Public facing jobs
The Faculty of Pharmaceutical Medicine (FPM) is looking for a bright, dynamic self-starter who is keen to make a positive contribution in this new role within its Professional Development team.
The organisation
The Faculty of Pharmaceutical Medicine (FPM) is a charity and membership body for physicians who advance health through innovations in medicines, vaccines, medical devices, precision therapies, diagnostics, and digital health technologies. Our small team works closely with the Board of Trustees and our 1,600 members to deliver on our mission and our strategic objectives, to improve the health of the public around the world.
The role
The Revalidation & Specialty Training Intern role is an opportunity for someone who thrives on a challenge, who is happiest when putting their excellent organisational and customer facing skills through their paces. Someone who is at their best working collaboratively with others.
They will play a dual supporting the delivery of key GMC-regulated services:
·Revalidation - All doctors wishing to maintain a licence to practise are required to demonstrate they are up to date and fit to practise. It also gives extra confidence to patients that their doctor is regularly checked. FPM is a designated body for the purposes of revalidation, and the team works with a Responsible Officer whose role is to make a revalidation recommendation to the GMC.
·Specialty Training - The Pharmaceutical Medicine Specialty Training programme, or PMST, is a comprehensive four-year specialty training programme, offered exclusively by FPM. It is a cornerstone of FPM’s commitment to equipping pharmaceutical physicians with the specialist knowledge and capabilities to practise to the highest ethical and professional standards.
The postholder will support FPM’s Revalidation Manager and Specialty Training Manager in delivering a high quality customer experience.
We are looking for a bright, dynamic self-starter who is a team player, organised and has good communication skills. The ideal candidate will bring great energy, diligence and attention to detail, and will be keen to make a positive contribution in all aspects of the role. Specific tasks include: acting as the first line of response for queries; supporting the registration of new connecting doctors and trainees; assisting with administration of meetings, including circulating meeting notices, agendas and packs and handling apologies; and maintaining accurate records. An understanding of professional development in a professional environment is not necessary. Full training will be given.
The successful applicant will join FPM’s team initially on a 12-month contract which could be made permanent.FPM offers a fantastic benefits package, including flexible working, 29 days annual leave, and Christmas closure days. A pension is offered after three months.The role is offered subject to successful completion of the six-month probation period.
FPM welcomes and actively seeks to recruit people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Salary: £22,500
Hours: 35 hours per week
Term: 12-months initially
Location: Hybrid, comprising working in FPM’s London office for three days per week initially, with the option to drop to two days per week following successful completion of the qualifying period.
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.
The Volunteer Coordinator plays a significant part in contributing to the success of the team in coordinating key parts of the ‘volunteer journey’ (recruiting, induction, training, supporting, and retaining volunteers). Of equal importance is influencing colleagues and providing advice and guidance whilst building collaborative working relationships with key stakeholders. The role is vital to establishing good practice in volunteer involvement, developing a culture of positive engagement and raising the profile of volunteering internally and externally.
This is a 12-month fixed term contract
Key Responsibilities:
Relationships, teamwork and collaboration
· Build strong relationships and collaborate with key stakeholders across the charity to identify and implement ways to enrich the volunteer experience, maximise the volunteer opportunities and strengthen the volunteer infrastructure.
· Work collaboratively with teams that manage volunteers to provide good practice advice and guidance on effective volunteer supervision.
· Promote a positive culture of engagement that values, embeds, and promotes the work of volunteers both internally and externally.
· Take a proactive approach to understand external events and initiatives taking place across the charity, providing advice, guidance and support on the requirements for successful volunteer involvement.
Communication, resources and training
· In conjunction with the Volunteer Manager, coordinate the review, development and implementation of robust practices and procedures associated with all aspects of the volunteer journey.
· Working collaboratively with teams that manage volunteers, support with the development and implementation of volunteer training and associated resources.
· Lead on the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.
· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.
Administration, customer service and delivery
· Provide high-level customer service throughout the volunteer journey; contributing to recruitment, induction, training, support, retention and exit of volunteers in line with our values and strategy.
· Acting as a key point of contact for the import, maintenance and integrity of volunteering data, working with colleagues to ensure accuracy, validity and reliability that reflects volunteer contribution and delivers reliable insights.
· Coordinate the administration volunteer recruitment and selection process to foster an environment that promotes equality, diversity and inclusivity and ensure a fair and consistent approach is followed.
· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.
· Lead and support the effective delivery of volunteer involving activities at weekend events, where necessary.
What we are looking for:
· Strong understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.
· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.
· Significant experience of working to recruit, support, engage, and manage volunteers.
· Experience of working within the charity sector.
· Experience of working in a customer-service or people-facing environment.
· Experience of working with partners and/or external agencies.
· Experience of processing and/or handling personal (sensitive) data.
· Experience of evaluating volunteer activities and projects.
· Ability to build and maintain effective working relationships at various levels across the charity.
· Excellent communication skills, including networking and presentation skills.
· Strong negotiating, influencing and problem-solving skills.
· Developed organisational skills with a strong attention to detail.
· A conscientious approach to work and good time management skills.
· Ability to write guidance documents, which convey complex information clearly.
· Good project management skills with an ability to implement and coordinate large projects.
· Ability to work under pressure, manage conflicting priorities and changing deadlines.
· Excellent IT skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
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Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
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Ability to monitoring staff performance, and ensuring continuous professional development
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Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
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Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
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Good understanding of policy and procedures related to homelessness, benefits and housing market
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Experience of organising project delivery and development
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Experience of writing reports to showcase records and impact
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Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Our CEO, Daisy Srblin, has served since May 2022, and is expecting to take maternity leave from May 2026. We are looking for an excellent Interim CEO, to steward YCF in her 9-12 months away, lead our team and keep our charity on track.
2026/27 is set to be a busy period for Young Camden Foundation, as we navigate a complex ecosystem for the voluntary sector, embed new projects, and drive forward the objectives of our 2025-28 strategy. This is also a pivotal year for fundraising efforts, as is the case for many in our sector, and maintaining strong leadership on behalf of our dynamic and talented team will also be essential.
We are looking for an experienced Interim CEO, who brings particular proven expertise around fundraising, people and budget management, and reporting, as well as confidence in stakeholder relationships and proven leadership experience.
You will be responsible for a team of 7, reporting to a board of twelve, and managing a budget of around £1.3m. You will be responsible for the effective management and delegation of responsibilities throughout the team, via your three direct line reports. You will be responsible for reporting to funders on a regular basis, who fund everything from YCF’s core operations to our grants and onward projects. You will oversee YCF’s complex functions, including grant giving, membership and training, and youth engagement.
You will lead on YCF’s fundraising goals for 26/27 and beyond, helping to put YCF on a firm and confident footing as we look to the future. You will also lead external engagement work at the charity, ensuring YCF is represented and advocating in high-level spaces in Camden, whether with Camden Council, local Councillors, sector and member leaders, and local businesses.
Please download the full job specification for a complete breakdown of responsibilities and essential skills and experience.
KEY RESPONSIBILITIES
The job of a CEO is hard to define, especially in a small charity, so the list below is by no means exhaustive, or reflective of all the responsibilities you will undertake in post.
However, these summarise the key areas of responsibility and priority as Interim CEO in the 9-12 month period:
1. Fundraising on behalf of our objectives
2026 is a pivotal fundraising year for YCF, as with so many in the sector. You will lead on our fundraising efforts (including identifying and writing bids) for both core and project funding in this important year, to put YCF on the strongest financial footing possible in delivering our objectives to 2028.
2. Team management and leadership
The YCF team is a dynamic mix of individuals, ranging from longer-serving staff to newer staff. You will effectively lead our people (YCF’s key asset) driving performance by identifying development opportunities, and effectively delegating to get the most out of our team. You will also be called upon to make judgement calls on behalf of the team, when these come up.
3. Stewarding our finances
In our small organisation, the CEO is chiefly responsible for the effective stewardship of our finances. Working closely with our Finance Manager, you will set our 27/28 budget and steward and monitor our performance across both financial years (including around fundraising targets). You will oversee an effective audit process in 2026, and ensure records and invoicing are meticulous and kept up to date.
4. Supporting project management and delivery
While staff members hold responsibility for their work streams, YCF is a small team, and you will have overall responsibility and oversight for all delivery, including two sizeable projects in the 26/27 year (the delivery of the UK Government’s Holiday Food and Activities programme, (HAF) on behalf of the Borough of Camden, and YCF’s new cross-borough programme tackling Serious Youth Violence). You will ensure strong delivery across each workstream, identifying opportunities for development throughout, and stepping in where needed.
5. Ensuring effective communication
YCF has a wide range of stakeholders, including members, funders, partners and many others from our cross section of voluntary, public and private sector partnerships. You will be an effective communicator (verbally and in written form) and able to represent YCF in the spaces needed, including with prospective partners, on strategic boards, and with high-level stakeholders. You will lead the team in our written reporting to funders, guiding the team to harness our data to communicate our impact.
6. Oversee governance
Bringing experience with Board accountability, you will report to the board quarterly, and work closely with the Chair to ensure progress is being driven forward on YCF’s strategic objectives.
[While your closest working senior relationship will be with the Chair, YCF benefits from a very engaged board. As such, the trustees can be available to support you on an on-going or ad-hoc basis. Collectively, they have deep local connections, excellent sector knowledge and expertise in various functional areas such as HR, governance, finance and more.]
PERSON SPECIFICATION
We are looking for the following essential experience in our prospective Interim CEO candidate:
- Successful fundraising experience: You will have proven experience in fundraising in a VCS context, including from Trusts & Foundations, corporate sources, and Local Authorities. You will have direct experience in writing applications, making pitches and so on.
- Proven finance experience: As a proven sector leader, you will have experience managing complex and large organisational budgets. You will be able to demonstrate how you have set and managed budgets in the past, including stewarding budgets to effective use.
- Leadership and team management: You will have experience of leading teams, including in contexts without an internal HR function where these are held by the CEO. You will be well versed in all aspects of team leadership, including managing performance, supporting morale and maintaining YCF’s positive team culture. You will have held the position of Director or CEO before, and have experience reporting to a Board of Trustees, and knowledge of governance arrangements that support a healthy charity.
- Exceptional communication: You will demonstrate proven exceptional communication skills, both written and verbal. You will be well versed in compiling strong reporting to funders and stakeholders, as well as producing high quality reports for Trustees. You will also be an exceptional verbal communicator, representing YCF and the needs of our members in advocacy spaces.
- Project start up and management: While YCF has senior leaders to oversee work delivery, you will bring your own experience in project management, to help support existing and new projects at YCF, namely the Tackling Serious Youth Violence Project, which will begin in 2026.
- A positive attitude: Working in a small charity is tremendously rewarding, but it can be tough to lead a small organisation. You will demonstrate proven maturity in navigating those challenges, while bringing an optimism and positive attitude to your work, including all of the (many) responsibilities that fall outside of the ‘usual’ CEO job description, in a small charity.
We would also ideally be looking for some of the following desirable areas of expertise and experience:
- Working in a youth setting: Our Interim CEO will need to share our passion for a stronger Camden for all children and young people. Ideally you will also bring experience of working in a youth setting or for a youth focused charity in the past, and be familiar with some of the challenges facing children and young people
- Grant making: Our Interim CEO will steward a significant grant-making budget of around £1m per year. Our ideal candidate would bring knowledge of hyper-local grant giving for community led organisations
- Working with and for community groups: Our team works predominantly (though not exclusively) with members who are micro, small and medium sized. Ideally you will be well versed in the unique challenges facing grassroots community VCS organisations. You may bring experience leading a small charity yourself, proving your understanding of the unique leadership challenges in doing so
- Understanding Camden: YCF’s work is unapologetically rooted in our borough, with all its challenges and opportunities. Our ideal candidate brings an understanding of the challenges of living within inner London, particularly for communities facing disadvantage.
WHAT WE OFFER IN RETURN
We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture.
You will be working with a dynamic and enthusiastic team, and will also benefit from regular check-ins with a present and supportive Chair, as well as support from our experienced Board of Trustees. Flexible working is also available, after discussion and agreement with the Chair.
You will also benefit from:
· 25 days of annual leave per year (pro-rata’d for part time employees)
· In addition, your Birthday off (or closest working day) as paid leave
· Access to our Employee Assistance Programme, 360 Wellbeing, including 6 free in-person counselling sessions per year and unlimited 24/7 online and telephone GP consultations
· Training and development opportunities
· Free on-site gym access and access to free creative and fitness classes (and access to on-site showers) as part of our Labs membership
· Access to tea, coffee, biscuits and fruit each day at our office
· Discount on food and drink in Camden Stables Market
Please download the full job description for further information. Pease note the deadline for applications is Sunday 8th February - however the Charity Jobs advert will expire on Thursday 5th February, so please be sure to download this application and details of how to apply before this date.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
Are you looking for an opportunity to start your career supporting vulnerable adults?
About the role
We have an exciting opportunity to join one of our teams within the Hammersmith and Fulham accommodation pathway as Assistant Support Worker (known internally as Duty Worker). You'll be able to develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
You will be working at Edith Road, a 24 bed - high complex needs project supporting male only clients.
In this role you will;
- Jointly manage the safe day to day running of the project with other members of the team, and provide general support and advice to clients.
- Be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project.
- Coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.
- Help to run activities, support clients with matters such as attending appointments in the community, developing their interests and skills, recovering from complex health issues and other underlying causes behind their homelessness, and moving towards independent living.
The role is focused on supporting residents around their strengths and aspirations for the future.
The role is shift based and includes early and late shifts, weekends and bank holidays.
About you
This is a fantastic role for anyone looking to develop a career in the sector; a number of current Managers started their career as Assistant Support Workers.
You will have:
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
- Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 19 January 2026
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Head of Fundraising (internally known as Head of Income Generation)
Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-25 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.
The Role
This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. We support young people to design and build public spaces, equipping young people with the tools and agency to have ownership over their neighbourhoods.
Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.
Why Join Us
At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.
Key Details
This role is available on a 3 OR 4 day a week contract, subject to candidate preference.
Salary: £48,700 - 54,000 (pro rata, depending on experience) + 8% employer pension contribution
Full / part-time: 3 days (22.5 hrs) or 4 days (30 hrs) per week
Work pattern: Flexible
Holiday: 32 days plus public holidays (pro rata)
Location: Hybrid – at least 1 day per week in our office
Contract: 2 years (with potential to extend)
Start date: March / April 2026 (flexible)
To Apply
For more information and to apply, please visit our website.
Applications close Sunday 18th January 2026.
#fundraising #fundraising manager #head of fundraising #fundraising lead #fundraising director #director of fundraising
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.



The client requests no contact from agencies or media sales.
Role Summary
Job title: Communications Lead
Contract: Part-time (80% FTE), permanent position
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £44k p.a. (pro rata)
Reporting to: Director of Julie’s Bicycle
Start date: Ideally beginning of March 2026 - depending on candidate’s notice period
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership and action through advocacy, research, policy influence, training, path-finding projects and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information on all our programmes, please visit our website.
The Role
We’re seeking a visionary and collaborative Communications Lead to lead the next phase of our communications strategy. This role is about more than messaging — it’s about shaping a compelling and inspiring public voice for creative climate action.
You will be responsible for our brand, storytelling, content strategy, and creative outputs—ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll also play a key role in supporting our impact including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network.
This is a digital-first communications role, with a strong focus on content development, storytelling, and designing varied communication campaigns. You’ll oversee our editorial voice across blogs, email, social media, and digital content. Alongside our Marketing Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of ambitious strategic thinking and delivering content and projects on the ground.
You will collaborate with partner organisations to co-create communications, support joint campaigns, and ensure our voice is visible and aligned in the broader climate and culture movement. And while press/media remains part of the role, your primary focus will be digital content, brand positioning, and reaching new audiences.
You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Key Responsibilities
Strategy & Leadership
- Develop and deliver an inclusive, digital-first communications strategy that positions Julie’s Bicycle as a cultural leader in climate action.
- Work with senior leadership to drive communications that support organisational growth, impact and fundraising, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement.
- Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
- Champion our core narrative: putting climate action at the heart of culture.
Brand, Creative & Campaigns
- Lead on brand implementation, ensuring coherence of messaging and tone across all channels and materials.
- Deliver innovative and values-led communications campaigns in collaboration with partners and internal teams. Lead on key messaging, ensuring we are consistent and confident across all our channels.
- Take a data-led approach to maximise impact of our communications.
- Oversee design and creative production for campaigns, reports and digital content, (working alongside our Marketing Lead and with support from external designers/freelancers).
- Ensure communications projects are managed on time and on budget.
- Develop and implement communications for newer target audiences in particular leaders and change-makers across the environmental sector.
- Collaborate with our Marketing Lead to co-develop mar/comms strategies for individual programmes and projects, working closely with our programme leads.
Content & Digital
- Develop engaging, inclusive content across web, blogs, newsletters and social media.
- Shape and oversee editorial calendars that reflect our programmes, partnerships, research, and events.
- Lead on our content management and storytelling strategy.
- Ensure all content is optimised for audience growth, accessibility, and search (SEO), working closely with our Marketing Lead who leads on our overall web and SEO strategy.
- Support on the production of public reports and external briefing materials, ensuring appropriate tone and key messages.
- Manage internal and freelance team members producing social media content.
Partnerships & Profile
- Collaborate with cultural, environmental, and funding partners to co-create shared messaging, campaigns, and communications assets.
- Ensure JB’s story, voice, and impact are clearly represented in all collaborations and public-facing materials.
- Support JB’s role in coalitions and networks by developing communications that reflect collective aims and shared values.
- Work with the JB CEO and programme leads to create and implement a strategy for public-facing thought leadership.
Media & External Relations
- Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy.
- Support the Director and other team members with media briefings and public communications as needed.
- When funded opportunities arise, lead liaison with external PR and media consultants.
Team & Collaboration
- Line manage / support the management of the Marketing and Communications Coordinator.
- Work closely with all internal teams — partnership, consultancy, research, advocacy, programmes — to align messaging and amplify impact.
- Contribute to organisational learning, planning, and shared values.
- Support the implementation and day to day running of JB’s new CRM.
- With the Marketing Lead, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
- Support impact measurement and communication of impact.
Person Specification
Essential
- Substantial experience in a senior communications role, ideally within the cultural, environmental, or non-profit sectors.
- Significant experience in designing and delivering successful communications strategies.
- Exceptional writing, editing, and storytelling skills, with a track record of developing clear, creative, and inclusive content.
- Strong experience in campaign development, brand implementation, visual storytelling, and communications project management.
- Knowledge of content strategy, SEO, and audience engagement across digital platforms.
- Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
- Collaborative and confident communicator with experience working across teams and with external partners.
- Strategic thinker with a commitment to Julie’s Bicycle’s mission and values.
- Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
- Strong project management skills: the ability to meet deadlines and work flexibly across priorities in a fast-changing environment.
- Attention to detail and excellent proof reading.
Desirable
- Familiarity with climate and/or cultural policy environments.
- Experience working with funders, public bodies, or large-scale cultural partnerships.
- PR and media relations experience and contacts across digital and print channels
- Design, photography, or multimedia experience (or managing those with those skills).
- Experience contributing to organisational growth and development through communications.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to Apply
If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 18th Jan 2026.
We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Established in 1790, The RLF Grants Programme has helped over 6,000 writers facing financial difficulties by providing hardship grants to help cover day-to-day living costs living or unexpected bills. Working alongside the Head of Grants and fellow Grant Officer, you will be responsible for handling a caseload of applications from both new and returning writers; processing initial enquiries through to presentation to the RLF’s Grants Committee. The successful candidate will be a point of contact for beneficiaries (and their dependents), ensuring smooth delivery of the grants during the writer’s time with us.
Please note that the role involves regular contact with individuals who may be experiencing vulnerability, including those facing mental, physical, or age-related challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Médecins Sans Frontières/Doctors Without Borders(MSF)
In house, Face-to-Face Fundraiser
(private sites, events, festivals)
Médecins Sans Frontières (MSF) is looking for individuals who want to make an impact on our UK fundraising campaign.
About MSF
Médecins Sans Frontières is an independent, international, medical aid organisation, working where we are needed most in areas of conflict, epidemics, disasters and/or exclusion of healthcare. Putting people at the heart of our mission. The work we do is powered by medical ethics and the core values of being: Independent. Neutral. Impartial.
Job description
Our Face-to-Face Fundraisers are a huge part of the MSF mission.
Day to day, you will work in private sites (shopping centers/train stations) in and around London, inspiring individuals to join our campaign through long-term, regular donations.
Throughout the year, we fundraise at events like Healthcare Shows, Christmas Markets, food and music festivals in London and around the UK.
MSF isthe chosen charity for British Summer Time Hyde Park and the Brockwell Park Events, and over the years, we have also been on UK tours for artists such as: Muse, Ed Sheeran and Florence and Machine.
We work in raising vital funds for the work that we and at the end of your shift, you are free to enjoy the festival/events with your team.
Person specification
• 18+
• Based in London
• Fluent in English
• Self-motivating and target driven
• Able to effectively communicate
• Always-learning attitude
Requirements
• Able to commit to at least 3 consecutive working days - 22.5 hours per week (if working part time) A genuine interest and passion about Medecins Sans Frontieres as a charitable organisation
• Commitment to the core values of MSF - Independent. Neutral. Impartial.
• Ability to adapt to a variety of environments
• Weekend availability
• Willing to travel outside of London when needed for festivals, events etc (any travel outside of London zones 1-6 - expenses are covered)
• Opportunity to work extra shifts - during festival season
• Good interpersonal skills with an ability to build relationships, rapport with supporters and work within a team environment
• Committed, reliable and resilient
• No Face-to-Face Fundraising experience is needed to apply - just a genuine passion for MSF and humanitarian work
Main duties & responsibilities
• Build rapport and communicate effectively and accurately about MSF and its work, to inspire and motivate the public about MSF
• Represent MSF to the public in a positive and professional manner
• Have excellent time keeping
• Be responsible for the F2F equipment provided to you
• Be accountable for achieving daily goals or targets, in accordance with agreed Key Performance Indicators (KPIs)
• Undertake regular training in the London office to develop leadership skills
• Adhere to the guidelines of the IOF (Institute of Fundraising) and MSF policies
Pay
• £14.70 per hour (during first 4-week induction period), non-negotiable • £15.30 per hour (if induction period is passed), non-negotiable
• 3 paid induction training days (including a safeguarding training day) in the MSF UK office
• 1 paid team training day a month in the MSF UK office
This role is target based.
There is NO commission in this role.
Opportunity to develop into Team Leader positions.
Working schedule
• Full-time (37.5 hours per week) Tuesday - Saturday shift available Sunday - Thursday shift available
• Part-time (minimum of 22.5 hours per week) At least 3 consecutive days (including one weekend day)
Benefits:
• Company events • Health & wellbeing Program
• Paid annual leave
• Employee Assistance Program • Flexibility
• Opportunity to work extra shifts
• Ongoing training and support
• Amazing development opportunities within the team/wider organisation
Diversity, Equity and Inclusion
MSF UK is an equal opportunities employer. We are committed to our values of equity, diversity, and inclusion within our organisation and encourage applicants from diverse backgrounds to apply. We thrive when everyone feels comfortable bringing their best self to work. MSF UK celebrates diversity by creating an environment where colleagues feel supported, respected and valued for their unique potential. We are happy to consider any reasonable adjustments needed during the recruitment process.
Safeguarding
The safety and wellbeing of our staff is paramount to MSF UK. As a part of our induction process, we provide all staff with comprehensive safeguarding training.
Please be aware that due to thisrole being public facing and the topics ofthe conversation around MSF, staff are exposed to an increased risk of safeguarding incidents which can be challenging.
Candidates must have the right to work in the UK.
We look forward to receiving your application!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Park Officer to join us on a full-time, permanent basis, working 36 hours a week, as well as some weekends and evenings for events. The postholder will be required to work onsite 5 days a week.
The Benefits
- Salary of £33,666 - £37,921 per annum, depending on experience, plus an on-call allowance of £3554 per annum
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a rare and rewarding opportunity for an individual with a decent grasp of all things landscape, parks, horticulture and heritage-related to join our iconic and nationally treasured organisation.
You’ll get to enjoy the privilege of working in St James’s Park, one of the most historic and high-profile parks in the country, gaining first-hand experience in a unique environment where world-class landscapes, major events, heritage assets and daily public life come together at the very heart of London.
In return for your commitment, you’ll be supported to grow your skills and confidence through meaningful collaboration with experienced professionals, as well as terrific learning and development schemes.
So, if you’re looking for a career that combines purpose, variety and an extraordinary setting, apply today!
The Role
As a Park Officer, you will support the safe, smooth and welcoming day-to-day operation of St James’ Park.
Working closely with the Park Manager, Assistant Park Managers, Head Gardener, Senior Wildlife Officer and Volunteer Manager you will play a role across a wide range of park operations, from horticulture and estates activity to events, sustainability and public engagement.
You will support events and filming activity, liaise with contractors and estates teams, respond to enquiries from park users and stakeholders, and help maintain clear, engaging signage and public-facing information. This will include working on some weekends and evenings for event monitoring.
Additionally, you will:
- Carry out regular inspections of park facilities and infrastructure
- Monitor playgrounds, amenities and park furniture
- Assist with estate developments and compliance with licences and permits
- Help manage the park vehicles fleet and participate in the duty management on-call rota
- Ensure compliance with health and safety regulations whilst promoting a safe workplace and minimising risks
About You
To be considered as a Park Officer, you will need:
- Experience working at medium or large events at an operational level
- Report writing and proofreading experience
- Knowledge of Health and Safety principles, roles and responsibilities
- A basic understanding of best practice and technical matters relating to landscape, parks, horticulture and sustainability
- Good communication, interpersonal and negotiation skills
- A full, valid driving licence
Other organisations may call this role Park Management Officer, Park Operations Officer, Technical Officer, Urban Park Officer, Park Ranger, Park Warden, Forest Ranger, or Countryside Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Park Officer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Regional Manager for Northern Ireland, you will lead the growth and development of Stand by Me’s presence across the region. You’ll acquire, build and sustain meaningful relationships with churches, trusts, foundations, businesses and individual supporters, inspiring them to join our mission and make a lasting difference in children’s lives.
You’ll oversee our Northern Ireland office and team, ensuring that capacity and strategy are aligned to increase income and child sponsorships. You’ll represent Stand by Me at events, services and conferences, and lead trips to our overseas projects, helping supporters experience firsthand the life-changing impact of their giving.
This is a strategic, outward-facing role for a relational leader who relishes finding fresh opportunities for support, can inspire others, communicate vision with authenticity and grow lasting partnerships.
We rescue children, then we do whatever it takes to provide the care, love and attention they need to thrive.
The client requests no contact from agencies or media sales.
Do you have strong organisational skills, sound judgement and a proactive approach to executive support? Join Shelter as our Executive Assistant in Campaigns, Policy and Communications and play a key role in supporting senior leaders to deliver influential campaigning, policy and communications that help end the housing emergency.
About the role
The Executive Assistant (EA) is responsible for the efficient running of the Director’s office and for providing executive support for the Directorate Leadership Team and the Wider Leadership Team.
The following job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time which are broadly consistent with those in this document. This job description does not form part of the contract of employment.
Role specifics
We’re looking for an experienced Executive Assistant, with excellent organisational and problem-solving skills and the confidence to work proactively and on their own initiative. You’ll have strong experience supporting senior leaders and executive-level meetings, including agenda setting, minute-taking and follow-up, as well as working with non-executives such as Boards of Trustees. You’ll be comfortable managing complex diaries and inboxes, drafting correspondence, producing high-quality documents and presentations at pace. The role also involves supporting a public-facing executive, including media work, events and high-profile engagements, alongside event planning or project management. You’ll be adept at building strong relationships, anticipating needs, and handling a varied workload calmly and effectively.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Campaigns, Policy and Communications (CPC) directorate at Shelter researches and understands the full range of Shelter’s audiences, creates the content, products and strategies needed to engage and support them, and campaigns for the systemic change needed to end the homelessness and the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Through our One World in Schools (OWIS) programme, we use powerful short films and discussion-based teaching resources to help young people question harmful narratives, build empathy, and take civic action.
Operating across Europe, OWIS is now expanding into the UK, building on its strong international reputation in human rights education.
PIN seeks a dynamic, mission-driven consultant to lead the implementation of the OWIS UK Growth Strategy — a four-month, grassroots plan to grow visibility, school engagement, and strategic partnerships across the UK.
The consultant will translate the strategy into action, working closely with the PIN UK team to test, learn, and build the foundations for long-term programme growth.
Key Responsibilities
Build Relationships with Schools and Teachers
• Gather qualitative insights from teachers about challenges and needs in addressing OWIS topics to ensure the OWIS content and approach (the OWIS “product”) is relevant and appropriate.
• Recruit and support 5-8 pilot schools to trial OWIS content and provide feedback.
• Engage teachers as champions and contributors to testimonials or case studies.
Build Product and Partnerships
• Establish strategic relationships with NGOs, academic partners and local authorities.
• Coordinate development of a simple UK-facing digital platform or landing page for content access.
• Curate and develop content, collaborating with aligned organisations to explore joint licensing or resource-sharing.
Build awareness and a model for cost-recovery
• Produce content for 2-3 online posts a month aligned with OWIS messaging.
• Work with PIN UK to pilot the 'Friends of One World' public donation initiative.
• Map and engage potential high-net-worth individuals and potential patrons.
• Demonstrate clear linkage between funding and measurable classroom impact.
• Provide recommendations for sustaining and scaling the UK programme post-consultancy.
Monitoring, Evaluation and Learning
• Maintain a simple monitoring framework tracking outreach, engagement, and partnerships.
• Produce monthly progress updates and a final 4-month summary report outlining results, challenges, and next steps.
Expected Deliverables
• Minimum of 5 pilot schools actively engaged.
• 3–5 new strategic partnerships established or formalised.
• UK-facing landing page or MVP platform launched with curated content.
• Content for visibility building (thought-leadership pieces, testimonials)
• Impact summary (qualitative and quantitative) at the end of 4 months.
Requirements
• Experience working in or alongside the UK education system, ideally with teachers, schools, or education-focused NGOs.
• Proven experience in programme or outreach implementation — ideally in education, youth engagement, or communications.
• Strong stakeholder engagement and relationship-building skills.
• Excellent written and verbal communication abilities
• Self-starter mindset with the ability to work independently and manage multiple workstreams.
• Demonstrated commitment to human rights, inclusion, and civic education.
• Right to work in the UK as per UK goverment regulations
Desirable
• Experience in fundraising, partnership development, or donor engagement.
• Understanding of UK PSHE, Citizenship, or Media Literacy curricula.
• Knowledge of content curation, digital platforms, or educational resource design.
• Familiarity with digital tools (e.g. Squarespace, Canva, Google Workspace, Mailchimp).
Desirable
• 34,000 – 37,000 GBP Full Time Equivalent (contract will be 50% FTE)
• 25 days of holiday annually plus 3 study leave days (50% pro-rata);
• Open and informal organizational culture, interesting and creative work
• Flexible working hours
• Access to PIN’s Learning Hub, - e-learning and internal webinars support continuous growth and personal improvement;
- Travel costs and expenses covered
PIN UK is part of PIN, a global non-profit working in more than 40 countries to promote human rights, humanitarian aid and social inclusion
Job summary
Job title - Fundraising and Membership Officer
Responsible to - Fundraising Operations Manager
Salary - £24,645 - £26,275 FTE per annum (pro rata)
(£19,716 - £21,020 actual) Exact salary dependent on experience
Hours of work - Part time - 28 hours per week (0.8 FTE). We consider part-time/job-share and flexible working requests
Annual leave - 30 days + 8 bank holidays per year pro rata
Location - This role is hybrid - split between home working and our Bristol office. You will be required to work a minimum of 50% of your hours from the office each week.
Job purpose
This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.
Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.
You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.
Key duties
Membership
- Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
- Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
- Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
- Maintenance and creation of the mailing lists for our membership magazine, InterAction. Assist with the distribution of the magazine across all channels (post, email, audio).
Individual Giving & Trading
- Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
- Assisting with the administration of our Winter and Spring raffles and Lottery programme.
- Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
- Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
- Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required. You will be required to work at least 50% of your hours from the office.
- Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required
- To positively promote the work and activities of Action for ME at all times
- To contribute to the team’s overall strategy delivery, annual planning and budgeting.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person Specification
Experience and knowledge
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Minimum 2 years previous fundraising experience (desirable)
Skills and Behaviours
- A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
- Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
- Excellent written communication skills including creating reports to measure progress.
- Ability to use own initiative, solve problems, work independently and to work well in a team.
- An understanding of data protection including UKGDPR
- Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
- An understanding of ME and the impact on people affected by it (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.

