Internal engagement officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a Community Outreach & Partnerships Officer to support the delivery of the Connect to Work programme across Kingston and Sutton. This is a full-time role (35 hours per week), working Monday to Friday, with core hours of 9.00am–4.30pm. Hybrid working is available, with a minimum of three days on site per week. Evening work may be required on occasion.
You will report to the Connect to Work Operations Manager and work closely with internal teams and local stakeholders to ensure the service is well integrated and reaches residents who will benefit most.
What you’ll be doing
If you were working with us, your days would be varied, outward-facing and rooted in partnership working. You would play a key role in building and maintaining strong relationships across Kingston and Sutton, working with local organisations to ensure eligible residents are identified, engaged and referred into the Connect to Work programme.
You would proactively engage with a wide range of partners, including Local Authority teams, Jobcentre Plus, health services, VCSE organisations and community groups. This would involve attending forums and partnership meetings, delivering tailored information sessions and presentations, and promoting the Connect to Work service so that referral pathways are clear, effective and aligned with contractual targets.
A central part of the role is ensuring Connect to Work is well integrated with existing local provision. You would work alongside partner teams, including co-locating where appropriate, to support warm handovers into the service and improve participant journeys. You would also identify gaps in local provision and work with internal colleagues to develop solutions that improve access and outcomes for residents.
You would manage and develop strong working relationships with key stakeholders, supported by the Operations Manager and Senior Integration and Partnership Manager. This includes maintaining regular
communication with partners, contributing to partnership action plans, and providing updates on progress, impact and service developments. You would work collaboratively with internal teams to maximise opportunities for skills development, vacancies and sustainable employment outcomes.
Alongside outreach activity, you would ensure all work is delivered in line with contract requirements, safeguarding protocols and data protection standards. You would maintain accurate records of partnership engagement and referrals, provide timely updates and reports to support service monitoring, and contribute to internal meetings, service reviews and audits. The role also includes attending supervision, appraisal, training and development activities, and acting as a positive ambassador for the organisation by embedding its values in all interactions.
Above all, this role suits someone who enjoys working with people, building trusted partnerships, and helping communities connect with opportunities that support long-term employment and wellbeing.
What you’ll need
We are looking for someone who brings the following skills and experience:
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Experience of outreach, partnership working or community engagement within employment, health, social care or VCSE settings
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A strong understanding of the importance of integration and partnership working within employability programmes
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The ability to build and maintain effective working relationships with a wide range of stakeholders
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Confident verbal and written communication skills, with the ability to present information clearly and persuasively
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Strong organisational skills and the ability to manage competing priorities in a fast-paced environment
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Experience of working towards targets or outcomes while maintaining a people-centred approach
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Good digital skills, including Microsoft Office and the use of databases or CRM systems
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An understanding of confidentiality, safeguarding and data protection (GDPR) requirements
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A clear commitment to equality, inclusion and supporting people who face barriers to employment
The following experience and knowledge would be beneficial, but is not essential:
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Knowledge of Kingston’s local labour market, services and community networks
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Experience of working on government-funded employability programmes
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Experience of engaging people with mental health and/or physical health needs
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Experience of monitoring, recording or reporting on outreach and referral activity
What we offer
- £35,000 per year
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
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Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What's next
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
The client requests no contact from agencies or media sales.
We are looking for someone with excellent communication and organisational skills to support with developing and communicating policy positions that contribute to the charity’s key strategic objectives.
In this dynamic role, you’ll work as a core part of the team and across the wider organisation to coordinate and draft responses to consultations and lead on responding to policy enquiries.
Your ability to influence and work together with others will help you to succeed as Policy Officer to learn from colleagues and external networks in order to contribute to policy positions, confidently represent Diabetes UK and influence others appropriately.
You will also be keen to seek out opportunities to develop your knowledge and skills and have an appetite to develop expert knowledge in particular policy areas.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and make a positive difference to the lives of people impacted by the condition.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a natural relationship builder to work with some of our most generous individual supporters – and to find new ones!
In this dynamic role within a small and friendly team, you’ll be involved in a range of exciting philanthropic relationships, both leading your own portfolio, and supporting on some of our biggest philanthropic partnerships.
We’re looking for someone who can deliver personalised donor experiences and programmes, collaborate with colleagues across our organisation, and build strong, long-lasting relationships.
Your ability to influence and inspire others will help us change the lives of people living with diabetes across the UK. Join us and be a part of something truly transformative. Together, we can create world where diabetes can do no harm.
The client requests no contact from agencies or media sales.
We’re looking for a Stakeholder Engagement Officer to play a key role in supporting and managing a wide range of internal and external stakeholders connected to Leeds Beckett University. This is an exciting opportunity to work at the heart of stakeholder engagement, partnership activity and events delivery in a fast-paced, collaborative environment.
This role sits within the Stakeholder and Events team, where you will work closely with colleagues across the university to support the planning and delivery of partnership activity, stakeholder engagement initiatives, marketing and communications, and a varied programme of events. You will help ensure that key stakeholders including partners, civic leaders, industry contacts and internal teams are engaged effectively and receive a high-quality experience when working with the university.
You will contribute to the coordination and delivery of activity, events, support stakeholder communications, and help manage day-to-day engagement activity. Excellent written and verbal communication skills are essential, as you will be responsible for producing clear, professional communications and representing the university confidently when working with stakeholders.
This is a hands-on role in a busy and supportive team, requiring strong organisational skills, attention to detail and the ability to manage multiple priorities. You will thrive in a fast-paced environment, working to deadlines and responding flexibly to changing priorities, while maintaining a high standard of service and professionalism.
At Leeds Beckett, we value diverse perspectives, offer generous annual leave and strong support for professional development. Join a team committed to building meaningful partnerships, delivering impactful events and strengthening the university’s connections locally, regionally and nationally.
The client requests no contact from agencies or media sales.
In this dynamic role as Healthcare Engagement Systems & Change Manager, you’ll be at the forefront of delivering agreed and dynamic plans to improve outcomes for people living with/at risk of diabetes.by working to reduce variation, and improve care, treatment and prevention via influencing and partnership working activity.
We’re looking for someone who can inspire and collaborate, building strong, positive relationships to increase understanding of diabetes. Your ability to influence and work together with others will help us support health system professionals and communities to improve diabetes care.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
Please note this is a Home-based working role within East of England as part of the Midlands & East region, and is linked to the Wolverhampton Office. The successful candidate will be expected to work one day a week from a Diabetes UK office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you someone who loves working with data and ready to get stuck into major systems transformation projects?
If that sounds like you, we have an exciting fixed-term opportunity for a Data Officer to join our team on a hybrid basis for 8-9 months.
You'll play a pivotal role in supporting three major systems projects in 2026: our Microsoft SharePoint migration, HR system implementation, and contact & engagement database development.
As a standout candidate, you'll bring strong Excel skills and experience working with datasets, excellent attention to detail, and the ability to learn new systems quickly. You'll be flexible and adaptable as priorities shift, able to manage multiple tasks simultaneously, and your initiative in tackling problems independently sets you apart.
This role offers excellent exposure to charity operations and systems transformation, with opportunities to develop skills in project coordination and stakeholder engagement.
If this sounds like you, we'd love to hear from you.
YOU MUST BE AVAILABLE TO START NO LATER THAN 30TH MARCH 2026.
Closing date: 9th February 2026 10am
Skills assessment: 10th – 13th February 2026
First stage interviews (Zoom): 16th – 20th February 2026
Second stage interviews (at our office in-person): 23rd – 27th February 2026
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment and selection process.
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Director (Head of Finance & Central Services)
Do you want your financial leadership to make a real difference in your community?
At WE Care Home Improvements (WECHI), we help older and vulnerable people live safely and independently in their own homes. Every decision you make as our Finance Director directly supports this mission, ensuring our organisation is financially resilient, well-governed, and ready to grow.
Reporting to the CEO, you will be the senior leader for finance, governance, and central services, including HR, IT, GDPR, and facilities. You’ll provide strategic financial oversight, shape organisational planning, strengthen risk management, and support the leadership team in delivering our ambitious vision.
This is a role for a strategic, values-driven professional who combines commercial and financial expertise with compassion, collaboration, and a commitment to social impact.
What you’ll do
- Lead financial strategy, budgets, forecasts, and reporting to drive organisational sustainability.
- Ensure robust governance, compliance, and risk management.
- Oversee central services to support operational excellence across the organisation.
- Provide insight and advice to the CEO and Board for effective strategic decision-making.
- Support organisational growth and development, including new business opportunities.
Who we’re looking for
- ACA, ACCA, CIMA, or ICAS qualified with senior leadership experience.
- Proven experience leading diverse teams and translating strategy into practical plans.
- Strong financial literacy, business acumen, and experience in service-focused organisations.
- A values-led leader who inspires, empowers, and role-models progressive ways of working.
Why join us
- Make a tangible difference in the lives of older and vulnerable people
- Collaborative, supportive, and flexible work environment
- Competitive salary (£60,000), generous benefits, and development opportunities
WECHI offers a rare opportunity to bring your financial expertise to a mission-driven organisation with heart, ensuring older and vulnerable people can continue living independently, safely, and with dignity.
Additional information
- The full job description is attached below for your reference.
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: 20/02/2026 at 5pm
- Please note: we reserve the right to close this advert early if we find the right candidates, so early applications are encouraged.
The client requests no contact from agencies or media sales.
We are seeking an outstanding and empathetic leader to become the Chief Executive Officer of East Sussex Community Voice (ESCV), working with our directors, staff, and volunteers to further develop our organisation and make a real difference for people across East Sussex.
As an ambitious Community Interest Company (CIC), we seek someone with strong leadership qualities who can ensure ESCV continues to be an effective and independent agent of local change, whilst diversifying and evolving our business.
Since 2013, ESCV has enabled people in East Sussex to have their voices heard in the design, commissioning, and delivery of services by putting communities at the centre of everything we do. Our work includes delivering an award-winning Healthwatch, leading large-scale public engagement and community development projects, and hosting the East Sussex Voluntary, Community & Social Enterprise (VCSE) Sector Alliance.
With imminent changes to Healthwatch and national legislation, we are entering a period of transformation. We are looking for an experienced and inspiring leader who can guide our team through this change, someone who empowers others, builds confidence, and sustains a positive, collaborative culture.
You will be a strategic thinker and relationship builder at a senior level, with a track record of delivering strategies, operational plans, and projects that achieve tangible outcomes. You will also bring excellent interpersonal skills, experience in leading high-performing teams, and the ability to manage staff effectively.
In addition, you will have experience managing and developing high-level relationships with key decision makers and demonstrate extensive knowledge of public engagement, the health and social care landscape, company governance, business development and income generation, and financial control.
If you share our passion for empowering communities and want to lead a dedicated team making a real difference across East Sussex, we would be delighted to receive your application.
“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.
How to apply:
For further details about this exciting opportunity and an application pack please visit our website and download the Job Description/Person Specification for this post and follow the instructions posted.
Applications require a CV and a personal statement (maximum of 500 words) and only applications with both will be reviewed.
Please upload these via the ESCV job application link provided for the post you are applying for.
If you require an application in another format, please do get in contact
East Sussex Community Voice is an independent community interest company with the vision of listened-to communities bringing about positive change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer will drive the growth and diversification of income for both The Police Treatment Centres and The Police Children’s Charity. The role is responsible for developing, managing, and expanding a range of fundraising channels—including third-party fundraising, grants and trusts, charity lottery and corporate sponsorship. By building strong relationships, identifying new opportunities, and delivering effective fundraising initiatives, the Fundraising Officer will play a key role in strengthening the long-term resilience and impact of both organisations.
Main responsibilities of the role:
- Support and develop relationships with individuals, community groups, and corporate partners undertaking independent fundraising activities.
- Provide guidance, resources, and materials to ensure fundraisers are supported and aligned with brand values.
- Monitor and evaluate third-party fundraising income and activities to maximise opportunities.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
Are you passionate about creating opportunities for the next generation of physicists? Join us to design innovative engagement programmes, empower student leaders, and make physics accessible and inspiring for all.
We are looking for a Student and Early Career Engagement Officer on a permanent basis to support us in our mission through the delivery of flagship events like PLANCKS and CAPS, building strong partnerships with physics societies at universities, and create experiences that help students see IOP as their professional home from day one.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more
The Role
What will I be doing?
- Champion student engagement: Build strong relationships with university physics societies across the UK and ROI, supporting impactful activities aligned with IOP strategy.
- Lead engagement programmes: Deliver events like PLANCKS preliminaries, FUSE, and the Conference of Astronomy and Physics Students (CAPS), plus project-manage our inaugural Careers Fair in 2026.
- Empower ambassadors: Recruit and train campus ambassadors, ensuring coverage at 85% of target institutions.
- Drive recruitment and retention: Co-design campaigns that convert Associate Members to full Members and strengthen loyalty.
- Collaborate and innovate: Work with colleagues across Membership, Communications, EDI, and Education to deliver inclusive, future-focused engagement.
Projects you work on may include:
- Deliver flagship student events such as PLANCKS preliminaries, FUSE, and the Conference of Astronomy and Physics Students (CAPS).
- Project manage the inaugural IOP Careers Fair (2026) and future careers events, embedding EDI and accessibility standards.
- Develop toolkits and grant schemes for physics societies to innovate and increase participation.
- Lead ambassador and student panel programmes, ensuring strong campus presence and engagement.
- Strengthen partnerships with international student bodies (e.g., IAPS, EPS Young Minds) and UK/ROI societies.
Who will I work with?
- Member Community and Engagement Manager (your line manager).
- Colleagues across Membership & Inclusion, Communications, Marketing, and Education, Workforce & HE teams.
- Volunteer student ambassadors, student panel members, and physics society leaders.
- External partners including universities, professional bodies, and international networks.
Ideally, we hope you’ll apply if your skills include:
You’ll thrive in this role if you:
- Build strong relationships with students, apprentices, and volunteers
- Communicate clearly and persuasively across diverse audiences
- Deliver results in a fast-paced environment, balancing priorities with confidence
- Champion inclusivity and create experiences that make members feel valued
Essential Criteria
- Experience engaging students or early careers in outreach or membership contexts
- Proven ability to deliver events and programmes from planning to evaluation
- Skilled at building partnerships with universities and societies
- Working with volunteers or committees
Nice to have
- Experience in a membership organisation or charity
This is your chance to shape the future of physics engagement, develop leadership skills, and work on projects that make a real difference.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. We have developed a innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
Apply now and help us build a thriving physics community.
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
London-based contract with the option of hybrid working between the office and home.
About the role
We are looking for an experienced and creative HR Engagement Coordinator to help us strengthen engagement, culture and communication across our hybrid workforce.
The is a hands-on role that role sits within a friendly, close-knit HR & OD team of four, working collaboratively to deliver engaging communication, culture and engagement initiatives that help our people feel connected, included and supported to do their best work. Working closely with colleagues across the organisation, the postholder takes the lead on internal engagement activities, creating clear and consistent communication that encourages collaboration and participation.
The role plays a central part in organising our annual all-colleague event, working directly with our CEO on the logistics and programme for the day. Alongside this, the HR Engagement Coordinator provides important coordination across a wide range of HR & OD projects and workstreams, helping to bring together varied roles and responsibilities into a clear, joined-up approach.
By leading on HR communications and staff engagement, the role helps bridge the gap between the HR & OD team and the wider organisation, ensuring colleagues understand what we are working on, why it matters, and how they can get involved. Through regular updates and thoughtful engagement, the role supports visible progress, keeps work on track, and helps our people stay connected to the work that shapes their experience at CSP.
Working arrangements
Hybrid working
The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
Flexible working
We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
Closing date: 10am, 4 February 2026.
Shortlisting outcome: W/C 16th February 2026.
Interview date: 25th February 2026 (in person at the CSP London office).
Are you ready to bring client stories to life and make a real impact across a national charity?
Do you have the experience to build strong relationships with teams across StepChange and manage stakeholder needs to deliver stories that meet shared objectives?
Are you ready to take responsibility for how sensitive stories are sourced, protected and shared, ensuring every voice is treated with care and integrity?
We’re looking for a Stories Officer to join our External Affairs team. In this role, you will help bring the experiences of people affected by debt to life, working with clients and colleagues to create authentic, impactful stories for campaigns, media, events and public communications.
What you’ll be doing
As Stories Officer, you will take ownership of StepChange’s storytelling function, working directly with clients and internal teams to ensure stories are delivered ethically, effectively, and in line with organisational objectives.
You’ll develop and maintain processes for sourcing, sharing, and managing client stories, balancing creativity with safeguarding and data protection requirements. You’ll work closely with colleagues across media, marketing, campaigns, partnerships, policy, research, and public affairs to deliver stories that meet their needs and help StepChange communicate with impact.
From interviewing clients with lived experience to co-creating materials for campaigns and public events, you’ll ensure every story is told safely, respectfully, and authentically. You’ll also help identify new storytelling opportunities.
This role is at the heart of StepChange’s External Affairs work. You’ll collaborate with a wide range of colleagues, manage ethical and safeguarding responsibilities, and help build a consistent, trusted approach to client storytelling across the charity.
About you
We’re looking for someone with experience in storytelling or content management within a charity or equivalent organisation. You’ll have hands-on experience engaging with people with lived experience and translating their stories into clear, compelling narratives.
Confident working with internal stakeholders, you’ll be able to manage multiple priorities, deliver stories that meet team needs, and maintain strong professional relationships across the charity. You’ll have a keen understanding of safeguarding, data protection, and ethical storytelling, ensuring that clients are always supported and respected.
You’ll be proactive, organised, and adaptable, with excellent verbal and written communication skills. A passion for storytelling and an interest in the debt advice sector will help you succeed and make a meaningful impact in this role.
Equality, Diversity, and Inclusion
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Working towards a society free from problem debt
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Fundraising Officer with experience in finding, applying for and securing grants, with an interest in exploring and planning for new income generation.This is a great opportunity to join our organisation and play a pivotal role in growing income that supports our mission and vision.
The Fundraising Officer will focus on Trusts and Foundations fundraising initially, with opportunity to explore additional income streams over time.
We are looking for a dynamic, highly motivated and experienced individual with a proven track record in fundraising roles within the not-for-profit sector.
The client requests no contact from agencies or media sales.
We’re looking for a Principal Officer – Engagement to lead the development and delivery of SYMCA’s Engagement Strategy, embedding a culture of creative, inclusive, high-quality engagement across the organisation. You’ll coordinate engagement activities, manage engagement leads, and ensure that all engagement work aligns with the Mayor’s priorities and SYMCA’s strategic objectives. This is a senior role with significant influence—helping to build trust, strengthen relationships, and improve outcomes for South Yorkshire.
Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal.
Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised.
About the role
In this role, you’ll champion best practice in engagement, ensuring that SYMCA’s approach is ethical, accessible, and impactful. You’ll design and deliver engagement activities and training, provide internal consultancy, and work with partners to maximise collective impact. Your work will help shape policy, improve organisational capability, and foster a culture of engagement excellence.
Key responsibilities include:
- Design and deliver a corporate engagement training programme to build internal capability and confidence.
- Design and deliver some engagement activities directly but chiefly provide consultancy and advice to the organisation on ethical and accessible engagement, ensuring compliance with best practice and legal standards.
- Collaborate with Bloomberg I-Team and Insights team to co-design innovative engagement and social research projects.
- Coordinate outreach and partnership working with key stakeholders including local authorities, MCAs, Government, VCSE, and universities.
- Convene and manage internal and external engagement networks to build organisational capacity and foster peer learning.
- Identify emerging trends and best practices in engagement, translating insights into strategic recommendations.
About you
We’re looking for an enthusiastic strategic leader with proven experience in designing and delivering engagement programmes. You’ll need excellent communication and project management skills, the ability to work across complex structures, and a passion for championing inclusive engagement. If you thrive on driving culture change and building strong relationships, this role is for you.
Essential:
- Experience delivering engagement projects in partnership with external organisations.
- Experience designing toolkits and delivering training to build engagement capability.
- Excellent communication and project management skills.
- Experience managing high-level stakeholder relationships.
- Experience in ethical and inclusive engagement approaches and using digital tools to manage relationships.
- Experience presenting, organising events, and managing meetings.
- Interest in devolution and its potential to empower communities and restore trust.
- Demonstrable interest in behavioural insights, social research, and participatory engagement methods.
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of benefits include -
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave
Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
Training on the job - Support with upskilling skills through on-the-job training and qualifications
Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.


