Service management jobs

Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.

Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life. 

Job Title: Fire Risk Management Advisor
Responsible to: Head of Estates/Fire Safety Manager
Hours: Full Time (36 hours per week)
Salary: £50,000-£58,000 depending on experience
Location: Putney, London (some hybrid working flexibility)
Contract type: Permanent

Join the Estates team at the Royal Hospital for Neuro-disability and play a key role in protecting patients, staff, visitors and infrastructure through expert fire risk management and fire safety training.

This is an exciting opportunity for an experienced fire safety professional to act as RHN’s competent person for fire risk management, leading on compliance, training, risk assessment and continuous improvement across a complex healthcare environment.

Key responsibilities

• Lead on fire risk management and support statutory compliance across the RHN estate
• Oversee fire risk assessments, audits and remedial action plans
• Provide specialist technical advice on fire safety, capital projects and building compliance
• Develop and deliver role-specific fire safety training programmes
• Support emergency preparedness, evacuation planning and incident response
• Work closely with clinical teams, estates, contractors and external regulators including the Fire & Rescue Service
• Monitor fire safety performance, analyse trends and contribute to governance reporting.

Essential criteria:

• Level 4 Diploma in Fire Safety (or working towards)
• Level 3 Certificate in Fire Risk Assessment (or equivalent)
• At least 12 months’ experience in a fire safety or fire risk management role
• Strong working knowledge of:
• Regulatory Reform (Fire Safety) Order 2005
• Building Regulations 2010
• Fire risk assessment principles and fire safety legislation
• Experience identifying and managing complex fire risks
• Experience developing or delivering fire safety training programmes
• Strong stakeholder engagement and communication skills
• Proficient in Microsoft Office / Microsoft 365

This role offers the chance to make a meaningful impact within a specialist healthcare organisation while working collaboratively across multidisciplinary teams.

Why the Royal Hospital for Neuro-disability is a great place to work:

• Generous Annual Leave entitlement

• Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing 

• Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!

• Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.

• Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.

• Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.

• Free on-site parking (rare in London!)

• More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.

Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.

RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team

The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.

We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.

We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.

You’ll be responsible for leading day-to-day IT operations, ensuring our infrastructure, systems and support services are resilient, user-focused and continuously improved. Working closely with senior stakeholders and external suppliers, you’ll drive service performance, manage key technology partners and oversee the delivery of operational change and improvement projects.

This role combines operational leadership with project delivery, including managing service transitions, improving processes, strengthening resilience and supporting effective incident management. You’ll also lead and develop a high-performing team, ensuring technology services meet the needs of colleagues, volunteers and the wider organisation.

We’re looking for an experienced IT leader with strong service delivery, supplier management and project delivery experience, who thrives in a fast-paced, multi-supplier environment and is passionate about using technology to enable organisational impact.

Location: Home-based (expectation of attendance at London office once a month) or hybrid working at London office (expectation of attendance of eight days in the London office per month); some travel across England may be required.

Help create safe, supportive spaces for people affected by someone else’s gambling, and play a key role in shaping an inclusive support service that reaches those who may otherwise struggle to access help.

If you offer experience of facilitating support groups or peer support spaces, particularly for people facing complex personal, social or health-related challenges, this is an exciting opportunity to join GamCare’s Affected Others Programme and help prevent and reduce gambling-related harm experienced by individuals affected by another person’s gambling.

The Role

As Service Officer for the Affected Others Programme, you’ll deliver online support spaces for people affected by someone else’s gambling, helping them feel heard, understood and able to access the right support. You’ll facilitate safe, non-clinical group sessions, carry out wellbeing and support needs assessments, identify and escalate any safeguarding or risk concerns, and help people connect with appropriate internal or external services where needed. The work will focus particularly on reaching groups who may face additional barriers to support, including men, young adults, neurodiverse people, LGBTQIA+ communities and people from ethnic minority backgrounds.

Alongside direct delivery, you’ll help shape and improve the service itself. Working closely with colleagues and people with lived experience, you’ll adapt content, develop accessible support journeys for users of the service, monitor participation and feedback, and use those insights to strengthen engagement and impact.

About You

You’ll bring experience of facilitating and shaping support spaces for specific groups, with the confidence to adapt resources and approaches according to the needs of the people taking part. Strong communication, organisation and project administration skills will be important, as you’ll be planning groups, managing logistics, keeping accurate records, monitoring engagement and working collaboratively with colleagues across GamCare. Experience of safeguarding principles is essential, particularly in relation to support services, peer support and co-production.

The role would suit someone who can deliver multiple support groups for diverse audiences, listen carefully to feedback and turn insight into practical service improvements. You’ll also need an understanding of health inequalities, including how they can affect people’s confidence, health literacy and the ability to seek help or advocate for themselves. A formal qualification is not essential, although training or experience in areas such as mental health, addictions, public health, health and social care, counselling, social work or peer support would be valuable.

About GamCare

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, and create awareness about safer gambling and treatment.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

For further details and to apply please click the apply button.

The closing date for applications is Friday 5th June 2026.

Interviews will take place online via video conference – week commencing 29th June 2026.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

About us

The Maypole Project supports children and young people with complex medical needs and their families, providing emotional, practical and social support. We are a small, values-driven charity making a meaningful and lasting difference to the families we work with.

About the role

We are looking for an experienced and motivated Business Development & Fundraising Manager to play a central role in strengthening and growing our income.

This is an opportunity to lead the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.

You will work closely with the CEO and colleagues across the organisation to identify new opportunities, develop partnerships, and build on existing income streams.

The role would suit someone who enjoys working in a small organisation where you can shape direction, take ownership, and see the direct impact of your work.

What you’ll be doing

· Lead the development and delivery of a multi-year fundraising and income strategy

· Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity

· Identify, develop and secure new funding opportunities, including partnerships and collaborative projects

· Build and manage strong relationships with funders, partners and supporters

· Work with the CEO to explore and develop cross-sector opportunities (e.g. NHS, local authorities, voluntary sector partners)

· Line manage a part-time Fundraising Officer and support volunteers to maximise impact

· Strengthen systems, pipeline management and performance monitoring to support sustainable income growth

About you

We are looking for someone who can combine strategic thinking with practical delivery in a small charity environment.

You will bring:

· Experience of securing meaningful income and developing funding opportunities (e.g. five-figure grants or partnerships)

· A track record of building effective external relationships

· Confidence identifying new opportunities and turning them into tangible outcomes

· Strong communication skills, with the ability to create compelling cases for support

· The ability to manage multiple priorities and work both independently and collaboratively

· You may already be working at manager level, or ready to step up into a broader role with greater ownership and scope.

Why join us?

Play a key role in shaping the charity’s future sustainability and growth

Work closely with senior leadership and influence organisational direction

Be part of a supportive, collaborative and purpose-driven team

See the direct impact of your work on children and families

Flexible working arrangements

If you are looking for a role where you can take ownership, develop new ideas and make a meaningful difference, we would love to hear from you.

This is a senior leadership role for someone who knows how to make complex change happen in practice - not just shaping ideas, but leading delivery, building trusted relationships, and turning ambition into operational reality.

You’ll play a central role in leading and growing our systems, place and public service change work. Work directly with clients, partners, senior leaders and delivery teams across complex programmes and live environments, you’ll help organisations navigate change, improve delivery, and respond to real operational and system pressures. This is a hands-on role with significant responsibility, influence, and visibility across both delivery and organisational development.

We’re looking for someone who understands the realities of public service delivery and organisational leadership, but who can also identify opportunities, shape propositions, build partnerships, and help grow sustainable and high-impact work. Our ideal candidate will bring operational credibility, strategic thinking, and commercial awareness.

Alongside leading delivery, you’ll contribute to business development, client relationships, strategic direction, and the continued evolution of our Homes and Missions model.

The role requires someone comfortable operating across strategy, delivery and growth. One day you may be working with a senior leadership team to shape a complex transformation programme, the next supporting delivery teams to work through operational challenges, strengthening client relationships, or helping develop a new opportunity into a deliverable programme of work. You’ll need sound judgement, political awareness, credibility with senior stakeholders, and the ability to lead calmly and decisively in complex environments.

This is not a purely strategic, advisory, or oversight position. We’re looking for a leader who’s comfortable close to the work - working directly with teams, supporting delivery in real time, building organisational capability, and helping create the conditions for high-quality change to happen.

We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.

This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.

A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.

Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.

Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.

We are looking for someone who brings:

• Experience in managing complex community-based programmes, including adult learning and/or employment support
• A proven track record of leading teams and delivering against funded contracts
• Strong organisational and project management skills
• Excellent communication and partnership-building skills
• A strategic but practical approach, with the ability to balance delivery with long-term service development
• A commitment to improving outcomes for local residents

Why join High Trees?

At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.

This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.

Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.

The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.

Regular travel to our London office will be required, typically once per month or as the role demands.

We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Hybrid working with regular travel to our London Bridge Office

What the job involves

Be part of shaping a vital new service supporting men affected by the sexual wellbeing challenges associated with prostate cancer and its treatment.

Working as part of our Specialist Nurse team, and alongside our new Sexual Wellbeing Service Manager, you’ll provide personalised, compassionate support to men and their partners, helping them navigate their sexual health and wellbeing including treatment side effects such as erectile dysfunction.

You’ll deliver this support across our helpline channels; phone, webchat, WhatsApp and email, offering expert, unbiased information that empowers people to make informed judgements. You’ll also work with men referred from NHS partners as part of our new Movember funded service, focusing on those who need timely, specialist intervention.

You’ll help shape how this service grows. That includes:

· supporting the development of targeted sexual wellbeing resources

· contributing clinical insight to service improvements and new projects

· helping to deliver online group support, patient classes and webinars

· working with colleagues across Prostate Cancer UK so that the latest clinical knowledge informs our wider activities, from education sessions for clinicians to our written health information

· representing the charity at external events where needed

· collecting and recording data to help us understand impact and continually improve

This role blends hands on support with the chance to influence a pioneering new approach to sexual wellbeing for men affected by prostate cancer. You’ll be part of a supportive, expert clinical team and will have ongoing opportunities to develop your practice.

What we want from you 

You’ll be a registered nurse with experience working at NHS Band 6 or equivalent, and you’ll bring a real passion for improving outcomes for men living with and beyond prostate cancer. You’ll already have experience supporting patients with sexual wellbeing needs, whether through erectile dysfunction clinics, sexual health services, oncology or urology pathways, and feel at ease talking openly and sensitively about issues like erectile dysfunction, intimacy and treatment related changes.

You’ll be an excellent communicator who can explain complex clinical information clearly, whether you’re on the phone, responding to a WhatsApp message or delivering a webinar. You’ll be comfortable working unsupervised, while also being a supportive, collaborative team member.

We’re looking for someone who:

· is confident supporting men and their partners through sensitive, often emotional conversations

· can work calmly and professionally across multiple digital channels

· is curious and keeps their clinical knowledge up to date

· is organised, adaptable and able to manage a varied caseload

· understands how to use data and feedback to improve services

· actively supports equity, diversity and inclusion and is committed to allyship in practice

Above all, you’ll care deeply about helping men live well, offering empathy, clinical expertise and reassurance when it matters most.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 14th June 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 29th June 2026. We’re expecting the interviews for this role to be held online.

Area Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Area Manager

Location: Royal Borough of Kensignton and Chelsea. please be aware there is no step free access at this premises.

Salary: £45,000

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

Interviews Date: Interviews will commence 12th June 2026.

About the Role

We’re looking for an experienced and driven Area Manager to lead the delivery of high-quality, trauma-informed services across our organisation.

In this role, you will oversee multiple services, ensuring they operate effectively, meet performance standards, and deliver positive outcomes for residents and participants. You will play a key role in driving recovery, rehabilitation, and independence, while fostering a psychologically informed environment.

You’ll lead a team of frontline managers and coordinators, providing strong leadership, oversight, and strategic direction. You’ll also be responsible for managing service contracts, ensuring compliance with organisational policies, and supporting continuous improvement across your services.

Key Responsibilities Include:

• Lead and manage multiple services, ensuring high standards of delivery and performance
• Drive a culture of recovery, inclusion, and continuous improvement
• Oversee service compliance with organisational policies, procedures, and commissioner requirements
• Manage service contracts and support the development and implementation of new services
• Provide leadership, guidance, and support to frontline managers and coordinators
• Monitor performance, analyse data, and implement improvements where needed
• Build and maintain effective relationships with internal teams, partners, and stakeholders
• Ensure services are trauma-informed and promote psychologically informed environments (PIE)
• Support services to achieve positive outcomes for residents, including independence and stability
• Manage risk, safeguarding, and health & safety across services

About You

We’re looking for a confident and compassionate leader who is passionate about delivering high-quality support services.

You will be a proactive and adaptable individual who can lead teams through change, manage competing priorities, and consistently drive improvement. You’ll bring strong leadership skills, the ability to influence others, and a commitment to delivering person-centred services.

You will also be values-driven, with a strong understanding of the challenges faced by individuals with complex needs, and a genuine desire to make a difference.

What We’re Looking For

• Experience managing services within a similar sector (e.g. social care, supported housing, or related field)
• Strong leadership experience, including managing managers or multiple teams
• Knowledge of trauma-informed approaches and psychologically informed environments (PIE)
• Experience managing contracts, compliance, and service delivery against KPIs
• Ability to analyse performance data and implement service improvements
• Excellent communication and relationship-building skills
• Ability to work strategically while remaining hands-on when needed
• A proactive, solution-focused approach in a fast-paced environment
• Strong understanding of safeguarding, risk management, and regulatory requirements
• Commitment to Equality, Diversity & Inclusion

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

At TLG, we’re passionate about building an exceptional team to help us bring fullness of life for every child, no matter what struggles they face. We’re excited to offer a unique opportunity for a motivated, mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.

We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.

As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.

Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.

Due to the pioneering nature of this role, its scope may initially feel broad, as a key focus in the Hub’s early stages will be on shaping and developing the service with the church and central TLG team. TLG has a clear and realistic understanding of time and capacity, allowing the role to grow at a manageable and sustainable pace. As the Hub becomes more established, you will have the opportunity to work collaboratively with the team to refine and focus the role in line with emerging needs and capacity. You will be supported throughout by a strong central team, working alongside you to ensure the role remains both manageable and impactful as it evolves.

If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)

Closing Date: Thursday 18th June

Initial Interviews: Tuesday 23rd June – Online

Final Interviews: TBC – at Emmanuel Church London

As a fundraising and grant-making charity, we bring to life projects that transform patient care - from sensory packs for children in A&E to a peaceful sanctuary garden for people living with dementia. We’re a small, ambitious and supportive team, and in just three years we’ve tripled our income. Our goal is to become the charity of choice for our local community in Islington and Haringey.

Over the past 18 months, this role has built community and challenge events income from the ground up, creating real momentum. There’s still huge untapped potential locally, offering an exciting opportunity to grow and innovate.

This is a varied and rewarding role where you’ll build meaningful relationships with clinicians, donors and the community, and see first-hand the impact of your work. You’ll lead on community fundraising, challenge events and volunteering, with real autonomy. It's a fantastic step up for someone ready to develop and make their mark.

The successful candidate will benefit from an NHS Agenda for Change salary and excellent NHS benefits, including a generous pension and annual leave.

NEF is looking for a Senior Economist to lead ambitious, policy-relevant work on Universal Basic Services, public services and economic security. This is an exciting opportunity for a rigorous, creative and politically engaged economist who is motivated to develop bold, practical and well-evidenced policy ideas that can improve people’s access to life’s essentials and help shift public debate.

The successful candidate will lead work across a wide range of areas, including public services, social infrastructure, care, childcare, transport, housing, digital inclusion, local services, public value, delivery models, fiscal design, distributional impacts, and the role of universal provision in building a fairer economy.

We are particularly interested in self-starters: people who can identify important economic questions, immerse themselves quickly in the evidence, and use data tools and AI intelligently to develop substantial projects from early idea through to impactful, public-facing outputs with limited supervision.

Role: Senior Economist – UBS
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £54,470 - £60,480
Location: London (in-office minimum two days per week)
Contract type: Permanent

How to apply

Deadline for applications: midnight, 8th June 2026
Interviews:  First stage interviews 22nd June with second stage in person interviews on the 29th June

Start date: ASAP

Please send your CV and your answer to the following questions in Word format.

1. Set out how your experience meets the essential criteria in the job description (300 words max)

2. Identify one economic policy idea that NEF should develop over the next year. What problem would it address, what evidence would you need, and who would need to be persuaded? (300 words max)

3. Tell us about a substantial project or workstream you led, ideally from conception to delivery. How did you shape the question, manage any uncertainty and ensure the work had impact? (200 words max

4. Explain a complex economic issue you have worked on or wish to work on and do so as if you are briefing a busy MP. (200 words max)

Please also complete the Equality and Diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

Inclusivity at NEF:

NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.

Accessibility and Equal Opportunity:

We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.

We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.