Service management jobs

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, full-time role is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a full-time role, working 37.5 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.

Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.

In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.

You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.

This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking an experienced, proactive, and organised Fundraising Lead to join our busy and dynamic team, raising vital funds to support women and children who have experienced domestic abuse. 

The Haven Wolverhampton is a Women’s Aid organisation and the city’s leading provider of domestic abuse support services for women and children. Everything we do is rooted in one purpose:we support victim-survivors to be seen, heard and safe. 

The successful fundraiser will be enthusiastic and will enjoy a varied role, working across many areas of fundraising – from organising key events such as our Gala Dinner and recruiting regular donors, to accepting cheques at community events and creating emotionally engaging appeals. The Fundraising Lead will work alongside our marketing communications function to improve our current and potential donor's supporter journey, which covers everything from impactful corporate presentations to personalised supporter thank yous.

It is crucial the Fundraising Lead can develop and nurture long-term relationships, particularly with businesses, local groups and individuals in the local area to help with raising awareness and engage the whole group or workforce in our work.

The Fundraising Lead will also monitor and manage income and expenditure ensuring all donations are accounted for and thanked.

We are looking for a friendly and engaging professional who wants a fast-paced role that makes a difference to the lives of real people and the local community.

RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.

This role offers the opportunity to join the Finding Legal Options for Women survivors (FLOWS) team.

As part of the FLOWS team, the postholder will support survivors of domestic abuse and the frontline professionals who work with them by providing information, advice and guidance on domestic abuse matters and available legal options. Support will be delivered via telephone, email and in-person appointments, helping survivors to understand their rights and access appropriate legal remedies.

The role will contribute to the delivery of the FLOWS service by reviewing CourtNav applications, providing initial triage, information and signposting through the FLOWS support line, and delivering dedicated legal advice appointments to survivors of domestic abuse. The postholder will also assist with casework under supervision.

This post is subject to a DBS check.

We're at a pivotal moment. As we close out one organisational strategy and launch a bold new direction, we need someone to rethink our social channels from the ground up. With a combined following of 600k+ across Instagram, TikTok, YouTube, Facebook and LinkedIn, our youth mental health content sparks millions of engagements a year. This role is a rare chance to take a subject impacting 1 in 5 young people under 25 and turn it into content our audiences actively follow, engage with and feel part of. You'll have real strategic aptitude, a talented team of two ready to be led, and a mandate to be bold.

About this role

The Social Media Manager will own and evolve YoungMinds' social media strategy from the ground up, leading a small, passionate team to create standout, community-led content for a highly engaged audience of 600k+. Our channels are increasingly critical to reaching young people and the parents and adults in their lives - and this role sits right at the centre of mobilising them around our new organisational direction, using insight and creative instinct to reach the people who need us most.

You'll take an audience-first, insight-led approach - finding the right tone and format for every platform. Never clinical. Never performative. Always rooted in genuine community and support. You'll work in a true test-and-learn environment, free to experiment, take creative risks and push our social presence further than it's ever gone.

The role will involve:

• Embodying AJEDI values in content creation - prioritising the lived experience of minoritised young people, including Black, racially minoritised and LGBTQ+ young people
• Leading the development of a refreshed social media strategy across YouTube, TikTok, Instagram, Facebook, LinkedIn and emerging platforms
• Turning a sensitive, high-stakes subject into content people actively choose to engage with
• Leading and mentoring a creative team (2 x Social Media Officers, one with a specific focus on video content)
• Championing and safeguarding brand, tone and messaging at every stage
• Collaborating with young people, partners and creators to co-produce authentic stories and campaign
• Overseeing proactive community management, including responding safely to disclosures and safeguarding concerns
• Empowering young people to share their stories safely and confidently
• Working across teams to deliver high-impact content for fundraising, services, marketing and awareness
• Capturing the impact of events and turning real-life stories into content that inspires action
• Leading projects with agencies and internal teams
• Tracking, evaluating and amplifying success through insight
• Overseeing day-to-day social media operations
• Innovating and experimenting to reach, support and inspire young people

Working environment

We are currently working with a hybrid working model, where there is the option of working from home combined with 4-12 days a month of working in the office.

About you

The post holder will have the following:

• Experience shaping and delivering a social media strategy with real strategic ownership
• Experience using excellent written and visual communication and storytelling skills to turn complex, sensitive or systemic issues into engaging content
• Experience managing social media channels on behalf of an organisation, with a following of 100k+
• Experience overseeing community management at scale via a community management platform (e.g. Sprout or equivalent)
• Experience leading and mentoring a team to execute high-quality content and manage competing deadlines
• Ability to deliver compelling, youth-focused content, led by trends and insight
• Ability to take a trauma-informed approach to communication and crisis response
• Candidates will also be assessed on a short written task focused on how they will embody YoungMinds' values around anti-racism, justice, equity, diversity and inclusion in their day-to-day role

We welcome applications from Black and Minoritised, LGBTQ+ groups and those with disabilities, as they are currently under-represented. 

YoungMinds is committed to safeguarding and promoting the welfare of children and young people and we therefore expect all staff and volunteers to do the same. We ask all staff to undertake safeguarding training when they join us.

For more information about the role download our job pack on our website.

About The Role

Would you like to bring your Financial, Planning and Analysis expertise to Alzheimer’s Society, managing and developing a team while helping shape how we forecast and measure financial performance?

Can you bring fresh ideas and experience to strengthen how we plan, forecast and understand our financial performance, helping us anticipate risks, identify opportunities and make the best possible use of our funds to support people affected by dementia?

We are recruiting for a Financial Planning and Analysis Manager on a full-time basis, working 35 hours per week on a permanent basis.

This is a vital role leading a team of four to ensure all FP&A activity is delivered seamlessly, while also looking ahead and bringing a continuous improvement mindset to drive how we can improve our processes, strengthen the way we work and contribute to the future of finance at Alzheimer’s society.

You will be responsible for ensuring our tools and processes remain consistent and ensure we provide an accurate picture of our finances.

As a qualified accountant, you will use your financial acumen to influence your team and colleagues across the organisation. You will build key relationships and act as a trusted strategic partner, sharing financial insight, finding solutions and supporting better decision making.

You will deputise for the Head of service, confidently representing the function in senior meetings, you are experienced in translating complex financial information into clear insight, options and recommendations.

This is a great opportunity to make your mark and share your vision on how the society measures financial performance. You will help strengthen the tools, processes and insight that enable us to understand our financial position, plan confidently for the futureso we are equipped to maximise every pound raised and increase our support for people affected with dementia.

Interviews for this role have been provisionally scheduled to take place via MS Teams on 8th& 9thSeptember.

About you

- You will be a qualified accountant – ACCA, CIMA or CIPFA which is essential for this role with strong post qualification experience in a senior FP&A role.

- Demonstrable experience in financial planning, budgeting, forecasting, modelling and analysis in a large or complex organisation.

- Experienced in financial forecasting tools and modelling with a focus on continuous improvement.

- Strong relationship building skills across an organisation, comfortable representing the function at a senior level.

- Experienced in translating complex financial information into clear insight for non-financial audiences.

- Proven experience leading and developing a team, using your coaching skills to support direct reports while managing performance, priorities and team outputs.

What you’ll focus on:

- Managing the Financial Planning & Analysis team, providing coaching and direction to ensure all activities are delivered in a timely manner and making sure work is delivered to a high standard.

- Coordinating the delivery of budgeting, forecasting, modelling reporting and analysis and making sure standards are applied consistently.

- Leading the implementation and ongoing improvement of financial tools.

- Building strong relationships with colleagues and teams, providing clear financial insight, practical support and constructive challenge in a supportive environment.

- Identifying and shaping improvements to our financial planning, forecasting, analysis and reporting.

- Ensuring all information and insight provides a clear and accurate picture of our financial performance.

About Alzheimer's Society - who are we and what’s our mission?

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.

Giving back to you

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

National – home/hybrid with travel to local authority areas as required

Ref: MMA-261

Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?

If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the Programme

Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.

St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.

About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.

You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.

What we are looking for

• Proven experience leading programme mobilisation, implementation or service development within complex partnership environments.
• Experience working across systems supporting people experiencing multiple disadvantage, social exclusion or related fields.
• A track record of building effective relationships with local authorities, statutory agencies, voluntary sector organisations and people with lived experience.
• Strong analytical skills, with the ability to interpret complex information and translate insight into practical action.
• Excellent communication, facilitation and influencing skills, with confidence engaging a wide range of stakeholders.
• The ability to work strategically while maintaining a practical, delivery-focused approach in a fast-paced environment.

Please note this role requires a Basic DBS check.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are looking for an HR Officer to join us on a 14-month maternity cover contract as part of our People & Culture function. Key responsibilities are the smooth running of Share’s recruitment and payroll functions, as well as providing basic advice to line managers and staff.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

Your work will help ensure Share attracts, supports and develops talented staff who are committed to empowering disabled adults. You'll play an important role in delivering excellent HR support, enabling our teams to provide high-quality services for our students. 

Main responsibilities 

• You’ll provide HR support to formal employee relations processes including disciplinary, grievance, capability and sickness absence management processes 

• You’ll lead recruitment for new staff including; advertising roles, arranging interviews and conducting pre-employment checks 

• You'll onboard all new starters, ensuring comprehensive inductions and relevant training 

• You’ll deliver staff social events in line with agreed budgets and support the provision and promotion of Share’s staff benefits 

• You’ll ensure collation of monthly payroll submissions, including hours worked, contract changes and new starters 

• You’ll support the scheduling of flexible staff and the assignment of bank workers and source cover for unexpected absences 

Who we’re looking for 

• You'll have experience in HR, ideally with a CIPD level 3 qualification or equivalent

• You’ll have experience working in a mid-sized charity or education sector

• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all 

Why work for us? 

Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees. 

We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please apply through our website or send us your CV and cover letter answering the following questions: 

1. Please can you tell us what attracted you to this post? What qualities do you believe youpossesswhich will make you successful in this role and why? 

2. What does successful recruitment mean to you, what factors influence the success of a recruitment process, and why? 

3. Share is a fast-paced environment which will often require you to reprioritise your workload. Tell us about your approach to managing your workload, and how you would adapt this to an environment like Share? 

If you would like to have a chat about the role or visit us prior to applying, please contact us.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us. 

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application. 

Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?

We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the role

The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.

Key Responsibilities

Supporter communications and engagement

• Assist with incoming and outgoing communications via telephone, email, post and social media as required.
• Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
• Build and maintain positive relationships with community supporters, fundraisers and volunteers.
• Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
• Support the creation and distribution of supporter communications and fundraising materials.
• Act as a positive ambassador for the organisation when engaging with supporters.

Fundraising materials and administration

• Prepare, pack and post fundraising materials, resources and supporter packs.
• Monitor stock levels of fundraising materials and assist with reordering when required.
• Provide general administrative support to the fundraising team.
• Assist in the coordination and distribution of campaign and event materials.

Data management

• Accurately record and update supporter information on the organisation's CRM or database.
• Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
• Support reporting and information gathering as required by the team.

Research project

• Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
• Gather, analyse and present findings to the fundraising team.
• Produce recommendations to support future fundraising strategies and activities.
• Manage the project timeline and provide regular updates on progress.

Events support

• Provide administrative and practical support for fundraising and community events as required.
• Support attendee communications and volunteer coordination where necessary.
• Undertake other event-related duties to support the wider Fundraising team during busy periods.

​About you

We’d love to hear from you if you have:

• Excellent written and verbal communication skills.
• Strong administrative and organisational skills with excellent attention to detail.
• Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
• The ability to manage multiple tasks and prioritise workload effectively.
• Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
• Experience of data entry and maintaining accurate records.
• The ability to work independently and as part of a team.

Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!

Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

We look forward to hearing from you.

Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar

Help shape the support and wellbeing experience of trainees throughout their programme and ensure our services, policies and processes deliver an outstanding student experience.

About us

At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good, both a privilege and a responsibility. We are looking for an experienced and compassionate Student Support Lead (Mental Health and Wellbeing) to lead student support in the areas of mental health and wellbeing for our Initial Teacher Education programmes and on behalf of our partners for the High-Performance Initial Teacher Training programme.

The NIoT vision is a school system that nurtures the talents of teachers and leaders at all stages of their careers so they can provide children with the excellent education they deserve. This is an exciting opportunity for someone looking to make a tangible and immediate impact to improve the quality of teacher and leader development at a system level.

About the role

This is a pivotal new role at the National Institute of Teaching, shaping the support and wellbeing of trainees throughout their programme. You will lead on all aspects of mental health and wellbeing, ensuring trainees can access the help they need to thrive. You will also work with colleagues across the Student Support team to ensure a coherent support offer with the delivery of wider student support services, including disability and inclusion.

Working closely with colleagues across NIoT and Teach First, you will be a key point of contact for student support services relating to mental health and wellbeing. You will provide expert advice, oversee casework, manage relationships with external support providers, and help ensure our services, policies and processes deliver an outstanding student experience.

This role would suit someone with significant experience in mental health, counselling or wellbeing services who combines sound judgement, empathy and professionalism with the ability to build strong partnerships and drive service improvement.

Essential criteria

• A genuine commitment to the aims of the National Institute of Teaching.
• An interest in the education sector and a belief in the value of teachers and school leaders.
• A degree or equivalent.
• Significant experience of working in student services, in particular in mental health and wellbeing services in higher education.
• Experience of implementing process and policy improvements in relation to mental health and wellbeing.
• Knowledge of safeguarding and Prevent.
• Experience of interpreting procedures and regulations and providing specialist advice and guidance to others.
• Experience of delivering high-quality student-facing services.
• A commitment to student success and supporting students to fulfil their potential.
• Strong relationship management skills, including communication, engagement, facilitation and negotiation.
• Knowledge of data protection regulations and best practices in handling sensitive information.
• Excellent organisational skills and attention to detail.
• Experience of managing complex processes in an educational setting.
• Excellent interpersonal and communication skills.
• Proficient in the use of MS Office software packages, such as Word,Exceland Outlook.
• Ability to problem-solve to resolve both operational and strategic issues.
• Experience of designing and delivering improvements to processes and/or services.

Desirable criteria

• A professional qualification in one of the areas of student support (counselling, mental health practitioner, mental health social work, etc.) or equivalent work experience.
• Further postgraduate training related to student support, wellbeing, counselling or mental health support and interventions.
• Membership of a relevant professional body.
• Experience of policy development and implementation.
• Evidence of continued professional development.
• Experience of using a management information system or CRM system.
• Experience of working in or with the Initial Teacher Education (ITE) sector.

Key benefits

• Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
• Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension – entry to the Local Government Pension Scheme.
• Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
• Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
• Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
• Support – our employee assistance programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

This post involves occasional travel and overnight stays, which will be paid/reimbursed by the NIoT.

For more information and to apply, please visit our vacancies page via the Apply button.

Closing date: 14 August 2026.
Interview date: 27 August 2026. 

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.

As a People Adviser, you will deliver a high-quality, responsive HR service to our corporate teams based in London. You will provide expert advice and support to managers and employees, helping to ensure people practices align with employment legislation and best practice. You will coach and empower managers to confidently lead on people matters, providing guidance and support when needed.

This is a 12 month fixed term opportunity at 35 hours per week, but we are always happy to discuss flexible working, part time hours and job share arrangements.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 18th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First Round Interviews (Online) and Second Round Interviews (In Person) - Dates to be confirmed.

For more information about the role, please download our Recruitment pack.

Head of Housing & Safe Haven (Crisis Support)
Hours: 37 hours per week (Flexible working options are available, including part-time and job-share)
Salary: £50,000 - £53,813 per annum
Contract: Permanent
Base: Osney Mead office, OX2 with travel to services across Oxon along with WFH options

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

Like all local Minds, we are an independent charity that is proud to be affiliated with the national Mind association.

About the Role

We are looking for an exceptional Head of Housing & Safe Haven to lead our supported housing and crisis alternative services, ensuring people receive high-quality, person-centred and recovery-focused support when they need it most.

This is an exciting opportunity for a collaborative and values-driven leader who champions lived experience, thrives in partnership working, and leads by example to create safe, responsive and impactful services for local people.

About the Service

Operating 365 days per week in Oxford and Banbury, Safe Haven diverts people from attending the Emergency Department when they do not need clinical support. The Safe Haven model offers short-term, non-clinical crisis support in an empowering, empathetic, person-centred way.

Oxfordshire Mind’s supported housing service offers accommodation with support in Oxford City and in West and South Oxfordshire for residents with severe and enduring mental health problems who would struggle to live independently.

We are currently looking to recruit a Head of Housing & Safe Haven (Crisis Support) and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Good level of knowledge about housing and mental health sectors
• Strong knowledge of relevant legislation in relation to mental health supported housing
• Understanding of best practice in community-based mental health and accommodation services
• Knowledge of local statutory and VCSE mental health services in Oxfordshire
• Operational management of a housing service or mental health crisis services
• Working with and through others to deliver effective, person-centred, recovery focused support
• Monitor and manage escalating client risks
• Successful negotiation with clinical and non- clinical services to obtain supports and services on behalf of clients
• Effectively managing and supporting managers, staff and teams
• Proven experience of delivering effective change to services
• Budget and resource management
• Performance Management
• Delivering outcomes against agreed objectives in a relevant setting including contracted KPIs and quality
• Excellent organisational planning administrative & IT skills to deliver work to agreed timescales and standards
• Excellent interpersonal and communication skills with service users, staff, partners, funding agencies and the public
• Skilled people manager, including challenging conversations and conflict
• Collaborative and inclusive team working
• Contract management skills of statutory and non-statutory commissioners and funders
• Effective Contract management of procured services
• Problem solving skills
• Safeguarding practice and experience, of children and adults
• Organisational risk management
• Crisis management
• Actively promotes the involvement of people with lived experience in decision making at all levels organisation-wide, and ensures involvement within own areas of responsibility
• Leads by example
• Understands and committed to our values and approach

Closing date: Monday 10 August 2026 by 1PM
Shortlisting date: Monday 17th August 2026
Interview date(s): 20 & 21 August 2026 (TBC)
Interview location: In Person - Oxfordshire Mind, 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Grade: NJC Point 23 - £34,434 per annum

Hours: 37.5 hours per week (excluding a 30-minute break each day)

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Full-time, 12-month contract (possibility of extension subject to funding)

Responsible to: Grants Manager

Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.

You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: 9am, Monday 17th August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.

Head of Compliance
Midlands | Up to £85,000

Goodman Masson are partnering with a leading social housing provider to appoint a Head of Compliance.
This is an exciting opportunity for an experienced housing professional to take a lead role in ensuring the organisation’s homes, buildings and services meet all relevant statutory, regulatory and health and safety requirements. You will provide strategic leadership across the organisation’s compliance framework, ensuring robust systems, policies and processes are in place to manage key areas of landlord compliance and protect residents, colleagues and the wider organisation.

The successful candidate will have a strong understanding of the regulatory and legislative requirements affecting social housing and demonstrable experience of leading compliance within a housing environment. You will be confident operating at a senior level, with the ability to influence stakeholders, provide clear assurance and embed a strong culture of compliance across the organisation.
This is an excellent opportunity for a knowledgeable and ambitious compliance professional to play a key role in shaping and strengthening the organisation’s approach to health, safety and regulatory compliance, while making a meaningful contribution to the delivery of safe, well-managed homes for residents.

Responsibilities

• Lead and oversee the organisation’s statutory and regulatory compliance framework across its housing stock and corporate assets.
• Provide strategic direction and professional leadership across all key areas of landlord compliance.
• Ensure robust policies, procedures, systems and controls are in place to manage compliance risks effectively.
• Oversee compliance programmes and ensure statutory inspections, servicing, testing and remedial works are completed within required timescales.
• Maintain effective oversight of compliance data, records and asset information, ensuring information is accurate, reliable and auditable.
• Provide regular compliance performance and risk reporting to senior management, Executive Teams and Board committees.
• Monitor legislative, regulatory and best practice developments, ensuring the organisation’s compliance approach remains current and effective.
• Work collaboratively with Asset Management, Property Services, Repairs and wider operational teams to embed a strong culture of health, safety and compliance.
• Manage and monitor compliance-related contractors and consultants, ensuring performance, quality and value for money.
• Lead the identification, assessment and mitigation of compliance risks, escalating significant issues where appropriate.
• Support the organisation in meeting its regulatory obligations and maintaining effective assurance arrangements.

About you

• Significant experience in social housing across complaice
• A strong understanding of landlord compliance and the key statutory and regulatory requirements affecting housing providers.
• Proven experience of managing compliance frameworks and programmes across multiple disciplines.
• Experience providing clear advice, challenge and assurance to senior stakeholders and Board-level audiences.
• Strong communication and influencing skills, with the ability to build effective relationships across an organisation.
• A collaborative leadership style and the ability to drive positive change and embed a strong culture of compliance.
• A proactive, risk-based approach with excellent attention to detail.
• A genuine commitment to ensuring residents live in safe, secure and compliant homes.

Apply
For a confidential discussion and further information, please contact  

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.