Operation officer jobs in City of london, england

You will be part of a high performing team to drive impact and change within the Special Olympics GB networks. You will provide both operational and strategic input and support to grow robust safeguarding policies, procedures and framework for our membership across Great Britain, those in the National Office team, and other stakeholders. You will be accountable for driving a positive and effective safeguarding culture across Special Olympics GB.

Please see Recruitment Pack and Job Description for further information.

Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.

Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.

We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.

This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.

You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.

As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.

This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.

This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.

Key aspects of the role include:

• Leading and supporting coordinators to deliver safe, consistent, and high-quality services
• Ensuring strong safeguarding practice and overall service quality
• Building relationships with community partners to strengthen and grow services
• Supporting the effective integration of volunteers across services
• Using insight, feedback, and experience to improve and develop services over time

Why join Evergreen?

• Make a genuine and visible difference to people’s lives
• Work in a values-led organisation with a clear sense of purpose
• Have real ownership and autonomy in your role
• Be part of a supportive and committed team
• Benefit from flexible working within a 30-hour week (typically 10am–4pm)

We welcome applications from people of all backgrounds who are able to work in line with our values.

If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.

Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.

The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.

You will have a strong commitment to Liberty’s anti-oppression values and strategy.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

The deadline for applications is 9am Monday 6 April 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Thursday 23 April 2026

Second round interview will be held in person on Thursday 30 April 2026

Apply via the job board on our website. 

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £17, 398 pro rata (£29,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Hybrid working. In-person at London Kings Cross and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing  and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

OUR VALUES IN PRACTICE 

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

Areas of work and responsibility

• Administrative Support to the Gestalt Centre CEO
• Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
• Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
• Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
• Provide administrative support to the organising and running fundraising activities and events.
• Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. 
• Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
• Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
• Office team support such as reception/admin cover or support with events, as and when occasionally required.
• Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Key Competencies and Qualities

• Educated to degree level or equivalent with good English and Maths.
• Experience working with and assisting senior leadership professionals.
• Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
• Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Excellent attention to detail and confident with numbers.
• Good working knowledge and experience of databases and online administration systems, including information and files management.
• Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
• Able to work collaboratively and independently on own initiative.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
• Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
• Preferably experience working within an educational, training or therapy setting (desirable).

This role offers the chance to work with a global NGO, providing valuable experience in tackling key global development challenges, along with hands-on involvement with project and partnership management systems, grant tracking processes, and an opportunity to contribute to the development of impactful programmes. It provides deep exposure to the operations of an International NGO, invested in community-led holistic solutions to some of the most pressing problems of our times. You would enhance your knowledge and experience of the charity sector funding landscape in the UK and internationally. You would significantly expand your practical knowledge of project delivery and monitoring in diverse areas of international development such as water and sanitation, prevention of violence against women, food security and nutrition, rural livelihoods, biodiversity conservation, community disaster resilience, to name a few. You would have opportunity for creative writing about our projects for funding applications and project reports, and with scope to develop the role you might find yourself writing blog posts, newsletters and so on. You would have the chance to network with other NGOs and funders at events and international development conferences. You may have the opportunity to travel to south Asia or Africa for project evaluation or conferences / networking, subject to funding. As you gain experience, there may be scope for you to contribute to project design. 

You will be working in a friendly, professional environment in a building that acts as a hub for social justice organisations, with many opportunities to participate in activities offered by the building’s community. 

Role description / person specification:

You would undertake research to identify new potential funding partners, write grant applications, and manage successful partnerships. You would write project funding proposals primarily to trusts and foundations, corporate foundations, and statutory sources. Some charity-sector fundraising experience is desirable. Experience in fundraising from trusts / foundations in particular would be an advantage. The ability to draft inspiring narratives for different audiences is a crucial aspect of this role. You must also be comfortable using spreadsheets and have strong attention to detail, as you would be working with project budgets. You would research and attend relevant events and identify other such opportunities to promote Pragya’s work, to network, and to learn about the latest research and trends in international development. You would contribute to Pragya’s social media posts and campaigns. A basic level of knowledge about video editing and media tools like Canva would be an advantage.

The UK branch of Pragya is a small team, and so you must be capable of using your initiative and managing your own workload. You would need to prioritise your commitments and work to deadlines as needed. You would contribute to the charity’s administrative needs.

This is a role that demands commitment and offers strong career development in the international development sector. Those passionate about working in international development are encouraged to apply. We are looking for candidates who would anticipate being able to make at least a two-year commitment. 

Key specifications:

Essential

·A degree qualification with at least 2:1 or equivalent

·Fluent English with excellent writing skills

·Strong verbal communication and ability to represent Pragya at public events

·Basic knowledge of on-line communication platforms and media tools 

·Proactive approach, ability to manage own workload, happy to work alone

·Excellent organisational skills and strong attention to detail

·Competent in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and good internet research skills

·Demonstrable interest in International Development

·Work experience of two years.

Desirable

·A degree in a relevant, essay-based discipline

·Fundraising experience from trusts / foundations / corporates

·Exposure to foundations and trusts based in the UK and in Europe, mainly Netherlands, Germany, France and Switzerland.

·Experience of using cloud-based donor management software (Salesforce, Oracle, CRM)

·Understanding of the issues Pragya works to address

·Prior travel to any of Pragya’s project-delivery countries 

As our new HR Officer, you’ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do.

In this role, you’ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You’ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you’ll have real scope to innovate, influence improvements and challenge the status quo.

The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We’ve grown rapidly over the past five years, and with bold plans ahead, there’s never been a more exciting time to be part of our journey.

What you’ll be doing:

Operational HR Delivery

• Providing professional advice on HR policies, performance, grievance and disciplinary matters
• Keeping our HR systems and employee records accurate and up to date
• Designing and delivering key HR processes, including objective setting, pay letters and contract changes
• Managing the monthly payroll process accurately and confidently
• Supporting diversity & inclusion, wellbeing, learning and development initiatives

Partnering & Employee Relations

• Coaching and supporting managers across the business
• Supporting employee relations cases professionally and sensitively
• Building trusted relationships with teams to stay close to people priorities

Projects & Reporting

• Producing HR metrics and reports to help shape decision making
• Managing elements of our culture, change and organisational development projects
• Coordinating staff surveys and our Manager 360 Feedback programme

Recruitment & Onboarding

• Supporting the full recruitment cycle — adverts, screening, interviews and offers
• Ensuring new starters receive a warm, well-planned induction

What you’ll need:

• A confident HR practitioner with Level 3 CIPD (or equivalent experience)
• Skilled at advising managers and building strong professional relationships
• Analytical, detail-focused and comfortable working with both qualitative and quantitative data
• Ability to balance competing priorities and use your initiative
• A collaborative team player who takes pride in doing things well
• Passionate about great employee experience and committed to confidentiality, equality and continuous learning

With around 140 talented staff and an ever-evolving organisational landscape, we’re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we’re proud of: to improve imaging and cancer care for all.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.

As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.

We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.

Lead with purpose. Help shape services that put lived experience first.

Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)             
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave:  25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding

Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.

Key Responsibilities

• Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.

• Supervise and support staff, promoting professional development and wellbeing.

• Contribute to financial management, including budgeting and annual reporting.

• Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.

• Support fundraising initiatives to sustain and expand our services.

• Support fundraising initiatives to sustain and expand our services.

• Ensure effective monitoring, evaluation, and recording of project outcomes.

• Stay up-to-date with national and local mental health policies, initiatives, and best practice.

• Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery. 

Person Specification
We are looking for someone who:

• Has experience in operational management and staff supervision.

• Is skilled in financial management and resource planning.

• Understands mental health and/or addiction services, or has a strong commitment to learning.

• Communicates effectively and can build strong partnerships.

• Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.

Please view the full job description and apply via our website. 

We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.

Our client, The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is an affiliate What Works Centre, and part of the UK Government’s What Works Movement. Their vision is to eliminate equality gaps in higher education (HE). Their mission is to improve lives through evidence-informed practice.

​TASO was set up in 2019 and became an independent charity in April 2021. Their work focuses on the generation, synthesis and dissemination of high-quality evidence about effective practice in widening participation and student outcomes. They primarily focus on developing and disseminating causal evidence.

​Role:

​The Chief Research Officer will ensure the smooth and successful delivery of TASO’s Research & Evaluation programme, with overall responsibility for TASO’s Research and Evaluation budget. This will involve managing the staff involved in these functions to deliver TASO’s research, evaluation, synthesis and evidence mobilisation activities to time and within budget.
 
Working closely with the Chief Executive, the postholder will help shape TASO’s overall strategic direction and translate this into a clear programme of research and evaluation activity. They will lead and manage the teams responsible for research and evaluation to ensure that TASO’s strategies are delivered effectively on time and within budget.
 
The role includes overseeing the delivery of TASO’s research programmes, ensuring compliance, managing research funding rounds, and maintaining strong oversight of subcontracted work. The Chief Research Officer will also oversee the development and implementation of TASO’s evaluation strategy, including the commissioning and monitoring of evaluations and the effective functioning of governance mechanisms such as the Research Sub-committee and Evaluation Advisory Panel.
 
Working with the Chief Executive and Head of Communications, they will ensure a strategic approach to communications, dissemination and stakeholder engagement, strengthening awareness and uptake of TASO’s work across the sector. The postholder will champion the quality, accuracy and transparency of TASO publications and act as a credible and respected voice for robust service research and evaluation.

Key objectives:

• Act as overall in-house lead on all TASO research and evaluation activities, upholding methodological standards to ensure the production of high-quality casual evidence
• Plan and oversee TASO’s research and evaluation programmes, including ensuring adherence to all relevant procurement, legal and ethical requirements, delivery of research funding rounds and effective management of research and evaluation partners
• Take overall responsibility for the TASO research and evaluation budget, including budget allocation, forecasting, monitoring and reporting
• Lead resourcing and budgetary planning and reporting for the research and evaluation team
• Oversee the quality, accuracy and transparency of TASO research and evaluation publications
• Oversee the running of the Research and Evaluation subcommittee of the TASO Board to ensure effective scrutiny of the Research and Evaluation programme and a clear line of support for the Board to understand our work
• Act as ambassador and leader of TASO, speaking at external events about the TASO Research and Evaluation programme
• Provide line management for team members, with overall leadership for a team of seven
• Work with the Chief Executive to develop and monitor TASO’s overall strategic direction, and to translate this strategic direction into the effective operations and activities of the organisation
• Lead on work to mobilise Research and Evaluation outputs (e.g. through events, publications and stakeholder engagement) via effective liaison with the Communications team.

​Candidate:​

Education/qualification and training
Essential

• Undergraduate degree in relevant discipline PhD or Masters level qualification with evidence of applied research

Knowledge/skills
Essential

• Overseeing and managing research projects, including scoping, planning, delivering and reporting, and quality-assurance
• Confident and clear written and verbal communication, and the ability to review and edit others’ work in line with organisational style
• Considering and synthesising complex information into formats that are useful to a wide range of stakeholders, including senior managers, practitioners and the lay public.

Desirable

• Budget planning and monitoring
• Coordinating and influencing diverse stakeholders to deliver strategic. priorities, including building positive relationships and convening forums where stakeholders can be briefed and issues surfaced.
• Understanding of widening participation and/or student success agendas.

Experience
Essential

• Designing and implementing rigorous quantitative impact evaluations, including randomised controlled trials, difference in differences, regression discontinuity, and propensity score matching, particularly applied to policymaking
• Applying academic research to real-world problems
• Line and project management of staff with a range of development needs, including developmental coaching and performance management
• Managing multiple projects and competing demands.

Desirable

• Commissioning and overseeing external research providers
• Developing and delivering capability-building presentations and workshops for professional audiences.

Personal characteristics/other requirements
Essential

• Committed to evidence-led decision-making
• Determined, resilient and optimistic approach to work
• Able to advocate for robust evaluation and build enthusiasm and capacity in non-expert collaborators. ​​

Apply:
​
Please review the Job Pack for full details.

​To apply, please send of a copy of your CV together with a separate personal statement (maximum 2 sides of A4) outlining why you’re interested in the role and how you meet the person specification, to Tim Hamilton-West at Whiton Maynard, via the link below. 

Please note that you must already have the right to work in UK to apply for this role.
 
Closing date: Monday 13 April (1pm)

​As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.​

As our Individual Giving Officer, you will join an energetic team and play a pivotal role in leading the marketing, delivery, development, and stewardship of NHYC's Individual Giving programme. This includes managing direct marketing acquisition and retention campaigns, developing new propositions, and expanding our reach to new audiences.

You will be responsible for managing existing activity, marketing channels and audiences, and at the same time identifying and developing exciting propositions targeted at new and existing audiences. Through your effective onboarding, retention, and engagement plans, you will ensure that our donors maximise their fundraising potential and have a great experience supporting NHYC. We have a very data-led individual giving program and as part of your role you will support with the data management that underpins not only individual giving, but our wider fundraising infrastructure.

Within this role you will get lots of autonomy, the opportunity to learn, develop and progress, and raise much-needed funds for our work supporting young people experiencing homelessness. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. 

This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an energising place to fundraise.

If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you. Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.

Key details:

• Salary: £31,200.00 - £34,736.00

• Application deadline: 9am, Thursday 2nd April 2026

• How to apply: complete our application form, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Primary purpose of the role:

WECare’s Finance Officer will support the Head of Finance in the day-to-day financial operations of the charity, ensuring financial transactions are accurately recorded, reconciled, and reported. The role will play a key part in maintaining financial transparency and strong financial controls across the organisation, particularly in managing donations, supplier payments, and internal financial processes. The successful candidate will bring a high level of accuracy and attention to detail, while also being able to understand the wider goals of a mission-driven organisation and the importance of responsible stewardship of donor funds. As WECare continues to expand its programmes and impact, this role will support improvements to financial systems and processes, helping ensure the charity can scale effectively while maintaining strong financial governance.

The position is available for part-time 20-30 hours at the beginning with potential to grow to full time.

Location: Remote in the UK (UK & Sri Lanka Time Zone Availability)

Who we are:  

WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate animals around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who know how to work hard and enjoy ourselves while we do it. We aim to change the outlook for street dogs worldwide, with 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!

Key responsibilities:

1. Financial Administration:

• Manage the finance inbox and respond to finance-related queries

• Record supplier invoices and maintain accurate financial records

• Ensure correct coding of expenditure across departments and projects

• Reconcile company credit cards and other financial transactions

2. Financial Reporting:

• Support the Head of Finance with preparation of management accounts and year end accounts

• Assist in preparation of year-end financial information and audits

• Contribute to maintaining strong financial controls and reporting standards

3. Accounting :

• Work within accounting platform to maintain organised and auditable financial records

• Assist with system improvements and financial data migration between software platforms, convert transactions between currencies where required

• Process and reconcile daily donations received by the charity and maintain accurate records of donor income

• Support preparation and submission of Gift Aid reports

Key Attributes:

• Strong attention to detail and high level of accuracy

• Experience in a finance, accounting, or bookkeeping role

• Experience working with accounting systems such as Xero or Sage

• Ability to work effectively with both remote and onsite teams.

• Proactive and self-motivated with strong organizational skills.

• Excellent interpersonal and communication skills.

• Capability to handle sensitive and confidential information with discretion.

• Flexibility and adaptability to thrive in a dynamic, fast-paced environment.

• Positive, can-do attitude, even in high-stress work environments.

• Experience in fast-moving, unpredictable work scenarios is a must

Desirable:

• Experience working within the charity or non-profit sector

• Experience processing donations and Gift Aid

• Experience supporting system improvements or software migration

• Professional qualification or working toward accreditation (e.g. AAT, ACCA, CIMA)

Legacy Case Officer

Location:  London

Hiring range: 33,000-39,000 GBP per year

Hybrid schedule: 2 days/week in office

The Legacy Case Officer is responsible for the professional administration of a substantial portfolio of UK estates in which the charity is a beneficiary. Managing approximately half of the charity’s active UK caseload, you will ensure gifts left in Wills are realised efficiently, compliantly and in line with the charity’s values. This role is central to safeguarding and maximising legacy income and you will exercise sound judgement, manage risk, and build relationships with executors and legal professionals to secure timely and accurate distributions.

About IFAW

International Fund for Animal Welfare (IFAW) is a global leader in animal welfare and conservation. We work tirelessly to protect animals and their habitats around the world. We help animals and people thrive together. Legacy gifts play a vital role in sustaining our critical work worldwide.

Join us in making a lasting impact for animals and the planet, through careful legacy case management.

Role and Responsibilities
Portfolio & Case Management

• Independently manage a diverse caseload including pecuniary, specific and residuary gifts from notification through to final distribution.

• Assess Wills, communications and estate accounts to confirm entitlement and identify risks.

• Proactively progress cases, minimising delays and protecting the charity’s interests.

• Maintain clear case files, identifying where further information is required.

• Escalate complex, high-value or contentious matters in line with internal processes.

Income & Financial Handling

• Contribute to reliable income forecasting through active case monitoring and accurate valuations.

• Support timely and appropriate accruals.

• Ensure estate accounts are reviewed, approved and distributions recorded in line with internal controls.

• Identify opportunities to maximise value where appropriate and proportionate.

Relationship Management

• Build and maintain professional relationships with solicitors, executors and co‑beneficiaries, communicating clearly, confidently and with empathy.

• Represent the charity’s interests with a balance of income protection and reputational awareness, ensuring a smooth experience for all parties.

Risk & Compliance

• Ensure estate administration complies with UK probate and charity law, applying proportionate challenge where it appears inconsistent with the charity’s entitlement.

• Maintain accurate, audit ready records and provide recommendations to progress cases requiring management/Trustee input or carrying reputational risk.

Qualifications and Education Requirements
Essential Experience and Knowledge

• Experience in estate administration, probate casework or legacy management, with working knowledge of UK probate processes and estate documentation.

• Experience reviewing estate accounts and financial information.

Desirable

• Professional qualification or study toward CiCLA, LMAP, STEP, a law degree or equivalent.

• Experience managing residuary or contentious estates and understanding legacy income recognition in a charity context.

We welcome applications from candidates with transferable probate or estate administration experience, even if they have not worked within the charity sector.

Core Competencies

• Strong interpretation of Wills, legal documents and financial accounts; excellent attention to detail.

• Skilled in risk assessment, proportionate decision‑making and accurate CRM use.

• Effective caseload management with clear written communication.

• Confident engagement with legal professionals and executors, handling sensitive matters empathetically.

• Proactive, resilient and collaborative when progressing complex estates.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Application deadline:  31 March 2026

To apply, please submit CV and letter of interest at Legacy Case Officer | Opportunities

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)