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As a Support worker with The Hope Foundation, your primary responsibility will be providing ongoing support to our tenants and service users, while working with them through support plans and growth plans, towards independent living.
The post-holder will:
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Provide support to tenants in line with project aims and goals, including but not limited to providing mentoring, advice, support plans, employment training, property searches, admin support and assistance with tenancy sustainability.
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Work collaboratively with other projects of The Hope Foundation to achieve organisational goals.
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Oversee project volunteers, manage rotas, and provide project updates to partners.
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Assist with project and organisational administration.
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Work collaboratively with partner organisations to source additional support options, training opportunities, and tenant referrals.
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Be a port of call for tenants regarding property maintenance queries and issues.
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Provide support to clients accessing other charity services for support and advice.
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Treat clients with the respect they deserve and support all people without judgement or discrimination.
Duties and Responsibilities
(1) Client Support
• Working with tenants through their individual development plans.
• Provide encouragement, advice, and support to tenants.
• Assist tenants with housing benefit applications, job searches and training.
• Liaise with agencies on behalf of tenants.
• Assist tenants with tenancy maintenance and basic life skills support.
• Work with individuals seeking support through The Community Hope Project.
(2) Property Maintenance
• Organise maintenance work within The Hope Foundation properties.
• Provide tenants with assistance in operating equipment and information regarding Health and Safety.
• Report any property or furniture damage/issues.
(3) Administration
• Keep tenant development plans, pen portraits, logs, and personal information up to date.
• Provide general admin support to organisation
Other duties
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To work within other areas of the charity or undertake other duties not listed in this job description, as may be required from time to time.
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To attend all staff meetings.
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To attend all relevant training opportunities.
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To contribute to ongoing growth and development of the Charity.
As a charity we are proud of our Christian Ethos and Culture and would expect applicants to be respectful towards this.
The Hope Foundation is committed to work with anybody and everybody regardless of background, race, gender, sexual orientation, belief or political view and we long for a world that operates in love and tolerance, we therefore welcome applications from anyone who thinks they would fit this role.
Requirements
The successful applicant will be expected to demonstrate the following:
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Knowledge and experience within the charitable sector, and support services
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Excellent communication skills
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Excellent IT Skills
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Excellent administration Skills
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The ability to build relationships and networks
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Current UK driving License – Desirable
The Hope Foundation exists to combat homelessness, loneliness and isolation across Liverpool and beyond.
The client requests no contact from agencies or media sales.
We have an opportunity for a Retail Online Hub Assistant to join us in Midsomer Norton. You will join us working 21 hours per week (Monday-Saturday rota) initially on a fixed term contract until 31st January 2025, and in return you will receive a competitive salary of up to £12,600 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is entering an exciting new era, having developed a 10-year strategy which aims to significantly increase the welfare of many more cats. Retail and trading will play a key role in growing income and introducing new audiences to Cats Protection. Cats Protection currently operates 100+ shops across the country and an online trading operation for new and donated goods. We have ambitious plans to significantly expand and further enhance our online retail proposition in the next 12-24 months.
Responsibilities of our Retail Online Hub Assistant:
As Retail Online Hub Assistant your primary focus will be to process and list donations on the donated online hub operation to maximize our donated online income stream. You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience.
What we’re looking for in our Retail Online Hub Assistant:
- Experience of listing and selling items on online platforms (Professional or personal).
- A competent level of IT literacy including MS Office (Word, Excel, Outlook).
- Ability to communicate effectively with employees written and verbal at all levels within the and outside of the organisation.
- Self-motivated with a flexible, positive, and resilient attitude.
What we can offer you:
- salary of up to £12,600 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Retail Online Hub Assistant and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.
Closing date: 2nd June 2024
Virtual interview date: 7th June 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We are excited to be working with a fantastic international charity to recruit an experienced Data Engineer within their established team, creating and developing integrations and contributing to the build and development of their warehousing, you will work in a warm and collaborative team.
As the Data Engineer, you will use your skills to define strategies for extracting data from the business systems and build optimised data pipelines for the expanding warehouse. You will be responsible for the development of centralised data solutions and work effectively with business users, analysts and internal colleagues to understand and identify requirements and the impact of changes to the data pipelines. This organisation is very flexible in their approach and happy to look at hybrid working arrangements, attending the office a couple of times a month.
As the Data Engineer you will need:
- Extensive SQL and T-SQL skills and ETL tools
- Experience in data mapping and transformations
- Strong communication skills, verbal, face-to-face and in writing
Salary: £45,000
Contract: Permanent Full time
Location: Homeworking or Hybrid in London
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full time, 35 hours per week
Permanent
Grade CL, Salary £60,000
Location 30 Euston Square / Hybrid
Closing date: 19 May 2024 but candidates may be interviewed earlier.
Interview date : TBC
We are embarking on a radical transformation of our CRM, moving away from custom packages and developing our CRM within native Salesforce. Our CRM is a powerful tool in delivering critical functions to all aspects of College activity across membership, CPD, exams, research and communities and forums. It is used by over 50% of our staff to support our members and by our 55,000 members to access the services they need.
This role leads the ongoing development of our Salesforce platform including leading the improvement of processes, adoption using the Salesforce platform and helping the College become more data-driven by introducing improved analytics capabilities. There is an appetite across the organisation for using insights from our data to drive what and how we deliver for our members.
The successful candidate will need good technical skills, ability to work in both agile and waterfall environments, as well as excellent collaboration skills and ability to explain complex technical matters in business terms as needed.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
We are looking for a training and development lead who will design and implement a new model of solution focused resources and training programmes. You will work with community organisations to understand their legal needs and tailor the training to give advisers the tools they need to help their communities. You will develop resources and training that are practical, holistic and comprehensive and delivered through a range of online and in person methods.
You will be passionate and enthusiastic about access to justice with a training and development background. You will lead on the development of a new range of resources for the wider access to justice community with a focus on housing issues. You will also work closely with other staff to re-imagine and represent existing content in new ways. As LAG is at the heart of the social justice lawyering community, the successful candidate will work closely with our partner organisations.
What we do:
LAG supports and empowers those providing legal services and using the law to achieve justice for those who are disadvantaged, unable to speak for themselves or who struggle to be heard, by:
- Publishing and disseminating accessible, high quality, authoritative and up to date legal information and knowledge.
- Delivering education and training and creating opportunities for the exchange of ideas.
- Being an authoritative voice speaking up for justice and improving law and practice.
Our vision is a fair legal system that excludes no one, upholds equality and social justice, and meets the needs of the people it serves.
TRAINING AND DEVELOPMENT LEAD
Principal duties and responsibilities:
- Plan and manage the resources and training in its overall design and content development to ensure it remains up to date and engaging and relevant.
- Identify and utilise the most appropriate platforms for delivery of different activity (eg in person, e-learning, webinar) to make the most effective use of resources and meet customer need.
- Work with subject matter experts, curating and creating content as needed.
- Work with and develop relationships with housing advice organisations and community groups to understand their learning needs.
- To develop digital content of the training materials, event video production, design brochures and training materials and keep these up to date and relevant.
- To be the first point of contact and provide first line support for all training and learning.
- Produce project progress reports and regularly review the project plan.
- Website maintenance and posting support, developing podcasts and management of the hosting platform.
- Support the administration and organisation of all learning and development programmes and events (virtual and in-person) and gather evidence and feedback to measure outcomes and impact of L&D activities.
- Arranging online and in person seminars, conferences, and training.
- Developing marketing and build a social media profile.
- Work with the LAG team to maintain a positive work environment and establish a culture of learning.
Person Specification:
Personal Qualities
Committed to the core values and objectives of the organisation.
Friendly and approachable
Self-motivated and ability to prioritise own workload.
A ‘can do’ positive attitude.
Flexibility and willingness to learn new skills.
Commitment to equal opportunities and anti-discriminatory practice
Abilities
Organised with good attention to detail.
Ability to work under pressure and to a deadline.
Positive attitude to problem solving.
Confident to work unsupervised on own and as part of a team.
Energetic and resilient attitude
Creativity and an ability to translate ideas into concrete plans and training.
Skills and knowledge
Passionate about access to justice issues
Educated to degree level or have a proven track record.
Experience delivering training and developing materials
Experience of working with external agencies, partners, and community groups.
Professional approach to work and strong interpersonal skills
Excellent written, verbal and presentation skills
Excellent IT skills and a good working knowledge of Microsoft Word, Excel, Outlook and Eventbrite
Well-developed knowledge and experience of all the main social media platforms
Excellent time management and organisational skills
The client requests no contact from agencies or media sales.
At Outward Bound, young people leave behind their everyday lives to venture into a new world of endless opportunities. Could you be our next Director of Finance and Resources as we embark on our new strategy, ‘The Next Horizon’?
The Outward Bound Trust partners with schools, colleges, employers and youth groups to teach young people most important lesson they could ever learn: to believe in themselves. Young people’s lives are filled with pressures and challenges. They need the means to help them cope and thrive in this noisy and uncertain world – now and in the future.
We provide opportunities for young people to seize the moment and empower them to discover and embrace their unique strengths. At Outward Bound, young people leave behind their everyday lives to experience unfamiliar environments, and through challenge and adventure, young people learn to thrive and grow. This is where they discover who they are and what they are truly capable of.
The vacancy
You will be central to the leadership and management of Outward Bound and realising the ambition set out in The Next Horizon, leading the financial stewardship of the organisation. You will both oversee the management of the organisation’s financial resources and provide leadership in their utilisation to further the charity’s mission. You will also be responsible for the organisation’s environmental sustainability journey, and for IT, Digital, and trust-wide systems and processes.
The location for the post-holder is flexible, although will require frequent working from the Head Office near Penrith and regular travel for Board, Senior Management and other meetings.
About you
The successful candidate will be central to the leadership and management of the charity in the coming years working closely with the CEO and the Senior Leadership Team. You will be astute, collaborative, risk aware, have an attention to detail and thrive on working in a fast paced environment.
A fully qualified accountant with proven experience at a senior level in a finance role with responsibility across the whole finance function, you will have substantial financial leadership and commercial acumen. Experience in a national level organisation of comparable complexity is also required.
You will be a creative and entrepreneurial leader, able to develop your team members to their full potential. You should be committed to embedding the values of equity, diversity and inclusion into everything that you do.
A full job description and person specification is available on our website.
To inspire young people to realise their potential through learning and adventure in the outdoors.
The client requests no contact from agencies or media sales.
Our housing support team focus on supporting people with varying support needs who have a history of homelessness. We have a number of shared houses and modular homes across Cambridge, and the Team Leader is responsible for overseeing and coordinating the work our support workers do with their residents.
The service is covered by a team of Support Workers who work 9-5, Monday to Friday, and a Team Leader.
About You
You will be someone with previous experience of working or volunteering to support vulnerable adults, or an understanding or awareness of this through life experiences. You will also be able to show your commitment to understanding the effect someone’s past experiences have on who they are today.
With good interpersonal skills and the ability to communicate clearly, you will also have a commitment to upholding professional boundaries. Honesty, respect, reliability and a lack of judgement combined with the ability to deal with challenging behaviour in a non-confrontational way are all essential.
Able to keep clear and accurate records, you should also be comfortable using a range of IT systems including Microsoft Office.
You will be a capable and motivational manager, committed to working with your team in order to provide a high-quality service for our residents.
You will have both an understand of, and an enthusiasm for service delivery methods that meet current best practice standards.
We welcome applicants from people from a wide variety of experiences who meet the minimum requirements set out in the Person Specification, and we will provide training.
The client requests no contact from agencies or media sales.
The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.
TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.
The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.
This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.
Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.
In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.
Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.
* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.
* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.
We are The Conservation Volunteers.
Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.
Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.
The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.
The outcomes of our work:
· Environment: Green spaces are created, protected and improved, for nature and for people.
· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.
Join in, feel good.
As our Senior Operations Officer, working closely with the Head of Operations, you will play a vital role in the smooth running of our organisational operations. The remit of the role covers a wide range of functions including senior officer responsibility for ICT systems, office management, building management, and also contributing to Quartet’s strategy in response to carbon reductions and equality, diversity and inclusion.
The ideal candidate for this role will have previous relevant ICT experience, operational experience of supporting a team in an office environment – preferably for a charity or not for profit organisation – and will have the necessary skills to work both practically and professionally with staff and trustees, tenants, and other third parties to deliver the best possible operational delivery across Quartet’s varied services.
Highlights of the role:
- Permanent Full Time Contract: 35 hrs per week
- Salary: circa. £33,000 per annum.
- 25 days annual leave, plus all public holidays, and 3 extra days between Christmas and New Year
- Employee benefit scheme
- 6% employer contribution to optional Stakeholder Pension Fund.
If you think this role is for you please first read the full recruitment pack by clicking on the link at the bottom of this page, and then send all the following information in order to apply and to be considered for interview;
- A covering letter stating why you’re the right person for this role and the ways in which you meet the essential and desirable criteria (max. 2 sides of A4)
- A completed Quartet job application form which includes your basic details
- An up-to-date CV (max. 2 sides of A4)
- A completed anonymous Equality and Diversity Monitoring Form (this is voluntary)
Closing date: 12noon Thursday 30th May 2024
In-Person Interview date: TBC
Please note: No agencies. Applications which do not meet the requirements stated above will not be considered. Dates given may be subject to change.
If you are an operations professional with both a technical and practical approach and the ability to communicate effectively with a wide range of people, please do consider applying for this role.
The client requests no contact from agencies or media sales.
Finance & Resources Manager | Full-time 35 hours per week | £46,749 - £49,521
Based at our offices in Clapham, near Settle, with flexible home working
An impending retirement has opened up an exciting opportunity to help shape the future of YDMT and it’s subsidiary YDMT Consultants Ltd. We're looking for an experienced Finance & Resources Manager to join our growing organisation, with a current annual income of c£2million and a staff team of 32 FTE.
Leading our finance and central support teams you'll play a crucial role in safeguarding the financial health of YDMT and maximising our resources in order to deliver the greatest charitable impact.
About Yorkshire Dales Millennium Trust
Yorkshire Dales Millennium Trust (YDMT) is a small Charity doing big things for People, Landscape and Wildlife in the Dales.
For 27 years we have delivered diverse and inspirational projects, helping to plant 1.5 million trees and securing the future of more than 750 hectares of wildflower hay meadows, creating habitats for our wildlife and helping to tackle climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area.
About the role
Leading on financial management processes across the organisation you will provide high quality, meaningful financial information to support the decision making of our Board of Trustees.
You will support YDMT's fundraising, grant-giving and project delivery - leading the central support team to develop and manage robust HR, finance, IT and facilities systems and procedures.
As a member of the YDMT Executive Leadership Team, you will also support our Chief Executive in shaping the future of YDMT's work. You'll provide support and information to the Board and contribute to our vision and direction.
About you
We are looking for somebody with a proven background in account management within the charity sector or similar. You'll have a track record of managaing financial accounting systems and handling multiple funding streams in a charitable context, as well as excellent people skills and experience of leading a team.
Underpinning all of this is your ability to work within our culture – which means sharing our values of being creative, caring, honest and enabling.
The client requests no contact from agencies or media sales.
This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a further fixed term or permanent role.
What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference.
Potential Plus UK Job Description
Job Title: Fundraising & Membership Officer
Reporting to: Chief Executive Officer (CEO)
Salary: £27,560 (35 hours pers week)
Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO
Contract: 12 months’ fixed term in the first instance
Main objectives of the role
Please note: these will be confirmed on appointment and reviewed annually
- Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
- Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
- Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the Fundraising & Membership Officer
Fundraising
- Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
- Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
- Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
- Participate fully in the generation of fundraising ideas and activity selection.
- Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
- Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
- Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
- Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
- Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
- Create and submit monitoring reports to funders that are both timely and of high quality.
Promoting the Charitable Aims of the Charity
- With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
- Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.
Membership
- Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
- Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
- Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
- Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
- Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
- Analyse and interpret marketing and social media performance.
- Identify opportunities for engagement of the membership and the wider community.
Other
- Undertake any other duties that may be reasonably required.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
Assistive Technology Support Officer
Based in Stanmore/Berkshire - onsite.
Salary circa £30,900 per annum dependent upon experience.
Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!
As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance.
Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.
To be a car driver and have access to a car during office hours and willing to drive between locations.
Key Responsibilities:
- To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
- Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
- To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
- Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively.
- To take part in training sessions and attend meetings as required.
- To manage and maintain records, including central records, stock control and budgetary records.
- Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
- To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment
- Produce resources to support progress for users of AT.
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The 5Rights Foundation is looking for a Research Officer to join our small and high impact team in fighting for a digital world that supports children and young people to flourish.
At 5Rights, we work with governments, policy-makers, technologists, and NGOs all over the world to advocate for one simple principle: the enormous potential of digital technology will only be realised when it is designed with children and young people in mind.
If you’re passionate about exploring emerging tech; if you’re enthusiastic about contributing to one of the most lively policy debates of our time; and if you’re committed to working on behalf of the one billion children who are online, we’d love to hear from you.
We are looking for someone organised, meticulous, creative and critical-minded to conduct ongoing practical research into the tech children are using, ensure our policy team understand how it works and impacts children, and gather the evidence to drive change.
Experience of providing research support in a policy environment and knowledge of technology policy, privacy, children’s rights or a related field would be desirable. Additional language skills such as French or Spanish is an advantage. We are offering remote working (with part-time co-working space access in London or Brussels) with employee contracts in the UK or Belgium; salary ranges from £22,400 – 24,900 or EUR 31,600 – 35,100 (for Belgium) depending on experience.
About 5Rights
5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations.
We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
Key responsibilities
Reporting to the Head of Compliance, you will:
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Be the expert in the room! Make sure 5Rights knows what it needs to know, and be confident in holding us and those in our network to the evidence.
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Conduct thorough and organised research, including rapid evidence assessments, report summaries, and deep-dives into emerging technologies.
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Conduct consultation and exchange sessions with young people from around the world as part of our Youth Engagement Programme, learning about their experience and helping them understand how tech works.
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Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.
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Gather evidence for and support compliance actions.
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Maintain tracking tools and a well-organised evidence repository.
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Help coordinate research projects and evidence-gathering programmes.
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Draft ad hoc briefings for senior staff on relevant developments, or ahead of meetings and conferences.
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Contribute to 5Rights reports, positions, communications and fundraising materials.
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Represent 5Rights as an expert at meetings and events.
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Provide support to the policy, tech accountability and innovation work of 5Rights more broadly as needed.
Person specification
You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission.
ESSENTIAL skills and attributes:
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Thorough and thoughtful researcher
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Clear, concise, and engaging writing style in English
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Confident verbal communicator in English
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Inquisitive and keen to share the results of your research
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The ability to use your initiative, exercise good judgment and make nuanced recommendations
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A meticulous eye for detail and proven ability to design and deliver high-quality research products.
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Team player, but also able to work independently, setting goals and meeting them
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Able to make good decisions on the relative importance of competing tasks, and meet deadlines.
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Reliable, patient and with the relentless focus required to get complex deliverables over the line, managing processes from A-Z;
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A can-do, action and solution-oriented attitude;
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A commitment to the Foundation’s work and values
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Right to work in Belgium or the UK.
DESIRABLE skills and attributes:
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Knowledge of technology policy, privacy, children’s rights or a related field.
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Experience of providing research support in a policy environment.
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Experience working internationally and in culturally-diverse settings;
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Ability to work and research in other languages, such as French or Spanish.
Remuneration and details -
Location: Remote position with employee contract in UK or Belgium. Hybrid working in 5Rights’ London and Brussels co-working office spaces is available.
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Salary: £22,400 – 24,900 for UK-based candidate, with flexibility depending on experience; EUR 31,600 – 35,100 for a Belgium-based candidate.
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Working hours: Full time, with some accommodation necessary for work across time-zones and for out of office hours sessions with young people.
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Statutory pension contribution.
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25 days of annual leave.
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Work equipment including a laptop and mobile phone will be provided
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Starting data: asap.
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Reporting line: Head of Compliance.
5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard.
Shortlisted candidates will be asked to complete a written task as part of our recruitment approach. The task will take 2 hours. First round interviews will be held over Zoom.
The client requests no contact from agencies or media sales.
The role of Bid-Writer / Fundraising Officer is an exiting opportunity to join a dynamic and expanding Christian Charity. The post serves to secure new funding, expand donations, maintain current levels of funding, and assist with raising the profile of the King’s Arms Project. Kings Arms Project is a well-respected Charity with a growing reputation for high quality service delivery.
We have a wide network of existing funders with a long history of supporting our work. Building on our reputation we have been able to add new funders to our portfolio, attracted by the high-quality services we provide.
This role will suit someone with experience of fundraising or someone wanting to move into a fundraising role. An ability to be passionate about our work and to communicate clearly and convincingly is key. Hybrid-working considered.
The client requests no contact from agencies or media sales.