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We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, who cares deeply about the institutions that are dotted across our neighbourhoods – the churches, mosques, schools, charities, youth groups, etc. - and who is motivated to share the craft of Broad-Based Organising with others. If that is you, we’d love you to join our growing team of organisers across the South-East of England and, more broadly, across the UK! We hope to work with you to build on already existing work in Colchester, Chelmsford, and Southend and support the building of new work across Essex.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens Essex is a relatively-young Chapter of Citizens UK, covering 3 main geographical areas: Colchester, Chelmsford, and Southend. Our ideal candidate for the position of Senior Organiser has high emotional intelligence, is curious about other people, politically astute, and is fundamentally relational. They will have a track record of making things happen, be able to work with a high degree of independence, are comfortable with uncertainty, and able to think strategically as well as operationally. They will be interested in understanding and working with different sectors and types of organisations, as well as engaging with people from a wide range of faiths and cultures which are different to their own. They are an excellent communicator. They will learn and teach the craft of broad-based organising and be interested in receiving feedback to support their own development and growth. They will build and maintain relationships with a large number of leaders across the County and coach them to take action together on a common agenda.
Our ideal candidate will have a strong track record in enabling leaders from schools/colleges/universities and faith institutions to deliver on issues of social justice.
Community Organising
Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
A Senior Organiser is mastering the craft of community organising and taking increasing responsibility for developing major campaigns, managing budgets and managing staff. They operate with a high degree of independence and are significant contributors to CUK-wide functions such as training. Senior Organisers model the broad-based community organising methodology in their work including the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.
You will bring communities together to drive change both locally, regionally, and nationally. This role will work closely with local civic institutions, such as churches, mosques, schools, universities, unions and other community groups to:
develop the leadership of people within those organisations - our 'leaders' who lead the campaigns we work on
help them identify the changes they want to see and create strategies to win those changes
strengthen institutions’ own abilities to achieve their missions.
This includes listening to members of the community to find common issues, engaging local decision-makers through meetings, and planning in-person ‘actions’, where you might hold those in power to account. All of this work is underpinned by the knowledge that everyday people have the ability to shape the world around them. This work will be rooted locally, but you will be a part of a bigger national drive to make change alongside diverse local alliances across the UK. In Essex, the work is currently focusing on the first Mayoral Election for the County but you will also work on other campaign priorities that are developed through the institutions you work with.
Working as a Senior Organiser for Citizens UK, reporting to Sebastien Chapleau, Regional Supervisor for the South of England and Wales, your main responsibilities will include:
Build relational power to further the goals of CUK
Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2028
Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required
Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action
Work effectively with local journalists and media outlets to further CUK’s goals
Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex.
Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.
Develop a plan that enables clear and impactful cross-institutional collaboration across Essex.
Develop a clear strategy to address the shared interests between TELCO and Citizens Essex Leaders (eg around the Lower Thames Valley, overlaps between RC and CoE Dioceses in East London and Essex, etc.).
Identify and develop relational leaders prepared to act with others for the common good
Work with and learn from the best veteran leaders on key actions
Play a central role in the development of primary leaders; creating plans with them that are carried out
Nominate leaders for training on the core taster curriculum and for National Training
Strengthen institutions and develop BBOs
Organise diverse alliances to work together locally but, most importantly, at chapter level
Create/develop a leadership team of positional leaders and representatives from all institutions at chapter and local levels that are successful in combining action with growth. Work closely with the co-chairs to develop leader-led strategies.
Design organising strategies that combine internal & external action
Ensure that core teams are developed across all institutions across the broad-based alliance to ensure that organising - rather than servicing - remains the top priority.
Support leaders through the Cycle of Action to create change
Take the staff lead on chapter-wide actions and campaigns; aiming to achieve significant wins at chapter/campaign level
Facilitate Issues Workshops and Delegates Assemblies and, in the run up to May 2028, a Mayoral Accountability Assembly
Develop strategies for significant impact; with comprehensive plans & tactics
Support actions, ensuring publicity, and facilitating high level negotiations
Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
Recruit new dues paying institutions; negotiating annual membership dues and letters of understanding as required
Recruit and work with large organisations; ensuring that they invest into the alliance and not solely internal delivery
Contribute to fundraising by securing £75k-£90k per annum overall, at least half of which should be ‘hard money’ from retention and recruitment of member institutions and strategic partners.
Contribute to effective teamwork
Line manage other Organisers in Essex
Attract and help recruit new Organisers
Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive coaching, support and accountability.
Teach entire training curriculum on National Training successfully; acting as a ‘Track Captain’ by providing meaningful feedback and support to other trainers
Deliver sessions at Guild Days
Produce all required reports and follow CUK’s procedures on time and to the required standards
Contribute to the Craft of Community Organising
Schedule an average of at least 4 to 5 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training;
Contribute to the leadership of a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Inclusion
Displays self-awareness of DEI issues and good practice.
Is alert to the impact on chapters and team members.
Lead, support collaboration and acts within their area of responsibility and influence.
Support in the resourcing, evaluation, and reporting of DEI work, as relevant
Build relational power to further the goals of CUK
Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026
Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required
Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action
Work effectively with local journalists and media outlets to further CUK’s goals
Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex.
Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.
Develop a plan that enables clear and impactful cross-institutional collaboration across Essex.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject or equivalent (D)
Evidence of further and continuing study including a possible professional qualification (D)
Experience
At least three-years employment track record of successful Organising (D)
Demonstrated ability to lead a team; including motivating and developing more junior staff (E)
Experience of risk taking to create a project/situation/event that illustrates your values (E)
Experience of successful fundraising (E)
Experience of successfully supporting young people in schools/colleges/universities to develop successful campaigns (E)
Experience of successfully developing faith leaders across a range of denominations (E)
Demonstrated ability to manage complex projects on time and to standard (E)
Clear evidence of campaigns won and people developed (E)
Key skills and knowledge
Ability to build and maintain relationships (E)
Ability to inspire, motivate and lead (particularly people who are different than you) (E)
Ability to organise yourself and others and to work responsibly in an unstructured environment (E)
Financial management skills including ability to set and manage a budget (E)
Ability to use imaginative strategies to help improve disadvantaged communities (E)
Ability to plan and organise under pressure (E)
Ability to work with and relate to all types of people (E)
Ability to teach and run workshops (E)
Ability to develop the potential of others (E)
Ability to communicate well verbally and in writing (E)
Personal qualities & values
A passion for justice (E)
A good sense of humour (E)
A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E)
Good judge of character (E)
High levels of emotional intelligence (E)
An interest in and experience of politics and public life (E)
Able to work in a team (E)
Willingness to work within accountable relationships (E)
Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
Please note that the role is Essex-wide and, as such, there is a practical expectation that the successful candidate will be able to drive between key locations across the county (with associated mileage costs being covered by Citizens UK).
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?
Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.
If you're motivated by team work and organising case files, we would love to hear from you.
.What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
About the Role
As the Triage and Early Interventions Officer you will:
You Will Have:
Additional Information-
This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.
Job Summary
As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.
This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.
You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.
Key Responsibilities
Programme Delivery
· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget
· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme
· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders
· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving
Product & Solution Ownership
· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users
· As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money
· Oversee the bespoke configuration of the chosen platform, working closely with the supplier
· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one
· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities
· Champion best practice in digital service design and products across the organisation, building internal capability over time
Information Governance & Data Protection
· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation
Person Specification*
· A proven track record of successfully delivering digital or technology projects on time and within budget
· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities
· Ability to assess complex situations, identify blockers, and develop pragmatic solutions
· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products
· Experience and understanding of contact centre software, CRM, and/or case management platforms
· Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences
· Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism
· A team player who builds trust quickly and works effectively across organisational boundaries
· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction
· A genuine commitment to RCEW's mission to end sexual violence and support survivors
Personal Attributes
We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.
Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.
Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.
Key measures of success include:
HOW TO APPLY
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.
All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.