Public facing jobs

We have an exciting opportunity for a Caseworker to join the team Children and Young People team based in Lancashire, working 37.5 hours a week. This role is offered as a homebased role but with the expectation to travel across the Lancashire area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafe
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based in Lancashire and there is a requirement for travel throughout the area.

As a Caseworker you will be:

• Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management
• Promoting the work of Victim Support by attending local community and public events

You will need:

• A proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
• Experience of Managing a caseload including complex case management.
• An understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
• Knowledge of an active commitment to promoting equal opportunities and diversity
• Experience of managing safeguarding issues and relevant legislation

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are expanding our team and looking for a Marketing & Community Engagement Manager. This is a new role working with the Community Engagement Director to lead in the design and delivery of Suicide&Co's marketing and community engagement activity, helping more people discover our services, access support, and become part of our community through fundraising, volunteering and partnerships.

Working across the organisation, you'll develop engaging campaigns, build meaningful relationships with supporters, ambassadors and partner organisations, and oversee our digital communications to ensure they authentically reflect the voices of our community and tone of Suicide&Co.

Managing our Digital Content Executive, you'll ensure every campaign and piece of content delivers impact while supporting the continued growth of Suicide&Co's reach, reputation and influence.

If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.

You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.

This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.

If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.

About the role

Do you have a passion for delivering impactful environmental projects and restoring rivers for people and nature?

We are looking for an experienced Project Manager to join our Restoring Rivers & Catchments team. In this role, you will oversee a portfolio of large-scale environmental projects, typically valued between £300,000 and £1 million, working with key partners including water companies, the Environment Agency, local authorities and consultants.

From river restoration and habitat creation to fish passage improvements, floodplain reconnection and water quality schemes, you will play a vital role in ensuring projects are delivered successfully and achieve meaningful environmental outcomes.

Working closely with project leads and multidisciplinary teams, you will provide oversight of project performance, governance, budgets and stakeholder relationships, helping to ensure projects are delivered on time, within budget and to the highest standards.

What you'll be doing

• Managing a portfolio of environmental projects from initiation through to completion.

• Building and maintaining strong relationships with clients, funders, regulators and delivery partners.

• Monitoring project budgets, programmes, risks and quality to ensure successful delivery.

• Working collaboratively with project leads and colleagues to plan resources and resolve challenges.

• Producing reports and updates for stakeholders, regulators and the Trust's Leadership Team.

• Coordinating project meetings, tracking actions and ensuring robust project governance.

• Collating evidence and documentation required by funders and regulators.

• Supporting and mentoring colleagues with project management best practice where appropriate.

• Helping to drive efficient, collaborative and effective project delivery across the team.

About you

You are an organised and confident project professional with a proven track record of managing complex projects and budgets. You have excellent communication and relationship-building skills and are comfortable working with a wide range of stakeholders to achieve shared objectives.

You are proactive, solutions-focused and able to balance multiple priorities while maintaining attention to detail. You enjoy working collaboratively, can influence and engage others effectively, and remain calm when managing competing demands.

Experience of environmental project delivery, working with water companies or delivering WINEP schemes would be advantageous, as would an understanding of river restoration, catchment management or environmental regulation.

Most importantly, you share our commitment to creating healthier rivers and are excited by the opportunity to make a lasting difference to the natural environment.

Why work with us?

You’ll be joining a supportive, values-led organisation where your work really matters.

We offer flexible hybrid working, opportunities to build Project Management experience, and the chance to be part of a team making a positive impact for the environment

Site locations

The SERT region, covers the south east of England, extending from Hampshire in the west to Kent in the east, with the northern border being south of the Thames, extending down to the English Channel.

Our office is based in Leatherhead which you will be required to attend up to 4 times a month.

The amount of travel required depends on the role, and can be extensive. Most travel for an individual will be to work on project sites, which can be remote, or attending external meetings within the SERT region. The geographical range and frequency of travel is role dependent.

To support travel costs, SERT pays mileage at the current HMRC amount for travel within the SERT region. We do not pay mileage, time or any other costs for travel outside the SERT region, nor for any commutes to the office. Toll charges cannot be claimed.

Interested?

Apply now, see the full job description for more information Project Manager Job Description

Application process:

• Closing date for applications: Sunday 26th July at 11.59pm

• Interviews online: Monday 3rd - Friday 14th August

• We reserve the right to close this job advert early

For further information on the application process please see our FAQ's

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ. Please note this is an onsite role.

About the role

We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Crisis Skylight Edinburgh Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19th July 2026 23:59

Interview date and location: Wednesday 29th July 2026, in-person at Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Job description  

Job title: Programme Manager (Surrey) 

Reports to: Head of Justice Programmes

Direct reports: x3 Advocate (Surrey)

Start date: TBC following successful completion of HMPPS vetting

Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)

Working hours: Part time - 28 hours per week across 4 days

Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding

Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
 

Job Purpose

To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.

Key Responsibility Areas - 

1. Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording
4. Develop effective relationships with key stakeholders, such as commissioners, probation and local authority leads to ensure effective service delivery.

For the full job description, please download the recruitment pack.
 

Person Specification

• Experience delivering effective strengths-based case work support and advocacy to women
• Experience supporting or supervising staff/volunteers
• Working knowledge of good safeguarding practice 
• Good budget management understanding/knowledge
• Understanding of trauma-informed approaches
• Good knowledge of the issues faced by women affected by the criminal justice system 
• Experience working with external partners
• Understanding of equality, diversity and inclusion and a commitment to working in a way that promotes social justice and feminism

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to supporting Britain’s former coalfield communities. We are seeking a Development Manager to lead the strategic and operational delivery of CRT Support in Wales, helping voluntary, community and social enterprise organisations to build capacity, resilience and long-term sustainability.

The Role

You will manage a Welsh Government funded programme of investment and support, ensuring resources are allocated effectively, funder requirements are met, and impact is clearly evidenced. The role includes leading a small team, overseeing budgets, outputs and outcomes, strengthening partnerships, and driving continuous improvement across programme delivery.

A key priority will be leading CRT’s work on community asset transfer, community ownership and asset development across Wales, supporting community organisations to protect and develop valued local assets.

About You

You will bring experience of leading complex programmes involving partners, projects and funding streams, alongside strong knowledge of funder compliance, monitoring and reporting. You will have proven line management skills, a track record of partnership working, and experience supporting community organisations or social enterprises with governance, sustainability and organisational development.

Why Join CRT?

This is an opportunity to play a leading role in strengthening community-led regeneration across Wales’ coalfield communities, supporting resilient organisations, protecting community assets and contributing to long-term social and economic benefit.

Proffil Sefydliad

Ymddiriedolaeth Adfywio Meysydd Glo (CRT) yw'r unig elusen adeiladu cyfoeth cymunedol sy'n ymroddedig i adfywio cymunedau meysydd glo Prydain. Am dros 25 mlynedd, mae CRT wedi gweithio gyda chymunedau i greu cyfleoedd, cryfhau sefydliadau cymunedol a datblygu atebion seiliedig ar le ar gyfer hen drefi a phentrefi glofaol.

Y Rôl

Byddwch yn rheoli rhaglen fuddsoddi a chymorth a ariennir gan Lywodraeth Cymru, gan sicrhau bod adnoddau'n cael eu dyrannu'n effeithiol, gofynion ariannwr yn cael eu bodloni, a bod effaith yn cael ei thystioli'n glir. Mae'r rôl yn cynnwys arwain tîm bach, goruchwylio cyllidebau, allbynnau a chanlyniadau, cryfhau partneriaethau a gyrru gwelliant parhaus ar draws cyflwyno rhaglenni.

Blaenoriaeth allweddol fydd arwain gwaith CRT ar drosglwyddo asedau cymunedol, perchnogaeth gymunedol a datblygu asedau ledled Cymru, gan gefnogi sefydliadau cymunedol i ddiogelu a datblygu asedau lleol gwerthfawr.

Amdanoch chi

Byddwch yn dod â phrofiad o arwain rhaglenni cymhleth sy'n cynnwys partneriaid, prosiectau a ffrydiau ariannu, ochr yn ochr â gwybodaeth gref o gydymffurfio, monitro ac adrodd ariannwyr. Bydd gennych sgiliau rheoli llinell profedig, hanes o weithio mewn partneriaeth, a phrofiad o gefnogi sefydliadau cymunedol neu fentrau cymdeithasol gyda llywodraethu, cynaliadwyedd a datblygu sefydliadol.

Pam Ymuno â CRT?

Mae hwn yn gyfle i chwarae rôl flaenllaw wrth gryfhau adfywio a arweinir gan y gymuned ar draws cymunedau meysydd glo Cymru, cefnogi sefydliadau gwydn, diogelu asedau cymunedol a chyfrannu at fudd cymdeithasol ac economaidd hirdymor.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

This role will also work closely alongside the Living Wage Foundation communications function. The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £4bn of better wages for people who need it most. 

Purpose 

At Citizens UK, our staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

1. Content & Marketing Officer role:

Main responsibilities

• Create engaging written, graphic and video content.

• Deliver integrated marketing campaigns across digital channels.

• Support website, email marketing, SEO/PPC and media activity.

• Produce creative assets and support fundraising and internal communications.

• Use audience insight and AI to improve communications.

Person Specification

Qualifications

• Degree/training in communications, marketing, media or community organising (D)

Experience

• Communications, marketing or digital content (E)

• Managing multiple priorities (E)

• Campaign experience (D)

Skills & Knowledge

• Strong communication skills (E)

• Digital communications and marketing knowledge (E)

• Adapt content for different audiences (E)

• Organisation and attention to detail (E)

• Data insight (D)

• Creative tools (D)

Personal Qualities

• Proactive and takes initiative (E)

• Commitment to Citizens UK's values (E)

• Passion for storytelling (E)

• Strong relationship-building skills (E)

• Adaptable and responsive to feedback (E)

2. Digital Communications Officer role:

Main responsibilities

• Lead social media and digital communications.

• Create engaging digital content and campaigns.

• Manage website and email communications.

• Grow audiences through digital engagement.

• Monitor performance and support colleagues with digital communications.

Person Specification

Qualifications

• Degree/training in communications, marketing, media or community organising (D)

Experience

• Digital marketing campaigns (E)

• Digital content creation (E)

• Social media management (E)

• Marketing, design or filming (D)

• Crisis communications (D)

Skills & Knowledge

• Digital storytelling (E)

• Social media platforms and scheduling (E)

• Website CMS/UX (E)

• Excellent communication (E)

• Project management (E)

• Paid media (D)

• Photography/video/design software (D)

• Fundraising communications (D)

Personal Qualities

• Adaptable and takes initiative (E)

• Commitment to Citizens UK's values (E)

• Passion for community organising (E)

• Strong relationship-building skills (E)

• Willingness to travel (D)

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.   

Please see the attached Job Description and Person Specification for full details of the role and requirements.

Role Purpose:

About Responsible Finance

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is an exciting moment to be joining the CDFI sector. Responsible Finance and its members are focused on increasing access to fair and affordable finance for SMEs, social enterprises, people, places and communities that are underserved by mainstream finance. The Partnerships Manager will play a central role in turning that ambition into practical referral pathways, stronger partnerships and measurable growth in responsible lending.

Awareness of CDFIs remains low among many organisations that support SMEs and entrepreneurs. Many businesses that could benefit from CDFI finance are therefore not currently being directed to the sector. An increasing number seem to be turning to high interest lenders, which don’t always consider good customer outcomes.

We are therefore seeking an exceptional Partnerships Manager to develop and deliver a partnership outreach and creation strategy that raises awareness of CDFIs, increases referrals and signposting, and supports growth in CDFI SME lending. Our recent pilot with Lloyds Bank to refer declined SMEs to Responsible Finance, and our partnership with Grow London Local are just two examples.

Success in this role will mean building a prioritised partnership pipeline, converting relationships into active referral pathways, improving the quality and volume of referrals to CDFIs, and using data to learn what works.

Purpose of the Role

As Responsible Finance’s dedicated Partnerships Manager you will build strong relationships with banks, brokers and broker organisations, professional advisers, business organisations, government, local growth bodies and others to raise awareness, establish referral routes and strengthen onward pathways to finance readiness and business support.

Your work will be a driving force in delivering Responsible Finance’s ambition to unlock an additional £1bn of lending over the next five years.

Key Responsibilities:

• Leading the development of Responsible Finance’s partnership and stakeholder relationship strategy, working with our CDFI members to identify the organisations with the greatest potential to support growth in demand and referral pathways.
• Educating potential partners and referrers about what CDFIs are, the finance and support they provide, and of their role in local economic growth and community development.
• Increasing referrals and signposting to CDFIs centrally through Finding Finance and locally from organisations supporting businesses, improving access to finance and supporting lending growth.
• Managing the ongoing development and continuous improvement of the Finding Finance platform to ensure that it supports frictionless referrals and good customer outcomes – and that ongoing attribution data informs the ongoing targeting of partners.
• Developing routes for onward referrals to organisations that can support businesses with technical assistance, finance readiness and wider business support, creating a stronger future pipeline for CDFIs.
• Representing Responsible Finance at sector events, roundtables and stakeholder meetings, with a clear engagement plan, follow-up process and route for converting contacts into partnership opportunities.

This is a varied and dynamic role, working closely with our members and a range of external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Role success measures and outcomes

• A prioritised partnership strategy and engagement plan agreed with Responsible Finance and informed by CDFI member needs.
• A live pipeline of target partners, with clear next actions, ownership, status and expected impact.
• New or improved referral pathways from priority partner segments, such as banks, brokers, accountants, local growth bodies, business support organisations and others.
• Improved quality, tracking and attribution of referrals through Finding Finance and local partner routes.
• Evidence of learning from pilots, including what drives referral quality, customer engagement, member value and responsible lending growth.

Skills and Experience:

Essential

We are looking for someone with experience of partnership development, stakeholder engagement or business development in a relevant environment. Experience of the finance ecosystem, SME support landscape or local economic development networks would be particularly valuable. Knowledge of CDFIs is highly desirable but not essential for the right candidate.

• Strong relationship-building skills. Must be comfortable working with stakeholders at a range of levels.
• Proven ability to build partnerships from prospecting through to implementation, including converting conversations into practical actions, pilots or agreements.
• Excellent communication and negotiation skills.
• Previous experience in a similar stakeholder / partner facing role.
• Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
• Willingness to travel regularly – this role is partner and stakeholder facing and the post holder will be required to travel frequently, up to twice a week, and sometimes at short notice.
• Strong presentational and public speaking skills and experience.
• Ability to develop compelling value propositions and engagement materials for different audiences.
• Strong project management skills, including planning, budgeting, prioritisation, delivery against milestones and managing dependencies across multiple stakeholders.
• Confidence using data, dashboards or CRM-style tools to track pipeline activity, referral performance and outcomes.
• Ability to work collaboratively with members or delivery partners, balancing different organisational priorities and capacities.
• Understanding of good customer outcomes, referral quality, consent and data-sharing considerations in a partnership or customer journey context.
• Strong judgement and political/stakeholder awareness when representing an organisation externally.

Desirable

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience in organising and delivering events and workshops.
• Experience of creating and delivering presentations.
• An understanding of CDFIs and/or lending helpful – particularly investor relations and social enterprises.
• Experience line managing and/or directing the work of other team members.
• Experience working with banks, brokers, accountants, business support organisations, local authorities, combined authorities, chambers of commerce, growth hubs or social investment networks.
• Experience designing referral journeys, customer pathways, partner onboarding processes or account-management frameworks.
• Experience using or improving digital referral platforms, CRM systems, forms or reporting processes.
• Understanding of SME finance, access-to-finance barriers, finance readiness, social enterprise finance or inclusive/local economic growth.
• Experience developing partnership agreements, memoranda of understanding, pilot plans or data-sharing processes.

How to Apply

Please send your CV and responses to the following questions to Careers4Change:

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• Tell us about a partnership or stakeholder relationship you developed. What was your approach, what changed as a result, and what did you learn?
• Based on what you know about Responsible Finance and CDFIs, what would your approach be to developing strong partnerships and referral pathways?

We recognise that the use of AI tools is widespread these days, and it is often obvious when it’s used. We will automatically reject applications where the use of AI without any editing or your original thoughts is evident. The ability to be thoughtful and tailor to your audience is crucial for being successful in this role.

Job title: Responsible Finance, Partnerships Manager

Location: Remote with frequent expenses-paid travel – up to 10 times /month

Reporting To: Programme Director 

Contract: 18-month fixed term contract with intention to make permanent, subject to performance and funding 

Salary: £40,000

Date Closes: Friday 17th July

Rooted Finance is looking for a motivated and compassionate Trainee Debt Adviser to join our specialist advice and casework team. This is an exciting opportunity for someone looking to develop a career in debt advice while making a meaningful difference to individuals and families experiencing financial difficulties.

As a Trainee Debt Adviser, you will provide high-quality, client-focused debt advice and casework support, helping people understand their financial situation, maximise their income, reduce their outgoings, and develop realistic plans to manage their debts.

Working in a busy and rewarding environment, you will build your skills through hands-on experience, training and support from experienced advisers and managers. You will manage your own caseload, conduct client appointments, maintain accurate records and ensure advice is delivered to the highest professional standards.

Key Responsibilities

You will:

• Provide accurate, effective, and tailored debt advice based on each client’s individual circumstances.
• Conduct regular client appointments and manage an ongoing caseload in line with agreed targets.
• Support clients to complete detailed financial assessments, budgeting plans and income maximisation reviews.
• Negotiate with creditors and support clients to establish realistic and sustainable repayment arrangements.
• Develop clear action plans and follow up on agreed actions to help clients achieve positive outcomes.
• Maintain accurate and timely case records using CRM systems, ensuring compliance with data protection, confidentiality and regulatory requirements.
• Ensure all advice meets Rooted Finance quality standards, including FCA requirements and recognised debt advice frameworks.
• Work collaboratively with colleagues and external organisations to provide appropriate referrals and wider support.
• Identify risks, including safeguarding concerns, and escalate appropriately.
• Contribute to service development, evaluation and improvements that strengthen Rooted Finance’s support for the community.
• Take part in ongoing training and development to build knowledge, skills and confidence as a debt adviser.

Working at Rooted Finance

You will work closely with the Advice Manager and advisory team to deliver high-quality advice services, meet agreed performance and quality standards. You will receive support and guidance to develop your expertise while contributing to a service that helps individuals and communities achieve greater financial resilience.

This role is ideal for someone who is passionate about supporting people, enjoys problem-solving and wants to develop a rewarding career in financial advice and community support.

Corporate Partnerships Fundraiser
£29,687 - £30,839 per annum WTE
37 hours per week
Farnham

Help us make a difference through meaningful business partnerships!

We are looking for a proactive and relationship-focused fundraiser to join our Corporate Partnerships team at Phyllis Tuckwell. This is an exciting opportunity to play a key role in developing and managing partnerships with a wide range of businesses across our local community and beyond.

In this varied and rewarding role, you will manage a portfolio of corporate partners while also identifying and developing new partnership opportunities. You will work closely with businesses to help them understand the impact of their support, creating engaging opportunities across fundraising, volunteering, sponsorship and events.

You’ll bring creativity and energy to developing partnerships that are mutually beneficial, ensuring our supporters feel valued and inspired while helping to generate vital income for hospice care. It’s a varied role where no two weeks are the same!

Why join us?

It’s a fantastic time to join Phyllis Tuckwell. We have recently moved into our new state-of-the-art hospice in Farnham, and this role offers the opportunity to help shape and grow our corporate partnerships programme at an exciting point in our journey.

You will be part of a collaborative and supportive fundraising team, with the opportunity to develop your skills, build meaningful relationships and make a genuine impact in your local community.

The Role

A successful Corporate Partnerships Fundraiser will:

• Manage and develop a portfolio of corporate partners, delivering excellent relationship management and stewardship
• Support the growth of income by identifying and securing new corporate partnerships
• Develop tailored proposals, pitches and partnership plans for prospective supporters
• Work with corporate partners to deliver engaging fundraising, volunteering and sponsorship opportunities
•  Act as an ambassador for Phyllis Tuckwell within corporate partnership settings, including meetings, networking events and partner engagements
• Work collaboratively across the organisation to maximise partnership opportunities 

About You

We are looking for someone who:

• Has experience in corporate fundraising, partnerships, or a commercial business development/account management role
• Is confident building relationships with a range of stakeholders at all levels
• Has strong communication and presentation skills
• Is organised, proactive and able to manage competing priorities
• Enjoys working both independently and as part of a supportive team
• Is motivated by making a difference and delivering excellent supporter experience

A full driving licence and access to a car is required for this role. The position involves occasional evening and weekend work.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about under patient stories on our website.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:
Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Internal Mobility and Career Progression
• Professional Growth
• Upskilling

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Eleanor Stanley, Corporate Partnerships Manager.  If you are unable to apply on-line or have any questions about the recruitment process, contact HR at Phyllis Tuckwell.
 

Closing date for receipt of applications: Sunday 2nd August 2026

Interviews to be held: Wednesday 12th or Thursday 13th August 2026

We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged.  Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Location: Any of our King's Trust office's (flexible working - minimum of 2 days in the office)

Interviews: 3rd & 4th August 2026

This is a high-impact leadership role at the centre of building large-scale corporate employment partnerships that directly change young people’s futures. As Head of Business Development – Employment Partnerships, you will lead the strategy and delivery of new, high-value partnerships that create sustainable job opportunities, working across sectors and in close collaboration with design, delivery and fundraising teams. You will own a significant income target (£600k+), shape a 24-month pipeline, and play a key role in positioning the organisation as a leader in employment-focused partnerships.

We are looking for a commercially minded, relationship-driven leader who understands the challenges employers face in attracting and developing entry-level talent. You'll have a proven track record of securing six-figure partnerships through a consultative approach, working with senior decision-makers to design solutions that create value for both employers and young people. With extensive experience across the entry-level employment landscape, you'll bring a deep understanding of apprenticeships, early careers, recruitment and workforce trends, alongside the credibility to influence senior stakeholders and translate insight into compelling partnership propositions.

This role will suit someone who thrives on building something meaningful at scale,  combining strategic thinking with hands-on delivery, and leadership with collaboration. You will be motivated by creating real opportunities for young people, and comfortable leading a team while navigating a matrix environment to drive results.

You will stand out if you bring:

• Significant experience helping employers solve recruitment, workforce or early careers challenges through strategic partnerships.
• A consultative business development approach, with experience engaging senior leaders including CHROs, Talent Directors, Recruitment Leaders, Early Careers teams and DE&I leaders.
• A strong track record of winning complex, high-value partnerships by understanding organisational needs and designing impactful solutions.
• Experience leading cross-functional initiatives and influencing multiple stakeholders within complex organisations.
• A background in recruitment, workforce solutions, HR services, SaaS, apprenticeships, consulting or a related commercial environment where you've sold strategic solutions rather than products.

This is an opportunity to redefine how employers engage with young talent, bringing together commercial expertise, strategic partnerships and social impact to create sustainable employment opportunities at a national scale. You'll be engaging with senior HR and talent leaders from some of the UK's largest employers, helping them tackle real workforce challenges while creating life-changing opportunities for young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Head of Business Development - Employment Partnershipss? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Head of Business Development - Employment Partnershipss! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)