It jobs

Working as part of the Operations Team you will provide administration assistance to ensure the effective functioning of the Service and also assist with data entry responsibilities. You will also be expected to undertake reception duties when required, helping to welcome clients into our offices.

The role is varied and covers many different aspects of maintaining the organisation and facilities including trouble shooting and being reactive to colleague’s immediate needs.

If you are friendly, well organised and have an eye for detail then this role may interest you. You will need similar experience in a customer facing or administration assistant role in either paid or voluntary and a commitment to work within the aims, principles and policies of the Citizens Advice Service.

The successful applicant will have:

• Experience in providing customer services and administration   assistance
• Excellent verbal communication skills including telephone skills.
• Good numeracy and literacy skills
• Excellent attention to detail
• Good IT skills, including MS word, email and the internet.
• An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the service’s Equal Opportunities policies.

The post holder will be required to work across all our offices in the borough according to operational needs.

Closing date: 9.00am Tuesday 21 April 2026

Interviews: Friday 24 April 2026

Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services?  Do you understand the challenges facing the Gypsy Roma and Traveller community?  Can you offer practical advice and support to those in need in areas of housing, health and benefits?

We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey.  We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.

To apply for this role please read the job description and person specification.

The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.

We are passionate about equality and welcome applications from all sections of the community.
 

Main purpose of the job:

• To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
   
• To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
   
• To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
   
• To provide advice to statutory and other partners on working with GRT communities.
   
• To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.

Main tasks

• Support individuals in managing finances and benefit claims.
   
• Help individuals to find appropriate accommodation.
   
• Advise individuals in setting up and maintaining a home or tenancy.
   
• Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
   
• Signpost to culturally appropriate legal services.
   
• Give support in understanding domestic abuse and signpost to support
   
• Help carers and young carers identify themselves and know how to access support
   
• Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
   
• Signpost individuals to places they can develop domestic/life skills.
   
• Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
   
• Signpost individuals to gain access to other services, as required.
   
• Support individuals to use digital and online services

Supporting other organisations working with GRT communities

• Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
• Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
• Advocate for Surrey’s GRT community through social media, letters and articles, as required
• Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
• Create effective partnerships

Other responsibilities

• Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
• Contribute to internal meetings and communications.
• Advise management team and the Board about GRT matters.
• Meet with and report as required to project funders
• Safely file and store client data and meeting notes
• Carry out risk assessments for lone working with clients

Contract

• This is a permanent contract subject to funding.  We are committed to flexible working.
• Secondment applications will be considered
• A satisfactory Enhanced DBS check will be required to undertake this post

Benefits

• 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
• Pension scheme, contributing 5% of salary.  Under auto-enrolement, eligibility to join is after three months.
• Flexitime system.
• Employee assistance programme.

Person Specification

Essential Skills & Experience

• Experience giving advice, guidance and signposting
• Knowledge of housing, health and benefit systems and processes
• Experience of working to agreed targets and deadlines
• Good IT skills including Office applications and databases.
• Ability to plan, balance and manage multiple priorities
• Access to transport for regular travel within Surrey (for which mileage can be claimed)
• Ability to simplify and explain complex processes

Desirable Skills & Experience

• Experience of working with GRT communities, and knowledge of the challenges
• Experience of working or volunteering in a not-for-profit organisation
• Ability to function with a degree of independence
• Lone Working experience
• Report writing for varied audiences
• Good IT skills including experience using Office applications, databases and social media
• Experience of dealing with conflict
• Strong understanding of Equality and Diversity
• Understanding of Safeguarding principles for vulnerable communities

Personal Qualities

• Ability to take initiative and responsibility for your work
• Strong organisational skills
• Empathy with clients, local authorities and colleagues
• Able to work flexibly and to multi-task
• Resilience
• Honesty, integrity and respectfulness
• Persuasive interpersonal skills

We are seeking an organised, proactive, and resourceful Administration and Facilities Officer to support the Northern Ireland Director in ensuring the smooth day-to-day running of the office . The role will ensure:

• The efficient operations and facilities co-ordination of our Northern Ireland (NI) office
• Provide administrative support to the NI Director
• Facilities and admin support to the NI retail function when required

The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team.

About You: 

ESSENTIAL

Experience & Knowledge

• Experience in financial administration tasks (e.g., petty cash, expense processing, purchase orders).
• Familiarity with health & safety regulations and compliance (e.g., risk assessments, fire safety, first aid).
• Experience coordinating with multiple stakeholders, such as suppliers, landlords, fundraising teams, and senior management.
• Experience in a supporter care, customer service, or donor relations role, handling inquiries professionally.

Skills & Competencies

• Excellent organisational skills, with the ability to multi-task and manage competing priorities.
• Strong interpersonal skills (verbal and written), with the ability to liaise effectively with internal and external contacts, working as a team and contributing your ideas
• Strong administration skills and attention to detail and accuracy in record-keeping, document preparation, and financial processing.
• Confident in IT and picking up new systems
• Good working knowledge in Microsoft Office (Word, Excel, Outlook) and ability to work with CRM/databases (e.g., Dynamics 365 or similar).
• Ability to problem-solve and improve processes to enhance efficiency in office operations.
• Ability to multi task and handle a varied role
• Good time management, self-motivated and ability to meet deadlines

Personal Attributes

• Proactive and resourceful, with the ability to work independently and take initiative.
• Ability to handle confidential information with discretion and professionalism.
• Strong commitment to the values of an international development charity, including diversity, equality, and inclusion

DESIRABLE

• Experience in the charity or fundraising sector.
• Experience in event coordination or supporter engagement activities.
• Understanding of budget management and supplier contracts

Please visit Concern Worldwide (UK) careers page to view the full job description and person specification.

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Office closure between Christmas Day and New Year’s Day
•    Flexible hours and hybrid working
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website

Job Location: Belfast (Hybrid)

This post is hybrid with Mon-Thurs office based and Friday’s working from home. This is a great opportunity to be part of a vibrant team focused on transforming the lives of people living in extreme poverty.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. 

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Salary Band: GB4

Salary: £24,060–£26,732.80 per annum (based on 28 hours per week).

Full‑time equivalent: £30,075–£33,416 per annum (35 hours per week).

New employees will normally start at the minimum of the pay band, with scope for progression over time.

This is a permanent, part-time post based on 4 days working week (28 hours per week - 0.8fte). The normal full-time working week is 35 hours.

The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

Hours: 2 part time posts - 1 x 0.6FTE (3 days) and 1 x 0.8FTE (4 days), funded until March 2027

Location: Home Working (with occasional travel to Wirral locations for training/shadowing/forums)

MAIN PURPOSE

To help people who are making a new Universal Credit claim, working across a variety of channels including telephone, web-chat and video conferencing.

Role overview:

• Use listening and questioning skills to interview clients so they can explain their problems. Empower them to set their own priorities

• Research and explore options and implications so that clients can make informed decisions

• Enable clients to use IT to make their new Universal Credit claim

• Complete benefit checks where appropriate

• Act for the client where necessary using appropriate communication skills and channels

• Refer internally or to other specialist agencies as appropriate

• Ensure that all work meets quality standards and the requirements of the funder

• Ensure that work reflects the Citizens Advice service’s equality and diversity strategy

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation

• Support research and campaigns work through various channels including case studies, data collection and client consent

• Keep up to date with legislation, policies and procedures and undertake appropriate training

• Use telephone and IT equipment for multichannel delivery of advice services including webchat

• Attend relevant internal and external meetings as needed. 

• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

• Ensure GDPR compliant training is completed on an annual basis.

• Ensure all work conforms to Citizens Advice Wirral’s systems and procedures.

• Adhere to the aims and policies of Citizens Advice.

• Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues.

• Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure.

• To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities.

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

UNIVERSAL CREDIT HELP TO CLAIM ADVISER ROLE: Person Specification

Essential Criteria: 

1 - Level 2 qualifications (GCSE or equivalent)  in maths and English with the ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports. 

2 - A knowledge of welfare benefits and a willingness to develop detailed knowledge of Universal Credit within the first 2 months of employment.

3 - Experience of using a range of IT systems and packages and a willingness to embrace new technologies e.g. to give advice over webchat and help clients with their online application.

4 - Excellent communication skills and confidence on the telephone, with the ability to question, interview and assess clients in order to get to the root of the issues.

5 - Ability and willingness to work as part of a team and also to develop and maintain positive working relationships with external stakeholders e.g. colleagues at the Job Centre.

6 - A flexible approach as and when required by client needs and the organisational skills to manage a complex workload. Flexibility to work out of hours if required.

7 - Ability to monitor and maintain standards for advice provision and quality assurance.

8 - A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion.

Desirable 

9 - Experience of working within the area of Universal Credit and an existing knowledge of criteria for eligibility.

10 - Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems.

Interview date: 27/04/26

Interview location: Birkenhead, Wirral

Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.

At Citizens Advice Wirral we use role-specific situational questions as part of our recruitment process. These are designed to help us understand how applicants would approach scenarios they are likely to encounter in the role. Applications are assessed on the quality, relevance and authenticity of responses, and the extent to which answers demonstrate the applicant’s own judgement, reasoning and experience.

We use AI screening tools to support the review process. Where answers appear overly generic or do not clearly reflect an applicant’s own thinking or decision-making, this may affect how strongly the answer scores against the marking criteria.

If you require assistive technology or other support to complete your application, or need reasonable adjustments at any stage of the recruitment process, please let us know. 

Charity Administrator 

We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

About The Branch Trust

The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.

At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.

Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.

As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

Role Purpose

The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.

Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.

Key Responsibilities

Governance and Compliance

•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.

•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.

•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.

•Support the preparation and collation of the charity’s Annual Impact Report.

•Liaise with the Charity Commission where required.

Organisational Operations

•Oversee the internal operations and administration of IT, HR, and legal processes.

•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.

•Work alongside the Finance Manager to approve payments and expenses.

•Help establish and maintain operational processes that enable the charity to grow sustainably.

HR and Team Support

•Support recruitment, onboarding, development, and retention of staff and volunteers.

•Maintain accurate personnel records for staff and Trustees.

•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.

•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.

Data and Systems Management

•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.

•Support staff in maintaining accurate data input and conduct regular data checks.

•Produce data reports as required and manage any data breaches appropriately.

•Ensure data is managed in line with GDPR and organisational policies.

•Support procurement, implementation, training and effective use of the charity’s CRM system.

Communications and Website (optional, for discussion)

•Help implement the charity’s communications strategy across the website, social media, and newsletters.

•Oversee and update website content in collaboration with external providers and the communications team.

•Assist in producing newsletters, leaflets, signage, and other communication materials.

Person Specification

Essential Skills and Experience

•Strong organisational and administrative skills with excellent attention to detail.

•Ability to work independently while collaborating effectively with a team.

•Experience supporting organisational operations, governance, or administration.

•Good understanding of data management and confidentiality.

•Strong communication and relationship-building skills.

•Ability to manage multiple tasks and priorities.

Desirable Experience

•Experience working within a charity or non-profit organisation.

•Familiarity with Charity Commission requirements and governance practices.

•Experience with CRM or data management systems.

•Experience supporting HR or operational processes.

Personal Qualities

•Highly trustworthy and reliable.

•Proactive and solution focused.

•Committed to supporting the mission and values of The Branch Trust.

•Comfortable working in a faith-based organisational environment.

Additional Information

•Reports directly to the CEO under the governance of the Board of Trustees.

•This job description outlines the main duties of the role but is not exhaustive.

•The appointment is subject to an Enhanced DBS check.

•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.

•Training and development opportunities will be provided.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safer choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK. 

We are looking for an enthusiastic communicator to join our team to coordinate our community and corporate fundraising activities.  The Corporate and Community Fundraiser is a fixed term maternity leave cover – it is therefore a great opportunity if you have previous experience and would like to use this to make a big impact.

The Corporate and Community Fundraiser will be responsible for raising money from the community and local/national organisations at our small but always rapidly growing and highly motivated charity. A key aspect of your role will be building relationships and using your story-telling skills with new and existing contacts, inspiring them to donate or help raise funds for the Foundation.

The role will have three key areas of responsibility:

Community fundraising – you will build on our well-established and growing group of regular donors and supporters to maximise donor income and engagement; instigating and managing a portfolio of fundraising activities that resonate with both existing and new supporters.

Corporate fundraising – you will manage and develop our existing relationships with companies and organisations to maximise potential partnerships and income; formulating and implementing a plan to raise the profile of the Foundation to build new relationships, both locally and nationally.

Communication – you will capture and develop stories about our work for use with fundraising, relationship building and reporting, contributing to regular newsletters, website updates and social media posts.

We are a small but committed team – we work hard and often juggle a wide range of concurrent projects as our work continues to develop.  We are kind, we laugh often, and we like eating cake. 

If you enjoy building relationships with a variety of stakeholders, and share our passion for supporting young people to make safer choices about drugs, alongside being very organised, with strong attention to detail and confident IT skills, we’d love to hear from you.

If you’re excited about this role but your experience is mainly in community fundraising, we’d still love to hear from you. For the right candidate, we’re open to shaping the role around your strengths and could consider reducing the 0.6 FTE to reflect an adapted remit. If you’d like an informal conversation about how this could work in practice, please email Caz Heath using the contact details in the 'How to apply' section. 

Benefits:

• Flexible working (predominantly office-based but with some working from home)
• Pension scheme
• Opportunity to contribute to our amazing work

To apply please see the job description and application form below.

Application deadline – 12th April 2026

Interviews – w.b. 20th April 2026

# fundraising # fundraiser # community # corporate # flexible # partnerships

The Hub Supervisor plays an essential role in the smooth running of the Bristol hubs, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.

The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.

Duties and responsibilities:

Hub Support

• Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.

• Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.

• Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance

• Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.

• Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage

• Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.

• Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice

• Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.

• Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.

Compliance and Health & Safety

• Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance

• Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers.

• Undertake relevant training in food hygiene, safeguarding and health & safety

General

• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.

• Support FSSW events.

• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.

• Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.

• Support the security of the FSSW sites and assets.

• Driving and fork-lifting duties where appropriate.

Person Specification 

Essential

• Excellent communication and interpersonal skills

• Problem solver and competent decision maker

• Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)

• IT competent and able to use various IT platforms/systems

• A clear commitment to the ethos of FSSW

Desirable

• 1 years’ experience of working in warehousing operations

• Voluntary sector experience

• Experience of working with people who require support

• Experience and knowledge of adhering to health and safety standards

• Experience of working within a food operation

• Qualification in Food & Hygiene Level 2

• Experience of supervising staff and/or volunteers and delegating tasks

• Experience of delivering training

We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.

Are you a facilities professional who wants their work to genuinely matter? This is your chance to be the backbone of one of London's most impactful youth organisations — where the building you manage is the foundation for changing young lives.

Fight for Peace is looking for an exceptional Facilities Manager to take full ownership of our Academy in Royal Docks, East London — a vibrant, purpose-built space where young people aged 7–25 come to box, train, learn, and grow.

This isn't a role for someone who wants to sit behind a desk raising purchase orders. As our Facilities Manager, you'll be the person who makes the Academy hum, from keeping us legally compliant and structurally sound to leading capital projects, managing a network of contractors, and making sure every corner of the building reflects the ambition and energy of the community it serves.

You'll have real ownership. You'll have a say in the facilities budget, shape the annual maintenance plan, and play an active role in our team. When something needs doing, you'll have the authority and the trust to get it done.

What you'll be leading:

The Academy is a busy, multi-use space — and no two days are the same. You'll oversee everything from day-to-day maintenance and statutory compliance to major refurbishment projects (including an ongoing changing rooms development). You'll manage our cleaning team, oversee IT infrastructure, run our room hire offer, and work with the income generation team to grow commercial use of the space. Health and safety sits at the heart of this role — you'll be our lead on fire safety, EICR, legionella, asbestos, and everything in between, maintaining a compliance register that is always audit-ready.

Safeguarding is central to how we operate. You'll ensure the physical environment supports a safe and welcoming space for young people, and that every contractor who steps through our doors is properly vetted.

What we're looking for:

You'll bring solid, hands-on experience in facilities, estates, or building management — ideally in a community, education, or sports setting. You'll know your way around a PPM schedule, a compliance register, and a contractor negotiation. You'll be organised, dependable, and the kind of person who spots a problem before it becomes one.

Just as importantly, you'll believe in what we do. Fight for Peace was founded on the idea that every young person regardless of their background deserves the chance to fulfil their potential. The Facilities Manager plays a direct role in making that possible every single day.

The details:

• Salary: £37,000 – £40,000
• Hours: 37.5 hours per week, Monday to Saturday
• Location: Fight for Peace Academy, Woodman Street, London E16 2LS

A NEBOSH or IOSH qualification is desirable but not essential, we're more interested in what you've done than what's on paper. An enhanced DBS check will be required prior to appointment.

Fight for Peace is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

£29,500 - £32,250 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking an Email Marketing Officer to join our Integrated Marketing and Media team. In this role, you’ll manage the day-to-day running of our email and SMS platform, making sure every message is engaging, accessible, and delivers real impact for our supporters. You'll make sure we're targeting the right supporters, with the right comms, at the right time.

You’ll work closely with teams across Prostate Cancer UK to help shape their messages for email, offering best practice advice, guidance and training where needed. Day to day, you’ll review content to identify opportunities for improvement, and write or edit copy that is clear, engaging and aligned with our tone of voice. You'll work closely with the team to help build compelling email campaigns and use analytics tools to monitor performance and suggest ways we can improve engagement, loyalty and drive actions and income.

As part of the Digital Marketing and Channels team, you’ll collaborate with colleagues across web, social media and strategic communications to ensure our owned channels work seamlessly together. You’ll support teams in making the best use of email marketing, help roll out new features and capabilities within the platform, and play a key role in improving how we communicate with our warm supporter audience.

Please note internally this role is known as Digital Channels Officer – Email. 

What we want from you

We’re looking for someone with solid experience in digital marketing, particularly email and SMS marketing, either in-house or at an agency. You’ll be confident planning, writing and building campaigns that engage a specific audience and encourage meaningful action.

You’ll have experience using email marketing platforms (ideally Upland Adestra, though experience with tools such as MailChimp or DotDigital would also be valuable). A good understanding of campaign analytics, testing and optimisation is essential, along with the ability to turn performance data into clear recommendations.

You’ll be an excellent communicator and a brilliant writer, able to create clear, punchy and engaging content — from compelling emails to concise text messages. You’ll also be confident supporting colleagues across the organisation, explaining best practice and helping others feel more confident using digital channels.

In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll enjoy collaborating with others, stay up to date with the latest trends in email marketing and the charity sector, and be motivated by the opportunity to help us build stronger relationships with our supporters.

If you’re passionate about email marketing, enjoy using data and creativity to improve performance, and want to help drive positive change for men, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 19th April 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from the week of Monday 27th April 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

Job Title:
Head of Retail

Reporting To:
Director of Operations & People

Salary:
£50,000 per annum (pro rata)

Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered

Duration:
Fixed Term – 6 months

Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool

Job Purpose

The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.

Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.

The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.

This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.

Main Duties / Tasks

Strategic Review and Development

• Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes

• Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement

• Benchmark retail performance against charity sector best practice and comparable retail operations

• Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth

Retail Performance and Commercial Insight

• Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio

• Identify opportunities to improve profitability, operational efficiency and customer experience

• Review pricing, merchandising, stock management and donation processes to optimise retail income

• Provide clear insights and reporting to inform strategic decision-making by the senior leadership team

Operational Improvement

• Review existing retail processes, structures and ways of working to identify improvements

• Introduce practical operational improvements during the contract period where appropriate

• Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards

Future Growth Opportunities

• Identify opportunities for growth, innovation or diversification, including new retail formats or channels

• Assess opportunities to strengthen community engagement and donation generation

• Support development of a longer-term retail strategy aligned to wider income generation ambitions

Leadership and Collaboration

• Provide leadership and support to the retail team, fostering a positive and collaborative culture

• Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy

• Build strong relationships with volunteers, supporters and key stakeholders

Reporting and Strategic Recommendations

• Provide regular updates to senior leadership on findings, opportunities and progress

• Deliver a final strategic report with key findings, recommendations and a clear action plan

Other Duties

• Act as an ambassador for Alder Hey Children’s Charity in line with organisational values

• Contribute positively as part of the wider team, including supporting fundraising events where required

• Undertake any other reasonable duties as requested by your line manager

Person Specification

Qualifications, Knowledge and Experience

Essential:

• Significant experience in retail leadership, ideally within a multi-site or charity retail environment

• Proven experience delivering retail strategies that drive income growth

• Experience managing budgets and financial performance

• Experience leading and developing teams, including volunteers

• Strong understanding of retail operations (stock, merchandising, customer experience)

• Experience analysing performance data to inform decision-making

• Experience working within charity retail

Desirable:

• Experience reviewing or transforming retail operations

• Experience developing ecommerce or digital retail channels

Skills and Attributes

Essential:

• Commitment to equality, diversity and collaborative working

• Excellent communication skills (written and verbal)

• Strong relationship-building skills

• Ability to analyse data and inform strategic decisions

• Self-motivated with a positive attitude in a fast-paced environment

• Strong organisational skills with ability to adapt to changing priorities

• Ability to work both independently and as part of a team

• Understanding of confidentiality and data protection requirements

• Strong IT skills, including Microsoft packages

Additional Requirements

Essential:

• Strong interest in working for a children’s health charity

• Commitment to the values of Alder Hey Children’s Charity

• Willingness to support wider charity activities

Desirable:

• Willingness to occasionally work outside normal office hours

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.

Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.

Passion
We are passionate about what we do and why we do it. We inspire others and grow together.

Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.

Additional Information

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.

We are committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Job Title: Digital Marketing Officer

Reporting To: Marketing & Communications Manager

Salary: £26,848 - £31,439

Hours: 37.5 hours per week

Duration: Permanent

Location: Alder Hey Children’s Charity, Liverpool / Hybrid-working

Job Purpose:

The purpose of this role is to support the planning, delivery and optimisation of Alder Hey Children’s Charity’s digital marketing activity across key channels, reporting to the Marketing & Communications Manager.

This is a hands-on digital role focused on day-to-day delivery, advertising and optimisation across the charity’s digital platforms. The Digital Marketing Officer will play a key role in ensuring digital advertising channels are engaging and effective in supporting fundraising, brand awareness and supporter engagement.

The role works closely with colleagues across Marketing, Fundraising and Communications, and supports the delivery of digital activity set by the Marketing & Communications Manager.

Main Duties/Tasks

Digital Duties:

Content Creation, Management, and Campaign Support

• Creating, editing, and publishing content across the charity’s digital channels (website, email, and ad channels) in conjunction with the Content Creation Officer and Marketing Officers.
• Managing day-to-day updates to the charity websites using the CMS, ensuring content is accurate, engaging and aligned to brand guidelines. Maintain high standards of brand identity across all digital touch points.
• Building and sending email communications using the charity’s email platform, supporting segmentation, stewardship and supporter journeys.
• Supporting the delivery of integrated marketing and fundraising campaigns through digital channels.
• Adapting digital copy for different audiences and platforms, including web pages, email campaigns and digital appeals.

Digital Marketing Optimization, Reporting, and Budget Support

• Optimising and supporting budget monitoring for AI Search, Paid Search, SEO, and Google Grant campaigns.
• Monitoring and reporting on digital performance using analytics and platform insights, identifying opportunities to improve engagement and effectiveness.
• Supporting paid digital fundraising activity by preparing and advising on content, assets, and copy, and assisting with reporting and optimisation under the direction of the Marketing & Communications Manager.

Brand Management, Compliance, and Collaboration

• Ensuring all digital content and activity complies with brand guidelines, accessibility standards, GDPR, and relevant regulations.
• Scheduling and managing organic content in line with agreed plans, adapting content where needed for different channels, working with Marketing Officers to ensure a consistent brand presence.
• Working with internal colleagues and external suppliers or agencies, where required, to support digital delivery.
• Supporting the Marketing & Communications Manager to maintain organised digital systems, content libraries, and workflows.

Other Duties:

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager.

Closing date: Monday 20th April, 12pm

Shortlisting: Wednesday 22nd April

Interviews: Tuesday 5th May

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

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The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.

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​​Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.

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As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.

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​Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.

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​Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).

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​Interested? Want to know more about the Charity? check out our Website.

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Eager to know more the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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