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We are seeking a dedicated and compassionate Victim Care Coordinator to join our Operations team in this home-based role that requires regular travel throughout Staffordshire and Stoke on Trent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
As a Victim Care Coordinator, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Victim Care Coordinator you will:
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for communicating and maintaining relationships with our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
Chapter One is seeking a proactive, organised and enthusiastic Corporate Partnerships Communications Officer, reporting to our Marketing & Communications Manager, to support the delivery of excellent communications and content for our growing portfolio of corporate partners. Working closely with the Corporate Partnerships and Marketing & Communications teams, you will coordinate partner communications activity, managing workflows, timelines, approvals and follow-up to ensure a smooth and positive partner experience.
You will build strong relationships with corporate partners across our partnership tiers, acting as a key point of contact where appropriate and helping to identify and develop engaging stories, case studies and content opportunities. You will create tailored communications for partners, including internal announcements, intranet content and employee-facing materials, ensuring messaging is aligned with partner needs and Chapter One’s mission.
This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity partnership communications in a dynamic charity which is flexible and agile.
Key Responsibilities
Act as the primary coordinator for corporate partnership communications and content, managing workflow, timelines, follow-up and sign-off.
Build and maintain effective relationships with corporate partners across the Platinum, Gold, Silver and other partnership tiers, acting as their main point of contact where appropriate.
Proactively identify, gather, and develop stories, case studies, and other content opportunities from across the corporate partnership base.
Draft bespoke content for individual corporate partners on request — for example, internal announcements, intranet copy, or employee-facing campaign materials.
Work closely with the Marketing & Communications and Corporate Partnerships teams to ensure content is aligned with the corporate partner journey and that sign-off processes run smoothly.
Support the production of corporate partner impact reports, award entries, and a content and asset library relevant to corporate partners.
Maintain accurate records of corporate partner activity, approvals, preferences and key communications.
Contribute to improving processes, workflows and consistency across corporate partnership communications activity.
Represent Chapter One professionally in all partner interactions.
General Responsibilities
Attend online and in-person meetings and relevant team sessions to support collaboration, communication and delivery of Chapter One’s activities.
Provide general administrative support to the Marketing & Communication and Corporate Partnerships teams as required.
Manage multiple priorities and deadlines, ensuring content requests, approvals and partner communications are delivered in a timely and organised way.
Support the maintenance and organisation of corporate partnership resources, including content libraries, assets and shared team materials.
Represent Chapter One professionally at meetings, events and partner interactions, demonstrating commitment to the organisation’s mission and values.
Undertake other duties as required to support the delivery of Chapter One’s objectives.
We are looking for applicants with the following essential qualities:
Strong relationship-builder, confident working with a range of partners and stakeholders.
Highly organised, with excellent attention to detail and a reliable approach to follow-up and record-keeping.
A clear and adaptable communicator, able to write well for different audiences and channels.
Proactive and self-starting, with an eye for stories, content opportunities and ways to improve how things work.
Process-minded and comfortable managing multiple priorities and deadlines simultaneously.
A collaborative team player, happy working across teams and with shared sign-off processes.
Calm and flexible under pressure, able to exercise good judgement and handle sensitive information with discretion.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
Detail your relevant experience, including clear examples.
Tell us about a specific example of a piece of work you were responsible for - a relationship, a project, a piece of content - that wasn't going as planned. What did you do, and what would you do differently? We will expect you to talk about this at the interview.
Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a covering letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting is likely to take place from 29/06/2026. Stage 1 interviews are planned for 08/07/2026 and 09/07/2026 with successful applicants being invited to a second interview between 15/07/2026 - 16/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
We are currently looking for a Campaigner to join our Campaigns and Movement Building team. The initial focus of this role will be on the Stop Rosebank campaign, then shifting to an exciting new climate change campaign in 2027.
You’ll be working with a small internal team, and with partners from across the expansive Stop Rosebank network. You will help to deliver campaign actions utilising a variety of tactics, and will support allied groups to deliver their own actions across the UK.
We anticipate using the latter half of this year to develop a new climate campaign which this role would be a part of.
Core responsibilities will include:
Campaign delivery: Supporting the development and execution of campaign activities, using a variety of tactics in collaboration with key partners and Uplift’s Campaigns team, both online and offline.
Event and action planning and delivery: Organising and facilitating meetings, events, and actions with groups of diverse partners and stakeholders, in collaboration with the Uplift team.
Coalition care and support: Maintaining relationships and being a central point of contact for individuals and groups active in our campaigns.
Public representation: Supporting the public representation of the campaign including for the campaign to the media and in public events
Please see the job description for the full core responsibilities.
About You
Our ideal candidate will have:
Experience in a similar or related role
Excellent experience of campaigning tactics and approaches to shifting political and public opinion
Understanding of the political context within which our campaigns sit - primarily oil and gas phase out, a just transition to renewable energy and issues that intersect with climate.
Proactive approach to engaging stakeholders and partners
Strong communication skills across different groups and people
Excellent civil society contacts
Familiarity with digital campaigning techniques
Experience of movement building and/or community organising
Experience of working with coalitions desirable
A strong commitment to Uplift’s mission and core values of equity and climate justice.
The client requests no contact from agencies or media sales.