Public facing jobs

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is dedicated to building lived experience participation at Independent Age.  We want to deliver more opportunities for a greater variety of people with lived experience of financial hardship in later life to shape our work in meaningful ways.  

The role will be responsible for developing a lived experience participation network ensuring that our existing and growing work in this area can be delivered smoothly, ethically and in line with best practice and making sure that the voices of those most at risk of financial hardship can be heard. The role will champion and encourage participatory practice across the organisation, developing the long term lived experience strategy and supporting the organisation to learn and grow in this area. 

You should have strong experience of designing, running and supporting participatory activity, particularly with those with lived experience of a pressing social issue.  You will be passionate about making change for those with experience of financial hardship in later life and bring an understanding of what barriers there might be to taking part and how to overcome them.   Exceptional organisational skills are a must, along with great communication and the ability to build relationships with a broad range of people.  

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part time role, 21 hours per week, which should be worked over a minimum of three days. 

Salary Information:

London based: £46,227 per year, full time equivalent (£27,736 actual)

Homebased: £41,607 per year, full time equivalent (£24,964 actual)

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the Careers page of our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be carried out for the successful applicant.

Closing Date: 21st June 2026 11:59pm

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

About The Role

Music plays a unique and powerful role within the Royal British Legion’s Membership community, bringing people together. As Brand Coordinator, you will lead the musical direction of the Central Band of the Royal British Legion, delivering performances that sit at the heart of some of the organisation’s most significant commemorative, ceremonial and membership events. From high profile occasions and Annual Conference to prestigious public performances and fundraising events, this is an opportunity to take ownership of a highly respected musical programme with genuine national visibility and impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working within the Membership, Armed Forces and Community Engagement Directorate, we are looking for an experienced and inspiring musical leader who can combine artistic excellence with strong relationship management and operational oversight. You will bring proven experience operating within a major military, ceremonial or similarly high-profile musical environment, alongside an expert understanding of military and classical repertoire, liturgical music and wider contemporary performance styles. Just as importantly, you will be someone who can build trusted relationships across the communities, supporting RBL licensed bands, advising on musical activities and working collaboratively with internal volunteer and staff teams, external stakeholders and military partners both in the UK and internationally.

This role offers the opportunity to shape and influence the future of music across the RBL communities while respecting the traditions and standards that make the Royal British Legion’s musical heritage so distinctive. Alongside leading the Central Band, you will play a key role in supporting membership and community engagement, ceremonial activity and events across the organisation.

We are seeking someone with positive presence, passion and credibility; a confident leader who can inspire musicians, uphold exceptional performance standards and deliver memorable experiences that reflect our charity’s ethos, values to widen awareness and community participation in RBL events.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings).

Employee benefits include -

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        W/C 15th June 2026 these will be face to face at our Head Office, Haig House which is based in London Bridge.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The National Youth Agency is looking for a Business Development Manager

Business Development Manager
Contract: 12-month fixed term (Maternity leave cover)
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.

This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.

Key Responsibilities

As a Business Development Manager, you will:

• Seeking and attracting new opportunities for the NYA to work with public sector, voluntary sector, and private sector partners.
• Identifying and assessing prospects across tenders, grants, commercial proposals and government frameworks/contracts.
• Developing win themes, evidence, pricing assumptions (where applicable) and coordinating with internal and external stakeholders to develop bids.
• Managing clarifications, presentations/interviews and negotiation stages with commissioners/funders/clients.
• Keeping pipeline and plans up to date and reporting progress/risks against targets.
• Developing relationships with and maintaining existing relationships with clients and funders.
• Taking bids through to close including final agreements and contract sign off.
• Promoting NYA products, resources, consultancy services and training offer.
• Delivering market research, developing business strategies and pitches, managing projects, and identifying new business opportunities.
• Working as part of the wider Business Development Team to achieve income targets
• Working with our youth work specialists and Programmes and Research teams and reporting to the Head of Business Development.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 5pm Friday 26th June 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 6th July 2026 (subject to change)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

Want to use your Communications and Marketing skills to help combat the crisis of homelessness? 

As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation. 

*Please note this role is part time (4 days per week.)

Total pay per year is: £30,400 per anmum

WHO WE ARE  

The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.  

Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctuary.  

When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.  

We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.  

JOB OVERVIEW AND OBJECTIVES 

This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy. 

Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach. 

A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Champions Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website. 

KEY RESPONSIBILITIES AND DUTIES  

• Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences. 

• Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope. 

• Produce dynamic newsletter content that strengthen reader engagement and drives action. 

• Work with the Head of Fundraising and Communications to ensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice. 

• Handle press enquiries and proactively promote 999 Club’s work across media channels. 

• Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth. 

• Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support. 

• Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates. 

• Produce regular reports, data and analytics on social media and website activity to inform strategy.

• Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings. 

• Maintain and update the WordPress website, applying best practices in SEO and accessibility. 

• Support colleagues with research, case studies, consultations, and other initiatives.

• Stay at the forefront of digital trends by networking, researching, and attending CPD and training.  

• Engage with the wider sector on regional and national campaigns. 

PERSON SPECIFICATION 

Qualifications 
Desirable: 

• Evidence of Continuing Professional Development e.g. courses, training, other or qualifications. 

• Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession. 

Experience and knowledge 

Essential: 

• Proven expertise in communications, marketing, and brand development. 

• Strong customer service and public relations skills. 

• High confidence with IT systems and a willingness to learn new platforms. 

• Experience maintaining a CRM database. 

• Experience in website design, management, and upkeep. 

• Hands-on experience managing social media for an organisation, charity, or company. 

• Ability to create high-quality, branded designs using Adobe and Canva. 

Desirable: 

• Experience working in a community organisation or charity. 

• Knowledge of best practices related to homelessness. 

• Experience writing press releases and building relationships with media contacts. 

• Experience developing and/or managing Membership or Patron schemes. 

• Experience working with legacy media. 

• Knowledge of digital innovation and online fundraising. 

Skills and personal characteristics  

• An ability to be dynamic and to think creatively and strategically. 

• A solutions-focused mindset with a proactive approach to problem-solving. 

• Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively. 

• A commitment to lifelong learning and your own Continuing Professional Development. 

• A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working. 

• Excellent written and verbal communication skills. 

• Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope. 

• Adept at building relationships with colleagues, service-users (members) and partner organisations. 

• A people-centred, compassionate, and non-judgemental approach. 

• A belief and enthusiasm for 999 Club’s mission. 

• A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice. 

Expectations for all 999 Club staff 

• Adhere to 999 Club’s policies and procedures at all times. 

• Demonstrate and uphold the values of 999 Club in all interactions. 

• Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients. 

• Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team. 

• Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed. 

Safeguarding 

This post is subject to… 

• An basic Disclosure and Barring Service (DBS) check. 

• Two satisfactory references. 

• 999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment. 

This role is exempt from the Rehabilitation of Offenders Act. 

How to apply 

Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications. 

Equalities statement 

At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered. 

We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact. 

We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience. 

We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive. 

First round interviews will be held on 18 June 2026

Second round interviews will be held on 25 June 2026

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.  

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:  

• Growing and transforming our direct care and support  
• Delivering more practical information and support  
• Leading in shaping the end-of-life experience   

Job Description

Joining our Information & Support Team, you’ll provide crucial assistance to those in need during challenging times on an as and when basis. You’ll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.   

Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times.  Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.  

Please see the full job description  

What's in it for me?

Salary: Marie Curie Pay Scale Grade C £24,350 pro rata per annum 

Contract: Part Time – 21 hours/week 

Operating Hours: 8-6 Monday to Friday and 10-4 Saturday and Sunday 

Based: UK Home Based   

Benefits You’ll Love 

• Annual leave allowance 25 days plus & public holidays (pro rata)  
• Competitive Policy for parental/sick Leave    
• Continuous Professional development    
• Industry leading training programmes    
• Season ticket loan for travelling to and from work    
• Defined contribution schemes for Pension     
• Marie Curie Group Personal Pension Scheme    
• Loan schemes for bikes; computers and satellite navigation systems      
• Introduce a friend scheme    
• Help with eyecare cost  
• Entitled to Marie Curie Blue Light Card     
• Entitled to Benefit-Hub Discount Scheme     
• Life assurance – for all employees 

Qualifications

What we’re looking for:   

• Experience of working in a call centre/customer facing environment 
• Genuinely empathetic with the ability to demonstrate sensitivity, show compassion when handling complex situations and difficult conversations 
• Ability to work autonomously, provide flexibility, and commitment to developing expertise in end-of-life and palliative care 
• Work collaboratively with a range of team members across shifts, maintaining strong communication and a supportive approach throughout 
• Ability to show resilience in challenging and sometimes distressing situations

Additional Information

Application Process 

• Close date for applications: 14th June 2026
• Interview Dates: To Be confirmed   

As part of your online application, you will be asked for a CV.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.   

We reserve the right to close this advert early should we receive a sufficient number of applications.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.

The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.

These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.

As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.

To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

For more information please find the Job Description on our website.

Volunteering Assistant

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Volunteering Assistant

The Volunteering Assistant supports the Head of Volunteering in delivering the organisation’s strategy by strengthening volunteer management, engagement, and development. Working across departments, the role ensures smooth day-to-day volunteering operations, supports both volunteers and role managers, and contributes to projects that enhance the overall volunteer experience.

Key responsibilities

• Provide administrative support to the volunteering function, including managing the volunteering inbox and maintaining accurate data
• Support volunteer recruitment, onboarding, and engagement activities across programmes 
• Assist role managers and volunteers, ensuring compliance with organisational standards and processes 
• Coordinate volunteer events, communications, and recognition initiatives 
• Maintain systems and resources (e.g., intranet/SharePoint) to ensure up-to-date information 
• Monitor engagement metrics and contribute to improvements in volunteer experience 
• Contribute to wider projects, guidance, and best practice across volunteering

For more information on responsibilities and person specification, please refer to the job description attached.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory, basic or enhanced disclosure from the Disclosure and Barring Service (DBS - UK), (PVG – Scotland) or Access (NI) dependent upon the role. There is no cost to you and will be processed on your behalf.

ABOUT THE ROLE

Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.

At the heart of our work is our vision:

#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.

And our mission:

We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.

This new role of Strategic Partnership Lead: Coventry has been created following successful investment through Sport England’s Place Expansion programme for Coventry. The role will provide strategic leadership for the implementation and coordination of the Sport England Place Expansion investment across Coventry , including supporting the development and implementation of the emerging Coventry Physical Activity Partnership. 

The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry. We envisage physical activity continuing to be used as part of the wider One Coventry approach to tackling the inequalities experienced by local people.

The postholder will be employed by Think Active but will work on behalf of the Coventry Physical Activity Partnership, bringing together partners from across sectors around a shared vision and agenda for change.

Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.

BASE LOCATION & WORKING APPROACH

Think Active’s headquarters are at 1 Mill Street in Leamington Spa; however, this role will also be expected to work from a range of locations across Coventry, reflecting the partnership and place-based nature of the role.

This role requires a strong commitment to system working, including engaging with partners and stakeholders where they are and at times that best support collaboration and impact. As such, there may be a requirement for occasional evening and weekend work. 

There will also be occasional travel regionally and nationally to support partnership working, learning, and organisational priorities. 

MAIN RESPONSIBILITIES OF THE ROLE

Uphold the values, culture and customer charter of Think Active in your behaviour and your work. 

Reporting to the Development Director, the Strategic Partnership Lead: Coventry will will act as a senior leader within Think Active, shaping our strategic role and leading the implementation of the Sport England Place Expansion investment across Coventry, ensuring strong partnership working, effective programme delivery and a collaborative, community-centred approach. 

The role will play a key part in ensuring physical activity is embedded within wider system priorities across Coventry, including health, wellbeing, inequalities, communities and place-based working.

The postholder will be expected to uphold the values, culture and customer charter of Think Active in their behaviour and work.

Strategic Leadership and Place Development

• Lead and project manage the implementation of the Sport England Place Expansion investment across Coventry, ensuring delivery aligns with the Conditions of Award

• Lead the development and implementation of the Place Expansion Monitoring, Evaluation and Learning Framework for Coventry

• Support the strategic development of the Coventry Physical Activity Partnership and contribute to shaping its long-term direction and priorities

• Help position physical activity as part of the solution to wider social, health and community challenges within Coventry

• Influence and align partners to adopt whole-system thinking and inclusive, community-centred approaches

• Identify opportunities to strengthen collaboration, investment and impact across the Coventry system

• Ensure the voices and experiences of communities help shape priorities, approaches and decision-making

System Leadership

•  Position physical activity and movement as a contributing solution within wider prevention, inequality, wellbeing and community agendas across Coventry. 

• Build and maintain strong relationships with partners and stakeholders across sectors, including:

  • NHS organisations and health systems

  • Local Authority teams

  • Voluntary, Community, Faith and Social Enterprise (VCFSE) organisations

  • Community groups and residents

  • Strategic and operational delivery partners

• Act as a trusted partner, facilitator and connector across Coventry’s system landscape

• Convene and coordinate partners around shared agendas and priorities

• Be adept at navigating barriers and challenges to partnership working when they arise

• Represent Think Active and the Coventry Physical Activity Partnership within relevant boards, partnerships and working groups

• Support organisations and communities to co-design sustainable solutions that embed physical activity within communities and services

• Identify opportunities to strengthen long-term sustainability, investment and system ownership of Coventry’s Physical Activity Partnership. 

 Project Management, Monitoring, Evaluation and Learning

• Manage the Place Expansion budget and ensure effective oversight of investment and resources

• Manage timelines, delivery plans, risks and reporting requirements

• Ensure robust monitoring, evaluation and learning approaches are embedded throughout delivery

• Contribute to capturing insight, learning and impact across the partnership and share this with stakeholders, including Sport England

• Support the development of local capacity by mentoring and supporting organisations and partners

• Ensure delivery remains aligned to community need, strategic priorities and organisational values

 Governance, Reporting and Contribution to Wider Organisational Priorities

• Prepare reports and updates for Think Active, partners, funders and governance groups as required

• Ensure delivery aligns with organisational governance, funding requirements and reporting frameworks

• Contribute to organisational learning and wider Think Active priorities

• Work collaboratively across the Think Active team, avoiding siloed approaches to delivery and partnership working

• Adhere to Think Active safeguarding, equality, health and safety, data protection and confidentiality policies

• Undertake any other duties appropriate to the role as directed by the line manager and/or Chief Executive

PERSON SPECIFICATION: RELEVANT KNOWLEDGE, EXPERIENCE AND SKILLS

A successful candidate for this role would be able to demonstrate the following skills, experience and knowledge:

Qualifications 

Essential Criteria 

• Educated to degree level or equivalent relevant professional experience in community development, public health, sport and physical activity, social policy, partnership working or related fields 

Desirable Criteria 

• Project management, systems leadership or facilitation qualification 

Experience 

Essential Criteria 

• Significant experience of leading or coordinating complex partnership programmes, projects or strategic initiatives across multiple organisations and stakeholders 

• Experience of working within partnership, public sector, health, community or system leadership environments 

• Proven ability to build, influence and maintain effective relationships with senior stakeholders, partners and communities 

• Experience of convening organisations and stakeholders around shared priorities, outcomes or strategic agendas

•  Experience of leading or supporting place-based, systems change or collaborative approaches to tackling inequalities 

• Experience of managing complex programmes, interconnected priorities, budgets and delivery plans 

• Experience of monitoring progress, managing risk and reporting to partners, governance groups or funders 

• Experience of amplifying community voice and lived experience to shape strategic priorities, partnership approaches or service design 

Desirable Criteria 

• Experience of working within Active Partnerships, Sport England funded programmes or wider place-based investment programmes 

•  Experience of working within or alongside local government, NHS, VCFSE or community-led systems 

•  Experience of working within Coventry or similar urban communities experiencing inequalities 

•  Experience of supporting or facilitating co-production, community engagement or participatory approaches 

• Experience of managing commissioned work, procurement processes or contract oversight 

• Experience of line management, mentoring or workforce development 

•  Experience of developing or applying monitoring, evaluation and learning frameworks 

• Experience of securing investment, funding or partnership contributions 

Knowledge 

Essential Criteria 

• Strong understanding of the role physical activity, movement and sport can play in improving health, reducing inequalities and strengthening communities 

• Understanding of systems leadership, partnership working and collaborative approaches to change 

• Understanding of inequalities, barriers to participation and the wider social determinants that influence health and wellbeing 

• Understanding of community-centred approaches, co-production and asset-based ways of working 

Desirable Criteria 

• Knowledge of Sport England’s Uniting the Movement strategy and place-based investment approaches 

• Knowledge of local policy, partnership or community landscapes across Coventry 

• Knowledge of monitoring, evaluation, insight and learning approaches within community or systems-based programmes 

• Awareness of current national policy relating to prevention, population health or place-based working 

 Skills 

Essential Criteria 

• Strong strategic thinking and problem-solving skills, with the ability to navigate complexity and ambiguity 

• Excellent relationship-building, influencing and stakeholder engagement skills 

• Ability to bring people together around a shared purpose and create momentum for change 

• Strong programme and project management skills, including planning, coordination and oversight of multiple workstreams 

• Effective written and verbal communication skills, including the ability to communicate clearly with different audiences and sectors 

•  Ability to analyse information, identify opportunities and translate insight into action and partnership development 

•  Confident digital literacy skills, including use of Microsoft Office and collaborative working tools 

Desirable Criteria 

• Facilitation, workshop design or group process skills 

• Presentation or public speaking experience 

• Experience of developing reports, business cases or funding proposals

ABOUT THINK ACTIVE

Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.

Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here 

BENEFITS OF WORKING FOR THINK ACTIVE

• Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.

• Agile and flexible working, with a blended approach to home, office, and remote working.

• Enhanced maternity, paternity, and sick leave policies.

• Contribution to the cost of eye tests.

• Commitment to professional development and training.

• Cycle to Work Scheme.

• Life Insurance cover

 We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.

We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.

Community Business Officer (Trading)
Contract: Permanent
Hours: Full-time
Location: Office based, Woodstock, Oxfordshire
Salary: £27,976 – £36,328 per annum

Plunkett UK is looking for a Community Business Officer (Trading) to support a network of community-owned businesses across the UK.

About Us

Plunkett UK, the operational name for Plunkett Foundation, is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.

About the Role

In this proactive, people-focused role, you’ll work closely with established community businesses to strengthen their operations, improve sustainability, and maximise social impact. You’ll provide direct support, coordinate access to specialist advice, and build strong relationships to understand each group’s needs and challenges.

You’ll also support membership engagement, contribute to events and communications, and maintain accurate data to ensure high-quality support across our network. Working as part of a collaborative team, you’ll help deliver a responsive and effective service to community businesses.

This role is ideal for someone organised, empathetic and confident communicating with a wide range of people, with a strong interest in community business and rural communities.

The successful candidate should have the following knowledge, experience, skills and attributes:

• Relationship‑focused: you enjoy working with people and are confident building positive, professional relationships.
• Customer‑centred: you have experience working with the public and take pride in providing a helpful, friendly service.
• Empathetic and patient: you take time to understand the situations and needs of the people you work with, responding with care and without rushing.
• Proactive and confident: you take initiative, approach tasks positively, and are comfortable acting independently within your role. You're confident engaging with others, raising issues when needed, and following things through to completion.
• Communicative: you're a confident and clear communicator, comfortable managing multiple interactions by phone, email, video call and in person. You adapt your tone and approach to suit different people and situations.
• Community‑minded: you bring an interest in community business and an understanding of community business models and the challenges facing rural communities.
• Tech comfortable: you have a good working knowledge of Microsoft Office and are confident using everyday digital tools to stay organised. Experience of using CRM systems — particularly Salesforce — is an advantage, and you're comfortable keeping accurate records and information up to date.
• Problem‑solving: you're practical and solution‑focused, able to think issues through, handle queries calmly, and find effective responses when challenges arise.
• Organised and adaptable: you are able to prioritise your workload effectively, managing competing demands on your time without losing focus or quality.

Join Plunkett UK and be part of a national charity supporting resilient, thriving and inclusive rural communities.

Closing date for applications: 5pm on Friday 3 July 2026 
Please submit your final application at your earliest convenience to avoid disappointment. 
Interview date: During week commencing 13 July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

No agencies please.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Mental Health Recovery Worker
Post no: 663
Salary: £24,811.13 per annum, pro rata (£8,214.50 per annum, actual for 12.25 hours per week)
Hours: 2x 6-hour shifts per week. 12.25 hours in total
Working Days: Fixed Wednesdays and Saturdays. 5:00pm – 11:00pm
Contract: Permanent
Working base: Luton

About the Role

The Mental Health Recovery Worker supports individuals within the community, to improve mental health and wellbeing, through focussed 1:1s and structured interventions. At times this may mean deescalating crisis.

The role will be part of a larger Recovery Lounge team made up of Mental Health Recovery Workers, Peer Support Workers and volunteers.

About the Recovery Lounge Service

Our Recovery Lounges offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis. The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area.

About You

The successful candidate will have experience of working with individuals experiencing mental health and wellbeing issues, experience of working in a small service within a wider organisation, including delivering a service against performance targets and have the ability to Establish and maintain constructive working relationships with a wide range of people. They will have good communication, motivational and negotiation skills and understand the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Employee discount schemes (Blue light card and tickets for good)
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Friday 19th June 2026 at 5:00 pm 
Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. If you need any adjustments during the recruitment process, please let us know.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Senior Stories Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Senior Stories Officer

The Senior Stories Officer is responsible for sourcing, developing and sharing powerful lived‑experience stories that bring Bowel Cancer UK’s mission and impact to life. The role leads the ethical gathering, crafting and distribution of case studies across channels including media, digital, social media, fundraising materials, campaigns, partnerships, and internal communications.

The postholder will work closely with people affected by bowel cancer, ensuring their experiences are represented sensitively, accurately and in an informed way. They will also support colleagues across the charity to use stories effectively, maintaining a central story and assets bank, and safeguarding processes.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Hybrid working with regular travel to our London Bridge Office

What the job involves

Be part of shaping a vital new service supporting men affected by the sexual wellbeing challenges associated with prostate cancer and its treatment.

Working as part of our Specialist Nurse team, and alongside our new Sexual Wellbeing Service Manager, you’ll provide personalised, compassionate support to men and their partners, helping them navigate their sexual health and wellbeing including treatment side effects such as erectile dysfunction.

You’ll deliver this support across our helpline channels; phone, webchat, WhatsApp and email, offering expert, unbiased information that empowers people to make informed judgements. You’ll also work with men referred from NHS partners as part of our new Movember funded service, focusing on those who need timely, specialist intervention.

You’ll help shape how this service grows. That includes:

· supporting the development of targeted sexual wellbeing resources

· contributing clinical insight to service improvements and new projects

· helping to deliver online group support, patient classes and webinars

· working with colleagues across Prostate Cancer UK so that the latest clinical knowledge informs our wider activities, from education sessions for clinicians to our written health information

· representing the charity at external events where needed

· collecting and recording data to help us understand impact and continually improve

This role blends hands on support with the chance to influence a pioneering new approach to sexual wellbeing for men affected by prostate cancer. You’ll be part of a supportive, expert clinical team and will have ongoing opportunities to develop your practice.

What we want from you 

You’ll be a registered nurse with experience working at NHS Band 6 or equivalent, and you’ll bring a real passion for improving outcomes for men living with and beyond prostate cancer. You’ll already have experience supporting patients with sexual wellbeing needs, whether through erectile dysfunction clinics, sexual health services, oncology or urology pathways, and feel at ease talking openly and sensitively about issues like erectile dysfunction, intimacy and treatment related changes.

You’ll be an excellent communicator who can explain complex clinical information clearly, whether you’re on the phone, responding to a WhatsApp message or delivering a webinar. You’ll be comfortable working unsupervised, while also being a supportive, collaborative team member.

We’re looking for someone who:

· is confident supporting men and their partners through sensitive, often emotional conversations

· can work calmly and professionally across multiple digital channels

· is curious and keeps their clinical knowledge up to date

· is organised, adaptable and able to manage a varied caseload

· understands how to use data and feedback to improve services

· actively supports equity, diversity and inclusion and is committed to allyship in practice

Above all, you’ll care deeply about helping men live well, offering empathy, clinical expertise and reassurance when it matters most.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 14th June 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 29th June 2026. We’re expecting the interviews for this role to be held online.

Location: Home-based (expectation of attendance at London office once a month) or hybrid working at London office (expectation of attendance of eight days in the London office per month); some travel across England may be required.

Lead a small but growing team and help shape and improve an emerging service, delivering meaningful support to people whose lives have been affected by gambling-related harm.

If you are an experienced support services team leader who has worked in areas such as mental health, addictions, gambling harm, public health, social care, or counselling, this is a great time to join GamCare as we are recruiting a Team Leader to lead our Affected Others Programme and help prevent and reduce gambling-related harm experienced by individuals affected by another person’s gambling.

The Role

As Team Leader of the Affected Others Programme, you will lead the day-to-day delivery of GamCare’s online support services for people affected by someone else’s gambling. Working closely with the Affected Others Programme Manager, you will make sure the service is safe, responsive and well run, supporting the team to identify need, manage risk, respond to safeguarding concerns and deliver high-quality interventions for people who may otherwise struggle to access the right support.

You will also help shape how the service develops. This includes line managing and supporting Services Officers, embedding lived experience into service design, monitoring quality and impact, and using feedback and data to improve what is offered. You will combine compassionate operational leadership with service development, helping build accessible, inclusive support for affected others across the UK.

About You

You will be an experienced support services, peer support or health and wellbeing professional, with a background in mental health, addictions, public health, social care, counselling, nursing, social work or community-based support, who wants to combine compassionate leadership with hands-on service delivery.

You will be motivated by the chance to create safe, inclusive and accessible support for people who may face additional barriers to seeking help, including young adults, neurodiverse people, LGBTQIA+ communities, men and people from ethnic minority backgrounds.

You will need a relevant professional qualification or accredited training in an area such as mental health, addictions, public health, health and social care, psychology, counselling, social work, nursing or peer support leadership. You will bring experience of managing and developing high-performing teams, overseeing peer support or support interventions, and applying safeguarding, risk management and co-production principles in practice.

Strong organisational, communication and service development skills are essential, along with the ability to manage competing priorities, create a reflective and supportive team culture, interpret feedback and use learning to improve services.

About GamCare

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, and create awareness about safer gambling and treatment.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

For further details and to apply please click the apply button.

The closing date for applications is Friday 5th June 2026.

Interviews will take place online via video conference – week commencing 29th June 2026.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.