• Are you looking for volunteer roles ?

    Go to volunteering section

632

Social care jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Phoenix Futures, S10, Sheffield (On-site)
£27,000 per year
Pathways to Hope Are you looking for an exciting and challenging opportunity that makes a difference?
Posted 1 day ago
Top job
Citizens Advice Southwark, London (On-site)
£38,585 to £40,514 per annum
This is an exciting opportunity for an experienced Supervisor to consolidate their skills and experience or as a development opportunity
Posted 3 days ago

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Likewise, London (On-site)
£29,000 per year
We’re looking for a confident, proactive, and highly organised Community Programme Coordinator to join our team!
Posted 1 day ago Apply Now
Air Ambulance Charity Kent Surrey Sussex, Kent, England (On-site)
£26780 per annum
Posted 1 day ago
Young Lives vs Cancer, Sheffield (On-site)
£38,834 FTE pro-rata for part time
Posted 1 week ago
Prospect Hospice, Swindon (On-site)
£47,386 - £52,208 FTE
We are looking for a compassionate and thoughtful Spiritual Care Lead to help ensure that spiritual care remains a part of the support
Posted today
Young Lives vs Cancer, Glasgow (On-site)
£38,834
Posted 3 days ago
COPSINS (Consortium of Older People's Services in Southwark), Lewisham (On-site)
£29,074 per year
Help people live connected, confident lives - Join us a Community Facilitator
Posted today
Carers Together Foundation, Redcar (On-site)
£11,997 per annum (£29,594 pro-rata)
Posted 1 day ago
Page 2 of 43
Remote
£20 per hour
Part-time (3-6 hours per day - hours distributed across 9am-9pm)
Contract (Self-employed; minimum 10-week commitment with the opportunity to continue long-term)
Job description

Who we are

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £40 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

About the Role

As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.

This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.

You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.

Key Responsibilities

  • Represent the charity’s voice, uphold brand guidelines and act as the charity representative 

  • Maintain a safe, positive and inclusive group environment

  • Identify, report, escalate and signpost all safeguarding concerns

  • Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience

  • Motivate, encourage and support participants throughout their challenge

  • Maximise registration conversions and fundraiser activation

  • Work independently, manage your own time effectively, use strong initiative and correct any errors promptly

  • Follow clear processes and maintain high standards of accuracy

  • Identify, solve and diffuse issues within the groups

  • Engage with participants using a warm, friendly and informal tone

  • Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)

  • Use your personal Facebook profile to moderate groups and build genuine relationships

  • Post engaging daily content provided by Social AF

  • Manage registrations using GivePanel or similar platforms

Workload & Peak Periods

Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.

We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.

Person Specification

Essential Criteria

  • Minimum 3 years’ professional fundraising experience

  • Excellent written communication

  • Strong attention to detail

  • Ability to work independently and manage your own time

  • Confident problem‑solver with the ability to multitask

  • Warm, personable communication style

  • Receptive to feedback and committed to keeping high standards

  • Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile

Desirable

  • Events or individual giving experience

  • An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges

  • Experience using GivePanel

  • Experience managing Facebook Groups

Training & Expectations

  • Attend compulsory training and monthly team meetings

  • Join moderation briefings

  • Stay up to date with new processes and training

  • Be present and responsive on Slack during working hours

Interviews: Wednesday 22nd & Thursday 23rd April

Compulsory training: Tuesday 28th and Thursday 29th (10am–2pm both days)

Start date: Week commencing 4th May

Application resources
Application Instructions

Please read the full job description, including the example (on the following page) showing how hours can be split across the 9am-9pm period, before submitting your application. Applicants who do not meet the essential criteria or who do not answer the questions below in their covering statement will not be considered for an interview.

Please submit your CV and a covering statement answering the following:
What aspects of your fundraising experience and personality would lend themselves to this role? (150 words or less)
How would you see this role fitting alongside your other commitments?

If you are shortlisted at this stage, you will be asked to complete an online task in advance of being invited to an interview.

Organisation
Social AF View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: 26 March 2026
Closing date: 12 April 2026 at 23:30
Tags: Fundraising, Community Fundraising, Events / Activities, Digital Fundraising

The client requests no contact from agencies or media sales.