Public facing jobs
Support and Information Officer
Hours: 28 hours per week, to be worked flexibly over 4 days with some evening and weekend working as required.
Salary: £18,940 to £19,280 per annum (£23,675 to £24,100 per annum full time equivalent)
Contract: Permanent
Location: Big C’s Norwich support centres. Work from other Big C premises and public events will be required.
We have an exciting opportunity for a compassionate and proactive individual to join Big C as a Health Academy Support and Information Officer. This is a varied and rewarding role where you’ll support the delivery of activities and services that make a real difference to people affected by cancer across our community.
About the role
As part of our small Health Academy team, you’ll work closely with the Health Academy Lead, Nutritionist and Physical Wellbeing Facilitators to deliver a range of wellbeing activities and events. From supporting programmes like Get Moving, Walking Football and Fishing for Wellbeing to attending community events, your work will help promote healthier lifestyles, encourage behaviour change, and raise awareness of cancer prevention and early detection.
You’ll also be a welcoming and supportive point of contact for our service users, offering practical support, listening, and guidance, while helping to ensure services are delivered safely, effectively, and in line with best practice. Alongside this, you’ll support the smooth running of the team through administration, data collection, and collaboration with colleagues, volunteers, and external partners.
Key responsibilities:
- Support the delivery of Health Academy activities, wellbeing programmes, and external events
- Provide a warm, supportive point of contact for service users, offering information, guidance, and signposting to appropriate services
- Assist in assessing and responding to service user needs, working within agreed policies and under appropriate supervision
- Coordinate and support administration, data collection, and reporting to help inform service development
- Work collaboratively with colleagues, volunteers, and external partners to deliver high-quality services
- Support the organisation and maintenance of equipment, resources, and health and safety requirements
- Represent Big C at events and contribute to the ongoing development and improvement of services
If viewing this vacancy from our website, you can download the full job description here: Support and Information Officer.
An accessible version of the job description for visually impaired applicants is available here: Support and Information Officer – Accessible Version.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Duties and Responsibilities
Strategic Implementation
Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.
Work with the CEO and trustees to:
- Define strategic workstreams
- Establish measurable organisational KPIs
- Identify capability gaps and development needs
- Develop a structured strategy implementation framework that enables effective delivery across the organisation
Operating Model Design
Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.
This will include:
- Programme structure and service architecture
- Governance and decision-making frameworks
- Internal processes and ways of working
- Data, reporting and impact measurement systems
- Team structures and capability requirements
Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.
Business Planning and Financial Modelling
Develop a clear strategic business case underpinning the new strategy. This will include:
- Financial projections
- Income pipeline modelling
- Investment requirements
- Scenario planning for growth and risk
Provide analysis and recommendations to support board-level decision making.
Programme & Transformation Management
Act as programme lead for key strategic initiatives, including:
- Scaling of youth employability programmes
- Strengthening organisational infrastructure
- Development of a standalone mental health service
Develop and manage a comprehensive implementation plan, ensuring:
- Clear timelines
- Resource alignment
- Risk management
- Delivery accountability
Maintain a live transformation risk register and ensure issues are addressed proactively.
Stakeholder Engagement & Organisational Change
Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:
- Facilitating internal workshops and planning sessions
- Supporting senior staff to translate strategy into operational delivery
- Communicating progress to trustees and key partners
- Managing organisational change and maintaining momentum
Act as a trusted advisor and sounding board to the CEO throughout the transformation process.
Qualifications
Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable
Experience
Proven experience leading strategy implementation, organisational transformation or operating model design - Essential
Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential
Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential
Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential
Strong track record of delivering initiatives from concept through to implementation - Essential
Experience working in the charity, social enterprise or public sector environment - Desirable
Experience working closely with CEOs, boards or senior leadership teams - Desirable
Understanding of youth services, employability, public health or community development sectors - Desirable
Skills/Attributes
Ability to translate high-level strategy into practical operational delivery - Essential
Strong analytical and problem-solving skills - Essential
Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential
Highly organised and able to manage multiple workstreams simultaneously - Essential
Comfortable operating with high levels of autonomy and responsibility - Essential
A pragmatic, solutions-focused mindset - Essential
Your CV should include the names and contact details of two referees. It should also include your notice required from an existing employer.
Please limit your CV to two sides of A4. Your cover note should also be limited to two sides of A4.
The client requests no contact from agencies or media sales.
Youth Outreach Practitioner – Glasgow
Salary: Up to £32k
Hours: Full time
Location: Glasgow
Contract: Permanent
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work.
The role
We are looking for a Youth Outreach Practitioner for our Glasgow team and are keen to receive applications from those living in and around the City of Glasgow. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).
As a Youth Outreach Practitioner, you’ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown.
You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support.
Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.
Your base would be near to Glasgow Central Station with regular travel between the station and working in the boroughs of North Lanarkshire, South Lanarkshire, Glasgow and Renfrewshire. This role involves some evenings and weekend hours.
About you
You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential.
You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK.
Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must.
A full person specification can be found in the job pack.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing Date: Sunday 10th May at 5pm
1st interviews are scheduled to take place on Thursday 21st May 2026
2nd interviews are scheduled to take place on Tuesday 2nd June 2026
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Interim CEO
6 Months Fixed Term Contract (Maternity Cover)
This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010
Candidate Pack
Dear Candidate,
Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.
KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway . KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.
KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse. We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group, who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development. We also have a range of volunteers who support us with various aspects of the service provision.
In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.
In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.
We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.
Shauna McCusker
Chair of Trustees
Kent Sexual Assault & Abuse Service
Role Details
Salary:
£50,000 (Pro Rata), 0.8 FTE Contract
Base:
Canterbury (Travel to Other Sites Will Be Required)
Contract:
0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings
Benefits:
3% Pension Contribution
Employee Discounts Scheme
28 days annual leave plus bank holidays (pro rata)
Employee Assistance Programme
Flexible Working Negotiable
Requirements:
Right to work in the UK
An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car
Responsible To: Chair of Trustees
Main Purpose of The Role
The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors. The overarching duties and responsibilities of the CEO is responsible for the following:
• Strategic feminist leadership of the organisation & staff
• Management of human resources and physical estate
• Direct and manage fundraising & finances
• Act as the primary public representative locally, regionally and nationally.
• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence
• Line management of management team
• Working collaboratively with the Board of Trustees
At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.
About KSAAS
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
Our Vision
KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community.
Our Mission
It is our mission to:
• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work
• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors
• Challenge oppression in all forms
• Challenge societal attitudes that condone and collude with sexual violence
Job Title: Chief Executive Officer Responsible To: Board of Trustees
Main Responsibilities of Post:
Strategic Leadership
• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service
• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service
• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations
• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities
• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan
• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.
• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway
Finance and Funding
• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees
• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation
• Sit on the finance committee to ensure effective financial management and reporting
• Manage relationships with key funders and ensure that all contractual obligations to funders are met
• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation
Partnership and Communication
• Represent the voices of survivors of sexual violence at key strategic meetings
• Ensure effective communication of information from KSAAS to all key internal and external partners
• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent
• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.
• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.
• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.
• To be an effective public speaker with the ability to influence.
Management, Resources and Policy
• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.
• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.
• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.
• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.
• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.
Legality and Governance
• Accountable for organisational compliance with general legal obligations, Charity Commission regulations, membership obligations & safeguarding responsibilities.
• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.
• Provision of appropriate and timely reports to the Board ofTrustees.
• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.
• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.
• To carry out any further work that is reasonably in line with thisposition.
To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:
• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.
• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.
• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors
• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change
• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.
• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.
• Experience at senior level of successful financial management, including responsibility for significant complex budgets.
• Experience of working with a variety of media to successfully promote an organisation or issue.
• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.
• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.
• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees
• An understanding of trauma informed care / service provision and the challenges associated with such services
• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences
• Excellent organisational skills and an ability to prioritise and manage competing demands
• Commitment to self-development, self-reflection and personal wellbeing
• Able to travel & work between sites across Kent when needed
• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.
• Able to work independently, in close teams and across services
• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills
• Excellent organisational and time management skills.
How To Apply
KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. We lead the charity’s media and strategic communications activity, ensuring clear, accurate and compelling storytelling that supports research, fundraising and organisational priorities. The Strategic Communications Officer will be part of the Corporate Communications team – one of several specialist teams in the wider Department.
The Strategic Communications Officer will play an important role in delivering high‑quality campaign and communications activity that supports ARUK’s strategic goals. Reporting to the Corporate Communications Manager, this individual will mainly work collaboratively with colleagues across Brand and Strategic Marketing on our big impact campaigns, as well as supporting the corporate communications team when capacity requires – this could be working with the CEO office, Fundraising or filling a need from the wider team.
The role holder will help to coordinate campaign workflows, gather accurate information, and support the delivery of integrated communications activity. The Strategic Communications Officer will contribute to the smooth running of campaigns by maintaining organised processes, supporting planning and reporting, and helping to produce content that strengthens understanding of dementia and the urgent need for research. The postholder will also help to create engaging, accessible content for cross‑channel campaigns and ensure that messaging is consistent, evidence‑based and aligned with organisational priorities.
Projects to own and drive forward include World Alzheimer’s Month, the Christmas campaign, and other key organisational priorities.
Key Responsibilities:
Delivery & Production
· Support the research and production of campaigns and projects, including the World Alzheimer’s Month, Christmas campaigns and other Brand activity.
· Support on development of communication plans and materials for supporter‑facing activities and campaigns.
· Write, edit and proof content for campaigns and projects ensuring accuracy and narrative alignment.
· Prepare, write, pitch and issue media stories to generate coverage for our initiatives and campaigns.
Research & Information Support
· Monitor external trends and sector‑relevant topics to inform content and news planning.
Cross‑Team Support & Collaboration
· Work collaboratively with the Brand team, as well as the wider communications teams on shared projects.
· Support internal communications and the social media team for priority campaigns and strategic projects.
· Build strong relationships with internal stakeholders to understand content needs.
· Work closely with teams to ensure their content embodies Alzheimer’s Research UK tone of voice.
Administration, Planning & Coordination
· Provide project coordination support for major cross‑channel campaigns and key organisation publications.
· Maintain clear documentation ensuring campaign materials and project assets are well organised.
· Contribute to content calendars for news and campaigns.
· Manage external freelance support in peak periods.
Quality, Accuracy & Compliance
· Support continuous improvement by sharing campaign insights and recommending enhancements, including introducing repeatable process and templates.
· Champion equity, diversity and inclusion in all communications.
· Ensure clear, accurate and consistent messaging across all outputs.
What This Role Delivers
· Engaging, accessible cross‑channel campaign content that strengthens ARUK’s strategic communications.
· Improved coordination of major brand activity and strategic communications projects.
Knowledge, skills and experience needed:
· Experience in communications, campaigns, marketing or digital content roles.
Strong writing, editing and proofing skills with attention to detail.
· Experience producing content across multiple channels.
Ability to adapt complex topics into engaging communications.
· Experience supporting cross‑team partnerships or agencies.
· Strong organisational skills and ability to manage multiple deadlines and projects.
· Creative thinker with proactive, solutions‑focused approach.
· Collaborative, confident working across teams.
· Able to work independently with strong attention to detail.
· Confidence using digital tools, CMS platforms and MS Office.
· Enthusiastic about learning and communications best practice
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:
- Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
- LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.
Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.
Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.
Please apply by sending your CV, along with a covering letter (no more than two pages), telling us why you think you are the best person for the job.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.
Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
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10 nights free hostel stays per year for you and up to 3 friends or family
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Access to YHA’s staff discount and cash back portal
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Free YHA Membership each year
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Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our website for more information.
What will you be doing as Head of Communications and Engagement?
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Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy
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Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.
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Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives
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Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders
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Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels
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Line manage the Internal Communications Manager
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Lead on media relations and press engagement, including external agency support and spokespeople
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Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise
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Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities
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Manage crisis communications strategy and process
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Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary
What Skills and Experience do you need?
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Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation
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Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels
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Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications
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High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach
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Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications
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Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective
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Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses
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Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies
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Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure
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Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.
A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.
With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.
To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.
The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.
If you have any questions about the application or recruitment process, our contact details can be found in the job pack.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
Interim Events Fundraising Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Interim Events Fundraising Officer
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We are seeking an experienced Interim Events Fundraising Officer to provide additional support to our friendly and passionate Events Fundraising team over the next 12 months.
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The role will involve delivering a range of UK‑wide challenge events from our established events portfolio.
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You will be passionate about events fundraising and enjoy working as part of a busy, collaborative team.
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The role sits within the Events team in the Mass Supporter Giving department, which generates over £1.3 million in income.
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The Interim Events Fundraising Officer will play a key role in our plans to grow and develop this area of fundraising.
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We are looking for someone who:
- Enjoys building strong relationships
- Is confident in creating engaging supporter communications
- Has excellent attention to detail
- Thrives in a fast‑paced, team‑focused environment
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In return, you will join a supportive and high‑performing team and make a meaningful contribution to supporting people affected by bowel cancer.
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The role is managed by the Senior Events Fundraising Officer and works closely with:
- The wider Public Fundraising team
- Marketing and Communications
- Data and IT
- Finance teams
- External agency partners
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
The Chief Executive & Creative Director holds the most senior post at Dance City, unites the creative and strategic functions of the organisation, and is accountable to the board of trustees for the good management and impact of the charity. The Chief Executive & Creative Director leads and works collaboratively with the board, senior management team (SMT) and stakeholders and partners to ensure that Dance City creates opportunities for people to create, produce and experience dance at its very best. The Chief Executive & Creative Director drives the business, identifying commercial opportunities, securing financial resilience, and ensuring that Dance City’s programme is at the vanguard of sustainable dance development in the region. The Chief Executive & Creative Director is based in the northeast and plays an active role in the social life and cultural communities of the region.
Role Profile and Person Specification
Key deliverables
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Lead on Dance City’s vision, values and organisational objectives and ensure the relevance and sustainability of its creative programme.
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Ensure there is alignment between Dance City’s creative ambitions and its business needs and that all activity is delivered to the highest possible standards to plan and within budget.
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Grow the organisation’s earned income and shape and set targets for initiatives embracing commercial ventures, corporate partnerships, public funding, trusts and foundations and individual philanthropy.
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Be accountable to the board and to funding bodies, and for the responsible stewardship of Dance City.
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Ensure a strong profile and reputation for the organisation and for dance practice locally, regionally, nationally and internationally.
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Initiate, develop and sustain partnerships with existing and potential funders and key stakeholders.
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Lead and enable the senior team; motivate, inspire, and support the development of the wider staff team.
Role profile
Leadership and governance
- Develop and monitor the strategic plan with the SMT and Board.
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Work closely with the Chair and Trustees to ensure the good governance of the charity and that organisational performance is structured and monitored using well articulated, achievable KPIs.
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Support Trustees in being an effective Board, ensuring it comprises the appropriate range of skills and has access to training and development opportunities.
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Deploy Trustees’ skills and networks to identify and activate opportunities for commercial development and business growth.
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Be an inclusive leader, collaborate with and empower the SMT, and motivate, support and develop the wider staff team.
Advocacy, profile and civic engagement
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Promote the profile and reputation of Dance City locally, regionally, nationally and internationally.
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Initiate and enable constructive debate about dance and its development by artists, policy-makers and the public, and to promote Dance City’s role in dance leadership.
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Articulate the transformative potential of dance in enabling social cohesion, the centrality of its place in the wider creative industries sector, and its potential, through civic partnerships and collaboration, to make a major contribution to the economy and well being of the city and region.
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Ensure Dance City is part of local, regional, national and international arts discussions and networks, is represented at key events and viewed as crucial to decision-making processes in the dance and wider cultural and social sectors.
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Be the face of Dance City in professional and community networks and at events in the northeast; communicate and advocate for its plans and ambitions to the widest range of people including politicians, the media, funders, artists, audiences and the public.
Creative
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Shape, co-create and communicate the creative vision for Dance City.
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Oversee the development and delivery of a creative programme which appeals to a wide range of audiences, demonstrates excellence, and sets out to grow appetite and demand for diverse dance experiences.
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Build and manage sustainable commercial and funding partnerships which will enhance the profile of the programme and enable the commissioning, programming and presentation of dance within and beyond Dance City.
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Oversee the evaluation of the programme, to ensure quality, to engage in reflection and implement learning with colleagues.
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Maintain an overview of the local and national dance ecology in order to inform advocacy and planning.
Brand, commercial performance and income
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Oversee the design and delivery of effective marketing and communications strategies that are developed and effectively delivered, to retain existing and grow new audiences for dance in the northeast and to promote the Dance City brand.
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Be proactive in the development and delivery of effective fundraising and income generation strategies for Dance City, to ensure that contributed income grows and is diversified, and to develop commercial opportunities enabled by the building and programme.
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Play an active role in identifying and approaching prospective donors, sponsors and funding partners.
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Develop, maintain, and strengthen relationships with existing and potential supporters and to lead on key public funding and donor relationships.
Finance and operations
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Be accountable for the financial operation of the organisation, ensuring budgets are set and monitored, appropriate financial policies and procedures are in place, compliance with appropriate legal and fiscal frameworks is followed, and that there is timely reporting to the relevant funders and authorities.
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Oversee and ensure the smooth and efficient management of Dance City’s facilities and infrastructure.
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Ensure Dance City remains a visible champion of environmental responsibility.
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Ensure the organisation is fully compliant with all legal requirements, including health and safety, and that all staff are trained appropriately.
People and culture
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Set the tone for and model the organisational culture, be an inclusive and consultative leader, championing employee wellbeing and engagement.
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Ensure that appropriate policies and procedures are in place for recruitment, induction, appraisals and the professional development of staff.
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Ensure the organisation upholds its principles of equity, diversity and inclusion, valuing the wellbeing of all colleagues.
Person specification
Essential
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Has held a senior role in a cultural venue or within an organisation with a substantial arts programme or partnerships; is well networked in and beyond the cultural and creative industries.
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Understanding of the current landscape and eco-system in the cultural sector and awareness of local/national political initiatives that will impact on - and create opportunities for - Dance City and its partner organisations.
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Understanding of the legal, fiscal, social and political context within which the arts operate, and the contribution they make to health, education, social cohesion and civic pride.
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Understanding of the needs of dance as an art form and a commitment to best practice and to promoting inclusion and equality of opportunity.
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An inclusive leader with experience of overseeing organisational transformation and managing change.
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A track record in relationship building, working in partnership with a range of funders, agencies and organisations, and of successful fundraising and income generation from a range of sources.
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A strong advocate and compelling storyteller, able to network, represent the organisation, communicate its vision and inspire confidence among existing and potential peers and stakeholders.
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Strong financial literacy and skills, knowledge of charity governance and relevant financial policies and procedures; experience of senior financial accountability.
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Experience of working effectively with a Board of Directors, understanding of best practice in governance and organisational development.
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A commitment to living in the region, able to travel nationally and internationally, and to work some evenings and weekends where there is reasonable expectation to attend events.
Desirable
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Experience of running a building with a diverse and impactful arts programme.
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An extensive network in the cultural sector.
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Experience of significant national/international cultural partnership projects.
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Experience of managing significant public investment programmes such as ACE NPO, Creative Scotland RFO or equivalent.
Equity, diversity and inclusion
At Dance City we believe that voices and perspectives from a range of backgrounds and lived experiences make our understanding of the world and the arts more relevant.
We believe that difference is our strength.
Therefore we actively encourage applications from people from all backgrounds and those that are under-represented in our city and region and in dance leadership.
Our mission is to ensure the northeast of England is the best place to dance and to experience dance.
The client requests no contact from agencies or media sales.
Help tackle loneliness among older people in care homes
Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.
Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.
We are now looking for a Manager to lead the charity through a period of growth and transition – expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future.
About Friends for Life Bedfordshire
We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.
Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.
The Role
This is a leadership role responsible for the overall management, performance and development of the charity.
You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships.
Your role is to set direction for the team to deliver the charity’s strategy and business plan, aligning priorities and creating the conditions for the team to succeed.
You will also act as the public face of Friends for Life, working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role, success will come from enabling others, not by doing everything yourself.
Key Responsibilities
Management of the Charity
- Lead the day-to-day running of the charity and the delivery of its business plan
- Work with Trustees to shape and implement plans for development, sustainability and impact
- As a member of the Board, contribute to the wider governance of the charity
Management of People
- Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships
- Set clear priorities, objectives and accountability across the team
- Support and challenge team members to deliver against ambitious targets
· Rebuild and stabilise the team following a period of transition
Operational Management
- Ensure effective delivery of the befriending and activity programmes
- Drive growth in the number of residents supported by scaling volunteer recruitment and engagement
- Use digital tools and services to improve the quality and efficiency of service delivery
- Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements
Management of Fundraising
- Ensure effective delivery of fundraising strategy
- Support the development of new income streams including community fundraising, individual giving and partnerships
- Ensure income targets are met and funding relationships are effectively managed
Management of Partnerships & Profile
- Build and maintain relationships with care homes, other partners and stakeholders
- Raise the profile of the charity through external engagement, advocacy and partnerships
Financial Management & Governance
- Oversee budgets and ensure effective financial management
- Work with the Treasurer and Board on financial planning, risk and compliance
- Ensure safeguarding, governance and regulatory requirements are met
About You
We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity.
You will likely bring:
Experience
- Experience in a management role, ideally in a charity, community or care setting
- Experience leading and developing teams, including through change or growth
- Experience overseeing service delivery, process improvement and organisational performance
- Experience of fundraising, income generation or partnership development (at a strategic level)
- Financial and budget management experience
Skills & Attributes
- Strong people management skills—you know how to get the best out of both staff and volunteers
- Ability to set direction and hold others accountable for delivery
- Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations
- Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries
- Confident in the use of digital tools and technologies to improve performance
- Confident communicator, able to represent the charity externally and build strong relationships with partners and funders
- Resilient and comfortable in leading change and managing ambiguity
- Empathy and understanding of the challenges facing older people in care homes
- Commitment to safeguarding, equality, diversity and inclusion
Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage.
What We Offer
- £40, 930 per annum (£22,921 pro rata for 21 hours a week)
- Employer Pension
- Flexible and Hybrid working
- A supportive and passionate team of staff, volunteers and trustees
- The chance to transform the lives of care home residents every single week
How to Apply
Please submit your CV and a short covering statement outlining how your experience aligns with the position.
Selection will be via an interview.
Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.
Finally, the role is subject to an Enhanced DBS check.
Closing date is Friday 1 May 2026.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role supports Independent Age’s media/ PR and social media programme, with a 50/50 split between these areas, and will help deliver our ambition to tackle poverty in later life, build the organisation’s reputation, and raise our profile across multimedia channels.
Working closely with the Media Communications Manager and Senior Digital Content Officer, the post-holder will work on communication projects across all areas of the charity to raise awareness and understanding of Independent Age, grow our influence and drive potential supporters to our activities (including our information and advice, fundraising, volunteering and campaigning).
You should have experience of media liaison and securing press coverage, as well as familiarity with all social media platforms (Facebook, Twitter/X, BlueSky, Instagram and LinkedIn), and ideally a foundational knowledge of the associated reporting and analytics for them.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 22 April 2026 at 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
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Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
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Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
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Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
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Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
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Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
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Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
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Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
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Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
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Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
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Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
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Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
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Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
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Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
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By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
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Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
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Develop framework for Communities of Practice and strategy for engagement and growth
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Supporting Bild and RRN spokespeople with PR and media outreach
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Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
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Contribute to evaluation and assessment of results against KPIs and tracking activity
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Allocate, manage and evaluate budget spend
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Identify resource requirements for activity across Bild group
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Develop and maintain systems, databases and procedures to support Bild group communication activities
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Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
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Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
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Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
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Support the senior leadership team on any activity as required.
Personal Development
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Be part of a culture of quality in all areas of communications, PR and marketing
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Participate and contribute to individual performance appraisal and supervision sessions
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Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
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Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
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Access and work within Bild’s policies and procedures.
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Attend internal cycle of team meetings relevant to this role.
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Engage with line management, supervision (where appropriate) and appraisal process.
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Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
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Take responsibility for personal learning and development with support from line manager.
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Work in a manner that facilitates equal opportunities and inclusion for all.
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Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
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Maintain health and safety and risk awareness for self and others across the organisation.
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Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
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Exceptional copy writing and verbal communication skills
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Good presenting, negotiating and influencing skills
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Excellent interpersonal skills and ability to build mutually beneficial relationships
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The ability to work effectively within a small team
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Ability to work under pressure, and plan, manage, and adapt own workload
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A flexible, proactive and problem-solving approach to work
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A motivated attitude and ability to work on own initiative
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A commitment to human rights and modelling accessibility and inclusion throughout activity
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Willingness to travel and work flexible hours as demanded by the post
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Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
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Significant experience working in communications, policy and PR with demonstrable success
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PR and media management experience, including both online and traditional PR
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Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
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Experience of overseeing the design and production of print and electronic publications, including website management and development
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Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
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Ability to analyse data and shape results into reports that inform decision making
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Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
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Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
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Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
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Ability to use a variety of IT packages/databases including CRM systems.
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Experience managing budgets and associated reporting
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Ability to work remotely and regularly travel to in person events
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Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
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Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
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Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
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Strong understanding of education, health, social care, disability and not for profit environment
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Strong media contacts within relevant trade sector publications
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Ability to use externally managed media databases (such as Agility etc.)
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Experience with conferences, webinars and hybrid events.
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Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
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Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
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Regular travel to attend meetings and events.
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Occasional evening meetings.
Legal requirements:
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Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.

