Information records manager jobs

Location: Any of our King's Trust offices - flexible working with a minimum of 2 days in the office. 

Interviews: 25th and 26th August 2026

Help turn data into opportunities that change young lives.

At The King's Trust, every campaign, every supporter journey and every donation starts with great data. We're looking for a Supporter Data Selections & Imports Manager to play a pivotal role in ensuring our fundraising and marketing teams have the high-quality data they need to engage supporters, grow income and help more young people build brighter futures.

This is an exciting opportunity to combine your technical expertise with collaboration and problem-solving. Working closely with colleagues across fundraising, marketing and supporter data, you'll manage complex data selections, oversee data imports into Microsoft Dynamics and use SQL to deliver accurate, timely insights that power successful campaigns. Your work will directly support fundraising activity and ensure every supporter has the best possible experience.

In this role, you'll:

• Lead the delivery of accurate supporter data selections and imports to support fundraising and marketing campaigns.
• Use SQL and Microsoft Dynamics to manipulate, segment and manage data, ensuring the highest standards of quality and compliance.
• Partner with fundraising and marketing teams to optimise supporter journeys and provide expert advice on data-driven campaigns.
• Help shape and improve processes, documentation and best practice across our Supporter Data function.

We're looking for someone with strong SQL and data management experience, a passion for data quality and the ability to translate technical concepts into practical solutions. If you enjoy working collaboratively, solving complex problems and want your expertise to make a genuine difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Supporter Data Selections and Imports Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Deputy Accommodation Manager

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: North Tyneside

Salary: £32,606 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Deputy Accommodation Manager

Ready to lead a service that helps young people build brighter futures? We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive.

You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes.

Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will have responsibilities to manage local project budgets.

• You will ensure the highest standards of support to young people is provided and that housing management is effective.

• You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners.

• You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Management experience, including experience of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance - desirable

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of the charity and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

This is an exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education, and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.

Vauxhall City Farm turns 50 in 2027, and you will join a team that is skilled, committed, enthusiastic and future focused. This is a key role that will be supported directly by the Farm Director and will lead in the growth and development of our income streams, enabling the organisation to continue delivering our mission to our community.

The main purpose of the role is to lead the development of VCF’s fundraising strategy, with a view to securing funding from trust and foundations, statutory sources, corporate giving, individual donations and legacies. Capitalise on the fundraising potential of any events and activities taking place, while maintaining accessibility to our local community.

Thames Valley Air Ambulance

The role: Philanthropy Manager (Major Gifts)

Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.

Salary:  £38,900 - £43,561
Contract: Full-time, Permanent

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We are seeking an exceptional major donor fundraising professional to lead and grow our high-value giving programme. This is a senior, strategic, and hands-on role focused on developing meaningful, long-term relationships with high-net-worth individuals and securing transformational income to support our lifesaving work.

At Thames Valley Air Ambulance, we’re committed to giving everyone in our community the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.

Your role

As the Philanthropy Manager you will lead our major gifts programme, taking ownership of key initiatives including our Chair’s Circle and Philanthropy Board. Working closely with the Head of Philanthropy and Partnerships, you will shape strategy while personally driving significant income through strong relationships and compelling fundraising proposals

You’ll be responsible for:

• Managing a portfolio of high-net-worth donors and delivering significant income targets
• Personally securing five- and six-figure gifts through tailored cultivation, proposals, and stewardship
• Developing tailored cultivation and stewardship plans aligned to each supporter’s interests and motivations 
• Making complex, high-value funding asks, preparing compelling proposals and growing the Chair’s Circle and Philanthropy Board programmes
• Building strong relationships with senior stakeholders, including Trustees and the CEO
• Contributing to strategy, pipeline development, and identifying new funding opportunities
• Identifying new opportunities for restricted and unrestricted funding
• Ensuring compliance with fundraising regulations, GDPR, and internal policies
• Acting as an ambassador for Thames Valley Air Ambulance and ensuring compliance with fundraising best practice

About you

You are an experienced major donor fundraiser with a proven track record of securing five and six figure high-value gifts and managing senior relationships. You are strategic yet hands-on, with excellent communication, influencing, and relationship-building skills.

We’re looking for someone who:

• Has proven experience in major donor or high-value fundraising with strong results
• Is confident engaging and influencing high-net-worth individuals and senior stakeholders
• Can balance strategic thinking with delivery of income targets
• Communicates effectively, both written and verbally, including proposal development
• Is proactive, organised, and able to manage competing priorities independently
• Brings a flexible and collaborative approach to work

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday / 267 Hours Holiday
• Hybrid Working (minimum 2 days in office)
• Holiday Trading
• Free annual Flu Vaccination
• Blue Light Card (Option to purchase)
• Employee Assistance Programme
• Company Pension Scheme
• Simply Health – Medical cash back scheme
• Disability Confident Employer

Our values

We live by our values every day:

• We care no matter what – for our patients, their families, and each other.
• We go above and beyond– in the care we provide and the work we do.
• We do the right thing – in how we act and the decisions we make.
• Together we are TVAA – because together, we save lives.

Diversity and inclusion

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.

Safeguarding

We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.

How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date:  Friday 7th August 2026

This post may close early due to high numbers of applications, so you are advised to apply promptly

Interviews will be held: w/c 17th August 2026

TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.

You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.

Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

Hours: 37.5 hours per week, Mon Fri

Duration: 13 month FTC

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary:£ 54,452.47 - £ 66,553.01 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

As part of MSF UK’s strategic ambition to take a transformational approach to organisational change, strengthen the efficiency and effectiveness of our enabling functions, support organisational growth, and continue to reduce risk, the Policy, Risk and Planning Team has been expanded into a new General Direction Support Unit. This new Planning and Accountability Unit comprises the existing team alongside two newly created teams: the Change Delivery Team and the Transparency and Accountability Team. 

In addition to taking on new functions, some functions currently sitting within the Policy, Risk and Planning Team are being transitioned to other teams within the Planning and Accountability Unit as new posts are recruited. The role-holder a vital role in maintaining the quality and continuity of current team functions while new teams are being established. They will also support the development of new functions within the team, particularly business continuity planning and extending support to MSF Ireland. Once the new structure is in place, the post-holder will be responsible for ensuring an effective handover of responsibilities and for building strong working relationships within the wider Planning and Accountability Unit. 

The opportunity:

This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.

You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.

The Context:

Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.

However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.

These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.

Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.

This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.

If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.

Team: Finance & Resources

Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday) 

Duration: Permanent (with six months’ probation)

Reporting to: CEO

Hours: 35 hours per week, Monday-Friday

Salary: Starting salary £60,000 

The post holder will be responsible for the following: 

Finance 

• Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc. 

• Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required. 

• Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc. 

• Overall responsibility, with support from the external bookkeeper and internal staff, for: 

• Ensuring accurate recording and maintenance of finance data, including accurate classification of income. 

• Ensuring balance sheet and bank is reconciled and reviewed monthly. 

• Preparing and developing monthly Management Accounts. 

• Oversee preparation of the annual financial statements and manage the external audit. 

• Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season. 

Legal and compliance 

• Overall responsibility for compliance with all legislation / codes. 

• Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements 

 are met in a timely fashion. 

Risk management 

• Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover. 

• Overall functional responsibility for health and safety. 

Office Management  

• Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers. 

• Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards. 

• Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.

• Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment 

People Management 

• Manage the HR function: 

• Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential. 

• Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency. 

• Lead on managing employee relations. 

• Support and line manage the Finance & Resources team (HR Manager, receptionists). 

• Conduct regular supervision meetings and performance appraisals. 

Senior Leadership Team 

• Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives. 

• Support the CEO and colleagues in setting the strategic direction for Glass Door. 

• Represent the CEO on internal or external matters, if appropriate. 

Governance 

• Manage the Resources Committee and Finance Committee on behalf of the trustees. 

• Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers. 

• Organise the Annual General Meeting, including drafting papers and corresponding with members. 

• Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications). 

• Manage the Glass Door complaints process.

Person Specification 

Essential 

Personal Qualities 

• Empathetic attitude towards homeless and vulnerably-housed people. 

• A confident self-starter who will hit the ground running. 

• Ability to operate at a range of levels; with both gravitas and relate-ability 

• A team worker with an open, collaborative style and a practical, “can-do” approach. 

• Commitment to our values of being welcoming; being open to all, without prejudice; 

compassionate; believing individuals can turn their lives around; and knowing we can have a 

bigger impact when we work together. 

• Commitment to and understanding of the issues relating to equality of opportunity and the 

ability to implement change in this area. 

• Ability to adhere to and implement Health & Safety, HR and operational policies. 

Qualifications and Experience 

• Minimum CIMA or CIPFA qualification. 

• Minimum five years’ in-house employment experience post-qualification. 

• Experience of leading and inspiring a team. 

• Experience of budgeting and financial planning, including modelling / scenario planning. 

• Experience with month end reporting. 

Knowledge, Skills, Abilities 

• Excellent working knowledge of accounting software systems e.g. Xero. 

• Fully conversant with best practice in accounting procedures. 

• Excellent organisational skills with strong attention to detail, especially record-keeping and 

electronic filing. 

• Strong written English and numeracy skills. 

• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and 

databases). 

• Good interpersonal and verbal communication skills. 

• Ability to forward plan and schedule workflows. 

• Ability to relate to and work with people from a range of backgrounds. 

Desirable 

• ACA or ACCA qualification. 

• Experience of working with homeless people or similar disadvantaged client groups and an 

understanding of their needs. 

• Experience of working in the not-for-profit sector. 

• Experience of charity accounting/ the SORP. 

• Experience of risk management. 

• An understanding of GDPR and health and safety legislation. 

                                                        The Road Safety Trust Job Description

                                                          Governance Administration Officer

JOB TITLE: Governance Administration Officer

RESPONSIBLE TO: Governance & Compliance Manager

LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.

CONTRACT: Permanent

HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)

SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)

CLOSING DATE: 16 August 2026

TO APPLY:  CV and Covering Letter Required 

About The Road Safety Trust

 The Road Safety Trust (RST)  is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.

The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.

The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).

Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.

The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.

Please visit the RST website to see how your personal data will be used. 

  Role Overview

The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.

Primary Responsibilities

 Governance

1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.

2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.

3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.

4. To ensure documentation in relation to RST Trustees is maintained appropriately.

5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.

6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.

7. Provide support for the internal audit programme, coordinating audit meetings, compiling  documentation and assisting with actions and reports.

8. Support risk management information, including risk registers other compliance activities.

9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.

10. Support the preparation of the annual report and organisation of the AGM.

Administration

11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.

12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.

13. Contribute to the organisation of events, workshops and conferences as required.

14. To support the finance function of the Trust as appropriate.

15. Identify and contribute to improvement of processes and procedures. 

16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.

17. Support with cover for the rest of the administration team as required.

18. Undertake any other duties reasonably required by the role.

�� Location: UK (Remote with occasional travel)
�� Salary: Rest of UK - £20,012.14 London - £22,013.42
�� Hours: 21 hours per week

Willingness to travel for team meetings, training events and centre visits as required. Travel is funded.

MSI Reproductive Choices UK is looking for a highly organised and compassionate Complaints & Customer Services Facilitator to join our Quality & Governance Team.

This is a rare opportunity to join our Quality & Governance team and develop specialist expertise in complaints management, governance, and client experience within a leading healthcare organisation.

The successful candidate will benefit from dedicated one-to-one training, coaching and support from our experienced Quality & Customer Services Manager, gaining valuable knowledge and practical experience in complaint investigations, medico-legal processes, organisational learning and quality improvement. This role offers an exceptional platform for professional development and would suit someone looking to grow their career in governance, quality, patient experience, customer services or healthcare management.

Why Join Us? ��

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

�� Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

�� Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

�� Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

�� Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Key Responsibilities

• Formal Complaints Management: Support the investigation, documentation, and resolution of formal complaints, ensuring timely and compassionate responses.
• Evidence Gathering & Analysis: Review clinical records, staff statements, call transcripts, policies, and other relevant information to support investigations.
• Stakeholder Engagement: Work collaboratively with clinical, operational, and senior leadership teams to support investigations and share learning outcomes.
• Medico-Legal Claims: Assist in gathering documentation, statements, and evidence to support claims management and reporting.
• Police & Legal Requests: Support the management of police requests, legal enquiries, and information disclosures in line with legislation and governance requirements.
• Information Governance: Maintain accurate records and ensure all disclosures comply with data protection and safeguarding principles.
• Quality Improvement: Analyse complaints and claims data to identify trends, risks, and opportunities for service improvement.
• Governance Reporting: Prepare reports and information for governance groups and organisational committees.
• Learning & Improvement: Share findings and lessons learned with management teams to support continuous improvement across services.
• Client-Centred Communication: Ensure communications with complainants are clear, empathetic, and professional at all times.
• Advice & Support: Provide guidance to colleagues on complaint handling, best practice, and quality standards.

Skills & Experience

• Experience managing formal complaints within a healthcare, regulatory, legal, or other high-risk environment.
• Experience supporting or managing medico-legal claims.
• Strong understanding of information governance, data protection, and disclosure processes.
• Ability to conduct thorough investigations and present balanced, evidence-based findings.
• Excellent written and verbal communication skills.
• Experience handling sensitive and confidential information with professionalism and discretion.
• Confident engaging with multidisciplinary teams, senior leaders, and external agencies.
• Strong stakeholder management and influencing skills.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Proficient in Microsoft 365 applications and case management systems.
• Knowledge of quality, governance, regulatory compliance, or safeguarding processes would be advantageous.
• Understanding of NHS governance or patient safety frameworks would be beneficial.

Join MSI UK and help transform client feedback into meaningful improvements that strengthen the quality, safety, and experience of care for every client.

Regional Finance Manager for Asia and MENA

Role details

Location: London, UK, with hybrid working
Salary: £43,800 gross per annum
Contract: Fixed term for 12 months, renewable subject to funding and good performance
Hours: 37.5 hours per week
Reporting to: Regional Director for Asia and MENA, with a technical working relationship to the Director of Finance
Application deadline: 11 August 2026

About Saferworld

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives.

We work with people affected by conflict to improve their safety and sense of security, and we use evidence and learning to influence policies and practices that can help build lasting peace. Our priority is people, and we believe everyone should be able to live peaceful and fulfilling lives, free from fear and insecurity.

About the role

Saferworld is seeking an experienced Regional Finance Manager for Asia and MENA to provide senior financial leadership, technical support and practical oversight across the region.

Working closely with country finance teams, Regional Directors and the central Finance team, the post holder will help strengthen financial management, donor compliance, programme delivery and organisational accountability across Saferworld’s work in Asia and MENA.

Key responsibilities

The Regional Finance Manager will:

• Coordinate and consolidate annual budgets and quarterly forecasts across country offices
• Review monthly and quarterly management accounts and provide clear financial analysis
• Support donor budgeting, financial reporting, expenditure monitoring, budget realignments and grant close out
• Help country offices maintain audit ready records and meet statutory and donor reporting requirements
• Follow up on audit findings, compliance issues and agreed actions
• Provide targeted surge support during staffing gaps, organisational change or periods of increased operational pressure
• Deliver core finance functions directly where in country capacity is limited
• Support fundraising and proposal development through budget preparation and cost calculations
• Coach finance colleagues and budget holders to strengthen financial management practice
• Improve financial systems, workflows, internal controls, templates and reporting processes
• Promote consistency, accountability and good practice across the region

About you

You will have significant experience in financial management, budgeting, forecasting, management accounts and financial reporting within an international or multi country organisation.

You will also bring:

• Strong experience in donor funded programme finance, including budgeting, reporting, compliance and audit preparation
• Experience supporting or overseeing finance functions across country offices
• Experience working with national and local civil society organisations, particularly in complex or restricted environments
• A good understanding of internal controls, statutory reporting, audit readiness, risk management and financial governance
• Strong financial analysis, reconciliation and reporting skills
• The ability to manage competing priorities and deadlines across different countries
• Strong communication and influencing skills, including the ability to work effectively with finance and non finance colleagues
• A collaborative and culturally sensitive approach
• The ability to provide calm, practical and solutions focused support during periods of change or pressure

A professional accounting qualification or relevant finance qualification is desirable. Arabic language skills, or knowledge of another regional language, would be an advantage.

To apply, please submit your CV and a covering letter explaining how your experience meets the requirements of the role.

The Senior Trusts and Foundations Officer is responsible for researching prospects, developing applications and managing deadlines to maintain and develop a strong portfolio of small and medium trust and foundation supporters, securing sustainable income for all aspects of The Brain Tumour Charity’s work in line with fundraising priorities. This is an exciting opportunity to join a collaborative and ambitious team.

You will manage and maintain a pipeline of compelling and well-written applications and reports being submitted to small and medium trusts and foundations, ensuring excellent cultivation and stewardship of these relationships. You will work with a wide variety of people including funders, volunteers and colleagues across The Charity to gather the information you need. You will also research and identify new trust prospects, interpret funder priorities and carry out due diligence checks, updating our CRM database. The role works primarily within the Trusts and Foundations team, whilst also working with colleagues from the wider Philanthropy and Partnerships team to support cross-team activities and projects.

📍Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2 days in the office each week. Please note that our office is currently based in Fleet; however, we will be relocating to Woking from 2027. Candidates should be comfortable with this future change in location.

WHO WE'RE LOOKING FOR:

We are looking for an experienced trust fundraiser with a proven record of writing successful applications, achieving four and five figure sums and multi-year grants and stewarding these relationships. You will have the ability to develop detailed and creative proposals and supporting budgets, with excellent written communication skills, research skills and a strong eye for detail and accuracy. You will work well with other teams to gather information, be able to work independently, meet deadlines and prioritise your workload.

KEY ACCOUNTABILITIES:

• Responsible for identifying and researching trusts and foundations, conducting due diligence checks and building a pipeline of prospects whose funding priorities resonate with the work of The Charity.

• Managed by the Trusts and Prospect Research Manager, develop and manage a portfolio of applications and reports in accordance with deadlines and fundraising priorities.

• Submit relevant, professional and inspiring applications and project proposals to small and medium trusts, securing multi-year awards wherever possible.

• Work with multiple departments to gather information, case studies, budgets and project updates to write compelling applications and reports.

• Manage trust relationships by maintaining existing relationships and being aware of each trust’s preferences and requirements. Optimising giving potential and long-term support through excellent stewardship and donor care.

• Maintain reporting systems to record fundraising activity and income generation, using our CRM database.

• Deliver against agreed income and expenditure targets.

Location: Hybrid: Turn2us London Hub (Farringdon) , Barking and Dagenham & homeworking

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

About the role
The Turn2us Programmes Team runs place-based programmes to address the symptoms of and tackles the causes of financial insecurity. The Barking and Dagenham Programme has been running for three years working across multiple locations in Barking and Dagenham to design solutions to financial insecurity with residents and convene local stakeholders to drive systems change. This role will continue to work in partnership with local organisations and residents to develop and manage an innovative, high impact programme of support that includes lived experience, grants, and information so that people living in financial insecurity have the opportunity to build financial security and thrive in the places where they live.

About you 
We are looking for someone experienced in managing programmes with complex projects, partnerships, and power dynamics and key stakeholders across the social, public, and charitable sector.
The candidate should be a strong communicator, collaborative, and able to translate complex ideas values to diverse audiences, and skilled in people management. They should be knowledgeable in embedding principals of EDIB, safeguarding, and GDPR.

Candidates should have a proven track record of financial accountability and community-led or community action programmes through collaborative and co-produced approaches.
The candidate should be committed to social justice, accountability, driving change, and empowering communities.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: Sunday 23 August
Interview date: 4th and 7th  September