Office manager jobs

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Role purpose

The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.

As the Head of Finance, you will:

• Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
• Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
• Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
• Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.

Main responsibilities

Financial controls, reporting, and operational finance

• Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
• Ensure that appropriately robust internal financial and operational controls are in place.
• Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
• Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
• Manage and oversee accounts receivable and payable, ensuring strong cash management.
• Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
• Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.

Financial administration and governance

• Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
• Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
• Responsible for our payroll and pensions functions.
• Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
• Identify and escalate financial risks to the chief executive and board
• Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.

Person specification

Knowledge and experience

We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:

• You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
• Excellent knowledge of charity financial management, SORP, and audit is essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
• Firm understanding of risk management
• Experience of improving policies and processes in comparable organisations
• Success in delivering increased cost effectiveness
• Evidence of building financial impact and performance metrics and reporting
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
• Considerable experience of management and development of staff

Skills, abilities, and behaviours

• A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
• Strong change management skills with experience of managing teams through change
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
• Collaborative working style with excellent written and verbal communication skills
• Resilient with a flexible, creative and solutions-focused approach to problem-solving

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to work for the College than now.

Working with us

We aim to embrace views from across our organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

We are looking for two Faculties Coordinators to join our team. Reporting to the Faculties Development Manager you will support the governance, projects and activities behind our six fantastic Faculties. You will work alongside world leading surgeons and healthcare professionals from across the UK and beyond, helping to advance education, raise professional standards and improve patient care.

No two days are the same. You will coordinate committee activity, support Faculty projects and events and brief our volunteers. You will build strong relationships with our inspiring volunteers and members and work collaboratively with colleagues from across the College to deliver an exceptional experience.

This role offers genuine opportunities for professional development. You'll gain experience in governance, project delivery, stakeholder engagement and service improvement, while developing the skills and confidence to progress within the Faculties team. The role forms part of our development pathway towards a Faculties Development Lead position.

You will join a team that enjoys collaborative working. We create an environment where people are encouraged to contribute ideas, challenge constructively, learn from one another and celebrate success. We are committed to reflective practice and continuous learning, with comprehensive induction, ongoing training and coaching to help you thrive in the role.

There may be an occasional requirement to work outside normal office hours or travel within the UK to support meetings and events.

About You

We are looking for someone with the right attitude, curiosity and willingness to learn. You do not need to meet every requirement to apply. If you are excited by the role and believe you have transferable skills and the potential to succeed, we would love to hear from you.

Ideally, you will have experience of:

• Coordinating projects, committees or operational activities involving multiple senior stakeholders.
• Planning and organising competing priorities with strong attention to detail.
• Building positive relationships with colleagues, volunteers or customers through excellent communication and interpersonal skills
• Producing high-quality written communication, reports or meeting documentation.
• Using Microsoft 365 applications, including Teams, SharePoint and Excel.
• Working independently while contributing positively to a collaborative team.
• Acting with professionalism, discretion and sound judgement.

Experience in a professional membership organisation, healthcare, education or a governance environment would be beneficial, but it is not essential. Experience of working in an intercultural context would be a useful advantage.

What matters most is that you are enthusiastic, adaptable and keen to learn. We will provide a full induction, training and ongoing support. We will provide opportunities for reflective practice and professional development, to help you build and develop a rewarding career with the College.

As our team evolves, we are investing in future capabilities such as AI literacy, workflow automation, service design, data visualisation and business analysis. If you are curious about new ways of working and enjoy learning, you will have plenty of opportunities to develop these skills as part of your career with us.

Please note that we do not accept CVs and agencies need not apply.

• Location: Cambridge
• Salary: £50,775 - £61,470 per annum
• Contract period: Permanent
• Start date: As soon as possible

Fauna & Flora is seeking a Finance Business Partner, Cross Cutting to enable and champion best practice financial management across the organisation and build effective integration between finance and conservation teams. This exciting role provides vital support across our cross-cutting programmes, in delivering conservation impact through provision of high-value management information and analysis to enable decision-making.

You will work closely with the UK Finance and Project Managers, Programme Directors and Administrators to ensure the efficient and effective management of financial resources and information, contributing to the delivery of Fauna & Flora’s mission and strategy.

You will have extensive management reporting experience, including budgeting and forecasting, and have excellent analytical and problem-solving skills.  Your excellent communication, interpersonal skills and customer focus will enable you to build effective working relationships and your proven experience of working closely with non-finance managers will enable you to provide them with essential financial support to ensure successful project delivery.  You will also have experience in line management.

You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands.  With a proactive approach to your work, you will seek to add value and have opportunity to contribute your skills and expertise to Fauna & Flora’s growth and development.

In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation.  In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

We encourage early application as applications are being reviewed and shortlisted on a rolling basis. We reserve the right to close the vacancy early if a suitable candidate is found.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Sunday, 26 July 2026. Interviews are likely to take place mid-end July 2026.

Salary: £40,560
Contract: Permanent
Location: Flexible, home-based, hybrid or office-based options available
Closing date: Friday 24th July
Benefits: Include 25 days annual leave plus bank holidays and wellbeing days, Healthcare Cash Plan

We have a great opportunity for a Trust and Statutory Manager working for a leading UK charity. Reporting to the Senior Trusts and Statutory Manager, this is an exciting opportunity to manage a portfolio of high-value funders while helping to secure significant income that directly supports life-changing services and strategic priorities.

As part of this exciting role, you will manage and develop relationships with statutory funders, trusts and foundations, securing grants typically ranging from £50,000 to £500,000. You will identify and cultivate new funding opportunities, create compelling funding applications and reports, and develop tailored stewardship plans that maximise donor engagement and retention. Working closely with colleagues across fundraising, service delivery and senior leadership teams, you will build persuasive cases for support and contribute to the organisation's ambitious income growth plans.

To be successful as the Trust and Statutory Manager you will need:

• Experience of trust and statutory fundraising, with a proven track record of achieving income targets and securing high-value grants.
• Excellent written and verbal communication skills, with experience producing high-quality funding proposals and reports.
• Strong project management and relationship-building skills, with the ability to work collaboratively across teams and manage competing priorities.

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3038EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

As part of an ongoing strategy of development, SCAA are looking for a highly motivated, focussed and committed individual to support the growth of our corporate partnerships programme. Working closely with the Partnerships Manager, you’ll play a key role in identifying, securing and developing partnerships that generate sustainable income and create meaningful impact for our charity.

This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and delivering exceptional donor experiences.

The Partnerships Fundraiser will support on the securing of new partnerships and take the lead on stewarding our corporate partner portfolio. They will join a dynamic team who are passionate about supporting our corporate partners, demonstrating the contribution they make to our critical service through their donations of time and money.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base, at Aberdeen Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours of work will be Monday—Friday, 9am—5pm but it should be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings. This role will also require the successful candidate to travel regularly to partner locations within Scotland.

About You

Essential

• Experience working in a similar role managing partnerships between businesses and/or charities either within the commercial or charity sector.
• Experience developing donor-focussed communications.
• Experience of working with relevant CRM databases and a commitment to capturing donor relationship details through the use of these systems.
• Knowledge of appropriate fundraising regulations.
• Excellent interpersonal skills to establish meaningful connections with our partners.
• Research skills to support the recruitment of new partners.
• Ability to build successful relationships with a range of stakeholders including donors, volunteers, ambassadors, board members and other senior stakeholders.
• Excellent written and verbal communication skills
• Ability to demonstrate a commitment to delivering excellence and continuous improvement.
• Keen attention to detail and ability to complete tasks including all administration around tasks and archiving key materials for learning and review.
• Ability to conduct thorough reviews of projects against KPIs.
• Ability to work within a team, adopting a collaborative approach to working with colleagues, whilst also able to work independently, being pro-active and self-sufficient.
• Proficient IT skills, including the use of the Microsoft Office suite.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone during the week commencing the 27th July 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 19th July 2026. 

Senior Programme Manager

We are seeking a Senior Programme Manager to lead a flagship initiative shaping how capital markets deliver better outcomes for children and future generations.

Salary: £56,000–£65,000 (dependent on experience) + 30 days’ annual leave (pro rata) and 10% employer pension
Location: Central London (hybrid – 60% office / 40% home)
Contract: 12-month fixed term - (4 or 5 days per week)
Start date: As soon as available
Closing date: Please apply promptly as applications will be reviewed on a rolling basis

About the role

This is a senior, high-impact position leading a flagship “Investing for Future Generations” Lab, focused on transforming how capital markets understand and respond to children’s lives and outcomes.

You will shape and deliver a market-leading programme designed to embed children’s outcomes into investment decision-making, moving them from a moral concern to a recognised financial consideration. Acting as a central coordinating “backbone”, you will bring together investors, policymakers and partners to drive system-level change.

Key responsibilities include:

• Leading the strategy, theory of change and delivery roadmap for the Lab
• Building and coordinating a high-impact cross-sector coalition
• Managing programme budgets, governance, risks and reporting
• Producing practical outputs such as investor frameworks, policy papers and insights
• Influencing policy and supporting an enabling environment for impact investment
• Driving partnerships, fundraising and stakeholder engagement
• Contributing to organisational leadership as part of the senior management team

About you

You are a strategic and collaborative leader with experience operating across complex environments and multiple stakeholders.

You will bring:

• Proven ability to design and deliver ambitious strategies with system-wide impact
• Strong relationship-building and influencing skills, including at senior levels
• Excellent communication skills, with confidence in public speaking and stakeholder engagement
• Experience working with or alongside capital markets, investment or policy environments
• Strong organisational skills with the ability to manage competing priorities
• A passion for using finance as a force for positive societal change

Experience in impact investing or children-focused policy is beneficial but not essential.

About the organisation

This independent, purpose-driven organisation works to transform capital markets to support a fairer, greener and more resilient future. Through collaborative programmes, research and partnerships, it mobilises private capital to address pressing societal challenges.

The organisation is values-led, ambitious and collaborative, with a strong commitment to inclusion and diversity. Flexible working is supported, and applications are encouraged from candidates of all backgrounds, particularly those underrepresented in finance and policy.

Other roles you may have experience of could include:
Programme Director, Impact Investment Manager, Policy & Partnerships Lead, Strategy Lead, Head of Programmes, Investment Director, Social Impact Lead, Senior Project Director.

Working Arrangements: This role can be home-based, with occasional attendance at the London office required, or performed on a hybrid basis (depending on your location). 

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role summary (please see the full job description for further information on the role): 

The Careers & Enterprise Company, a non-profit organisation with a social purpose, is looking for a knowledgeable and committed Senior Information Security Governance Manager to join its small Compliance Team. Reporting to the Head of Compliance (CEC’s Data Protection Officer), you will lead CEC’s ISO 27001-certified information security management system, strengthen processes, and help shape policy. In this role, you will play a key part in ensuring information risk is managed effectively, that audits and monitoring are delivered well, and policies and processes continue to improve. Your work will be essential in providing assurance that the young people’s data entrusted to CEC is secure.

You may already be leading information security governance in a smaller organisation, or you may have built strong experience as a key member of a larger information security or governance team.

We are seeking a candidate with broad experience across information security governance, including most of the following: identifying and assessing information risk, managing controls, carrying out internal and third-party audits, improving processes, developing training and guidance for staff, managing and reviewing incidents, and contributing to policy development. A strong eye for detail and excellent record-keeping will be essential to success in this role.

Because CEC works with children’s data and provides digital tools for careers education, we are especially interested in candidates who are motivated by social purpose who understand the importance of security governance in this context. An appreciation of data protection, tech ethics, and safeguarding will be important in helping you thrive here. Technical skills and experience matter, but so do your values.

We are passionate about helping young people take their best next step, and keeping their information safe is fundamental to that mission. This is a fast-moving environment, so you will need to be comfortable working through ambiguity, building strong partnerships across teams, finding practical solutions, and confidently raising significant risks when needed. 

The key responsibilities of this role are to manage and continually improve CEC’s ISO 27001-certified Information Security Management System, oversee business continuity management for information and technology risks, and support the organisation’s development of a proportionate quality management approach, including work towards ISO 9001 certification. 

Essential criteria: 

• Strong understanding of information security management principles and appropriate up-to-date technological, organisational, physical and people security controls.

• Good understanding of security framework such as ISO 27001 and cyber essentials. 

• Good working knowledge of the range of tools, platforms, utilities and cloud computing typically used within modern digital firsts organisations

Experience / Qualifications

One or more of the following: 

• Undergraduate or postgraduate qualification in information/cyber security OR 

• Equivalent professional certification such as CISSP, CIMP or equivalent OR 

• ISO 27001 lead implementer or lead auditor 

For more information and to apply, please visit our website via the ‘apply’ button.

Closing date: Sunday 26th July (Midnight) 

*PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY SHOULD WE RECEIVE SUITABLE APPLICATIONS* 

Equity, Diversity and Inclusion        

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

Our client works to realise every child's right to a family by transforming care systems around the world. Founded in 2005, this organisation partners with governments, civil society and young people with lived experience to shift children from institutional care into safe, loving family-based settings, and to strengthen the support that helps families stay together. Our client now seeks to appoint a Senior Programme Funding Manager, and Prospectus is delighted to be supporting the search.

Senior Programme Funding Manager

London / Hybrid (1-2 days in the office per week)

Permanent

35 hours per week / flexible working offered

£55,000 - £60,000 per annum (depending on experience)

Reporting to the Deputy Director of Fundraising, the Senior Programme Funding Manager will play a central role in strengthening programme fundraising capacity across country teams and the global fundraising function. With a particular focus on institutional fundraising, you'll provide technical leadership to support country directors and in-country fundraising colleagues to build high-quality donor engagement, develop and progress funding opportunities, and manage donor compliance across the full funding cycle. You'll line manage country-based fundraising roles (currently across Moldova, Kenya and Ukraine), helping to build strong pipelines, shape fundable propositions, coordinate high-quality proposal development, and ensure excellent stewardship, reporting and internal alignment across systems and sign-off processes.

The successful candidate will bring strong experience in institutional and/or programme funding, with a demonstrable track record of developing compelling proposals and managing funder requirements and compliance. You'll be confident advising and influencing senior stakeholders, providing donor intelligence and engagement support (including with UNICEF offices, bilateral donors, UN agencies and EU actors), and translating complex programme work into clear, credible and fundable narratives. You'll also have the leadership and coaching skills to line manage and develop colleagues across geographies, and the judgement to identify and escalate risks while strengthening tools, processes and ways of working. Occasional international travel will be required.

How to apply:

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on 19th July 2026.

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

6 Month Fixed Term Contract | Full Time | Circa £45,000-50,000 (FTE) (depending on experience) + Excellent Benefits
Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.

Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role
We are looking for an experienced Management Accountant who will partner with internal customers, specifically within the Operations Directorate, providing professional business support to budget holders, through the provision of financial information and analysis to support performance management and decision making.

Additional Information
• Must have the right to work in the UK.

How to Apply:

Please submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Friday 24th July 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

About the role

We have an excellent opportunity to join the College as Business Manager to Chief Executive (CEO). This role provides high-level strategic and operational support to the CEO and across the College while ensuring the smooth running of the Chief Executive’s Office. You will work closely with the Chief Executive (CEO), President, Vice Presidents, Executive Directors, senior leaders and the Executive Support Team, helping the College achieve its mission of improving women’s health care worldwide.

You will lead the Executive Support Team and be part of a collaborative, values-led team that enables leaders to focus on strategic priorities. You will help ensure decisions are well-informed, governance processes are effective and stakeholder relationships are strengthened.

Responsibilities:

• Lead and manage the Chief Executive’s Office team to deliver high-quality prompt support to senior leadership

• Provide strategic and operational advice to the CEO and senior leaders

• Produce and quality-assure CEO reports, briefings and presentations and oversee forward planning and scheduling of priorities

• Manage CEO-led committees and groups including coordination of Chief Executive and President-led travel

• Oversee budget, planning, projects and events led by the CEO

• Act as a key contact for internal and external stakeholders, ensuring seamless communication and engagement.

This is an exciting opportunity for someone who enjoys leading a team, working in a busy, dynamic environment, driving operational excellence and making a real difference to the College’s mission and strategic priorities.

For the full list of key responsibilities, please check the recruitment pack.

About you

This role is well-suited to someone who combines outstanding organisation with sound judgement and calm, clear communication. You are proactive and have relevant experience managing senior executives, building productive relationships and balancing multiple, demanding and fast-moving priorities.

Requirements:

• Experience of managing a senior leader’s office or equivalent environment including complex priorities and confidential matters

• Proven line management experience, with the ability to support performance and develop colleagues

• Strong interpersonal and communication skills, with credibility and judgement to influence appropriately at senior level

• Ability to manage complex workloads with discretion and professionalism

• Experience producing and quality-assuring board-level papers, briefings and reports

• Familiarity with governance processes and project management.

We welcome applications from candidates from all backgrounds, particularly those from underrepresented groups, including people with disabilities and Black, Asian, and minority ethnic candidates. We recognise that candidates may develop the relevant skills through different career paths and experiences. If you are interested in the role and believe you can make a meaningful contribution, we encourage you to apply. 

Our culture and benefits

You will be based at our London Bridge offices. We offer hybrid working arrangements. This role will also require regular office attendance to support senior stakeholder engagement, team leadership and collaboration. We offer a supportive, values-led culture and a competitive benefits package, including: 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 

• 10% employer pension contribution 

• Life assurance and income protection schemes 

• Interest-free season ticket loan 

• Tailored learning and development opportunities 

• Enhanced wellbeing and family support 

• Employee-led diversity networks

• Lifestyle discounts 

 For a full list of the benefits we offer, please visit our careers site.

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.

• Applications close at 10.00am on Monday 20 July 2026.

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

• First-stage interviews are expected to take place during the week commencing 27 July 2026.

• We will provide shortlisted candidates with information about the interview format, timings, panel and any task in advance.

We are proud to be a Disability Confident Employer under the UK Government’s Disability Confident Scheme. We will consider reasonable adjustments to accommodate individual needs throughout the recruitment process. Any information you share will be handled confidentially.

Please note: Applicants must have the right to work in the UK, as RCOG is unable to sponsor a work visa for this role.

About us

The RCOG is a professional membership organisation dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 19,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of what we do.

We are recruiting for a Temporary Retention Manager for a social welfare charity.You will follow the standard journeys process, looking to build journeys with the Senior Growth Manager and agency to engage their audience with the right products at the right time.

Hybrid Working min 2 days in their London office

The Role:

Work with and support the Senior Retention Manager in the creation of the Retention communication strategy and communication plan.
Follow and support directorate-wide new processes and ways of working within your area
Understand and ensure your projects and work is following the prioritisation of Fundraising's key objectives.
Keep up to date with the wider issues in mass fundraising remaining appraised of sector trends and evolving practice.
Deliver supporter focused Retention journeys and campaigns, as instructed by the Senior Retention Manager, helping to make sure these integrate with wider work, have consistent messages to the messaging matrix, and test and learn to evolve to high performing fundraising campaigns.
Plan your campaigns and activity effectively supporting the Retention Officers in this area. Ensure that your plans are clearly communicated across fundraising and to other key stakeholders as needed to make sure they are aware of and signed up to interdependence's and delivery dates.
With the support of your manager, drive your own personal development to perform, develop, learn and grow.
With the other manager and officers, deliver the agreed suite of journeys and campaigns aiming at targets and campaign objectives as agreed and defined by your Senior Manager
Ensure all journeys and campaigns are effectively planned following campaign management processes with agreed timelines, sign off, data selection, response handling and all other standard agreed processes.

The Candidate:

Demonstrable experience of delivering effective supporter journeys and campaigns within a mass fundraising or marketing environment.
Experience working in a large, complex organisation with multimillion pound income and expenditure budgets.
Proven experience managing multiple pieces of work concurrently in a fast-paced environment.
Proven experience working with stakeholders at all levels, to ensure your projects achieve desired outcomes.
Proven experience of project managing mass communication campaigns and best practice working with agencies.


IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Partnerships Manager

Contract: Permanent, full-time
Location: Leamington Spa (Hybrid, 40-60% office-based)
Reporting to: Head of Partnerships
Salary: £42,000 per annum

Charity People is delighted to be working in partnership with The Smallpeice Trust as they recruit a Partnerships Manager to join their ambitious and growing Business Development team.

The Smallpeice Trust is one of the UK's leading STEM education charities, inspiring young people to explore careers in engineering, technology and science through transformative programmes delivered in partnership with businesses, funders and educators across the country.

This is a fantastic opportunity for someone to help shape the next phase of the Trust's growth. With a strong foundation of long-standing supporters and an exciting new five-year strategy, the organisation is increasingly focused on securing larger, multi-year strategic partnerships that create meaningful impact for young people whilst building sustainable income for the future.

The Partnerships Manager will play a pivotal role in identifying, developing and securing new funding partnerships whilst also managing a portfolio of existing supporters. Working closely with colleagues across marketing, programme delivery and impact, you'll develop compelling partnership opportunities, build relationships with senior stakeholders and contribute directly to the Trust's ambitious growth plans.

Roles and Responsibilities

Business Development & New Partnerships

This role will be at the forefront of the Trust's growth ambitions, helping to identify and secure the next generation of strategic funding partners. Working with a broad range of organisations across industry, education and philanthropy, you'll build meaningful relationships that create lasting impact for young people while generating sustainable income for the Trust. This role will:

• Identify, develop and secure new corporate and strategic funding partnerships.
• Build and maintain a strong pipeline of high-value partnership opportunities.
• Develop compelling, costed proposals and partnership packages.
• Secure multi-year partnership agreements that support the organisation's long-term strategy.
• Represent the Trust at networking events, conferences and stakeholder meetings.
• Work collaboratively across teams to identify and maximise new opportunities.

Partnership Management

• Manage a portfolio of existing corporate and strategic partners.
• Build strong, long-term relationships with key stakeholders.
• Produce reports, presentations and partnership updates.
• Identify opportunities to grow existing partnerships and deepen engagement.
• Coordinate with internal colleagues to ensure excellent partner experiences and programme delivery.
• Maintain accurate records, budgets and partnership information through CRM systems and reporting processes.

About You

We're looking for an ambitious and entrepreneurial relationship builder who enjoys developing new opportunities and turning conversations into meaningful partnerships.

You will bring:

• A proven track record in business development, partnerships, account management or fundraising.
• Experience securing significant income, sponsorship or commercial partnerships.
• Strong proposal writing and presentation skills.
• Confidence building relationships with senior stakeholders and decision-makers.
• Excellent communication and influencing skills.
• A proactive approach and the ability to identify and pursue new opportunities independently.
• Experience managing multiple priorities and delivering against targets and deadlines.
• The ability to thrive within a collaborative and growing organisation where ideas are welcomed and initiative is encouraged.

Experience within charities would be welcomed but is not essential. We are particularly interested in hearing from candidates with backgrounds in partnerships, business development, sponsorship, account management, education, STEM, membership, commercial or wider relationship management roles.

One of the things that makes The Smallpeice Trust special is its culture. With a flat structure, highly engaged leadership team and supportive colleagues, this is an environment where people are encouraged to take ownership, spot opportunities and make things happen. As the organisation continues to grow its strategic partnerships programme, you'll have genuine scope to shape your portfolio and make a lasting impact.

Want to apply?

If this sounds like the perfect role for you, please contact Kevin with an updated CV. We would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply.

Applications close: Wednesday 5th August

Interviews (in person): Friday 14th August (in person)

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.