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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
The Office & Facilities Manager will:
- Lead on day-to-day office operations and facilities management
- Line manage the reception/administrative team
- Ensure compliance with Health & Safety, GDPR, and organisational policies
- Maintain a safe, welcoming, and efficient environment for staff and survivors
The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services.
Why Apply?
This is a fantastic development opportunity to:
- Step into a management position
- Expand your experience in facilities, compliance, and operations
- Play a key role in supporting safe and effective service delivery
- Contribute to an organisation making a meaningful difference
Who We’re Looking For
You can demonstrate:
- Experience in office and/or facilities management
- Strong organisational and administrative skills
- Confidence in managing systems, processes, and compliance
- Experience supervising or coordinating staff
- Knowledge of Health & Safety and data protection requirements
- A commitment to RCSL’s feminist ethos and survivor-centred approach
Key Responsibilities
- Manage office systems, processes, and administrative functions
- Oversee building maintenance, contractors, and facilities operations
- Lead on Health & Safety compliance, inspections, and reporting
- Support data protection compliance in line with GDPR
- Coordinate space planning, office upkeep, and service needs
- Line manage reception/admin staff, delegating workload and supporting performance
- Ensure the office environment reflects RCSL’s values and standards
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel members.
The whole process from advertisement to appointment, may take up to 3-4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role
- Interview date(s): Rolling basis
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Mental Health Recovery Worker (FTC)
Location: Enfield. Unfortunately there is no step free access at this service.
Salary: £28,800 (Full Time Equivalent)
Shift Pattern: 12 Month Fixed Term Contract 15hours per week Monday to Sunday on a rolling rota between 13:00 - 21:00, including evenings and bank holidays. You may be required to work outside these hours depending on resident and service needs.
About the Role
We're hiring a Mental Health Recovery Worker to join our team based in Enfield. In this role, you will support residents with complex mental health needs. Offering 21 beds in a 24 hour supported accommodation to adults with complex mental health needs. We are here to promote independence and give our residents the tools needed to fulfil their lives in the community independently.
As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery, reablement, and rehabilitation, providing person centred and trauma informed support in a psychologically informed environment (PIE), to empower residents to achieve their goals and improve their well-being. Here, you’ll support individuals transitioning from complex care or acute mental health services to a structured rehabilitation setting. Working closely with the mental health trust community rehabilitation team, you’ll help residents overcome challenging behaviour's and support medication compliance, making a real difference every day. Join us to be a part of a team that’s dedicated to empowering and transforming lives!
Key Responsibilities Include:
- Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
- Deliver all required aspects of the service efficiently and consistently. This includes welfare checks, support sessions, safeguarding monitoring, risk assessments, and involvement in training and development.
- Ensure residents fully understand their rights and responsibilities, and have access to appropriate tools, resources, and support networks to achieve their goals.
- Help design, lead, and encourage participation in a range of projects, group sessions, and community-based activities.
- Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
- Provide practical advice, emotional support, and life skills training to promote independence and resilience.
About You
You're someone who is passionate about delivering high-quality, person-centred support that makes a real difference in people's lives. You thrive in a team environment and are an effective communicator, able to build meaningful, long-term relationships with individuals from all walks of life. Equality, diversity, and inclusion aren’t just buzzwords to you, they’re principles you live by.
- Understanding of the needs of those who have various complex needs including mental health
- Understand and experience in supporting low to medium mental health service users
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Coach - Criminal Justice Services
Location: Based in Havering. Unfortunately this service does not have step free access. The closest railway station is Harold Wood Station.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.
Some Key Responsibilities Include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Marketing and Communications Manager
Salary: £34,000 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath, with opportunities for hybrid working
Additional information:
- Expectation of some travel to different service sites
- Occasional evening or weekend working required
About Alongside
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role
We are looking for a creative, strategic and innovative Marketing and Communications Manager to help implement our new brand and raise our profile across the South and West of England.
In this role, you will support successful fundraising, business development, client services and staff recruitment. We are looking forward to celebrating our fortieth anniversary in 2027, so now is a great time to join Alongside and take a leadership role in our Fundraising and Development department.
If you’re ready to play a key role in delivering our ambitious profile-raising strategy, helping us to move into our next forty years of life-changing and life-saving work, we’d love to hear from you!
What you’ll be doing
- Managing delivery of our profile-raising strategy across PR and traditional media, social media, website, campaigns and profile-raising partnerships.
- Owning and developing our content, email and digital advertising strategies, working with colleagues to achieve shared goals.
- Line managing the Marketing and Communications Officer to deliver a diverse and busy content plan across on- and offline channels.
- Working with the Director and Head of Retail to ensure that we are telling our brand story effectively across our charity shops.
- Acting as a brand guardian, ensuring that colleagues use our brand principles and story to deliver consistent messages to our audiences.
- Tracking and reporting on key performance indicators, and making suggestions for how we can improve our approach if needed.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.
You can view the full job description by clicking here.
What we're looking for
- Demonstrable track record of managing marketing and communications campaigns across a range of channels and audiences, from social media to websites to print media and PR.
- Line management or project management experience, including helping colleagues with their development.
- Knowledge of SEO, keywords and other digital advertising tactics and tools, including the use of analytics to track impact.
- Knowledge and experience of using design software, e.g. Creative Cloud.
- Ability to take the initiative and think creatively and strategically to deliver on an ambitious strategy.
- Excellent verbal and written communication skills, and strong understanding of the power of storytelling in securing support for brands.
- Knowledge of the homelessness or social exclusion sectors (desirable).
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
- 30% staff discount at our charity shops.
- A generous and competitive pension scheme.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- Blue Light Card eligibility, offering discounts on thousands of brands.
- A supportive culture where staff feedback is valued and regular supervisions are encouraged.
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.
We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.
DBS Checks
This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.
Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.
About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.
About the candidate:
- Highly organised and technologically adept (especially with CRM systems like Salesforce)
- Motivated, with at least 1 year of experience in communications, fundraising, or event management
- Confident, resilient, and able to coordinate complex event logistics
- Strong written and verbal communication skills
- Team-oriented, adaptable, and committed to the wellbeing of the clergy community
Key Responsibilities
1. Fundraising and Data Support
- Manage contacts and maintain up-to-date CRM records
- Add weekly bank donations to Salesforce and reconcile monthly income
- Lead on thanking supporters (managing emails/cards)
- Assist with legacy giving administration
- Support prospect research for fundraising
- Liaise with Finance Team on income and gift processing
2. Events – Logistics and Administration
- Manage guest lists, RSVPs, and name badges using CRM
- Act as point of contact for event bookings and assist with seating plans
- Provide on-site support at events (registration, hospitality, donor care)
- Post-event coordination including post-event feedback
3. Communications and Digital Engagement
- Monitor and manage team inboxes
- Assist with social media management including DMs, replying to comments, and content creation
- Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)
4. General / Team Support
- Maintain inventory of fundraising/event materials
- Proactively update Salesforce with missing information
- Provide general admin support and contribute creative ideas
This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our charity is happy to consider a broad range of applicants for this post. The role was originally designed as a developmental opportunity to work alongside a senior Finance Consultant, who will offer training and support in delivering management accounts - with opportunity for growth in the role after 12 months. However, if you are an experienced finance professional looking for part-time work, we would also be keen to hear from you.
1. ABOUT UNITED BY 2022 CHARITY
United By 2022 Charity is the official legacy of the Birmingham 2022 Commonwealth Games. We’re proud champions of the West Midlands, working with communities, volunteers, young people, and employers to create opportunities, inspire pride, and tackle social challenges. With an exciting future ahead, we’re at the heart of making the region more connected, inclusive, and united.
2. JOB PURPOSE
The Finance Officer will play a key role in administering the Charity’s financial operations, and supporting the leadership team in delivering sustainable growth, and ensuring compliance with statutory requirements. This role delivers hands-on financial management, and payroll oversight.
3. KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Key responsibilities include:
Financial Operations & Reporting
· Process day-to-day financial operations via Xero, ensuring accurate and timely recording of transactions.
· Administer the sales ledgers, working with other managers, to raise timely invoices and credit notes.
· Maintain strong working relationships with debtors to ensure prompt payment of invoices.
· Administer the purchase ledgers, supporting other managers, ensuring accurate accounting of invoices/other expenses. Oversee purchase order process. Maintain strong working relationships with key suppliers and internal customers.
· Maintain regulatory and professional compliance.
· Maintain robust internal controls, policies, and procedures.
· Provide administrative support to the month and year end accounts
· Support auditors with supplying documentation and administrative queries
· Produce weekly cashflow forecast.
Budgeting & Strategic Support
· Support with the preparation of annual budgeting and reforecasting processes.
· Provide financial insight and advice to the management team to inform decision-making.
· Support funding applications and grant reporting with accurate financial data.
Payroll & People Support
· Manage relationship with external payroll provider
· Prepare monthly payroll, pensions, and staff expenses for external Payroll provider, ensuring compliance with employment legislation. Staff team of 11 at present.
· Liaise with HR and external providers to ensure accurate and timely processing.
· Process PAYE, NI, and pension for timely submissions.
Systems & Process Development
· Operate finance systems (e.g., accounting software, payroll systems via BrightPay) and implement improvements.
· Ensure financial data is accurate, up-to-date, and secure.
· Streamline processes to improve efficiency and transparency.
· Support Governance & Compliance
· Help with the preparation of reports for the Finance & Audit Committee and Board of Trustees.
· Ensure adherence to charity finance regulations, SORP, and best practice.
· Act as the first point of contact for external auditors, bankers, and other stakeholders.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally.
You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.
TERMS AND BENEFITS
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Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
OUR VALUES
Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the Operations Manager job specification attached document before applying for a full list of duties.
- Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.
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Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.
- Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.
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Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded.
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People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.
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Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.
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Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.
KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.
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At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.
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Ability to manage multiple tasks and prioritise effectively to meet deadlines.
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Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.
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Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.
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Good knowledge of policies relevant to the operations of an organisation.
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Experience using Xero, Soldo or similar software for processing invoices and expenses.
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Experience maintaining accurate records and systems, with excellent attention to detail.
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Experience supporting recruitment, onboarding or volunteer coordination.
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Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.
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Experience in diary management.
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Excellent knowledge using Google Suite.
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Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
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Excellent attention to detail and communication skills.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Upshot is looking for an Account and Support Manager to play a central role in helping organisations get the most from their use of Upshot. This is an exciting opportunity to work with a wide range of charities, sports organisations, funders, local authorities and education providers, supporting them to collect better data, measure their impact and make more informed decisions. You'll lead new client implementations, deliver training, provide expert support and build lasting relationships that help organisations succeed.
In this varied and rewarding role, you'll become a trusted partner to clients, guiding them from onboarding through to renewal and growth. You'll work closely with organisations to understand their needs, configure the system, resolve challenges and ensure they are getting real value from Upshot.
Alongside account management and support, you'll have opportunities to deliver workshops, develop resources and contribute to wider areas of the business including product development, marketing and monitoring, evaluation and learning (MEL) services.
We're looking for someone who is people-focused, organised and enjoys solving problems. You might come from a SaaS, technology, charity or customer success background, and you'll be confident communicating with a wide range of stakeholders. This role would suit someone who enjoys combining relationship management with practical delivery and is motivated by helping organisations achieve greater social impact. In return, you'll join a supportive, flexible and purpose-driven team where you'll have the opportunity to develop a broad range of skills and make a visible contribution to a growing social enterprise.
The role offers a flexible working pattern, with two days per week at the House of Sport in London, the remainder worked remotely, and occasional travel to client locations to build relationships and deliver training.
Find out more via the attached job description and Upshot brochure.
Candidates are encouraged to apply by following the instructions at the bottom of the article on our website.
UPSHOT PROVIDES A MONITORING, EVALUATION & LEARNING SYSTEM TO HELP YOU EVIDENCE YOUR IMPACT
The client requests no contact from agencies or media sales.
Communications & Engagement Officer
Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata
Help tell stories that change lives.
For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.
We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.
This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.
If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.
What you'll do
· Lead our social media, website and digital communications activity
· Create compelling content that showcases the impact of our work
· Develop supporter and donor communications, including newsletters and campaigns
· Support fundraising activities and community events
· Help grow awareness of our advice services, café and room hire facilities
· Manage room hire enquiries, bookings and customer communications
· Produce reports and insights using our CRM and database systems
· Provide administrative support, including meeting minutes and office duties
· Work collaboratively with colleagues across the organisation
About You
We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.
You'll bring:
· Experience delivering successful communications and engagement activities
· Excellent written and verbal communication skills
· Experience creating content for websites, social media and email marketing
· Strong stakeholder engagement and relationship-building skills
· Experience using CRM systems and digital platforms
· Good organisational and project management skills
· The ability to work independently and manage competing priorities
· A commitment to treating people with dignity, empathy and respect
Experience within the charity, community or voluntary sector would be beneficial but is not essential.
Why Join Huddersfield Mission?
· Be part of a respected local charity making a real difference in people's lives
· Fixed daytime working hours with no evening or weekend requirement
· Opportunity to shape and develop a newly reconfigured role
· Employee Support Scheme
· Stakeholder pension and life insurance
· Ongoing training and professional development
· Potential for additional hours in the future
Working Environment
Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.
We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.
Closing Statement
If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.
Join us in helping to serve people and change lives.
The client requests no contact from agencies or media sales.
About The Job
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.
Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.
The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.
As the postholder you will:
- Work with Marketing and Communications colleagues to turn these stories into high-quality creative content for Carers Trust's online channels.
- Act as a brand guardian: maintaining consistent, on-brand content across digital channels in line with our brand guidelines, and providing quality control over social media requests from other departments.
- Manage bespoke content creation projects, providing regular updates on development and production.
Please download the attached recruitment pack to find out more.
Location: Bristol office, hybrid (minimum three days a week onsite)
Salary: £50,285 per annum
Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours)
The role:
This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law.
You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant and be a member of CSE's Senior Management Team.
Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts.
- Line manage the Finance Manager and Finance Assistant.
- Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT.
- Attend monthly SMT meetings to share the previous month's financial results and handle related queries.
- Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making.
- Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting.
- Liaise with CSE's auditors to enable an effective and timely annual audit.
- Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders.
- Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements.
- Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Fully qualified ACA, ACCA or equivalent accountant.
- At least seven years' post-qualification experience, including at least five years in a financial management role.
- Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary.
- Experience of leading the preparation for an annual audit.
- Experience of preparing routine financial and management information reports for senior executives and staff.
- Experience of using timesheet software to track allocation of staff time to different cost centres.
- High level competence with Sage accounting software and MS Excel.
- Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail.
- Excellent written and verbal communication skills, with proven management skills.
- Self-motivated and organised, able to work with limited supervision and manage conflicting priorities.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Company pension scheme with 8% employer and 6% employee contributions
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with working hours and will discuss this openly if you are invited to interview.
How to apply
To apply, submit a CV and cover letter our Jobs email (available in the candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description.
The closing date for applications is 5pm on Monday 7 September 2026.
First interviews are expected online on w/c 14 September 2026, with final panel interviews at our Bristol office on w/c 21 September September 2026. The earliest start date is early October 2026.
This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.
The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.
The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.
The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.
As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
Tasks and responsibilities:
Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).
•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.
Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.
•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.
Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.
•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.
Person specification / What we’re looking for:
Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]
Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]
Application closing date: Monday 14 September at 5pm (BST)
First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026
Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026
Early applications are encouraged.
For any queries, please contact our recruitment team.
The client requests no contact from agencies or media sales.
The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
- Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
- Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
- Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
- Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.
Programme Leadership & Delivery
- Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
- Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
- Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
- Deputise for the Strategic Operations Manager when required.
Operational Oversight & Data Management
- Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
- Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
- Maintain accurate records on tuition progress using internal and external databases.
- Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
- Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.
Safeguarding & Compliance
- Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust.
- Take lead responsibility for monitoring safeguarding processes within your teams.
Tutor Recruitment & Development
- Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
- Contribute to the training and development of new tutors, ensuring alignment with organisational standards.
General Duties
- Assist with the planning and delivery of events for a range of stakeholders.
- Attend regular Partnership Operations team meetings led by the Programme Director.
- Undertake any other responsibilities commensurate with the role and grade.
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
- The ability to lead, build and maintain successful teams and develop professional relationships.
- Demonstrated success in achieving targets and managing responsibilities effectively.
- Strong business development skills to promote The Tutor Trust professionally.
Communication & Stakeholder Engagement
- Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
Organisational & Time Management
- Proven experience in programme and project management.
- Strong organisational and time-management skills.
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
Technical Proficiency
- Strong proficiency in Microsoft 365 and general IT systems.
- Experience with CRM (Salesforce preferable) and other software platforms (preferred).
Sector Knowledge
- Knowledge of the education landscape in West Yorkshire (advantageous).
- Educated to degree level or equivalent relevant experience.
Attributes
- Committed to safeguarding children and young people, and willing to undergo DBS clearance.
- Alignment with the goals, ethos, and mission of the Tutor Trust.
- Empathy for disadvantaged and vulnerable learners.
- Enthusiastic and proactive in contributing to organisational growth and success.
- Demonstrates leadership through sound decision-making and effective prioritisation.
- Excellent time-management and attention to detail.
- Strong interpersonal skills and a collaborative working style.
- Willingness to work outside standard hours when required
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.