Management jobs

About Starlight

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

Role Overview

Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and have played a critical role in raising income, stewarding donors and connecting supporters with our purpose.

With a gap in our Philanthropy team and maternity cover needed until around May next year, this 9-month fixed-term role exists to lead, develop and deliver Starlight’s flagship events at a senior level. Immediate responsibilities are for the Starlight Health Play Awards a key stewardship event in October; and the development of a Royal Palace Event to celebrate the 40th Anniversary of Starlight likely to be in November. There is also the opportunity to shape the Starlight Event Strategy, with the development of a new event building on the success of our Newbury Race Days and the development of our biennial activity with the Blenheim Ball Committee.

This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running. Working closely with the Starlight Team and Committees, you will bring leadership, strategic judgement and outstanding project management to ensure Starlight events continue to excel in reputation, income and supporter experience. 

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Location: Remote

Salary: £28,665 - £31,965 pro rata (£17,199-£19,179 actual)

Hours of work: 21 hours (3 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Culture Manager role involves:

• Supporting and nurturing a healthy, positive, and collaborative team culture.
• Supporting the embedding of equity, diversity and inclusion across the organisation in line with our values and EDI stance.
• Helping design and deliver team culture slots from team days to learning slots.
• Delivering or coordinating bespoke team trainings, responding to organisational growth and partnership needs.
• Leading and developing induction processes to ensure new team members are welcomed, informed, and well-supported as they begin their roles.

About you

Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

We are seeking an experienced counsellor/therapist to manage the Sexual Health Counselling Service, managing a small team of counsellors, trainees and volunteers.

The role will involve line management responsibilities for counsellors on the service, as well as for a young people’s counsellor; and overseeing up 2-4 trainee/volunteer placements, supporting their development and liaising with training institutes.

In addition to holding a small client caseload, you will also oversee client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the Sexual Health counselling service in line with KPIs and frameworks. Increasing referrals and building strong relationships in commissioned London boroughs will be an integral focus.

Finance Project Manager
Salary: £61,212
Permanent, Full-time
Hybrid working – 2 days in office
Location: Central London

A prestigious scientific institution with a global reputation for excellence is seeking a Finance Project Manager to join its finance team. This is a unique opportunity for a qualified accountant to lead high-impact finance projects and play a key role in enhancing financial processes, reporting, and risk management within an organisation dedicated to advancing knowledge, research and innovation for the benefit of society.

About the Role
Reporting to the Head of Finance Systems and Projects, the Finance Project Manager will lead on the delivery of finance projects that improve the efficiency, effectiveness and transparency of financial operations across the organisation.
You will work closely with senior finance leadership to support strategic decision-making by developing enhanced reporting, strengthening financial controls, and delivering process and system improvements. The role also involves collaborating with stakeholders across the organisation to ensure finance initiatives are well understood and successfully embedded.
You will oversee projects that span financial and non-financial reporting, fund accounting, and systems optimisation, while contributing to investment reporting, governance processes, and risk management frameworks. This position offers exposure to a wide range of finance activities within a complex and intellectually stimulating environment, where innovation, accuracy and continuous improvement are highly valued.

Key Priorities:

• Lead the delivery of finance projects to improve processes, systems and reporting capabilities
• Enhance financial and non-financial reporting, including KPIs and impact measures
• Support fund accounting, restricted fund reporting and donor compliance requirements
• Contribute to investment reporting and governance, including liaison with external managers
• Drive process reviews and system improvements across finance and procurement functions
• Strengthen financial controls, policies and risk management frameworks
• Engage stakeholders to ensure successful delivery and adoption of finance initiatives
• Support preparation of papers for senior committees and governance forums

About You
We are seeking a CCAB-qualified accountant (or equivalent) with significant post-qualification experience and a strong background in financial reporting, project delivery, and continuous improvement within a complex organisation.

You will bring:

• A proven track record in delivering finance projects, process improvements or transformation initiatives
• Strong technical accounting knowledge, including statutory reporting, audit and regulatory compliance
• Experience in risk management, internal controls or audit environments
• Excellent communication skills, with the ability to present complex financial information to non-finance stakeholders
• A proactive and solution-focused approach to improving systems, processes and governance
• Strong stakeholder management skills and the ability to influence at all levels
• The ability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment

Desirable experience includes exposure to legacy administration, Board-level reporting, or finance systems such as Xledger or Vena.

This role would suit someone who thrives on delivering change, enjoys solving complex challenges, and is motivated by working in a collaborative, mission-driven environment that values integrity, innovation and excellence.

We are seeking a Roaming International Finance Manager to provide short- to medium-term finance cover and additional capacity across a global programme portfolio. This is a hands-on international finance role, supporting Programme Managers and country teams to manage financial risk, strengthen financial controls, and ensure effective delivery of standard financial operating procedures.

The role may also include the induction, training and capacity-building of new International Finance Managers and local finance teams.

The successful candidate will work across a range of country programmes, often in challenging or developing-country contexts, providing support on budgeting, donor reporting, financial planning, monthly close processes, cash management, statutory compliance, audit preparation and partner contract oversight. They will play a key role in ensuring financial systems, reporting and controls are robust, compliant and aligned with operational needs.

Key responsibilities will include:

• Supporting country financial planning, forecasting and grant/contract budgeting.
• Monitoring grant and contract spend, including cost-to-completion and spend-out plans.
• Identifying and managing programme financial risks.
• Ensuring financial policies and standard operating procedures are implemented across programme locations.
• Overseeing monthly financial close and ledger accuracy.
• Preparing donor, client and country financial statements.
• Managing cash flow, banking arrangements and exchange-rate exposure.
• Supporting statutory, donor and external audits.
• Building the capacity of national finance teams and supporting staff development.

About you

You will be a qualified accountant, or able to demonstrate equivalent experience, with at least five years’ financial management experience, including two years overseas. You will bring strong financial planning, reporting, donor compliance and risk-management skills, together with the flexibility and resilience required to work in varied international contexts. Experience managing and developing small teams is essential.

This role would suit a practical, adaptable and culturally sensitive finance professional who is comfortable working both strategically and operationally, including in environments where living and working conditions may be basic.

PLEASE NOTE: International deployment i.e. living overseas in programmatric locations. 

Accommodation and living/ travel allowance along with 49 days leave entitlement. 

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Fundraising and Events Manager

This Fundraising and Events Manager role is an opportunity to help grow sustainable income that enables City in the Community to continue empowering healthier lives through football across Manchester. Working closely with supporters, colleagues and stakeholders, you will lead our fundraising strategy, deliver impactful events and create meaningful opportunities for people to support our work.

Who We Are

Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.

Within our collaborative Communications and Engagement team, we connect people to our purpose, driving visibility, sustainability and belonging for City in the Community.

Through fundraising, events and supporter engagement, we create opportunities for people to champion our mission while helping to ensure the long-term growth and impact of the charity.

The Role

You will lead the development and delivery of City in the Community's fundraising strategy, creating sustainable income streams that support the charity's long-term ambitions. Working across a portfolio of fundraising products, supporter engagement, donor stewardship and events, you will identify opportunities to grow income while building lasting relationships with stakeholders.

Day to day, you will oversee fundraising products including the Matchday Lottery, subscription model and auctions, monitor fundraising performance against budgets and targets, and use insight to inform future planning. You will also lead the planning and delivery of fundraising events, ensuring they provide an outstanding supporter experience while generating vital income for the charity.

Alongside fundraising activity, you will work collaboratively across Manchester City and City in the Community to maximise fundraising opportunities, strengthen supporter engagement and develop relationships with fan groups, local businesses and high-net-worth individuals. You will also line manage the Fundraising and Events Officer, helping to create a collaborative, high-performing team while embedding safeguarding and organisational policies throughout all activities.

What You'll Bring

⚽ A relevant fundraising or events qualification, or equivalent professional experience.

⚽ Experience developing and delivering successful fundraising strategies, events or income-generating campaigns.

⚽ Strong relationship-building skills with experience engaging supporters, colleagues, donors or other key stakeholders.

⚽ Experience managing budgets, monitoring performance and using insight to drive continuous improvement.

⚽ Experience in using fundraising CRMs to enhance donor journeys and rentention.

⚽ Experience leading or supporting a team, with the ability to coach, motivate and develop colleagues.

⚽ Excellent communication, organisational and presentation skills, with confidence managing multiple projects and priorities.

⚽ A proactive, creative and collaborative approach, with a genuine passion for fundraising and making a positive impact within the charitable sector.

Why Choose Us

Guided by our values of being caring, inclusive, transformative and youth-led, we are committed to creating an environment where our team feel supported, valued and able to make a meaningful difference through the work they do every day.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

You can enjoy a range of additional benefits, including discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

How to Apply

If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 2nd August 2026.

Equal Opportunities

City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We strive to provide a fully inclusive and accessible recruitment process. 

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

Passionate about democracy, education and young people? 

Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people. 

As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy. 

About the role 

We're looking for an ambitious, commercially minded Corporate Partnerships Manager to lead our corporate partnerships and drive the income that powers our work. This is more than a corporate partnerships role—it's your opportunity to lead income generation for a growing national charity. You'll shape our fundraising strategy, influence our future business model and broaden your expertise across corporate partnerships, trusts and grant funding, and organisational growth. 

Working closely with the CEO, Senior Finance Manager and colleagues across the organisation, you'll identify and secure new funding opportunities, build strategic partnerships with corporates, trusts and foundations, develop compelling funding propositions, and create sustainable income that enables more children and young people to become active citizens. This role is hands on, managing all elements of the partnership and income process, ensuring the charity builds on our existing income and works with senior leadership to develop new opporutnities. 

If you have a track record of securing funding, driving forward a busy pipeline, building senior stakeholder relationships and turning opportunities into sustainable partnerships, we'd love to hear from you. 

This is a rare opportunity to take ownership of a critical organisational function, broaden your fundraising and business development portfolio, and play a leading role in the growth of an ambitious national charity. 

We're looking for someone who brings:  

• Drive that delivers quality results   

• Comfort with intensive and high-volume delivery of memberships, programmes and/or relationships  

• Enthusiasm for problem-solving, in a team and proactively in your role  

• An ability to learn fast and self-teach, from databases to how we communicate internally  

• A desire to develop your skills as a well-rounded member of a social impact organisation  

Why Join Us? 

This is a high-impact role with real scope to shape how Young Citizens grows its income, partnerships and long-term sustainability. You will work closely with senior leadership, take ownership of a key organisational function, and directly contribute to scaling our impact over the coming years.  

You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. 

We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years.  

We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages. 

As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with the CEO, influencing how we improve our programmes, and see the direct impact of your work on our mission. 

If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you. 

Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply. 

A Few Useful Notes When Applying  

If you are excited by the opportunity to build partnerships that help more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process. 

Additional Information 

• Applicants must have the right to work in the UK. 

• Offers of employment are subject to satisfactory references. 

• We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace. 

• We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

Job Description

Reports to: CEO and Board of Trustees

Line management:        none

Checks: Enhanced DBS and two references

Purpose

The Project Manager & Systems Implementation Lead will lead a programme of organisational and systemic change across DATUS, supporting the organisation to move from largely paper-based, informal and inconsistent working practices towards a more structured, reliable and digitally enabled system of operations.

The postholder will work with the CEO, senior managers and the Organisation and Governance Consultant to implement agreed organisational systems, processes and priorities across DATUS. This will include supporting the practical development and day-to-day use of systems such as SharePoint, client records, finance processes, reporting tools, action trackers, governance documents and operational workflows.

The role is focused on turning agreed organisational systems into everyday practice. The postholder will support managers and staff to use systems consistently, identify barriers to implementation, ensure agreed actions are followed through, and escalate risks where systems are not being used or delivery is drifting.

This is a senior implementation role. The postholder will have delegated authority to monitor implementation, challenge drift, request updates, support problem-solving and escalate risks. They will need to work with managers constructively and confidently, without relying on formal line-management authority.

The role does not set the strategic direction of services, replace the authority of service managers, or redefine DATUS’s peer-led model of delivery. Responsibility for service delivery remains with service managers and programme leads. The purpose of this role is to strengthen organisational reliability so that DATUS can grow, evidence its work, meet funder and governance requirements, and protect the integrity of its peer-led approach.

Key Responsibilities

Systems Implementation

• Coordinate the design, testing, implementation, embedding and ongoing improvement of agreed organisational systems, operational frameworks and processes across DATUS.
• Work with the CEO, Organisation and Governance Consultant, senior managers and relevant staff to ensure new systems are practical, usable and aligned with organisational priorities.
• Support the implementation of key systems, including client records, finance processes, SharePoint, reporting tools, action trackers, governance documents and other operational workflows.
• Ensure new systems and applications are properly documented, maintained and managed once implemented.
• Develop practical guidance, templates, processes and tools to support consistent use across the organisation.
• Identify practical barriers to implementation and work with teams to resolve them.

Embedding & Adoption

• Work with Heads of Service, managers and staff to embed agreed systems into everyday practice.
• Ensure staff are trained, supported and confident in using organisational systems.
• Reinforce consistent ways of working across programmes and teams, while recognising the different practical needs of each service.
• Gather feedback from staff and managers to identify what is working, what is not working, and what needs to be improved.
• Support a culture where systems are used to strengthen delivery, accountability and learning, not simply to create paperwork.

Delivery Assurance

• Maintain oversight of agreed organisational priorities, implementation plans, actions and milestones.
• Track progress against agreed deliverables and ensure actions are completed, followed up or escalated where necessary.
• Hold short, structured check-ins with managers and staff responsible for delivery to confirm priorities, review progress, identify barriers and agree next steps.
• Challenge drift constructively where agreed systems are not being used or actions are not progressing.
• Maintain clear action logs, risk logs and implementation trackers so that commitments are visible and followed through.

Organisational Coordination

• Maintain visibility of operational activity across DATUS and support clear communication between leadership and operational teams.
• Help managers and teams understand how their work connects to wider organisational priorities, funder requirements and governance expectations.
• Support coordination across programmes so that systems, reporting and operational processes are aligned rather than fragmented.

Reporting & Escalation

• Provide regular updates to senior leadership on implementation progress, risks, barriers, adoption issues and system effectiveness.
• Escalate issues where delivery is not on track, where risks are not being managed, or where agreed systems are not being used.
• Support clear evidence of progress for internal governance, funders, commissioners and organisational learning.

Performance & Systems Integration

• Work closely with the Performance & Finance Lead to align finance systems, client data systems, KPI reporting and organisational dashboards.
• Ensure systems support accurate, timely and useful data capture, including outcome tracking, pathway reporting and recovery intelligence.
• Support the development of dashboards, reports and practical management information that helps DATUS understand performance and improve delivery.

Policies, Procedures & Governance

• Support the development, implementation and review of organisational policies, procedures and governance frameworks.
• Translate policies into practical processes that staff can understand and use.
• Monitor compliance with agreed processes, identify gaps and support managers to address them.
• Ensure governance documents, templates and procedures are kept organised, accessible and up to date.

Continuous Improvement

• Identify where systems are not working effectively and support practical improvements.
• Work with leadership, managers and staff to refine systems and processes based on evidence and feedback.
• Promote a culture of continuous improvement, follow-through and shared organisational learning.

Person Specification

Qualifications and Training

Essential

• Relevant management, operations, systems implementation, project management or change management qualification, or significant equivalent experience.
• Evidence of using structured project management approaches in practice, including planning, risk management, action tracking, implementation monitoring and review.
• Strong working knowledge of Microsoft 365, including SharePoint or equivalent document management / collaboration systems.

Desirable

• Formal project management qualification or training, such as PRINCE2, APM, Agile, Lean, Scrum or equivalent.
• Training or qualification in change management, business improvement, systems implementation, governance, data management or operational management.
• Training in data protection, information governance, safeguarding systems or quality assurance.

Experience

Essential

• Significant experience leading or coordinating the implementation of organisational systems, processes or operational frameworks across multiple teams.

· Experience leading or significantly supporting the move from paper-based, spreadsheet-based, informal or inconsistent working practices into structured digital systems and agreed organisational workflows.

• Experience implementing or improving systems such as SharePoint, client record systems, CRM systems, finance systems, reporting tools, action trackers or workflow processes.
• Experience tracking organisational priorities, actions, risks, issues and milestones, and ensuring agreed work is completed.
• Experience working across teams where delivery depends on influence, coordination and constructive challenge rather than direct line-management authority.

Desirable

• Experience working in the third sector, health and social care, addiction/recovery, homelessness, mental health, criminal justice, community development or other relational services.
• Experience supporting services with funder, commissioner, quality, audit or compliance reporting.
• Experience working with peer-led, lived-experience-led or community-based models of delivery.

Skills and Knowledge

Essential

• Strong organisational skills, with the ability to create order, track detail and keep multiple workstreams moving.
• Ability to translate organisational priorities into practical systems, workflows, templates and day-to-day routines.
• Strong IT skills, including Microsoft Office, Microsoft 365, operational tracking systems, case management systems, CRM systems and finance systems.
• Ability to identify where systems are failing, where staff are struggling, and where risks are emerging.
• Strong communication skills, including the ability to explain systems clearly to staff with different levels of confidence and technical ability.
• Ability to produce clear written reports, action logs, process notes, implementation plans and senior leadership updates.
• Good understanding of confidentiality, data protection and the importance of accurate records in services working with vulnerable adults.

• Ability to support dashboard development, management information and real-time reporting.
• Understanding of governance, compliance, quality assurance and continuous improvement in a third-sector or public-service environment.

Personal Attributes

Essential

• Organised, structured and methodical, without being rigid or bureaucratic.
• Practical, calm and solution-focused.
• Confident enough to challenge drift, but mature enough to do it constructively.
• Able to work collaboratively without needing formal authority over others.
• Able to simplify complexity rather than create unnecessary process.
• Respectful of peer-led, lived-experience-led and community-based ways of working.
• Non-judgemental, reflective and open to personal change.
• Willing to learn about addiction, recovery, social exclusion and the DATUS peer model

Data Selections & Reporting Manager - FTC

As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

The Data Selections & Reporting Manager leads the data selections function in the Data and Analytics team, ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines.  In addition, this role includes the line management of any external agencies providing data selections services.  You will be backfilling the duties of the existing Data Selections & Reporting Manager for 9 months as they are part of the project team delivering Salesforce Marketing Cloud to ARUK.

This is an exciting time to join ARUK as we are in the process of an organisation-wide change to our Digital, Data and IT processes and services.  There is the opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.

This role is a 9-months Fixed Term Contract

Key Responsibilities:

· Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines

· Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload

· Effectively liaise with and delegate work to all parties carrying out data selections, including any external contract services

· Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy

· Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief

· Work with the Data & Analytics Lead to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust

· Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements

· Work with the Data & Analytics Lead to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with

· Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections

· Lead on the implementation of a campaign planning process focused on driving improvement in selection results through data-informed decision-making

· Play a leading role in the planning of the calendar to manage communication activities

· Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation

· Work with 3rd parties to ensure the timely and secure transfer of data selection files

· Provide training and assistance to stakeholders to assist them in following the data selection process

Knowledge, skills and experience needed:

· Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance

· Extensive experience of using large relational databases and analysis packages and working with large and complex datasets

· An excellent working knowledge of SQL

· Experience of building complex queries and producing data selections from a database package or through SQL querying

· Excellent knowledge of data protection legislation and its application in marketing

· Track record of delivering high quality work

· Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications

· Advanced Excel skills

· Proven ability to work to a high standard and with an eye for detail

· Ability to work on own initiative and manage multiple tasks simultaneously

· Excellent problem-solving skills

· Collaborative approach to delivering projects

· Excellent ability to plan and organise own workload and that of the wider team’s

· Excellent verbal and written skills

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £47,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd August 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Help us create brighter futures after brain injury.

We're looking for a passionate and proactive Programme & Partnerships Manager to help expand our programme of activities and build partnerships that support adults living with brain injury, together with their families and carers.

You'll play a key role in:
Developing partnerships across the South West
Creating opportunities for rehabilitation, wellbeing and community connection
Supporting events and activities that bring survivors, families, carers and volunteers together
Helping grow the reach and impact of our charity.

If you're an experienced relationship-builder who wants to use your skills to create lasting impact, we'd love to hear from you.

CONWAY HALL IS THE HOME OF ETHICS

As an independent home for ideas and culture, we support diverse communities to engage with ethics through learning, conversation, and creativity, exploring the defining questions that shape our daily lives.

Role

Reporting to the Chief Executive Officer, this key hands-on role of Fundraising Manager will meet financial targets and increase the profile of the organisation and its activity.

This will be achieved by maximising philanthropic giving at the individual level and with trusts and foundations, as well as delivering fundraising events, working with stakeholders and promoting the work and social impact of the charity.

Main duties and responsibilities

Working closely with the Chief Executive Officer – and in collaboration with the Programmes team, Trustee Development Board, and other colleagues - the Fundraising Manager will:

• Proactively seek out funding opportunities in all sectors, cultivate prospective donors and achieve donation targets.
• Prepare and submit trust and foundation funding applications to meet or exceed targets.
• Drive fundraising income generation by ensuring that Conway Hall’s online presence is up-to-date, engaging and provides ease of giving.
• Devise and deliver campaigns and communications related to Conway Hall’s membership offer, fundraising aims/events and activities.
• Maximise initiatives to increase income received from members, donors and stakeholders, such as Gift Aid.
• Implement loyalty ladder progression, including communications with members, donors, patrons and stakeholders to grow and maintain strong relationships.
• Maintain GDPR compliant donor information and ensure that all donation points of sale are managed effectively.

General

1. Comply with Conway Hall’s policies, such as health and safety, equal opportunities, etc.
2. Support the measurement and evaluation of the charitable work of the Society.
3. Actively encourage a culture of fundraising throughout Conway Hall’s activities and staff.
4. Attend meetings and events when required, including staff meetings.
5. Participate actively in the life of the Society and venue.
6. Adhere to GDPR guidelines, e.g. with donor information.
7. Undertake training, as required.
8. Any other reasonable duties as required by the Chief Executive Officer.

Person Specification

ESSENTIAL EXPERIENCE

• 5 or more years of fundraising/development experience in the Charity/Arts sector.
• Specific knowledge of funding bodies in the Charity/Arts sector, and a consistent track record of successful applications.
• Thorough knowledge of Content Management Systems (such as Wordpress), CRM systems (such as Ticketsolve and Mailchimp).
• Working knowledge of social media platforms.
• Excellent administrative skills and experience of using a range of Microsoft Office applications.

 DESIREABLE EXPERIENCE

• Copywriting experience.
• Some marketing experience.
• Adobe / Canva experience
• Knowledge of one or more subject matters in the Society’s field of interest.

 SKILL AND ABILITIES

• Well organised, with the ability to work on multiple projects concurrently, meet deadlines and plan and prioritise workload.
• Ability to work supportively and collaboratively within a team, as well as independently using own initiative.
• A creative thinker with a positive, flexible and solutions-focused approach.
• Committed to achieving high standards with the resources available.
• Outstanding interpersonal and communications skills.

Terms

Salary: £21,600 per annum (£36,000 pro rata)

Hours: 22.5 hrs per week

Pension: An optional stakeholder pension scheme is available. Employee contribution of 3% is matched by 5% from the employer

Holidays: 14.5 days per annum, plus bank holidays and 1 week over Christmas

Probation period: 3 months