Contract type: Permanent
Salary: £60,000 - £65,000
Hours: Full Time - 37.5 hours per week
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
Job purpose:
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.
The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact.
Summary of duties and responsibilities:
Strategic Leadership
- Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
- Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
- Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
- Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
- Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
- Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
- Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.
Brand & Reputation Management
- Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
- Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
- Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations.
- Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
- Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles.
Marketing, Digital and Communications Strategy
- Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions.
- Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation.
- Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development.
- Ensure high-quality content production across all channels, including social media, film, print and editorial.
- Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity.
- Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging.
- Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement
Internal Communications
- Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values.
- Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact.
- Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.
Budget & Performance Management
- Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity.
- Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making.
- Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.
Other Duties
- Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
- Carry out other duties that may arise in line with the broad remit of the post.
- Maintain professional competencies through continuous professional development.
The Package
Salary: £60,000 - £65,000 per annum
As a valued member of the charity team, you will have access to a wider range of benefits including:
- 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
- Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
- Occupational sick pay from day one employment
- Free access to an Employee Assistance Programme (plus immediate family)
- Access to Cycle to Work through salary sacrifice
- Discounts at a variety of retailers via Blue Light Card
More information and how to apply
The closing date for applications is 26th April 2026
First interviews will take place during w/c 4th May in person at North Weald.
Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.
This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment.
If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team.
Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.

About the Role
The Strategic Director is responsible for overseeing Reprieve’s casework, litigation, and advocacy in service of our mission to end the death penalty and abuses carried out in the name of “counterterrorism” or “national security”. This is a senior management position that combines strategic vision with operational delivery. The Strategic Director will ensure Reprieve’s work achieves maximum impact across multiple jurisdictions, while keeping our clients, their families, and their communities at the centre of our strategy.
Reporting to the Deputy Chief Executive Officer, the Strategic Director manages the Deputy Directors and Heads of teams. They are responsible for ensuring the effective delivery of Reprieve’s regional casework and thematic projects by providing the necessary resources, oversight, and strategic direction to senior staff.
The Strategic Director leads the development and implementation of the organisation’s strategy, manages the annual operational planning cycle, and oversees robust monitoring and evaluation processes. Working collaboratively across the senior management team, they help build Reprieve’s case portfolio and support an international network of partners and fellows, ensuring the interests of clients, families, and communities remain at the heart of all activity.
Key responsibilities include identifying cross-team strategic opportunities and challenges, maintaining high-level oversight of budgets, and ensuring all teams are sufficiently resourced and operate with rigorous processes for project and personnel management.
As a member of the Senior Management Team, the post-holder will coordinate closely with Reprieve’s Fundraising, Finance, and Operations teams to ensure casework is ethical, sustainable, well-resourced, and effectively communicated to funders and stakeholders.
The Strategic Director will combine significant litigation, casework and advocacy experience with proven strategic leadership and a track record of achieving measurable impact and system change.
As a small legal NGO, Reprieve punches above its weight, and this role is key to making that possible.
About Reprieve
About Reprieve Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organisation Reprieve US.
Reprieve is an equal opportunity employer, and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve.
Terms
The role is a full-time (five days per week) permanent position. The annual salary is £71,378 per annum less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel and work outside of core office hours from time to time.
How to apply
To apply, please read the job description and submit a supporting statement and CV addressing your interest in the role, and how you meet the criteria (both no more than 2 pages) via the application form on our website by 23:59 BST Wednesday 15 April 2026. Please note that no other documents will be considered for this role and should not be submitted. We are also not able to accept applications via email.
We are investigators, lawyers and campaigners fighting for justice. We defend people who are facing human rights abuses.
The client requests no contact from agencies or media sales.