Social care jobs
The Peer Support In-Reach Service is a partnership between several local Minds. Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
SEL Mind have a two vacancies for Peer Support Workers to join the team: one based in Lewisham and one in Greenwich.
You will use your lived experience whilst on the ward to help people build skills to manage their home and finances, connect with family and friends, pursue social or vocational interests, to get more involved in their local community and to stay physically and mentally well. Your support will be person-centred and may include mentoring, coaching, emotional support and facilitating access to community activities, practical support, work or study.
The role will be ward-based initially until the patient is ready for discharge; you will then work with them to develop their support plans and goals. You will support them with the transition into the community for up to 6 weeks, helping them to connect with community resources to ensure they are well-supported in the community and working towards their goals.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 15th March (11:59pm)
Likely interview date: Week beginning 13th April
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dual Diagnosis Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Dual Diagnosis Worker
Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.
Salary: £32,000
Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs.
About the Role
We’re looking for a Dual Diagnosis Worker with expertise in mental health and substance use to join our team in Croydon. Based in a residential service, you’ll support residents with mental health, complex needs, and dual diagnosis. In this role, you’ll use your specialist knowledge to help both residents and the wider team overcome personal challenges.
You’ll use evidence-based approaches to support recovery, independence, and integration through holistic assessments. As a comorbidity specialist, you’ll guide the team in achieving positive outcomes for residents. Your main duties include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About You
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. The ideal candidate will have practical experience and relevant qualifications, and be skilled in engaging reluctant individuals. You must be resilient, proactive, and a strong problem solver to build the trusting relationships essential for this role.
If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
- Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
- Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
- A commitment to promoting recovery, harm reduction, and active involvement in care planning
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Fostering Recruitment Officer - Part Time
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum
Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days)
Contract: Permanent
Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West.
The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team.
The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively across relevant teams to progress enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential carers
- Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creatively contribute to innovation and improvement of strategies and local activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers.
Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
- Closing Date: Wednesday, 1st April 2026
- Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Kensington and Chelsea Scoial Council (KCSC) are seeking an organised and flexible Administrator to join their team.Working from home and from a base in Kensington and Chelsea, this is a part time hybrid role.
About KCSC
KCSC is the recognised voluntary sector ‘infrastructure’ organisation, also known as a Council for the Voluntary Sector (CVS), for the borough. Our members are voluntary and community groups and organisations serving residents of the borough. At KCSC we support organisations like these through the provision of news, training, advice and information. We also facilitate the voice of the local voluntary and community sector (VCS) and represent the sector at a strategic level.
Main purpose of the role
- To provide administrative support in the running of KCSC’s office and activities.
- To maintain accurate attendance records on the database and update and maintain membership details.
- To provide administrative support to social prescribing programme My Care My Way using Charity Log.
- Respond to general enquiries from service users and the general public as required.
Events/Training
- Lead on supporting the delivery of KCSC events, training workshops and KCSC’s Annual General Meeting. Take meeting actions and sending out pre-event and post-event communications.
- Use the CiviCRM database, website and other media to promote and publicise KCSC's external events to encourage maximum take up.
- Produce feedback forms, collate data and support the team with monitoring and reporting.
Communications
- Ensure that the processes for managing communications and events work smoothly.
- Work with the Data and Comms Officer (DCO) to keep the website and database up to date including the routine administration of the database and website.
- Support the work of the DCO in communication with stakeholders.
Co-ordinate the WARM Network (Apr – Sept 2026)
- Coordinate and facilitate the Wellbeing and Resilience Mentor (WaRM) Network, which supports local voluntary sector staff and volunteers to deliver high-quality money guidance and referrals for residents experiencing financial hardship.
- Liaise with key national partners, including the Money and Pensions Service (MaPs) and Feeding Britain, and act as a central point of contact for Kensington and Chelsea’s voluntary and community sector (VCS) around financial wellbeing resources.
- Promote access to training, funding and networking opportunities that support organisations working with people at the sharpest end of the cost-of-living crisis.
Support for Health & Wellbeing Programme – My Care My Way
- Manage the NHS Self-Care email inboxes.
- Process all referrals to the Self-Care Programmes via Charity Log in a timely and accurate manner and ensure all appropriate information is received. Liaise with referrers and providers if information is insufficient.
- Act as the key point of contact for referrers and the contracted providers with regards to referrals.
- Provide Charity Log training and support to providers and partners.
- Use data collected on Charity Log to make recommendations on service-delivery changes and payments adjustments and carry out changes once approved.
- Support Project Officers with monthly monitoring when required.
General
- Promote the role of KCSC and support its overall aims and activities.
- Utilise KCSC’s website and social media as a tool for communication with stakeholders as required.
- At all times, work within KCSC’s policies and procedures.
- Receive regular supervision from the line manager for the role and attend training courses as required.
- Work outside of normal office hours on occasional evening or weekends as required.
- Undertake any other duties as requested by the line manager for the role that are commensurate to the post.
To Apply
Please send your CV, a completed application form and our monitoring and diversity by 11.59pm on Wednesday 18 March.
Interviews will take place on Tuesday 24 March 2026.
The client requests no contact from agencies or media sales.
We're looking for a kind, resilient and compassionate Support Worker to join our Learning Disability Service in Newham.
£28,808 per annum, working 40 hours per week.
Hi, I'm P and I am a 27-year-old man who currently lives in a supported living service in Newham. I have lived here for just over one year, and came to England with my mother from Poland in 2015.
I am a friendly and engaged man, but I speak very little English and communicate easiest in Polish so need someone who can support me with this and support me with learning some English. I do enjoy staying connected with my Polish heritage but would like support to socialise better with those around me. I have a very good relationship with my family, particularly my mother, brother, nieces and nephews, and usually spend the weekends with my mother at her home when I can.
I enjoy dancing and singing, and like watching Youtube to sing and dance along to the videos. I also attend the local learning zone for crafting classes, and enjoy games and other crafting activities. I also enjoy "man things" like sports and drinking coffee (decaf!) or going shopping and to the pub (where I enjoy non-alcoholic beer). It is important to me that I can live as independent and adult a life as possible.
My favourite foods are burgers, pizza and cola but I need to be supported and encouraged to keep healthy, and make healthy choices as well as maintain my environment - I may need prompting and support to engage in chores such as cleaning my room, doing my laundry, washing up etc.
I am looking for a proactive individual to support me with these daily living skills, building and maintaining relationships, keeping myself and my home safe but also to help me develop my skills to live more independently, to share my hobbies and interests and to explore new activities.
I am looking for someone who is a good and clear communicator, in both Polish and English, is assertive, has good IT skills and shares my enthusiasm for what interests me, like music, food and meaningful activities.
Look Ahead ensures I am treated with dignity and respect and only staff who can live up to the organisational values become part of my support team.
Professional Skills:
* Compassionate and able to help me manage my support needs
* Assertive and able to help me make choices that I want for my life
* Experience in working with people with Learning Disabilities and Mental Health
* Understands the Positive Behaviour Support framework
* Can be creative around activities, both in the house and in the local community
* Calm and patient
* Good reporting skills, IT skills and keen on using digital systems and new technologies.
Essential criteria - Polish Language Speaker
Shifts are 07:00-15:00 or 14:00-22:00 so includes evenings, weekends and bank holidays as required.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles. Please see the attachments for full Job Description and Person Specification, including links to definitions and relevant policies.
Co‑Design and Co‑Production Worker
Hours: 28 hours per week. Must be flexible and be available for occasional work outside of usual work hours.
Salary: £30,229.28 pro rata (depending on successful completion of the Probationary Period). For the hours, this would work out at £24,183.43 annually. Point 7 on BDEF Pay Policy.
Purpose: To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles.
Reports to: Director of BDEF.
Based at: Chelsea Room, Easton Community Centre, Kilburn Street, Easton, Bristol, BS5 6AW. However, we support flexible working arrangements and hybrid working as we are committed to supporting our workers to meet their needs. If this is relevant for you, this can be discussed.
Contract: This is a fixed term contract until March 2029.
Access: We are a Disabled people led organisation. This role is for Disabled people to apply for. As such, support to make reasonable adjustments and/or support to apply for Access to Work will be embedded from the start of working with us.
As an organisation, we also use Social Model Identity First language such as ‘Disabled people’ and ‘impairments’ or ‘health conditions’.
We know there are Disabled applicants who will have faced many barriers in developing their careers. When you read the job description and person specification, think about your potential to meet the requirements.
If there are items on the person specification where you feel you don't strictly meet the skills or experience listed but you already have strategies, support, or technology to meet these skills in a way that works for you (or you feel with the right support you could excel at) then please apply.
Co-Design and Co-Production
BDEF’s Director previously supported Bristol City Council Adult Social Care to create a Co‑production Policy. This policy was developed because there was no clear, fair, or consistent way for the Council to involve people with lived experience of using Adult Social Care services.
The policy:
- Is designed through co-production between Disabled people, Carers, Community and Voluntary Sector workers and council officers.
- Clearly defines consultation, engagement, co‑design and co‑production.
- Sets expectations for inclusive, equitable involvement.
- Has been fully adopted and approved by Adult Social Care.
- Is intended to guide all future Adult Social Care work.
Following feedback, Bristol City Council has now contracted BDEF, a Disabled‑people‑led organisation, to take this work forward. This, as part of this contract, role will focus on supporting, embedding and putting the policy into practice, ensuring that people with lived expertise are meaningfully involved in shaping Adult Social Care services.
The role will work closely with people with lived expertise of Adult Social Care services (Disabled people and carers among others), Bristol City Council Adult Social Care officers, community and voluntary organisations and BDEF colleagues. The role holder will work directly with BDEF Director who will offer advice and support.
The main duties can be found in the attached Job Description and Person Specification.
We particularly encourage people with intersectional experiences to get in touch, including but not limited to:
● Disabled people who are Black, Brown or racially minoritised communities.
● Disabled non-binary, trans or gender fluid people.
● Disabled people with lived understanding of refugee or asylum experiences and/or systems (although must now have right to work in UK).
● LGBTQIA+ Disabled people.
● Any other Disabled individuals with lived experience of multiple marginalisations.
Deadline:
Please return the application (in whatever form you choose) by 5pm on Tuesday 24th March 2026.
We will accept applications in the forms of written word, voice recording and/or video if writing an application form isn’t the best format for you. Application packs are also available in accessible formats.
If you would like this application form in any other format or would like to submit your application in a different format, please contact us.
With your CV, please include minimal relevant experience, including volunteering, professional and other. The focus in assessing your application will be based on your answers to the screening questions.
We will not accept applications that appear to be written entirely by generative AI without personal input.
The client requests no contact from agencies or media sales.
Join us and lead the growth of a thriving, mission driven charity. As our Commercial Services Director, you will shape and drive the sustainable income that powers life changing services for older people across Lincolnshire.
Working at both a strategic and operational level, you will provide visionary leadership across Age UK Lincolnshire’s commercial portfolio. Partnering closely with the Chief Executive, Board of Trustees, Executive Team, staff, volunteers and the older people we serve, you will help set organisational direction, identify future opportunities, and ensure strong oversight of performance, policies and priorities.
Reporting directly to the Chief Executive, this commercially focused role is responsible for generating income and overseeing all income producing services within the charity. You will balance ambition with purpose—ensuring that our charitable aims are upheld and that older people remain at the heart of every service and development.
As a key member of the Executive Leadership Team, you will play a central role in shaping, developing and delivering the future of our commercial activities. You will lead the growth of existing services and pioneer new income streams across the region, expanding our reach so that more older people can benefit from high quality support. This position combines strategic innovation with hands on delivery, offering the opportunity to make a significant and lasting impact on the lives of older people in Lincolnshire.
The post-holder needs to be a confident communicator who is self-driven, proactive and dedicated, with an enthusiastic and positive approach to delivering and developing services for older people. Knowledge and experience in the charity sector and business development is desirable. The post-holder would also ideally have knowledge of the Health and Social Care Sector.
Please go to our Age UK Lincolnshire website to view the full recruitment pack.
Please provide:
A covering letter explaining your motivation to apply, how your experience has prepared you to
be the Commercial Services Director for Age UK Lincolnshire and your ideas for the role.
A full CV (tailored to the role as advertised, highlighting relevant experience, knowledge and achievements).
Contact details for two referees (who will not be contacted without your permission following acceptance of job offer).
To improve lives of older people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Concierge
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Concierge
Location: This role is based across two locations around 30 minutes from each other in Royal Borough of Kensington and Chelsea (RBKC)
Salary: £23,700 (Full Time Equivalent)
Shift Pattern: 33 hours per week, Monday to Sunday, shifts are overnight on a rolling rota ranging between 21:00-09:00, working on average 3 days a week which may mean weekly hours vary slightly. You will be required to work weekends and bank holidays as part of a rota, in line with the needs of the service.
About the Role
We’re looking for a calm, reliable and friendly Night Concierge to join our team based in RBKC (Royal Borough Kensington and Chelsea) to support our residents who have multiple needs including with daily living, mental health, substance and alcohol use, homelessness, and/or offending backgrounds. You’ll help create a safe, welcoming and well run environment overnight, offering reassurance and practical support to residents when they need it most. This role is key to ensuring our services remain secure and responsive throughout the night. You’ll carry out regular safety checks, monitor access, respond to emergencies, and provide helpful handovers to the day team. You’ll also support residents with any queries, maintain clear records, and help keep the environment clean and safe.
Key Responsibilities Include:
- Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
- Maintaining professionalism and kindness with visitors, attending to calls, managing deliveries and ensuring great communication with the team
- Providing clear morning handovers with key updates on residents, AINMs, incidents, or safeguarding concerns
- Remain alert and monitor CCTV throughout the shift
- Working with the wider team to make sure any urgent issues are picked up and followed through
- Adapting to service needs to support risk assessments, safeguarding checks, and service standards
- Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
- Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
- Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
About You
We’re looking for someone who understands the importance of compassion, routine, and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:
- Ability to work independently and taking responsibility for the night service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - learn and navigate new systems including case management, Microsoft, ATS, and other types of organisational software.
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Support Mentor
Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Friday (Including one Saturday each month) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We're hiring a Support Mentor to join our women's service based in West London. In this role, you will support residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our service in West London.
As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills. You will work alongside various stakeholders and partners and engage with our residents through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful outcomes. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way.
Some Key Responsibilities Include:
- Support women and children who may be facing challenges with surviving domestic abuse many of whom are living with trauma.
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Support residents to achieve their desired goals/outcomes in various ways
- Empower residents to make decisions to take control over their lives, by creating an enabling environment.
- Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Keep support plans updated on our online portals as appropriate
- Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
About You
We are seeking a compassionate and dedicated Support Mentor to join our team based in West London who understands the needs of our residents including particularly around multiple and complex needs, including safety, emotional support, healing from trauma, independence and access to resources to achieve their goals. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.
You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves and will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Experience working with, or a good understanding of, domestic abuse and the systemic barriers faced by women.
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets.
£37,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs.
You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
1. Leadership, Staff Line Management and Culture
* Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values.
* Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing.
* Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention.
* Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities.
* Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities.
2. Operational Management, Performance and KPIs
* Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring.
* Monitor service performance against local and organisational targets, taking action to address underperformance where required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff in a transparent and consistent
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Experience of managing accommodation-based services and resources and delivering to budget and performance targets
* Experience of supervising staff teams supporting young people in/leaving care
Desirable:
* Other relevant professional memberships and/or specialist qualifications
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Independent Visitor Co-ordinator for Warrington and Stockport
Service: Warrington and Stockport
Reporting to: Children’s Rights Manager
Salary: £17,352.52 (£24,293.53 FTE) per annum
Location: Home based and work within the communities.
Candidates must reside within a reasonable distance of the service area.
Hours: 25 hours per week
Contract Type: Permanent
Make a Difference to the Lives of Children and Young People
Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.
Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.
About the Role
As an Independent Visitor Coordinator, you will:
- Deliver a statutory Independent Visitor service to children in care and care leavers.
- Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
- Build strong, positive relationships with children, volunteers, and key professionals.
- Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
- Work collaboratively across Coram Voice and with partner agencies.
- Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.
If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.
What We Offer
Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:
- Competitive salary
- Matched pension contributions (up to 5%)
- 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
- Supportive, flexible working culture
- Family friendly policies and a focus on staff wellbeing
You will have the opportunity to make a genuine difference—every single day.
Recruitment Process
Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.
How to Apply:
Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.
Interview Process:
- Written exercise
- Panel interview
- A further one‑to‑one interview (Warner compliant)
Closing date: Monday 30th March 2026, 9:00 am.
Interview date: Thursday 2nd April 2026.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Wellbeing Coordinator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Health and Nature Community Connector
Location: This role is based in Luton. The service is approximately a 20 minute walk from Luton railway station, or a short bus journey with several local bus routes stopping nearby on New Bedford Road. Hybrid working with 2 days from home; the remaining days are community based, involving travel within Luton to locations such as the community garden, Synergy office, and local GP surgeries. Unfortunately, this service does not have step free access.
Salary: £28,700 (Full Time Equivalent)
Shift Pattern: 18 month fixed term contract, 25 hours per week, Monday to Friday 10.00 - 15.00. Some flexibility around these hours can be considered and discussed at interview. You may also be required to work outside hours depending on service and participant needs.
About the Role
We’re hiring a Health and Nature Community Connector to join the SIG Penrose Roots team in Luton - an award winning community wellbeing service making a real difference locally. In this role, you will support members who focus on social isolation, mental health, and connection to nature. We are seeking a proactive, organised and compassionate individual to join our community based open recovery and wellbeing service as a Health and Nature Community Connector. In this role, you will identify members needs and provide person centred, tailored support to help them overcome challenges and improve their wellbeing through nature based activities and green landscape interventions. This is a dynamic role suited to someone passionate about the power of nature in supporting recovery and community connection. You will act as a key triage, coordination and partnership lead to ensure individuals are connected to the right level of support, whether through short term engagement within the service or onward signposting to community opportunities.
You will act as the primary point of contact a referrals, oversee volunteer buddy support and collaborate with a skilled internal team delivering interventions. This community focused role suits someone who enjoys working with people, building relationships and supporting individuals to improve their wellbeing. Help us reduce social isolation, boost mental health and build stronger, more connected communities.
Key Responsibilities Include:
- Supporting members who may be facing challenges with focus on social isolation, mental health, and connection to nature
- Manage and triage referrals from self referrals and partner organisations, acting as the main triage point to ensure individuals are connected to appropriate support.
- Acting as the main point of contact for referrals and coordination across GP surgeries, NHS services, council teams and community partners, liaising closely with external agencies to support smooth pathways into, within, and out of the service.
- Ensure effective service delivery, including safeguarding, risk assessments, and required checks.
- Ensure members understand their rights and can access appropriate tools, resources, and networks.
- Allocate volunteer buddies to individuals and arrange initial meet ups, including attending groups or activities to support engagement.
- Recruit, coordinate, and oversee up to 10 volunteer buddies, providing direction, light supervision, and day to day liaison.
- Empower members to build independence and take control of their lives in a safe, enabling environment.
About You
We’re looking for a motivated, approachable, and community minded individual who understands the needs of our members, including wellbeing, social connection, collaboration, and meaningful engagement with community and nature based activities. You will be a self motivated individual who is proactive in managing your own time during busy or quiet periods to ensure productivity. You will be confidentially working across organisational boundaries, comfortable coordinating people and processes, and able to build positive relationships with professionals, volunteers, and individuals accessing the service. and will have strong alignment with our SIG values. You are organised and adaptable, able to balance multiple priorities while maintaining a person centred and non judgemental approach. An interest in green and outdoor activities, alongside an understanding of local communities and services, will help you thrive in this role.
- Knowledge of the local area and community landscape, with an understanding of available services and opportunities
- Experience or confidence in working across organisations, including health, council, and community settings
- Strong coordination, communication, and relationship building skills
- Ability to engage with adults experiencing social isolation and mental health challenges, offering empathetic and appropriate support
- Confidence in coordinating volunteers, providing guidance and supporting positive engagement
- IT proficiency, with the ability to learn new systems and use basic Microsoft programmes
- Flexibility and willingness to adapt working patterns in response to service needs
- Cultural awareness, self awareness, and openness to feedback and continuous learning
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Do you want to make a difference to our clients’ lives every day?
About the role
We are currently seeking a highly motivated and committed individual, to come and join us in shaping and developing our High Intense Support services. As a Case Worker, you will be working to support clients with complex needs, in a residential setting in central Bournemouth.
The service is 24-beds and provides accommodation and support, working with clients in a recovery focused way to support them into independent living. The service works collaboratively with clients, supporting them in a safe and supportive environment in developing goals, plans and strategies to better manage their mental health, substance misuse and any associated risks.
In this role you will be involved in undertaking key working activities, taking referrals, conducting assessments, inducting clients into the service, supporting clients to access the community and promoting client involvement. You will also have a specific remit of promoting good health amongst those who use the service. Other duties include day to day housing management and health & safety tasks.
About you
To succeed in this role, you will:
- Have an understanding of the needs and support requirements of people with complex needs.
- Establish an effective working relationship with these clients, be client centred and possess the skills to carry out comprehensive assessment and action plans.
- Work a shift rota that includes evenings, weekends, bank holidays and sleep-ins.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 18 March 2026
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Concierge
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Concierge
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: 22 hours per week on weekends, Saturday and Sunday on a rota between 09:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including bank holidays.
About the Role
We are seeking a compassionate and dedicated Concierge to join our team based in RBKC who provide support to our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.
You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.
Some Key Responsibilities Include:
- Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
- Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures
- Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
- Working with the wider team to make sure any urgent issues are picked up and followed through
- Remain alert and monitor CCTV throughout the shift
- Adapting to service needs to support risk assessments, safeguarding checks, and service standards
- Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
- Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
- Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
- Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service
- Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks
About You
We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
As Service Delivery Officer: Wellbeing, you will play a key role in supporting working and retired musicians facing health, wellbeing, or financial difficulties. You will deliver structured, person-centred casework, helping musicians navigate complex situations and access the most appropriate support aligned to their individual goals.
The role focusses on understanding each musician’s circumstances, carrying out needs and outcomes assessments, and coordinating tailored packages of support. This includes managing wellbeing grants, facilitating referrals and signposting to specialist providers where required.
Working within the charity’s eligibility and case management guidelines, you will contribute to ensuring that Help Musicians’ resources are used responsibly, consistently and with maximum impact.
You will also collaborate closely with internal teams and external partners, helping musicians access the full range of preventative and responsive support available.
Reporting to the Senior officer: Wellbeing (Working and Retired), this role also contributes to maintaining a safe working environment and supporting safeguarding practices. On occasion the role may be required to assist with higher-volume service delivery tasks alongside other teams in the department during periods of demand.
About you
You will bring experience of delivering structured casework or support within a relevant setting such as health, social care, or the charity sector. You are comfortable dealing with sensitive situations in an empathetic manner, and are skilled at building trust-based, professional relationships.
You are highly organised, able to manage competing priorities, and confident maintaining accurate records and documentation. You are comfortable making decisions within defined guidelines, including communicating difficult outcomes with clarity and empathy.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
About us
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.
Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.
The client requests no contact from agencies or media sales.



