Support manager jobs
British Heart Foundation (BHF) is embarking on an enterprise-wide transformation project to become a truly customer-centric organisation – where everything we do, culturally, operationally & technically, is designed to help meet audience, prospect and customer need. We will engage, win and retain more customers than ever before, increasing our impact, so we can save and improve more lives.
We are recruiting for a Marketing Automation Specialist on a 12-month fixed term contract to play a critical role in BHF’s transformation to a truly customer-centric organisation by enabling the delivery of automated, personalised, omnichannel journeys.
In this role you’ll specifically focus on translating campaign briefs and technical designs into fully operational workflows within Adobe Campaign V8 (ACC), Adobe Journey Optimiser (AJO), Adobe Real-Time CDP (RT-CDP) and Data Distiller. You will act as the bridge between technical architecture and live execution, ensuring workflows are scalable, efficient and aligned to business needs.
Working within the Digital Content & Journeys team, you’ll complement existing strengths in direct mail, email and SMS execution by introducing deep workflow expertise, enabling the team to move from campaign delivery to end-to-end journey orchestration.
Importantly, you’ll also play a key role in upskilling the wider team, embedding knowledge, standards and best practice for Adobe-based workflow development.
About you
We’re looking for someone with strong hands-on experience in marketing automation and journey orchestration, ideally using Adobe Campaign and/or Adobe Journey Optimiser. You’ll be confident building automated, multi-step, trigger-based journeys and using customer data to create relevant, personalised experiences across large-scale audiences.
You’ll bring a strong understanding of how data, workflows and campaign platforms fit together, with the ability to translate technical documentation, data models and journey designs into practical, working solutions. Experience with Adobe Real-Time CDP, Data Distiller, segmentation, personalisation and audience activation would be especially valuable.
You’ll be technically minded, detail-oriented and comfortable working in complex environments, collaborating closely with data, technology and marketing teams. Just as importantly, you’ll be able to explain technical concepts clearly to non-technical colleagues and help others build confidence in using new tools and ways of working.
We’re also looking for someone organised, collaborative and proactive, with strong problem-solving skills and a focus on creating scalable, reusable approaches. If you’re excited by the opportunity to support an enterprise-wide transformation and help shape smarter, more connected supporter journeys, we’d love to hear from you.
Working arrangements
12-month fixed term contract (from start date). Start date is as soon as possible.
This 12-month fixed-term contract role has been created to support a major digital transformation programme. In this role, you will help deliver the migration of our marketing technology platform from Dotdigital to Adobe, including the redesign of hundreds of campaigns into customer-centric journeys. This significant programme of work will run through a series of sprint cycles until May 2027, followed by a period of optimisation and hypercare until the end of this fixed term contract role.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.
About us
The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.
We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.
Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care.
About the role
You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.
Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.
What you'll do
- Lead the creative development, design and production of high-quality, impactful marketing and communications materials across print, digital, photography and video channels for the Charity
- Be an active and influential member of the core Brand Refresh project group, delivering the project to time and budget, strengthening brand awareness, consistency and impact.
- Collaborate with colleagues across Fundraising, Marketing and Digital teams to produce effective marketing and communications which meet audience objectives, interpreting briefs and deliver creative solutions that achieve campaign objectives.
- Lead creative concepts from initial brief through to final delivery, presenting ideas confidently to stakeholders and translating feedback into exceptional outputs. Develop efficient creative briefing and workflow processes that support excellent project delivery.
- Run weekly design clinics to review all business as usual design and video outputs.
- Manage and develop the creative team, including the Designer and Video Producer, providing leadership, coaching and support.
About you
We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.
You'll bring:
- Significant experience developing and delivering high-quality creative campaigns and marketing communications.
- Experience leading creative projects from concept through to implementation and review.
- Proven experience managing and developing people.
- Strong strategic brand and design experience, with a keen eye for visual storytelling and brand consistency.
- Excellent knowledge of digital design, accessibility and print production.
- Experience using Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
- An understanding of video production, with the ability to guide and support video-based projects.
- Exceptional communication and presentation skills, with the confidence to influence and collaborate with stakeholders at all levels.
Why join us?
This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.
You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.
We offer:
- The opportunity to contribute to pioneering cancer research and care.
- A creative, ambitious and values-driven culture.
- The chance to play a leading role in a major Charity brand refresh.
- Opportunities for professional development and growth.
- Flexible and hybrid working arrangements.
- 27 days annual leave plus bank holidays.
- Annual leave increasing with service.
- Generous pension scheme with up to 6% employer contributions.
- Life insurance.
- Enhanced maternity and adoption pay.
- Employee assistance programme.
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.
Please include a link to your portfolio or upload as part of your cover letter.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for.
This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.
The Senior Product Officer will work in the Engagement and Fundraising Directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this d irectorate and is responsible fo r management and innovation across the products portfolio. Reporting to the Fundraising Products Manager - this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC’s new and existing fundraising products, helping us achieve the highest levels of engagement from both new supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Payroll Giving scheme, Sponsor A Call, development of new fundraising products but may work on other projects and products as required.
As Senior Product Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience with a sector leading team. Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. A nd you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team , in the development of campaigns which promote our products to new and existing supporters
Key relationships - Internal
1. Reports to and supports the Fundraising Manager (Products), deputising where necessary
2. Works closely with the other Senior Product Officers across the Legacies and Products team
3. A member of staff in the Public Engagement department
4. Works with the other stakeholders to gain insights which inform and support fundraising activity
5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
1. Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
3. To be responsible for development and delivery of product development roadmaps and project level management information for products new and existing products
4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
5. To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
8. To work cross functionally and cross departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
9. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, , in line with the IS department'sdepartment’s annual business plan and budget
10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up to date and accurate.
2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
3. To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC new
5. A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format .
4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
6. Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary .
7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
9. Experience in using Windows -based software packages including word processing, spreadsheets, e-mail and the internet, to deliver tasks and projects.
Personal characteristics
1. A personal commitment to the fight for every childhood .
2. A commitment to high standards of service delivery and customer care .
3. A commitment to apply NSPCC’s values and behaviours to all aspects of work.
4. Willingness to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation .
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
The Trust is recruiting a creative and committed Research and Policy Officer to join our team. Reporting to one of the team’s Research and Policy Managers, the successful candidate will play a significant role in developing and preparing the Trust’s research and policy outputs, working across the core areas of the Sutton Trust’s work (early years, schools, apprenticeships, higher education and access to the workplace). This will include helping to produce original, data rich and policy relevant research reports, along with contributing to other Trust research projects. They will also support the policy and advocacy work of the Trust, including performing background research on topics relevant to educational inequality and social mobility as required.
Main duties
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To contribute, with colleagues, to several data-rich research reports accessible to practitioners and policy makers, over the course of the year, as agreed with the Research, Communications and Policy leadership team
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To support the Sutton Trust's programme of research and policy work, including:
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Providing staff with background research, analysis and data on relevant topics
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Producing literature reviews
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Supporting research funding bids
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Providing administrative support
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Working with Communications colleagues to develop messaging and content for disseminating and publicising reports
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Supporting advocacy work, as required, with MPs' staff, civil servants, special advisers and other policy makers
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Other duties as necessary from time to time
Person Specification
Essential
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Excellent analytical skills and understanding of research methods, primarily quantitative research, as well as literature/evidence reviews. This should include significant experience of using data analysis software such as SPSS/Stata/R/Python or equivalent
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A qualification in a social science or other numerate discipline, including statistics, mathematics, economics, computer science, data science or similar discipline in the social or natural sciences at undergraduate level, or comparable experience
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Two years' experience working in research in a professional or academic environment (e.g., PhD, post-doc)
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Excellent verbal and written communication skills
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High degree of initiative and the ability to take responsibility for projects
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Personable, flexible and discreet; able to fit into a busy, small team in a fast-paced policy environment
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Sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Eligible to work in the UK (see here for information about right to work)
Desirable
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Experience of conducting research using administrative datasets (e.g., National Pupil Database) or longitudinal datasets (e.g., Longitudinal Education Outcomes dataset, Understanding Society, Next Steps)
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Knowledge of one or more of our priority policy areas (early years, schools, apprenticeships, higher education and access to the workplace), and the wider education policy environment in England
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Strong understanding of government and the public policy environment
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Experience working within or an understanding of the not-for-profit sector
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Experience in education (for example, as a teacher or in another front-line educational role), education policy or a closely related field
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A postgraduate qualification in a numerate discipline (see above)
Terms of Appointment
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Contract: Full-time, permanent
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Salary: £32,000 - £38,000 per annum
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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A DBS check may be required
Interviews
Applications should reach us by 5pm, Friday 24th July, with first round interviews held over Zoom on Monday 10th August, and second round interviews held at our London offices on Monday 17th August.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
About Us
Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.
We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.
Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.
About the Role
This is a varied and rewarding role combining community development, project delivery, and fundraising.
As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.
You’ll play a key role in:
- Developing new initiatives based on community insight
- Leading projects from idea through to delivery and evaluation
- Building partnerships across the local area
- Securing funding and demonstrating impact
This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.
Essential Skills & Experience
- Experience in community development, project coordination, fundraising, or a similar role
- Strong organisational skills and ability to manage multiple projects
- Excellent communication and relationship-building skills
- Experience using community insight or feedback to shape services or projects
- Ability to work both independently and collaboratively within a small team
- Good IT skills, including data management and basic budgeting
- Willingness to work occasional evenings and weekends to support community activities
- Commitment to inclusion, empowerment, and community-led approaches
Desirable Skills & Experience
- Experience working with volunteers
- Experience writing funding bids or managing grants
- Knowledge of local community services or challenges
- Experience monitoring and evaluating projects and reporting on impact
- Experience managing budgets or reporting to funders
- Ability to travel locally (e.g. driving licence or equivalent access)
Why Join MCFT?
- Make a visible, meaningful difference in a local community
- Help shape and deliver community-led projects from the ground up
- Work in a supportive, collaborative team environment
- Enjoy flexible working options to support work–life balance
- Gain experience across both project delivery and funding development
- Be part of an organisation that values people, place, and inclusion
To support, empower and connect an inclusive community.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Finance
Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.
Salary: £46,350 - £49,440 depending on experience
Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.
Closing date: Monday 13 July
Interview date: Week commencing 27 July
Start Date: ASAP - this is a new role
Reporting to: Operations Director
Direct Reports: Finance Officer
Role Purpose
The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.
The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.
Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.
The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.
The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.
Key Responsibilities
Financial Management and Reporting
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Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.
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Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.
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Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.
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Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.
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Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.
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Coordinate month-end and year-end reporting processes.
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Build positive working relationships with external accountants, banks and other professional advisers.
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Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.
Budgeting, Forecasting and Planning
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Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.
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Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.
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Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.
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Provide financial insight and recommendations that help colleagues balance ambition with sustainability.
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Support business planning and provide analysis to inform significant organisational investment and spending decisions.
Project Finance
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Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.
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Produce project and track-level financial reporting and analysis, including profitability reporting.
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Help project teams understand financial information and use it confidently in decision-making.
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Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.
Warm Welcome Campaign
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Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.
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Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.
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Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.
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Provide insight and recommendations that support effective decision-making and responsible resource management.
Cashflow, Reserves and Financial Sustainability
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Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.
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Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.
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Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.
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Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.
Support to Good Faith Foundation
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Provide financial management support to the Good Faith Foundation.
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Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.
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Support trustees and the Charity Development Lead with financial information, insight and analysis.
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Help maintain appropriate financial controls, governance and compliance arrangements.
Team Management
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Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.
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Review and oversee bookkeeping, reconciliations and transactional finance processes.
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Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.
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Contribute to a positive team culture that reflects Good Faith's values.
Governance and Compliance
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Help ensure GF maintains high standards of governance, accountability and financial compliance.
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Support statutory record-keeping and coordinate company secretarial filings and documentation.
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Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.
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Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.
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Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.
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As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.
Person Specification
Essential Experience
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Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience
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Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.
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Experience preparing management accounts, budgets and forecasts.
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Good understanding of UK financial reporting, tax and compliance requirements.
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Experience managing cashflow and financial planning.
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Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.
Essential Skills
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Strong analytical and problem-solving skills.
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Ability to communicate financial information clearly and confidently to non-finance colleagues.
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Excellent organisational skills and attention to detail.
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Ability to manage multiple priorities and deadlines effectively.
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Strong relationship-building skills and the ability to work collaboratively with a wide range of people.
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The ability to balance financial sustainability with organisational ambition and social impact.
Desirable
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Experience in consultancy, professional services, social enterprise or charitable sectors.
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Experience managing the finances of grant-funded projects
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Experience supporting boards, trustees or senior leadership teams.
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Knowledge of charity finance and governance requirements.
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Experience supporting and developing colleagues through line management.
Personal Attributes
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Collaborative and relationship-focused, with a genuine desire to support others.
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Inclusive in approach and committed to building positive working relationships
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Proactive and solutions-oriented, with the confidence to improve systems and ways of working.
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Trustworthy, accountable and able to exercise sound judgement.
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Comfortable working in a dynamic and evolving organisation.
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Able to balance ambition with pragmatism, helping the organisation make the most of its resources.
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Committed to Good Faith's mission, values and the positive impact of our work.
Key Relationships
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Operations Director
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Senior Leadership Team
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Project Leads
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Thematic project delivery leadership teams
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Finance Officer
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Good Faith Foundation Charity Development Lead and Trustees
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External accountants and professional advisers
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Clients, funders and other partners as required
Please review the attached JD for full information on how to apply.
The client requests no contact from agencies or media sales.
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join the team as we embark on the delivery of our 10 Year Strategy. You will directly contribute to this by supporting practice and policy change, helping to improve service provision, and by supporting other businesses and organisations to prevent and end homelessness too.
Location: Based in anyone of our Crisis Skylight Centres in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis’ Hybrid Working Policy. At least one day a week from your local Skylight, and additional external travel
About the role
As Crisis looks forward to the next decade, we have a clear vision of how homelessness can be prevented and ended in the UK. This will be achieved by securing the policy changes that will solve homelessness, by delivering services that end homelessness for people and places, and by building a community of people across Britain who are helping to end homelessness.
As Senior Partnerships and Practice Officer, you will support each of these areas. You will work alongside Crisis’ policy, communications, and campaigns teams in England, Scotland, and Wales, to further Crisis’ policy objectives and ambition through knowledge and practice examples.
You will support the development of Crisis’s own services across Skylight Centres informed by best practice identified internally and externally. This will include leading a Community of Practice within Crisis.
You will support communities across Britain that are helping to end homelessness, by building relationships with external organisations and supporting the development of tools and resources to enable them to end homelessness. For example, you will be directly involved in exciting projects like; developing a Built for Zero placed based approach in defined areas and supporting our charity partners such as Lloyds Banking Group on joint projects and to develop their approaches to preventing and ending homelessness too.
You’ll work alongside Crisis Homelessness Alliance signatories and other corporate partners supporting them to understand more about homelessness and how we can all play our part to prevent and end homelessness.
About you
To be successful in this role you will have great networking skills and be good at making relationships across a range of different sectors.
You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there.
You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK. You’ll be able to identify barriers and themes and know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
You’ll be passionate about change and seeing homelessness prevented and ended, with a drive and energy to shape the role to do this.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19th July 2026 at 23:59
Interviews will be held W/C 3rd August 2026
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Job Title: Children’s Rights Services Manager
Contract Type: Permanent
Hours: Full Time – 35 hours per week
Salary: £34,701 - £36,701 per annum
Location: West Midlands (Home-based with regular travel across the region and occasional national travel)
Are you passionate about championing children’s rights and ensuring their voices influence decisions that affect their lives?
Do you have the leadership skills and commitment to develop high-quality advocacy, independent visitor and children’s rights services that empower children and young people to be heard, respected and involved in decision-making?
We are seeking an experienced and motivated Children’s Rights Services Manager to lead our advocacy and children’s rights services across the West Midlands. This is an exciting opportunity to join a nationally recognised children’s rights organisation and play a key role in ensuring children and young people receive high-quality, independent support that promotes their rights, wishes and feelings.
You will lead a team of coordinators, advocates, independent visitor staff and volunteers, ensuring services are delivered in line with national standards, contractual requirements and best practice frameworks. You will also contribute to the development of innovative services that improve outcomes for children and young people across the region and nationally.
If you are committed to empowering children and young people, promoting participation, and delivering excellent services that make a lasting difference, we would love to hear from you.
About Coram
Coram is committed to improving the lives of children and young people. We support children and young people from birth to independence, creating change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London in 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills, opportunities and support they need to thrive.
About Coram Voice
Coram Voice is a leading national children’s rights organisation. We champion the rights of children and young people and ensure their voices are heard in decisions that matter to them.
For over 50 years, we have worked alongside children in care, care leavers, children receiving social care support, and others who rely on the help of the state. Through advocacy, independent visitor services, participation and rights-based projects, we help children and young people understand and exercise their rights and influence the services they receive.
Our vision is a society where every child and young person is treated with dignity and respect, free from inequality and discrimination, and where their views are at the heart of decision-making.
About the Role
We are pleased to offer an exciting opportunity to join Coram Voice as our new Children’s Rights Services Manager for the West Midlands.
In this pivotal leadership role, you will be responsible for the operational management of advocacy, independent visitor and other children’s rights services delivered across the region. You will ensure that services are child-led, rights-based and delivered in accordance with the National Standards
You will provide leadership and support to service delivery teams, oversee contract performance and compliance, manage service budgets, develop partnerships with local authorities and other stakeholders, and contribute to service innovation and growth.
As Designated Safeguarding Person for the region, you will play a critical role in ensuring the safety and wellbeing of children and young people accessing our services.
What You Will Receive
Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
The recruitment process
Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning Your Application
- We cannot accept CVs.
- When completing your application form, please address each point in the person specification and provide clear examples demonstrating how you meet the requirements of the role.
- Applications must be fully completed to be considered.
- Internal applicants should follow the internal recruitment process and contact HR for further information.
Closing Date: Monday 20th July 2026 at Noon
Interview Date: Wednesday 29th July
General Information
- DBS Checks: All posts are subject to an enhanced Disclosure and Barring Service (DBS) check.
- Training: Successful candidates will complete our mandatory induction and training programme, including Advocacy in Action, Safeguarding, Equality, Diversity and Inclusion and GDPR .
- Conflict of Interest: The independence of our advocacy services is fundamental to our work. Applicants should declare any potential conflicts of interest during the recruitment process.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Grants Programme Officer
Maudsley Charity
Salary: £35,000
Location: Hybrid - South London (Denmark Hill) & home working
Contract: Full-time (37.5 hours)
Start date: September 2026
About the role
Charity People are delighted to be partnering with Maudsley Charity to recruit a Grants Programme Officer to join their growing Programmes team, supporting the Living Well with Psychosis programme.
This is a fantastic opportunity for someone looking to build or deepen their experience in grant-making, programme delivery, and social impact. You'll play a central role in ensuring funding is distributed effectively, equitably, and with real impact-supporting work that improves mental health outcomes across south London and beyond.
Working closely with Programme Leads, you'll help manage grant portfolios, support funding processes from application through to monitoring, and contribute to learning and impact across the organisation.
About the organisation
Maudsley Charity is a grant-making foundation dedicated to improving mental health care. It works with NHS partners, King's College London, and community organisations to fund innovative, evidence-based solutions.
The charity is driven by a clear mission: ensuring that everyone experiencing mental illness can access the care that's right for them, with a strong focus on equity, lived experience, and tackling inequalities in mental health outcomes.
Key responsibilities
Grant-making & programme delivery
- Support end-to-end grant processes, including application review, due diligence and decision-making
- Manage and monitor a portfolio of grants, maintaining strong relationships with funded organisations
- Act as a key point of contact for applicants and grant holders
- Contribute to assessment panels, scoring bids and supporting funding decisions
Project & programme support
- Provide project management and administrative support to Programme Leads
- Help plan timelines, track progress, and coordinate programme activity
- Support delivery of events, workshops and engagement activity
Learning & impact
- Gather insights, data and learning from funded partners
- Support the charity's approach to monitoring, evaluation and impact
- Share learning internally and contribute to continuous improvement
Systems & collaboration
- Maintain accurate records within the grants management system
- Work closely with colleagues across Finance, Communications and Fundraising
- Contribute ideas to improve processes and strengthen inclusive grant-making practices
About you
We're looking for someone who is curious, organised and motivated by social impact.
You might already have experience in grant-making, or have gained relevant exposure through funded projects, the charity sector, or programme delivery work.
You'll bring:
- Strong organisational and project management skills
- Excellent communication and relationship-building ability
- Attention to detail and confidence working with data and systems
- Experience contributing to projects that deliver social impact
- An understanding of (or interest in) grant-making and funding processes
You'll also be someone who enjoys collaborating across teams, is keen to learn, and is motivated by improving mental health outcomes and tackling inequality.
Why apply?
This is a brilliant opportunity to join a values-led, collaborative and inclusive organisation, where you'll be supported to learn, grow and shape your career in grant-making.
Benefits include:
- Hybrid working (typically 2-3 days in the office)
- 25 days annual leave + additional service days + Christmas closure
- Pension contribution up to 6%
- Enhanced family leave policies
- Learning and development opportunities
- Employee wellbeing support and EAP
- A welcoming, inclusive working culture focused on equity and impact
Additional information
- Reporting to: Programme Lead - Living Well with Psychosis
- No line management responsibility
- Based at the Ortus building, close to Denmark Hill station
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please contact Abi for additional information or to arrange an informal discussion.
You must download the Qualifying Questions document and complete this, then sending in your CV and this document as 2 separate documents to Abi.
You can download all the documentation when you click on 'Apply Now' button.
Closing date: Wednesday 22nd July at 9am
Interviews (in person): 6th August or 10th August
If this sounds like something you would like to explore but you are unsure if the role is right for you, please feel free to email Abi.
There is also an optional ‘Ask Us Anything’ Webinar via Zoom on Monday 13th July at 12.30–1.30pm where the Maudsley staff will answer questions.
Please submit questions in advance to Abi before 9am, on Friday 10th July 2026 to ensure all of your queries are answered.
Any further questions can be submitted via the Q&A function during the Webinar.
Interested?
If you're looking for a role where you can support meaningful change in mental health care while developing your career in grant-making, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Please download and complete the Qualifying Questions document and complete this, also sending in your CV.
Please fill in the monitoring form, it's linked in the 'Grants Programme Officer Maudsley Jun 2026' document.
We are looking for an experienced and strategic Business Development Lead to join us on a 10-month maternity cover contract, leading critical fundraising and partnership development efforts that support our global mission. At ClientEarth, we use the power of the law to protect life on Earth.
You will work closely with ClientEarth’s global programme and leadership teams to contribute to organisation-wide fundraising strategy, oversee effective fundraising processes, cultivate new relationships, oversee the development of winning proposals, and ensure a growing and diverse funder base for ClientEarth.
Important dates to Note: Applications close on 30 July 2026 and if you are requested to submit additional information, the deadline to have this submitted is the 3rd of August for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.
Key Responsibilities
- Develop and implement fundraising strategies that reflect the medium-long term growth and sustainability needs of ClientEarth
- Develop new funding opportunities that are aligned with ClientEarth’s strategic programmatic priorities and budgetary needs
- Cultivate new and existing funding contacts to nurture and build a portfolio of relationships, representing ClientEarth at high level events and meetings
- Make strategic decisions within the Business Development team’s remit, develop annual and quarterly plans, feed into strategy meetings, and present updates as required
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Significant experience of working in a fundraising or business development role
- Demonstrable experience of building high-value pipelines, cultivating relationships with prospects and securing six and seven-figure multi-year grants
- Strong knowledge of foundation, institutional and statutory income streams and financial processes
- Knowledge of and/or interest in environmental issues such as climate change, biodiversity, air pollution
See the job description for a full list of duties for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Hours: Fulltime 5 days per week (part-time considered)
Contract type: Two-year fixed term
Citizens Advice Westminster works to make a real difference to the lives of people in Westminster. We deliver a high‑quality, agile advice service that reflects community issues and needs, and our service always puts people first.
As a Trainee Financial Resilience Adviser, you will support residents accessing the borough’s Crisis Resilience Fund. You will help clients build long‑term financial resilience through income maximisation, debt management, and improved financial capability. This includes conducting initial debt assessments, identifying urgent priorities, and helping people understand their options and the practical steps they can take to improve their financial wellbeing.
You will need to be an empathetic and confident communicator, able to build trust with clients experiencing crisis, and committed to empowering people to find a positive way forward. You will work holistically with partner agencies and provide advice across a range of enquiry areas, including welfare benefits and money advice. The role also involves supporting vulnerable clients, including acting on their behalf with third parties.
This is a trainee role, and you will receive structured training, supervision and development. Pay will progress to the Adviser/Caseworker band following satisfactory completion of training, probation, and demonstration of the ability to manage cases autonomously to the required standard.
We offer a competitive salary alongside a range of benefits, including generous annual leave that increases with length of service, paid sick leave, a pension scheme, annual season ticket loans, career breaks, and ongoing opportunities for professional development and progression within the organisation. You will join a warm and friendly work culture where staff are valued, and we also offer a flexible working environment where you can work from home on some days. While our head office is near Royal Oak station, the role also involves working from community settings across Westminster.
If you are ready to join a community organisation providing a vital service to people who need our help, please click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note that we expect employees to spend 60% to 75% of their working time in the office or at outreach locations.
Citizens Advice Westminster values diversity, promotes equality, and challenges discrimination. We strongly encourage applications from all parts of society and believe that diversity strengthens our organisation. Please help us by completing the Diversity Monitoring Form on our website.
Closing Date: 26th July 2026 11:59pm
Assessments and interviews may be scheduled before the closing date if we identify suitable candidates who meet the skills and experience outlined in the Person Specification, so early applications are strongly encouraged.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.
This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.
Key Responsibilities
- Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
- Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
- Design the partner journey :map and improve from first contact through onboarding and renewal
- Develop CRM and systems :track relationships and income with discipline
- Org-wide leadership :senior ambassador and leadership team member
About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.
About You: Essential
- Shared values and commitment to the children most affected by lost learning
- Credibility with schools, trusts and local authorities
- Experience designing end-to-end partner journeys
- Hitting income targets while staying honest about quality
- Knowledge of school improvement or inclusion to work with programme experts
- Building routines that help a team deliver consistently
- CRM or pipeline experience to drive decisions
- Managing relationships :expectations, risks and progression
- Strategic judgement :balancing delivery against long-term value
- Managing people and building a culture of clarity, care and accountability
- Critical friend in a senior team
Desired
- Background in partnerships, engagement, account management or business development
- Experience scaling a programme while protecting quality
- Experience building business cases for school-sector audiences
- Experience designing renewal or progression models
- Experience with schools, trusts, LAs or education charities
- Insight into children affected by exclusion, poverty or SEN
Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
We are looking for a committed, highly organised administrator to join our Leeds team on a permanent basis. You will play an important part in helping disabled people, older people and people with long-term conditions access advice, assessments and services that support independence.
This is a busy and varied role, combining telephone enquiries, appointment administration, accurate data entry and general office tasks. You will need to remain calm, organised and accurate when workloads change or increase.
William Merritt Disabled Living Centre is a registered charity based in Rodley, Leeds, supporting people across Yorkshire and beyond. We have grown significantly over the last decade and now employ around 40 staff across a range of services and locations.
You will receive training across our administration services which include: reception, assessment booking, training & room hire, driving school support and shopmobility cover. As we grow, we are looking for someone who can help us improve, document and embed clear administrative procedures for the future.
You will join a busy, friendly and supportive office where service users are our priority. We are looking for someone who communicates with warmth, patience and respect, while supporting people’s independence and treating every person as an individual.
You will need a confident telephone manner, strong IT skills, accurate data entry and the ability to handle enquiries from clients, carers, suppliers and healthcare professionals in a patient, competent and professional way.
Experience of Microsoft Outlook, Word and Excel is essential; knowledge of CRM databases is also expected.
This role may suit an experienced administrator, recent graduate or early-career applicant who can clearly demonstrate the required skills, attitude and commitment.
We are particularly interested in applicants who want to develop their career with us and contribute to a growing charity.
To be shortlisted, applicants must be able to demonstrate:
· a confident and professional telephone manner, including strong listening and questioning skills;
· accurate data entry and careful attention to detail;
· sound IT skills, including Microsoft Outlook, Word and Excel;
· the ability to stay calm, organised and accurate when workloads change or become busy;
· a respectful, patient and clear communication style.
· genuine interest in the work of the William Merritt Centre and commitment to our values of being Open, Together, Friendly and Empathetic.
Your supporting statement must give clear examples of how you meet the essential criteria, particularly telephone communication, accurate data entry, IT skills, organisation under pressure and communication with service users.
Generic applications, or statements that do not address the role requirements, will not be shortlisted.
As part of the application process, shortlisted applicants may be asked to complete a short administration task to help us assess accuracy, written communication, prioritisation and attention to detail.
If you would like more information about the role please contact Hannah Davy, Administration Manager
Empower older people, disabled people & those with long-term conditions to maximise their independence through advice and clinical assessments.
The client requests no contact from agencies or media sales.
The Vacancy
We are offering an opportunity to be part of the team at our newly refurbished, busy main office in the heart of Bloomsbury. Based within the Connexional Property Support team, this role will provide a valuable and essential contribution to the Front Desk Operations at Methodist Church House.
Working within the new Front Desk Operations team, you will ensure the delivery of a professional, welcoming, and customer-focused front of house service for all visitors and building users and the wider Methodist Church.
The role will be broad and varied, overseeing and undertaking a range of administrative, facilities and security support functions, working both independently and in collaboration with Building and Facilities colleagues to maintain a safe and comfortable environment for everyone.
About You
We are looking for someone who wants to make a positive contribution to the work of the Front Desk Operations team and be a welcoming presence to all those using the building or contacting the church. We need someone who is collaborative by nature, and equally comfortable working under your own initiative when needed. You will preferably have experience of working in a customer facing environment with a range of stakeholders.
As the role will help underpin and contribute to supporting the team’s administrative and organisational function, it is essential that you have relevant experience and confidence in these areas.Equally, experience and ability to plan tasks effectively will be an essential quality.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
If you meet most but not all the requirements, we encourage you to apply. You may have other skills and experience that will prove useful.
Informal Enquiries
For questions or reasonable adjustments during the recruitment process, please contact HR team.
Key Dates
The closing date for applications is: 21st July 2026 at 12 noon
Shortlisting date: 22nd July 2026
Interview date: 28th and 29th July 2026 at Methodist Church House
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.


