Housing led worker jobs

Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For
You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Leadership of a team delivering frontline support
• Previous experience managing operational budgets
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

Occupational requirement:

• This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.

What We Offer

• Salary of £40,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centred, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Start date: ASAP with consideration given to notice periods
• Deadline for submitting your application: 19 March 2026
• First screening interviews, remotely: 25 March 2026
• Full interviews in person in central London: 30 March 2026
• Start date: ASAP with consideration given to notice period

About the role:

We’re looking for passionate, proactive Young Person’s Workers to join our teams, two in Greenwich and one in Lewisham. This is a hands-on, relationship-focused role where you’ll support young people to move towards stability, independence and long-term opportunity.

You’ll work directly with young people who may be facing housing instability and other challenges, providing personalised, practical support that builds confidence and resilience. Through strengths-based support planning and clear safety plans, you’ll help young people develop essential life skills - from managing a tenancy and budgeting, to accessing education, training and employment. Your role is to help them turn aspirations into achievable steps.

Day to day, you’ll coach and motivate young people to take ownership of their goals, whilst maintaining professional boundaries and managing risk confidently. You’ll work collaboratively with internal colleagues and external partners to ensure each young person has access to the right services at the right time. You’ll keep accurate records, review progress regularly and adapt support to reflect changing needs - always focused on sustainable outcomes.

This role is about more than providing support - it’s about unlocking potential. You’ll be part of a team that believes young people can thrive with the right guidance, encouragement and opportunities. In return, you’ll gain valuable experience in supported housing and youth-focused services, with genuine opportunities to grow your career at Single Homeless Project (SHP).

If you’re motivated by seeing young people succeed and want to play a key role in helping them build independent futures, we’d love to hear from you.

Please note these roles work on a rota, including some weekends and late night working. 

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with young people with complex needs and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 8th March at midnight

Interview date: Tuesday 17th and 18th March at SHP Head Office in Kings Cross

Please note, suitable candidates will be invited to a second stage interview. 

This post will require an Enhanced DBS check to be processed by SHP for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services.

This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

Why do we exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

· Collaboration before competition

· People before programmes

· Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

· Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)

· Additional 5 days annual leave purchase scheme through salary sacrifice

· Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)

· Cycle to work scheme

· 2 Volunteering days per year

Key terms and conditions

Job Title: Health Engagement Worker

Hours: 37.5 hours per week

Contract: Permanent

Normal hrs to be worked: Monday-Friday 9am-5pm

Location: Brighton

Salary: £29,892 per Annum

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March.

Provisional interview dates will be the week of 23rd March.

Role Summary

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Role Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to;

· Assisting them in addressing housing, financial, health or wellbeing needs

· Accompanying them to appointments

· Connecting them with appropriate support services such as substance misuse services or food banks

· Collaborating with agencies such as the local authority, housing providers and support services

· Advocating on behalf of the service user to access medical care, housing and benefits.

· Maintaining regular contact, a listening ear and emotional support during times of crisis

· Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness

· Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.

· Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.

· Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.

· Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users.

· Support delivery of the activities programme where needed.

· Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles.

· To record all service user data on the Inform system within the standards set by the organisation.

· Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment.

· Oversee work streams within the project as directed by the Project Lead.

Service Development

· Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team.

· Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.

· Provide reports and case studies when requested.

· To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

· Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience

· Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)

· Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

· Care, empathy and skilled in dealing with emotionally vulnerable service users

· Excellent ability to engage with service users in an empowering manner

· Effective communication; written and oral skills

· Effective administrative and IT skills

· Excellent organisational skills

Knowledge

· Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.

· Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.

· An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal Attributes

· Commitment to equal opportunities in our service delivery

· High self-awareness and the ability to maintain personal well-being through periods of pressure and stress

· Ability to be self-motivated and work well in a team or as a lone worker

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Service Manager, looking to join at an exciting time of growth and be part of a brand-new service opening in Aylesbury. If you are an experienced Service Manager who is committed to leading a high quality team to support vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

What you’ll be doing

• Lead and support a team of support workers to deliver high quality support sessions, supporting individuals with multiple disadvantage who are facing homelessness.
• Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
• Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.
• Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s People policies.
• Lead on ensuring all aspects of service and property compliance and H&S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.
• Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.
• Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.
• Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.
• Support the team with welfare benefit queries and money management skills to maximise rental income.

What you’ll receive

• Salary - £38,000
• 31 days of annual leave
• On-site parking
• Blue Light Card
• Referral programme

Housing First Support Worker (28 hours per week)

Spitalfields Crypt Trust (SCT) is recruiting a Housing First Support Worker to join our specialist team supporting people who have experienced homelessness and other traumatic events.

In this role, you’ll hold a small caseload (around six residents) and provide tailored, person-centred, trauma-informed support that helps people sustain their tenancies, improve their wellbeing, and work towards recovery on their own terms. You’ll build trusting relationships over time, combining practical housing-related support (such as moving in, budgeting, appointments, maintaining a home and accessing community resources) with strong advocacy to ensure residents can access healthcare, benefits, housing services and specialist support.

You’ll work closely with SCT colleagues and a range of external partners across Tower Hamlets to remove barriers, reduce risk, and prevent eviction. The post includes completing needs and risk assessments, maintaining clear case records (including on In-Form or similar systems), and contributing to reporting and service learning. This is a values-led role for someone who is organised, resilient, and confident working independently with adults facing multiple disadvantage (including addiction, mental ill health, and long-term homelessness).

This is a part-time post (28 hours per week) with a salary up to £32,000 (up to £25,600 pro rata). Enhanced Adult Workforce DBS is required. Benefits include 25 days annual leave (rising to 30) plus bank holidays (pro rata), pension matched up to 5%, BUPA Employee Assistance Programme and wellbeing plan, cycle to work scheme, season ticket loan, and training and development opportunities.

Please see the full Job Description attached.

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours ‘on-call rota’.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Are you a person-centred leader who thrives on empowering others and driving positive outcomes for young people?

If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove.

Our provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16–25.

We take a trauma-informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction.

You will join a passionate team of Support workers, Night workers and Bank staff who provide day-to-day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive.

What you will be doing

As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high-performing environment where young people can thrive.

Service Provision

You will support the Supported Housing Manager with the day-to-day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include:

• Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules.
• Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms.
• Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent-payment culture among residents.

Leadership and People Management

You will directly line-manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will:

• Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people.
• Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries.
• Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. 

General Responsibilities

• Participate in the management on-call rota, offering out-of-hours support to services across the wider locality.
• Embed Psychologically Informed Environments (PIEs), Trauma-Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person-centred.

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

About you

You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma-Informed Care and Psychologically Informed Environments (PIE).

You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution-focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision-making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.

CLOSING DATE: Sunday 15 March 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Hours: 35 hours per week 
Contract: Fixed term to March 2027 
Location: Hybrid, with regular travel across Hastings & St Leonards 
Reports to: Citadel Coordinator – Hastings 

About Housing Justice 

Housing Justice brings communities together to tackle homelessness by building personal connections, fostering belonging, and working for justice in the housing system. We train and support volunteers to provide personalised assistance that helps people access accommodation, navigate services, and rebuild stability. 

We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About Citadel and your role 

Citadel is a volunteer-powered homelessness prevention project supporting people experiencing, or at risk of, homelessness to settle into a home, sustain their tenancy, and feel part of a supportive community. 

Since 2020, Citadel has expanded across Wales and England. 

This is an exciting opportunity for a proactive, compassionate and solutions-focused individual who believes in the power of community to end homelessness, to be part of our growing community project in Hastings. 

As our support worker, you will work alongside the Citadel Coordinator and our volunteers, to provide short-term, intensive support to individuals with complex needs, helping them overcome barriers to resettlement and tenancy sustainment.

You will use a trauma-informed, person-centred approach to help individuals build confidence, independence and lasting stability. 

The role will require skills in support and advocacy, partnership working, and community building. For more information, please see the attached job description.

Join Homeless Oxfordshire as a Project 41 Support Worker, supporting people with experiences of homelessness, trauma, substance use, and mental health needs to live more independently in dispersed accommodation. You’ll build compassionate, trauma-informed relationships, deliver high-quality support, coordinate with partners, manage risks and safeguarding, and help clients move on to suitable long-term housing. Join a supportive team where your commitment, resilience, and positive approach truly change lives.

Main Purpose Of Job:
Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.

Main Areas Of Responsibility:

• To ensure the effective delivery of high quality support, housing management and resettlement opportunities.
• To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.
• To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.
• To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.
• To assess risk and suitability of referrals for the service.
• To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.
• To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients. Reporting any safeguarding concerns without delay in line with procedures.
• Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.
• Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.
• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• To participate in the induction of and support new team members.
• To contribute to a positive team culture which is inspiring and motivational.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Our Vacancy

As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals.

What you'll do
In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies.

What you'll need

• Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering
• Strong communication skills and the ability to build positive relationships with young people and external partners
• A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives
• Confidence to work independently (including lone working) and collaboratively as part of a team
• Good IT literacy, including the use of Microsoft Office and data entry systems

Why join us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get

• 25 days’ annual leave 
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.

Please read before applying:

This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings, evenings and sleep-ins so flexibility is key.

We’ll be reviewing applications and holding interviews on a rolling weekly basis, so please keep an eye on your inbox and phone - our team will be in touch to get you booked in!

Closing date: 12 March 2026

This role requires an enhanced DBS check.

If successful, you will be required to complete sleep-in shifts as part of your regular duties. 

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.

Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. 

Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.

We are recruiting: Housing Officer & Support Worker. 

Location: Telford & Wrekin – onsite only 

Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying) 

Salary: £13.60 p/h (reviewed in April) 

Contract: Permanent 

The role 

Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles. 

As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals. 

What you need 

A full, valid UK driving licence 

A vehicle insured for business use 

An enhanced DBS check (cost covered by Stay) 

What we offer you 

We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from: 

✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service) 

✅ Birthday off following completion successful probationary period 

✅ Regular supervision and guidance 

✅ Access to our Employee Assistance Programme providing GP access and wellbeing support 

✅ Pension scheme 

✅ Eligible for a Blue Light Card discount scheme 

✅ Fully funded training and continuous development 

£38,000 per annum

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Service Manager, looking to join at an exciting time of growth and be part of a brand-new service opening in Bristol. If you are an experienced Service Manager who is committed to leading a high quality team to support vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

What you’ll be doing

• Lead and support a team of support workers to deliver high quality support sessions, supporting individuals with multiple disadvantage who are facing homelessness.
• Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
• Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.
• Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s People policies.
• Lead on ensuring all aspects of service and property compliance and H&S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.
• Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.
• Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.
• Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.
• Support the team with welfare benefit queries and money management skills to maximise rental income.

What you’ll receive

• Salary - £38,000
• 31 days of annual leave
• 41 hours of training
• On-site parking
• Blue Light Card
• Referral programme

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

Salary: £20,420 pro-rata (£27,227 FTE)

Hours of Work: 30 hours per week (working 1 weekend out of 4)

Location: Leicester city centre - Dispersed properties

Benefits: 33 days of annual leave, including bank holidays (pro-rata), Birthday leave, Service leave (pro-rata), Pension and Health Cash Plan, Company Sick Pay, Free on-site Gym access, Menopause Welfare leave, complimentary Y Theatre tickets and Blue Light discount card eligibility.

Why this role exists

At YMCA Leicestershire, we believe that having a safe place to live can change a life, but only when its paired with kindness, trust and the right support.

Many of the young people we work with have experienced homelessness, instability, trauma or displacement. Some are finding independence for the first time, others are re-building their confidence and sense of security.

The Housing Officer role exists to ensure young people are never doing that alone.

As a Housing Officer at YMCA Leicestershire, you’ll play a vital part in creating homes that feel safe, respectful and empowering, while helping young people move forward at their own pace.

About the Housing Officer role

As a Housing Officer, you’ll support young people living in our Move-On and Unaccompanied Asylum-Seeking Children (UASC) accommodation. The Housing Officer role combines practical housing management with relationship-based support.  

This isn’t about fixing people. It’s about noticing strengths, building confidence and offering steady, practical support when it matters most.

Key duties of the Housing Officer role

You’ll focus on the core responsibilities below (full details are available in the job description)

• Supporting young people to settle into their homes
• Providing structured housing-related support (including more intensive support within the UASC provision)
• Managing housing responsibilities such as rent, behaviour, property standards and safeguarding
• Supporting access to education, training, employment and wider services
• Building trusting relationships while maintaining clear professional boundaries
•  closely with colleagues and partner agencies to achieve positive outcomes

You will be part of a supportive Housing Officer team where reflection, supervision and wellbeing are built into how we work, not as an afterthought.

An enhanced DBS check is required as part of our safer recruitment process.

About you

You don’t need to have all the answers, but you do need to care.

You’ll be a Housing Officer who:

• Treats people with dignity and respect
• Understands that behaviour often comes from experience
• Can be warm and human while holding clear professional boundaries
• Stays calm when things feel difficult

You may already be working as Housing Officer, Support Worker, Youth Worker or in a people-focused role, or you may be ready to take the next step into a Housing Officer position.  

You’ll bring:

• Experience supporting young people or adults in a people focussed role
• A Level 3 qualification in Housing, Youth & Community, Social Work, Coaching or a related field (or a willingness to work towards this)
• Confidence working alongside other professionals and agencies
• Emotional resilience, flexibility and good judgement
• A full driving licence, access to a vehicle and business insurance

Why work for YMCA Leicestershire as a Housing Officer?

Because people matter here, including the people who work here.

We are a values-led charity supporting young people aged 16-25 through housing, care, wellbeing, sport and culture (including the Y Theatre, Leicester’s oldest theatre).

People chose to work here because:

• You are trusted to do meaningful work,
•  Kindness and professionalism go hand in hand,
• Your development and wellbeing are genuinely supported,
• You can see the difference you make every single day.

Our vision is simple: every young person deserves a safe place to call home and the support to create lasting change.

Safeguarding

YMCA Leicestershire is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to act in line with our safeguarding policies and procedures.

Equality, Diversity & Inclusion

We want our workforce to reflect the communities we serve. We welcome applicants from people of all backgrounds and identities, and we’re especially keen to hear from those under-represented in the charity and housing sectors. If you need adjustments at any stage of the recruitment process, just tell us, we will do our best to support you.

GDPR

Applicants’ personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy.

Role Identifiers

#HousingOfficer #HousingSupport #YouthHousing #SupportedHousing #CharityJobs #ValuesLedWork #HousingCareers #YMCAjobs