Operation manager jobs in Holborn, greater london

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

The National Gallery is looking for a Technical Project Lead to drive the delivery of two transformative, multi‑million‑pound projects: a state of the art Research Centre and a landmark new wing.

You will lead the technical oversight of complex MEP building services for a new Research Centre and a major new public wing, ensuring high-quality, sustainable, and compliant design delivery within a historic, publicly accessible environment.

For more details and to apply please go directly to The National Gallery website.

Role: Executive Assistant

Contract: Permanent, Full Time

Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.

Job Purpose

The Executive Assistant will provide administrative and internal and external stakeholder management support to the Executive Director.  The role will also provide some support to the Director of Finance and Administration, and the wider team.

Eligible candidates should be extremely organised, have excellent communication and the confidence to independently manage a wide variety of tasks and stakeholders.  They must have relevant experience in supporting executive roles and be enthusiastic and proactive in completing a wide variety of vital tasks independently.

The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London.  Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.

About Oceana UK

Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.

We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.

Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.

Responsibilities

• Support the ED to align time, attention and decision-making with organisational priorities, ensuring focus on high-impact work.
•  Provide diary support to the Executive Director, including coordination of meetings, focus-time, effective travel planning, and other cross-team calendar management.
• Provide inbox management support to the Executive Director, assisting with task and diary prioritisation.
• Provide administrative support to the Executive Director, including travel bookings, expense reporting, and credit card statement reconciliations.
• Act as the first point of contact for the organization, including monitoring and responding to email inbox.
• Provide a liaison point between the ED and senior leaders, staff, and external stakeholders, ensuring timely follow-up, actions, and clear communication.
• Proatively coordinate and manage correspondence, briefings, meeting memos, departmental reports, and presentations on behalf of the Executive Director, ensuring timeliness, accuracy, and alignment with the ED’s voice.
• Attend meetings to capture notes and follow up actions, ensuring these are circulated and completed.
• Use a high degree of tact, judgment, and strong interpersonal skills to address timely correspondence, minimizing handling by the Executive Director.
• Manage occasional internal and external events (in-person and virtual), including planning and managing vendors, venues, online platforms, guestlists and invites, run of shows.
• Organise and manage external, departmental and international meetings, including scheduling, drafting agendas, taking notes, reviewing action items, and maintaining relevant documents.
• Follow up on assignments given by the Executive Director to direct reports and provide the Executive Director with periodic updates.
• Support the coordination of campaign and fundraising tasks including mailouts, guestlists, reports, updates, as required.
• Arrange couriers, order office supplies, and support the Director of Finance and Administration with other office administration as required.
• Support effective functioning of the UK leadership team, by scheduling meetings, preparing agendas, and assisting with leadership travel bookings.
• Support Director of Finance and Administration with co-ordination of occasional full team events, and manage team travel bookings for international meetings.
• Assist the Director of Finance and Administration with other general financial, office and HR administration tasks.
• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
• Other responsibilities as appropriate and necessary to achieve organisational objectives.

Requirements

• At least 5 years of professional experience in executive assistant roles (essential), ideally with some experience and understanding of an NGO or Not For Profit working environment.
• Alongside required professional experience, proven relevant training courses and certifications will be advantageous, e.g.  IEAA, Prince 2 or equivalent.
• Excellent computer skills, including confident proficiency in Microsoft Office Suite, especially Word, Outlook, Powerpoint and Excel.
• Demonstrable experience in project delivery and project management methods.
• Some previous experience of events planning and management is preferred.
• Ability to represent Oceana UK in a professional, diplomatic, and responsive manner.
• Excellent written and verbal communication with wide ranging internal and external stakeholders, and ability to communicate on behalf of executive leadership with clarity and credibility.
• Must be friendly and enthusiastic team member, confident and motivated to build strong relationships across the team.
• Strong interpersonal skills and emotional intelligence, with the ability to build and maintain positive relationships with all internal and external stakeholders.
• Excellent judgement, discretion and integrity in handling sensitive and confidential matters.
• Ability to navigate complexity, with strong problem identification and resolution skills, and ability to design and implement insightful process improvements.
• Ability to plan and handle many tasks independently and simultaneously, with speed, accuracy, courtesy and initiative.
• Flexibility to adjust to shifting priorities and deadlines. Must be willing to accept varied workload, including travel and some working outside of normal work-week hours.
• Highly reliable and dependable.
• Strong commitment to the organisation’s values and vision.
• Some CRM / Salesforce experience is desirable.

Application Deadline:  19 July 2026           

Interviews: From 30 July 2026

Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.

Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)? 

In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed 

About the Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs).  As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.

AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.

Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.

We are looking to recruit several support workers to expand our pool.

The Post

The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.

Main duties and responsibilities

• To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
• To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
• To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
• To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
• Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
• To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
• To liaise with managers to discuss individual progress, respond to issues and implement next steps

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental procedures
• To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and the Social Model of Disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
• Any other task as directed by AoD management

Person Specification

Successful applicants must be:

• Professional
• Positive
• Motivated
• Dependable
• Flexible
• Patient
• Empathetic

Essential

• Successful applicants must have:
• Experience of disability
• Experience of training, education or employment support delivery
• Maths and English to GCSE Grade C or equivalent
• Be willing and able to undertake any specific training required for the role
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent interpersonal skills with a diverse population
• Good organisational skills with an ability to keep accurate records
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
• Be willing and able to travel easily within London
• To be available for work at unsocial hours according to the demands of the work (occasionally)

Desirable

• Support Work qualification or equivalent is preferred but not mandatory
• An understanding of pan disability and employment

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

N.B: We are not able to offer sponsorship for this role.

No agencies please.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

About the role

You’ll be responsible for the day-to-day contact with healthcare professionals and NHS Trusts so that breast cancer patients get the right support at the right time. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.

You’ll build and enhance the relationships we have with NHS Trusts and healthcare professionals so that the referral route to Breast Cancer Now is integrated into their processes and procedures. You’ll also work with colleagues across the support and influencing directorate, as well as contributing to our monthly reporting.

About you

We’re looking for someone with excellent communication and presentation skills, who is comfortable with multi-tasking and being proactive. You’ll be highly organised, with the ability to adapt to changing circumstances.

You’ll be experienced in building positive relationships with colleagues and external partners alike.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role can be primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£28,000 to £29,000 per annum if Sheffield based

£30,00 to £31,000 per annum if London based

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

Closing date: Friday 3 July 2026, 09.00am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Tuesday 21 July 2026

Do your best work, for the right reasons.

We're looking for an HR professional who cares as much about process as people. You'll keep Oak's HR operations running accurately and efficiently, from recruitment and onboarding through to payroll and L&D, while acting as a reliable point of contact for colleagues and managers across the organisation.

Working closely across our teams, you'll drive continuous improvement in the systems and processes that underpin a strong colleague experience. You'll bring sound judgement, a collaborative approach, and a high standard of delivery.

We're a small team, and we make a big impact. Our People and Planning function is central to keeping it that way. If you want to be part of a high-performing team that holds itself to high standards, we'd love to hear from you.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� In this role, you'll:

• Lead core HR lifecycle processes, information systems and HR reporting, including recruitment, onboarding and payroll, ensuring data is managed accurately and confidentially. 

• Manage talent management and engagement workflow processes and payments, including L&D, coaching, progression, reward and recognition.

• Continuously improve HR systems and processes to better meet the needs of the organisation, and proactively contribute to a positive colleague experience.

• Act as the focal point for HR related queries for the team, escalating complex and sensitive matters as appropriate, and proactively contribute to a positive colleague experience.

• Support all work across Operations and take on other general responsibilities as required

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.

�� We’re looking for

• 3 + years of experience managing HR lifecycle systems and processes.

• Qualified to CIPD level 5 (or equivalent professional qualification or experience in HR, employment law or related discipline). 

• Proven success of working with HR data and digital systems, with the ability to maintain, interrogate and present information clearly.

• Strong communication and interpersonal skills, with proven ability to apply judgement to resolve day-to-day HR queries and issues.

  The successful candidate will have a desire to contribute across all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required), and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.

• A 36-hour working week, with half-days on Fridays or every other Friday off.

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews during the week of 27th July 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Associate Director of People
Salary: £75,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid

Who are we?

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

About the role

This is an exciting time to join Art Fund. As the organisation prepares to deliver a new five-year strategy from 2027, the Associate Director of People will play a key role in shaping the organisation's people agenda, ensuring it has the culture, leadership capability, organisational design and workforce plans required to achieve its ambitions.

The Associate Director of People provides leadership of the People function, ensuring the delivery of an effective, compliant and customer-focused service across the organisation. The role acts as a trusted adviser to the SMT, Heads of Department and Managers, balancing strategic leadership with hands-on operational delivery in a collaborative and purpose-led environment.

The postholder will lead the development and implementation of Art Fund's People Strategy, strengthen management capability, champion inclusion and wellbeing, and help evolve the organisation's people practices to support future growth, change and organisational effectiveness.

Why join us?

This is an opportunity to shape the people agenda at one of the UK's most influential cultural charities. Working closely with senior leaders, you will help build the capabilities, culture and organisational effectiveness needed to support Art Fund's next chapter, while leading a People function that is highly valued across the organisation.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Thursday 16th July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

No agencies please.

VIDERE

Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action.

POSITION SUMMARY

This is a critical senior role in the organisation, reporting to the Senior Director-Programming. The role is responsible for managing the organisation’s programmes across 2 locations in Sub Saharan Africa and South East Asia, line managing three people. The position provides leadership on direct programming for community-led investigations and evidence gathering as well as our CSO partnership programme in two geographies. The Head of Programmes works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.   

The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.

Location: UK, France, Nairobi or Thailand preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.

Start date: 1st September

Duration: 7 months with possibility of extension

MAIN RESPONSIBILITIES

Programme Leadership and Delivery

• Working closely with the Senior Director- Programming, lead the development and implementation of programme strategy and annual plans, ensuring alignment with organisational objectives and priorities.
• Provide strategic and operational leadership to the Project Teams for both direct investigations and local CSO partnerships, ensuring programmes are delivered safely, effectively and to a high standard.
• Act as a member of the Management Team, contributing to organisational planning, decision-making, continuous improvement and cross-organisational initiatives. 
• Work closely with the Senior Director – Programming and other colleagues to identify organisational risks, opportunities and areas for improvement. 
• Work closely with the Head of Development and SMT to contribute to proposal development, programme design and concept note drafting in support of organisational fundraising efforts.
• Maintain and strengthen relationships with donors and programme partners throughout the project lifecycle, supporting effective communication, reporting and programme delivery.
• Ensure all aspects of programme design and delivery promote diversity, equity, inclusion and responsible partnership practices.

Civil Society Partnerships and Capacity Strengthening

• Provide strategic oversight of the organisation’s civil society partnership portfolio and approach in two geographic areas.
• Oversee staff responsible for partnership implementation to design, implement and continuously improve partnership and capacity strengthening activities, ensuring they have the guidance, resources and support required to deliver high-quality work.
• Ensure partnership activities are aligned with programme objectives, organisational strategy and donor commitments.
• Contribute to the development of organisational methodologies, learning and good practice relating to partnership working and capacity strengthening.

People Leadership

• Lead, support and develop a high-performing, inclusive and collaborative team culture.
• Provide ongoing management, coaching and mentoring to direct reports, including through annual performance reviews and regular development conversations.
• Support staff wellbeing and duty of care, ensuring teams have access to appropriate support and resources.
• Work with managers and staff to identify and facilitate learning and professional development opportunities.

Financial Management

• Oversee programme budgets and spending strategies, ensuring resources are managed effectively and in line with organisational priorities.
• Monitor programme expenditure and forecasts, ensuring appropriate financial oversight and accountability.
• Ensure compliance with organisational financial procedures, procurement requirements and donor regulations.
• Support the development of programme budgets for new funding proposals and organisational planning processes.

Security, Risk and Compliance

• Contribute actively to organisational security and risk management processes.
• Ensure programme activities are delivered in accordance with organisational policies, security procedures and compliance requirements.
• Support teams to identify, assess and manage operational, programmatic and security risks.
• Maintain oversight of security considerations affecting staff, investigators, partners and programme participants.
• Promote a culture of risk awareness, responsible decision-making and proactive risk management.
• Ensure the safety and quality of operational practices, including data collection, information management, secure data storage and transfer.

Skills, Experience and Characteristics

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• Experience managing teams or individuals across multiple international locations
• An understanding of risk management methodologies and experience applying them
• An understanding of human rights and a strong belief in their indivisibility and interdependence
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred

• Experience with human rights research, investigations or legal cases
• Experience with filming or documentary making
• Strong technology / IT skills and/or aptitude
• Experience with fundraising or confidence in public speaking and presenting

Application Process & Timeline

• Please submit your CV (maximum two pages) and a cover letter (maximum 400 words) describing your suitability for this position.
• Applications will close on Tuesday 7th July
• Interviews will be conducted remotely.
• We intend to complete the recruitment process by 31st July
• The successful candidate should be available to start work on Tuesday 1st September.

We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.

With Salesforce, Microsoft O365, and Power BI as our primary business systems, this role helps to refine and enhance our ways of working, while gaining exposure to system development across a broad range of platforms.
Working in close partnership with the Change Manager, the Business Analyst acts as a key interface between the Foundation’s business functions – including Impact on Urban Health, Charities, People & Culture, and Endowment – and the technical specialists within the Technology team.

The Business Analyst is fundamental to ensuring that colleagues across the organisation are equipped with the systems, processes, and information they require to deliver high quality, impactful work.

Strategic Alignment
• Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.
Business Analysis
• Analyse business processes to understand current workflows and identify opportunities to improve efficiency, effectiveness, and user experience.
Requirements Gathering & Documentation
• Facilitate workshops, interviews, and discovery sessions to gather requirements.
• Produce clear documentation including user stories, acceptance criteria, process maps, and functional specifications.
Data Analysis
• Interpret organisational data to identify trends, issues and opportunities.
• Support evidence-based decision making across teams.
Project Delivery & Project Management
• Lead project delivery using agile methodologies where appropriate.
• Manage delivery against agreed plans and report progress to internal and external stakeholders.
• Identify and manage project risks, issues, and dependencies.
Process Design & Support
• Work closely with users to design new processes and optimise existing ones.
• Support teams to ensure processes are followed effectively and in line with governance requirements.
• Collaborate with People & Culture to develop training and induction materials that support effective system and process use.
Stakeholder Engagement
• Build strong working relationships across the Foundation.
• Manage expectations and priorities across technical and non-technical groups.
Business Partnering
• Work collaboratively with the Technology team to identify patterns, cross-organisational opportunities, and recurring issues.
• Support technical colleagues in responding to end user support requests.
Testing & Quality Assurance
• Ensure all developments are thoroughly tested and meet user expectations.
• Contribute to consistent standards in terminology, templates, and record management.
Product Backlog Management
• Manage the product backlog in partnership with product owners and the Salesforce administration team, ensuring prioritisation aligns with business needs.
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Documentation & Knowledge Management
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Governance & Compliance
• Ensure system and process designs comply with internal governance frameworks, audit requirements and data protection regulations.
Business As Usual Activities
• Support day-to-day system operations, including responding to support requests, performing minor configuration changes, and delivering training.
• Carry out any additional ad hoc tasks required to support the Technology team.
Ways of Working
• Lead and contribute to continuous improvement initiatives, enhancing the Technology team’s internal ways of working.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, abilities, and attributes:
• Self-starter – adaptable, proactive, works with integrity, and exhibits our enterprising, collaborative, delivery-minded and inclusive cultural and behavioural values.
• Excellent interpersonal skills – able to liaise with both internal and external teams confidently and effectively.
• Excellent written and oral communication.
• Imaginative and innovative – able to look at problems from different angles and develop alternative solutions.
• Logical and methodical – able to plan and document complex workflows and processes that can accommodate all possible outcomes.
• Great planning and organisational skills – able to work to multiple prioritised tasks, targets, and deadlines.
• Passion for quality and accuracy.
• Committed to continuous improvement.
• Enterprising – looks at things from different angles and is open to new ideas and perspectives.
• Collaborative – contributes to collective effort and gives time and attention to people and ideas.
• Delivery-minded – is accountable for results and willing to get stuck in and work at pace.

Knowledge, experience, and qualifications:

• Business analysis, process design and documentation experience (essential)

• Experience of running requirement gathering workshops (essential)

• Cross-team collaboration (essential)

• Experience in delivering transformative projects (essential)

• Delivery of group and individual training (essential)

• Agile methodology (essential)

• Experience of leading and facilitating meetings and workshops, using a range of recognised techniques to elicit requirements, gather feedback, present findings and provide well-reasoned recommendations to inform delivery decisions.

• Project management (desirable)

Benefts:

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes. 

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.

The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.

This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities. 

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants) 

Prospectus is delighted to be working with one of the UK’s leading public research universities to support their search for a temporary, full-time (35 hours per week) Programme Administrator to assist during a particularly busy period. The role is due to start as soon as possible, ideally next week. Although the exact duration has yet to be confirmed, it is expected to last for at least three months. Further details will be shared at the shortlisting stage. The role is based onsite in Holborn, with no option for hybrid working later in the assignment.

As Programme Administrator, you will provide high-level administrative support to both faculty and students, ensuring the smooth operation of courses and programmes within the department. Key areas of responsibility include:
 

• Programme Administration – Supporting Programme Managers with the day-to-day running of departmental programmes.
• Course and Faculty Support – Preparing course materials and maintaining/updating course Moodle pages.
• Examinations and Assessments – Assisting in the administration of departmental examinations in accordance with university policies.
• Service Delivery – Providing general administrative support, helping manage departmental resources, and serving as the first point of contact for phone inquiries.

To be considered for this post, you should have prior experience in a fast-paced administrative support role. Experience in course or programme administration would be highly desirable, though not essential. Ideally, you will be educated to bachelor’s degree level. Strong organisational and communication skills are essential, as is the ability to manage and prioritise a varied workload under pressure while demonstrating flexibility. A high level of proficiency in Microsoft Office, particularly Excel, is required.

As the start date is immediate, candidates must be available right away or on very short notice.
 
In order to apply please submit your CV in the first instance.