Policy coordinator volunteer jobs

At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.

Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.

Ready for something new?

We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.

2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet

Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.

1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide

Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.

Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills. 

The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.

It’s essential that applicants have their own car and are willing to drive a minibus (full training provided). 

Do a job that is amazing! 

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Carers leave

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline, delivering a high-quality advice, information, and support service to Black, minoritised and migrant women and girls experiencing violence against women and girls (VAWG).
To provide direct line management, guidance, and operational support to helpline staff and volunteers, ensuring the service is trauma-informed, safe, and effective..

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Deadline: Monday 27th April 2026 at 9:00 am
Interview dates: Thursday 7th and Friday 8th May 2026

As Communications Coordinator, you will play a central role in supporting the delivery of effective communications activity across this work. From coordinating our digital content and publications to supporting events and stakeholder communications, you’ll help ensure our communications are clear, accessible and well-executed.

We’re at an important point in our development as Funders Together continues to grow and bring together initiatives working across the funding ecosystem. This creates exciting opportunities to strengthen how we communicate our work and ensure funders, partners and communities can engage with the insights we generate.

We’re looking for someone who enjoys turning plans into delivery, improving systems and processes, and working collaboratively across a small and ambitious team. You will help ensure our communications activity runs smoothly and supports the wider goals of Funders Together.

Location: Bexley SASS / Bexleyheath Central Library (This role includes office working)

Salary: Unqualified: £18,806.40 - £19,629.44 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)

Qualified: £19,629.44 - £21,400.32 per annum (Based on an FTE salary of 30,671 - £33,438 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 24 hours per week 

Contract: Fixed Terrm Contract (Until 31st March 2027)

Closing Date: Friday 10th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Project Coordinator (Next Steps Domestic Abuse Drop-In Service) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As the Project Coordinator for the Next Steps Drop-down Service, you will oversee a team of volunteer mentors who provide ongoing emotional and practical support to women who have experienced domestic abuse, and previously accessed crisis services. Within this service, you will help cultivate a safe, supportive, and compassionate environment where women can rebuild confidence, reduce isolation, and progress in their recovery journey.

This role is rooted in lived experience and/or a deep sense of empathy and understanding, and is delivered through a trauma-informed, strengths-based approach.

About You

We are seeking friendly, reliable, and empathetic individuals who: 

• Are passionate about empowering women and supporting recovery from abuse 

• Are interested in developing skills and gaining insight into advice, support, and advocacy services 

• Can commit to supporting volunteers within an office environment

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Do you want to make a difference now and for the future?

Are you confident, approachable, self-motivated and have a flexible attitude?

Then join our team supporting Young Carers, aged 5-18 years, who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse.

You’ll deliver the service across Ashford and Swale, so your own car is essential. You will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and providing short-term interventions that support Young Carers to improve their resilience, educational chances and wellbeing. This might be signposting to local services, action planning or one-to-one support.

Working closely with schools and Childrens Services, you will make referrals to a range of professionals and community services, ensuring whole family needs are met and thereby reducing the impact of caring on the Young Carer.

As a CYP Coordinator, you will plan and deliver respite activities, providing opportunities for Young Carers to spend time with their peers and recognise that they are not alone.

Applicants may have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people. This is a full-time role.

You can make the difference and give a Young Carer their childhood back.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Family Support & Group Coordinator
Salary: £31,069 FTE equivalent
Hours: 25 hours per week (Tuesday to Friday)
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services

Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.

About the role

As Family Support and Group Coordinator, you will be responsible for:

• Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
• Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
• Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
• Planning and running Home-Start Elmbridge group/s as required
• Ensuring effective communication and working in partnership with other professionals

We’re looking for someone with:

• Proven experience of supporting parents and young children in a paid or voluntary capacity
• A solid understanding of safeguarding practices and experience working with vulnerable families
• Knowledge of current legislation and policies relating to children and families
• Knowledge of other agencies providing services for children and families
• Ability to supervise and manage volunteers and to work as part of a team
• Excellent written and verbal communication skills and relationship building abilities
• Excellent organisational and interpersonal skills
• A commitment to the values and ethos of Home-Start
• A clean driver’s licence and access to a car
• Ability to work flexibly, occasional evening or weekend work

What we offer:

Home-Start Elmbridge is a supportive, family friendly employer. We offer:

• Flexible working (within service need)
• Generous annual leave
• Pension contribution
• Ongoing training and professional development
• The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives

This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.

Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion.

We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.

Schedule and Interview Process

• Closing date: 23rd April 2026
• Shortlisting: Candidates notified by 24th April
• Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)

The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Secondary Coordinator

Location: Astolat – with opportunity for hybrid working.

Salary: £33,562 - £36,738 (Full Time Equivalent)

Do you love creating safe, fun and supportive spaces where teenagers can take a break, make friends and feel understood?

Are you excited by planning and leading youth clubs, socials and activities that help young carers build confidence and resilience?

Do you enjoy working directly with young people, building trust, and supporting them to overcome barriers in school, at home and in the community?

If so, you could be our next Secondary Coordinator — helping young carers aged 12–16 across Surrey feel connected, empowered and valued.

The Details

• We have two part-time roles available – both are fixed term (12 months)
• 27 hours per week worked across four or five days (0.75 FTE)
• Hybrid working – you’ll split your time between our Guildford office, your home, and community locations across the County
• Regular evening and weekend work is part of the role, ensuring young carers can access sessions around school commitments and family responsibilities.
• A driving licence and access to a car are essential, as the role involves regular travel across Surrey
• You’ll be reporting to our Young Carer Manager

The Secondary Coordinator is responsible for delivering a consistent and accessible programme for young carers aged 12-16. Based in a specific quadrant of Surrey, the coordinator will plan and lead a repeating schedule of evening youth clubs, weekend socials, and holiday activities which may include residential activities. This role is key to providing regular respite, reducing isolation, and building a strong peer support network for teenage carers.

Person Specification

• Experience working directly with children and young people, particularly those facing challenges or with caring responsibilities.
• Proven track record of building trusted relationships with young people and families from diverse backgrounds.
• Experience of working in or with secondary schools, including understanding school systems and pastoral support structures.
• Experience of multi-agency working, including liaising with education, health, and social care professionals.
• Experience in planning and delivering group activities, workshops, or 1:1 support sessions for young people.
• Understanding of the issues affecting young carers, including the impact of caring responsibilities on education, wellbeing, and social development.
• Knowledge of safeguarding procedures and child protection legislation.
• Awareness of the education system, including pupil premium, attendance, and inclusion policies.
• Understanding of equality, diversity, and inclusion principles, especially in relation to young people and families.
• Excellent communication and interpersonal skills, with the ability to engage and motivate young people.
• Demonstrate a thorough understanding of health and safety procedures
• Ability to proactively identify and manage risks to ensure a safe environment for all participants
• Strong organisational skills, including the ability to manage a caseload and prioritise competing demands.
• Ability to work independently and as part of a team, with a proactive and solution-focused approach.
• Confident in using digital tools and systems for record-keeping, communication, and reporting.
• Ability to advocate effectively for young carers within school and community settings.
• A professional qualification in Youth Work or Teaching, or willingness to achieve Level 3 within 12 months
• Full UK driving licence and access to a vehicle.

Why Work With Us

At Action for Carers Surrey, we’re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel appreciated and empowered in both your work and personal life.

Our Benefits Include:

• Generous annual leave – 28 days plus Bank Holidays for full-time colleagues, rising to 31 days with length of service.
• Company sick pay from day one, because your wellbeing matters.
• Paid carers’ leave, recognising and supporting those with caring responsibilities.
• Paid volunteering leave – up to two days a year to support a cause that matters to you.
• A paid personal celebration day to mark something meaningful — a birthday, family milestone, or special occasion.
• HSF – Health Saturday Fund membership, offering private healthcare support, Perkbox discounts and rewards, and an employee assistance programme.
• Flu jab reimbursement scheme to support your health and wellbeing.
• Employee payroll loan for help with unexpected expenses.
• Pension scheme with Smart Pensions, supporting your future financial security.
• Investment in bringing people together, including an annual employee conference and a summer social event to connect, collaborate and celebrate our collective impact.
• Staff carers group, offering connection, understanding and peer support.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.

The deadline for applications is 10am on Friday 17th April.

Depending on the volume of applications received, telephone screening may take place between Tuesday 21st April and Thursday 23rd April 2026.

Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey.  Interviews will be held between Monday 27th and Wednesday 29th April 2026, and applicants should ensure they are available on at least one of these dates.

We are looking for a Coordinator to help our small Quaker peace organisation to continue to thrive when our current Coordinator retires at the end of 2026.

You will work with NFPB trustees and members to support Quakers in the North of Britain in their peace work, which covers a wide range of issues. As the only employee, you will need to be self-motivated, flexible and able to work with volunteers and other organisations. The role includes planning and arranging events, networking, communications and administrative tasks. We are looking for someone who is passionate about helping others work for peace.

We would like the new Coordinator to be in post by early October to allow a reasonable handover with the current Coordinator.

NB: Whilst the office is currently in Bolton, this may move if a different location is more appropriate for the succesful candidate

Would you like to work for an organisation that believes that everyone, regardless of the challenges they face, should have the opportunity to thrive?

We are looking for a Volunteer Coordinator to lead on our volunteer recruitment, onboarding, training and management to ensure that every volunteer has a consistent, positive and empowering experience with Involve. Taking an organisation wide view of volunteering, you will improve the systems, standards and processes that underpin volunteer involvement to ensure that all our volunteers feel valued, confident and supported in their roles.

You will need to be able to drive and have access to a vehicle for this role, as it involves community visits. The role includes providing regulated activity with adults, so employment is subject to an Enhanced DBS check.  We consider all disclosures on an individual basis and are committed to fair and inclusive recruitment.

At Involve, we believe our team should reflect the richness and diversity of our society.  We welcome applications from people with a wide range of backgrounds, identities, and life experiences, including lived experience that helps you understand the challenges our communities face.  Whether you bring professional expertise, potential, or a perspective shaped by your own journey, we value what makes you unique and encourage you to apply.

Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.

Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.

We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.

This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.

You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.

As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.

This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.

This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.

Key aspects of the role include:

• Leading and supporting coordinators to deliver safe, consistent, and high-quality services
• Ensuring strong safeguarding practice and overall service quality
• Building relationships with community partners to strengthen and grow services
• Supporting the effective integration of volunteers across services
• Using insight, feedback, and experience to improve and develop services over time

Why join Evergreen?

• Make a genuine and visible difference to people’s lives
• Work in a values-led organisation with a clear sense of purpose
• Have real ownership and autonomy in your role
• Be part of a supportive and committed team
• Benefit from flexible working within a 30-hour week (typically 10am–4pm)

We welcome applications from people of all backgrounds who are able to work in line with our values.

If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

At Basecamp Adventure Trust, we empower vulnerable young people from West Yorkshire to thrive through unique, long-term programmes which harness outdoor adventure as a powerful vehicle for personal transformation. Through a combination of skills workshops, exhilarating adventure trips and a deeply relational approach, we challenge, celebrate and inspire young people to discover a newfound sense of confidence, resilience and self-belief, and to explore new possibilities for themselves. Our programmes are intensive, sustained and individualised to make a lasting positive difference on the young people we work with so they can lead happy, healthy and fulfilling lives.

This role demands a unique combination of skills. You’ll be a capable Programme Manager (or at the very least an aspiring one with a strong desire to step up from your current youth experience), with an understanding of the role outdoor adventure can have in supporting health and wellbeing and underpinning personal development.

In addition to this, we’ve got big ambitions to develop an events strand to our work, which brings together three separate but interlinked fundraising ideas. You will support us to create, shape and implement this new initiative alongside our team, helping us to turn our initial idea into a reality. We are proud to be very much a people-led organisation, so it’s possible that your own strengths and experience may sway the specifics of the role.

Reports to: Senior Management Team

Hours: Full time, 5 days (37.5 hours) a week, flexible working evenings and weekends as required

Salary: £28,000 - £35,000 dependant on experience

Location: The Old Fire Station, Leeds (Basecamp HQ), but the role also incorporates travel across Yorkshire and the Lake District

Transport: The role will require access to a car

Start Date: We will accommodate the start date depending on the individual’s situation, but we are looking to get someone in for Spring

Annual Leave: 22 days + bank holidays + 1x day off per Adventure Residential) to account for extra hours worked)

The Role

Programme Manager (~35% of the role) – We are looking for an enthusiastic and capable Programme Manager who can lead the delivery of our Core Programme, having the ability to directly work with young people, lead a team, have an acute eye for detail and organisation and a creative, dynamic approach to problem-solving. The Programme Manager role takes up around 80 days a year, with the days being weighted unevenly across the months of the year.

Events Coordinator (~65% of the role) – We are looking for a driven and creative Events Coordinator who will help us create a Basecamp calendar of external events, which will support our fundraising goals and bring a large and diverse audience to our work. The right candidate will be excited at the prospect of turning ideas into a reality, supporting us with the creative development of this idea as well as the practical implementation.

Programme Manager Roles and Responsibilities

Acting as the key point of contact to organise, deliver and oversee the Basecamp Core Programme to 1 cohort of young people, including managing residential trips, school workshops and other supporting sessions throughout the year’s programme (e.g. Taster Days, Graduation etc) (September - June).

This includes:

• Onboarding young people onto the programme, working in collaboration with schools to ensure our referral criteria are met and we have the information we need.

• Facilitating creative, arts and games-based workshops in school.

• Supporting day-to-day administration and management of the programme including maintaining a database and producing written communications and reports.

• Coordinating Adventure Youth Coaches, Volunteers, Instructors and School Supporting Staff on residential, as the main point of contact.

• Managing disciplinary action as required if a situation is escalated higher than Adventure Youth Coaches or Volunteers.

• Ensuring the highest standards of support, safety and safeguarding across the programme, in line with Basecamp’s ethos, policies and procedures.

• Providing ongoing feedback to young people, parents, carers and schools, through email, Whatsapp and handwritten cards.

• Working with partner organisation such as schools and instructors/activity providers, to ensure the Basecamp mission is consistent and everybody has the smoothest experience possible and to build the Basecamp ‘brand’ to an extent that the schools want to keep working with us and value the work that we do.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people.

Events Coordinator Roles and Responsibilities

Supporting our team to create, develop, test and implement a calendar of Basecamp events including third-party challenge events, Basecamp events and bespoke corporate adventure challenges. This calendar will support the building of both our new corporate partnerships programme, an innovative new take on traditional corporate fundraising as well as getting our brand-new Basecamp Community off the ground, our own version of an individual giving initiative.

This includes:

• Undertaking prospect research to identify corporate partners who we can build long-lasting, meaningful relationships with.

• Identifying key networking opportunities to help us raise our profile in West Yorkshire.

• Supporting us to develop our pitch to prospective corporate partners, creating bespoke partnerships which demonstrate our ethos, culture and impact.  

• Supporting the development of our new Basecamp Community initiative, creating the necessary comms and finding interactive ways to get members involved and feel a part of the community.

•  Supporting the implementation of systems and protocols that will allow us to effectively manage logistics, budgeting, risk assessments, and delivery on the ground, establishing new supplier partnerships in the process.

• Developing relationships with flagship event providers, maximising engagement with creative and far-reaching communication initiatives and providing supportive inspiring stewarding journeys for all involved.

• Working collaboratively across fundraising and comms ensuring we maximise the effectiveness of each event and that they are supporting our other fundraising initiatives.

Person Specification

The postholder will play a key role in the development and delivery of both programme and charity events. They will be a brilliant ‘all-rounder’ who can go from speaking to a group of 30 children in a muddy field, to being comfortable behind a laptop researching potential corporate partners, to feeling confident in creative meetings where our ideas become a reality.  We are looking for someone with a strong creative drive, excellent communication and interpersonal skills and the natural ability to use initiative. Whilst ticking the experience requirement boxes is important to us, we will always take a holistic view of your application and consider transferable experience.

• Demonstrated experience working with disadvantaged or vulnerable young people with empathy and compassion

• Proven understanding of the issues impacting young people today, including socioeconomic challenges, and mental health considerations

• Sound understanding of safeguarding and commitment to safeguarding and promoting the welfare of young people

• Experience coordinating, supporting or delivering programmes for young people

• Ability to take initiative to turn plans from scratch into successful events

• Willingness to contribute creatively to organisational development and bring fresh ideas

• Strong research skills, identifying partners who align with our ethos and culture

• Willingness to engage in community and corporate outreach

• Understanding of marketing, communication and social media and using various social networks to promote and build brands

• Ability to manage and prioritise multiple events seamlessly, quickly and easily moving between higher level strategic issues to on the ground delivery details

• Strong ‘relationship builder’ who is able to connect with young people, parents, teachers, and various external partners

• Confident hosting and talking to groups, and setting a positive, encouraging tone

• Flexible approach with the ability to adapt to a variety of settings, from office environments to outdoor residentials

• Strong problem-solving skills, especially in high-energy or challenging settings, with a positive mindset

• Resilience and a good sense of humour, suited to working in a dynamic and sometimes unpredictable environment

• High-level organisational skills

• Strong eye for detail and ability to multitask/notice multiple things going on at once and effectively deal with them

• Effective written and verbal communication skills, with an emphasis on creating professional yet personable written materials

• Proficiency in standard office software (e.g., Microsoft Office or Google Workspace) and database management, ideally some knowledge/experience of basic graphic design software such as Canva

Personal Qualities

Relationally-led: You’ll take a person-centred approach demonstrating empathy and patience that makes people feel seen, valued and respected.

Enthusiasm: You’ll be passionate about the work we do as a charity through both hands-on and office-based work and are excited to be a part of its journey and growth

Dynamic: You’ll be able to adapt to a variety of settings, from office environments to the outdoors, with the ability to notice multiple things going on at once and take initiative when things change.

Detail-oriented: You’ll have a keen eye for detail to ensure safety, quality, and consistency in our delivery, able to solve problems in high-energy or challenging settings with a positive mindset.

Creative: You’ll enjoy contributing creatively to organisational development, bringing fresh ideas whilst adopting a ‘think big’ attitude

Genuine love for the outdoors: You’ll innately understand the power of outdoor adventure, and how it stretches people to believe they are capable of so much more

Other requirements

• Willing to work flexible hours and work in outdoor environments/take part in outdoor activities

• A full driving licence and access to your own vehicle

• A satisfactory enhanced DBS check

• Satisfactory references

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Networks Development Coordinator to support the development of our networks to create inclusive, dynamic and engaging communities at UCL. We currently have nine networks at UCL and the purpose of this role is to empower, train and support our students to host events, run campaigns and raise awareness. You will help broker new partnerships with charities and other student groups, facilitating our students to build communities and get the most out of their time at UCL. You will also take a leading role in coordinating history months and awareness days, working with our student communities. 

This role will also work closely with UCL's Equality, Diversity & Inclusion Team to oversee support and development of elected student EDI Reps who drive equality initiatives across the institution.

Do you have experience in supporting students from liberation communities? Do you have experience of empowering and training students or volunteers? If the answer is yes, then we want to hear from you. 

Our ideal candidate will have experience of supporting others to make meaningful change, experience of lobbying and campaigning as well experience of event management and facilitation.