Housing services manager jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London with homeworking in line with Crisis’ Hybrid Working Policy

About the role

The Social Media Manager at Crisis leads and develops our organic social media strategy, helping more people engage with our mission to end homelessness. You will manage our main social channels, creating and delivering high-quality content that grows audiences, deepens engagement and supports fundraising, campaigning and brand objectives.

Working collaboratively with colleagues across Crisis, you'll shape compelling social content, build our social media reach and use insight and performance data to continually improve results. You'll also play a key role in developing our long-term approach to social media helping establish a clear vision, consistent standards and an integrated approach as part of the wider channel mix.

This is an exciting opportunity for an experienced social media professional who wants to combine hands-on delivery with the chance to influence how one of the UK's leading charities uses social media to create lasting change.

About you

• Experience of developing and delivering successful organic social media strategies across multiple platforms.
• Strong editorial judgement, using audience insight and performance data to create engaging, high-quality content.
• Excellent understanding of social media platforms, content formats and emerging trends.
• Experience of community management and moderation.
• Strong relationship-building skills with experience working across teams and with external partners and agencies.
• Commitment to Crisis' purpose and values, including equality, diversity and social inclusion.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16th August 2026 at 23:59

Interviews are scheduled to take place online via Microsoft Teams on Wednesday 2 September and Thursday 3 September 2026.

Interview process: Competency-based interview, plus a short task/ presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Do you have a passion for supporting people to rebuild their lives? 

We are looking for a Recovery Worker to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough,supporting residents around their strengths and aspirations. 

The Hounslow LIFE service is a large multi-site service that has a staff team of 32 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.

In the role of Recovery Support Worker, you will be working withour clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation. You will assist a caseload of clients, supportingthem to maintain independence in the community, build on their skills for employment, manage their own health needs, and look towards a brighter future. You will also have some housing management responsibilities as part of ensuring we deliver safe, high quality services.

Please note, due to the needs of all our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working.

About you 

To succeed in this highly rewarding role you would benefit if you: 

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change. 
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
• Be committed to our Recovery Ethos. 

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. 

How to apply 

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. 

Closing date: 10am on 13 August 2026

Interview and assessments on: TBC

Criminal Justice Substance Misuse Recovery Worker

The Recovery Hub, Portsmouth

37 hours per week, 12 months fixed term contract

Salary Scale:  22-26 (£26,986 - £30,561 per annum)

 

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Role

The role will be based at The Recovery Hub in Southsea, but the work will involve taking on lead positions within the criminal justice substance misuse team and co-location, visiting clients with other services or in clients’ homes, and working alongside key partner agencies. You will work within a flexible 37 hour working week including a rota of regular evening work and some work at weekends.

The Impact you will make

• The role will involve working with people who have experienced trauma, substance misuse and mental health issues, where you can use your knowledge of criminal justice services and of the impact of substance misuse on individuals, families and the wider community.
• You will be able to support and manage a caseload of clients safely and effectively who will have a wide range of needs, risks and differing levels of motivation to change or engage in treatment.
• You will understand the impact of substance use and alcohol dependency and be skilled to offer an array of suitable and psychologically informed behaviour change interventions. This will include monitoring medical Opiate Substitute Prescriptions, completing drug screenings of urine and saliva samples, and exploring Psychosocial support options through one-to-one support so that your work helps people towards making their lives better.
• You will work closely with Portsmouth criminal justice services and be based from a range of different locations as directed by your line manager. These locations will include; Portsmouth Probation, Court teams, IOM offender management and Portsmouth custody. You may also need to travel to prisons to meet people on release from their custodial sentences, to help minimise risk of relapse and potentially fatal overdose once people begin integrating back into the community.

The Ideal candidate

• You will have a background in working in a structured one to one setting with clients around trauma and ideally have a solid career background in substance misuse, criminal justice, mental health or a similar vocation.
• You will work in a holistic and person-centred approach to support individuals who want to make changes to their lives by investing in professional relationships to help understand people’s needs and understand goals and interventions that are important.
• Working assertively to engage hard to reach people and clients who are resistant to treatment are important skills, and workers often need to be tenacious in their approach.
• Good risk assessment and management skills are essential, as well as a strong ability to build meaningful and trusting relationships with people.
• Your work with people will help keep clients safe with underpinning foundations of recovery, change and harm minimisation techniques. This will enable SSJ to deliver our purpose to create engaging opportunities for growth and development for employees and our service users alike. 
• Our ideal candidate will have high self-awareness and recognise your own resilience and challenges.
• You will have excellent time and diary management alongside a high standard of case record keeping and communication skills with clients and professional alike. 

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Friday 14^th August 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

Head of Human Resources & Organisational Development

12-Month Fixed-Term Contract

Location: London, Euston

Lead the people agenda at one of the world's most influential architectural organisations.

At the Royal Institute of British Architects (RIBA), our people are at the heart of everything we do. As the global professional body for architecture, we're committed to creating an inclusive, collaborative and high-performing workplace that enables our colleagues to thrive and deliver real impact for our members and the wider profession.

We're looking for an experienced and inspiring Head of Human Resources & Organisational Development to join us on a 12-month fixed-term contract. Reporting to the Executive Director of Corporate Services and as a member of our Senior Management Team, you'll shape and lead our people strategy during an exciting period of organisational change.

This is an outstanding opportunity for a senior HR leader who enjoys combining strategic thinking with hands-on delivery and wants to make a lasting impact on organisational culture, leadership and employee experience.

What you'll be doing

You'll lead our HR and Organisational Development function, ensuring our people strategies, policies and services enable RIBA to attract, develop and retain talented colleagues.

You'll provide strategic leadership across:

• HR and Organisational Development strategy
• Business partnering and organisational design
• Talent attraction, development and succession
• Employee engagement and culture
• Learning and leadership development
• Performance management
• Employment law, HR policy and employee relations
• Health, safety and wellbeing

You'll also play a key role in delivering the people aspects of our House of Architecture Programme, helping to shape modern, flexible ways of working and ensuring RIBA continues to be a great place to work.

About you

You'll be an accomplished HR leader with the credibility to influence senior stakeholders and the practical experience to turn strategy into action.

You'll bring:

• Fellow CIPD qualification (or equivalent senior HR experience)
• Significant experience leading HR and organisational development functions
• A successful track record of delivering organisational and cultural change
• Strong employment law knowledge and commercial judgement
• Experience advising Executive teams, Boards and Committees
• Outstanding communication, influencing and leadership skills
• The ability to inspire teams while remaining pragmatic and hands-on

Experience within a charity, membership organisation or not-for-profit environment would be an advantage but isn't essential.

Why RIBA?

This is a rare opportunity to shape the future of our organisation through our people. You'll join a passionate and collaborative team, influence decisions at the highest level and help create an inclusive, innovative and high-performing culture that supports our long-term ambitions.

If you're looking for a role where you can combine strategic leadership with meaningful organisational impact, we'd love to hear from you.

The interview process will be a two stage process, with the first interviews taking place on Wednesday 19th August, in-person, in the London offices.

National – home/hybrid with travel to local authority areas as required

Ref: MMA-261

Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?

If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the Programme

Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.

St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.

About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.

You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.

What we are looking for

• Proven experience leading programme mobilisation, implementation or service development within complex partnership environments.
• Experience working across systems supporting people experiencing multiple disadvantage, social exclusion or related fields.
• A track record of building effective relationships with local authorities, statutory agencies, voluntary sector organisations and people with lived experience.
• Strong analytical skills, with the ability to interpret complex information and translate insight into practical action.
• Excellent communication, facilitation and influencing skills, with confidence engaging a wide range of stakeholders.
• The ability to work strategically while maintaining a practical, delivery-focused approach in a fast-paced environment.

Please note this role requires a Basic DBS check.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking a Marketing & Lead Generation Officer to join our Fundraising & Communications Team at this pivotal time. This opportunity is available on permanent basis.

We are looking for a motivated and results-driven Marketing & Lead Generation Officer to help grow our Training & Prevention income through strategic marketing and business development activity. This is an exciting opportunity to combine your marketing expertise with meaningful social impact.

About the Role

Our sector-leading training programmes are delivered to universities, schools, local authorities, healthcare providers, police services, charities and corporate organisations. These programmes equip professionals and young people with the knowledge and confidence to prevent sexual violence and respond safely to disclosures.

What We Do

Rape Crisis South London (RCSL) is a specialist charity dedicated to supporting survivors of rape, sexual abuse and all forms of sexual violence across twelve London boroughs. We provide a range of trauma-informed services that empower survivors, promote recovery and help individuals rebuild their lives.

What You’ll Do:

• Develop and deliver targeted email marketing campaigns to generate enquiries, leads and training bookings.
• Identify and engage new audiences across the corporate, education, healthcare, public and community sectors. 
• Create compelling marketing content that showcases the impact and value of our training programmes. 
• Build and manage a robust sales pipeline, nurturing prospects from first contact through to booking. 
• Act as the first point of contact for training enquiries, building positive relationships with prospective clients. 
• Work closely with our specialist trainers to coordinate meetings, develop opportunities and maximise conversions. 
• Monitor campaign performance, analyse data and use insights to continuously improve results. 
• Maintain accurate records and reporting using our CRM system. 
• Help grow a vital income stream that directly funds frontline support services for survivors of sexual violence. 
• This role would suit someone who enjoys building relationships, spotting opportunities, delivering creative marketing campaigns and using data to drive results, all while contributing to a mission-driven organisation that creates meaningful social impact.
   

About you
We are looking for someone who has:

• Experience delivering successful email marketing campaigns.
• A track record of generating leads, enquiries or sales.
• Strong written communication and marketing content creation skills.
• Experience using CRM systems and analysing campaign performance.
• Excellent organisational and relationship-building skills.
• The ability to work independently while collaborating effectively with colleagues.
• A commitment to feminist values, survivor-centred practice and the mission of Rape Crisis South London.

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Training & Prevention Manager, Director of Fundraising & Communications and one other panel member.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Basic DBS.

The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format to email address listed
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @ rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Creative Support own and manage a portfolio of supported accommodation across the country. 

We require an individual with experience of inspecting properties, devising schedules of works and co-ordinating property works to work as part of our busy Property Services Team based in Stockport.

The Property Refurbishment Co-ordinator will contribute to the effective maintenance of company property assets and co-ordinate a variety of property related works including urgent repair works, reconfiguration works and refurbishment projects. The Property Refurbishment Co-ordinator will attend properties post works to sign off on quality.

The Property Refurbishment Co-ordinator will be based with and work closely with the Stockport office-based Property Services Team. They will also work with senior staff at Creative Support services across the country, building consultants, external contractors and the in-house maintenance team.

Applicants must have excellent written skills and be confident in following up post inspection via email and/or letter with findings from inspection and recommendations for next steps.

Applicants should hold a full driving license and be willing to travel.

As a car is required for this role, employees may be provided with a company car from an agreed range of models and costs. Alternatively, a monthly taxable car allowance of £250, or use of company pool cars can be offered.

Employees who use their own vehicle for work can claim business mileage at approved rates. Costs incurred on company business will be reimbursed on receipt of approved claim forms.

Any employee using a vehicle for work must ensure they have business use motor insurance. A valid certificate of insurance must be provided for inspection before and during employment.

Vacancy Reference Number: 93685

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Location: North Weald, Epping or Earls Colne, Colchester
Salary: £40,000 to £45,000
Hours: 37.5 hours / 5 days a week
Contract type: Permanent

About Essex and Herts Air Ambulance Trust (EHAAT)
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Job Purpose
Sitting within the Philanthropy team, you will lead and grow our Legacy and In Memory income streams. As an experienced and compassionate manager, you will develop and deliver strategies that inspire supporters to leave a gift in their Will or give in memory of loved ones, helping to secure vital long-term income for our life-saving service.

You will combine strategic thinking, creativity and sensitivity to drive measurable income growth, while delivering high-quality, personalised supporter stewardship. You will also play an important role in building a strong legacy pipeline and shaping meaningful In Memory opportunities that reflect and respond to supporter motivations.

Specific Duties and Responsibilities
Strategy, Growth & Pipeline

• Develop and deliver a clear legacy and in memory strategy aligned to income targets and organisational priorities
• Build and manage a strong pipeline from awareness through to pledge and realisation
• Identify and implement growth opportunities across products, campaigns, partnerships and digital channels
• Monitor market trends and insights to drive continuous improvement
• Contribute to long-term financial planning through forecasting and income modelling

Legacy Giving

• Lead integrated, multi-channel campaigns to promote Gifts in Wills
• Develop effective supporter journeys to increase consideration and conversion
• Manage relationships with legacy pledgers and prospects, delivering high-quality stewardship
• Work with legal and will-writing partners to maximise uptake
• Oversee legacy administration, including Legacy Link (approx. one day per week), ensuring all processes are handled professionally and sensitively

In Memory Giving

• Develop and grow in memory products, including tribute funds, appeals and bespoke initiatives
• Work closely with the Patient and Family Liaison team to deliver a compassionate, high-quality experience for bereaved families and supporters
• Strengthen digital in memory journeys in collaboration with marketing and digital teams
• Increase engagement and lifetime value of in memory supporters
• Integrate in memory activity into wider fundraising campaigns

Performance & Insight

• Set and deliver annual budgets, income targets and KPIs (FY26/27: £3.3m legacy income; £360,000 In Memory income)
• Monitor performance and optimise activity using data and insight
• Ensure accurate records and compliance with relevant regulations and best practice
• Provide regular reporting on performance, pipeline and risks/opportunities

As EHAAT is a patient focused emergency medical charity, we feel it is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency. For this reason, you will need to complete mandatory, in-house CPR and AED awareness training annually.

Person Specification
Knowledge / Skills

• Proven experience in fundraising, with strong experience in legacy and/or in memory giving (essential)
• Demonstrable track record of delivering income growth and supporter engagement (essential)
• Strong relationship management skills, with the ability to communicate with empathy, sensitivity and confidence (essential)
• Experience developing and delivering high quality campaigns and supporter journeys, ideally across multiple channels (essential)
• Ability to use data and insight to inform decision-making and improve performance (essential)
• Experience delivering high-quality supporter stewardship and donor experiences (essential)
• Strong organisational skills with excellent attention to detail (essential)
• Good understanding of GDPR and fundraising regulation (essential)

Experience

• Experience of legacy administration and working with executors or estates (desirable)
• Experience working with digital in memory platforms or tribute funds (desirable)
• Experience managing external agencies or suppliers (e.g. will writing providers) (desirable)
• Understanding of audience segmentation and supporter lifecycle planning (essential)

All criteria above are assessed via application and interview.

Benefits
As a valued member of the charity team, you will have access to a wider range of benefits including:

• 24 days annual leave plus 8 bank holidays (pro-rata), increasing with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one of employment
• Manage your own hours with core hours working schedule
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

The closing date for applications is 31st August 2026

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment

We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.

The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.

The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.

This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.

Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years

Key responsibilities:

Outreach & Engagement

• Deliver assertive outreach across Surrey providing a person centred and trauma informed approach to clients referred into the project.
• To work with clients in the community using a safe, risk assessed approach. Working collaboratively with other practitioners to best support the needs of the client.
• To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
• To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
• Work with clients to develop an action plan that best fits their current needs, identifying any barriers and be proactive in supporting them to achieve their goals.
• Undertake continuous assessments with all clients, monitoring their well-being and development through the use of, but not limited to, GAD7, PHQ9, impact reporting and individual case studies.
• Engage service users who may be resistant or disengaged from traditional support services.

Safeguarding & Risk Management

• Identify, assess, and respond to safeguarding risks.
• Develop and implement risk management and safety plans in collaboration with service users.
• Act promptly on safeguarding concerns in line with company and local authority procedures.
• Work closely with police and safeguarding teams to protect victims.

Case Management

• To record and maintain accurate and comprehensive client case notes on our database. Including ensuring all project monitoring material is completed within set timeframes and reported to management.
• Complete needs assessments and co-produce support plans tailored to individual needs.
• Monitor progress and adjust interventions accordingly.

Multi-Agency Working

• Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences).
• To facilitate joint working with other support services to tackle any barriers, including Housing; Health; Social care; Domestic abuse; Drug and Alcohol and Criminal Justice.
• Advocate on behalf of clients to access services, housing, and support.

Working Conditions

• Regular lone working and community-based visits, including high-risk environments.
• Flexible working hours, which may include evenings and weekends.
• Requirement to follow all health and safety and lone working procedures.

 About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

About you

The post is looking for someone who has:

• Experience supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage.
• Experience of assertive outreach, intensive engagement or working with people who may be reluctant to access support.
• A strong understanding of safeguarding, risk management and working with complex or high-risk situations.
• Knowledge of issues such as cuckooing, county lines, exploitation, trauma-informed practice and harm reduction.
• Excellent communication and interpersonal skills, with the ability to build trust and work in a non-judgemental way.
• The ability to work independently, manage competing priorities and make sound decisions in challenging environments.
• Resilience, empathy and strong problem-solving skills.
• Good IT and record-keeping skills.
• The ability to work flexibly across Surrey, with a full UK driving licence and access to a vehicle.
• A commitment to Catalyst’s values of kindness, commitment and integrity, and to equality, diversity and inclusion.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Female Recovery Worker 

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: £26,200

Shift Pattern:  37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.

About the Role

We are hiring a Recovery Worker to join our Women's Service based which is based in Hove. The service provides low, medium, and high level support to women who have experienced homelessness, criminal justice history, substance use, mental health, and domestic abuse. As a Recovery Worker, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners. 

Key Responsibilities include: 

• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to residents as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications.

About You

We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others. 

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

You will have:

• An understanding or willingness to learn the impact of homelessness on women from different backgrounds and multiple needs
• Experience of working with people with multiple and complex needs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others
• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Alignment with SIG Values

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The role is full time and permanent. Based at Bloomsbury campus but also expected to have a presence at UCL and Canary Wharf school of Management and other locations. 60/40% hybrid role (60% on campus). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Job description

The Head of Facilities & Safety Governance provides strategic and operational leadership for the Union’s facilities functions, ensuring the delivery of excellent services to students, staff, and the public, while developing these services in line with the Union’s strategies and objectives.

This role holds the professional responsibility for service standards, Health & Safety Governance, budget control, compliance with all statutory and regulatory requirements, and clear assurance reporting to the Board of Trustees and Union committees.

This post holder will lead the Union’s Facilities Management service, overseeing external contracts like cleaning, security and pest control. They will ensure full compliance in Health and safety, manage reactive repairs, and guarantee buildings are safe, fit for purpose and in excellent condition providing an outstanding work environment including agile office spaces and excellent commercial and student activity spaces.

Interviews will take place on the 1st, 2nd & 3rd September 2026.

We can provide a skilled visa sponsorship for successful applicants, subject to specific role and individual eligibility requirements.

We are looking for an experienced, relationship-led Philanthropy Manager to join the Fundraising Team at the British Trust for Ornithology (BTO). Join us in developing our portfolio of major donors at a time when investment and commitment to strategically transforming our programme is high. 

In this role, you’ll focus on high-value relationships of £10,000 and above, with opportunities to collaborate on organisation-wide projects. You’ll identify, cultivate and steward major donors and work with teams across the charity to create inspiring supporter relationships

This role also holds responsibility for curating meaningful events that steward our generous donors and encourage their support of BTO. You’ll lead on the planning and execution of inspiring, money-can’t-buy experiences that demonstrate the impact of our research and strengthen donor’s relationships with the charity.

We’re looking for someone who has a passion for wildlife, is able to clearly articulate the need and the benefits of supporting the work of the BTO, and who enjoys working with a team of like-minded people.

This position can be based at either one of our offices in Norfolk, Stirling, Bangor or Lisburn. Remote working will be considered. Please note that the advertised salary includes a 12% (£4,324) market force supplement, which has been applied to this role in recognition of current recruitment and retention market conditions. The supplement is subject to periodic review in line with the BTO’s Market Force Supplement Policy.

You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.

If you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.

WHAT DOES BTO DO?

The heart of BTO encompasses three key areas: birds, science, people. We work to secure a better future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with other organisations, members and volunteers. We strive to work sustainably and to welcome everyone.

Our values

We are evidence-led, inclusive, collaborative and empowering.

Birds Science People; it is a powerful combination – will you be part of it?

WHAT WE OFFER

• £40,354 per annum
• Annual Leave: 25 days per year (plus bank holidays), increasing with service to 26 days after 5 years, 28 days after 10 years, and 30 days after 15 years (pro rata for part-time staff).
• Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
• Annual team away days
• Life assurance (4x salary)
• 11% employer pension contribution
• Employee Assistance Programme
• Enhanced sick pay
• Enhanced Family leave- Maternity, Adoption, and Shared Parental Leave, 12 weeks at full pay. Paternity and Partner leave, 4 weeks at full pay.
• Health cash plan which enables staff to claim back some healthcare expenses.
• Retail discounts through MyLifestyle.
• Cycling friendly employer- gold accredited
• Cycle to work scheme- spread the cost of purchasing a new bike and save money
• Discounts on: BTO books, Bird care from Vine House Farm  (10% discount on orders placed on the website) and Opticron (15% off)
• Free access to BTO training courses
• Flexible working
• Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
• Free car parking
• Effective job evaluation policy
• Coaching and mentoring scheme
• Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, Neurodiversity group, LGBTQ+ group and our staff group creating a positive and welcoming culture to work in.

If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

The closing date for receipt of applications is 26th August and Interviews will be held virtually on 3rd/4th September.

We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.

In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.