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The roles we are seeking volunteers for within the NSP are as follows
The National Safeguarding Panel (NSP) is seeking to appoint TWO representatives from a survivor's organisation that works with individuals affected by faith-based abuse to join its independent scrutiny and advisory body.
This is a unique opportunity to contribute to the safeguarding work of the Church of England by offering strategic insight, scrutiny, and challenge from the perspective of survivors. The NSP plays a vital role in shaping safeguarding policy and practice, ensuring that the voices of victims and survivors are heard and meaningfully integrated into decision-making.
Role Expectation
Time Commitment: Approx. 6-8 meetings per year, plus preparation
Term: 3 years, renewable for 2 years
Location: Meetings held in London and across dioceses (hybrid attendance available)
Remuneration and Expenses
A fee of £25 per hour will be paid for attendance at meetings, along with reimbursement for travel expenses. Members are expected to attend six meetings per year and undertake one hour of reading in preparation for each panel meeting. Additional reasonable expenses will be reimbursed in accordance with the Church of England's NCI expenses policy, subject to approval by the Chair.
Responsibilities
About You
Work directly with survivors of abuse within any faith-based context
The nominated representative should be able to
Support and Induction
New members will receive a full induction programme, including meetings with key panel and safeguarding team members, and access to relevant resources.
How to apply
To apply, please submit your CV along with a personal statement of no more than 500 words outlining your relevant skills and experience, and explaining why you are interested in the role.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
The roles is full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
Key Responsibilities:
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.
From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 515-year history, there has never been a better time to join the College than now.
Working with us
At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.
To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.
About the Role
Working within the Finance department, the post holder will play a pivotal role in supporting the Finance department with managing the administration of the Finance function. The post holder is responsible for acting as the first point of contact for suppliers, departments and members through the Finance helpdesk and associated systems. They are responsible for overseeing the timely response to queries, allocation of queries to others in the finance team and supporting with the administrative maintenance of the systems in Finance. This role requires a keen eye for detail, an ability to adapt to changing priorities, and the ability to collaborate and communicate effectively with various internal and external stakeholders.
Experience/Qualifications/Key Skills
This is a superb opportunity for an individual who is confident, methodical, organised and conscientious.
Educated to a minimum level of Advanced Higher/ A Level (or equivalent) you will have proven administrative, secretarial and database experience.
You will have excellent communication and team working skills. You will be a proficient user of the MS Office suite and have the ability to prioritise your workload with minimum supervision. A high level of professionalism and diplomacy is required for the role.
Experience with financial administration including invoices, bank payments and accounting systems is desirable.
Please note that we do not accept CV’s and agencies need not apply.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Durham Diocese is looking to recruit an individual who is passionate about enabling fruitful churches in our region.
The Growing Mission team helps churches think, plan, dream and prepare for the future. We come alongside churches and deaneries to prepare the ground for what could come next, particularly in seasons of change. We are looking for a new team member with an analytic skillset and missional vision as part of our nationally funded transformation programme. Full and part time working will be considered.
Are you able to bring the best out of people, and come alongside them through change? Can you summarise and articulate data and facilitate challenging? Do you want to see fruitful, missional churches reaching out to their communities? Whether your background is working in the church, charity or another sector, we are interested to hear from you as we recruit a Growing Mission Enabler.
Help shape research and policy that challenges systemic racism in the criminal legal system.
UNJUST is looking for a Research and Policy Lead to develop and deliver impactful research, influence policy and work alongside communities, stakeholders and decision-makers to drive meaningful change.
This role is responsible for developing and implementing research activities and policy advocacy strategies that support UNJUST's vision to challenge systemic racism in the criminal legal system and dismantle discriminatory processes, policies and practices.
Working closely with community partners, sector stakeholders and decision-makers, you will:
We're looking for someone with experience in policy advocacy, research and influencing change, together with a strong understanding of policing and criminal justice policy, particularly racial justice and human rights. You'll be motivated by social justice, able to build effective relationships and committed to working collaboratively with communities whose lived experiences help shape our work.
This is a full-time (35 hours per week), hybrid role based in Brixton, London, offered on a 24-month fixed-term contract. Flexible working is available.
The use of AI technology (Chat GPT and/or similar software) is not permitted for the blog exercise. Any document found to have used AI will result in the application becoming ineligible.
Challenging discrimination within the Policing and the Criminal Legal System
The client requests no contact from agencies or media sales.
Job Title - Paralegal (Immigration & Asylum Law)
Contract - Permanent
Hours - 35 hours per week
Salary - £27,000 per annum
Location - Coram Campus, Bloomsbury, London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law.
Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.
About the role
Coram Children’s Legal Centre is looking for a new Paralegal to join our dedicated, friendly and highly experienced Immigration & Asylum team.
The successful candidate will assist solicitors and senior caseworkers in providing legal advice and representation to primarily legal aid funded clients, including children and young people, parents, carers and others in relation to their immigration & asylum needs.
This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people who is seeking to progress their legal aid career in the charity sector. Our fee earners benefit from a good work-life balance and realistic financial and chargeable hour targets.
Our immigration lawyers work closely with colleagues in other teams in the Legal Practice Unit (community care, family and education law), as well as with other departments within the Coram group, including Coram Voice and the Policy Team. As well as conducting casework for individuals, our immigration & asylum team undertakes strategic litigation for the wider benefit of children, young people and families, and has participated in several interventions in the higher courts.
The successful candidate should be highly organised and able to use their initiative to complete tasks independently, however we also offer excellent supervision and training opportunities, and we support all our employees in their career progression.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 23rd August 2026 23.59pm (However, we reserve the right to close this recruitment early in the event of finding a suitable candidate)
Interview date: 3rd September 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Are you passionate about supporting young women and girls affected by exploitation, gangs and violence? Do you have the skills to build trusted relationships with vulnerable young people and help them move towards safer, more positive futures?
If so, St Giles Trust is looking for a Female Child Criminal Exploitation Mentor to join a specialist service supporting young women and girls at risk of, or affected by, Child Criminal Exploitation (CCE), Child Sexual Exploitation (CSE), county lines activity and gang involvement.
Due to the nature of this role, it is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1 applies.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
This specialist, gender-responsive service supports young women and girls under the age of 18 who are vulnerable to, or actively experiencing, Child Criminal Exploitation, Child Sexual Exploitation, county lines activity and gang involvement.
Delivered by culturally competent female mentors, many with relevant lived experience, the service works alongside statutory and voluntary sector partners to identify and support young women who may otherwise remain hidden from traditional safeguarding pathways.
The service aims to reduce the harm caused by exploitation, improve safety and wellbeing, and help young women build resilience and positive futures.
About this key role
As a Female Child Criminal Exploitation Mentor, you will provide intensive support to young women and girls who have been identified as being at risk of, or involved in, exploitation and related harms.
Working on a one-to-one basis, as well as delivering groupwork sessions, you will build trusted relationships with young people and their families, helping them to recognise risks, increase their safety and make positive changes in their lives.
You will work closely with partner agencies to coordinate support, contribute to safeguarding and risk management processes, and provide advice and guidance to professionals working with vulnerable young women.
What we are looking for
For this role, we are actively seeking applicants with personal lived experience similar to those of the target client group. An Enhanced Adult and Child Workforce with Child Barred List DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the requirements of the role by addressing each of three-person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.
This is a part-time role which is fixed term until 31 March 2027
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Housekeeper
SSJ Properties
Hampshire
20 Hours per week, Monday - Friday
Salary Point 20: £14,025 per annum (£25,947 per annum FTE)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
To work at a number of residential and commercial properties for the Society of St James (SSJ), in order to provide and maintain a quality housekeeping service. You will be responsible for upholding Health & Safety and COSHH standards for cleaning, ensuring communal areas, kitchens, bathrooms, commercial offices, and vacant residential rooms/flats are cleaned to a high standard, alongside driving between properties to distribute supplies.
Who We're Looking For
We are looking for a reliable, self-motivated, and organised individual with good time management skills. You should be able to work both on your own initiative and as part of a team, with the physical capacity to carry out cleaning duties across multi-floor properties. An empathetic and non-judgmental approach towards individuals with histories of homelessness, mental health problems, and substance misuse is essential.
Essential Skills and Qualities
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website
Application closing date: Monday 17th August 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
Who we are
Sabre Education is an international NGO which, since 2004, has been providing children in Ghana with the best possible early childhood education by partnering with government to implement play-based learning at scale. Sabre focuses on:
Influencing early childhood education (ECE) policy & practice.
Training teachers and school officials in quality early childhood education.
Transforming learning environments to facilitate positive play-based learning.
Sabre has directly trained more than 6,000 teachers and over 700 Ghana Education Service officials, transforming the early years education of more than 361,000 children through high-quality play-based learning. Our teacher training model has been successfully piloted and replicated across 17 districts in Ghana, with partners extending its reach to a further 48 districts.
Building on this success, the Ghana Government is now scaling play-based learning to every public kindergarten in the country, with Sabre as a technical assistance partner, training around 29,000 teachers and reaching an estimated 1.2 million children each year.
Sabre’s new 2026–2029 strategy builds on these achievements by expanding its impact to other countries across sub-Saharan Africa, sharing Ghana’s experience of successfully scaling play-based learning nationwide. Alongside this expansion, Sabre will continue its work in Ghana, implementing a bold early childhood education system-strengthening strategy in close partnership with the government and wider sector stakeholders.
About the role
This is a senior strategic position within the organisation, sitting on the senior leadership team, reporting to the CEO and working closely with colleagues across the UK and Ghana.
As the Director of Fundraising and Communications, you will lead on strengthening and building relationships with Sabre’s growing portfolio of key funders, including trusts, foundations, institutional and corporate donors. Working with leadership and the team, you will also deepen the charity’s profile, reputation and brand.
Key responsibilities include:
Who we are looking for
This is a leadership role for someone with a proven track record as a senior fundraiser with considerable experience in trusts, foundations and institutional funding and team management. Crucially, you will be passionate about our work in early years education and motivated by the opportunity to shape our fundraising and communications work.
We are also seeking someone with:
Sabre Education is committed to promoting a diverse and inclusive community – a place where individual differences and contributions are truly recognised and valued.
We offer a range of inclusive employment policies, flexible working arrangements, staff engagement opportunities and other methods to support staff from different backgrounds.
Sabre is an equal opportunity employer. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
We are seeking a dedicated and compassionate Triage & Early Interventions Officer - Children and Young People (CYP) to join our Operations team in Wakefield, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
As a Triage & Early Interventions Officer you will:
About You
Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.
We’re looking for a proactive and technically minded IT Administrator to join our small but mighty IT team. In this varied and hands-on role, you’ll play a vital part in keeping The Charity’s systems, devices, and digital infrastructure running smoothly — so that everyone across the organisation can do their best work in support of our mission. The role is 4 days in the office, with Friday working from home. Please note that our office is currently based in Fleet; however, we will be relocating to Woking from 2027. Candidates should be comfortable with this future change in location.
Working closely with the IT Manager you’ll be the first point of contact for in-office IT support requests, managing and resolving tickets efficiently, maintaining our hardware and asset register, keeping documentation up-to-date, and assisting with the onboarding and offboarding of staff and volunteers.
You’ll also collaborate with our external IT Services provider to ensure that requests are being progressed and with the wider internal teams on a broad range of projects — from maintaining our Microsoft 365 environment to scoping new digital solutions that help The Charity operate at its best. If you’re passionate about IT and want your work to make a real difference, this could be the perfect next step in your career.
WHO WE'RE LOOKING FOR:
You’re a confident and curious IT professional who thrives in a busy, fast-paced environment. Organised and solutions-focused, you’re comfortable balancing day-to-day support requests with longer-term project work. You’ll bring strong communication skills, a collaborative spirit, and a genuine desire to help people — making sure everyone at The Charity has the tools and technology they need to deliver life-changing work.
KEY ACCOUNTABILITITES:
Serve as a key point of contact for IT support, triaging and resolving helpdesk tickets through our ticketing system in a timely and effective manner
Work closely with the IT Manager to deliver IT services across the organisation, supporting strategic priorities and day-to-day operations
Participate in daily IT team Scrums to share updates, discuss solutions and coordinate workload
Manage the onboarding and offboarding of IT systems and accounts for staff, volunteers and contractors, ensuring a smooth and efficient experience
Maintain and update the Asset Register, ensuring accurate records of all hardware and software
Provision, configure and maintain The Charity’s hardware, including laptops, peripherals and mobile devices
Administer and support our Microsoft 365 environment, including user accounts, licences and core applications
Collaborate with our external IT Services provider to resolve escalated issues and deliver improvements
Contribute to IT projects across the organisation, from initial scoping through to implementation
Produce clear system documentation, project briefs and progress reports
Provide IT guidance and training to staff at all levels, promoting confident and effective use of our tools and systems
Take an active role in IT training delivery - designing, scheduling and running sessions (both group and one-to-one) and proactively identifying skills gaps across the business
Identify opportunities to improve IT processes, systems and the overall user experience across The Charity
Support, monitor and maintain the office infrastructure, including firewalls, switches, access points, and Wi-Fi / network security
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.