• Are you looking for volunteer roles ?

    Go to volunteering section

139

Head of public engagement and communications jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

The King's Trust, London (Hybrid)
£26,936.00 to £28,050.00, dependent on your location, skills, knowledge and experience
Posted 5 days ago
University of Manchester, Manchester (Hybrid)
£47,389 - £58,225 per year
Posted 1 week ago Apply Now
City Year UK, Multiple Locations (Hybrid)
£80000 - £90000 Per Annum
Posted 1 week ago
Social Interest Group, London (Hybrid)
£100k - 110k per year
Posted 1 week ago Apply Now
Aquilas, Cambridge (Hybrid)
£47,810 - £54,710 per year
Posted 5 days ago
The King's Trust, Leeds (Hybrid)
£23,672.00 to £28,783.00 dependent on your skills, knowledge and experience
Posted 4 days ago
Royal College of Paediatrics and Child Health, Multiple Locations (Hybrid)
£45,864 pa plus excellent benefits
Posted 1 week ago
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
£34,000 pa (pro rated to £20,400) + benefits (including 25 days annual leave and pension)
Posted 2 weeks ago Apply Now
Closing tomorrow
WWF-UK, Multiple Locations (Hybrid)
£37,581pa + excellent benefits
Posted 2 weeks ago
John Wesley's New Room, Broadmead (On-site)
£45,000 - £55,000 per year
Posted 4 days ago
Child Poverty Action Group, London (Hybrid)
£41,769 - £53,661 per year
This is an exciting role in our committed policy team leading the fight to end child poverty in the UK.
Posted 1 week ago
Page 9 of 10
High Wycombe, Buckinghamshire (On-site)
£40,000 - £420,000 per year
Full-time
Permanent
Job description

Volunteer People Manager

Reports to: Head of People & Culture

Salary: £40,000- £42,000

Location: Hybrid (Tues-Thurs based in High Wycombe Buckinghamshire)

Direction Reports: None

About Us

With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers.

We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it’s an exciting time to be part of building our next chapter.

Job Purpose

To lead and embed a consistent, high-quality people experience for the organisation’s volunteer workforce across the full lifecycle.

This role is responsible for ensuring volunteers are recruited, inducted, supported through change, and managed in line with organisational policies, values and strategy, while enabling operational teams to lead volunteers day-to-day within their departments.

The postholder will act as the organisational expert on volunteer lifecycle, ensuring a unified people approach that strengthens capability, retention and culture.

Key Accountabilities

Volunteer Lifecycle

· Own and manage the end-to-end volunteer lifecycle framework.

· Design, maintain and continuously improve volunteer policies, procedures and guidance.

· Ensure volunteer processes mirror staff approaches where appropriate.

· Act as the subject matter expert for volunteer people matters.


Recruitment, Onboarding & Induction

· Support the volunteer recruitment processes.

· Develop recruitment pipelines and partnerships.

· Design and deliver a robust volunteer induction model.

· Support managers through tools, templates and guidance.

Volunteer Training and Development

· Design and oversee a structured volunteer training framework aligned to organisational values, policies and role requirements.

· Work with departments to identify core and role-specific training needs.

· Ensure volunteers have access to appropriate learning resources to enable confidence and effectiveness.

· Embed ongoing development opportunities to support engagement, retention and succession.

· Enable managers to deliver training locally through guidance and best practice.

Cross-Team Collaboration

· Lead people aspects of change impacting volunteers working closely with the Head of Change.

· Collaborate with departments on role design and expectations.

· Upskill managers through guidance and training.

About You — Skills & Experience

  • Experience in a People or Volunteer Management with responsibility for volunteer or workforce lifecycle activity
  • Strong knowledge of recruitment, onboarding and development processes and how to create consistent people experiences
  • Ability to design and implement policies, frameworks and practical guidance that support managers day-to-day
  • Confident working across teams, building relationships and influencing without direct line management responsibility
  • Experience supporting organisational change
  • Skilled in developing learning and training approaches that build capability and engagement
  • Organised and able to manage multiple priorities while maintaining attention to detail
  • Clear communicator with a collaborative, coaching style
  • Experience working with volunteers or within the charity / not-for-profit sector desirable

CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

If this job sounds like it would be of interest to you, please get in touch, we'd love to hear from you! 

Organisation
CSSC View profile Organisation type Non Charity Employer Company size 51 - 100

We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.

Posted on: 26 February 2026
Closing date: 26 March 2026 at 11:34
Tags: Human Resources, Volunteering Management