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36
Network quality officer jobs in Birmingham, west midlands
Featured
RSVP, Birmingham (Hybrid)
Page 3 of 3
Remote
£28,650 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Role Purpose
The Education Trainer supports the Education Manager in the design and delivery of specialist, evidence-informed trainings programmes for education professionals equipping them to support bereaved children, young people, adults and communities.
Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures schools and educational staff have practical tools to identify, respond to, support and/or refer bereaved children, young people and adults.
We are recruiting for two Education Trainers, both to work full-time hours (35 per week). One term-time only and the other to work year-round.
Main Responsibilities
- Working collaboratively with the Education Team and the team’s administrator to co-ordinate training requests responses.
- Working with the Education Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
- Deliver the organisation’s education training packages online and/or face-to-face as required.
- Work with the team to ensure efficient flow of processes and procedures.
- To research key areas in need of bereavement training packages.
- To be an ambassador for the ASK Me Training and Manifesto to early years, primary, secondary and higher education institutions and professionals.
- To form key relationships with individuals and organisations to promote off-the-shelf training as well as rapid response, ASK Me and bespoke education training.
- To work with the team to develop new education training programmes and content.
- Work with the Marketing and Communications Team to promote education training programmes.
- Collaborate with the team to develop and review feedback framework to evaluate the training.
- Use feedback to improve the current training offer and identify gaps in education training offers.
Communication and Relationships
- Build and maintain effective relationships with education professionals across early years, primary, secondary and higher education sector.
- Act as an ambassador for the organisation’s ASK Me Training and Manifesto and other key education programmes, promoting values of empathy, inclusion and best practice in bereavement support.
- Collaborate closely with the Education Manager, colleagues and the Education Administrator to co-ordinate training requests and ensure a seamless client experience.
- Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
- Work proactively to establish and nurture key relationships with external education networks, commissioners, and organisations to increase awareness and uptake of training programmes.
- Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
- Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.
Knowledge, Training and Experience
- Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
- Contribute to the creation of bespoke education programmes or training sessions as well as to the development of new education training packages.
- Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
- Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
- Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
- Demonstrate strong knowledge of current education frameworks and the wellbeing priorities for schools and colleges.
- Participate, and where appropriate, lead on consultations with individual education settings to formulate an assessment of their individual training needs.
- Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
- Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
- Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
- Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.
Analytical and Judgement Skills
- Assess training needs of education settings through consultation, feedback and sector research to inform targeted content development with the support of the Education Manager.
- Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
- Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
- Apply analytical thinking to review emerging issues in bereavement education – such as curriculum integration – to guide future training design.
- Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
- Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
- Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.
Planning and organisational skills
- Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
- Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
- Deliver a suite of education training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
- Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
- Research new areas of bereavement education need and contribute ideas for the development of new programmes and resources.
- Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
- Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
- Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
- Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
- Provide cover and support for team members when needed.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Education/Professional Qualification
Essential
- Relevant professional qualification in working in education, training or learning
- Evidence of ongoing professional development and commitment to continuous learning
- Training in bereavement, grief and trauma informed practice
Desirable
- Relevant professional qualification in working with children and young people
Skills and Experience
Essential
- At least three years’ recent experience (in the past six years) of delivering training to professionals
- At least three years’ recent experience of working with children, young people and families in a health, social care, youth, community or education setting
- For one of the two roles, a Welsh speaker is required
- Experience of planning and designing training programmes
- Experience of liaising with and working alongside organisations that support children and young people
- Experience of working with vulnerable communities
- Experience of delivering training using a digital platform
- Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this
- Experience of working collaboratively with multi-agency professionals
Desirable
- Experience of working within a bereavement, palliative care of mental health setting
- Experienced in using outcome measures to evaluate practice
Knowledge and Understanding
- Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
- Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
- Empathetic, compassionate, and youth driven approach
- Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
- Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
- Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
- Awareness of safeguarding legislation, policies, and procedures
- Understanding of information governance, confidentiality, and data protection requirements
- Understanding of equality, diversity, and inclusion within practice
- Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
Organisation
Posted on: 14 May 2026
Closing date: 27 May 2026 at 23:30
Tags: Bereavement Support, Education
The client requests no contact from agencies or media sales.
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Remote
c£50,000 per annum according to qualifications and experience
Full-time
Contract (15 months FTC )
Job description
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project. We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.
This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including: coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks.
Main responsibilities
Planning & strategy delivery
- Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
- Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
- Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
- Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
- Keeping up to date with good practice & sector advances and sharing these with the AHS team.
Practical engagement and involvement
- Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
- Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme. To include, for example:
- Managing and supporting Youth Advisors
- Running a standing Young People’s Advisory Group (YPAG)
- Organising & delivering other ad hoc engagement activities as necessary
- Securing external partners where necessary, and managing contracts and delivery of their work across the UK
- Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
- Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
- Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.
Team support
- Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
- Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
- Sharing examples of emerging good practice and impact across the research team.
- Line managing an Engagement and Involvement Officer
Wider
- Contributing to shared learning and future sustainability as part of wider communities of practice
- Acting as a key point of contact for community members and partners involved in the research
- Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.
Knowledge, skills and experience
Essential criteria
Engagement and involvement
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice
- Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including marginalised and vulnerable groups
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
- Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.
Other essential criteria
- Undergraduate degree or equivalent qualification in a relevant field
- Experience of successful project management and ability to deliver, working independently.
- Ability to manage a budget and report on financial activity accurately
- Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
- Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
- Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)
Desirable criteria
- Relevant qualification in engagement and involvement
- Post-graduate degree or equivalent experience
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
- Familiarity with health research and data governance frameworks
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
- AHS is a national organisation, and our activities take place across the UK.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available).
Please apply via CharityJob, making sure to answer the screening questions in full.
The closing date for this position is midnight on Sunday 31st May.
Interviews are currently expected to be held Wednesday 1st/Thursday 2nd July.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Application Instructions
Please ensure you answer each screening question in full, while staying within the specified word limits.
Please note cover letters will not be accepted for this role.
Organisation
Posted on: 12 May 2026
Closing date: 31 May 2026 at 23:00
Tags: Data Science, Engagement / Outreach, Global Health, Partnerships, Public Health, Public Relations, Research, Safeguarding, University, Youth / Children, Events / Activities
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Birmingham, West Midlands (Hybrid)
3.66 miles
£32,061 (untrained) - £33,699 (trained) each year for full time role. Pro rata equivalent of £20,249.05 (untrained) - £21,283.58 (trained) per year for 24 hours per week part time role.
Part-time (24 hours/week over 3 days)
Contract or temporary (12 month fixed term contract)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
An exciting opportunity has arisen to join RSVP’s well‑established ISVA Team. We are seeking a compassionate and motivated professional to provide specialist support to adults impacted by sexual violence.
This 24‑hour‑per‑week role, worked across three set days (Monday and Friday 9am–5pm, and Thursday 11am–7pm), offers the chance to make a meaningful difference in the lives of those who have reported, or are considering reporting, their experiences to the police.
As an Independent Sexual Violence Advocate (ISVA), you will provide practical guidance, emotional support and clear, empowering information to help adults understand their rights, options and choices. You will walk alongside survivors as they navigate their next steps — offering consistent support whether or not they choose to engage with the criminal justice process.
Organisation
RSVP
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Our mission is to support people in Birmingham and Solihull to thrive and enjoy a future of hope and confidence after sexual violence.
Refreshed on: 21 May 2026
Closing date: 31 May 2026 at 17:00
Job ref: Adult ISVA ~ 24 hour post
Tags: Advice / Information, Advocacy, Sexual Health
The client requests no contact from agencies or media sales.
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Job description
The South East District are excited to advertise the opening for a full time District Mission Enabler to support the District, its churches, circuits and people, in mission. Home based, own transport is essential. There will be an expectation to attend the District Office in Crawley, Sussex, on occasion, as well as other locations across the South East District.
Organisation
Posted on: 11 May 2026
Closing date: 29 May 2026 at 12:00
Tags: Advice / Information, Christian, Digital, Faith-Based
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Remote
£24,479 - £25,360 per year pro rata (£9,792 - £10,144 actual)
Part-time
Permanent
Job description
Location: Remote (Based in England & Wales with occasional travel required)
Salary: £24,479 - £25,360 pro rata (£9,792 - £10,144 actual)
Hours of work: 14 hours per week
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Accounts Assistant role involves:
- Processing day-to-day finances, ensuring all bank accounts and transactions are reconciled and coded correctly on Xero at month end.
- Ensuring all income is accurately processed and recorded on Xero and our CRM system (Beacon).
- Generating invoices as required, inputting into Xero, and chasing outstanding payments
- Overseeing and managing the expense card system (Volopa), topping up individual cards as required and processing payments
- Supporting the Finance Manager in the planning and production of accurate annual budgets.
- Supporting the Finance Manager with preparing documents required for annual audit.
About you
Are you organised with good attention to detail? Do you have booking training or experience? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Accounts Assistant position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is Monday 25th May at 4pm. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
Organisation
Kids Matter
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We exist to reduce the impact of poverty on children in need across the UK.
Posted on: 30 April 2026
Closing date: 25 May 2026 at 16:00
Tags: Christian, Finance, Accounting
The client requests no contact from agencies or media sales.
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Remote
£34,750 FTE per annum, (Pro rata)
Part-time ( 21 hours per week)
Permanent
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
This role will support the development and delivery of our services and resources for young people born with a cleft lip and/or palate. Working closely with the Engagement & Services team to help us achieve our mission.
The Youth Engagement Coordinator will sit within the Engagement & Services Team. They will join a friendly and supportive team of seven colleagues who, together, are responsible for the delivery of CLAPA’s adult, family, children and young people and involvement services. The post holder will develop and deliver services for eight- to seventeen-year-olds, which will enable the young cleft community to connect, share experiences and access guidance and emotional support. Shaping what support looks like, creating positive impact and strengthening reach, this new role for CLAPA will make a real difference to the lives of children and young people born with a cleft.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Organisation
Posted on: 18 May 2026
Closing date: 31 May 2026 at 17:00
Tags: Engagement / Outreach, Youth / Children
The client requests no contact from agencies or media sales.
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