• Are you looking for volunteer roles ?

    Go to volunteering section

274

Individual giving manager contract jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Closing tomorrow
The Talent Set, London (Hybrid)
£113.64 per day + £17.05 daily holiday
Posted 1 day ago
Closing in 3 days
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £37,000 per annum
Posted 6 days ago

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Closing in 5 days
UK-Med, Manchester (Hybrid)
£23,380 per year
Posted today
Closing in 7 days
The London Community Foundation, London (Hybrid)
c. £80,000 pro rata
Posted 1 week ago
Closing in 4 days
New Life Church Milton Keynes, Wolverton Mill (On-site)
£29,500 per year
Posted 1 week ago Apply Now
The Follicular Lymphoma Foundation, London (Hybrid)
£65k - 75k per year
Posted today Apply Now
Church Army, Sheffield City Centre (Hybrid)
£26,582 per year
This role is an exciting opportunity for someone at the start of their career who wants to grow, learn, and make a meaningful impact.
Posted 5 days ago
Marine Society and Sea Cadets, London (Hybrid)
£27,300 per year + benefits
Posted 2 days ago
Page 9 of 19
The Talent Set
London, Greater London (Hybrid)
£113.64 per day + £17.05 daily holiday
Full-time
Contract or temporary (Initial 2 months )

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Supporter Care Officer role. This pivotal position involves providing exceptional support to supporters through various communication channels, ensuring they feel valued and engaged while managing data accurately to support organisational goals.

Key Responsibilities:

  • Serve as the first point of contact for supporters via phone, email, social media, and face-to-face interactions, addressing enquiries, requests, feedback, and complaints.
  • Manage and update supporter records accurately within the fundraising database, ensuring all interactions are logged correctly.
  • Process supporter requests such as direct debits, address changes, and donations efficiently and with attention to detail.
  • Support outbound supporter engagement activities, including thank-you calls and follow-up communications.
  • Collaborate with internal teams and overseas offices on supporter issues, sharing feedback to enhance supporter experience.
  • Assist with data processing including generating reports, tracking donations, and ensuring timely processing of payments and invoices.
  • Proactively seek process improvements and contribute to the organisation’s supporter engagement strategies.
  • Uphold data protection regulations and maintain accurate supporter records in line with organisational policies.


Person Specification:

  • Demonstrated experience in supporter or customer care roles, handling high volumes of routine enquiries with professionalism and empathy.
  • Strong administrative skills, including managing and maintaining databases, preferably using Care or similar CRM systems.
  • Excellent organisational abilities with attention to detail and capacity to prioritise tasks effectively.
  • Clear communication skills, adaptable to diverse audiences and communication channels.
  • Experience in data entry and processing financial transactions such as direct debits.
  • Ability to work independently and as part of a team in a busy environment.
  • Understanding of safeguarding principles and data protection regulations.
  • Solution-focused approach with an openness to learning and process development.


What’s on Offer:

  • Salary: £113.64 per day + £17.05 daily holiday
  • Location: Hybrid – 1 day a week in Central London
  • Contract: Initial 2 months


How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Organisation
The Talent Set View profile Organisation type Recruitment Agency Company size 1 - 5
Posted on: 13 May 2026
Closing date: 15 May 2026 at 00:00
Tags: Fundraising, Direct / Supporters, Individual Giving