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Purpose of the job
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
1. Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.
They will be required to act for the client where necessary and communicate with third parties to progress a case.
Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements. The post-holder will work to individual targets that must be met in order to contribute to team targets.
2. Administration - they will be responsible for ensuring that an efficient system of administration for all work is in place and that advice is provided in accordance with quality requirements, with cases recorded accurately and in a timely manner.
3. Professional Development - they will be responsible for sharing knowledge and best practice with colleagues to improve the quality of advice and will be expected to keep up to date with relevant legislation, case law, policies and procedures through regular internal and external training. They may be required to provide training to internal staff or external organisations where appropriate.
4. Research & Campaigning – they will assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel, regularly reviewing their work to highlight common or significant issues.
5. External Links – they will develop positive links with external organisations and may represent CASNS at meetings or events.
6. Outreach – they will be required to work at various venues across the are
Person Specification:
Qualifications
1. They will be accredited to MaPS Caseworker level or be close to achieving this.
Essential
1. The successful applicant will demonstrate that they understand the aims and principles of CASNS.
2. A willingness to adhere to Debt Advice Quality Standards.
Knowledge and Experience
1. Demonstrable knowledge and experience of debt advice and casework.
2. Experience dealing with challenging cases and vulnerable debt advice clients.
3. Experience of or willingness to work in outreach settings with an understanding of information assurance and safety in those settings.
4. Have essential IT and telephone skills and the ability to use an online case management system to store and maintain case records.
5. A proven commitment to Continuous Professional Development (CPD).
6. Have a good, up-to-date understanding of the application of Equality, Diversity and Inclusion to the provision of advice.
7. Demonstrate competence in and experience of supporting other advisers within a team.
8. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.
Skills
1. Good numeracy skills and the ability to check calculations, prepare budgets and financial statements and read benefit statements.
2. The ability to analyse and interpret complex information.
3. Good oral and written communication skills and the ability to communicate well with a wide range of people including members of the public and external agencies.
4. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
5. The ability to organise their workload, monitor and maintain own standards and prioritise work to meet deadlines and targets.
Personal Qualities
1. They will be empathetic, professional and approachable.
2. They will be comfortable working within a team with varying levels of experience.
3. They will positively contribute to the morale of the team.
Job Description
Key responsibilities:
Events Logistics & Management
Research & Event Development
Events CRM
Other
Person Specification
Essential:
Desirable:
We are looking for an experienced professional with a blend of communications and media experience who can push forward a union-led strategic communications agenda, and who can also enhance the ITF’s position in the media as the global voice of transport workers. This hands-on role will span communications and media work across the ITF.
You will be part of a team delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role of transport workers around the world, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights of transport workers everywhere.
Working as part of a multi-disciplinary team, this role will work collaboratively to implement communications strategies for the ITF’s industrial work programmes and their priority campaigns. The role will include targeting diverse audiences including transport workers, employers, media, policy makers and political leaders. The role will also play a crucial role in ensuring that industrial priorities and issues are reflected and integrated in organisation-wide communications.
The Communications and Press Officer will lead on the implementation of the ITF’s global media strategy: the role is pivotal to securing media coverage that raises awareness of the work and priorities of the ITF internationally, across broadcast, print, online media and trade press, while also monitoring the media coverage we gain, evaluating impact and providing insights to help shape future media work.
The role will also be central to developing communications content across the ITF’s industrial sections, from website news stories to in-depth reports and communications support for ITF conferences, meetings and other events: you will need to be able to develop expert knowledge of policy and industrial issues facing transport workers, and effectively interpret and analyse issues and challenges and translate them into compelling and engaging communications outputs.
We are looking for someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment, someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.
If you’re driven to improve the lives and livelihoods of workers through undertaking innovative and bold communications work, we invite you to apply.
About the team
The role of the ITF Communications Team is to elevate our work on global issues and drive collective action to improve the rights of all transport workers.
The Communications Department leads strategic thinking around communications across the ITF’s industrial sections, global regions and key areas of focus, including women and young transport workers, sustainability, health and safety, the future of work and supply chain accountability. The scope is vast.
You’ll join a team committed to using its skills and knowledge to push the envelope for worker and people-driven change ― working to advance the ITF’s current strategic directions:
The team sets and delivers strategic communications, setting the creative and strategic vision for digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.
This position is based at our London headquarters, though we warmly welcome applications from candidates who would prefer to work from one of the ITF's regional offices around the world; in such cases, salary and benefits will be aligned with the relevant regional office location.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
ABOUT GLOBAL CANOPY
Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.
ABOUT CORPORATE PERFORMANCE
A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. We hold the most exposed companies and financial institutions to account through our Forest 500 project, by assessing their policies and performance.
With our suite of Deforestation-free Finance Guidance and a forthcoming new tool, DEFT Pathway, we provide tools and data for financial institutions and investors to support effective engagement with high-risk companies. We support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through Forest IQ.
ABOUT THE ROLE
This is an exciting opportunity for an experienced and deeply knowledgeable Programme Director. It is an opportunity to become part of an accomplished and proactive team at the heart of the fight against market-driven deforestation and nature loss.
You will be a strong technical leader who excels at programmatic management and delivery. With a drive and passion for effective delivery, technical quality and rigour, and ensuring teams are well organised and properly resourced to meet their individual and collective objectives on time and on budget. You will lead the management and mentoring of the team and its development to ensure it is equipped and motivated to deliver on and scale-up its day to day work, while also continuing to innovate.
You will participate in strategy development and external representation, helping to ensure we stay at the leading edge of global efforts to transition to deforestation-free supply chains and portfolios. You will ensure that our external partnerships are well managed, and that we are continuing to secure the resources and relationships needed to effectively deliver on our strategy in this fast-moving space.
The programme is structured as three workstreams, which work across our projects and products. The workstreams Leads are responsible for delivery, so a key part of your role will be in supporting and enabling them and their teams to effectively deliver on their goals:
The workstreams all work across Forest 500, Forest 500 – Finance, Floresta 250 – Cattle, Deforestation-free Finance Sector Guidance, Forest IQ, and DEFT Pathway.
You will also hold overall budget and fundraising responsibilities for the team and be supported by a dedicated Finance Business Partner and our Development Team.
You will ensure that we are making the most of the technical expertise, data and other synergies across Global Canopy as a whole, leveraging the time and skills of regional and cross-cutting programmes, such as the Brazil-based team and Human Rights and Learning & Development functions.
RESPONSIBILITIES
Programme leadership
Team and people management
Strategy, fundraising and external representation
ABOUT YOU
To be successful in this role, these are the things that will matter the most:
Essential behavioural competencies:
Skills and experience:
SALARY & BENEFITS
Salary: £70,000 full time equivalent (This role sits within Band B on Global Canopy’s remuneration framework.)
Nature of contract: Full- or part-time (0.8 FTE), fixed term (24 months). We are a flexible employer and welcome candidates wishing to work flexibly.
Base: Our office is in Oxford, with flexible home-working arrangements in place. Ability to attend the office fortnightly at minimum would be desirable. We will support UK visa sponsorship for this position.
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension: Employer pension contribution of 8%.
Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Group Life Assurance: Paying a lump sum of 3 times annual salary
Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).
Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.
Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
HOW TO APPLY
To apply for the position, please use this link and submit an up-to date CV and answers to the following questions (max 300 words each).
Applicants are required to disclose if and how they have used AI in their application.
The closing date for applications is Monday, 18 May at 9am BST.
The recruitment process for this position is intended to be as follows:
1. First-round interview of 30 mins (tentatively 26 & 28 May)
2. Final interview of 1 hour (tentatively w/c 8 June) with a written assessment to complete in your own time
This recruitment process will take place online via video. The entire process is likely to take 4 weeks to complete from the closing date of this advert. Due to the volume of interest, we are unable to provide all applicants with individual feedback.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team. This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.
What You’ll Do
Support our AI Programme
Deliver High-Impact Data Projects
General Responsibilities
What You’ll Need
Why Join Us?
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Outreach Worker to play a pivotal role in our Complex needs Service in Notting Hill.
Sounds great, what will I be doing?
We're looking for a proactive and compassionate Senior to help lead our mental health recovery service. You'll support the Team Leader in delivering person-centred, recovery-focused support that empowers service users to sustain independence and avoid hospital readmission.
With strong leadership and organisational skills, you'll oversee team performance, service quality, and compliance while promoting coproduction and inclusion. This role suits someone passionate about collaboration, wellbeing, and delivering high-quality, empowering support within Hestia's values and standards.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, alongside a strong knowledge of community care, mental health, health and safety, equality, housing, and welfare benefits legislation. You will understand recovery principles and be confident in delivering person-centred support, including assessing, planning, implementing, and reviewing support plans. You will be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, while maintaining high professional standards and resilience.
Strong literacy and numeracy skills are essential, with the ability to produce clear written communication and manage basic financial processes such as petty cash. You will be flexible in your approach, including working evenings and weekends when required, and will demonstrate a solid understanding of safeguarding, ensuring issues are addressed appropriately at all times.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Senior Health Advisor
Contract type: 14 months fixed-term contract, Full-time
Location: The role can be based in London, United Kingdom or one of the following countries, subject to right to work eligibility in the respective countries.
Ghana, Liberia, Mali, Tanzania, Uganda, Rwanda, Zambia, Mozambique, Malawi, Nepal, Pakistan
For the UK location, we have hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For all country programme locations, we offer a competitive salary package aligned with the local market and candidate experience.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
WASH Technical Effectiveness is part of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world’s poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks.
About the role
As our Health Senior Advisor, you will provide and coordinate targeted technical support to WaterAid WASH and health programming and work closely with Country Programmes and partners, regional and global teams to drive sustainable change.
In this role, you will:
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on 19 May 2026. Interviews are expected to take place week commencing 26 May 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
In your cover letter, please briefly summarise the skills you bring to this role, the reason you are passionate about applying for this role and explain your experience (with specific examples where possible) in providing WASH and health technical support and working on integrated WASH into public health programmes in Africa and/or South Asia.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here)
Our Global Commitment:
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Are you committed to helping end homelessness and ensuring people with mental health conditions live life to the full? If you are creative, willing to be hands on and enjoy working with a wide range of tasks we want to hear from you.
Barons Court Project is seeking a Project Worker to join our friendly team at our Day Centre in Hammersmith and Fulham. This role is hands on but gives great variety. We split our work into three areas, Body, Mind and Spirit. Body - The practical services including showers, laundry, meals, clothing and more ensure we care for our guest's physical being. Mind - our one to one work including assisting guests with benefits forms, housing applications, CV Writing etc. Spirit - Activities around well-being including art, women's group, sports and physical activity, trips out and more.
You will work with a team of staff and volunteers to deliver these services which are designed to ensure we care for the whole person.
If you want to make a difference then this is the role for you, we want to hear from you.
To put people in control of their own lives by providing help for them to make informed choices within a practical and emotional support network.



The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being solutions-oriented and creative. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking to new ideas and perspectives from others in the humanitarian sector and beyond.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Overview
As the Advocacy Officer, you are responsible for building the profile, influence and credibility of IRC’s work with UK politicians, political parties and opinion formers on our humanitarian and development issues. You will be delivering our influence strategies and identifying strategic lobbying opportunities and enabling colleagues to exploit them fully through the use of innovative and creative tactics that help IRC stand out in a crowded arena. You will support building critical strategic relationships to help deliver on IRC’s objectives in parliament. You will contribute fresh insights and analysis to inform IRC’s influence approaches, tactics, and messages.
Major Responsibilities:
Advocacy Strategy: Support in delivering advocacy strategies, collaborating with the Advocacy Manager, policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives.
Key Working Relationships:
Position reports to: Advocacy Manager
Internal contacts: Policy and Advocacy colleagues, Communications, Technical Excellence leads; International Programs leads, External Relations Department
External contacts: Parliamentarians, government officials, key opinion formers, think tanks and sector colleagues in the UK.
Job Requirements:
Work experience:
Demonstrated skills and competencies:
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?
About us
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.
About you
You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals.
An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed.
Your knowledge and experience might involve:
Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.
You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.
Key responsibilities
Key requirements
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.
We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.
This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.
Specific responsibilities
An applicant appointed to the role will be expected to:
• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent to our email address. Please see details on our website.
We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below.
The closing date for applications is 17.00 on Tuesday 2 June 2026.
Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office
The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026.
Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol.
If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Job Title: River Restoration Manager
Salary: £38,346 - £42,545 per annum (according to level of expertise and experience)
Contract length: Fixed term contract – 35 hours per week for 1 year – with likely possibility of extension
Location:Hybrid/ flexible - Any Thames21 office, Central, East London
Responsible to: Thames21 River Restoration Programme Manager and/ or Head of Improving Rivers
About Thames21
Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
Thames21’s purpose is to deliver increasingly resilient and healthy rivers and landscapes that are closer to their natural state with an abundance of fish and wildlife, empowering and working with people to bring multiple benefits to the natural environment, to individuals and communities. In recent years we have significantly up-scaled our planning and delivery of river restoration works and by 2027 we will improve 15km of river habitat annually.
To enable this, we are looking for a committed, self-motivated and technically capable River Restoration Manager to lead this work.
Candidates with a proven track record in delivering river restoration and/or habitat improvement projects, including experience managing contractors and in partnership with multiple public and private partners are encouraged to apply. The candidate should be technically strong in one or all areas of river restoration (woody habitat interventions, fish passage etc) and adept at managing complex budgets and reporting to funders. You will have confidence and credibility and be able to engage and influence a variety of stakeholders.
This role is a key position in implementing Thames21 mission and the selected candidate will be part of a dynamic and committed team. You will have the chance to add input and help develop our Five-Year Strategic Plan goals and as a key position in the organisation, you will influence how we deliver our restoration goals.
Main duties and responsibilities
Work with Thames21’s Head of Improving Rivers and local stakeholders such as catchment partnerships, councils, Friends groups etc. to develop and deliver river and wetland restoration projects throughout the areas we work.
· Develop detailed plans for the river and wetland restoration in consultation with local and expert stakeholders, meeting local needs and ecological objectives. Ensuring the necessary requirements for Construction, Design and Management (CDM) are covered as part of that process.
· Obtain all necessary permissions to deliver the projects, potentially including flood defence consent and planning permission.
· Ensure that the development and implementation of the works are well integrated into wider programmes such as catchment partnerships, evidencing and community engagement.
· Work with project partners to develop and manage tender processes for works which require the use of contractors, the tender processes will need to meet relevant requirements for project partners and funders (including CDM).
· Ensure that the Team’s RAMS are all correct and up to date. As well as ensuring all H&S documentation is correct and filed within SharePoint.
· Manage contractors to implement projects so they achieve maximum benefits and alignment to project scope.
· In partnership with others, use a range of monitoring tools to record and quantify the impact of different activities. Ensuring this data is captured correctly and presented to the programme funder, to potential future project funders and available to other relevant parties.
· Support the development and delivery of watercourse Biodiversity Net Gain (BNG) projects, including habitat condition assessment, monitoring, reporting and long-term management planning.
· Maintain accurate records and databases, ensuring data integrity and accessibility.
· Manage and support other staff in the development and delivery of restoration projects.
· Input to the strategic development of Thames21’s work particularly the Improving Rivers Portfolio.
*This job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities with those in this document.
It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.
Please see the attached Job Description for full details of this role.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead the Sussex Community Housing Hub team in providing technical advice and support to communities engaged in rural and community led housing projects.
Community-led housing involves local people playing a leading and lasting role in solving housing problems, creating genuinely affordable homes and strong communities.
You will be working in conjunction with other members of the Hub to help deliver quality affordable housing schemes that these communities are truly proud of.
The role
This is a senior, externally facing post reporting to the Chief Executive. You'll manage a caseload of community-led housing projects, lead a small team of advisors, and work in partnership with communities, parish councils, housing associations, local authorities, landowners, and developers across East and West Sussex.
You'll also play a part in shaping Druv Homes, AirS's emerging housing association.
What you'll be doing
What we're looking for
Essential:
Desirable:
Practical
The role is based in Lewes with hybrid working. Regular but infrequent travel across East and West Sussex is required — a driving licence or equivalent transport access is essential.
For more information about the role and the organisation download the Job Description, Person Specification and AirS Prospectus.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
Senior Internal Auditor
Contract type: Permanent – 35 hours per week (requests for part-time will be considered)
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face in the London office, external meetings or travel. 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £52,468 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the role
As our Senior Internal Auditor, you will support WaterAid to continuously strengthen internal controls and effective risk management by the delivery of internal audit engagements working closely with management to drive sustainable change.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on 27 May 2026. Interviews are expected to take place week commencing 08 June 2026.
*Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Introduction to Reset
Reset is a bold new incubation designed to dramatically change the lives of some of the most vulnerable children in England today for the better.
Reset exists for children who are on, or at risk of being placed on Deprivation of Liberty orders due to the high risks they face from themselves or others, their complex and intersecting needs, and due to the lack of effective support available.
The children Reset will support are likely to be aged 12 to 18 and face complex challenges that often stem from the impact of traumatic childhood experiences, such as mental ill-health, self-harming, being sexually and/or criminally exploited and getting caught in harmful risk-taking behaviours including the use of harmful substances such as drugs and alcohol.
Reset is determined to ensure that, wherever possible, children are able to thrive back within their own families and/or communities.
About the role
We are looking for a highly organised, proactive and thoughtful coordinator to support the Chief Executive and founding team during this exciting early stage of Reset’s development.
Alongside executive support, this role offers exposure to the breadth of work at Reset, from operations to communications, philanthropy and wider organisational work.
To thrive in the role, you will be highly organised, proactive, detail-oriented and keen to contribute across a small and ambitious team where no two days will be the same. You will enjoy working flexibly and collaboratively, building relationships, and helping things run smoothly for the team and partners around us.
This role will play an important part in helping shape Reset’s culture, systems and ways of working during this early stage of development.
With a strong commitment to your growth, we offer support to help you excel professionally and advance your career, as well as a flexible working culture that champions both impact and balance. We provide in-office collaboration time with genuine flexibility to support your wellbeing, personal commitments, and life outside work.
Job Description
The role:
Reset’s Coordinator will provide high-quality organisational and administrative support to the Chief Executive and wider founding team, enabling them to work efficiently and to maximum effect.
You will play an important role in keeping the organisation running smoothly day-to-day while driving key projects and priorities across the organisation. As part of a small, high-impact team, you will gain broad exposure to a wide range of work, take on real responsibility and play a vital role in helping Reset establish itself successfully.
This role would suit someone who is highly organised, eager to learn and energised by a fast-moving and mission-driven environment where priorities shift and no two days are the same.
Key responsibilities
Executive Support
Coordination and Administration
Stakeholder Support
Wider team support
Who we are looking for
We are looking for someone who is organised, proactive and keen to learn and who is comfortable in a small, evolving organisation where priorities may change quickly. You do not need extensive experience, but you do need strong judgement, attention to detail and a willingness to take ownership.
Essential skills, experience, and attributes
Desirable experience
Development Opportunity
This role offers an excellent opportunity to learn and grow within a fast-moving, mission-driven organisation. The successful candidate will work closely with experienced senior leaders and gain broad exposure across how a new organisation is built and run, including operations, partnerships and organisational development.
Over time, there will be opportunities to take on greater responsibility depending on your strengths and interests.
Incubation by Purposeful Ventures
Reset will be incubated by Purposeful Ventures.
About Purposeful Ventures
Our vision is of a fairer society where all young people thrive.
Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years.
We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change.
We are working with a wide range of organisations across the following portfolio areas to build and strengthen outstanding organisations that deliver systemic impact.
The vision of Purposeful Ventures is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.
To date, Purposeful has provided Reset with expertise and funding to complete an 18-month research, feasibility and development phase to enable the ground to be laid to establish the initial Reset Practice in Autumn 2026. By launching Reset as an incubation, Reset benefits from the oversight, governance, expertise, operations (HR, finance, and IT) and network of the Purposeful team while being able to focus on the delivery of creating Reset as an organisation that can have immediate impact and flourish in the future.
We are excited to begin the search for Reset’s Coordinator. We have secured initial funding and are actively securing funding for the full two-year pilot, which includes funds for these roles. We appreciate that candidates are likely to need clarity around timing, funding and transitions, and we will have open discussions with candidates about fundraising milestones during the interview process.