People team administrator jobs in London, greater london

About the role:

No one should be locked out of psychological support because their life is complex, their trust has been broken, or services have struggled to reach them. In this role, you will help bring mental health support closer to people experiencing rough sleeping in Camden, working within SHP’s Rough Sleeping Outreach & Hub Service to support people whose needs may have been missed, misunderstood or left unmet for too long.

As Assistant Psychologist, you will work alongside the resident Clinical Psychologist to support psychologically informed, trauma-informed and compassionate practice across the service. You will help strengthen how we understand people’s experiences, respond to distress, reduce harm and create safer routes into support, stability and recovery.

This is a role rooted in both direct client impact and wider service development. You will contribute to assessments, one-to-one support, group work, reflective practice, case discussions and partnership working, helping staff and clients feel better supported when the work is complex and progress is not always straightforward.

You will be part of Single Homeless Project's (SHP’s) wider Psychological Services offer, with clinical supervision, learning and development, and the chance to grow your practice in a service where psychology is brought into the heart of outreach, not held at a distance.

About you:

• You bring a strong understanding of trauma, mental health, multiple disadvantage and the barriers faced by people experiencing rough sleeping.
• You are compassionate, reflective and resilient, with the confidence to build trust with people who may be wary of services or unsure about support.
• You can use psychological thinking in a practical, accessible way, helping clients and colleagues make sense of complex needs, risks and strengths.
• You work well as part of a multidisciplinary team, valuing partnership, curiosity and shared learning.
• You are organised, thoughtful and committed to safe practice, clear recording and using supervision to keep learning and developing.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Tuesday 14th July at midnight

Interview date: Wednesday 22nd July at SHP Head Office in Kings Cross

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About the role:

For a young person who has experienced homelessness, care, uncertainty or trauma, night-time can feel like the hardest part of the day. As a Night Support Assistant in our Camden Young People’s Service, you will be part of the steady, trusted presence that helps young people feel safe, seen and supported when they need it most.

You’ll work in our supported accommodation service for young people aged 16 and over, helping to create a calm, nurturing and secure environment through the night. Day to day, this will include completing welfare checks, responding to incidents or emergencies, monitoring building safety, recording and handing over key information, supporting young people who may be distressed or struggling, and helping make sure the service runs smoothly until the day team arrive.

This is more than keeping a building open overnight. It’s about building meaningful, boundaried relationships with young people, responding with warmth and confidence, and knowing when to act, when to listen and when to escalate. You’ll be supported with training, guidance and opportunities to grow your skills, whether you’re building your confidence in youth support, developing your understanding of trauma-informed practice, or looking to take your next step in supported housing. Working closely with the wider team, you’ll help make sure our service remains a safe foundation for young people as they move towards independence, confidence and a future shaped by their own goals.

Rolling Rota pattern (subject to change according to business need)

Week 1 40 hrs: Mon, Tues, Sat, Sun: 10pm-8.30 am

Week 2 30 hrs: Wed, Thur, Fri: 10pm-8.30 am

About you:

• You have experience supporting young people or young adults facing homelessness, risk, trauma or multiple disadvantage, ideally within accommodation or frontline support settings.
• You’re confident working awake night shifts and helping to keep the service safe, calm and welcoming overnight.
• You’re able to respond calmly to challenging behaviour, safeguarding concerns or incidents, adapting your approach to the needs of each young person.
• You’re comfortable keeping accurate records, using basic IT systems and working with numerical information as part of safe service delivery.
• You bring a reliable, resilient and thoughtful approach, with the flexibility to work a night rota that includes weekends and bank holidays.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 5th July at midnight

Interview date: Tuesday 14th and Wednesday 15th July at a Young Person's Service 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Job title: Customer Success Executive 

Reporting to: Customer Success Manager

Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)

Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)

We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.

Flexible working hours are available after successful completion of the probationary period. 

Primary Responsibility

As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.

You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.

The Role 

• Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
• Prioritise incoming calls (with occasional outbound calls when required).
• Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
• Prepare daily, weekly, and monthly stats/sales reports as needed.
• Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
• Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
• Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
• Stay up to date with new products and features across CharityJob.
• Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
• Support other internal departments when required and agreed with the Customer Success Manager.

The Person 

• Passionate about delivering great customer experiences
• Friendly, confident telephone manner
• Excellent verbal and written communication skills
• Strong problem‑solver
• Organised, methodical, and proactive
• Collaborative team player

Does this sound like you? If so, we’d love to hear from you, so please submit your application now.

The Company 

CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them. 

We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.

 Application Instructions 

Please click the ‘Apply Now’ button to submit your application.

Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

About the role

This is a dynamic and rewarding role at the heart of Spear’s operations, combining executive support, office coordination, and event planning. You will support our Senior Leadership Team, while taking on key cultural and administrative responsibilities across the Wider Leadership Team and organisation. Perfect for a highly organised, proactive people-person, you'll keep everything running smoothly behind the scenes while contributing to a vibrant culture dedicated to equipping young people to overcome barriers to employment and achieve their potential.

Key information:

• Salary: £28,000
• Location: Hammersmith, Office-Based
• Contract: One Year Fixed-Term Contract
• Part-Time, 3 days a week with flexibility to work this across 4 days if wanted
• 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Closing date: Friday 3rd July (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
• Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results.
• High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships.
• At least two years’ experience working in an administrative role, including direct contact with senior leaders.
• A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure.
• Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Administrator to play a pivotal role in our Domestic Abuse and Sexual Violence  Service in Newham

Sounds great, what will I be doing?

Newham Domestic and Sexual Violence Support Service is a community based integrated service providing support to individuals who have experienced domestic and/ or sexual violence including Domestic Abuse, Sexual Violence, Forced Marriage, Honour Based Violence, Female Genital Mutilation and Sex Workers. The services are being provided in a variety of ways including through Casework, IDSVA, and MARAC. We will be working closely with key partner agencies within the Newham Borough to provide holistic support to all individuals who have or are experiencing domestic and/ or sexual violence and to improve awareness within the community of domestic and sexual violence and the support that is available for victims. 

In this vital role, you will manage incoming referrals, liaise with partner agencies, provide compassionate short‑term support via our phone line, and ensure accurate case management across our systems. You'll also deliver domestic abuse awareness workshops, develop culturally sensitive resources, and build strong relationships with local community organisations to improve early intervention pathways. Working closely with colleagues, you'll help ensure every client receives a safe, respectful, and effective service, while upholding Hestia's values, confidentiality standards, and commitment to inclusive practice.

This is a hybrid role, with two days working from home, one day based in a co‑working location in Newham, and two days spent delivering community‑based work across Newham.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have a solid background in domestic abuse support, safeguarding, or related community‑based services, with experience handling highly sensitive information, offering advice to survivors, and working across multi‑agency domestic abuse teams. A deep understanding of the dynamics and impact of domestic abuse, gender‑based violence, multiple disadvantage, and trauma is essential, alongside knowledge of local community services and networks. The ideal candidate will bring strong administrative experience, including accurate data entry, confident use of MS Office, and the ability to manage complex tasks within tight timeframes. You will be calm, resilient, and able to manage challenging situations, while maintaining excellent communication, interpersonal, and organisational skills. Experience delivering workshops or training, engaging grassroots organisations, and building strong multi‑agency partnerships is highly desirable, as is familiarity with MARAC processes. Self‑motivation, the ability to work both independently and collaboratively, and a commitment to inclusive, culturally sensitive practice are key to success in this role.

 Female applicants only please - Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered

Location: London, UK or Toronto, Canada (Only candidates who are eligible to work legally without work visa sponsorship in the UK or Canada will be considered.)

Contract Type: Full-time (40 hours per week), permanent contract

Hiring Salary: GBP 63,618 or CAD 108,504 per annum (before taxes, dependant on successful candidate’s location)

Target Start Date: As soon as possible

Application Closing Date: July 5, 2026 23:59 EDT

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Paid leaves
• Competitive benefits
• Learning opportunities and 5 learning and development (L&D) days per year
• More information on what we offer is available on our website.

Job Description:

Job Title:  Talent Acquisition and People Development Specialist

Grade: 9

Reports to: Chief People and Culture Officer

Location HQ 

Direct reports: None

Department: People and Culture

1- Purpose: 

The Talent Acquisition and People Development Specialist is responsible for managing, improving and providing direction on Right To Play’s global recruitment, selection, and people development processes and initiatives to ultimately help build our reputation as an employer of choice for talented individuals pursuing careers with purpose.

2- Accountability & Responsibilities:

Recruitment Strategy Lead - 35 %

• Advise on candidate assessments, interview strategies and other steps in the recruitment process to ensure candidates skills and experience are fully assessed and internal candidates are given opportunities for professional advancement.
• Lead the enhancement of recruitment strategies to meet unit and organizational goals. 
• Responsible directly for full-cycle recruitment in HQs, Indigenous Programs, National Offices and selected roles in Country Offices as required.
• Provide guidance and support to the Global People & Culture (P&C) and the Global Leadership Team (GLT) team to tailor best practice to local context, maintaining consistency, transparency and safeguarded recruitment processes: define selection criteria, develop hiring profiles, source top talent through diverse channels. 

Talent Acquisition and Employer brand- 20% 

• Design and manage global talent acquisition strategy including recruitment and selection processes, sourcing strategies
• Serve as the primary administrator for Applicant Tracking System (ATS) and drive enhancements to system functionality and user experience.
• Develop innovative strategies to enhance employer branding in collaboration with key stakeholders such as Marketing & Communications, P&C Global Collogues and Unit Leads. 
• Forecast future recruitment demands, gather- data, conduct- analysis and provide- reports to Leadership and the Board on talent acquisition initiatives and key metrics. 
• Collaborate with internal departments to align recruitment needs with strategic planning and support the execution of Right To Play’s the Strategic Workforce Planning.

Onboarding -10%

• Oversee RTP onboarding process across multiple locations and manages onboarding for HQs ensuring a consistent and positive experience for all new hires. 
• Collaborate with local teams to align onboarding practices with organizational standards, including mandatory training and policy acknowledgement while adapting to regional needs, to create a seamless and engaging experience for new employees.

Learning and Development –35%

• Coordinate the development and implementation of RTP Annual Learning and Development Agenda in collaboration with P&C Team, functions leads and external providers.
• Support people managers in determining training needs of their teams for HQs, IP and NOs;
• Serve as the primary administrator for Learning Management System (LMS), optimize system functionality and user experience; and support departmental leads update their material and fully utilize this tool.
• Coordinate the global training activities offered to all staff including the learning week
• Coordinate talent mapping for the SMT and Specialist roles at CO level working closely with the CDs & ET.

Perform other duties as assigned

3- Scope (geographical and/or functional), Impact and Autonomy

Leads on attraction, recruitment and L&D across RTP. Provides direct recruitment support to HQs and NOs. Provides support and guidance to Global P&C staff on recruitment and learning and development. Identifies and manages potential risks within the recruitment process, ensuring timely escalation to the CPCO when necessary.

4- Leadership and Staff management

Provides recruitment advice and support to the Global P&C Team, unit leads, hiring managers on recruitment and L&D.

5- Information requirement for decision-making

Gathers information from leadership and hiring managers to ensure recruitment strategies are relevant and aligned with unit and organizations goals. Most information is available through internal resources. Analyzes relevant recruitment and L&D trends, market conditions and insights to support informed decision-making throughout the recruitment process and L&D activities across the full organization.

6- Innovation and Improvements

Proactively gathers market intelligence from across the INGO sector and beyond, to gain a competitive edge in sourcing, assessing, attracting and developing RTP workforce. Integrates improvements into relevant policies and practice.

7- Relationships & Communications: Internal / External

Internal – Unit leads, hiring managers, HQ P&C and Global P&C Team members, internal candidates

External – Candidates, recruitment firms, vendors, L&D consultants and professional networks

8- Expertise (Certifications / Education, Professional Experience)

• Bachelor’s degree in human resources management, talent management or similar.
• Excellent understanding of and experience in full cycle recruitment processes and adult learning methodologies and channels.
• 6 years experience as a Talent Acquisition and People’s development management in a multi-country organization, including managing a portfolio of countries.
• Well networked with direct experience recruiting internationally in at least 3 of the following: Africa, Americas, Asia, Europe, and/or Middle East
• Advanced knowledge and hands of experience of effective hiring platforms and learning management systems such as Applicant Tracking System (ATS) and Learning Management System (LMS).   
• Experience in relationship building, collaboration and stakeholder engagement with diverse stakeholders to create awareness of the organization’s brand.  
• Fluency in spoken and written English.   
• Fluency in additional languages such as Arabic and French is an asset.   

9- Core Competences

• Collaboration: Flexible, and integrity-driven approach to building trusted cross-functional partnerships. Ability to exercise discretion and confidentiality while maintaining employee and RTP interests at heart.
• Growth Mindset: Drives continuous learning and innovation by anticipating issues, adapting solutions and exploring emerging trends. Fosters a culture of improvement. 
• Resilience: Highly driven, independent and resourceful. Capable of problem-solving, achieving quality results, and able to multitask and prioritize daily workload while meeting deadlines.
• Professionalism: Demonstrate integrity, discretion, and while modeling ethical behaviour.
• Management and Interpersonal Skills: Exceptional communicator with an unmatched ability to coach diverse teams, and support senior leaders 

10- Additional Information This role requires flexibility to work outside standard business hours to collaborate effectively with global teams from multiple time zones.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Clinical Services Administrator

Contract: Maternity cover, 5days a week

​

Hours: 35 hours per week

​

Location: London, Finsbury Park

​

Starting salary:£30,052 - £34,860

​

Closing date: 28th June 2026

​

Expected date of interviews: w/k 6th July

​

Job ref: VA791

​

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

​

We have an exciting opportunity for a Clinical Services Administrator to join our innovative and friendly multidisciplinary team, situated at our London Centre, which is a purpose-built centre specifically designed for the treatment of torture survivors, with extensive indoor space and gardens.

​

Would you like to join our award-winning organisation?

​

About the role

​

You will provide administrative support to the London Clinical Service, which provides assessment and treatment to individuals, young people, children and families who have survived torture.You will be part of a team of Clinical Administrators who ensure consistency and continuity of administrative support to the Clinical Service. The administrative team support the Intake panel, Adult Therapy Team, Children, Young People, & Families Team, Pain management service, Care coordination service and interpreter bookings process. The role may also include supporting the reception team with reception duties and greeting clients, staff and visitors in a friendly and professional manner

​

About you

• You must have experience of working with administrative systems and Microsoft Office applications.
• It’s essential that your administrative experience was gained within a mental health and/or clinical setting.
• A key part of your role will require you to show support to colleagues and keep others informed of issues that affect them.
• To be successful in this role you must have the ability to plan and prioritise your own workload, and devise and implement simple systems and administrative procedures.
• You must recognise and value diversity and be willing and able to work effectively in a multi-cultural and linguistically diverse environment.

​

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

​

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

​

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £30,052 - £34,860.

​

To view the Job Description and Person Specification, please kindly see the attached file.

​

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

​

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

​

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all our work.

​

Hear more about working at FfT from our incredible staff by click here Video Link: Freedom from Torture on LinkedIn: Getting to know Freedom from Torture

​

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.

​

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

​

We reserve the right to close the vacancy early if we receive a high volume of applications.

​

No agencies please.

About the role

A fantastic opportunity has arisen for a full time Casework Administrator to join the Southeast Region Office Regional Office team at SSAFA, the Armed Forces charity. (Our region covers Berkshire, Buckinghamshire, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey and Sussex).

You will be responsible for providing specialist administrative support undertaking virtual telephone casework across the southeast region, working remotely with SSAFA Southeast Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.

To help you establish yourself in this new post you will receive excellent training and induction to the Southeast Regional Office. You will work closely with the Regional Casework Managers and Regional Operations Manager.

The post is home-based, lone working with support from your line manager and team colleagues. You will be required to travel for face-to-face casework in the region, predominantly along the south coast. Expenses will be paid for travel.

About the team

In this role you will be working closely with colleagues in the Southeast Region Office, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers, a Regional Operations Manager and a team of 8 Regional Casework Co-ordinators.

About you 

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

For more information and to apply, please click on the Redirect button. If you have any queries or would like to speak to someone about this role, please contact Sarah Evans by email for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 26 June 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Administrative Officer

Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract:  Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director

Join Our Team and Help Empower Women

Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?

We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.

As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.

About Us

Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.

Our work is driven by compassion, inclusion, and a commitment to creating positive social change.

About the Role

This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.

You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.

No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.

Key Responsibilities

Administration & Operations

• Provide day-to-day administrative support across the organisation.
• Maintain accurate databases, records, and filing systems.
• Manage incoming emails, telephone calls, and enquiries.
• Coordinate meetings, appointments, and diaries.
• Prepare documents, reports, correspondence, and meeting minutes.

Programme & Event Support

• Support the administration of programmes, workshops, and community activities.
• Assist with event planning and logistics.
• Maintain participant records and programme documentation.
• Support outreach and engagement activities. E.g. volunteer fairs

Stakeholder & Volunteer Support

• Respond to enquiries from beneficiaries, volunteers, partners, and community organisations.
• Support volunteer onboarding and record management.
• Assist with staff meetings, training sessions, and organisational activities.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to manage multiple tasks and priorities effectively.
• A confident communicator with strong written and verbal skills.
• Comfortable using Microsoft Office 365 and sharepoint.
• Professional, reliable, and able to maintain confidentiality.
• Passionate about supporting women and promoting equality.
• Flexible and adaptable in your approach to work

Essential Requirements

• Experience in an administrative, office support, or coordination role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a small team.
• Good IT and database management skills.

Desirable Requirements

• Experience working within the charity, voluntary, or community sector.
• Experience supporting events, workshops, or community programmes.
• Knowledge of safeguarding practices.
• Experience using CRM or client database systems.
• Language fluency particularly South Asian languages

Why Work With Us?

• Opportunity to make a real difference in the lives of women and families.
• Be part of a small but supportive and inclusive team.
• Flexible working arrangements where possible.
• Opportunities for learning, development, and progression.
• Meaningful work within a respected community organisation.

Safeguarding

AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.

Equality, Diversity & Inclusion

We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

How to Apply

Please submit:

• An up-to-date CV
• A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role

Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found

We reserve the right to close this vacancy early if we receive a high volume of applications.

We look forward to hearing from you.

Anna Freud is seeking a Training, Conferences and Events Assistants to join our world-leading mental health charity for children, young people and their families on a fixed term contract until 31 October 2026. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

In this role, you'll play a key part in ensuring our training programmes, conferences and events run smoothly, providing excellent customer service and high-quality administrative support while working closely with colleagues, trainers and participants across the organisation

• Be the first point of contact for customer enquiries, providing friendly, professional support and helping to deliver an excellent experience for everyone engaging with our training and events
• Support the planning and delivery of training programmes, conferences and events, coordinating the administration from initial planning through to completion and evaluation
• Manage day-to-day administration, including course bookings, transfers, cancellations, refunds, travel arrangements, meeting coordination and general office tasks
• Maintain accurate records and systems, updating databases, processing payments, issuing invoices, receipts and certificates, and ensuring information is kept up to date
• Work collaboratively across the team, providing reception cover when required, supporting colleagues and contributing to the smooth and efficient running of the Training, Conferences and Events service

What you’ll bring

The ideal candidate will be a highly organised and customer-focused administrator with experience working in a busy, process-driven environment, able to support the smooth delivery of training, conferences and events while managing systems, enquiries and competing priorities.

• Experience of working in a busy office or administrative environment, using IT systems including Microsoft Office and basic website maintenance
• Strong verbal and written communication skills, with the ability to provide excellent customer service to internal and external contacts
• Excellent attention to detail, with the ability to maintain accurate records, databases and administrative systems
• Ability to manage basic financial administration, including recording transactions and issuing receipts, refunds and related documentation
• Ability to manage your own workload, prioritise competing deadlines and work effectively both independently and as part of a team

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £27,294 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at Anna Freud, 4-8 Rodney Street, London N1 9JH

Contract type: Fixed-term until 31st October 2026

Next steps

Closing date for applications: midday (12pm), Friday, 03 July 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 06 July 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be in week commencing 6 July or 13 July

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

St Anne's Church is seeking an Operations Manager to play a central role in the day-to-day running of our busy church and community spaces in the heart of Soho.

This is a varied and hands-on role combining administration, finance, facilities management, compliance, event support, and operational leadership. Working closely with the Rector, clergy, staff team, volunteers, and contractors, you will help ensure that the church's activities, buildings, systems, and resources are managed efficiently, safely, and sustainably.

The successful candidate will be highly organised, comfortable managing multiple priorities, and able to take initiative when faced with new challenges. They will enjoy working with people while also maintaining the systems and processes that enable a busy organisation to thrive.

For more information, please download the job pack.

To apply, please click the 'Redirect to recruiter' button.

Programmes Coordinator

We are seeking an organised and proactive Programmes Coordinator to support the delivery of national educator development programmes, helping teachers, musicians and schools thrive through high-quality training and development opportunities.

Position: Programmes Coordinator (Educator Development)
Salary: £28,680 FTE
Location: Hybrid working with a London SE11 office base and a minimum of one office day per week
Hours: 21 hours per week
Contract: Permanent
Closing Date: 3 July 2026, 10am
Interview Date: 21 July 2026

About the Role

This is an exciting opportunity to join a collaborative programmes team and play a key role in the successful delivery of educator development and teacher training programmes across the UK. You will provide high-quality coordination and administration support, ensuring programmes run smoothly and participants receive an excellent experience throughout their journey.

Key responsibilities include:

• Coordinating training programmes, workshops, events and meetings
• Managing programme schedules, diaries, deadlines and communications
• Acting as a first point of contact for programme participants and stakeholders
• Supporting recruitment, enrolment, induction and progression activities
• Organising logistics for training sessions, observations and events
• Maintaining accurate records, participant information and programme data
• Supporting assignment administration, marking and moderation processes
• Managing online learning platforms and programme resources
• Assisting with financial administration, invoices, expenses and course fees
• Supporting evaluation activities, surveys and impact reporting
• Producing regular updates and communications for participants and stakeholders

About You

We are looking for a highly organised individual with excellent communication skills and a passion for delivering outstanding administrative support.

Essential skills and experience include:

• Experience coordinating schedules, meetings, diaries, bookings or events
• Strong organisational and administrative skills
• Experience working within a busy team environment
• Financial administration experience
• Excellent written and verbal communication skills
• Strong attention to detail and data management capabilities
• Confidence using Microsoft Office 365, including Word, Excel and Outlook
• Ability to manage multiple priorities and meet deadlines
• A proactive and solutions-focused approach to problem solving
• Strong interpersonal skills and the ability to build effective relationships

Desirable experience includes:

• Working within schools, education, further education or higher education settings
• Experience within the arts, music or cultural sectors
• Using systems such as Salesforce or similar CRM platforms
• Managing virtual learning environments or online platforms
• Coordinating projects and events
• Minute taking and stakeholder communications

About the Organisation

This organisation is dedicated to improving access, inclusion and quality within music education. Working with teachers, schools, musicians and young people across the UK, it delivers innovative training and development programmes that help create more inclusive and effective learning environments. The organisation offers a supportive and collaborative culture, flexible working arrangements and a strong commitment to employee development and wellbeing.

Other roles you may have experience of could include: Programme Administrator, Programme Officer, Education Coordinator, Training Coordinator, Learning and Development Coordinator, Project Coordinator, Events Coordinator, Programme Support Officer, Training Administrator, Operations Coordinator or Education Programme Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.