People and learning support administrator jobs in Feltham, greater london
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Hybrid working with regular travel to our London Bridge Office
What the job involves
As our Senior People Services Manager, you’ll lead the day-to-day heartbeat of People Services and make sure every colleague has a smooth, supportive and high-quality experience throughout their time with us.
You’ll be the person who keeps things running brilliantly: setting the pace for operational delivery, supporting managers with confidence, and making sure our processes are simple, clear and compliant – ensuring delivery through an experienced and high-performing People Services Team. You’ll work closely with People & Culture, Finance, IT and leaders across the charity to drive a consistent, joined up service that helps people do their best work.
This is a hands-on leadership role partnering with People & Culture leadership and peers to drive the People Strategy and foster a high-performance, inclusive culture. You’ll shape how we deliver People Services, spotting ways to improve, simplify and modernise what we do. You’ll lead a team covering critical activity relating to all stages of the employee lifecycle, from onboarding, contracts, HR systems and data, payroll oversight, policies and employee relations, and you’ll be the operational authority and escalation point for complex or high-risk issues.
Some of the work you and your team will be getting involved in includes:
- Leading and developing the People Services & Payroll team so they have clarity, support and space to thrive.
- Making sure onboarding, contracts, and offboarding all run smoothly and consistently, with a great colleague experience.
- Overseeing HR systems and data to maintain accuracy, insight and compliance.
- Working with People Experience & Communications colleagues to refresh and embed people policies in a way that feels simple and supportive and encourages co-creation.
- Coaching managers on inclusive, confident people leadership and helping them handle tricky issues with care and clarity.
- Taking the lead on complex employee relations cases, change processes or emerging risks, and ensuring we handle things fairly and consistently.
- Driving continuous improvement - whether that’s simplifying a workflow, introducing a digital tool, or building capability across the organisation.
- Providing operational insight to support strategy, planning, resourcing and decision-making at leadership level.
This is an influential role with real scope to strengthen how our People Services function supports the organisation every day.
What we want from you
We’re looking for someone who brings a blend of operational confidence, sound judgement, people leadership and a passion for improving how things work and who is comfortable and able to thrive in a fast-paced and reactive enabling function.
The ideal candidate will bring:
- Strong HR operations experience at a senior level, with CIPD Level 5 or equivalent knowledge.
- Expertise in employee relations, including handling complex or sensitive cases with fairness, clarity and confidence.
- Experience overseeing payroll operations and HR systems, with a practical understanding of data accuracy, GDPR and people metrics.
- A natural adaptability to changing priorities and an ability to build trust and influence across all levels - someone who can coach managers, support colleagues and work in partnership with senior leaders.
- A continuous improvement mindset: you enjoy simplifying processes, solving problems and creating clarity – and you naturally collaborate and take the team with you on journeys of change rather than imposing a singular view.
- Experience leading or developing a team, with a supportive, inclusive and empowering approach.
- Strong organisational skills - you can juggle priorities, manage workflow pressures and keep the team focused on what matters most.
- A balanced blend of empathy and pragmatism, with a confident, solution focused approach to decision-making.
- A genuine belief in the role People Services plays in creating a positive, high performing organisation.
You’ll thrive here if you enjoy improving systems, supporting people, leading a committed team and making day-to-day People services work brilliantly.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 12 April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. We expect this recruitment campaign to have three interview stages:
· First Interviews (online): currently scheduled for the week of 20 April 2026.
· Meet the team (online): currently scheduled for the week of 27 April 2026
· Final interviews (in-person at our London Bridge office): currently scheduled for the week of 6 May 2026
We are looking for a Marketing Manager for a 12 month fixed term contract. The Young People’s Borough of Culture Marketing Manager will plan, manage and deliver the marketing and audience development campaigns for Hammersmith & Fulham’s Young People’s Borough of Culture programme.
The role will sit within the Lyric Hammersmith Theatre, who are taking responsibility for leading the Young People’s Borough of Culture programme on behalf of the Where Culture Connects H&F Cultural Compact. The lead partners for the programme are the Lyric, H&F Council and Earls Court Development Company, with the shared vision of implementing a new long-term model for young people, education and business sectors.
The role will oversee a discreet budget for promotion of programmes and events, which will span multiple disciplines, event types and locations across the borough. They will work closely with the Young People’s Borough of Culture working group and partner organisations to ensure audience targets are met, reaching a broad audience and ensuring the impact of the programme is appropriately highlighted.
Please download the job information pack below for full details of the post and how to apply.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Development Administrator will play a vital role in supporting the Director of Fundraising across corporate partnerships, philanthropy and special events.
The successful candidate will provide high-quality administrative and project support whilst also developing skills in copy writing, marketing, events, stewardship, prospect development and fundraising strategy. The role offers valuable exposure to senior stakeholders, donors, and wider organisational projects.
This is an exciting opportunity for someone who is hard-working, enthusiastic, keen to learn and passionate about pursuing a career in fundraising, working work with a driven team in a small, but impactful and growing charity to improve the lives of young carers and patients.
Our mission is to inspire and empowers young people with caring responsibilties and/or chronic health conditions to reach their full potential.
The client requests no contact from agencies or media sales.
We are recruiting a Grants Support Administrator to join our dynamic Grants and Programmes team. This role is key to ensuring the smooth running of our grants processes (both applications and live grants management) and to provide general administrative support to the Grants and Programmes team and its Directors.
The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.
In the role of Grants Support Administrator, you will be responsible for responding to general enquiries from potential and current grantees and developing and maintaining FAQs for responding to applicants and grant holders. You will work with the Grants Coordinators in processing grant applications through to award or rejection, with managing and processing live grants, and updating records on Salesforce (the Foundation’s applications and grant management CRM). You will also assist with the processing of invoices and expense claims, keeping communication materials up-to-date, and supporting Grants Coordinators with grant-holder events and meetings at the Foundation’s offices.
As a member of the wider Foundation administrative team, you will also provide ad-hoc support to Office Services and the Nuffield Foundation’s Leadership Team when required, including supporting Trustee and Committee meetings when needed.
We are looking for someone with excellent administrative and coordination skills, strong communication and liaising abilities, and a problem-solving mindset. You will have experience of previously working in administrative roles, and have knowledge of office systems and processes. You will enjoy working with teams and be comfortable of working with a range of people across multiple workstreams. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role. Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style.
About us
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.
Further information and how to apply
For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (BST) on Wednesday 15th April 2026, with interviews taking place on Tuesday 5th May 2026. We are hoping for the successful candidate to start as soon as possible after this.
We are committed to inclusive working practices and during the application process we commit to:
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As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
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making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
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paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
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Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
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28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
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A salary exchange pension scheme that offers employer contributions of up to 11%.
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Life assurance scheme.
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Family leave policies that provide an enhanced level of pay.
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Cycle to work scheme and loans towards season tickets.
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Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
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Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
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A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join a growing team at the Academy, where you will play a pivotal role in delivering:
- An MEL system that drives real change. You’ll go beyond collecting interesting data - focusing instead on strengthening MEL practices to generate meaningful insights, ask the right evaluation questions, and ultimately support improvements that enhance the Academy’s overall impact.
- A high-quality internal support function. You’ll ensure colleagues across the organisation receive timely, expert MEL guidance, advice and hands-on support, enabling them to make informed, evidence-based decisions.
- A robust evidence base on the effectiveness of the Academy’s work. Your contribution will help shape the future programme portfolio and strengthen the Academy’s fundraising efforts by demonstrating clear value and impact.
In this role, you will provide expert support to MEL activity across a diverse product portfolio. This includes supporting the development of MEL plans and frameworks, updating MEL tools and assisting on data collection, cleaning, analysis and management. Your primary focus will be championing the use of data and evidence to inform and improve product design across the Academy.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you?
For more information and to apply, please visit our careers page.
Closing date: 20 April 2026.
Interview date: w/c 5 May 2026.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?
Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.
You’ll be digitally literate, numerate and happy dealing with members of the public.
The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our outsourced accounting provider.
The client requests no contact from agencies or media sales.
Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?
RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.
The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.
What you’ll do:
Design & develop digital learning
- Work with SMEs to design, test and evaluate interactive online learning courses.
- Create engaging multimedia assets including graphics, animations, videos and templates.
- Develop storyboards and scripts, offering technical and creative input.
- Communicate design ideas clearly and contribute innovative approaches.
- Ensure all content meets RCR brand, accessibility and quality standards.
- Manage multiple projects, deadlines and deliverables.
Support & improve our digital learning offer
- Identify improvements to the LMS, analytics and user experience.
- Support project workflows and operational processes across the Learning team.
- Monitor delegated budgets and contribute to annual content reviews.
Innovate & stay up to date
- Keep informed on best practice in digital learning, pedagogy and accessibility.
- Evaluate new tools and platforms to enhance our learning offer.
- Support marketing with insights into user engagement and standout content.
What you’ll need:
- Extensive experience applying educational and instructional design principles to high quality digital learning.
- Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva).
- Strong visual design skills, ideally with experience using Adobe Creative Suite.
- Experience creating engaging digital and video based visual assets.
- Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation.
- Ability to collaborate confidently with SMEs and internal stakeholders.
- Experience designing interactive learning exercises such as branching scenarios (desirable).
- Experience working with doctors, academics or medical professionals (desirable).
If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
People Administrator
Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive
Contract type: Permanent, full-time
Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)
About the job role
An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).
About you
You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You’re approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You’re confident using Microsoft Office and enthusiastic to learn new systems.
- You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: 6 April 2026.
Interviews: 15 April 2026.
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.
PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
- Band 2, London Spine points 38-34
- London Salary: £39,911 p.a. rising to £44,466 p.a.
- Based: Clapham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
- Experience of providing information and advice to members or customers enquiries
- Maintaining accurate records and extracting data in a CRM database such as Salesforce
- Efficient administrative support for events and meetings
- Effective written and oral communication skills
The main duties of the Member Response Team Administrator role include:
- Providing timely and sensitive support for our members enquiries through a variety of communication channels
- Maintaining accurate and up to date records in our Salesforce database
- Efficient administrative support for conferences, ballots and other activities
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Employer Benefits
You will have access to a generous package of staff benefits including: -
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 16 April 2026.
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Grade: Band 2, London
Salary:
Spine points 38-34
Starting salary £39,911 p.a. rising to £44,466 p.a.
Location: PCS Clapham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
- Engage with members, representatives and colleagues through various communication channels including phone and email
- Provide a willingness to adapt to new channels coming onboard and new technologies
- Conduct research to provide information and have a good level of knowledge to support our members
- Signposting on the range of membership benefits PCS offers
- Process and assess benefit claims in line with policy
- Support members to access assistance from local reps within the PCS activist structure
- Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
- Support PCSs goal of member retention
- Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
- Work with the Team Leader to resolve and escalate members queries via the case management system
2. Telephony Support
- Use cloud-based telephony service for inbound and outbound calls
- Provide prompt and accurate call back advisory role
- Provide a rapid response service to enquires from PCS representatives and members
3. Maintain CRM database
- Use Salesforce based CRM to create and amend membership records
- Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
- Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
- Update, maintain and restructure activists, branch, group and employer information
- Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
- Ensure all union policies are adhered to, with particular reference to subscription policy
4. Office Support
- Full range of clerical and office administrative support
- Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
- Arrange for and distribute newsletters, circulars, etc
- Send, receive and deal with correspondence and electronic mail
- Set up and maintain computerised databases, spreadsheets, etc
- Maintain efficient filing systems (shared and individual), both paper-based and electronic
- Undertake routine day to day tasks
- Actively manage the Support Services mailboxes
5. Meetings, Conference, Election, Ballot and Events Arrangements
- Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
- Attend meetings, conferences, etc and produce accurate records in a timely manner
- Follow up action points where appropriate
- Liaise with operational staff, specialists and elected representatives on diaries
- Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
- Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
- Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
- Ensure all accessibility and equal opportunities matters are established and are met
- Assist with the administration of group events including conferences and elections
- Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
- Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness
6. Teamwork
- Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
- Maintain confidentiality of sensitive issues at all times
- Provide assistance to members of the team through support, guidance and training
- Attend and participate in team meetings
- Draft/update information required for the team
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Willing to work outside normal office hours and location subject to personal circumstances, and advance notice
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Date: March 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a member or customer-focused role providing information and advice in writing and over the telephone
- Maintaining and updating accurate database records
- Organising events/meetings internally and externally
TRAINING
- (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Preferred knowledge of Salesforce
- Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
- Ability to extract, manipulate and handle numerical and categorical data
- Communicate effectively orally and in writing
- Ability to handle sensitive situations effectively
- Ability to handle confidential information
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing.
As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.
This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers.
If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
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A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
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Motivation to help people from all backgrounds move into meaningful work.
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Confidence speaking with a wide range of people, from clients to employers.
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Strong organisation skills, with the ability to multitask and manage your workload.
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Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Join us and help transform lives.
We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives. This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.
As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care. A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.
Please refer to the job description for further information.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
First interviews: 27 April 2026
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
About Us
We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.
The Role
We’re looking for a conscientious People & Administration Assistant to play a key role in delivering an exceptional HR service across Global Dialogue.
You’ll support the Head of People and our core team, ensuring our HR systems run smoothly, our data is accurate, and our people processes are well‑coordinated, compassionate, and efficient. This is a fantastic opportunity for someone who thrives on organisation, values fairness and inclusion, and is ready to develop their HR career within an impact‑driven organisation.
The day to day of the role will be broad and varied and you will carry out tasks such as maintaining accurate employee records, posting vacancies and coordinating interviews in support of recruitment, keeping track of the employee lifecycle and providing broad team and administrative support. As part of this exciting role, you will also get the chance to observe and contribute to business partnering and wider employee relations tasks.
About You
The right candidate will hold CIPD Level 3 or possess a willingness to work towards it (Global Dialogue could support that study), and hold strong professionalism, discretion, and care when handling confidential information. Experience working with an HR system is essential; it would be advantageous if it were BreatheHR or Remote). You will also be confident with Microsoft 365, spreadsheets, and thrive in delivering excellent attention to detail and accuracy in your work.
The role would suit candidates who are comfortable working in a fast-paced organisation, and who hold some awareness of the pressures the HR team may face, given the organisation's vital work in a national and international human rights setting.
How to Apply
We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.
Our Commitment to Equity, Diversity and Inclusion
We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.
We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity.
The client requests no contact from agencies or media sales.
Employment & Progression Coach
Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London
Permanent, full-time
£31,500 & 34 days of annual leave
About Hotel School
Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.
Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed.
Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.
About the Role
Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.
As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.
You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.
Key Responsibilities
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Provide one-to-one, trauma-informed and person-centred employment support to students and graduates
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Help graduates overcome barriers and prepare for sustainable hospitality careers
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Work closely with employer partners to secure and support job opportunities
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Coordinate work experience placements and deliver employability workshops
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Collaborate with mentors and support services to ensure holistic, person-centred support
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Monitor and record the progress of students and graduates
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Follow safeguarding procedures and respond appropriately
About you
We’re looking for someone who is:
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Experienced working with people experiencing homelessness and/or other disadvantages or in
employment services
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Compassionate, patient, and calm under pressure
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Passionate about empowering and motivating people to move forward
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Experienced in supporting people facing barriers
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Highly organised, proactive, adaptable, with great communication skills
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Able to build trust and communicate well with a wide range of people in person
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Experienced in admin and using systems (MS Office essential)
Bonus (but not essential):
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Hospitality experience
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Knowledge of trauma-informed or person-centred practice
Benefits
Salary and Leave
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Annual salary of £31,500.
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Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays.
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Pension Scheme
Professional Development
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1:1 Coaching
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Supervision
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Group Reflective Practice
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Ongoing Training
Well-being and Support
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Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning.
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Wellbeing activities such as staff socials, yoga, mindfulness, and meditation.
Commitment to Diversity
We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.
How to Apply
Please send:
- A CV (max 2 pages)
- A Supporting Statement (max 350 words per question) responding to the four questions below
Supporting Statement Questions
You can draw on paid work, volunteering, or personal experience.
- Why are you applying for this role?
What excites you about The Hotel School and this opportunity? - Empowering people to achieve their goals Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
- Supporting people through challenges . Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
- How does your previous experience prepare you for this role?
Refer to the job description and share examples that show you're a good fit.
Deadline: 15th April 2026
Informal chats are welcome — please contact Dana.
We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.
Recruitment Process
If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.
Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.
We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.
Safeguarding
This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.
Please upload your CV and answer the four questions to complete your application.
About Us
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.
With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
The Role
The role will provide essential support to strengthen monitoring, evaluation and learning across Global Witness. Working closely with the MEL Lead and colleagues in the Campaign function and other teams, you will help collect and analyse data, maintain systems, and contribute to learning processes that enable us to understand and demonstrate our impact.
Key responsibilities include;
- Monitoring, Evaluation and Learning
- Systems and Learning
- Support for Reporting and Fundraising
Who we are looking for
• Experience in a monitoring, evaluation and learning role, or related experience in research, data analysis, or project support.
• Experience of working with partners in an equitable way and demonstratable experience engaging partners in and across MEL processes.
• Understanding of MEL approaches and methods, with some experience using both qualitative and quantitative techniques.
• Strong data management and analysis skills, including proficiency in Excel; experience with other MEL tools/software an advantage.
• Good organisational skills, with the ability to manage competing tasks and deadlines.
• Clear communicator and facilitator, able to present information in an accessible and engaging way.
• Collaborative and proactive team player, able to manage multiple tasks and meet deadlines.
• Commitment to Global Witness’s mission and values, including diversity, equity, and inclusion.
How to Apply
Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.
The closing date for this role is Tuesday 14th April.
To apply, we welcome a CV and 500 words which answers the following questions;
1. Can you share an example of when you developed or introduced a monitoring, evaluation and learning system, framework or tool for a team, project or organisation where people were time-poor, unfamiliar with MEL language, or sceptical of its value? What did you do to make it practical and useful? (250 words)
2.What do you think needs to change in monitoring, evaluation and learning practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words)
Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
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