Operation director jobs

Operations Coordinator (maternity leave cover)​

We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of Finance and/or HR coordination, with excellent organisation skills
• have excellent time-management, attention to detail and be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below. 

If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!

• Closing date: Tuesday 30th June 2026 
• Interviews: Wednesday 22nd July 2026
• Start date: Week beginning 7th September 2026

Entelechy Arts is seeking to better reflect the communities we work with​​. This means we want the people that run the organisation to have personal experience of the disabling barriers that many of our community face, and who understand the systems we seek to change​​. 

This role will require passion for social justice and advocacy for many of the most marginalised people in our society. If you self-define as d/Deaf or Disabled and have lived experience of the challenges facing our communities, then please get in touch. 

This is an opportunity to work with our members, our team, our board and our community of artists to help drive our ambitions forward. We will be flexible around your ​​support needs and workplace access requirements. We are open to considering co-leadership proposals, so long as at least one person has the lived experience detailed above. 

What you can bring:

You do not need to meet everything on this list (we will provide support for learning new skills), you just need ideas, energy and lived experience.

● A deep understanding of and advocacy for the power that creativity can have in transforming people’s lives.

● Commitment to collaboration with a core team of 8 staff and key freelancers to cocreate Entelechy’s vision.

● Passion for fundraising, identifying funding opportunities and new sources of income.

● Ability to work with a diverse board of trustees and wide range of funders.

● Knowledge of the creative health world, and drive to build relationships with other arts organisations, charities, and service providers.

● The desire to build confidence (your own and the team’s) and to hold overall responsibility for all aspects of the organisation and its representation externally.

Deadline:

Monday 29th June at 5pm

Salary: 

£52,000 (£65,000 per annum, pro rata 4 x days per week). 

Benefits include 25 days annual leave pro rata, and workplace pension. 

Start date: 

We know that changing jobs, relocating, or making life changes can take time, so we are flexible with a start date​.​ 

Forest Farm Peace Garden is a small East London charity offering ecotherapy and community gardening to support people’s mental health and wellbeing.

We are looking for a strategic, hands‑on Director (21 hours per week) to lead our next chapter, working closely with a committed staff team, trustees and volunteers.

As Director you will hold overall responsibility for the charity’s vision, strategy and day‑to‑day operations, ensuring our programmes run safely, sustainably and in line with our values. You will lead on fundraising and finance, including developing and delivering a fundraising strategy, managing budgets and reporting to funders and the Board of Trustees.

You will line‑manage our Ecotherapy Worker, Gardener, and three sessional staff, nurture a positive, inclusive culture, and make sure staff and volunteers are supported to do their best work. Building relationships with local mental health services, community organisations and partners will be central to the role, helping us reach people who can benefit most from time in the garden.

This role would suit someone who enjoys combining strategic thinking with practical delivery in a small organisation, and who is confident working independently while collaborating closely with others. If you care about mental health, social justice and nature connection, and want to help a much‑loved local project thrive, we would love to hear from you.

This is a pivotal role at National Numeracy, helping to ensure our people, systems and processes enable the
successful delivery of our mission to improve numeracy across the UK.

As a key member of the operations function, you will work closely with the Operations & Impact Director to
strengthen organisational effectiveness, support colleagues across the organisation and help drive
continuous improvement in the way we work.

During this maternity cover period, a particular focus will be supporting the ongoing development and
adoption of our CRM and operational systems, ensuring they provide robust information, efficient processes
and an excellent user experience. You will also play a central role in maintaining effective governance,
supporting our people practices and helping to foster a positive, inclusive and high-performing organisational
culture.

This role is ideal for someone who enjoys improving systems, enabling others to do their best work and
helping mission-driven organisations operate effectively and sustainably.

The postholder will also provide line management and support to one team member, helping to ensure their
development, wellbeing and contribution to organisational objectives.

The role is a maternity leave cover with an ideal start date in August 2026 and an anticipated end date of
31st July 2027. It would be suitable for either 4 or 5 days per week.

PA to the Director of Professional Standards
£35,791 - £39,651 pa, plus excellent benefits
Aldgate, London (including flexible working)

We are looking for an exceptional Personal Assistant to provide high-level support to the Director of Professional Standards within a large, diverse and fast-paced department at the Royal College of Psychiatrists.

This is an exciting opportunity for a proactive, highly organised and dynamic individual who thrives on variety and enjoys working at the centre of a busy professional environment. The successful candidate will be a confident self-starter with excellent customer service and communication skills, able to build strong working relationships across a wide range of stakeholders.

You will manage competing priorities, coordinate complex schedules and provide seamless administrative support, while helping the department operate efficiently and effectively. You will also play a key role in supporting colleagues across a broad portfolio of professional standards work.

This role would suit someone who enjoys being at the heart of a busy team and takes pride in delivering high-quality support in a professional and purpose-driven organisation.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 20,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and was named Charity of the Year in the European Diversity Awards.

Closing date: 18 June 2026.
Interviews: 2 July 2026.

Could you lead Babbasa into its next chapter?

Babbasa is one of Bristol’s most recognised youth empowerment organisations, supporting talented young people from low-income and ethnically diverse communities to progress into employment, education and enterprise.

Founded in 2010, our name comes from an ancient African word meaning “ordinary people coming together to act as a support bridge.” That belief continues to shape everything we do.

Over the past 15 years, we have supported more than 4,000 young people, built powerful partnerships across business, education and civic sectors, and received national recognition including the Queen’s Award for Enterprise for Promoting Opportunity through Social Mobility.

We are now entering an important new phase.

Following a period of organisational reset and renewal, Babbasa is implementing a bold and focused 2026 strategy centred on:

• A single Integrated Youth Empowerment Programme

• A stronger, values-led organisational culture

• A modernised operating model and digital infrastructure

• Sustainable growth and long-term impact

We are seeking an exceptional Managing Director to succeed our Founding Director and help lead Babbasa through this next chapter with clarity, discipline, compassion and ambition.

About the Role

As Managing Director, you will work closely with the Board, senior team, employees, partners and young people to:

• Provide strategic and operational leadership across the organisation

• Embed Babbasa’s new integrated programme model

• Strengthen financial sustainability, governance and organisational resilience

• Build trusted relationships with funders, employers, civic leaders and community partners

• Support and develop a committed, ambitious team

• Champion Babbasa’s manifesto and values of Kindness, Imagination and Determination

• Act as a visible and credible public leader for the organisation locally and nationally

This is a unique opportunity to lead a respected social mobility organisation at a pivotal moment in its journey.

Who We’re Looking For

We are looking for a values-led and emotionally intelligent leader who combines strategic thinking with strong operational capability.

You may come from the charity, social enterprise, education, youth, public or private sectors, but you will bring:

• Senior leadership experience within an organisation or service

• Experience of leading teams through change, growth or transition

• Strong financial, governance and operational management capability

• Experience of building partnerships, securing funding and/or developing income streams

• Excellent communication and relationship-building skills

• A genuine commitment to improving outcomes for young people

• A collaborative and inclusive leadership style

An understanding of the barriers faced by people living in ethnically diverse and/or low-income communities is vital.

Applicants must have the legal right to work in the UK at the time of application. We are unable to provide visa sponsorship for this role. 

Why Join Babbasa?

At Babbasa, you will join an organisation with:

• A nationally recognised social mobility mission

• Deep roots within Bristol’s communities

• A strong manifesto and values-led culture

• An ambitious and committed Board and team

• Significant opportunity to shape the future direction of the organisation

We believe talent should never be limited by background — and we are looking for a leader who shares that belief.

Additional Information

• 23 days annual leave plus bank holidays

• Pension contribution scheme

• Flexible and hybrid working arrangements

• Evening and occasional weekend representation required

Equity, Diversity & Inclusion

Babbasa is proud to be an equal opportunity organisation. We actively encourage applications from individuals from underrepresented communities and backgrounds. We believe our diversity strengthens our work and helps us better serve the young people and communities we exist to support.

Babbasa exists to ensure that talent is never limited by background. Join us in building a more inclusive and opportunity-rich future.

The Director of Audiences role is a new role at Freelands Foundation, and the successful candidate will be first in post. They will be joining us at a time of growth and opportunity, as we start planning for a major building refurbishment to re-open as a “centre for visual art education” with the needs of our audiences embedded into our plans and designs. All this while still delivering programmes and awarding grants that create positive change across our sector, including our flagship £1.5m Freelands Awards and our expanding Freelands Studio Fellowships with UK universities.

Reporting to the Executive Director, the Director of Audiences is responsible for one of the three core pillars of the Foundation. Alongside the Director of Programmes and the Director of Finance and Operations, they form the organisational leadership team who are responsible for delivering the Foundation's mission.

The Director of Audiences will lead the cohesive development and delivery of all Freelands Foundation's audience-facing work, delegating and managing delivery where appropriate, and ensuring that our audiences are identified and served in ways that meet our strategic objectives and align with our values.

They will lead the Audiences department that currently comprises the Head of Digital, Graphic Designer and Digital Content & Communications Coordinator.

Closing date: 12pm (noon) Tuesday, 30 Jun 2026

Join Kingston Hospital as our new Director to lead a well-established NHS charity and drive forward both fundraising income and impact for Kingston & Richmond NHS Foundation Trust.

Applications close at 9 a.m. Friday 26th June.

Who we are

Kingston Hospital Charity is the dedicated charity for Kingston & Richmond NHS Foundation Trust. Working closely with clinicians and teams across Kingston Hospital and local community services, we raise and steward charitable funds to enhance care and the experience of patients and their loved ones—above and beyond what NHS funding alone can provide. Our support helps create welcoming, healing environments, invest in innovation and technology, and strengthen staff wellbeing and development so that exceptional care can be delivered every day. Relaunched in 2017, the charity brings together grateful patients and families, community groups, businesses, trusts and philanthropists who want to make a tangible difference for local healthcare.

About the role

The Charity Director will provide strategic and operational leadership for Kingston Hospital Charity. Reporting to the Board, the postholder will lead the charity’s growth, profile and impact, ensuring charitable income is maximised to enhance patient care, staff wellbeing and innovation beyond core NHS funding. There is a real focus on securing major gifts to successfully deliver trust strategic priorities and other funding opportunities as well as expanding the charities’ reach and impact.

Key responsibilities include:

• Setting and delivering the charity’s long-term vision and strategy
• Leading income generation across fundraising, partnerships, philanthropy and grant funding
• Building strong relationships with clinicians, NHS trust leadership, donors and community stakeholders
• Ensuring excellent governance, financial stewardship and regulatory compliance
• Leading and developing a high-performing charity team
• Acting as a senior ambassador and advocate for the charity locally and regionally

Who we are looking for

We are looking for a senior fundraising leader to lead a small but ambitious charity team and drive income growth. You will need:

• Senior leadership experience in charities, fundraising or a relevant sector
• A strong track record of income growth and strategic development
• Experience in building relationships with high-net-worth individuals
• Outstanding stakeholder management and relationship-building skills
• Credibility operating at the Board and executive level
• Commercial acumen combined with a strong values-led approach
• Passion for improving healthcare outcomes and patient experience

This role offers a high-impact opportunity to shape the future of a well-established NHS charity and make a tangible difference to local health services.

Applications for this role close at 9 a.m. Friday 26th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

Chief Operating Officer (COO)

Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale

Role Purpose

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.

The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.

Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.

The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive operational leadership across services and organisational functions
• Lead the delivery, development, and continuous operational improvement of:
  • Supported and temporary accommodation services (68+ properties)
  • Crisis and drop-in provision
  • Food programme and social supermarket
  • Winter shelter provision
• Translate organisational strategy into effective operational delivery plans
• Drive organisational improvement, innovation, and sustainable service growth
• Lead operational responses to emerging community need, organisational risk, and system pressures
• Support strategic planning, organisational development, and long-term sustainability
• Lead operational capital development initiatives across the organisation

Housing, Property & Supported Accommodation Executive Oversight of:

• Operational management, legal compliance, health and safety, quality assurance across all accommodation services
• Lead strategic partnerships with housing providers
• Manage delegated housing arrangements and supported housing pathways
• Maximise occupancy, sustainment, and positive move-on outcomes
• Oversee property-related risk management, maintenance coordination, and accommodation standards
• Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
• Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth

Safeguarding Operational Platform

• Lead organisational safeguarding strategy and systems
• Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
  • addiction
  • mental ill-health and physical health needs
  • dual diagnosis
  • homelessness
  • domestic abuse
  • offending histories
  • health exclusion
• Oversee serious incidents, risk management, and quality assurance processes
• Promote reflective practice, professional accountability, and safe service delivery
• Lead continuous safeguarding improvement and organisational assurance processes
• Support the organisation’s progression towards recognised safeguarding quality and excellence standards

Health Inclusion & Community Services

• Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
• Contribute to wider system responses focused on prevention, health equity, and community resilience

Corporate Governance, Compliance & Organisational Infrastructure

• Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
• Lead organisational responsibility for:
  • Human Resources
  • Health & Safety
  • Insurance and organisational risk
  • Operational systems and digital infrastructure
• Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
• Oversee compliance with employment legislation, health & safety standards, and contractual obligations
• Lead organisational risk management processes, incident oversight, and business continuity planning
• Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
• Support governance reporting, operational assurance, and organisational accountability
• Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO

Systems Development & Digital Transformation

• Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
• Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
• Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
• Support digital transformation, service modernisation, and continuous improvement initiatives
• Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making

Leadership, Workforce & Organisational Culture

• Foster a high-performing, inclusive, and values-led organisational culture
• Oversee workforce planning, recruitment, retention, supervision, and staff development
• Promote staff wellbeing, reflective practice, and psychologically safe leadership
• Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
• Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award

Partnerships, Stakeholder Engagement & Representation

• Represent the organisation within strategic partnerships and multi-agency forums
• Work collaboratively with commissioners, funders, housing providers, and community partners

Financial Oversight & Sustainability

• Budget development and financial planning in conjunction with the CEO and Finance Team
• Support organisational sustainability through efficient service delivery
• Monitor operational performance, quality standards, and service outcomes
• Ensure effective governance, accountability, and operational compliance across all services

Person Specification

Essential

• Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
• Extensive operational leadership experience across complex, multi-service environments
• Experience leading services supporting individuals with multiple disadvantage and complex needs
• Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
• Experience managing accommodation-based and community support services
• Experience overseeing HR, compliance, governance, and organisational systems
• Experience leading quality assurance, risk, and compliance frameworks
• Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
• Experience managing operational budgets, compliance frameworks, and performance systems

Desirable

• Experience working within homelessness, substance use, or health inclusion services
• Experience working within housing such as a registered housing provider
• Understanding of public health approaches and health inequalities
• Knowledge of housing legislation, supported housing models, and safeguarding frameworks
• Experience with digital transformation, systems implementation, and organisational modernisation

Key Attributes

• Values-driven and strongly committed to social justice and health equity
• Strategic thinker with strong operational leadership capability
• Calm, resilient, and decisive in complex and high-pressure environments
• Compassionate and emotionally intelligent leader
• Strong communicator with the ability to influence across systems and sectors
• Innovative, solutions-focused, and collaborative
• Committed to continuous improvement, accountability, and inclusive leadership

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details. 

The Deputy Director (Operations & Finance) is a new position in the organisation that will lead the day-to-day running of the organisation, bringing together operations, HR, governance, finance oversight and property management under clear, reliable leadership. Working closely with the Director and deputising in their absence, you will line-manage teams across finance, buildings, studios and administration, and act as Company Secretary to the Board of Trustees.

Beyond keeping the organisation running well, you will play a central role in what comes next including delivery of our 3–5-year strategic business plan, securing a permanent home for the charity, developing Not Another Art School as a scaled income stream, and supporting our pathway toward Arts Council England NPO status.

This is a hands-on, generalist leadership role. You will need to be equally comfortable reviewing a lease, running a Board meeting, troubleshooting an IT system and supporting a member of staff sometimes all in the same week.

KEY RESPONSIBILITIES

• Lead governance and compliance acting as Company Secretary, coordinating Board activity, managing statutory filings, and overseeing health & safety, GDPR, and HR frameworks
• Oversee day-to-day operations across studios, galleries, offices, and project spacesLead on all HR processes recruitment, contracts, appraisals, and staff support for a team of ten
• Manage financial oversight alongside the Finance Manager: budgets, cash flow, management accounts, year-end, and funder reporting
• Develop and manage property relationships lease negotiations, landlord liaison, new site acquisition in line with agreed strategy
• Support fundraising applications and funder compliance, and contribute to building diversified income across earned revenue, trusts & foundations, and public funding
• Drive delivery of the strategic business plan, including NAAS development and ACE Illuminate audience data preparation

WHO WE'RE LOOKING FOR

You don't need to come from the arts sector, but you do need to be operationally excellent, values-driven, and genuinely excited by what TBFAF is becoming. We are looking for someone with strong experience running operations in a small organisation, solid understanding of governance and finance, confidence managing teams, and the breadth to hold a wide remit without dropping the ball.Experience in property or facilities management, HR management, and familiarity with fundraising applications are all desirable, alongside arts, charity, or cultural sector experience and experience working with Boards of Trustees.

Head of Financial Operations
London | Hybrid Working
1 Year FTC

An exciting opportunity has arisen for an experienced finance leader to join a highly respected higher education institution at a pivotal time in its development.

Reporting to the Deputy Director of Finance, this role will lead a large Financial Operations function, overseeing accounts payable, income and receivables, and finance systems teams. Managing a team of approximately 15 staff, you will play a key role in ensuring the delivery of efficient, customer-focused financial services, while driving continuous improvement across systems, processes and controls.

Working closely with senior stakeholders across the organisation, you will be responsible for the effective management of income collection, supplier payments, cashflow and working capital, alongside maintaining a robust internal control environment. You will also lead the ongoing development of financial systems and support the wider finance leadership team in delivering strategic change initiatives.

The successful candidate will be a qualified accountant (CCAB) with significant experience leading financial operations within a complex organisation. You will have a strong background in transaction processing, financial controls, systems development and team leadership, alongside a proven track record of driving change and improving service delivery. Experience of ERP systems is essential, while exposure to the higher education sector would be advantageous.

This is an excellent opportunity for a collaborative and forward-thinking finance professional looking to make a significant impact within a values-led organisation known for innovation, creativity and academic excellence.

To find out more, please get in touch with Rosemary Pini from Allen Lane for a confidential discussion.

Director of Finance & Services
Contract: Permanent
Hours: Full-Time. (We welcome requests for flexible working arrangements, including hybrid and part time working).
Location: South Kensington, London SW7
Salary: Circa £100,000+ per annum FTE

About Us

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society offers professional accreditation to members through Chartered Geographer status.

About You and the Role

As the Society approaches its 200th anniversary in 2030, with ambitious associated goals, ensuring that we continue to have the best possible leadership team in place has never been more relevant.

With the approaching retirement of our current Director of Finance & Services, we are looking for an exceptional, entrepreneurial senior leader with proven ability to balance strategic and operational impact.

Whilst an executive level financial background is a given, we are additionally seeking an individual who has led other functions and developed the professionals within them. This role leads a diverse team of 10, spanning: Finance, Facilities & Estates, IT & Database Administration, and HR. It also holds additional responsibility for: Safeguarding, Data Protection, Risk Management, Pensions, Company Secretarial, Insurance & Legal.

We have exciting plans for our building, at the heart of London’s Exhibition Road Cultural Quarter, optimizing and developing this space as a gathering point of global significance and influence for people intent on making a positive difference to the world. Accordingly, we are particularly interested in individuals who bring with them strong programme management skills and experience of managing heritage estate projects operationally, in partnership with external consultants.

The successful candidate will drive and deliver effective and efficient financial planning, forecasting, budgeting, reporting, controls, operations, and management, whilst continuing to improve the Society’s processes and systems.

Salary and Benefits

This is a permanent post. We welcome requests for flexible working arrangements, including hybrid and part time working. This is looked at on a case-by-case basis, balancing the Society’s needs with the successful candidate’s other commitments, to support a good work-life balance. The salary range for this post is c£100,000+ (FTE) per annum, depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 5.30pm 12 June 2026.
It is anticipated that interviews will take place week commencing 29 June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.