Service development manager jobs

Spear is partnering with St Mark’s Battersea Rise, to deliver the Spear Programme in Clapham Junction!

City Transformation is at the heart of St Mark’s Battersea Rise. They want to see the City Rise by serving people facing hardship, creating connections and developing places of safety and belonging that are embedded in the love of Jesus.

The Spear Programme is delivered in Spear Clapham Junction which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.  

Key Information

Location: Clapham Junction, office-based

Salary: from £28,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd March, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 26th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Delivery of the Spear Programme – Group and 1:1 coaching

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee Recruitment 

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and St Mark's Battersea Rise.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer will lead structured volunteer growth and engagement across REMAP’s national branch network. The role exists to increase the number of active volunteers and strengthen branch capacity, ensuring the organisation can respond effectively to client referrals and deliver bespoke mobility and independence solutions.

Working proactively with Branch Chairs and the operations team, the postholder will focus on targeted recruitment, improved conversion of volunteer applications, and more consistent onboarding practices across the network. The emphasis is on building resilient local teams, supporting succession planning, and improving the distribution of volunteers to branches with identified capacity gaps.

Routine administrative onboarding processes sit within the wider team. This role is focused on delivering measurable growth in active volunteer capacity and engagement.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 1/2 nights away for year-round events.

Working Hours: 22 hrs, FTE 0.6 (pattern to be discussed)

Salary: 13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process. 

Closing date for Applications: 25th March 2026

Interviews: Interviews for the role will be held on the week commencing 6th April 2026.

If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.

Previous applicants need not apply. 

Our vision is of a society where everyone has the opportunity to live a rewarding and fulfilled life.

Are you our next Chief Executive?

• Are you passionate about addressing issues around poverty and inequality?
• Do you have the experience and skills needed to lead this innovative place-based funder?
• Are you a creative thinker who thrives on working collaboratively and collegiately?

If so, then you might be the right person to lead Cripplegate Foundation and Islington Giving.

About Cripplegate Foundation and Islington Giving

Established over 500 years ago, Cripplegate Foundation has become a pioneering, place-based grantmaking foundation with a reputation for innovation and making a difference. It created Islington Giving, which was the first scheme of its kind, to work with residents and a coalition of funders, businesses and voluntary organisations to create better solutions to the challenges of poverty and inequality. We make grants of over £2 million a year and we have become a major influencer in the grant-giving sector, achieving significant progress, such as:

• Raising over £12 million since 2010.
• Partnering with Islington Council to promote community development and support residents
• Developing innovative and participatory grant programmes
• Pushing forward with ambitious Diversity, Equity and Inclusion (DEI) goals

It’s an exciting (and challenging) time to join us!

Given the challenges in Islington (and beyond), the next few years promise to be pivotal in shaping our future and there are many opportunities for the new Chief Executive to make a difference, including:

• Leading on considerations around the changing political landscape
• Working creatively and innovatively to explore the strategy for the coming years
• Building on our programme of Social Impact Investing and ethical Investing
• Leading a passionate, professional and committed team

About the role and person 

The new Chief Executive could be someone with senior management experience who is ready to lead an organisation for the first time, or they may already have experience of being a Chief Executive.

Whatever your background you will need to demonstrate, amongst other things:

• Experience of leading and managing in a collaborative and collegiate style
• Skill at creating and delivering cross-sector partnerships
• An entrepreneurial style and a record of income generation
• A deep understanding of the issues arising in inner city areas, gained through lived and/or professional experience
• A pioneering, creative and innovative style and a commitment to DEI

If you feel you fit the role and are motivated by our work then we’d be excited to hear from you. Please find out more by looking at the Candidate Information Pack. 

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities

First round interviews to be held on W/C 16 March 2026

Second round interviews to be held on W/C 23 March 2026

A Senior Sous Chef position is needed to assist the Executive head chef in the everyday running and organising of the kitchen and to line manage assistant chefs and kitchen porters. Menu planning, food ordering, stock control, and event delivery.

This role is a fixed-term contract for one year, and the prospective post-holder is expected to commence in the role by April.

Responsibilities

• Ensure that all the Lambeth Palace kitchen team are fully trained in the food safety management systems and procedures, implemented by the Executive Head Chef.
• Work under and closely with the Executive Head Chef to ensure that all statutory legislation is adhered to by ensuring that standards and controls for Health & Safety, food hygiene, risk assessments, COSHH, manual handling are carried out as per current legislation.
• To ensure that the agreed standards of food preparation and presentation are always supervised and adhered to.
• To maintain Lambeth Palace's five star 'Scores on the Doors' council rating.
• Maintain and develop a positive and collaborative relationship with all colleagues, giving direction when necessary.
• Ensure that kitchen timesheets are completed and submitted in a timely manner.
• Working within the HSE guidelines, the Senior Sous Chef will support the Executive Head Chef to ensure allergen training is provided to all hospitality staff.
• To ensure that food waste is minimised and Lambeth Palace's sustainability targets are met reducing our environmental impact.
• To deputise for the Executive Head Chef in their absence.
• Working with the Executive Head Chef on menu development, to plan nutritious and varied seasonal menus, taking into account special dietary requirements and the seasons of the Church.
• Ensure that kitchen stock levels are maintained, rotated where appropriate, and that any need for replenishment is identified.
• Maintain kitchen equipment inventories, and reporting shortages, damage or required replacements in a timely manner.
• To conduct daily briefings with any additional or agency kitchen staff, ensuring they understand what is required of them, as well as the desired quality and production output for the day.
• To work closely with the wider Lambeth Palace hospitality team to ensure that we remain competitive and in line with current trends.

Essential

Qualifications/Skills

• NVQ Level 3 or equivalent
• Food hygiene management experience (COSHH, HACCP).
• Allergen Training

Knowledge/Experience

• Considerable experience operating different sections within the kitchen including pastry & baking.
• Experience in delivering fine-dining and banqueting catering.

Skills & Abilities

• A 'can-do' attitude and an aptitude for solving problems as they arise.
• Ability to remain calm under pressure.
• Demonstrable experience cooking a mixture of 'high-end' à la carte food and home cooking, as required.
• Considerable experience with catering for events up to 500 guests.
• Experience of baking to a high standard.
• Excellent communication skills, both oral and written.
• Self-motivated with the ability to motivate others.
• A confident, helpful personality and professional representative for Lambeth Palace.
• A keen eye for detail and anticipating other people's needs.

Personal Attributes

• Able to work flexibly, particularly evenings and occasional weekends.
• A sympathy with and interest in the Archbishop of Canterbury's ministry.
• Ability to support a culture of pride, ownership and desire to exceed expectation.
• Ability to foster a culture of flexibility.
• Ability to respond quickly and positively to changing requirements whether within the department or outside in order to meet demands and guest service needs.
• Discreet with the awareness and emotional intelligence to adapt working style and approach in different situations.
• This post is subject to a basic DBS check.

Desirable

Skills/Aptitudes

• The post holder should have a good working knowledge of Microsoft Office for day-to-day office administration.
• First Aid qualification

Closing date for applications is Sunday 18 March at 23:55 pm.

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

Housing Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Lead

Location: Bermondsey, Close to Surrey Quays station. Please note that this service has step free and lift access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.

About the Role

This is an exciting opportunity to join a new community based service supporting offenders as they transition from prison back into the community; rather than a custodial setting, where residents are able to go out into the community depending on their licence restrictions. As our Housing Lead, you play a vital role in supporting residents futures by working closely with housing stakeholders and residents to create tailored, effective move on plans. You help ensure people have the right tools, support and opportunities to rebuild their lives, reconnect with the community and move forward with confidence in their rehabilitation journey.

Some Key Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About You

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Who we are

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The Frontline AIDS Technical Assistance (TA) unit is responsible for managing the delivery of Frontline AIDS’ portfolio of Technical Assistance assignments to a wide range of stakeholders. We have proven expertise in working with government bodies, national health programmes and civil society organisations to build skills in organisational development, financial management, grant management, programming in human rights and gender, and in strengthening community systems. We achieve this by deploying highly qualified, Southern-based, community consultants to work with recipients to deliver the support that is needed. Through this work, Frontline AIDS can generate income, which is returned to the rest of the organisation to support its broader mission.

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Are you the Candidate we’re looking for?

The Frontline TA unit is currently seeking a dynamic, self-motivated individual to join our team to provide operational and administrative support. We are looking for candidates who are confident and experienced in providing operational and administrative support across multiple teams and organisations. 

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The ideal candidate for this role will be comfortable interacting with a range of different individuals and organisations, including independent consultants and Frontline AIDS colleagues at all levels. They will be confident about engaging with a broad range of organisations - from the Global Fund and UN to community and civil society organisations, including Frontline AIDS partners.

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Applicants should submit CVs and a cover letter which clearly outlines how they meet the person specification and are suitable for this role.

N.B Candidates MUST have the right to work in either the UK or South Africa. 

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How to apply

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​Find out more by downloading the full job description and person specification.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the bottom of this page and upload your CV along with a covering letter outlining why you are a great match for this role. 

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The job description is - JD Support Officer Technical Assistance Feb 2026.pdf

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Closing Date is: 19 March 2026

​Interview Date is: TBA

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Please note: Salaries shown are benchmarked locally.​

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We have transitioned to a hybrid model of working.  We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.

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​Frontline AIDS is committed to an inclusive hiring approach.  We welcome applications from historically marginalised groups including people living with HIV, people of colour, people with disabilities, LGBTIQ+ and non-binary individuals. If you require any adjustments to make the recruitment approach more accessible please do include in your application.

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 ​All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).

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Are you an organised, detail focused professional who enjoys variety and making a real impact? 

The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.

Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.

What you’ll do

• Coordinate project meetings, examiner training and related events.
• Test exam processes and content to ensure accuracy and minimise risk.
• Support the creation and updating of SOPs arising from project work.
• Collate and check exam content against required formats and standards.
• Support standard setting activities, including compiling exam data and documentation.
• Manage evidence, scheduling and administration for exam appeals and misconduct cases.
• Minute appeal and misconduct panel meetings.

What you’ll need

• Experience in administration, coordination or project support—ideally in exams, assessment or education.
• Confidence using databases and bespoke systems for content or case management.
• Strong communication skills and the ability to handle sensitive information with discretion.
• Excellent organisational skills and the ability to juggle varied priorities.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
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ABOUT SEO LONDON

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

SEO ALUMNI PROGRAMME

SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.

We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø  Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø  Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø  Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø  Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

THE ROLE

The Research co-ordinator will help provide a high-quality in-house prospect research service to support the alumni engagement strategy. The postholder will support the charities' strategic engagement and relationship-building efforts, with a particular focus on identifying, researching, and prioritising the charities most senior, influential, and high-potential alumni.

While this role supports fundraising activity, its primary emphasis is on insight-led engagement, including the development of a strategic power list to inform long-term relationship management and future philanthropic support. 

RESPONSIBILITIES AND ACCOUNTABILITIES

· Providing a high-quality in-house prospect research service to the Alumni team and senior leaders, to support strategic alumni and stakeholder engagement 
• Proactively identifying, assessing, and prioritising senior, influential, and high-potential alumni and stakeholders using agreed criteria such as leadership seniority, professional influence, networks, and engagement indicators 
• Supporting the creation, management, and ongoing refinement of a strategic engagement power list to inform relationship-building, stewardship, and long-term engagement planning 
• Delivering a pipeline of high-quality briefing materials for the head of Alumni Engagement and others within senior leadership team
• Compiling and managing a portfolio of research materials and insight projects, including alumni and stakeholder profiles, network mapping, influence analysis, and country-specific intelligence to support engagement activity
• Recording, managing, and enhancing the quality of alumni and stakeholder data using the organisation’s CRM database (Salesforce), ensuring records are accurate, current, and usable for engagement planning 
• Supporting data cleansing and enrichment activity to strengthen the organisation’s understanding of its alumni and stakeholder community 
• Ensuring all research activity is conducted ethically and in line with data protection requirements, exercising discretion and maintaining confidentiality at all times 
• Role modelling the organisation’s values of commitment, inclusion, belonging, growth and innovation 
• Undertaking any other duties relevant to the role, as requested 
• Demonstrating a strong commitment to the organisation’s values, ethos, and mission 

PERSON SPECIFICATION

ESSENTIAL SKILLS and EXPERIENCE

· Previous experience in an educational development, advancement, or alumni office; direct experience in prospect research or insight roles is essential.

· Strong written communication skills, with the ability to summarise complex information clearly and accurately

· Excellent attention to detail, with a commitment to data quality and accuracy

· Ability to use initiative and creatively source information to identify opportunities and map relationships and networks

· Ability to handle sensitive information, maintain confidentiality, and exercise sound judgement

· Experience of accurate data entry and record maintenance, with a good working knowledge of CRM systems (Salesforce preferred) and the ability to run reports

· Strong IT skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook

· An interest in, and commitment to the charities core aims, value and mission.

WHAT WE OFFER

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

EQUAL OPPORTUNITIES STATEMENT

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.

Following major changes in our Young Carers Service we have a new opportunity to work with us and young carers to design and deliver a new service focussed on the young carers priorities of Identify, Build Community and Have a Voice.  Starting small we aim to provide carer focussed opportunities for young carers across Hertfordshire to have the time and space to meet with peers, look after their wellbeing and take a break from caring.

Are you passionate about enabling young people to be heard and supported to attain their goals?  If you have strong project planning skills and experience of working with children and young people, this could be the role for you.

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

Are you looking for a rewarding opportunity to use your experience as a Psychologist to support vulnerable adults in Bristol?

St Mungo’s Assertive Contact and Engagement (ACE) Service works with people with mental health needs who face barriers to support, and are not actively engaged with other mental health services. We operate across Bristol supporting people and communities that may have had difficulty accessing services that fully meet their needs in the past. 

Working within St Mungo’s ACE team offers a unique opportunity to work creatively, and shape the provision for clients while working alongside another Clinical Psychologist.

The ACE Clinical Psychologist provides clinical leadership to the service as well as delivering therapy in a psychologically-led, trauma-informed mental health engagement service. The ACE service provides home- or community-based support/social interventions and location-based therapy for people who would otherwise need statutory mental health services, but who experience barriers such as multiple/chronic exclusion, complex trauma, personality disorder, and so-called ‘chaotic behaviours’ that would likely make current statutory services inaccessible for them. Key aspects of the role include:

• Provide clinical leadership for the service
• Lead, line manage and deliver the therapy aspect of the service.
• Lead and provide psychological assessments, formulations and interventions in group and one-to-one settings.
• Work in close partnership with the Service Manager and other managers to ensure that all aspects of the service are fully psychologically informed.

This post is offered on a part time basis (30 hours per week), to include Tuesdays and Fridays, with other days to be agreed. 

About you

We are looking for a Psychologist with a passion for working with individuals and groups who face inequalities in accessing substance use and / or mental health services; and for developing services that are fully responsive to their needs.

You will also be experienced in supporting staff (psychologists and/or non-qualified staff) who are working with clients who experience complex trauma, substance use and homelessness – to foster psychological ideas and interventions.

You will hold a doctorate level qualification in Clinical or Counselling Psychology and be eligible for or hold chartered status with BPS.  

Even if you are unsure if you have all the skills and experience, we encourage you to submit an application, and have the opportunity to discuss the role further.

To view the job description, click the ‘document’ tab on the advert page.

How to apply

Please note, we will review applications on a rolling basis and may close this advert early. We encourage early application.

After application have been reviewed, we will start by giving you a call to discuss the role and further interview and assessments.

To find out more and apply please go to the St Mungo’s careers page on our website.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

At Youth Realities our mission is to end relationship abuse by working with young people to provide specialist spaces for prevention, intervention and healing 

Our vision is a world where young people live free from relationship abuse and violence. We believe strongly in prevention, using creativity and forming trusted relationships to engage and empower young people to form positive change in their own lives and wider communities. 

Everything we do is ‘youth-led’ and ‘survivor-centred’ which means we centre the needs and experiences of young people and survivors, providing regular opportunities for them to feedback, co-produce and lead on the delivery, design and development of the charity. 

Our values, embedded in the heart of our work are: youth-led, survivor-centred, safe, equitable and audacious.