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Top job
Myaware, Remote
£25,000 - £29,000 per year depending on experience
Welfare Rights Adviser role
Posted 1 day ago Apply Now
Closing in 3 days
Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £11200 per annum + Benefits include 25 days Annual Leave etc.
Posted 3 weeks ago
Rahab Project Ltd, Pimlico (On-site)
£34,000 - £37,000 per year
Posted 4 days ago Apply Now
TACT, Stoneycroft (Hybrid)
Pay - £2,250 per Form F Assessment / £37.50 per hour, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
Posted 2 weeks ago
Royal British Legion, Bexhill-on-Sea (On-site)
£12.86 to £13.06 per hour
Posted 5 days ago
Closing in 3 days
TACT, Northamptonshire (Hybrid)
Pay - £2,250 per Form F Assessment / £37.50 per hour, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
Posted 1 week ago
Closing in 6 days
Carers Support West Sussex, Horsham, West Sussex (Hybrid)
£27,788 (FTE £34,272 )
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex.....
Posted 5 days ago
Closing in 6 days
We Are Survivors, Salford (On-site)
£32,000 per year
Posted 1 week ago Apply Now
Closing in 2 days
Manchester Mind, Manchester (On-site)
£38,022 per year
Full-time Social Worker role within a Community Mental Health Team based in Manchester South Mersey.
Posted 1 week ago
Closing in 5 days
College of Sexual and Reproductive Healthcare (CoSRH), London (Hybrid)
£30,444 per year
Are you a creative Marketing Officer with a passion for digital communication and engagement?
Posted 5 days ago
Page 4 of 41
Fire Fighters Charity
United Kingdom, United Kingdom (On-site)
£28369 per annum
Full-time
Job description

Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits

       *There may be a small amount of flexibility for the right candidate

About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.

About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.

Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.

Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.

With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.

There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.

About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.

Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via

Closing date: 8 February 2026 (midnight)

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

 

Posted on: 23 January 2026
Closing date: 22 February 2026 at 23:59
Job ref: Ref-29110
Tags: Fundraising