It jobs

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

About the role

This is an exciting and varied, relationship-focused role within a successful corporate partnerships team. Working with the Head of Corporate and Employer Partnerships, you’ll help manage partner relationships, develop funding proposals, track income, and identify new business opportunities to support strategic growth.

You’ll also lead corporate volunteering initiatives, creating meaningful engagement opportunities with Spear trainees through workshops, mock interviews, and visits. From planning to follow-up, you’ll ensure a high-quality experience while supporting events and wider engagement. This role suits someone organised, proactive, and confident building relationships, who is motivated to make a tangible difference in a mission-driven, faith-based organisation.

Key information:

• Salary: from £28,00 depending on experience
• Full-Time, One Year Fixed-Term Contract 
• Location: London Office 
• Closing date: Tuesday 2nd June (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
• Strong organisational skills, with the ability to manage multiple priorities, establish effective processes and structures, and maintain a high level of attention to detail.
• Excellent communicator with strong interpersonal skills and the ability to build rapport and engage effectively with people from a wide range of backgrounds and professional levels.
• Strong and effective project coordination skills, with the ability to bring together multiple stakeholders to deliver shared outcomes.
• Self-starter with the ability to take initiative and work independently.
• Fundraising experience is desirable but not essential.
• IT literate, with a good working knowledge of MS Office (including Word, Excel, and PowerPoint).

Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face? 

North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community. As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.

The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team. 

This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months. 

You will be based in your preference of North Yorkshire office – Harrogate, Northallerton, Scarborough or Selby.

Applications closing date: 22 May 2026 (9.00am)
Reserved interview dates: 27-29 May 2026

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation. 

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program.

As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Key Responsibilities Include: 

• Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing one to one support to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group 

• Maintaining accurate case records, adhering to AQS standards.

• Managing your own case load 

Essential Requirements Include: 

• Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits. 

• Developed IT skills 

• The ability to balance and prioritise a busy and varied workload. 

• Ability and commitment to work on own initiative and as part of a team.

• Ability to deliver training and information sessions. 

• Experience of or ability to facilitate groups in person and online. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

About Screen Share

Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, internet connectivity, and digital skills support to refugees. Our full-service digital inclusion support gives refugees an opportunity to get on with their lives. If they are digitally excluded, they cannot access education, employment, or support services. Being offline slows down language learning, delays the asylum process, creates social isolation and marginalises refugees at a time in their lives when they have to be online. By providing refugees with the tools and confidence to operate online, our work fosters agency and independence, allowing refugees to rebuild their futures on their own terms.

It's a genuinely exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by our values Responsibility, Sustainability, Equity, and Collaboration, which you can read more about in the applicant pack. 

We are looking for a hands-on leader who can bring significant income-generating expertise to a new challenge. You’ll sit lead our Outreach team, be a collaborative 'do-er' who leads inclusively, is passionate about our mission and wants to add value to our small team from day one. We want to work with someone who is excited by our growth journey and can be flexible and dynamic as we scale. We are launching our Senior Leadership Team this summer, which includes a Director of Income to take ownership of our income generation, drive forward our social value offer and lead our Outreach team effectively and kindly. 

Purpose of the Role

The Director of Income role is responsible for leading our income generation. Our fundraising strategy is to significantly grow and further diversify our income, with a particular focus on corporate and trading income. The postholder will coordinate our fundraising activity, lead our Outreach team and work closely with the CEO to drive forward our income generation so we can safely deliver our ambitious strategy over the next 5 years. 

In particular, the postholder will be responsible for coordinating and developing our income function, converting our strategic fundraising objectives into operational plans, managing the Head of Outreach and representing the organisation externally. However, the role is not solely governance and leadership - we need a do-er who is comfortable working in a small team and sharing responsibilities, including submitting fundraising proposals and taking responsibility for our reporting. They will work closely with the CEO, Director of Programmes, Head of Outreach and Communications and Fundraising Coordinator to ensure we are communicating our value proposition coherently and effectively to the important stakeholders that make our work possible.

We do not see this as a traditional fundraising director role - we are looking for a skilled generalist who can meet us where we are at by working confidently across Trusts and Foundations, statutory grants, corporate partnerships and traded services simultaneously. We are a small charity with 10 staff, so while we are looking for a decision-making and accountable leader, the postholder will be expected to support colleagues across the organisation. They will have a collaborateive spirit and the emotional intelligence to thrive in a small team. 

The postholder will lead the Outreach team (CEO, Head of Outreach, and Fundraising and Communications Coordinator), ensuring we work efficiently and together. They will also model our values, actively promote our commitment to refugee leadership, and bring stability and leadership at a crucial time for our organisation's development. We are looking for someone humble and ambitious, motivated by our mission and confident in our ability to create a sustainable, full-service digital inclusion organisation for refugees and asylum seekers in the UK. 

Check out the recruitment pack attached for further information. If you have any questions about the role or it’s scope, please feel free to get in touch.

Timings:

Advert Closes: 22nd May 2026 at 5pm

First Round Interview (online): 28th or 29th May 2026

Second Round Interview (In person): 4th or 5th June 2026

EDI Statement:

Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.

As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion

We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.

We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.

Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.

If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.

We want to hear from talented people who share our commitment to inclusion, equity and meaningful social change.

Do you enjoy being the go-to person for a CRM system that really matters? Are you looking for a role where you can shape how Dynamics 365 is used across an organisation?

12-month FTC | Hybrid (2 days in the office, London) | Up to £45,000

We’re supporting a well-established professional membership organisation to recruit a CRM (Dynamics 365) Administrator for a newly created role within their IT function.

This is a hands-on opportunity to take ownership of Dynamics 365 CRM, supporting colleagues’ day-to-day, improving data quality and processes, and working closely with external suppliers. The role is offered on a 12-month fixed-term basis, with the potential to become permanent.

The role
You’ll be responsible for keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:

• Managing and triaging requests via the CRM ticketing system
• Resolving technical and non-technical CRM issues and working with external suppliers
• Maintaining data quality through cleansing, de-duplication and governance
• Managing user access, permissions and security roles
• Delivering CRM training (1-2-1 and group sessions) and producing clear user guidance
• Creating reports and dashboards to support insight and decision-making
• Identifying opportunities to streamline processes and introduce automation

About you
You’ll be confident working with users at all levels and comfortable taking ownership of a business-critical system. You’ll have:

• Proven experience administering Dynamics 365 CRM
• Strong data management and problem-solving skills
• A good understanding of GDPR and data governance
• Advanced Excel skills and experience working with multiple business systems
• Experience working in or alongside a ticketing or support environment
• Clear communication skills and a supportive, collaborative approach

Why apply?

• Salary up to £45,000
• Hybrid working – 2 days per week in a central London office
• A new role with real scope to shape CRM ways of working
• Potential for the role to become permanent after 12 months
• Supportive, values-driven culture

 
If this exciting opportunity is of interest, please get in touch ASAP. We are reviewing CV’s as they come through!  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Centre for Emotional Health is recruiting for a Training Administrator to work with our friendly and nurturing team, administering The Centre for Emotional Health’s trainings and assisting with customer relationship administration.

The Centre for Emotional Health is a national charity dedicated to everyone living an emotionally healthy life. We provide training for local authorities, family hubs, prisons, schools, workplaces and communities. We advocate nationally for the importance of good emotional health. All our work, including all the training we deliver, is underpinned by The Nurturing Programme.

We are looking for an organised individual with strong communication skills, attention to detail, and experience of a variety of IT systems. The successful applicant will be responsible for managing the administration of The Centre for Emotional Health’s trainings pre- and post-training delivery, working as part of a busy Operations and Finance Team, and assisting our Business Development and Programmes Teams with customer relation tasks. You will enjoy working collaboratively and will feel secure in managing a fast-changing, busy workload as part of a wider team.​

Key responsibilities:

• Coordinate and administer all The Centre for Emotional Health trainings, overseeing bookings, venues, online training delivery, trainer, customer, and colleague liaison, and pre- and post-training documentation.
• Manage training communications and trainee feedback systems, maintaining accurate records and sharing information with customers and colleagues
• Nurture customer relationships in line with our organisational values, responding to queries by email and phone, and maintaining our website and CRM database.

The closing date for applications is 9am, Tuesday 19th May.

Interviews will take place Friday 22nd May at The Centre for Emotional Health’s office.

Data Support Executive

12-Week Temporary Contract

£15.29ph

Are you immediately available and looking for a short-term data role where your work genuinely contributes to protecting children?

We’re supporting a nationally recognised children’s charity to recruit a Data Support Executive on a 12-week temporary contract. The organisation relies heavily on voluntary income to fund its life-changing services - and the accuracy of its supporter data is fundamental to making that possible.

This is an excellent opportunity for someone who enjoys working with data in a busy, purpose-driven environment and can quickly add value to a high-performing team.

The Role

You’ll be joining the Income Generation function, supporting a fast-paced Data Processing team responsible for handling high volumes of donation and supporter information.

With millions of supporter records and significant annual income to process, the team plays a critical role in ensuring that data is handled accurately, securely and in line with compliance requirements.

Your responsibilities will include:

• Preparing, importing and validating supporter data within core database systems
• Ensuring income and supporter information is processed accurately and on time
• Supporting financial reconciliation and data integrity checks
• Responding to queries from internal colleagues and external fundraising partners
• Assisting the wider team with administrative and process support

Given the short-term nature of this contract, the team is looking for someone who can hit the ground running and work confidently with structured processes.

About You

You’ll likely have previous experience in a data, CRM or income processing role and feel comfortable working with large datasets.

We’re looking for someone who:

• Has experience working with databases and understands data accuracy principles
• Has knowledge of financial or income-related processes
• Demonstrates exceptional attention to detail
• Can manage workload effectively in a busy environment
• Communicates clearly and professionally
• Brings a positive, proactive approach to team working

This is a fantastic short-term opportunity to contribute to meaningful work within a respected national charity.

The on‑site technical support administrator at Girlguiding plays a central role in keeping staff connected, supported, and confident in their technology. This position combines hands‑on technical support with essential administrative coordination, making it ideal for someone who enjoys problem‑solving, helping others, and keeping systems running smoothly.

You’ll manage communication tools such as phone systems, mobile devices, and business collaboration platforms, while maintaining clear and helpful IT knowledge resources for staff. The role includes routine checks of meeting‑room equipment, overseeing printers and peripherals, and supporting the starters–leavers–movers process to ensure colleagues have the right access from day one. You’ll also help track security issues, coordinate penetration testing, and promote good IT security practices across the organisation. Regular liaison with our managed service provider and occasional visits to our Trading site are part of the rhythm of the job.

You will have strong customer service, clear communication, and the ability to support users with varying levels of IT confidence. This role reflects that blend: you’ll be approachable, patient, organised, and attentive to detail, with a solid grounding in Windows, Microsoft 365, and IT security principles.

Please note that this role is based full-time on-site at our London office.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.

We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with  us. 

We're looking for a DevOps Engineer to help build and run the cloud platform that underpin one of our critical national services.

This is a remote-first role with occasional travel and some out-of-hours work to support essential systems. In return, you'll join a supportive, collaborative Technology team and use modern DevOps practices to make a meaningful difference to people affected by crime.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The DevOps Engineer will play a key role in developing, maintaining, and optimising scalable, cloud-native environments that support Victim Support's critical technology services, including the containerised WitnessBox application.

In this hands-on role, you will work with AWS and Kubernetes to deliver secure, reliable, and scalable infrastructure. You will be responsible for building and enhancing CI/CD pipelines using GitHub Actions, developing Infrastructure as Code, and improving automation across build and deployment processes.

You will support high availability services that people rely on every day, ensuring systems are resilient, compliant, and aligned with security best practices. Working closely with development, product, service delivery, and security teams, you will help deliver integrated, high-quality solutions and drive continuous improvement across the technology landscape.

About You

You will bring solid experience working with AWS and a strong background in building and optimising CI/CD pipelines. You'll have a good understanding of cloud security principles and a proactive approach to improving reliability, automation, and scalability.

Experience with Kubernetes and containerised applications is important, alongside familiarity with Infrastructure as Code tools such as Terraform or CloudFormation. Knowledge of monitoring and observability tools is also desirable.

You will be a strong problem solver with excellent attention to detail and the ability to communicate clearly with a wide range of stakeholders. A collaborative mindset and a commitment to continuous improvement will be key to success in this role.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Hybrid - within commuting distance of our Redcar Campus

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system.

A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers.

About the role

We are seeking a motivated and enthusiastic Senior Software Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports TED. Working at the intersection of software engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector.

Corporate responsibilities

• To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT. 

• To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person. 

• To comply with all reasonable management requests.

Key responsibilities

• Design, develop, maintain and improve software and technical infrastructure that supports TED and related education research activity.

• Build secure, scalable and reliable systems that enable robust analysis of education and teacher development data.

• Apply software engineering and DevOps best practice to deliver high-quality, well-tested and maintainable technical solutions.

• Contribute to reproducible, transparent and efficient research workflows, pipelines and supporting tools.

• Work closely with developers, researchers and other colleagues to understand requirements and translate them into effective technical delivery.

• Contribute to architectural decisions and the ongoing improvement of platform design, developer experience, monitoring and software quality.

• Support the operation and maintenance of production systems and help troubleshoot issues where required.

• Produce and maintain clear technical documentation and contribute to wider project communication where appropriate.

• Contribute to a collaborative team environment, including supporting and mentoring colleagues where appropriate.

Essential criteria

• Proven experience in software engineering, including building and maintaining production systems.

• Strong coding skills in relevant programming languages and experience of modern software development practices.

• Experience with version control, code review, testing and continuous integration.

• Ability to take ownership of complex technical systems, including feature development, maintenance and support.

• Strong technical judgement and problem-solving ability, including awareness of architectural trade-offs.

• Ability to work effectively in a multidisciplinary environment and communicate clearly with technical and non-technical audiences.

• Commitment to quality, security, maintainability and continuous improvement.

• Interest in applying software engineering to education, data and evidence-informed improvement.

Desirable criteria

• Experience with Python, JavaScript or similar languages.

• Experience of Linux, Docker, CI/CD and DevOps tooling.

• Experience of database design, optimisation or data pipeline development.

• Experience working with sensitive data or secure analytical environments.

• Experience of research platforms, reproducible analytics or trusted research infrastructure.

• Experience in education, public sector or data-rich research settings.

• Experience mentoring others and contributing to team-wide engineering practice.

Key benefits

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).

• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.

• Pension - Entry to the Local Government Pension Scheme.

• Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

• Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 10.00am on Monday, 1 June 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Operations Specialist Opportunity:

We are seeking an experienced operations specialist with excellent IT knowledge to deliver a fixed-term internal operations project which will focus on a number of project outputs related to reviewing, updating and embedding key organisational policies, procedures, systems and training to support the smooth running of our operations, including a focus on CRM, IT, data protection and procurement.

Background and purpose:

Stronger Together is an impact driven, not for profit organisation providing businesses with practical training, resources, business services and collaborative programmes to create a world where all workers are recruited responsibly and have fair work free from exploitation. Read more about our story on our About Us page.

Project Outputs:

The intended project outputs include the following- Appx. 35 days are available to deliver these project outputs over a minimum of 16 weeks (2/2.5 days per week) to ensure wider capacity to review outputs and embed with the team, and a maximum of 20 weeks.

Review and update of IT security and user guideReview of Data protection and GDPR policy and processesReview and update of Organisational policies and processes, e.g. Anti-Bribery and Corruption Policy; Health and Safety Policy; Environmental/Sustainability Policy; Supplier Code of ConductReview of training/free places admin management process and recommendations for efficiency improvements (considering process and technology systems)Operational team support on our ACT CRM systemReview of storage monitoring and SharePoint/OneDrive systems and processComparison Eventbrite/alternative ticketing systemsAnnual insurance reviewDevelopment and delivery of training for team on various systems, policies and processes as per aboveDevelopment of concise brief with recommendations for ongoing management, maintenance and team training on the above.Ad-hoc projects as capacity and company prioritisation allows

Person Specification

Who you are:

• An experienced operations professional with strong experience working in/with SMEs, preferably in the not-for-profit sector, in reviewing and maintaining robust operations systems, incl. data protection, IT security, governance, business continuity, procurement and supplier management and CRM, with excellent IT knowledge
• A great solutions-focused organiser, with the ability to set and meet targets and deadlines, and to hold others accountable to those
• Comfortable in a multi-disciplined role with varied projects running concurrently
• A motivated and enthusiastic person, able to work independently and with remote colleagues/stakeholders
• A confident trainer, motivated by delivering internal training to build colleague knowledge and skills
• UK-based with eligibility to work in the UK

To view the full Person Specification click here

What we can offer you:

• A fixed term (4-5 months), part-time (0.4-0.5 FTE) employment contract, salary band £38,697 – £50,596 gross annually for full-time, for this role pro rata equivalent, or: consultancy contract for 35 days over a minimum of 16 weeks to max. 16 weeks; starting date in June or July 2026
• Being part of an innovative and exciting not for profit organisation
• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
• UK home-based, with regular online meetings.

Application process:

Details: Closing date: Wed 20th May 2026 | Interviews: w/c 1st June 2026 | Starting date: June/July 2026

To apply: Please visit our website.

Job Title: Quality and Service Coordinator

Reporting To: Service Manager

Salary Range: Up to £31,000

Contract Type: Permanent

Location: London or Sheffield (Hybrid working afforded)

Working days/hours per week: 35 hours per week, Monday to Friday, 9am to 5pm.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job  

The Quality and Service Coordinator plays a key role in ensuring the reliability and quality of our systems by carrying out testing activity for enhancements across Salesforce, Dynamics and Business Central. The role supports the smooth delivery of changes by combining structured testing with targeted service support, including triage of incoming issues and resolution of tickets.

Duties and Responsibilities 

• reating test plans based on user requirements with the Service Manager to enable testing to be done by the wider business.
• Create clear documentation regarding test outcomes, learnings from the enhancements and suggestions to improve them moving forward.
• Work proactively with the business to understand key systems and how they work.
• Be an internal point of contact between the business and our external IT provider by assisting in approval, information gathering to ensure smooth service.
• Support the Service Manager to ensure that tickets are managed and resolved within a timely manner.
• Monitor recurring issues and share insights that help improve system quality and inform future enhancements.
• Work with the business and the Service desk manager to understand prioritisation of work and assist in working out return on investment of required work.
• Carry out manual testing on BAU changes and new enhancements in the following systems – Salesforce, Dynamics, PowerBI and Business Central.
• Adhering to team set KPIS on ticket resolutions
• Retrospective reviews regarding test plans, facilitation of testing and manually testing.
• Monthly calls with the service manager to pass on learnings and review process of tickets.

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize - child-led solutions to complex global issues

• Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

THE ROLE

We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.

We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.

RESPONSIBILITIES

Team operations and administration

• Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing

• Act as the administrator for most team subscriptions, online tools and softwares

• Maintain a well-organised office environment, including inventory management for the team cupboard and equipment

• Proactively identify and fix broken systems, creating better ways to manage tasks

• Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work

Financial administration

• Accurately process and record weekly payment runs and invoices in the banking and finance systems

• Assist with financial reconciliation and proactively chase outstanding payments or missing receipts

• Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies

Programme and event support

• Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries

• Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting

• Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post

• Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls

• Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup

HR and onboarding

• Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews

• Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination

• Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks

WHAT WE OFFER 

• Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time

• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals

• Development and support: we invest in training and development and will support you to build the skills and experience as you need

• A competitive benefits package to support your wellbeing, growth, and work-life balance

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

Interim Operations & Facilities Manager
London (5 days on-site)
£22.50 per hour + holiday pay
3–6 month contract

We’re working with a purpose-driven London-based organisation seeking an experienced Operations & Facilities professional to provide short-term cover during a period of transition.

This is a hands-on interim role focused on keeping a busy site running safely, smoothly, and efficiently. You’ll play a key role in maintaining day-to-day operations, with particular responsibility for facilities, health & safety, and contractor coordination.

Key responsibilities include:

• Ensuring the safe and compliant running of a busy site
• Acting as the main point of contact for facilities and service providers
• Managing contractors and responding to maintenance issues and incidents
• Supporting health & safety processes, training, and compliance
• Coordinating new starter setup (including equipment and systems access)
• Working within existing systems and processes to maintain continuity
• Supporting general operational activity as needed

About you:

• You have strong, practical health & safety experience (e.g. IOSH/NEBOSH or equivalent)
• You’re confident managing facilities, contractors, and day-to-day site issues
• You’re a hands-on, proactive problem-solver who can hit the ground running
• You’re comfortable working on-site full-time in a fast-paced environment
• You have experience across operations, facilities, or workplace management

This is a great opportunity for someone who enjoys being the go-to person for keeping things running behind the scenes, particularly within a values-led organisation.

Due to the nature of this role, further details will be shared with suitable applicants.

If this sounds like a good fit, please get in touch.