Governance jobs

Membership and Education Administrator

CONTRACT: Permanent, Part Time (28 hours per week)

ORGANISATION: Royal Life Saving Society UK

DEPARTMENT: Membership and Education Directorate

LOCATION: RLSS UK Headquarters (Redhill House, 227 London Road, Worcester, WR5 2JG)

REPORTS TO: Director of Membership and Education

SALARY: £23,132.20 (Grade H) *Pro-rata for 28 hours per week, £18,505.76 per annum

KEY TASKS, ROLES, AND RESPONSIBILITIES

• Provide administrative support to the Director of Membership and Education and the wider department
• Coordinate meetings, including scheduling, agendas and tracking actions
• Manage multiple shared inboxes, ensuring queries are handled promptly and professionally
• Collate data, insights and information as required for reports and updates
• Coordinate travel and accommodation bookings for the Membership and Education team and volunteers
• Support the planning and delivery of RLSS UK events, campaigns and initiatives
• Assist with procurement of goods and services, liaising with suppliers and the Finance team
• Support membership administration, including managing enquiries, payments and record-keeping
• Assist with the delivery of communications to members and volunteers
• Contribute to providing a high-quality service to members and volunteers
• Produce notes from meetings including the various Working Groups, attending in person as required
  
  
   

General

• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS’s compliance programme.
• Demonstrate and uphold RLSS UK values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager

This job description should not be regarded as exclusive or exhaustive. It is intended to outline the areas of activity and responsibility associated with the role only. It may be changed to reflect the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Excellent organisational skills, with the ability to manage conflicting priorities and maintain a high level of attention to detail
• Strong written and verbal communication skills
• Proactive and positive team player with a flexible, can-do attitude
• Evidence of continuous professional development
• Proficient in CRM systems and Microsoft Office applications
• Ability to use initiative and work independently when required
• Ability to be flexible with regards to your hours, and willingness to work occasional evening and/or weekends to support the needs of the role
   

Desirable Relevant Experience, Skills and/or Aptitudes

• Experience of working with and supporting volunteers and/or members
• Experience in a customer facing role
• Experience of supporting events or projects
• Knowledge and understanding of RLSS UK and its activities

YOUR APPLICATION
Please send your CV and a short Cover Letter outlining your suitability for the post

Closing Date – 5pm, Friday 24 July 2026

Interview Date – Wednesday 12 and Thursday 13 August 2026 at our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Healthcare Plan*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme
• Life Assurance Scheme
• Salary Sacrifice Pension Scheme*
• Discounts available including high street brands, entertainment, eating out and more
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company events and socials

*Subject to eligibility criteria

Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Help Shape the Future of Housing in Greater Cambridge 

Our client is a charitable housing association managing 1,500 homes across Greater Cambridge. They are seeking new Board Members and an Independent Audit & Risk Committee Member to help guide their future and deliver positive outcomes for our customers and communities.These are strategic governance roles. Board and Committee Members do not manage day-to-day services, but provide oversight, constructive challenge and assurance, holding the Executive Team to account for delivery in line with the Society’s mission, strategy, regulatory duties and customer commitments. 

They welcome people with strategic insight, strong values and a commitment to good governance. Previous board experience is not essential. They are keen to hear from people with connections to Greater Cambridge, lived experience of social housing and a passion for customer engagement.  They are looking for the following skills: 

Board Members 

· Digital, data and technology expertise and/or 

· Asset management, repairs, housing quality or building safety experience.

Audit & Risk Committee Member 

· Qualified accountant or equivalent 

· Senior finance leadership experience 

· Audit, assurance and risk management expertise.

Why Join Them? 

· Influence strategic decisions 

· Support strong governance and customer outcomes 

· Help shape the future of a respected local organisation 

· Develop your governance and leadership experience 

· Receive training, mentoring and ongoing support.

Commitment: 

Board Member 
£3,500 per annum plus expenses ¦ Around 1.5 days per month.

Independent Audit & Risk Committee Member 
£2,125 per annum plus expenses ¦ Around 1 day per month.

If you are motivated by social purpose and want to use your skills to make a lasting difference, we'd love to hear from you. 

Digital Service Manager

We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.

Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026

About the Role

mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.

Key responsibilities include:

· Managing complex and high-volume digital services, ensuring excellent user support

· Overseeing escalations, priority cases and rights-based requests including GDPR related matters

· Maintaining policies, processes and governance standards across services

· Managing service risk, reporting and compliance with relevant legislation

· Identifying opportunities to improve user experience and service delivery

· Supporting and developing a User Support Officer and working alongside volunteers

You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.

About You

You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.

You will bring:

· Experience managing user-focused digital services

· Strong understanding of GDPR and information rights requests

· Knowledge or experience of Freedom of Information, media law or online community moderation

· Excellent organisational, problem-solving and communication skills

· Experience improving processes and delivering high-quality services

· The ability to work effectively within a remote and geographically distributed team

You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.

About the Organisation

mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.

The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.

Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026

This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries. 

Salary: £45,000 to £50,000 per annum, DOE.

Hours: 37.5 hours per week

Reports to: Programme Director

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: We offer blended working within this role, with 3 days a week on site.

About the role:

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.

We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research and systems change activity through the National Centre for Accessible Transport (NCAT).

We are now recruiting a Transport Solutions Manager to play a leading part in the management of NCAT, which will make up around half of the role, while also contributing to the design and delivery of other high-impact transport solutions activity across the Foundation’s portfolio. This is a pivotal role that combines programme leadership, stakeholder management, governance, and delivery, and is designed to work flexibly across our matrix structure.

The successful candidate will act as a key point of coordination for NCAT, supporting its effective mobilisation, delivery, governance and partner relationships, while also working across other Transport Solutions priorities in line with the expectations of broader internal Transport Solutions Manager roles.

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.

What you will be doing:

• Act as a key point of coordination for NCAT within the Foundation, bringing together cross-functional input across areas such as delivery, innovation, governance, operations, insight and evaluation.
• Lead the ongoing management activity for NCAT, including the development and implementation of systems, processes and governance structures to enable effective delivery.
• Coordinate programme reporting for NCAT, including the preparation of regular updates for senior leadership and governance committees, ensuring accuracy, insight and alignment with organisational goals.
• Monitor progress against plans, budgets and timelines, identifying and resolving risks such as under or overspend, ineligible costs or delivery delays.
• Escalate risks and issues proactively, supporting the development of mitigation strategies to manage impact and maintain programme integrity.
• Support governance structures, including advisory boards or steering groups, ensuring they are effectively convened, briefed and engaged in programme direction.
• Build and maintain strong funder and delivery partner relationships, acting as a key link between the Foundation and external partners to support trust, alignment and shared learning.
• Ensure monitoring, evaluation and learning approaches are embedded, working with internal and external stakeholders to drive continuous improvement and strategic alignment.
• Contribute to knowledge sharing and insight generation, supporting the dissemination of findings, progress and outcomes from NCAT and related work to maximise external impact.
• Lead and/or contribute to other projects, programmes or funding activity across the Transport Solutions portfolio, working flexibly in line with team priorities and the expectations of other internal Transport Solutions Manager roles.
• Collaborate across the Foundation, including with Finance, Legal, Communications, Insight and Evaluation, HR and Data Protection, to ensure high-quality delivery and strong organisational alignment.

Your experience:

Must haves:

• Significant experience in programme or project management roles, ideally within complex or multi-stakeholder environments and as a funder.
• Strong understanding of programme delivery, governance and reporting, with the ability to coordinate multiple workstreams and stakeholders effectively.
• Excellent organisational and record-keeping skills, with the ability to maintain accurate information for monitoring, reporting and decision-making.
• Financial literacy, with experience in analysing budgets, monitoring spend and managing financial risks.
• Experience managing contracts, legal agreements or delivery arrangements with external partners, suppliers or grantees.
• Strong interpersonal and listening skills, with a relationship-first approach that builds trust and enables collaboration across internal teams and external stakeholders.
• Ability to thrive in a fast-paced, agile, matrix-working environment, adapting to shifting priorities and timelines.
• Excellent written and verbal communication skills, including the ability to produce high-quality reports, papers and presentations for senior audiences.

Nice to haves:

• Understanding of managing cross-disciplinary research or systems change activity involving technical, social and user-centred disciplines.
• Experience managing large-scale grants, programmes or partnerships and holding a primary relationship with external delivery partners.
• Track record in delivering or supporting innovation pilots, research programmes, grant programmes or cross-sector partnerships.
• Experience working in or in collaboration with government, industry, academia or the non-profit sector.
• Knowledge of disability and transport issues, including relevant policy, legislation, barriers to access and the social model of disability.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Head of Security & Resilience

Location: London (Hybrid)
Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day

Lead Security, Resilience and Facilities Strategy

We are seeking an experienced Head of Security & Resilience to lead our cyber security, information security, business continuity, physical security, facilities management, estates, and organisational resilience functions.

This senior leadership role is responsible for protecting our people, assets, data, systems, and workplaces while ensuring the organisation remains resilient, compliant, and able to deliver critical services without disruption.

The Role

Reporting to the Director of IT & Business Services, you will develop and deliver an integrated security, resilience and facilities strategy aligned to organisational objectives and risk appetite.

You will provide strategic oversight across cyber security, business continuity, disaster recovery, physical security, facilities management and estates, ensuring robust governance, compliance and operational excellence. You will also lead enterprise risk management, incident response, crisis management and resilience planning across the organisation.

Key Responsibilities

• Lead the organisation's Security, Resilience and Facilities Management strategy.
• Oversee cyber security, information security, physical security, business continuity and disaster recovery.
• Manage estates and facilities services, including statutory compliance, planned preventative maintenance and contractor performance.
• Drive enterprise risk assessment, threat management and control assurance activities.
• Ensure compliance with relevant legislation, regulatory requirements and recognised security standards.
• Lead crisis management, incident response and resilience testing exercises.
• Manage key suppliers and third-party assurance arrangements.
• Provide strategic advice and reporting to senior leadership and governance forums.
• Develop high-performing teams and foster a culture of security, resilience and continuous improvement.

About You

You will be a proven leader with significant experience across security, resilience and risk management within a complex organisation.

You will bring:

• Extensive cyber security leadership experience.
• Strong knowledge of ISO 27001, NIST or equivalent frameworks.
• Experience of business continuity, disaster recovery and organisational resilience planning.
• Knowledge of Facilities Management and Estates, including statutory compliance and contractor management.
• Expertise in enterprise risk management, incident response and regulatory compliance.
• Strong stakeholder management skills with the ability to influence at Executive and Board level.
• Experience leading teams, managing suppliers and driving organisational change.
• The credibility and confidence to lead during major incidents and crisis situations.

What's on Offer?

• Opportunity to shape and lead a critical organisational function
• High-profile role with significant exposure to senior leadership
• Chance to make a lasting impact on organisational security, resilience and operational excellence

If you're an accomplished security and resilience leader looking for your next challenge, we'd love to hear from you.

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.

Head of Operations

Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)

Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum 

About the BDA

The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.

We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.

About the role

This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.

As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.

You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.

This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.

We're looking for someone who:

· Has significant operational leadership experience within a complex organisation.

· Is passionate about organisational improvement and delivering change.

· Can combine strategic thinking with hands-on delivery.

· Has experience of performance management, governance and business planning.

· Understands how digital, data and AI can improve organisational effectiveness.

· Is an excellent communicator who can build relationships and influence at all levels.

Why join us?

• The opportunity to shape and influence a growing and ambitious organisation.
• A varied and rewarding leadership role with real scope to make a difference.
• A flexible, supportive and values-led culture.
• Generous annual leave and pension arrangements.
• Commitment to learning, development and wellbeing.

For further information about the role please visit BDA's website. 

This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.

Key Responsibilities

Leadership & Income Delivery

• Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
• Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
• Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
• Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.

Funding Applications & Grant Management

• Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
• Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
• Taking direct responsibility for bid and tender preparation and submission.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.

Communications, Marketing & Engagement

• Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
• Ensure all external messaging demonstrates impact, value for money and strategic coherence.
• Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
• Oversee brand consistency and visibility across digital and offline channels.

Internal Collaboration & Income Culture

• Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
• Build organisational understanding that income generation is a shared responsibility.
• Working with services and enabling teams to develop compelling cases for support.
• Equip teams with clarity on how funding, impact and delivery are connected.

Performance, Impact & Governance

• Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
• Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
• Support Board assurance through disciplined performance monitoring and review points.

Team Leadership

• Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
• Recruit, develop and retain high-quality team capability aligned to organisational needs.

Leadership Contribution

• Contribute as a senior operational leader to organisational planning, change and continuous improvement.
• Work closely with the Director of Services on future service design, positioning and sustainability.
• Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
• Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.

Person Specification

Essential Experience

• Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
• Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
• Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
• Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
• Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.

Desirable Experience

• Experience in mental health, wellbeing or community services.
• Experience overseeing communications and marketing functions.
• Experience operating within multi-stream or system-based service environments.

Skills & Competencies

• Commercially and financially astute.
• Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
• Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
• Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.

Values & Behaviours

• Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
• Collaborative, inclusive and trauma-informed approach.
• Commitment to equality, diversity and lived-experience leadership

Equal Opportunities Statement

We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

Job Description: Facilities Manager

Reports to: Head of Services

Location: Woking, Surrey

Hours of Work: Part time, 22.5hrs per week

Salary: £21,060 22.5 hours, depending on experience

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.

The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.

Key Responsibilities:

Facilities Management

• The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
• The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
• The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.

Health and Safety & Compliance

• Oversee Health and Safety compliance across all properties and service.
• This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
• The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
• Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
• The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.

Governance & Reporting

• As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
• The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.

Budgets & Operational Reporting

• Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
• Develop a maintenance schedule for all properties.

Professional Standards & Ways of Working

• Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
• Ensure all property and compliance documentation is audit-ready and consistently maintained
•  Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems

Knowledge and Skills:

Essential

• Experience in facilities, maintenance, property management and compliance roles.
• Experience of using facilities and compliance management software.
• Strong knowledge of UK health, safety and environmental regulations.
• Excellent interpersonal and communication skills.
• Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
• Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
• Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
• Proficiency in conducting risk assessments and creating action plans based on findings.

Desirable

• NEBOSH, IOSH, or equivalent health and safety qualification.
• Experience of managing budgets and supplier & contractor relationships.
• An understanding of sustainability and energy efficiency initiatives.
• Experience overseeing small refurbishment or capital projects.
• Knowledge of safeguarding practices.

Personal Attributes:

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

We are excited to be working with HCPT who are looking for a Business Support & Office Manager. They are UK charity offering fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You will play a pivotal role in ensuring the smooth and effective operation of the business support functions. Reporting to the Chief Operating Officer, the role is responsible for the day-to-day management, coordination and administration of key organisational areas including
Human Resources
Information Technology
Governance,
Office Management

Hybrid role, min 2 days in their Rugby Office

The Role:
Business Support & Operational Management
Oversee the effective day-to-day running of business support functions across the organisation
Act as a central coordination point for HR, IT, governance and office services
Support the COO in implementing operational plans and organisational priorities
Human Resources
Manage HR administration processes including recruitment, onboarding, contracts and record-keeping
Ensure HR policies are up to date, compliant with legislation and effectively implemented
Act as first point of contact for HR queries and provide guidance to managers and staff
Information Technology
Oversee the administration and coordination of IT systems and services
Liaise with external IT providers to ensure reliable and secure infrastructure
Governance and Compliance
Support governance processes including Board and committee administration, including minute taking and secretariat for SLT and Trustee
Assist in preparing papers, maintaining records and ensuring timely follow-up of actions


The Candidate:
Strong organisational and administrative skills with attention to detail
Experience across business support functions such as HR, IT coordination, governance or office management
Proficient understanding and use of social media applications relevant to their audience, including, but not limited to: Facebook, LinkedIn, Instagram, Snapchat, TikTok.
Desirable
Experience working in Catholic diocesan structures, with faith-based organisations or in the charity or not-for-profit sector
Experience working in cross-cultural environments.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK.

Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: circa £60k, pro rata for part time

Sobus is seeking an experienced Transformation Lead to guide a strategic review and organisational transformation programme during a pivotal period of change. Working directly with the Board of Trustees, you will assess future options, develop a sustainable operating model, strengthen partnerships, and create a clear roadmap for the organisation's future.

We're looking for someone with:

• Significant senior leadership and change management experience
• A proven track record of organisational transformation
• Strong strategic, financial and stakeholder management skills
• Experience developing sustainable business and operating models
• The ability to lead confidently through change and and uncertainty

Important Contract Information

This is a specific, time-limited transformation role with defined deliverables. While a short extension may be considered if required, there is no expectation that the successful candidate will remain employed by Sobus beyond the end of the contract. The role is being recruited to deliver a transformation programme, not to fill a permanent position.

To apply, please send your CV and covering letter setting out how you meet the person specifications for this role our CEO, Sue Spiller.

Sobus welcomes applications from all backgrounds and is committed to equality, diversity and inclusion

As Senior Manager: Community Wellbeing Services, you will hold leadership responsibility for key services including Community Connections, Safe Haven and Counselling, ensuring they are safe, effective, high-quality and aligned within a coherent organisational approach. This is a senior leadership role accountable for the strategic direction, operational performance and integration of Catalyst’s community-based services and partnerships across Surrey.

Beyond service oversight, you will lead the development of a connected and responsive community offer, ensuring Catalyst’s services operate as part of a wider network of provision across Surrey. You will play a central role in shaping how services connect with each other and with external partners to create clear, accessible and holistic pathways for clients.

You will lead the development of a coherent community wellbeing operating model, ensuring clarity of roles, responsibilities and pathways across services.

You will define and drive what partnership working means at Catalyst, building strong, visible relationships across the VCSE sector, statutory services and local networks, and ensuring Catalyst is a trusted, active and vibrant presence within local communities.

A key focus of the role is ensuring consistent quality, strong safeguarding practice and effective performance across diverse community settings, supported by clear standards, oversight and continuous improvement.

You will be expected to be highly visible and present across services and partnerships, maintaining close connection to delivery, staff, communities and stakeholders.

Location: Nankeville Court, Woking (hybrid), with regular presence across community sites, partner organisations and Catalyst locations
Salary: £41,000-£45,000
Hours: 35 hours
Contract type: Permanent

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

About you

We are looking for an experienced, values-led leader with a strong background in community-based mental health, wellbeing, social care, counselling, community development or a related field. You will bring significant experience of leading staff and services in complex community settings, with the ability to balance strategic oversight with close connection to frontline delivery.

You will have strong safeguarding knowledge, sound professional judgement and experience of managing risk within multi-agency and community contexts. Confident working in partnership, you will be able to build trusted relationships across the VCSE sector, statutory services and local networks, influencing others and supporting joined-up, accessible pathways for clients.

You will be emotionally intelligent, resilient and inclusive in your leadership style, able to lead teams through change while maintaining clarity, professional boundaries and a strong focus on quality. You will be comfortable using data and insight to inform service improvement, performance and decision-making, and will be able to maintain a visible presence across services, partnerships and community settings.

A commitment to equality, diversity, inclusive practice and trauma-responsive services is essential, along with the ability to travel regularly across Surrey and work flexibly across multiple sites.

Please refer to the job description for a full breakdown of the key responsibilities and person specification.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK.

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.