Senior support assistant jobs
About the role
The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
Responsibilities
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The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.
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Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.
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Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.
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To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.
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To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.
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Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance
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Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.
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Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.
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Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them
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To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.
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To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.
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To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.
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To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.
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To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.
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To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
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Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures
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Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.
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To undertake such other duties within the competence of the post holder which may be required from time to time.
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Person specification
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Experience
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Demonstrable experience of working in a supported housing environment in a similar or related role
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Experience of supervising a person or team
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Qualifications
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GSCE (or equivalent) in English, Maths
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Skills and Knowledge
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Knowledge of supported housing sector and housing law
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Detailed knowledge of rent arrears issues and processes
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Detailed knowledge of housing and welfare benefits
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Understanding of trauma informed practice
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Abilities
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Capable of developing and maintaining constructive and positive working relationships both internally and externally
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Personal qualities
• Be creative in problem solving and seek out practical solutions to complex problem
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Demonstrate a high degree of accountability and decision making
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Full driving licence held and maintained
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Desirable criteria
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Housing or a related qualification
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Be able to meet deadlines and balance priorities
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Be able to delegate and allocate work effectively
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Be able to monitor operational and customer service performance and suggest and implement ways of improving performance
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Be able to manage change, introduce new initiatives, and revise systems and processes
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Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures
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Interview process
Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week
This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them.
UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
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Designing Solutions
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Developing new business and funding propositions
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Embedding Human Centred Design
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Building a strong external network to support the Design team’s work
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Operations
Experience we're after
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Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
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Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
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Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
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Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
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Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
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Experience of commissioning and managing external design freelancers and consultants (desirable)
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Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 25th March 2026 at 23:59pm (midnight)
Provisional Interview Dates: 1st and 2nd April (In person at our London Office)
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Director of Fundraising (Major Donors)
Are you a senior major donor fundraiser ready to take on a broader leadership role — while helping bereaved children and young people rebuild their lives?
You will join a well-established UK charity supporting children, young people and families facing the devastating impact of bereavement. Through specialist counselling, group programmes, creative therapies and expert support, the organisation ensures that no child has to navigate grief alone.
As Assistant Director of Fundraising (Major Donors), you will combine hands-on relationship management with strategic leadership responsibility. This is more than a portfolio role — you will help shape the direction of income growth across the organisation.
In this role, you will:
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Lead and grow a portfolio of high-value donors and prospects
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Build meaningful, long-term relationships with high-net-worth supporters
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Develop compelling proposals and secure significant multi-year gifts
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Confidently lead donor meetings and make high-value financial asks
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Own and drive the major donor pipeline, forecasting and income targets
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Line manage and support fundraisers within the team
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Work closely with senior leaders and trustees to maximise donor engagement
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Use events strategically as cultivation and stewardship opportunities
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Deputise for the Director of Income Generation and contribute to strategic planning
You will bring:
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A strong track record of securing major gifts
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Deep understanding of major gift pipeline management and income forecasting
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Experience working to ambitious financial targets
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Confidence operating at senior stakeholder level
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Excellent written skills and the ability to craft persuasive proposals
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Strong CRM and data management capability
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The leadership skills to influence peers and drive collaboration
Most importantly, you will be values-driven, emotionally intelligent and motivated by the opportunity to help young people find hope and resilience after loss.
Why this role?
You will have genuine strategic influence. You will shape a growing major donor programme. And you will see directly how the income you secure transforms the lives of bereaved children and families.
If you are ready to step into a role that blends leadership, strategy and meaningful donor relationships — we would love to hear from you.
#Major Donors #Philanthropy #Fundraising
The client requests no contact from agencies or media sales.
The role
The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events.
They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends.
The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation.
Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan.
To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes:
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project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed.
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project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan;
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ensuring that project delivery is on time and on budget, and that risk mitigations are in place;
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working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate;
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ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders.
Key accountabilities
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Demonstrable experience of working on projects and/or events.
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Experience working in a fast-paced environment, managing a potentially unpredictable workload.
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Knowledge and experience of using IT systems.
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Experience and knowledge of social media and its applications.
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Experience of community outreach and engagement.
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Ability to carry out events in evenings / weekends as required.
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To conduct other tasks and duties as considered reasonable by the CEO.
This role involves a Level 3 Apprenticeship with Colchester Institute.
We use your voice to improve health and care in Essex.
The client requests no contact from agencies or media sales.
Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.
Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.
The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 9th April 2026
REF-226 987
About the role:
Ready to lead services that help people truly move forward — not just move on?
As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you’ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing.
Day to day, you’ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You’ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track.
You’ll balance operational grip with strategic oversight — using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities.
This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you’re someone who thrives on responsibility, backs your team to deliver their best work and keeps people’s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference.
About you:
- You’re a confident and compassionate leader who knows that strong management creates the conditions for change.
- Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards
- Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK
- Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations
- Can build trusted relationships with local authorities and partners while holding performance and accountability
- Is motivated by helping people sustain their homes and build independent, connected lives — not just meet targets
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 15th March at midnight
Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role
We are looking for a Head of Communications, someone with ambition and commitment to shape our approach to communications, internally and externally, and to help us understand how we talk about and demonstrate our impact as a funder. You will be part of a small team that helps to communicate the work of the Foundation externally, drives internal communication, and promotes the work of those we support.
The Head of Communications is a critical post, drawing together our shared story across the different areas of our work and communicating this to key audiences in support of our mission and vision. The communications team plays a crucial role in advancing our commitment to being an anti-racist funder and working towards greater diversity, equity, inclusion and belonging, and you will lead on how this is embedded into all of our internal and external communications activity. You will act as a crucial bridge between the Foundation and our various audiences, in particular those people and organisations we are seeking to support through our funding.
Main areas of responsibility
- Strategic oversight of internal and external corporate communications, ensuring alignment with the Foundation’s mission, values and impact
- Leadership of diversity, equity, inclusion and anti-racist communications across all platforms and activities
- Reputation, risk and issues management, including navigating complex or sensitive public positions
- Development and delivery of proactive communications campaigns, stakeholder engagement and influencing activity
- Team leadership and cross organisational collaboration, contributing to management culture and organisational priorities
Our ideal candidate will have senior-level communications experience, including developing and delivering external communications strategies, providing sound communications and media advice to senior leadership, and proactively engaging with journalists and key external stakeholders.
About us
Paul Hamlyn Foundation was established by Paul Hamlyn in 1987. Upon his death in 2001, he left most of his estate to the Foundation, creating one of the largest grant-making foundations in the UK.
We use our resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.
Our vision is for a just society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.
Our mission is to be an effective and independent funder, using all our resources to create opportunities and support social change. We partner with inspiring organisations and individuals to put them at the heart of leading change and designing solutions to overcome inequality.
We are committed to being an anti-racist organisation. This commitment drives how we work, who we work with and how we make decisions.
We have five funding priorities where we wish to see change for our work in the UK:
- Investing in young people
- Migration
- Arts
- Arts Education
- Nurturing ideas and people
Our values are important to us and we work to and carry them through all our activity.
Benefits
The Foundation is based in light and recently refurbished offices near Kings Cross in London and we currently work to a hybrid working model with 40% of time worked in the office and the rest a combination of external grantee visits and homeworking. We offer fantastic benefits including
- 25 days annual leave,
- 10% non-contributory pension contributions with optional additional 2.5% matched employer contributions
- Enhanced maternity and paternity policies
- Complimentary lunch when in the office.
For further information about the role, including the full responsibilities and person specification, please see the full Job Description via the link provided.
First stage interviews are expected to take place remotely on Tuesday 17th and Wednesday 18th March. Second stage interviews are expected to take place in-person on Tuesday 24th March.
We are one of the largest independent grantmakers in the UK, focusing on the arts, education and learning, migration and young people.



The client requests no contact from agencies or media sales.
Salary: £53,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 8th March
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
Join a charity rated ‘Outstanding’ by the Care Quality Commission and play a central role in our senior leadership team.
This is a rare opportunity to use your finance and people leadership expertise to help shape the future of a well-established, values-driven organisation.
Shared Lives South West delivers long-term and short break care and support across Devon, Cornwall and Somerset, enabling people to live fulfilling lives within family homes and communities. We are proud of the quality of our work and the positive, relational culture we have built as an organisation, and we are ambitious about what comes next.
As Deputy Chief Executive, you will join our senior leadership team in a pivotal organisation-wide role leading finance, people and core business functions. Working closely with the Chief Executive and Leadership Team, you will help strengthen financial stewardship, support a thriving and sustainable people culture, and ensure the organisation remains resilient, well-governed and effective.
This is a broad and influential leadership role offering both strategic responsibility and meaningful organisational impact. You will contribute to long-term planning and decision-making, provide leadership depth and continuity, and deputise for the Chief Executive when required.
We are looking for an experienced senior leader with strong organisational finance expertise and a good understanding of people leadership and workforce practice. You may come from the charity, public or wider values-led sector, and you will bring a collaborative, grounded leadership style alongside professional rigour.
For the right candidate, this role offers the opportunity to make a significant contribution to an already high-performing organisation while continuing to grow your own leadership portfolio in a supportive and purpose-driven environment.
For full details and to apply please see Applicant Pack attached.
Other organisations may refer to roles like this as Deputy CEO, Chief Operating Officer (COO), Finance Director, Director of Finance and Operations, or Executive Director of Corporate Services.
The client requests no contact from agencies or media sales.
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To provide excellent and comprehensive administrative support to the Chief Executive Officer (CEO), the Senior Leadership Team (SLT), and the Board of Trustees.
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To set up and maintain appropriate, effective and efficient office and administration systems as required.
The client requests no contact from agencies or media sales.
About the role
We have an exciting opportunity for someone to join the College as the Executive Assistant to the President. This high profile and pivotal role ensures the smooth running of the President’s Office. You will work closely with the President, Vice Presidents, Chief Executive, Executive Directors, and senior leaders, helping the College achieve its mission of improving women’s health care worldwide.
No two days are the same and as a key member of the Executive Support Team, you will be part of a collaborative, values-led team that enables leaders to focus on strategic priorities. Responsible for ensuring the President’s Office runs smoothly, you will be instrumental in ensuring decisions are well-informed, governance processes are effective and stakeholder relationships are strengthened.
Responsibilities:
· Manage and coordinate the day-to-day operations of the President to support smooth organisational functioning (complex diary management, governance meeting support, travel coordination, record management)
· Work closely with the External Affairs teams, Public Affairs team and others to ensure the President is thoroughly briefed for meetings and public engagements.
- Act as a key contact for internal and external stakeholders, ensuring seamless communication and engagement.
· Support budget, planning, projects and events led by the President.
· Support the delivery of the RCOG Council, President and Officer elections in collaboration with the Head of Corporate Governance and Risk.
This is an exciting opportunity for someone who enjoys working in an interesting, fast-paced and busy environment in a role that will have a direct and meaningful impact on women’s health.
For the full list of key responsibilities, please check the recruitment pack.
About you
This role is well-suited to someone who combines outstanding organisation with sound judgement and calm, confident communication. You are proactive and have experience managing senior executives, building productive relationships and balancing multiple, demanding and fast-moving priorities.
Requirements:
- Experience of managing a senior leader’s office or equivalent environment
- Strong interpersonal and communication skills, with the ability to influence at senior level
- Ability to manage complex workloads with discretion and professionalism
- Familiarity with governance processes and project management.
Please note, that while we are looking for someone who has experience managing a senior leader’s office and strong organisational and stakeholder management skills, we encourage candidates from all backgrounds to apply, especially those who are proactive and collaborative. If you are excited about joining a values-led organisation with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will support you to get up to speed, but confidence managing complex schedules, communications and projects for senior leaders from the start would be helpful.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
· Agile and flexible working environment and free lunch onsite
· 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
· 10% pension contribution after probation
· Enhanced wellbeing and family support
· Interest-free bike and season ticket loans after probation
· Tailored Learning and Development and study leave
· Affinity staff networks
· Life assurance and income protection schemes
· Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
· Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
· Applications close at 10.00 am on Monday 9 March 2026.
· We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
· Interviews are likely to take place w/c 16 March 2026
· If you have any additional questions about the role or how to apply, please contact the People Team.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting more than 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Location: London (Hybrid, 2 days in office)
Salary: £21.98 per hour
Start Date: ASAP
Working Hours: 35 per week
Contract Type: Temporary 2- 3 months
We are looking for an organised and proactive Administrative Co-ordinator to provide high-level support to our CEO, Leadership Team, and Trustees. This temporary role is ideal for someone available to start immediately and comfortable working in a hybrid setup.
Key Responsibilities:
- PA support to the CEO: diary management, correspondence, travel, and preparing briefing materials.
- Support Trustees and Committees: scheduling meetings, preparing agendas and papers, taking minutes, and managing follow-up actions.
- Assist the Leadership Team with meeting planning, agendas, minutes, and general admin support.
- Coordinate and manage meetings and events, ensuring smooth operational delivery.
- Maintain accurate records and document management systems, handling confidential information with discretion.
- Experience as a PA/Administrator supporting senior executives.
- Strong organisational skills and ability to manage complex diaries.
- Excellent written and verbal communication.
- Proficient in Word, Excel, Outlook; familiarity with CMS or database systems desirable.
- Flexible, proactive, and able to work independently.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent – ST Giles Hospice Shops
Location
Bloxwich
Hours
15 hours (2 days out of 7) 8:55am – 5:05pm trading over 7 days.
Annual salary
£9633 (Retail Band AA)
Review date
08/03/2026
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have excellent leadership skills and want to be part of a successful team. Ideally, you’ll have previous fashion retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.
The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy.
Do you want to work in a role that combines retail, community and purpose, St Giles Hospice is the place that will allow you to thrive.
Qualifications
Essential
·Qualifications in English and Maths
·Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE
Knowledge and experience
Essential
·Ability to lead and motivate others
·Previous retail experience
·Understanding of health and safety regulations
·Ability to plan and priorities workloads and delegate accordingly
·Outstanding communications skills
·Excellent customer focus
·Knowledge and understanding of sales management, profit and loss
Desirable
·Local community knowledge
·Previous line management experience
·Experience in achieving goals and identifying opportunities
·Has the ability to implement and enforce policies
·A desire to work as part of a team to generate fresh and innovative community-based ideas
·Some experience of Gift Aid
·Some experience of working with volunteers
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
·Ability to handle administrative task, such a cash handling
·Be a keen problem solver
·Ability to follow organisational policy and procedures
·IT and numeracy - understanding of Office 365 and the ability to complete IT based tasks
Desirable
·Ability to work on own initiative and prioritise workload
·Team Management skills
·Experience in training and developing staff and/or volunteers
Personal Attributes
·Strong communicator
·Customer focused
·Willingness to learn
·Flexible and adaptable to change
·Good interpersonal skills
·Goodtime keeping and strong work ethic
·Conducts themselves’ in a professional manner
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Hours: Various
Contract type: Bank
Location: Bristol Region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol)
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
We reserve the right to withdraw this role early if it is filled internally
Closing date: 12th March 2026
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-226 819
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RAP
The Regulatory Assistance Project is an independent, global nonprofit advancing the transition to clean, affordable, and reliable energy systems. With teams across North America, Europe, and Asia, RAP works at the intersection of policy, markets, and implementation to accelerate decarbonization and equitable energy outcomes.
RAP is currently engaged in a strategic integration process to strengthen global impact and scale operational excellence. The Executive Assistant to the CEO plays a pivotal role in enabling effective executive leadership during this next phase of growth.
Position Summary
The Executive Assistant to the CEO is a highly trusted partner who enables strategic focus, operational effectiveness, and disciplined execution at the executive level. This role requires sound judgment, discretion, and the ability to anticipate needs in a complex, global environment.
The successful candidate is a quick thinker, resourceful problem solver, and mission-driven professional who thrives in fast-moving, international settings. They bring composure under pressure, strong prioritization skills, and the ability to manage multiple competing demands with professionalism and precision.
This individual will operate at the center of RAP’s leadership ecosystem, coordinating across senior leadership, board members, external partners, and global stakeholders.
Key Responsibilities
- Manage the CEO’s complex global calendar across time zones with proactive prioritization and alignment to strategic objectives.
- Anticipate emerging issues and flag risks or dependencies early.
- Ensure follow-through on key commitments, action items, and cross-functional deliverables.
- Act as a gatekeeper and facilitator to protect executive focus while maintaining responsiveness.
- Facilitate information flow between the CEO and Senior Leadership Team.
- Coordinate high-level external meetings with policymakers, donors, and partner organizations.
- Draft correspondence and executive communications that reflect RAP’s values and strategic voice.
- Support travel planning, logistics, and preparation for international engagements.
- Maintain structured systems for document management, tracking, and workflow coordination.
- Identify opportunities to streamline processes and improve executive support infrastructure.
- Support expense reporting, contract coordination, and light project management as needed.
Qualifications & Experience
- Minimum of 3 years of experience supporting C-level executives, ideally within international nonprofit, policy, or mission-driven environments.
- Experience operating in complex, multi-country organizational structures.
- Demonstrated ability to manage confidential information with integrity.
- Strong written and verbal communication skills in English. Proficiency in other global languages is highly desirable.
- High digital fluency with productivity tools such as Microsoft 365 and collaboration platforms.
Core Competencies
- Strategic Thinking: Understands organizational priorities and aligns executive time accordingly.
- Resourcefulness: Finds solutions independently and navigates ambiguity effectively.
- Agility: Adapts quickly to shifting priorities and evolving circumstances.
- Discretion: Exercises mature judgment in handling sensitive information.
- Global Mindset: Comfortable operating across cultures and time zones.
- Mission Alignment: Demonstrates commitment to clean energy transition and public interest work.
Working Model
This role can be structured as part-time or full-time, depending on candidate experience and organizational need. Flexibility in working hours is essential due to RAP’s global footprint.
The position may be based in Greater London or Berlin, with remote flexibility consistent with RAP’s operating model.