Support group coordinator volunteer jobs

We're looking for an experienced and motivated fundraiser to build on our strong foundations, develop new opportunities, and help ensure that The Gatehouse can continue providing life-changing support to adults experiencing homelessness, poverty and exclusion. Applications will be considered on a rolling basis until a successful appointment is made.

This is an exciting opportunity to play a key coordinating role within Carers Support West Sussex, supporting services that focus on specific caring roles, being mental health, dementia, learning disability, neurodiversity, and drug and alcohol.

Working closely with senior managers, you will bring leadership, structure and oversight to a varied and fast-paced role—coordinating multiple workstreams, supporting a team of Specialist Leads, and ensuring services are consistently high quality, well organised and responsive to what carers need.

A key part of the role is overseeing the delivery of grant-funded projects, ensuring they are effectively planned, coordinated and delivered to a high standard.

You will thrive in this role if you are an experienced manager who enjoys keeping things organised, managing competing priorities and helping others to deliver high-quality work. Your ability to communicate clearly and work collaboratively will ensure that insight from carers and partners translates into meaningful, accessible support.

This is an exciting hybrid role with a mix of working from home and attendance at countywide events and partnerships, offering the opportunity to be part of a supportive, purpose-driven organisation committed to improving outcomes for unpaid carers.

Key Responsibilities

• Coordinate and support a team of Specialist Leads to deliver high-quality carer services
• Oversee delivery across key areas (mental health, dementia, learning disability & neurodiversity, drug & alcohol)
• Lead coordination of grant-funded activities, ensuring delivery is on track and well organised
• Work with partner organisations (e.g. health, social care and VCSE) to progress joint activity and ensure actions are followed through.
• Support reporting and monitoring to demonstrate impact

About You

• Experienced manager, confident leading and supporting others
• Highly organised, able to manage multiple priorities and workstreams
• Strong communicator with a collaborative approach
• Proactive and solution-focused
• Committed to improving outcomes for unpaid carers

Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification
 
Appointments are subject to an appropriate Disclosure and Barring Service.

Project Worker 1 Volunteer Coordinator

Part time role - 3 days a week

We are looking for a dynamic person to coordinate the volunteers within Barking and Dagenham, is this YOU?

You will be working within the Barking and Dagenham Children and Family Health Service (Universal 0-19).  NELFT delivers the Healthy Child Programme in partnership with Barnardo's.  Our teams are fully integrated consisting of Health Visitors, School Nurses, Community Staff Nurses, Clinical Support Workers, Community Nursery Nurses and Administrators.  This role will work alongside colleagues within our Healthy Child Teams.

Are you passionate about your community and keen to inspire local people on their volunteering journey?  If yes, then this job is for you!

Tasks required

• Support the growth and development of our volunteer community
• Build strong relationships with local people and service professionals to ensure the project runs smoothly
• Provide mentoring and guidance to volunteers, offering the personal support they need to succeed

Skills required

• You must be passionate about volunteering
• Bring strong organisational skills, to set clear objectives and offer approachable, face-to face supervision and guidance to the volunteer team
• Have some experience of volunteering yourself

Essential requirements for the role.

• Complete an Enchanted DBS for working with vulnerable children
• Be confident to travel around Barking and Dagenham
• Have a sense of humour, be open to new ideas and challenges 

If you feel you have the skills to support our service then please do apply, please complete your application with as much detail as you can and include any relevant qualification or experience. 

We look forward to meeting YOU.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

This is a pivotal role at the heart of Resonate Arts, supporting the smooth, safe and effective running of our organisation. The Operations & Systems Coordinator will take ownership of the administrative and operational systems that underpin our work. From financial processes and participant data to governance and communications, you will ensure that our systems are accurate, efficient and well-organised.

Your work will enable the wider team—particularly the Director—to focus on delivering high-quality, person-centred arts programmes for people living with dementia, and on securing the organisation’s long-term sustainability.

This is a hands-on role combining administration, systems management and coordination. It offers the opportunity to play a key part in strengthening how the organisation works, helping us to grow our impact while maintaining high standards of care, safety and accountability.

About Home-Start Barnet, Brent & Harrow

At Home-Start Barnet, Brent & Harrow, we believe every child deserves the best possible start in life. We support families with young children through challenging times, helping parents build confidence, strengthen relationships and create happier, healthier home lives.

We're looking for an experienced and compassionate Family Support Lead to join our leadership team. This is an opportunity to help shape high-quality family support services, lead a dedicated team and make a lasting difference to children and families across our communities.

About the Role

As Family Support Lead, you will provide day-to-day leadership to our Family Services Team, ensuring families receive safe, effective and person-centred support.

You'll supervise a team of Family Support Coordinators, oversee referrals and case management, act as our Designated Safeguarding Lead (DSL), and work directly with a small caseload of families with more complex needs.

The role is varied and hands-on, combining operational leadership with direct practice. You'll also contribute to volunteer development, deliver training and parenting programmes, build strong partnerships with local agencies and help drive continuous improvement across our services.

Key Responsibilities

• Lead, supervise and support the Family Services Team.
• Manage referral allocation, caseload oversight and service quality.
• Act as the organisation's Designated Safeguarding Lead (DSL).
• Provide direct support to a small number of families experiencing complex challenges.
• Deliver parenting programmes, workshops and community activities.
• Work collaboratively with statutory and voluntary sector partners.
• Contribute to the ongoing development and improvement of family support services.

About You

We're looking for someone who combines strong leadership with warmth, empathy and excellent professional judgement.

You'll have:

• Significant experience supporting vulnerable children and families within family support, early help, social care or a related setting.
• Experience supervising staff, volunteers or students.
• Excellent safeguarding knowledge, with experience as a Designated Safeguarding Lead (or Deputy DSL) desirable.
• Experience managing complex caseloads and undertaking family assessments.
• Strong partnership working skills and confidence working with a range of professionals.
• Experience delivering group work, workshops or training.
• Excellent organisational, communication and decision-making skills.
• A commitment to equality, inclusion and trauma-informed practice.

Why Join Us?

This is an exciting time to join Home-Start Barnet, Brent & Harrow. You'll become part of a supportive, ambitious organisation that genuinely values its people and the families we work alongside.

We offer:

• A friendly and supportive team culture.
• Opportunities for professional development and training.
• Regular supervision and reflective practice.
• Flexible working where operationally possible.
• Employer pension contribution.
• The opportunity to make a real difference to local families every day.

Safeguarding

Home-Start Barnet, Brent & Harrow is committed to safeguarding and promoting the welfare of children and adults. All appointments are subject to satisfactory references and an enhanced DBS check.

This post is exempt from the Rehabilitation of Offenders Act 1974.

Ready to Apply?

If you're an experienced family support professional who enjoys leading others, building strong partnerships and helping families thrive, we'd love to hear from you.

Overview of the post

To work alongside Braunstone residents, volunteers, businesses and partners to build strong relationships and co-design services that reflect community priorities in Braunstone. The role focuses on meaningful engagement, volunteer involvement, and partnership working, with a smaller element of project-based fundraising and communications support that helps amplify community voices and showcase impact.

This role is rooted in a strengths-based, inclusive approach that values lived experience and community voice.

Main responsibilities and duties

Community Engagement & Co-Design

• Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
• Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
• Act as a visible and approachable presence within the community
• Promote inclusive, accessible, and trauma-informed engagement practices
• Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
• Reflect on practice and adapt approaches in response to community needs

Volunteer Engagement & Support

• Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services
• Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
• Foster a positive, inclusive volunteer culture that values contribution and wellbeing

Partnerships, Networking & Community Presence

• Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums
• Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning

Communications & Community Storytelling

• Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness
• Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
• Work with colleagues to share stories that demonstrate learning, outcomes, and community voice

Project Support & Community-Led Fundraising

• Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
• Contribute information and insight to funding applications when relevant
• Build relationships with local supporters, businesses, and community partners

 General Duties:

•  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.
• Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.
• Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
• Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
• Work outside normal office hours and at weekends as and when required.
• To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
• To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
• This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

Person Specification

Post: Community Engagement Coordinator - Essential (E)Desirable (D)

Qualifications and Experience

Experience in community engagement, community development, or a similar role (E)

Experience recruiting, supporting, or working alongside volunteers (E)

Experience of working in the charitable/voluntary sector (D)

Some experience or understanding of community or project-based fundraising (D)

Knowledge

Understanding of community-led and co-production approaches (E)

Commitment to dignity, inclusion, and empowerment (E)

Understands the needs of deprived communities and barriers and challenges facing individuals and service providers (E)

Knowledge of safeguarding procedures for both adult and child protection (D)

Health and safety processes in relation to community activity (D)

Experience supporting communications or digital engagement in a community or voluntary setting (D)

Knowledge of local communities and networks (D)

Skills

Confidence creating or contributing to digital content or communication (E)

Ability to engage respectfully with people from diverse backgrounds and build positive relationships (E)

Excellent organisational skills and experience (E)

Excellent verbal and written communication skills (E)

Strong IT skills especially with Microsoft Office (E)

Problem-solving skills and ability to adapt and act accordingly to situations (E)

Good time management skills to be able to support the needs of multiple people (E)

Ability to keep accurate records and a good understanding of the importance of data (E)

Personal

An interest in helping other people, regardless of their circumstances (E)

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need (E)

Trustworthy, reliable and able to keep matters confidential (E)

A high level of patience and emotional resilience (E)

Ability to contribute effectively to a small team (E)

Calm and professional (E)

Other

Right to work in the UK (E)

Satisfactory DBS check (E)

Full and clean UK driving Licence (D)

Project Coordinator (Wales)

About us

Children North-east is a long-established charity dedicated to helping babies, children, young people and their families thrive. Since 1891, we’ve delivered vital services that tackle inequality and remove barriers to opportunity.

Our innovative Poverty Proofing® work supports schools and organisations to identify and address the hidden costs of the school day, ensuring every child can participate fully in education regardless of their financial circumstances

We are now delivering a major programme across Wales, in partnership with Welsh Government and Resolve Poverty, to reduce the cost of the school day and tackle the impact of poverty on learners.

About the role

We are looking for a Project Coordinator to support the delivery of a national programme across Wales. This role will focus on reducing financial barriers in education, amplifying the voices of learners, and supporting schools and partners to embed inclusive, poverty-aware practices.

You’ll work collaboratively with colleagues, stakeholders and communities to deliver meaningful change, helping ensure all children can thrive regardless of their circumstances.

Key responsibilities

• Lead the development of a bilingual national learners’ network to capture and amplify lived experiences
• Deliver training and engagement with children, young people and families
• Support the development of a national educators’ network to reduce school costs and tackle stigma
• Work closely with partners including schools, local authorities and Welsh Government
• Support policy engagement by sharing insights and delivery learnings
• Implement monitoring and evaluation, including data collection and reporting
• Build and maintain strong stakeholder relationships
• Promote the project through events, networks and communications

Person specification

Essential

• Ability to communicate effectively in Welsh and English
• Experience delivering projects involving children, young people and families
• Understanding of participation, consultation and research approaches
• Knowledge of poverty and its impact on education
• Understanding of the Welsh education system and safeguarding
• Strong organisational, communication and data analysis/reporting skills
• Ability to work independently and manage multiple priorities

Desirable

• Degree-level or relevant professional qualification
• Experience managing or delivering multiple projects

Cydgysylltydd Prosiect (Cymru)

Amdanom ni

Mae Children Northeast yn elusen sydd wedi bod yn helpu babanod, plant, pobl ifanc a’u teuluoedd i ffynnu ers 1891. Rydym yn darparu gwasanaethau hanfodol sy’n mynd i’r afael ag anghydraddoldeb ac yn dileu rhwystrau i gyfleoedd

Mae ein gwaith Poverty Proofing® yn helpu ysgolion a sefydliadau i nodi a mynd i’r afael â chostau cudd y diwrnod ysgol, gan sicrhau bod pob plentyn yn gallu cymryd rhan lawn mewn addysg.

Rydym yn cyflwyno rhaglen genedlaethol yng Nghymru, mewn partneriaeth â Llywodraeth Cymru a Resolve Poverty, i leihau cost y diwrnod ysgol a mynd i’r afael ag effaith tlodi ar ddysgwyr.

Am y rôl

Rydym yn chwilio am Gydgysylltydd Prosiect i gefnogi’r gwaith o gyflwyno rhaglen genedlaethol ledled Cymru. Bydd y rôl hon yn canolbwyntio ar leihau rhwystrau ariannol mewn addysg, cryfhau llais dysgwyr, a chefnogi ysgolion a phartneriaid i weithredu arferion cynhwysol.

Byddwch yn gweithio gyda chydweithwyr, rhanddeiliaid a chymunedau i sicrhau newid cadarnhaol i blant a phobl ifanc ledled Cymru.

Prif gyfrifoldebau

• Arwain datblygiad rhwydwaith dysgwyr cenedlaethol dwyieithog
• Darparu hyfforddiant ac ymgysylltu gyda phlant, pobl ifanc a theuluoedd
• Cefnogi datblygiad rhwydwaith addysgwyr cenedlaethol
• Gweithio gyda phartneriaid gan gynnwys ysgolion, awdurdodau lleol a Llywodraeth Cymru
• Cyfrannu at ddatblygu polisi drwy rannu mewnwelediadau
• Gweithredu monitro a gwerthuso, gan gynnwys casglu data ac adrodd
• Datblygu a chynnal perthnasoedd rhanddeiliaid
• Hyrwyddo’r prosiect drwy ddigwyddiadau a rhwydweithiau

Manyleb y person

Hanfodol

• Y gallu i gyfathrebu’n effeithiol yn Gymraeg ac yn Saesneg
• Profiad o gyflawni prosiectau gyda phlant, pobl ifanc a theuluoedd
• Dealltwriaeth o gyfranogiad, ymgynghori ac ymchwil
• Gwybodaeth am dlodi a’i effaith ar addysg
• Dealltwriaeth o system addysg Cymru a diogelu
• Sgiliau trefnu, cyfathrebu a dadansoddi data/adrodd cryf
• Y gallu i weithio’n annibynnol a rheoli blaenoriaethau lluosog

Dymunol

• Cymhwyster proffesiynol neu radd
• Profiad o reoli neu gyflawni nifer o brosiectau ar yr un pryd

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

Adult Coordinator - East Surrey

Location: Action For Carers (Surrey) Astolat, Guildford, Surrey, GU4 7HL

Salary: £31,100 - £32,557 (Full Time Equivalent) 

Vacancy Type: Permanent & Part Time (18 hours per week)

Do you love creating safe, enjoyable and supportive spaces which give adult carers the respite, connection and support they deserve? 

Are you excited by joining a passionate team to deliver group activities, both in-person and online, to provide support to adult carers and ensure they feel heard, valued and supported? 

Do you have experience of working in a community-focused setting, ideally with vulnerable or isolated adults? 

If so, you may be the Adult Coordinator we’re looking for — helping adult carers across Surrey feel connected, empowered and valued.

The Details 

• The role is available on a part-time basis (18 hours per week) and will include evening and weekend work.
• Hybrid working – your main base will be our Guildford office, with the opportunity to work from home at times.
• A driving licence and access to a car are essential, as the role involves travel across Surrey, with a strong focus in the East of Surrey.
• You’ll work within a team who work flexibly across evenings and weekends, ensuring hubs, sessions and activities are accessible for adult carers around work commitments and family responsibilities 
• You’ll be reporting to our Adults Manager, working closely with the Engage & Connect leadership team. 

 Our Benefits Include: 

• Generous annual leave – 28 days plus Bank Holidays for full‑time colleagues, rising to 31 days with length of service. 
• Company sick pay from day one, because your wellbeing matters. 
• Paid carers’ leave, recognising and supporting those with caring responsibilities. 
• Paid volunteering leave – up to two days a year to support a cause that matters to you. 
• A paid personal celebration day to mark something meaningful — a birthday, family milestone, or special occasion. 
• HSF – Health Saturday Fund membership, offering private healthcare support, Perkbox discounts and rewards, and an employee assistance programme. 
• Flu jab reimbursement scheme to support your health and wellbeing. 
• Employee payroll loan for help with unexpected expenses. 
• Pension scheme with Smart Pensions, supporting your future financial security. 
• Investment in bringing people together, including an annual employee conference and a summer social event to connect, collaborate and celebrate our collective impact. 
• Staff carers group, offering connection, understanding and peer support. 

To Apply

If you feel you are a suitable candidate and would like to work for Action For Carers, please click apply to be redirected to our website to complete your application.

We encourage early applications and reserve the right to close this vacancy if we receive a high volume of suitable applications. 

Are you ready to make a real difference in the community for people affected by dementia and their families?

Do you possess the skills to engage people with lived experience of dementia in shaping more inclusive communities and services?

Can you adapt your communication style to connect with any audience?

Yes? We'd love to tell you more...

We have an incredibly rewarding and meaningful opportunity to join us as a Community Development Coordinator with a focus on lived experience and involvement covering the whole of the Kingston area, working 21 hours per week.

This is a community-based role involving regular travel across the area including local home visits, meetings, and direct support, with the flexibility to work from home based on business and community needs.

This role plays an instrumental part in making strong trusted relationships with people affected by dementia, families and carers within communities and diverse groups to support them to attend workshops and focus groups or community networks, Alzheimer's Society have a commitment to working with people with lived experience. This ensures that we create and adapt our services to be meaningful and reflect the needs of our service users. This role helps to embed this value and a improve dementia awareness and inclusivity in our communities, businesses and with stakeholders. 

The successful individual will be working with the support of the team to ensure that individuals, local communities and health services have access to vital information about dementia support, ensuring that lived experience remains a real focus in local communities.

This is a highly rewarding and outward-facing role, focused on building strong relationships across diverse communities. You will engage and network with people at all levels—from senior healthcare professionals to people affected by dementia, their families and carers. Through community-specific workshops, awareness sessions and partnership working, you will help reduce health inequalities and improve access to dementia support across Essex.

You will be joining an established, knowledgeable and well-respected team, sharing learning, insight and best practice. Our work is rooted in communities, and we have built trusted relationships with local partners, professionals and people affected by dementia.
The service is recognised for its commitment to working collaboratively to ensure dementia support reaches those who need it most, including underrepresented and seldom-heard communities. This role involves significant time spent working directly in communities. You will identify opportunities to promote services, build trust, facilitate workshops and strengthen local networks to improve dementia awareness and support.

About you

You will have:

- Confidence and ability to approach and build trusting relationships with a diverse range of organisations and individuals including unrepresented or seldom-heard groups
- Skills and ability to coordinate and facilitate groups and workshops
- Understanding of equity, diversity and health.
- Have an understanding of dementia or be keen to develop knowledge of its impact on people diagnosed and those who care for them.
- Take a proactive approach and be motivated to achieve positive, meaningful outcomes.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Actively engage with communities, facilitating and attending community events, local forums and networking opportunities to raise awareness of dementia services.
- Build and maintain relationships with a wide range of stakeholders, from senior healthcare professionals (delivering presentations and briefings) to community leaders, charities and grassroots organisations.
- Deliver community-specific workshops and awareness sessions, working collaboratively with both internal colleagues and external partners.
- Develop strong links with organisations delivering similar or complementary services, helping to create a robust and collaborative local network.
- Influence and motivate individuals and organisations to take action, often encouraging people to work beyond their usual roles to create meaningful, long-term change.
- Gathering knowledge from communities—understanding what works, what doesn’t, and why—and using this learning to continuously improve engagement and reduce health inequalities, including those affecting smaller or less visible groups.
- Support and enable community members and volunteers who wish to run groups, events or activities, working alongside and empowering them to take action.
- Work flexibly, including some evening and weekend work, to meet community needs and attend events.

Interviews for this role have been provisionally scheduled to take place via Teams on w/c  27th July

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

INDAZ

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed term contract from 9 September 2026 to 27 February 2027

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite.

This role will involve working throughout the Crisis at Christmas project, which runs through from the middle of December to the end of January each year. It will involve working on site through Christmas and New Year.

About the role

This role will involve building relationships with current and new corporate donors to ensure we can resource all the material donations we need to run the Crisis at Christmas centres in London. Each year, we source gift in kind donations ranging from food and beverages to clothing, hairdressing equipment and toiletries. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running our yearly community donations drive.

About you

• Previous fundraising, project or event coordination or marketing experience.

• Strong interpersonal skills and an ability to build relationships with partner organisations and donors at all levels and work collaboratively within a wider team.

• Excellent attention to detail and data processing accuracy with experience of using Microsoft Office software, in particular Word, Excel, and SharePoint.  

• Good organisational and problem-solving skills. You should be able to manage multiple competing priorities and modify plans in response to unexpected complications. 

• A pro-active, positive attitude and willingness to get involved in hands on, manual tasks when required.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19 July 2026 at 23:59

Interview date and location: Thursday 30th July – In person interviews held at Crisis’ Canning Town Warehouse

Interview process: Competency-based interview and written task.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North West region, which include Lancashire, Merseyside, Cumbria, Greater Manchester and Chesire. There will be occasional travel around the North West  and you may be required to travel at short notice for face to face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the North West, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 09 July 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 22/23 July 2026