all Hospice and retail locations.

Financial & Commercial Management

• Assist with the development and manage revenue and capital budgets.
• Identify opportunities for efficiencies and value for money.
• Lead procurement and contract management activities.
• Negotiate and monitor key supplier and contractor agreements.
• Contribute to business cases and funding applications for estate developments.

Leadership & People Management

• Lead, develop and inspire the Facilities and Estates team.
• Foster a culture of accountability, customer service and continuous improvement.
• Lead workforce planning, succession planning and professional development.
• Ensure volunteers are effectively integrated and supported.

Sustainability

• Lead environmental sustainability initiatives.
• Develop plans to reduce energy consumption and carbon emissions.
• Promote environmentally responsible estate management practices.
• Support organisational sustainability objectives.

Qualifications, Skills, Experience, Knowledge & Approach

• NEBOSH National Diploma (or equivalent Level 6 H&S qualification).
• Proven experience in estates, facilities or maintenance environment
• Strong practical, hands-on maintenance skills
• Experience managing or coordinating maintenance activity
• Experience working with contractors
• Ability to work independently and make sound decisions
• Knowledge of health and safety compliance requirements, including correct use of PPE, COSHH, Manual Handling, Legionella, Risk Assessments etc
• Recruitment, coaching and development of Estates team and our volunteers
• Ability to lead, motivate, and manage a diverse team of volunteers effectively i.e. with varying motivation, age, gender, and physical and mental capacities
• Knowledge of environmental sustainability and organic gardening methods i.e. composting, upcycling, water saving
• Maintaining a large and varied Estate to a high standard, including grounds, structures and buildings
• Proficiency in operating various tools and powered equipment
• Training others on maintenance techniques and safe use of equipment
• Knowledge of plant, lawn and meadow maintenance
• Monitor and address hazards such as severe weather conditions like heatwaves, snow, ice, and remove litter to ensure safety of visitors, volunteers and staff
• A member of the Hospice Health & Safety Committee and the Capital Sub - Committee
• Proficiency in operating various garden tools and powered equipment

Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed.  Interview arrangements will be communicated via email, so please check your email regularly.

This role will require a DBS check. 

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

This is not your typical management role.

We are looking for someone who enjoys bringing order to complexity, building trusted relationships and finding practical solutions to difficult challenges. Reporting to the Head of Faculties, you will lead the strategic and operational delivery of three of our six Faculties, working with world leading surgeons and healthcare professionals who generously volunteer their time to advance surgical education and, ultimately, improve patient care across the world.

You will also lead and develop a small, high performing team comprising a Faculty Development Lead, A Faculty Coordinator and shared support from a Coordinator and an Administrator. As a people leader, you will create an environment where colleagues feel supported, empowered and able to do their best work. Balancing day to day operational delivery with longer term development and continuous improvement.

No two days are the same. One morning you might be advising a Faculty Chair on governance matter. By lunchtime

you could be developing a business case for a new educational initiative, supporting your team through a challenging piece of work, or troubleshooting an unexpected operational problem. In the afternoon, you may be leading a cross College project, bringing together colleagues from across departments to deliver a new service, improve member experience or develop innovative ways of supporting our Faculties. Success in this role comes from working collaboratively across the organisation, building strong relationships and bringing people together around shared goals.

This is a role for someone who enjoys variety, thinks strategically but is not afraid to roll up their sleeves, and can switch confidently between coaching a colleague, influencing senior stakeholders, leading collaborative projects and solving practical problems.

You will be joining a supportive leadership team that values curiosity, collaboration and continuous improvement. We believe in giving people the autonomy to lead, the support to develop and the opportunity to shape how our Faculties evolve.

About You

We are looking for someone with sound judgement and a collaborative approach. Rather than having all the answers, we are seeking someone who asks insightful questions, draws on the expertise of others, and helps the team reach the best possible outcomes.

You will be someone who enjoys figuring things out, remains calm when priorities change and is comfortable making decisions in situations where there is not always a clear way forward. You build trust quickly, communicate with tact and diplomacy, and know how to influence without relying on authority.

You will bring experience of leading and developing teams, managing complex stakeholder relationships and delivering projects or services in a professional, membership, healthcare, education or charity environment. We are just as interested in how you work as where you have worked.

We are particularly interested in people who can demonstrate:

· Exceptional relationship building skills and emotional intelligence.

· Experience of leading complex projects involving colleagues from multiple teams, bringing people together to deliver shared outcomes

· A collaborative leadership style that develops people, builds partnerships across teams and brings others with you

· A good understanding of financial management, financial analysis and commercial drivers.

· The ability to assess financial implications and support informed decision making.

· The resilience to remain calm and constructive in complex or sensitive situations.

· Strong problem solving skills and the confidence to make sound decisions.

· The ability to balance competing priorities while maintaining high standards.

· Excellent judgement, tact and diplomacy when working with senior professionals and volunteers.

· Change leadership and organisational development

· A collaborative leadership style that develops people and brings others with you.

· Curiosity, adaptability and a genuine desire to continuously improve services.

· Experience of working in an intercultural context would be a useful advantage.

If you have read this advert and are excited by the opportunity but do not meet every single criterion, we would still encourage you to apply. We know that great people do not always tick every box, and we are committed to supporting talented individuals to grow into the role.

What matters most is your attitude, values and potential. We are looking for someone who is curious, resilient, adaptable and motivated by making a difference.

Looking to the Future

As our Faculties continue to evolve, so too does our approach to supporting them. We are actively developing the capabilities of our team to ensure we can deliver increasingly innovative, insight driven and member focused services.

Alongside the core skills and experience needed for this role, you will have the opportunity to develop expertise in areas such as:

· AI literacy and practical application of emerging technologies

· Workflow automation and process improvement

· Data visualisation, using insight to support decision making

· Service design and continuous improvement

· Systems thinking and designing sustainable solutions

You do not need to be an expert in all of these areas from day one. What matters most is your curiosity, willingness to learn and enthusiasm for helping shape the future of the Faculties function.

Please note that we do not accept CVs and agencies need not apply.

FUNDRAISING MANAGER

Looking for a fundraising role where your work genuinely changes lives?

Our client is a Christian charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Fundrai Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.

This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.

This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.

Your work will include:

• Building and nurturing strong donor and supporter relationships
• Supporting trust and foundation applications and reporting
• Helping plan and deliver fundraising events and community initiatives
• Managing and maintaining fundraising data through Salesforce CRM
• Supporting the delivery of fundraising strategy across multiple income streams

We’re looking for someone who:

• Has experience in fundraising, donor engagement or community fundraising
• Is comfortable working independently and as part of a team
• Has experience using CRM systems (Salesforce desirable)
• Enjoys both strategic thinking and hands-on delivery
• Is a confident communicator and relationship builder
• Will respect the charity’s strong Christian ethos.

In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.

If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.

Harris Hill is delighted to be recruiting a Facilities and Operations Manager on behalf of the Medical Research Foundation.

London  | Full-time | 12month FTC

The Medical Research Foundation's vision is a world where medical research improves health for everyone. Through funding high-quality research, the charity supports discoveries that improve lives and tackle some of society's most pressing health challenges.

This is an exciting opportunity to join a charity that funds life-changing medical research into underfunded and emerging areas of health. As the organisation continues to grow, they are looking for an experienced operations professional to ensure their office, facilities and business operations run smoothly, efficiently and safely.

About the role

Reporting to the Director of Operations, you will take the lead on facilities management, health and safety, office operations and business continuity, while identifying opportunities to improve systems and processes across the organisation.

Key responsibilities include:

• Leading on health and safety compliance and risk management
• Managing office facilities, suppliers and service contracts
• Acting as the main contact for building management and external providers
• Overseeing IT and operational support services
• Supporting business continuity and cyber security planning
• Driving operational improvements and sustainability initiatives
• Line managing two members of staff

About you

We're looking for someone with:

• Experience in facilities, office or operations management
• A strong understanding of health and safety requirements
• Experience improving processes and implementing new ways of working
• Excellent organisational and stakeholder management skills
• Confidence managing suppliers and external contractors
• Previous line management experience
• IOSH Managing Safely qualification (or equivalent)

Most importantly, you'll be proactive, solutions-focused and enjoy creating an environment where people can thrive.

Benefits

• 30 days annual leave plus bank holidays
• Double-matched pension contributions up to 12%
• Life assurance
• Flexible and supportive working culture
• Hybrid working

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Office Manager

An exciting opportunity has arisen to join PETA as our Office Manager. We are seeking an organised, proactive, and enthusiastic individual to oversee the day-to-day operations of our London office and help create an exceptional workplace experience for our colleagues. You will work autonomously to ensure that our office runs efficiently, support colleagues across multiple departments, and contribute to a positive and collaborative culture that helps advance PETA's mission.

Position Objective:

• To efficiently manage PETA’s office operations by providing day-to-day support.
• To be the main point of contact for all operational matters.

Term of Employment:

Full-time, permanent

Reports To:

Senior HR Manager

Salary:

£32,000 - £35,000

Location:

Hybrid in London (must be able to work three days a week from the London office)

Primary Responsibilities and Duties:

• Managing the administrative and operational needs of the office and its staff
• Submitting invoices for payment, assisting colleagues with the submission of expense requests, and managing petty cash
• Ensuring cost-efficiency of all office-related expenses
• Liaising with vendors, suppliers, couriers, and contractors to ensure the smooth delivery of the organisation’s operational needs
• Working with FSAP’s IT team to ensure that all technological equipment is properly maintained and working correctly
• Onboarding new employees, including ensuring new starters receive the necessary IT equipment
• Keeping the office tidy, organised, and running efficiently and smoothly
• Overseeing PETA’s offsite storage unit, liaising with other departments as needed
• Ordering supplies for the office and its facilities
• Coordinating events and employee engagement activities
• Acting as the first point of contact for visitors to the office and for all office-related queries
• Managing, reviewing, and streamlining operational procedures
• Ensuring health and safety compliance in the office and offsite unit by regularly conducting risk assessments, addressing risks identified, and taking preventative action to prevent accidents and incidents
• Providing administrative support to HR and other departments, as needed
• Performing any other duties assigned by the supervisor

Qualifications:

• Experience in a similar role
• Previous administration experience
• Ability to work independently
• Ability to manage various tasks and projects simultaneously
• Excellent attention to detail
• Ability to work well under pressure and meet deadlines
• Excellent organisational and interpersonal skills
• Exceptional communication skills, both written and verbal
• A strong commitment to the objectives of the organisation
• Adherence to a vegan lifestyle is strongly preferred

Are you an experienced Brand Marketing Manager who enjoys leading campaigns from brief through to completion?

Great Ormond Street Hospital Charity is looking for a Brand Marketing Manager to join us on a 12-month maternity cover contract. This is an exciting opportunity to lead high-profile brand marketing projects, working across the organisation to deliver campaigns that build awareness, support fundraising and strengthen one of the UK's best-loved charity brands.

This is a genuinely end-to-end marketing role. You'll work from campaign briefing and planning through to agency management, creative development, launch, evaluation and presenting results to stakeholders. Working with colleagues across fundraising, communications and the hospital, you'll balance strategic thinking with hands-on project delivery to bring ambitious ideas to life.
 

We're looking for someone who is confident managing multiple stakeholders, presenting recommendations to senior leaders and building strong relationships across a complex organisation. If you enjoy bringing people together, managing agencies and delivering integrated campaigns that make an impact, we'd love to hear from you.

Salary

The salary for this position is £45,754 per annum and this is a 12-month fixed term maternity cover contract. In line with our hybrid working policy, there is a requirement to be in the office two days per week.
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead integrated brand marketing campaigns from brief through to delivery, evaluation and continuous improvement. 
• Manage campaign planning, timelines, budgets and agency relationships to ensure projects are delivered on time and to a high standard. 
• Work closely with fundraising, communications and other teams to develop marketing campaigns that support organisational priorities. 
• Translate audience insight and brand strategy into compelling campaign activity across multiple channels. 
• Build strong relationships with stakeholders across the organisation, influencing decisions and ensuring campaigns remain aligned to brand objectives. 
• Present campaign plans, recommendations and performance updates to a range of audiences, including senior leadership. 
• Evaluate campaign performance and use insight to improve future marketing activity. 
• Champion brand consistency while identifying new opportunities to strengthen how the brand is experienced across campaigns and communications. 
• Plan and deliver internal brand communications, helping colleagues understand and apply the brand confidently. 

Skills, Knowledge and Expertise

• Proven experience delivering end-to-end integrated marketing campaigns, from briefing and planning through to evaluation. 
• Experience managing creative, media or integrated marketing agencies and external suppliers. 
• Strong stakeholder management skills, with experience influencing and building relationships across multiple teams and seniority levels. 
• Experience presenting campaign plans, recommendations and results to a range of audiences, including senior leaders. 
• Experience developing and applying brand strategy across campaigns and multiple marketing channels. 
• Strong project management skills, with the ability to manage multiple campaigns and competing priorities. 
• Experience using audience insight, research and campaign data to inform marketing decisions. 
• Excellent communication skills, with the ability to translate ideas into clear and engaging marketing activity. 
• A proactive, collaborative approach, with the confidence to take ownership and drive projects forward. 

Note - a basic DBS is required for this role

Lead a Team. Shape Lives. Help Build the Future.

At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.