Services manager jobs

OVERVIEW OF THE POST

Groundwork Greater Manchester is an environmental and social regeneration charity, and member of the national Federation of Groundwork Trusts, working through partnerships to deliver a greener more resilient city region with stronger, healthier communities, responsible businesses and enhanced prospects for all local people.

You will join the Homes Team and assist the Water Efficiency Lead in the delivery of Water Efficiency projects. The team deliver Water Efficiency audits across the Northwest to businesses and schools. Audits include behaviour change, Water Literacy Awareness, providing and installing water efficiency devices, identifying and fixing water leaks, and promoting and facilitating rain water harvesting and sustainable drainage solutions to reduce water consumption.

You will be required to develop good working relationships with project partners and colleagues and liaise with other members of Groundwork staff delivering similar or complementary services.

You will generate and respond to referrals and be responsible for providing effective support and customer service. Both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings. You will attend relevant team meetings/training to raise awareness of the programme and to develop/improve skills.

ROLE & MAIN PURPOSES OF THE POST

· Assist the Water Efficiency Lead to deliver commercial and domestic water audits across the North West of England by being responsible for responding to referrals, making bookings and customer service and engagement.

· Identify and engage key stakeholders who are able to help Groundwork access opportunities to deliver the service.

· Work with delivery staff to ensure that the project meets all the client’s requirements

· Liaise with householders, schools and businesses on a day-to-day basis and build good/positive working relationships with them.

· Provide advice and follow up support to householders, businesses and schools to encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.

· Provide water saving reports to customers on their usage and possible savings answering any queries they may have.

Business & Service Development

· Manage relationships at a programme level to support project delivery and development.

· Use relevant internal and external data to inform service development and practice.

· Work closely across internal teams, Groundwork UK and other Groundwork Trusts where appropriate to develop services and share learning.

Financial & Resource Management

Understands and manages resources for specific tasks and activities

People Management & Development

· Embeds the Trusts culture and values through your own behaviour and providing supportive challenge to others

· A commitment to share specialist skills and knowledge with others

· Ability to communicate project status to all stake holders as required

Internal Management

· Supports delivery of business improvement priority plans within the Homes team

· Ensure GDPR across all projects

Other

· Eg Deputise for Homes Team to cover short-term capacity gaps and absence

Perform all other duties as assigned

Director of Assets
Midlands | £90,000 - £100,000 + Excellent Benefits
Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. 
This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes.
If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference.

The role:
You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data.
Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities.
As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions.

Responsibilities 

• Develop and deliver a long-term Asset Management Strategy aligned to the organisation's corporate objectives.
• Lead planned investment, major works and cyclical maintenance programmes across the housing portfolio.
• Ensure full compliance with all statutory and regulatory requirements relating to building safety and property compliance.
• Drive sustainability, retrofit and decarbonisation ambitions, securing value from available funding opportunities.
• Use robust asset data and intelligence to inform investment decisions and optimise portfolio performance.
• Lead the procurement and management of contractors and strategic partners, ensuring high-quality service delivery and value for money.
• Manage substantial capital budgets, ensuring effective financial planning, governance and financial control.
• Develop, inspire and lead multidisciplinary teams, embedding a culture of accountability, innovation and customer focus.
• Build strong relationships with residents, Board Members, regulators and key external stakeholders.
• Provide strategic advice, insight and performance reporting to the Executive Team and Board

About you:
We are seeking an accomplished senior leader with a successful track record in asset management, property services, compliance within the social housing sector.

You'll bring:

• Extensive experience leading asset management or property services within a housing association, local authority or similar organisation.
• Strong knowledge of strategic asset management, planned investment, building safety and statutory compliance.
• Experience delivering large-scale capital investment programmes and managing significant budgets.
• A thorough understanding of the regulatory environment for social housing.
• Knowledge of sustainability, retrofit and energy efficiency programmes.
• Strong commercial awareness, including procurement and contract management.
• Excellent leadership, influencing and stakeholder management skills.
• The ability to use data, insight and performance information to drive strategic decision-making.
• A collaborative and inclusive leadership style, with a genuine commitment to delivering excellent resident outcomes.

Apply
If you're an ambitious and strategic asset management leader looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Head of Security & Resilience

Location: London (Hybrid)
Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day

Lead Security, Resilience and Facilities Strategy

We are seeking an experienced Head of Security & Resilience to lead our cyber security, information security, business continuity, physical security, facilities management, estates, and organisational resilience functions.

This senior leadership role is responsible for protecting our people, assets, data, systems, and workplaces while ensuring the organisation remains resilient, compliant, and able to deliver critical services without disruption.

The Role

Reporting to the Director of IT & Business Services, you will develop and deliver an integrated security, resilience and facilities strategy aligned to organisational objectives and risk appetite.

You will provide strategic oversight across cyber security, business continuity, disaster recovery, physical security, facilities management and estates, ensuring robust governance, compliance and operational excellence. You will also lead enterprise risk management, incident response, crisis management and resilience planning across the organisation.

Key Responsibilities

• Lead the organisation's Security, Resilience and Facilities Management strategy.
• Oversee cyber security, information security, physical security, business continuity and disaster recovery.
• Manage estates and facilities services, including statutory compliance, planned preventative maintenance and contractor performance.
• Drive enterprise risk assessment, threat management and control assurance activities.
• Ensure compliance with relevant legislation, regulatory requirements and recognised security standards.
• Lead crisis management, incident response and resilience testing exercises.
• Manage key suppliers and third-party assurance arrangements.
• Provide strategic advice and reporting to senior leadership and governance forums.
• Develop high-performing teams and foster a culture of security, resilience and continuous improvement.

About You

You will be a proven leader with significant experience across security, resilience and risk management within a complex organisation.

You will bring:

• Extensive cyber security leadership experience.
• Strong knowledge of ISO 27001, NIST or equivalent frameworks.
• Experience of business continuity, disaster recovery and organisational resilience planning.
• Knowledge of Facilities Management and Estates, including statutory compliance and contractor management.
• Expertise in enterprise risk management, incident response and regulatory compliance.
• Strong stakeholder management skills with the ability to influence at Executive and Board level.
• Experience leading teams, managing suppliers and driving organisational change.
• The credibility and confidence to lead during major incidents and crisis situations.

What's on Offer?

• Opportunity to shape and lead a critical organisational function
• High-profile role with significant exposure to senior leadership
• Chance to make a lasting impact on organisational security, resilience and operational excellence

If you're an accomplished security and resilience leader looking for your next challenge, we'd love to hear from you.

Job Title - Medical Advisor

Contract - Associate

Salary - £40 per hour per report and £115.00 if sitting on the panel

Location - Home Based

About the IRM

The Independent Review Mechanism for England (IRM) provides, on behalf of the Secretary of State for Education, review panels for potential and current foster carers and adopters when agencies have decided not to approve them as a foster carer or adopter, or to terminate or change the terms of their approval.

As an IRM Medical Advisor you will be providing written medical advice to caseworkers, panel members and the Contract Manager about individual applicant and their suitability to foster/adopt as well as ad hoc advice on occasions.

Usually, the need for a medical advisor’s report is requested either after:

• Health issues are identified which have been a primary concern for the agency and given as reasons in the qualifying determination letter
• The agency documents indicate health issues have been identified which may affect a person’s suitability to foster or adopt but this has not been initially noted as a primary concern for the agency
• During the course of preparing for an IRM panel, the applicant/s have a medical emergency which then needs to be considered alongside other concerns regarding suitability
• A request for information which may relate to a specific condition or general information, not related directly to the applicant/s

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we do not accept CV’s.

Closing Date: 26th July 2026 at 23:59

Interview Date: TBC

We believe a diverse workforce enables us to improve our service. We are genuinely committed to encouraging candidates from all sections of the community. This includes those from, the global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are under represented at the IRM.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Lead Health Advisor (Occupational Therapist) 

Salary: £38,000–£41,000 FTE, dependent on experience (£10,270 – £13,300 actual salary) 
Part time Hours: 10-12 hours per week (up to 0.32 FTE, flexible working pattern to be agreed) 
Contract: Permanent 
Location: Home-based (remote, virtual) 
Reporting to: Operations Manager 
DBS Check: Enhanced DBS required 

Making Things Possible Through Innovation 

REMAP is a national charity which helps disabled people across the UK achieve greater independence and a better quality of life. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. Our community of volunteers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We transform lives through innovation, creativity and practical problem-solving. 

We're recruiting an experienced and passionate Occupational Therapist to join us as our Lead Health Advisor. 

This is a great opportunity to apply your clinical expertise in a unique setting, supporting complex cases, influencing national best practice, and working alongside dedicated volunteers who are committed to making a real difference. 

About the Role 

As Lead Health Advisor, you will be the charity's clinical specialist, providing occupational therapy expertise across our referral, volunteer and operational activities. 

You will work closely with the Referrals Officer, Operations Manager, volunteer health professionals and volunteer engineers to ensure that disabled people receive safe, person-centred and effective support. 

The role combines clinical guidance, volunteer engagement and quality improvement, making it ideal for an Occupational Therapist who enjoys collaborative working, creative problem-solving and helping others develop their knowledge and confidence. 

Your key responsibilities will include: 

• Complex Case Support (40% of the role’s time). The postholder will help our Referrals Officer to assess the suitability of complex referrals and cases. 

• Clinical Advice and Legislative Guidance (30% of the role’s time). The postholder will review our current guidance to ensure we are following best practice.

• Volunteer Support and Continuous Improvement (30% of the role’s time). The postholder will offer adhoc advice to our volunteers to ensure they are supported and following best practice. 

About You 

We're looking for a qualified and HCPC/ RCOT registered Occupational Therapist, with over 3 years’ post-qualifying experience, who is excited by the opportunity to use their professional expertise in a creative and impactful charitable environment. 

What We Offer 

• A unique opportunity to apply your clinical skills in a highly rewarding and innovative environment. 

• Flexible, remote working. 

• The chance to influence national best practice within a specialist charity. 

• Meaningful work that directly improves the lives of disabled people. 

• A collaborative and supportive team culture. 

• Ongoing opportunities for professional contribution and development. 

Join Us 

If you are a qualified Occupational Therapist who is passionate about helping people achieve greater independence, enjoys creative problem-solving, and wants to use your expertise to make a tangible difference, we'd love to hear from you. 

To apply, please submit your CV and a covering letter outlining how your experience meets the requirements of the role. Applications received without a covering letter will not be considered. 

Closing Date: 30th July 2026 
Interview Date: 7th – 8th August 2026 

REMAP is a Disability Confident Employer and we are committed to equality, diversity and inclusion and welcome applications from all backgrounds and communities. 

Ready for your next step in fundraising?

If you’ve already had a taste of fundraising, marketing, or client services and you’re looking for an opportunity where you can learn quickly, elevate your career and help charities make a bigger impact, we’d love to hear from you.

At Pebblebeach, we're a boutique fundraising agency based in Brighton, helping brilliant charities raise more money so they can change more lives. For over 18 years, we've chosen to stay proudly boutique, building long-term relationships with our clients and creating a workplace where everyone knows each other, everyone's ideas matter and people genuinely enjoy coming to work.

Thanks to growing demand from our clients, we're expanding our team and looking for someone who shares our passion for great fundraising and wants to grow alongside us.

Why join us?

This isn’t your typical fundraising support role.

Working alongside our experienced fundraising consultants, you’ll gain hands-on experience across fundraising campaigns, client relationships, business development, marketing, project management, CRM and AI-powered ways of working.

As Pebblebeach grows, we hope you will too. We’ll support your development through mentoring, practical experience and a targeted training, giving you the opportunity to build a career in fundraising.

What you’ll be doing

You’ll play a key role in supporting our team and our charity clients by:

· Coordinating fundraising campaigns and consultancy projects.

· Supporting new business, proposals and client relationships.

· Delivering marketing activity and communications.

· Managing our HubSpot CRM and keeping data accurate.

· Researching fundraising opportunities and preparing presentations.

· Helping improve our systems, processes and use of AI.

No two weeks are the same - we are constantly learning, innovating and adapting - and that’s how we like it!

Who we’re looking for

You’ll probably have around 6–12 months’ experience in fundraising, marketing, customer service, client services, sales, administration or another office-based role.

More importantly, you’ll be someone who is:

· Curious, organised and eager to learn.

· Great with people and a confident communicator.

· Happy juggling different projects.

· Passionate about helping charities succeed.

· Looking for a long-term career where you can grow.

What you’ll get

· Mentoring from experienced fundraising professionals.

· Exposure to every part of a fundraising consultancy.

· A targeted training and development.

· Hybrid working from our Brighton office.

· A genuinely supportive, collaborative team.

· Great coffee, too many biscuits and the occasional visit from our office dogs.

A note about applying

As a people-centred business, we believe recruitment should be personal.

We won’t use AI to screen or shortlist applications—every application will be read by a real person.

In return, we’d love you to write your application yourself rather than relying on AI. We’re much more interested in hearing your voice, understanding what motivates you and getting a sense of who you are than reading something perfectly polished.

If you’re invited to interview, you’ll meet people who genuinely care about people, and we’ll communicate with every candidate we interview throughout the process.

How to apply

Please visit the Pebblebeach Fundraising website to read more about the role and download an application form.

Closing Date: 12pm Friday 31st July

Interview Date: Thursday 6th August

Bring your curiosity, your enthusiasm and your own voice. We’ll bring the support, the opportunities and the chance to build a rewarding career helping charities make the world just that bit better.

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Sunday 19th July 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Location: Bristol.
Salary: £27,950 per year (pro rata)
Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term

The role:

As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.

This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs inbox. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to our Jobs inbox (details on our website)

The closing date for applications is 17:00 on Tuesday 28 July 2026.

Interviews are expected to take place on Wednesday 5 August and Thursday 6 August 2026 in person at our Bristol office

If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification - Essential

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Person Specification - Desirable 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles. 

Our volunteers are at the heart of everything we do, and this role is key to ensuring they have an exceptional experience from the moment they apply. As Volunteer Coordinator, you'll lead the end-to-end volunteer journey, attracting, recruiting, onboarding and supporting volunteers who help transform children's lives through the joy of reading. This is a varied and rewarding role where no two days are the same. You'll build relationships with applicants, community partners and colleagues across the organisation, develop creative recruitment initiatives, coordinate training and events, and use volunteer feedback to continually improve our programme. If you're an organised, people-focused professional who enjoys building connections, creating positive experiences and making a meaningful difference, we'd love to hear from you

Contract:  Permanent, 18.75 hours per week 

Salary:  £12,488 - £13,821 pro rata (£24,976 - £27,643 FTE) 

Location: Kimpton, Hertfordshire, SG4 8EU 

Closing date:  Sunday 19th July 2026 

Interview date:  27th - 31st July 2026 

We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Hertfordshire! 

As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help. 

More about the role

Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.   

Our fostering service is an integral part of the rehoming process, supporting the delivery of our strategy by increasing the service so that Blue Cross can help more pets. 

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people.   

In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. 

This role is part time over a 2 week rota:  

Week 1: Tuesday, Thursday 

Week 2: Monday, Wednesday, Friday, 

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. 

With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.  

You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. 

Knowledge, skills, and experience 

• Demonstrable experience of supervision or management of volunteers. 
• Good experience of running and marketing recruitment campaigns for volunteer roles. 
• Experience of working with local communities and promoting volunteer opportunities 
• Working with and relationship building with a range of external stakeholders. 
• Good experience of actively managing a bank of clients or volunteers  
• High standards of verbal and written communication. 
• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. 
• Strong organisational, administration and analytical skills, including use of computerised systems. 
• Good interviewing and recruitment skills 
• An awareness of health and safety legislation. 
• Current full driving licence. 
• Ability to demonstrate, understanding and apply our Blue Cross values 

It would also be great (but not essential) if you had: 

• Qualifications in managing volunteers or similar. 
• Training or coaching skills. 
• Presentation skills. 
• Working with animals, and knowledge of animal welfare. 
• Organising events. 
• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply  

Please visit our website and complete the online application process before the closing date on Sunday 19th July 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.

This is an exciting time to join NICE, as we build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.

We are looking for a candidate to support the fundraising and communications team to ensure the effective administration of all fundraising activities and to maintain and develop the Fundraising database as we move towards a new platform.

To apply for this role please send your CV with a covering letter, outlining why you would like this role.

We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.

We are seeking a qualified Specialist ISVA (Independent Sexual Violence Advocate) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have experience in the ISVA role as well as a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.     

Closing date for applications: 17th July 2026