Records manager jobs

Individual Giving Legacy Fundraiser 

£31,906 pa (FTE)

Use your creativity, drive and relationship-building skills to grow income that helps Bluebell Wood be there for every baby, child and young person who needs us.

Join us as our Individual Giving & Legacy Fundraiser and be part of a team that is building something special -growing sustainable income, striving for excellence, and delivering results that make a real difference.

This is a role for someone who wants to take ownership, see results, and be part of a team working together to achieve more — more support, more reach, more impact.

We’re ambitious, collaborative and always looking for better ways to connect with supporters. We test, learn, improve and deliver because the income we generate is what enables us to provide vital care.

Your work will help drive the income that ensures every family can access the care they need, when and where they need it.

About us:
At Bluebell Wood, our vision is for every baby, child and young person with a life-limiting condition to access specialist palliative care, wherever and whenever they need it. Every role here plays a part in making that happen.
Our support is wide-ranging and tailored to every family. From symptom management and short breaks to counselling, sibling support, music therapy, home visits and end-of-life care, we provide expert care when and where it matters most.
We support families across South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. To keep our doors open, we need to raise £6.7m every year — with only around 17% of our income coming from government sources. That’s why this role matters.

The role:
In this role, you’ll lead the development of individual giving and legacy income — attracting new supporters, deepening relationships, building strong pipelines and creating journeys that grow long-term value and loyalty.
Using data, insight and creativity, you’ll shape and deliver campaigns, strengthen regular giving and build awareness of legacy giving in ways that feel personal, relevant and impactful - driving the income that ensures more children and families can access the care they need.

What you’ll do

Strategic Planning

• Develop and implement a growth strategy for Regular Giving, including acquisition, retention, upgrade pathways, and mid-level donor development.
• Lead on the development and effective delivery of legacy messaging across channels, ensuring consistent and inspiring communication that builds awareness and drives pledges.
• Support strategic planning for Trusts & Grants, In Memory Giving, and Legacy awareness, ensuring alignment with overall fundraising goals.

Campaign & Product Delivery

• Lead the creation and delivery of Regular Giving and mid-level donor products, campaigns, and donor journeys.
• Develop and promote legacy giving initiatives, including Make a Will Month, seasonal appeals, and messaging that builds a pipeline of legacy pledges and gifts.
• Work with external suppliers (e.g. creative agencies, mailing houses) and internal teams to deliver high-quality assets and campaigns.

Collaboration & Support

• Work closely with Marketing, Supporter Engagement, Commercial Insights and Finance teams to ensure integrated delivery and maximise supporter value and retention.
• Support fundraising events and initiatives as needed.
• Respond to supporter enquiries via mail, email, and phone, providing excellent customer service.
• Work positively and proactively with our volunteer supporters.
• Manage relationships with external consultants for Trusts & Grants and Legacy fundraising, oversee canvassing agents and ensuring all activity aligns with the hospice’s fundraising strategy and values.

What you’ll bring

• Experience in individual giving, legacy fundraising, donor development or a similar supporter-focused fundraising role.
• A creative approach to campaigns, communications and supporter journeys.
• Confidence using insight, data and performance measures to improve results and grow income.
• Strong relationship-building skills and a positive, proactive approach to supporter engagement.
• Experience of working with agencies, suppliers or external partners to deliver high-quality activity.
• A values-led mindset, with the initiative to take ownership, work collaboratively and make things happen.

Why join Bluebell Wood?

• Your work will directly help children and families access expert care and support.
• You’ll have the freedom to bring ideas to life in a creative, collaborative and purpose-driven team.
• You’ll be part of a values-led organisation where individuality is welcomed and development is encouraged.

What we offer:

• In return, we can offer you a fantastic working environment and the following benefits:
• 33 days’ holiday entitlement, including bank holidays, with the option to buy and sell leave
• Employee assistance programme - including mental health care and out of hours GP access
• A commitment to your professional development
• Matched pension scheme of 5% of salary
• Bluebell Wood enhanced maternity and paternity pay (unrelated to NHS conditions)
• Enhanced night shift pay.
• Free parking on main site
• Subsidised lunch
• Free tea and coffee
• Cycle to work scheme
• Eligible for NHS Blue Light Card
• Access to rewards portal
• If you’re ready to use your skills to make a lasting difference for children and families, we’d love to hear from you.

Contract: Full-time, London (9-month contract)

Salary: £29,849-£35,493 per annum

Closing Date: Monday 29th June 2026

Interviews will be held w/c Monday 6th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Officer to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Events Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.

About you

You will be an energetic and personable individual with:

• Proven experience of working in a supporter or customer-facing role.
• Excellent communication and relationship building skills, confident in communicating with varied audiences.
• Excellent copy-writing skills for supporter communications and an interest in marketing.
• Strong organisation and multi-tasking skills, in order to ensure Sleep Out events run smoothly.
• Proactive and ambitious, always looking for creative ways of working.
   

What you’ll be doing

• Support the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
• Engage and steward all Sleep Out event participants, supporting them with their fundraising, answering queries and building strong relationships.
• Support the implementation of marketing plans that recruit participants.
• Support the Event Manager in managing the partnership with NBS to maximise the impact of the partnership and strive for long-term growth.
• Responsible for administrative processes for the Sleep Out team including donor and financial records, monitoring and creating resources and materials.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!

This is a joint venture between Citizens Advice Woking (CAW) and i-access, the drug and alcohol community service which offers specialist assessment, support, and treatment to people in Surrey who want help with their drug and/or alcohol use. The role is fixed term to the end of March 2027, but it is hoped that it will continue, subject to funding. 

We are looking for a highly motivated person to join our specialist team. It is essential that the applicant has recent experience of advising clients, at Citizens Advice or another comparable organisation. 

You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to work with i-access service users, either remotely or in person, the role is to provide information, advice, and casework in all areas of generalist advice, but particularly in the areas of welfare benefits, debt, and housing. Patience and empathy are essential. 

The i-access adviser will need to travel to the three i-access locations in Guildford, Redhill, and Chertsey as well as to CAW’s office in Woking. It's likely the role will also entail working remotely from home, which will require a confidential work space and reliable Wi-Fi.

We will require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job. 

The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently under represented in our workforce. 

For more information about the role and how to apply, please see the job pack. 

The Bookkeeper will support the Finance Director in maintaining accurate financial records, preparing budgets, and producing financial reports.

Are you a detail-oriented bookkeeper looking for a varied, hands-on finance role within a values-driven organisation?
This could be a brilliant opportunity to grow your skills whilst doing work that genuinely matters.

VCS Alliance, a Bradford-based organisation supporting the voluntary and community sector across the district, is looking for a Bookkeeper to join their team and help keep their financial operations running smoothly and accurately.

•  Bradford
•  Part-time, 14 hours per week
•  £25,000 to £28,000 per annum pro rata
•  Closing date: 21st June 2026

About the role

Working closely with the Finance Director, you will play a central part in maintaining accurate financial records, supporting budget monitoring and contributing to board-level reporting.
From maintaining creditor and debtor ledgers and reconciling bank accounts to supporting month-end and year-end processes, your work will directly underpin the financial health and transparency of the organisation.

This role would suit someone who takes pride in accuracy, enjoys working with numbers and is looking to develop within a supportive and purposeful environment.

You'll bring:
✅ Experience in a bookkeeping or finance administration role
✅ Accuracy and attention to detail in maintaining financial records and ledgers
✅ Experience supporting budget preparation, monitoring and reporting
✅ Familiarity with purchase and sales ledgers, bank reconciliations and accounting systems
✅ Strong organisational skills, including maintaining well-structured filing systems
✅ A proactive approach to process improvement and a commitment to financial compliance

 Please read the full Job Description on our vacancies page by clicking on 'apply'

The VCS Alliance

The VCS Alliance is a charity dedicated to transforming health and social care across Bradford District and Craven. To do this, we act as a bridge between the Voluntary, Community and Social Enterprise (VCSE) sector and the Bradford District and Craven Health and Care Partnership, channelling investment into the sector, to deliver transformational programmes. These programmes keep people out of front-line and emergency health services and address health inequalities.

We also provide and support Bradford District and Craven’s VCSE sector voice to contribute to system conversations, leading to better outcomes for our diverse communities. To do our work, we support the convening of spaces and organisations for collaborative conversations leading to better outcomes and learning. 

Salary                  £30,875 - £31,688 per annum
Location              United Kingdom with hybrid working options 
Team                    People & Culture
Line Manager      HR Advisor
Line Reports      None
Hours                  35 hours per week
Contract              12 months FTC
Grade                   4B

Closing date: 3 July, 2026 at 23:59 BST.

ABOUT THE ROLE 

We are looking for a proactive and organised HR Administrator to join our People & Culture team at Start Network. This is a great opportunity to play a hands-on role in supporting the employee lifecycle in a purpose-driven, global organisation. Working closely with the HR Advisor and wider People & Culture team, you will coordinate recruitment and onboarding, maintain accurate HR records and systems, support payroll administration, and act as a first point of contact for everyday HR queries. 

You’ll thrive in this role if you enjoy juggling priorities, working with detail and data, and collaborating with colleagues to deliver a positive and well-run people experience. In return, you’ll gain exposure to a broad range of HR processes, contribute to meaningful work in the humanitarian sector, and be supported to develop your HR skills in a growing and evolving organisation. 

WHAT IS START NETWORK? 

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation. 

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability. 

OUR VALUES 

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming. 

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it 

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together. 

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard. 

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming. 

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress. 

OUR OFFER TO YOU 

• Being a part of a network involved in bringing change to the humanitarian sector. 
• Hybrid working with options to work from home and remotely to support your work/life balance 
• Employee Assistance Programme through Smart Health (depends on the country based) 
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more! 
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based) 

INFORMATION FOR CANDIDATES 

Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application. 

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.

APPLICATION

Please contact the People and Culture Team if you have any questions or need support with your application.

We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias. 

Closing date: 3 July 2026

Date for 1st Interview: 8th of July, 2026 (Subject to change)

We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment. 

Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.

The role

We’re seeking a Senior Trusts Manager to join our fantastic Philanthropy and Partnerships team on a 14-month maternity leave contract. The ideal start date for this role will be between 3rd-19th August 2026 to ensure a handover with our Senior Trusts Manager.
 

• You will lead on the development of our Trusts and Foundation income stream, expertly stewarding our warmest donors and building the pipeline for long term growth. 
• You will work collaboratively across the organisation to unlock multi-year funding opportunities 
• You will inspire and develop the Trusts team, fostering a positive culture while ensuring targets are met

About You 

• You are an excellent relationship fundraiser, able to build meaningful, long term relationships with family trusts, institutional foundations and people affected by pancreatic cancer 
• You are a data driven person who uses insights to drive strategy, foster growth and maximise opportunities 
• You are a team leader, able to support your team and inspire them to do their best work. 

If this sounds like you – we’d love to hear from you!

About working for us 

This is a fast-paced organisation that is committed to making a difference. 

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.

We bring more break throughs through research, more change through campaigning and more support through our expert nurses.

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.

Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Victoria Hurwood (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that there will be 2 rounds for this interview. The first stage will be on 1 July 2026 which is a Microsoft Teams online interviews and on Tues 7 July this will be interviews held in our office near London Bridge station.

No agencies/sales call please – we are working with an agreed agency partner for this campaign.

Head of Business Development

We are seeking an experienced business development professional with a proven track record of securing funding, winning contracts and developing strategic partnerships to help drive organisational growth and sustainability.

Position: Head of Business Development
Salary: £46,654 per annum
Location: Exeter with hybrid working arrangements
Hours: 36.25 hours per week
Contract: Permanent
Closing Date: 9 July 2026

Interviews: Week commencing 27th July

About the Role

This is an exciting opportunity to join a well-established charity as a member of the Executive Management Team. Working closely with the Chief Executive, you will lead the organisation's business development activities, helping to secure funding, diversify income streams and strengthen strategic partnerships.

You will be responsible for developing and implementing the Business Development Strategy, maintaining a strong pipeline of opportunities and leading on the preparation of high-quality funding applications, grant bids and tender submissions.

Key responsibilities include:

• Leading the development and implementation of the Business Development Strategy
• Identifying and pursuing funding, grant and contract opportunities
• Writing and submitting high-quality bids, tenders and funding applications
• Building and maintaining strategic partnerships and collaborative opportunities
• Supporting organisational sustainability through income generation and diversification
• Horizon scanning to identify emerging funding and development opportunities
• Leading and contributing to organisational planning and strategic development
• Representing the organisation with funders, commissioners and stakeholders
• Providing leadership as part of the Executive Management Team

About You

You will be an experienced business development, fundraising or income generation professional with a successful track record of securing funding and developing strategic opportunities.

You will have:

• Significant experience securing grant funding and winning new contracts
• Experience developing successful funding bids, including large-scale applications
• Strong partnership development and stakeholder engagement skills
• Experience of public sector procurement and commissioning processes
• Excellent written communication and bid-writing abilities
• Strong analytical, planning and organisational skills
• Experience of managing projects, budgets and staff
• The ability to influence, negotiate and build effective working relationships
• A proactive and collaborative approach with the ability to work strategically and operationally

About the Organisation

This charity works alongside communities in Devon to help create thriving, sustainable and inclusive places to live and work. Through community development, advice, support and partnership working, the organisation helps communities identify solutions to local challenges and improve outcomes for people across the region.

The organisation offers a supportive working environment, flexible working arrangements and the opportunity to make a meaningful difference through your work.

Other roles you may have experience of could include: Head of Fundraising, Business Development Manager, Income Generation Manager, Funding Manager, Strategic Partnerships Manager, Bid Manager, Director of Development, Partnerships Lead, Commercial Development Manager, Fundraising and Development Manager.

Please note this role is being advertised by the recruitment agency acting on behalf of the client, NFP People. #INDNFP

Housing Management Worker

You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £29,336 per annum

Closing Date: 05 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Make a real difference as a Housing Management Worker at our service in Lambeth. You’ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness—driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly.

We’re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You’ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence.

Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you’ll help create safe homes, empower young people, and deliver services that truly change lives.

Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.

KEY DELIVERABLES

• You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable.

• You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement.

• You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money.

• You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss.

• You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul’s central services and commissioner meetings as required.

• You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements.

• You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety.

• You will facilitate the fair allocation of letting accommodation in accordance with Depaul’s Policy and Procedures.

• You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul’s finance team.

• You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims.

• You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt.

• You will be the first point of contact for landlord queries and contractors.

• You will support and facilitate the work of the volunteers who add value to the work that we do.

• You will contribute to making the environment a positive place to work for all staff, volunteers, and students.

• You will undertake further duties as commensurate to the role identified by your line manager.

• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate.

• You will attend training as appropriate to your development to support you in your role.

• You will form an integral part of the team and as such attend team meetings when required.

WHAT WE ARE LOOKING FOR FROM YOU

When completing your application form please address all the points set out below.

• Experience of working within a supported and/or social housing setting

• An understanding and commitment to working in an assets based way

• An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care.

• A knowledge and understanding of housing management

• A knowledge and understanding of welfare benefits

• Good literacy, numeracy and IT skills

• Able to demonstrate clear understanding of safeguarding requirements and procedures

• A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Join Our Team as a Qualified Psychological Wellbeing Practitioner
Location: HMP Full Sutton, York.

Rethink Mental Illness work alongside Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and Humber Teaching NHS Foundation Trust to deliver an integrated stepped care mental health service within HMP Full Sutton.

The team compromises a range of highly skilled professionals who work collaboratively to provide the highest quality of care, for those with mental health needs within the prison and for Rethink Mental Illness employees, this is carried out between 0800 – 1600 Monday to Friday. 

As we work across both sites, there may be some travel involved, but this will be done in work time and expenses paid to support service delivery.

*The applicant must have a full UK Driving Licence with access to a vehicle.

What I will do and achieve:

In this role, you will make a real difference by supporting individuals with mental health needs within a prison setting. Your work will focus on empowering recovery, delivering evidence-based interventions, and ensuring high standards of care.

What you’ll be doing:

• Manage referrals – Assess suitability of new referrals, following agreed protocols, and ensure clients receive the right level of care, including stepping up treatment when needed.
• Support recovery – Help people with mental health challenges to self-manage their recovery through person-centred assessments and risk evaluations.
• Deliver interventions – Provide low-intensity, evidence-based interventions such as Guided Self-Help and psycho-educational support, drawing on CBT principles.
• Collaborate and coordinate – Work closely with multi-disciplinary teams to maintain a stepped care approach and attend relevant meetings.
• Maintain high standards – Protect client confidentiality, record outcome measures, and ensure accurate clinical data entry in line with best practice.
• Build partnerships – Liaise with statutory and non-statutory agencies to support continuity of care upon release from prison.
• Meet service goals – Adhere to agreed activity targets to minimise waiting times and ensure accessible treatment delivery.
• Communicate effectively – Engage with clients, colleagues, and stakeholders in a clear and professional manner.
• Champion our values – Uphold the values of Rethink Mental Illness and represent the organisation positively at all times.
• Be flexible – Provide contingency cover for other prison sites when required.

Key Responsibilities and Commitments:

• Work in line with Prison Service policies and procedures, supporting relevant programmes and contributing to risk management and public protection.
• Comply with all legal and regulatory requirements, including the Data Protection Act 1998 and Health & Safety at Work Act 1974.
• Ensure accurate and secure management of all records in accordance with Data Management and Information Governance policies.
• Act in accordance with the charity’s Professional Boundaries, Safeguarding, and Health & Safety policies, reporting any concerns promptly to your line manager.
• Attend regular clinical and managerial supervision as agreed with your manager.
• Take responsibility for your own performance review, responding to agreed objectives and undertaking relevant training.
• Engage in personal development and supervision to enhance competencies and clinical practice.
• Maintain professional registration requirements and stay up to date with Department of Health guidelines and internal standards.
• Work within the charity’s national policies, local operating procedures, and those of external regulators or professional bodies.
• Promote Rethink Mental Illness by encouraging membership, donations, and activism.
• Undertake other reasonable duties and projects as required by your line manager, in line with the role and grade.

Essential Skills and Experience:

• Qualified Psychological Wellbeing Practitioner (PWP) through IAPT Low Intensity National Programme (e.g., Postgraduate Diploma in Psychological Therapies).
• Accredited with a recognised body (BACP or BPS).
• Experience delivering evidence-based low-intensity interventions at Step 2 within a stepped care model.
• Strong knowledge of assessment, screening, referral processes, record-keeping, and brief psychological interventions.
• Skilled in applying evidence-based psychological therapies and using clinical outcome measures.
• Ability to build inclusive, therapeutic relationships and respect diversity.
• Excellent communication skills (verbal and written) and confident with IT systems (Word, Excel, databases).
• Committed to professional development and constructive use of supervision.

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you!

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs.

Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.

Other:
•Attend and participate with External Supervision sessions.

£35,560 + Benefits

12 months’ fixed term maternity cover

London, UK (Hybrid – 50% office attendance)

We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO’s time, and ensuring the CEO is well-prepared through briefing and action tracking.

As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO’s meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences’ President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism.

About the role

Executive, diary & inbox management:

• Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning.
• Manage the CEO’s inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up.
• Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion.
• Draft, prepare, and manage correspondence and documentation as required.
• Maintain accurate and well-organised electronic filing systems for the CEO’s office.

Gatekeeping, briefings & action tracking:

• Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs.
• Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported.
• Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery.
• Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion.

Meetings, travel & expenses:

• Arrange all travel and accommodation for the CEO, including itineraries and briefing packs.
• Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering.
• Prepare, submit, and track the CEO’s expenses in line with Academy policies, liaising with the Finance team as required.

Governance & corporate support:

• Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy’s Council Members, President, and Honorary Officers, as required.
• Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise.
• Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings.

Corporate events & internal coordination:

• Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows’ Admissions Day, named lectures, and other ad hoc events.
• Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO.
• Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement.

Systems & information management:

• Maintain and update records within the Academy’s Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required.
• Support updates to internal systems and website content related to CEO or corporate activity, where appropriate.

Requirements

Skills, experience & abilities:

• Proven experience providing high-level PA or Executive Assistant support to a senior leader.
• Excellent written and verbal communication skills.
• Exceptional organisational skills and attention to detail.
• Confidence working with senior stakeholders and external organisations.
• Ability to manage multiple priorities with discretion and sound judgement.
• Strong IT skills, including Microsoft Office and CRM databases.
• Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination.
• Experience in gatekeeping, action tracking, and protocol management.

Personal attributes:

• Highly organised, proactive, and calm under pressure.
• Discreet, trustworthy, and professional.
• Collaborative and confident working with senior colleagues.
• Flexible and adaptable to changing priorities.
• Strong commitment to the Academy’s mission, values, and public benefit.

Benefits

We provide our staff with a comprehensive benefits package outlined as follows:

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
• Life assurance at three times your salary

• Hybrid and agile working.  50% office attendance.
• 26 days annual leave, plus Christmas closure days and bank holidays
• Buying and selling leave
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)

• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
• Support through tailored learning and development

• A range of enhanced benefits become available once you’ve completed your probation period

If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email.

For more information and to apply online, please visit our vacancies page. 

Closing date: 5.00pm on Monday, 22 June 2026.

Interview date: week commencing 6 July 2026.

We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire.

Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You’ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice.
 

About the Role

This varied and rewarding role will include:

• Supporting relationships with existing and prospective major donors and supporters
• Researching and preparing applications to trusts & foundations
• Helping to identify and engage new community audiences
• Supporting fundraising income targets and pipeline management
• Working collaboratively across teams to gather stories, impact information, and develop supporter materials
• Maintaining accurate records using Raiser’s Edge CRM
• Representing the hospice at events and engagement activities where appropriate
   

About You

We are looking for someone who is:

• An excellent communicator with strong written and verbal skills
• Confident building relationships with a wide range of people
• Organised, proactive, and able to manage multiple priorities
• Passionate about delivering excellent supporter stewardship
• Creative, resilient, and motivated to help grow income
• Committed to the values and mission of hospice care

You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser’s Edge would be an advantage.
 

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

For details of our inclusion statement, please see our website.