A fantastic opportunity has arisen for a full time, IT Systems Administrators to join the IT Team at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families. SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

You will be providing multiple layers of end user support (1st and 2nd) to a large user base, both remote and onsite. Under the ethos of innovation and automation first, this role expects and welcomes new ideas and perspectives and is perfect for someone who enjoys learning new technologies. You will be involved in the several stages of the hardware, software, security, and cloud service lifecycle’s.

Our stack: AutoPilot, Office365, MDT, Windows 10, Cloud Security Platforms, HyperV , PoSh Automation, Azure, VmWare, VDI, Managed EUC, Automated User Management Platform

About the team

We are a team of nine with a very diverse pool of talent. We all cover different primary streams of work, but actively avoid siloed functions within the team, and enjoy knowledge and task sharing frequently. One of our core goals is to become a team of multi-disciplined specialists.

About you

To carry out this role successfully you will:

• Have excellent customer services skills
• Possess demonstratable experience in supporting Windows 10 in Hybrid Domain Azure Configuration
• Possess substantial experience in Microsoft Windows networks and active directory services
• Have demonstratable experience with the Microsoft 365 product suite
• Have demonstratable knowledge of and worked with a range of computer hardware, windows operating systems and desktop applications, printers, remote access, and remote-control software
• Have great problem-solving skills, work ethic and willingness to learn

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: 15/11/2021 – 26/11/2020 If you are invited to attend an interview you will be required to undertake a technical test as part of the selection process. The test is 30 minutes long and covers basic to advanced support functions and industry knowledge (this will be delivered remotely).

My charity client are looking for an experienced IT Project Manager with exceptional project management and stakeholder management skills to join their IT team on a fixed-term basis.

In this role, you will play a pivotal role in managing business and technology transformation projects, including a project to rebuild their website. You will have a proven track record of managing projects that deliver improved business processes and systems, reducing their costs, enhancing their sustainability, and quantifying business benefits.

This is a high-visibility, high-impact role responsible for change affecting all areas of the organisation. You'll therefore be adept at engaging and influencing at all levels through a variety of channels and techniques. You will need to demonstrate your experience and skills in this area on your application.

Your skills and experience should include;

• Management of business transformation projects that have a technology component, including systems implementation
• Working with the project management methodology PRINCE 2 at practitioner level
• Familiarity with agile project management techniques
• Project management planning and resource management techniques eg planning workshops,
• GANTT charts, critical path analysis
• Reporting to senior business and technical leaders on project plans, progress, status, risks and
• issues.
• Production of project reports for a range of stakeholders at different levels.
• Production of project management documentation in a written and visual from for business and
• technical users
• Advanced skills in Microsoft Word/Excel/PowerPoint/Visio/Project
• Familiarity with current trends in Information Technology
• Familiarity with Digital transformation projects, preferably website-related (desirable but not
• essential)
• Familiarity with Drupal or other content management systems, and experience in CMS and
• existing content migrations (desirable but not essential)
• Familiarity with UX research methodology and design (desirable but not essential)

My charity client are developing their IT function, and have created this new role to manage their key business systems.

Reporting to the Head of IT, the role is responsible for the delivery and support of key Business Systems and processes with a focus on Fundraising/Marketing, HR and Finance and will also take the lead in the development of Microsoft Organisation business tools including SharePoint, Teams, ZenDesk etc.

This Business Systems Manager role includes oversight of their CRM and integrated systems, however on a day-to-day basis these systems are managed by the Database Manager, therefore no specialist knowledge required.

This role will also ensure that key business systems drive and enhance the delivery of their organisational strategy and build the capability of their staff to ensure that they optimise the tools available to them.

Essential skills and Experience should include;

• Experience of managing and administering Finance & HR Systems
• Experience of implementing new systems
• Experience of implementing new system processes

• Managing and administering Microsoft business tools including SharePoint and Teams
• A proven track record of delivering high quality results to deadlines.
• Experience of developing, communicating and implementing business plans.
• Proven planning and project management experience to control effective use of resources.

• Experience of financial and budgetary management.
• Extensive experience of supporting Business Systems on multiple platforms
• Evidence of taking business process and translating into system and application process
• Experience of system implementation projects

The office is based in North London and you will be expected to go into the office a few times a month but they offer flexible working.

NCT are recruiting for a critical role of Helpdesk Administrator to provide essential IT support to our staff members, Practitioners and Volunteers.  This role will be full time for a fixed period February 2021 - September 2021.

The Helpdesk Administrator will need to respond to support queries and issues, solving problems directly, alongside more senior employees or via a service contract.

The majority of our users are currently home-based using cloud-based applications alongside a remote desktop environment. However there is a requirement for the role to be based in our Bristol office to ensure support with equipment and servers are maintained. During COVID restrictions there may be a requirement to attend the office at least once per week, and post COVID restrictions the role will be based solely from the Bristol office.

This is a fantastic opportunity to be part of the team that enables NCT to be productive with Technology. We are looking for someone who has: 

• Demonstratable IT Skills including Microsoft 365.
• A strong focus on customer service skills, including empathy, patience, clarity and a commitment to great service levels.
• The ability to remain effective when working under pressure.
• Excellent problem solving skills, able to investigate, learn, test and solve problems using technology.

Please see the attached job description for further information. 

We’re looking for a technical wiz to manage our IT, data, and premises, supporting our sustainability and making sure everyone at Women’s Aid can work effectively.

Ensuring effective management of IT, data, and premises to support the charity’s sustainability. Responsible for software, hardware, data protection, contract management, Health and Safety and Occupational Health. Management of Office Support Assistant.

Leap Confronting Conflict is looking for an IT and Database Senior Officer to provide our growing charity with ICT infrastructure support. This role is essential to the success of the organisation; primarily through excellent  provision of a broad range of internal IT support and expertise, also through the involvement in a variety of system change projects that work to improve our efficiencies and the digitisation of our operations and delivery.

Leap has recently invested in a Salesforce redevelopment project and this will be an opportunity to co-ordinate the implementation of training and new process development in this area.

This role will also manage relationships with a range of external consultants and suppliers, and as part of the Finance and Resources team providing organisation wide support.

This is a permanent part time role of 21 hours per week and will be managed by Leap’s Director of Finance and resources. We are keen to encourage flexible working of these hours across the week, specifically to enable provision of daily IT support.

IT Operations Manager

Find your place with us and help change lives.

Hft is a national charity and a leading force in supporting people with learning disabilities and their families. A truly nationwide organisation, we support over 2,500 people through innovative, person-centred services with a strong focus on promoting independence.

We have an exciting opportunity for an individual to join our IT Department in Bristol.

The ICT Operations Manager will Lead and manage the ICT Operations function, including the Service Desk, taking responsibility for the day to day operation and support to staff of Hft’ ICT services. They will be responsible for the effective provisioning, installation, upgrade, configuration, operation, administration and maintenance of Hft Infrastructure Network & Databases. Ensuring a high level of performance, security and reliability in a Microsoft Windows, Hyper-V virtualised environment.

The ICT Operations Manager will ensure the provision of expert technical advice to maximise the efficient and effective use of ICT Services across Hft. Under the direction of the Director of IT they will ensure the ICT operations team members have the required knowledge and skills to effectively support and develop Hft ICT systems

Salary: £42,306
Hours: Full Time, Permanent
Location: Working from home will be part of the role along with possible travel to Hft sites
 

What we Offer

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance.

You will have experience managing a team of skilled IT staff providing key infrastructure and systems support to a large organisation.

You will have:

• Up to date knowledge of technology, hardware and software developments. Including Cisco switches, routers, VLAN, SAN, firewall
• Database administration, design and development (SQL Server 2005/2008/2012 including Reporting Services)
• Experience of designing and implementing network architectures (Active Directory, DNS, DHCP, IPv4 / IPv6, VPN)
• Windows Server 2008R2/2012 /2016 environments
• Microsoft Exchange 2010/2013
• Microsoft Azure
• Microsoft Data Protection Manager
• Virtual Desktop Infrastructure
• Data security – backups, protection, defence against Malware/Ransomware
• Ability to acquire knowledge of new computer systems very rapidly
• Committed to learn and take personal responsibility for your own learning and development

The following are desirable but not essential:

• Client and server scripting experience (HTML, CSS, JavaScript, Vbs, Powershell etc)

Closing date: Monday 1st February 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: IT Manager, Escalations Manager, Senior IT Support Engineer, ITIL, Incident Manager, Helpdesk Manager, IT Operations Manager, Third Sector, Charity, Not for Profit, NFP etc.

Key Office365 Excel experience

Job Title: Hardware Asset Analyst
Duration: 3months
Contract rate: £100 per day
Location: Teddington (will be on site full time)

Duties

• Walk around Labs and Rooms to complete audit questionnaire on laptop provided.
• Load and run pre-created scripts from a USB stick provided.
• Communicate with Lab Owners and Lab Managers
• Report back findings to the Cyber Team

Please note: Due to the role being onsite PPE will be provided and users must complete a Health and Safety Induction.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

More than three million people in the UK are estimated to have osteoporosis. The impact on their lives is huge. It has been calculated that every minute, someone in the UK suffers a broken bone through a fragility fracture. As the only UK charity dedicated to ending the pain and suffering caused by osteoporosis, the Royal Osteoporosis Society has been making a real difference to people living with osteoporosis for more than 30 years. We help the nation look after its bones and appreciate the importance of bone health for everybody. For those who develop osteoporosis, we are here to help them live well.  With our recently acquired Royal title and new strategy, we want to deliver a step change in our reach across the country.

In common with other charities, the impact of the Covid-19 downturn has been challenging. However, we have taken swift action to address the current challenges and are confident that the charity now has the resilience and resources necessary to grow and develop through any future uncertainty.  This has included successfully bidding for Government investment in our services, while widening our reach into a number of new funding partnerships. We currently employ 42 staff, and we are finishing 2020 with financial surplus with another projected in 2021.

As Director of Finance & IT, you will report to the Chief Executive as a member of the charity’s Senior Management Team. Key responsibilities will include:

• Leading the development of a new financial strategy, building on the strong position achieved this year to deliver a sustainable, ambitious, robust plan for the future
• Working closely with clinical and fundraising colleagues on our growth and development plans, providing advice and constructive challenge to new proposals
• Giving oversight to IT and data management across the organisation, working with our in-house team and external providers to ensure our IT infrastructure is robust and we are embracing new technologies
• Managing a small team across Finance and IT, fostering a culture of learning, professional development, innovation, and customer focus.
• Overseeing the review of our existing offices outside Bath
• Undertaking Company Secretarial work and providing assurance to Trustees that governance, controls, risks and compliance are being managed across the charity
• Playing an active role in the wider leadership of the charity as a member of the Senior Management Team

We are looking for an experienced financial leader with a strong understanding of how to develop and deliver a successful financial strategy. You will need to be a qualified accountant and have operated at Director level previously or had significant exposure to Board-level reporting. Ideally, you will have previous experience gained within the charity sector, although this is not essential. Alongside your finance role, you will be leading our IT services; we are not looking for technical expertise in this area, but you should be able to act as an intelligent client and ensure that we have robust and effective business systems in place. As a smaller national charity with ambitious growth plans, your role as business partner, enabler and critical friend will be vital to our success and you can expect your professional knowledge and experience to have a refreshing level of impact.

This is a great opportunity to be part of an exciting new chapter at the Royal Osteoporosis Society, under a new leadership team, as we emerge from a period of restructuring and seek to scale up our services nationally.  If you are looking for a role where you can have a transformative impact on people’s lives and make a significant contribution to societal wellbeing, we hope you will apply.  

Our offices are based outside Bath, but we have a flexible approach to working location and this post can be based remotely although we would expect a weekly visit to the office in normal circumstances.

Are you an experienced AV engineer looking for your next challenge?

Are you interested in working for a progressive and constantly evolving organisation?

Are you also looking to gain IT experience and support our users in a Windows and Office 365 environment?

We’re looking for an AV engineer to help us deliver great events for paying guests at the RSA House, and for our own staff.  We want people who are keen to work with hybrid events and who can give the best experience for in-person and remote visitors, in the pre-sales and planning stages, and by supporting the event itself.  When you’re not doing events work, you will be working in the IT team, supporting the RSA staff with IT Helpdesk requests.

To find out more about this role, please visit our website.

About Us

We are the RSA.  The royal society for arts, manufactures and commerce.  We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

Apply

In order to apply, please click ‘apply for this job’ on the recruitment page of the RSA website and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am, 29 January 2021. Screening calls are expected to take place from 1 February and interviews will be in the week commencing 8 February. A second interview will follow in the week commencing 16 February if you are successful in these initial stages, to be arranged on a 1:1 basis.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of more than 1.6 million children who today will receive Mary’s Meals.

The IT services officer will be responsible for the provision of an IT support service to maintain the Mary’s Meals UK IT infrastructure and provide a customer-focused service to employees and volunteers.

This will involve the daily administration, maintenance, and monitoring of the Mary’s Meals UK IT infrastructure estate, supporting the testing and commissioning of new systems and services, and the delivery of IT projects.

This is a hands-on technical operations role, working closely with internal stakeholders and third-party suppliers. Using infrastructure knowledge, this role will contribute significantly to the continuous improvement towards operational excellence.

Please visit our website to apply by following instructions on Charity Job.

I am currently recruiting a Project Manager for my charity client to help them to deliver digital and technology projects that enable them to become digital first

This is an opportunity to lead a variety of digital and technology projects that are part of our strategic transformation programme. You will blend solid project management and delivery skills, with service design, digital innovation and change management. You will have a strong interest in digital, technology and user centric design and development.

You will know your SaaS from your IaaS, have your head in Cloud technologies and will be able to navigate your way around Teams, Jira, SharePoint and Aha.

We’re looking for someone with solid experience in delivering digital and technology projects, who puts the user at the heart of the product and can bring diverse stakeholders together to work towards a common goal which will deliver fundamental change in our movement.

Key Accountabilities

• Lead and facilitate the scoping, design and delivery of digital and technology projects, prioritised using a user centric risk-based approach
• Agree project objectives, benefits and plans for delivering these with your project stakeholders
• Define project tasks and manage resource requirements accordingly
• Lead on the creation, ownership and maintenance of project appropriate documentation, (in line with the Scouts P3M Framework), for example; o programme definition documents for programmes o project initiation documents for operational projects o user stories for Agile based projects
• Budgets, Risk Registers, RACI and RAID Logs
• Develop and manage project schedules and progress updates
• Secure adequate resource allocation for projects from line managers
• Support Senior Responsible Owners and Sponsors with governance of programmes and projects
• Manage project budgets, reviewing/costing the procurement of software and hardware from suppliers against budget available
• Provide direction and support to project teams including external suppliers
• Manage effective stakeholder engagement and communications
• Manage quality assurance
• Continuously monitor and produce the required documentation on progress, risks and issues

Person Specification Experience

• Experience of successfully managing and monitoring small to medium-scale digital and technology projects through all stages of their life cycle applying appropriate change, risk and quality management methodologies
• Experience of successfully managing the procurement/design/development or integration of a technology system Experience of working as part of an agile delivery or a product team in a matrixed organisation or working in an ITIL environment
• Experience of leading and motivating multi-disciplinary project teams
• Experience of working for a not-for-profit organisation (desirable)
• Experience of project and business governance platforms, for example, GDPR, PCI DSS, ISO27001 (desirable)
• IT operational experience such as Support/Infrastructure/IT Procurement/ IT Project Management (desirable) Skills, Abilities & Knowledge
• Ability to apply project / programme management disciplines in a flexible manner appropriate to complex change programmes and projects 

My charity client is looking for Business Analyst to help manage change and plan for the future by improving the processes, services and products within their digital transformation you help to deliver will support over half a million young people every week as they gain skills for life through Scouts.

Key Accountabilities

• Identifying, mapping, evaluating business processes, anticipating requirements, uncovering areas for cost savings, efficiencies or improvements; developing and implementing sustainable and practical solutions
• Ensuring that business needs are met in terms of current and future technology requirements
• Participating in the production of scoping documents and plans for technology projects
• Determining tangible KPIs to evaluate project deliverables and measure success
• Definition, documentation and agreement of Business Processes at all levels, for both internal or external facing projects Lead requirements gathering workshops with internal and external stakeholders Documenting and communicating the results of your efforts including robust options appraisals in plain English, appropriately tailored to a broad audience Effectively communicating your insights and plans to cross-functional team members and management
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Support Managers and Project Managers through Supplier Tender Processes
• Defining Business Requirements

Person Specification Experience

• Experience of successfully working on medium to large-scale technology projects through all stages of their life-cycle
• Experience working as part of an agile delivery or a product team in a matrixed organisation
• Experience of communicating and collaborating with staff colleagues to understand the needs of departments or the organisation as a whole
• Experience of working with external stakeholders to understand and investigate feedback into the service, function, or product provided
• Experience of using data modelling practices to analyse findings and create suggestions for strategic and operational improvements and changes
• Experience of Business Analysis role within technology projects ideally in the not for profit space

Education & Qualifications

• Formal Business Analysis Qualification (Desirable)
• Agile qualification (Desirable)
• Prince2 / Waterfall (Desirable)
• ITIL (Desirable) Benefits We’ve got some great benefits too. 

Are you a first-rate teacher - and so much more? Can you help Britain`s leading specialist charity make adult education accessible to everyone?

Who we are
The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of. Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning egalitarian and accessible. Tutors play a central role in everything we do, from governance through to classroom support, helping us deliver courses to 50,000 people in 2,300 locations - and enabling us to reach 80% of the population.

As one of our tutors, you`ll be so much more than just a teacher. WEA delivers from a variety of community venues in and around the North West areas forming true partnerships with the community. Dealing with some of the most disadvantaged students, you`ll go the extra mile to build their confidence, develop their knowledge and skills, and empower them to define and achieve their life goals. In short, you will be a catalyst for profound change, and you`ll enjoy considerable autonomy as you prepare course materials, identify students` needs, adapt courses and continually assess the effectiveness of your approach.

WEA delivers from a variety of blended learning in community venues in and online. We assume that you will be excited by using digital technology both in the classroom with the student and to manage course administration. The ideal candidate will be IT literate and able to deliver through a blended learning approach including the use of Zoom, and Canvas, our Virtual Learning Environment (VLE).

A qualified and capable IT teacher with experience of delivering from accredited to non accredited courses, you will be keen to engage with disadvantaged people and rekindle their love of learning, and you will share our passion for egalitarianism and empowerment.