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As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.
This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.
This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.
Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.
Key Responsibilities:
Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.
Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.
Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.
Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.
Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.
Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.
Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.
Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.
Skills & Experience
Essential
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A commitment to community empowerment, inclusion, and supporting individuals to thrive.
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Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.
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Ability to build positive relationships.
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Good organisational and time-management skills.
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A proactive, flexible, and collaborative approach to work.
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Commitment to safeguarding and equality, diversity, and inclusion.
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Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.
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Excellent interpersonal and communication skills.
Desirable
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Experience facilitating workshops, group activities, or community programmes.
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Experience working or volunteering within a charity, education, library, or community setting.
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Knowledge of community development principles.
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Experience managing or creating content for social media platforms.
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Understanding of safeguarding practices and procedures.
Qualifications:
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Desirable: A background in education, social work, community development, or a creative discipline.
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Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.
Personal Qualities:
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Warm, approachable, and empathetic.
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Creative and enthusiastic.
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Reliable and self-motivated.
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Adaptable and willing to take initiative.
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Passionate about making a positive difference within the community.
If you have any questions or would like to discuss this role in more detail before applying please contact via our website
Beyond the Margin is committed to equal opportunities and diversity. We welcome applications from all backgrounds and communities. If you require any adjustments during the recruitment process, please let us know.
We believe everyone can realise their full potential, free from inequalities or the constraints of trauma and adversity.



The client requests no contact from agencies or media sales.
About The Role
Join our dynamic, collaborative and supportive team as a Trust and Grants Officer. We are looking for someone with enthusiasm and adaptability.
If you are passionate about supporting children and young people, with a focus on preventing mental health issues this role is perfect for you!
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 01 July 2026
1st Interview date: 06 July 2026 in person
2nd Interview date: 13 July 2026 in person
Our Benefits
When you work at Place2Be whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We are looking for a dedicated and proactive Reconnection Worker to join our Bournemouth, Christchurch and Poole Rough Sleeping Service. This is an exciting opportunity to support people sleeping rough to move away from homelessness by reconnecting them with accommodation, support networks and services in areas where they have a local connection, established support system or entitlement to assistance. Reconnection can take place both within the UK and internationally and aims to ensure that individuals can access the right support in the right place to sustain a move away from rough sleeping.
Working as part of a dynamic and highly successful outreach team, you will build positive relationships with people experiencing homelessness, carrying out assessments and developing personalised reconnection plans. You will work closely with local authorities, support providers, health services and community organisations to help individuals access accommodation, reconnect with family and support networks where appropriate and secure sustainable routes away from rough sleeping and a harmful street lifestyle.
In this role you will:
- Undertake assertive outreach across Bournemouth, Christchurch and Poole, engaging with people sleeping rough and carrying out comprehensive assessments.
- Develop and coordinate personalised reconnection plans, including arranging accommodation, travel, family mediation and access to support services.
- Work closely with local authorities, statutory services, health providers and community organisations to achieve positive outcomes for clients.
- Manage a caseload of clients, maintaining accurate records and monitoring progress towards sustainable reconnection.
- Support clients to access welfare benefits, healthcare, substance misuse services and other support that will assist them in moving away from homelessness.
This role involves working early mornings, evenings and weekends as part of a rota.
About you
We are looking for someone who is passionate about supporting people experiencing homelessness and who can build trusting relationships whilst maintaining a supportive but assertive approach.
To be successful in this role, you will have:
- Experience of working with vulnerable adults and an understanding of the challenges faced by people experiencing homelessness.
- Experience of assessing individual needs and supporting people through case management and support planning.
- Excellent communication and partnership-working skills, with the ability to engage effectively with clients and external agencies.
- An understanding of welfare benefits, housing options and support services available to people experiencing homelessness.
- Good organisational and IT skills, with the ability to maintain accurate records and manage competing priorities.
Above all, we are looking for a compassionate, resilient and motivated individual who is committed to helping people transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 July 2026
Interview and assessments on: 20 July 2026
The client requests no contact from agencies or media sales.
The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.
Responsibilities include:
• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)
• Support the development and scheduling of social media content, helping to grow engaging content and reach
• Monitor and report on social media analytics
• Update the Pathway website with news, publications and resources, and support with website improvements
• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups
• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups
• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference
• Coordinate publication of major Pathway reports, working with designers and printers
• Provide publishing and administrative support to Fellows undertaking research projects
• Deliver high-quality editing, formatting and presentation of shorter reports and documents
• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists
• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive
• Ensure Pathway resources are organised and accessible to support external communications
About you – it is essential you have:
· Experience of working in a communications or administration role (including remote working)
· Excellent organisational skills, with the ability to manage multiple priorities and deadlines
· Strong written and verbal communication skills
· Experience of maintaining or updating websites, including WordPress
· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics
· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools
· Experience of using digital tools to prepare and format documents, including academic reports or publications
· High attention to detail and accuracy
· Ability to work both independently and as part of a team
· Understanding of confidentiality and data protection Personal Attributes
You should also be:
• Motivated, with a flexible and proactive approach to work.
• Politically aware and able to work sensitively in a complex environment.
• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.
It would be great if you also had:
• Experience of supporting events or conferences
• Experience of producing newsletters
The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want a job where your work genuinely matters every single day?
Join Leicester South Foodbank and play a hands-on role in ensuring people in your community have access to essential food and support.
About the Role
This isn’t just a warehouse role - it’s an opportunity to be part of something meaningful.
We’re looking for a practical, reliable, and team-focused Warehouse Assistant to help keep our operations running smoothly. You will be at the heart of everything we do - sorting donations, managing stock, and supporting deliveries to ensure food reaches people who need it most.
About You
We are looking for someone who:
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Holds a forklift licence
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Has a full UK driving licence and is able to drive vans
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Is comfortable carrying out physical work
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Is a strong team player with a positive, can-do attitude
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Is confident using basic IT systems
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Is reliable, organised, and able to work in a hands-on environment
About Us
Leicester South Foodbank is one of the largest foodbanks in Leicestershire, with a strong reputation for delivering vital support across the community.
We are passionate about helping people build better futures and working to lift individuals and families out of poverty. Our reach spans the region, supported by an extensive local network as well as national partnerships with organisations tackling food poverty.
We are recognised within the charity sector for our effective logistics and supply model.
Why Join Us?
If you are motivated to support your community and want to make a meaningful, tangible difference in people’s lives, we would love to hear from you.
Enabling all to meet their basic needs and reach their potential to live fulfilled lives, Improved wellbeing through increased financial inclusion.



The client requests no contact from agencies or media sales.
£36,250 - £42,500 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
As Senior Monitoring and Evaluation Officer, you’ll play a central role in helping us understand and demonstrate the real difference our work makes. You’ll manage the development and delivery of monitoring and evaluation frameworks for our Health Equity, Services and Improvement directorate, ensuring we can track our progress against Prostate Cancer UK’s new strategy with confidence. As part of the Data and Evidence team, you’ll bring together data and insight to tell a clear story about our impact for men and the wider healthcare system.
In this role, you’ll design practical, meaningful ways to measure success, from shaping our key performance indicators to strengthening how we collect and use data over time. You’ll draw on information from multiple sources to build a joined-up view of our activity, and use clear, engaging data visualisation to bring your findings to life. You’ll also support reporting to boards and committees, presenting evidence in a way that is accessible, relevant and supports good decision-making.
You’ll work closely with colleagues across the organisation, helping them evaluate their work and feel more confident using data in their day-to-day roles. By championing a culture of evidence-based decision making and continuous learning, you’ll help teams see the value of monitoring and evaluation and use it to improve what they do.
Alongside this, you’ll keep a strong overview of activity across the directorate, using data and insight to spot trends, highlight opportunities and drive improvements. You’ll also contribute to the ongoing development of our data and insight approach, helping us strengthen the quality, consistency and impact of how we evaluate and report on our work.
What we want from you
You’ll bring strong expertise in monitoring, evaluation and learning, with experience of applying approaches such as theory of change, outcome harvesting and logic models in practice. You’ll be skilled at evaluating public health or similar programmes, with a strong understanding of impact measurement and the ability to work with both qualitative and quantitative data. Experience in data visualisation is important, and familiarity with tools like Tableau or Power BI would be a bonus.
You’ll be comfortable designing surveys and using a range of data collection techniques, alongside a good understanding of UK health data sources. Just as importantly, you’ll be able to communicate complex findings in a clear and engaging way, helping others understand what the data is telling us and why it matters.
You’ll be well organised, with strong project management and stakeholder engagement skills, able to manage multiple priorities while maintaining accuracy and attention to detail. You’ll enjoy working collaboratively across teams, building strong relationships and supporting colleagues to use data with confidence in their day-to-day work.
If you’re motivated by using evidence to drive meaningful change and want to help shape how impact is measured across the organisation, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Sunday 5th July 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 20th July 2026. We’re expecting the interviews for this role to be held online.
Please note, unfortunately we’re unable to offer sponsorship at the moment.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Operations Manager
Type: Full-Time (40 hours per week)
Reports to: Director of Operations
Location: Westminster, London (expectation of working from our office 2-3 days a week)
Salary: c£68,000, depending on experience
Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
How to apply: Please submit your application via our website.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.
This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.
You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.
What you’ll do:
Project & Operations Management
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Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.
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Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.
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Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.
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Maintain operational documentation, process guides, and internal knowledge management systems.
Cybersecurity and IT:
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Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.
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Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.
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Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).
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Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.
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Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.
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Coordinate internal roll out and learning around AI tools.
Compliance & Governance Support
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Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.
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Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).
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Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.
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Assist in preparing for and managing external audits, accreditations, and due diligence processes.
Office & Administrative Operations
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Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.
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Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.
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Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.
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Support the planning and logistics of internal events, offsites, and all-staff meetings.
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Provide flexible operational support to the Risk Management Unit (0.5 days per week)
Organisational Development
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Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.
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Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
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Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
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Proven track record in an operations, project management, or business management role.
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Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.
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Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.
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Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.
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Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.
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A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.
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High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.
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Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.
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A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.
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Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role.
Desirable
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Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
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Project management qualification such as PRINCE2 or Agile.
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Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.
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Experience supporting organisational scaling or managing change in a growing team.
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Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.
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Experience managing procurement and supplier contracts.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
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30 days annual leave, plus public holidays;
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£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
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£3,000 annual learning and development budget, plus up to five days paid work time;
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£2,000 onboarding grant for equipment and supplies;
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A pension contribution scheme (up to 7% employer-matched contribution);
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Private health insurance;
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Group life insurance;
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Generous parental leave benefits; and
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Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.
We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.
Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.
If you have any questions regarding the process or dates above, please get in touch.
Equal opportunities
As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
The client requests no contact from agencies or media sales.
Are you a highly organised individual looking to build a career in arts/charity administration? We have an exciting opportunity for an Administration & Data Co-ordinator to join our team and support the operations of a leading national youth arts organisation.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
The Administration & Data Co-ordinator plays a central role in keeping NYO’s operations running smoothly. This is a varied, hands-on role supporting office management, IT and telecoms administration, CRM and data processes, finance, HR and general organisational administration.
The ideal candidate will be highly organised, accurate and proactive, with strong communication skills and confidence working with systems and data. You will enjoy improving processes, solving practical problems and helping colleagues do their best work in a busy, mission-led organisation.
At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.
Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers a health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline.
As this role will be responsible for office management and handling donations received by post, the role requires being in the office a minimum of 3-4 days a week. You will also have the opportunity to attend and support many of NYO's projects around the UK. Most NYO projects take place during school holidays or at weekends, therefore the role will include some weekend and statutory holiday working, for which a TOIL policy is in place.
Visit our website to find out more and apply.
Deadline for applications: 10am, Monday 29 June 2026
Interviews: Tuesday 7 July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August/September 2026 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.
Application deadline: 31st July 2026
We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.
ROLE OVERVIEW
This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.
We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.
Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy.
You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.
This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.
You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.
This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.
CORE RESPONSIBILITIES
You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.
Your responsibilities will include:
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Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.
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Supporting digital transformation projects from planning through to implementation and review.
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Working with teams across upReach to understand their workflows, challenges and technology needs.
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Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.
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Gathering and summarising feedback from users during testing, rollout and post-launch.
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Creating clear guidance, process documentation and training materials.
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Supporting colleagues to use new tools and AI responsibly, confidently and consistently.
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Identifying opportunities to improve, simplify or connect systems and processes.
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Monitoring how well new tools are working and recommending improvements.
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Supporting relationships with external suppliers and technology partners.
You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.
SKILLS AND EXPERIENCE
There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.
We’re particularly interested in:
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Curiosity about how organisations, systems and processes work.
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A genuine interest in using technology to improve services and create social impact.
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Thoughtful problem-solving and strong attention to detail.
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The ability to organise work, plan ahead and manage multiple tasks.
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Clear written and verbal communication across different audiences.
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The ability to listen to users, understand their needs and represent their perspectives.
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Confidence building constructive working relationships with colleagues and external stakeholders.
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The ability to take ownership of work while seeking support when appropriate.
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A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.
You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:
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Implementing or rolling out a new digital tool or system.
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Supporting organisational change or encouraging people to adopt new ways of working.
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Project management or project coordination.
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Process mapping, service design or business analysis.
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Gathering user feedback or conducting user research.
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Testing digital systems or features.
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Working with software suppliers, developers or technical teams.
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Supporting procurement, supplier evaluation or contract management.
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Developing or delivering training and guidance.
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Agile, iterative or user-centred ways of working.
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Understanding data protection, information security, accessibility or responsible technology considerations.
COMPETENCIES
Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.
upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation.
Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:
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Delivery & Execution – coordinating and delivering digital change, and solving problems
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User Insight – understanding and representing the teams and people who use our systems
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Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes
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Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption
You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.
While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.
Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:
Essential skills:
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Motivation - 3
Relevant digital transformation competencies:
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Delivery & Execution
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Continuous improvement - 3
Relevant digital transformation competencies:
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Delivery & Execution
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Planning and organising - 3
Relevant digital transformation competencies:
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Delivery & Execution
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Digital Transformation Strategy
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Commitment to social mobility - 3
Relevant digital transformation competencies:
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User Insight
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Transformation Strategy
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Communication - 3
Relevant digital transformation competencies:
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User Insight
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Influencing People
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Problem solving & decision making - 3
Relevant digital transformation competencies:
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Delivery & Execution
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User Insight
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Innovative - 2/3
Relevant digital transformation competencies:
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Delivery & Execution
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Digital Transformation Strategy
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Management - 2
Relevant digital transformation competencies:
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Influencing People
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Leadership - 2
Relevant digital transformation competencies:
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Influencing People
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Transformation Strategy
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Responsible use of AI & technology – 2/3
Relevant digital transformation competencies:
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Delivery & Execution
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Transformation Strategy
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TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working
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Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
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Birthday leave and volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increases to 5% after 5 years of working with us.
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Cycle-to-work and tech buying schemes.
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Monthly socials
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Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
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Summer Hours (early Friday finishes from June to Aug)
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Personal Development Budget, activated after 6 months in the role
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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(Im)Migrants Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on: 31st July 2026
As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
We are looking for an additional team member to join our existing Universal Credit Support - Help to Claim team. The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
Experience and knowledge of the welfare benefits system and Universal Credit is desirable but not essential, as training can be provided for the right candidate.
You must be proficient in IT with effective communication skills.
The client requests no contact from agencies or media sales.
We’re looking for a highly organised and proactive Programme Coordinator to lead the day-to-day delivery of our GCSE resits support programme across a portfolio of partner colleges in Cardiff and the Vale of Glamorgan.
This is a hands-on, delivery-focused role where you’ll act as the main point of contact for students, tutors and college staff, helping to ensure programmes run smoothly, students stay engaged, and delivery meets a high standard.
What you’ll be doing
- Coordinating the delivery of programmes across partner colleges
- Building strong relationships with college staff, tutors and students
- Monitoring student enrolment, attendance and engagement
- Supporting tutors to deliver high-quality sessions
- Overseeing logistics such as timetabling, reporting and day-to-day problem solving
- Maintaining a regular on-site presence in colleges and ensuring effective communication with stakeholders
- Contributing to continuous improvement and helping to drive strong outcomes for learners
About you
We’re looking for someone who is:
- Highly organised, responsive and able to manage multiple priorities
- A confident communicator who can build strong relationships with a range of stakeholders
- Comfortable working independently and taking ownership of delivery
- Calm and solutions-focused when challenges arise
- Motivated by improving outcomes for young people
- Detail-oriented, with strong administrative and IT skills
Experience in programme coordination, education, youth support or partnership working would be valuable. An understanding of the further education or charity sector would be helpful, but is not essential.
Role details
- Location: Cardiff/ hybrid remote, with regular travel to partner colleges (minimum three days on site per week)
- Hours: Full-time, with flexibility available
- Salary: £28,000
- Contract: Permanent
This role would suit someone who enjoys combining relationship management, coordination and operational delivery in a role with clear social impact.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
- Hold responsibility for the organisation’s assets register.
- Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.
Health & Safety, Security & Business Continuity
- Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
- Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
- Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
- Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
- Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
- Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.
Data Protection & GDPR
- Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
- Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.
ICT, Digital & Systems Oversight
- Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
- Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
- Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
- Support ICT and CRM development initiatives in line with organisational priorities.
- Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.
Operational Management
- Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
- Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
- Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
- Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
- Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
- Act as the operational lead for insurance-related matters, including renewals and claims support.
- Support the CEO and Trustee Board with financial matters relating to business activities as required.
- Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.
Financial Management
- Set and manage budgets for existing product and service delivery.
- Forecast sales targets and monitor progress against these.
- Support the CEO and Trustee Board with financial matters related to business activities as required.
People Management
- Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
- Monitor, performance manage and improve the efficiency of all direct reports.
- Support the professional development of all direct reports.
- Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
- Motivate staff to achieve their KPIs through quality controls.
- Monitor, train and support all volunteers.
- Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
- Contribute to The Brain Charity management rota when required.
Other
- Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
- Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
- Assist and support volunteers within the team as and when required.
- Carry out any other reasonable tasks which may be required by the charity from time to time.
- Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
The client requests no contact from agencies or media sales.
We’re looking for a highly organised and proactive Programme Coordinator to lead the day-to-day delivery of our GCSE resits support programme across a portfolio of partner colleges in Birmingham.
This is a hands-on, delivery-focused role where you’ll act as the main point of contact for students, tutors and college staff, helping to ensure programmes run smoothly, students stay engaged, and delivery meets a high standard.
What you’ll be doing
- Coordinating the delivery of programmes across partner colleges
- Building strong relationships with college staff, tutors and students
- Monitoring student enrolment, attendance and engagement
- Supporting tutors to deliver high-quality sessions
- Overseeing logistics such as timetabling, reporting and day-to-day problem solving
- Maintaining a regular on-site presence in colleges and ensuring effective communication with stakeholders
- Contributing to continuous improvement and helping to drive strong outcomes for learners
About you
We’re looking for someone who is:
- Highly organised, responsive and able to manage multiple priorities
- A confident communicator who can build strong relationships with a range of stakeholders
- Comfortable working independently and taking ownership of delivery
- Calm and solutions-focused when challenges arise
- Motivated by improving outcomes for young people
- Detail-oriented, with strong administrative and IT skills
Experience in programme coordination, education, youth support or partnership working would be valuable. An understanding of the further education or charity sector would be helpful, but is not essential.
Role details
- Location: Birmingham / hybrid remote, with regular travel to partner colleges (minimum three days on site per week)
- Hours: Full-time, with flexibility available
- Salary: £28,000
- Contract: Permanent
This role would suit someone who enjoys combining relationship management, coordination and operational delivery in a role with clear social impact.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Parkinson’s UK is now recruiting for a skilled and experienced Salesforce Marketing Cloud Specialist looking for an exciting and challenging role that will make a real impact in the way the charity manages its email communications.
About the role
As our Marketing Cloud Operations Specialist, you will be the operational technical expert of our supporter engagement. This is a pivotal role within our Salesforce Team ensuring that our Marketing Cloud Engagement (SFMCE) platform is robust, compliant and ready to deliver life-changing impact.
You will manage the day-to-day business as usual operations—translating fundraising/event strategies into sophisticated technical journeys that keep our supporters and supported audiences at the very centre of our mission.
What you’ll do
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Act as the primary administrator for Salesforce Marketing Cloud;manage business units, user permissions,security settings, and licence consumption to ensure an efficient environment.
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Define and own the Platform Roadmap, establish comprehensive SFMC documentation, and safely execute the SFMC Change roll-out
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Lead the technical setup, testing, execution, and amendment of donor retention, acquisition, and emergency appeal journeys within Journey Builder.
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Develop responsive, dynamic templates in Content Builder and Cloud Pages using HTML/CSS and AMPscript for deep personalization; lead the IP warming and deliverability strategy
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Oversee Single Send Emails and lead Email Template creation and amendments. Resolve all single send and journeys Email issues.
What you’ll bring
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Certified Salesforce Marketing Cloud Email Specialist or equivalent experience. A solid track record in Salesforce Marketing Cloud Engagement with hands-on ability to navigate the platform is key
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Strong understanding of marketing automation concepts, best practices/guardrails/adherence to governance
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Proficiency in data management/architecture scalability/automation and integration within Salesforce Marketing Cloud Engagement. Exposure to Data 360 - segmentation/hyper personalisation and activation
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Experience with Advanced SQL, HTML/CSS, SSJS, AMPscript and AMP for email to create highly dynamic content.
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Hands-on experience with CloudPages, Data Extensions, Journey Builder, Contact Builder and Email Studio.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The in person/office attendance expectation for this role will be a minimum on average 2 days per month with flexibility.
Interviews for this role will be held W/C 29 June 2026.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.


