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The Chilterns Conservation Board (CCB) is a statutory body established by Parliamentary Order in 2004. Our primary role is to promote the conservation and enhancement of the natural beauty of the Chilterns AONB, now known as the Chilterns National Landscape. Where it is compatible with that role, we also promote the understanding and enjoyment of its special qualities, and in partnership with others seek to foster the economic and social well-being of local communities.
As a key member of a small operations team the successful candidate will have the opportunity to deploy their skills across a broad range of areas, building relationships and working with the entire staff team as well as our Board Members.
We are seeking a highly motivated, enthusiastic and dynamic individual who can think strategically but is also a practical completer-finisher and an effective team player who has a passion for supporting people to work to the best of their abilities.
You will be highly organised with an eye for detail but above all be someone who is resourceful and a proactive and confident problem solver who enjoys working across multiple areas at the same time.
Flexible working considered.
Please visit our website (click re-direct to recruiter) for more information and to apply.
Please note:
Applicants must have the right to work in the UK. We do not accept CVs or applications via recruitment agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.
The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.
You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.
Typical tasks will include:
- Record financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)
- Monitor bank account payments, online donations, and standing orders/direct debits
- Produce reports from payment processing companies
- Produce Gift Aid claims in conjunction with Finance Manager
- Logging and recording of accounts payable
- Become an expert user of our CRM (Access ThankQ) to ensure high-quality, accurate and compliant supporter data
- Use the CRM to produce segmentation, reporting and data analysis - creating queries, dashboards and reports to track performance
- To support the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order
- Assist with product stock and ordering
- Assist with the website shop and maintaining/adding product listings
- Basic office duties, including answering phone calls, logging and responding to letters and emails, franking letters, taking donations by phone
- Assist with other project deliverables identified by management
- Help maintain the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed
Suitable training will be given as needed.
You will need to have previous experience in a finance role and will ideally have previous experience working in a charity.
This is a full-time, office-based role in Kenilworth.
Please click on 'Apply Now' to download the full job specification and description.
Candidates are encouraged to contact the Office Manage, Jen Hill, to discuss the role and their fit in advance of applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with Teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.
You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.
Closing Date: Thursday 14 May 2026, 11:59pm
1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams
2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Church of England Central Services (ChECS) is a jointly controlled entity between the Archbishops'
Council, the Church Commissioners for England and the Church of England Pensions Board and
was set up in 2013 to enhance the efficiency and effectiveness of the National Church Institutions
(NCIs), dioceses, the wider Church and related charities by providing cost-effective shared services
including Communications, Human Resources, Legal, Technology, Office Services, Data Services,
Finance, and Risk & Assurance. ChECS also has a wholly owned subsidiary trading company which
carries out Procurement activities on behalf of the Church of England.
ChECS is one of the National Church Institutions (NCIs) which are national administrative bodies
that work together to support the mission and ministry of the Church of England. In this role as EA and Office Manager to the Finance Director you will complete diary management, organised room bookings, plan and organise meetings, process PO's amongst other tasks.
This is a permanent role and is open for candidates to apply as a full time (35 hours per week) or part-time role. Please state your preference within your application.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Outdoor and Sustainability Education Specialists (OASES) are seeking to appoint a highly organised and proactive Office Administrator to join our friendly and passionate team.
This is an exciting time to join OASES as we continue to grow our reach and impact. We are a charity committed to creating a more sustainable world where all children can thrive, and we are looking for someone who shares our values and enthusiasm for sustainability, education and community.
This is a varied and hands-on role at the heart of the organisation. The successful candidate will play a key role in the smooth day-to-day running of the office, supporting both administrative systems and essential financial processes.
About the role
You will:
- Manage day-to-day office administration, including handling enquiries, coordinating bookings and maintaining effective systems
- Provide a warm and professional front-of-house service, welcoming visitors and supporting communications
- Support OASES’ communications, including website updates, social media and email mailouts
- Assist with the organisation and preparation of resources and equipment for programme delivery
- Undertake financial administration tasks, including processing invoices, maintaining accurate records and supporting basic bookkeeping processes
About you
We are looking for someone who:
- Is highly organised, reliable and able to manage a varied workload
- Has strong ICT skills, including Microsoft Office, and ideally experience with tools such as Canva, XERO or WordPress
- Has good attention to detail, particularly when working with financial and administrative data
- Is confident communicating with a wide range of people and provides excellent customer service
- Enjoys working as part of a team and is willing to take a hands-on approach to support the wider organisation
The ideal candidate will be friendly, flexible and proactive, with a willingness to contribute to all aspects of office life—from administration and communications to supporting resource development and team activities.
An Enhanced DBS check will be required for this role.
Application Deadline: Monday 11th May 2026, 9am
Interview Date: Friday 15th May 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will support the Business Support Manager in ensuring that the charity's functions run efficiently, effectively and sustainably:
·To provide comprehensive and administrative support and excellent customer service for the Leadership Team and across the organisation.
·To partner with front-line teams to successfully deliver programmes and events and support campaigns, partnerships and promotions as required.
Key responsibilities:
·Providing excellent, administrative support for the Leadership Team, including diary management, arranging travel and travel arrangements as required.
·Providing day to day administrative support to core business and programme teams, as required, including:
- Supporting day-to-day communications by managing inboxes and responding to queries as appropriate (including info@ and recruitment@ inboxes)
- Coordinating face to face and virtual meetings; taking and circulating minutes and following up on actions.
- Provide additional administrative and operational support to teams as required in line with skills, knowledge and experience
·Manage staff profiles on our website, uploading new staff and removing staff profiles for leavers.
·Maintain office environment, ensuring desks are clear for colleagues to use and stationery cupboard is stocked and tidy.
·Organise staff cards – for birthdays, leavers, etc.
·Support HR with recruitment processes (e.g collating applications and arranging interviews).
·Assist the Business Support Manager with delivery of in-person internal events (Staff Days, Board Meetings) and external events (World Book Night, Summer Reading Challenge launches).
·Set up and closure of Office 365 accounts, monitoring Business User licenses and shared mailboxes.
·Organisation and administration of monthly Standing Meetings (all staff meeting).
Key contacts:
·The Leadership Team
·Business Support Manager
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong written and verbal communication skills
·Excellent customer service skills
Experience:
·Previous experience as an administrator supporting a busy team and juggling multiple priorities
·Experience of organising meetings with the ability to produce clear and concise minutes and notes.
·Previous experience of working as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms & Conditions:
Start date: ASAP
Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)
Location: Hybrid with 3 days in the London office (Patshull Road)
Working hours: Full time: 35 hours per week
Contract: Permanent
Job Description:
We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment.
Key Responsibility Areas
- Finance Administration
- HR Administration
- Office Administration
For the full job description, please download the recruitment pack.
Person Specification:
Skills and Experience
- Education: Minimum of GCSEs in Mathematics and English or equivalent
- Experience: Some demonstrable administrative experience
- Software Skills: Microsoft Office Suite.
- Organisational Skills: Good multitasking abilities and attention to detail.
- Communication Skills: Good written and verbal communication skills.
- Problem-Solving: Ability to identify issues and implement effective solutions.
- Confidentiality: Maintain high levels of discretion and confidentiality.
Personal Attributes and Other Requirements
- This role has been designed for someone who wants to learn and develop new skills and includes training. We would encourage applicants who align with this to apply.
- Commitment to the core values and ethos of Women in Prison, including social justice and feminism.
- Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work.
The client requests no contact from agencies or media sales.
The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.
Main Responsibilities
- Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
- Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
- Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
- Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
- Assists Fellows with website login access and event bookings
- Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
- Produces the monthly Fellows e-newsletter and additional e-mailings as required
- Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
- Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
- Contributes to internal quarterly reports
- Processes and posts merchandise orders
Become part of something historic!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do. The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an organised and friendly Training Administrator to join our small, busy Training team.
You’ll play an important role in helping our training programmes run smoothly. This is a great opportunity if you enjoy administration, like working with people, and take pride in keeping things well organised.
About the role
You’ll work closely with other Training Administrators, Course Leaders, and tutors to support the coordination and delivery of our training courses.
We’re looking for someone who is:
- Well organised
- Comfortable working with details and data
- Confident managing several tasks at once
- Happy working both independently and as part of a team
Location
Hybrid working - 2 days per week in our office in Bracknell. The rest of the week working from home (UK‑based).
What you’ll be doing
Some of the responsibilities will include:
- Providing day‑to‑day administrative support to the Training team
- Responding to training enquiries by email or phone
- Managing Training team email inboxes
- Processing course bookings and applications
- Supporting learners using Google Classroom and Coassemble
- Keeping records up to date on the CRM and other systems
- Processing payments and checking invoices
- Preparing and collating training materials
What we’re looking for
Essential
- Experience in an administrative role (training or courses is a bonus, but not required)
- Strong attention to detail and accurate record‑keeping skills
- Good organisational skills and the ability to manage multiple tasks
- Clear and friendly communication skills
- Confidence working independently and as part of a team
- Comfortable using Microsoft Outlook, Word, and Excel
Desirable (but not essential)
- Experience or understanding of dyslexia
- Familiarity with Google Classroom and/or Coassemble
We’re happy to provide support and training where needed.
Please view the job description for full details.
Equal opportunities
We want everyone we work with — as colleagues, volunteers, supporters, or people we support — to feel included and that they belong at the BDA.
We are committed to building a diverse organisation that reflects the communities we serve and to ensuring inclusion in everything we do. Applications are welcome from people of all backgrounds.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Senior Administrator / Personal Assistant
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
- Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
- Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
About you:
- An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
- Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
- Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
What you'll bring:
Essential:
- Experience in a similar role.
- A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
Desirable:
- Experience supporting Directors or senior leaders in a complex or regulated organisation.
- Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
- Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
About us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise.
Role Purpose: To be part of the administration team responsible for the administration of Off the Record’s services. The post holder will be the predominant point of contact for young people and professionals contacting the services and hence a sensitive and professional telephone manner will be of key importance. However, the post holder will NOT be acting as a mental health practitioner and will be expected to maintain clear boundaries between their role and that of the mental health practitioners.
Working for Off the Record
We have a committed team of around 70 paid staff and our work is funded through a variety of sources including South West London ICB, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across initiatives such as our First Contact Team.
We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have worked with us for several years including a substantial number who originally began working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension, an EAP and store & event ticket discounts.
Commitment to Equality, Diversity & Inclusion
Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.
Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.
Applying for the Post
This information pack has the Job Description and Person Specification for the Charity Administrator role. Information about any other available posts is on our website Careers.
To be considered for the position, the Application Form and the Equality & Diversity monitoring form need to be completed and returned via email by 5pm Thursday 7 May 2026 . Both can be found on our website. Please click the Redirect to Recruiter button to be transfered to our website to apply and for more information. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.
Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm
Contract: We are currently recruiting for two permanent vacancies
Salary: £30,808 per annum
About the role
As a Reception/Administrator for the Skylight, you will play a key role in supporting the Skylight team to support individuals that are homeless or at risk of homelessness. You will ensure that the Skylight runs effectively and efficiently. You will deliver the right processes and support for your colleagues to have an effective and impactful role in supporting Crisis members to prevent and end their homelessness.
You will be the first point of contact for anyone contacting the Skylight Centre and will provide a positive welcome to Crisis, being an ambassador for our services.
The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team.
As a Reception/Administrator as part of the front of house team you will:
· Cover all reception responsibilities providing a safe and welcoming area for Skylight staff, clients and volunteers, providing effective Information and Guidance (IAG) to the vulnerable client group.
· Be responsible for the official opening/closing of the office in line with the H&S policies.
· Assess members at reception upon presentation and take appropriate action as to whether it is safe for them or others to access the service at that time utilising a trauma informed approach in line with confidentiality policies and procedures.
· Provide efficient and effective administrative and logistical support to the Crisis Skylight team, ensuring that all systems and structures contribute to the delivery of high-quality services to members and the smooth running of the office.
The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team.
Skills, knowledge, and experience vital to succeeding in this role:
· Experience of providing customer service and advice within a reception environment, with a commitment to deliver the highest standard of customer care.
· Experience of working with vulnerable or marginalised groups, assessing need and providing information, advice and guidance.
· Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
· Experience of providing administrative support including updating Case Management Systems, general office duties and maintaining accurate records.
· Excellent verbal and written communication skills with the ability to work successfully with disadvantaged /or socially excluded groups and individuals.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 20th May 2026 at 23:59
Interview process: Competency-based interview
Interview date and location: Wednesday the 3rd June or Thursday the 4th June, 2026. Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please visit our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Administrator.
Your Mission
To enable TLG’s teams to do their best work by providing high‑quality, reliable and relational administrative support - ensuring people, processes and priorities run smoothly so that together we can better support children and young people to thrive.
Your Strengths & Impact
We’re seeking a proactive and highly organised Administrator to support teams across TLG, helping high-quality work to happen efficiently and with excellence. This is a varied and people-focused role, ideal for someone who enjoys supporting others, managing competing priorities, and keeping things running smoothly behind the scenes. You’ll provide effective administrative support across different teams, contributing to the smooth delivery of programmes, projects and wider organisational activity while helping to ensure our staff are well supported.
To thrive in this role, you’ll be digitally confident and adaptable, able to turn your hand to a wide range of tasks and quickly build understanding in a fast‑paced environment. A strong eye for detail, a desire for excellence and clear communication skills will enable you to deliver excellent administrative support, while a relational approach will help you work collaboratively and effectively across different teams and departments.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on a rolling basis prior to the closing date, so we would encourage you to apply as soon as you’re able. We reserve the right to interview and appoint prior to the closing date.
Hours: Part time (22.5 - 30 hours per week)
Closing Date: Sunday 17th May
Initial Interviews: Various – Online
Final Interviews: Various – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.



