Support manager jobs
Details of the role:
Working pattern: This is a full time permanent hybrid (4 days a week onsite) role on Crick terms and conditions of employment.
Salary: From £43,000 with benefits, subject to skills and experience
Application closing date: 15th of February 2026 at 23.59
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are seeking an experienced and methodical Facilities Management Operations Analyst (CAFM & Ops) known internally as CAFM and Ops Performance Analyst, to join us here at the Francis Crick Institute.
This role will be a key part of the facilities team whose objective is to ensure that scientific research does not get disrupted due to building operational matters.
You will play a key role overseeing asset management and maintenance scheduling through our CAFM system (Planon), keeping operations efficient and uninterrupted.
You’ll use the CAFM system to monitor performance, produce KPI dashboards, and drive process improvements and system upgrades.
This is a pivotal role where your work will safeguard and strengthen the environment that enables ground breaking discoveries.
What you will be doing
At the Crick, you will:
- Be an operational owner and system administrator for the Crick’s CAFM system (Planon)
- Provide Management information to Department Heads and Service Leads, extract and manipulate data from the building systems, develop and build reports in line with user bespoke requirements using available IT tools. Develop and measure KPIs across building services functions, create dashboards to enable clear communication and monitoring of performance trends, ensuring relevant statutory and regulatory compliance is captured.
- Maintain the Planon system to ensure the Crick CAFM system remains at optimal performance and is fully supported.
- Identify, develop and manage continual improvements (including system version upgrades) to the CAFM system
- Support site audits of building and science equipment to ensure all recorded asset data is current and accurate.
About you
You will have:
- Experience of interrogating and reporting with CAFM systems and other Facilities related software packages*
- Experience in Power BI development, including data modelling, DAX, and creating and maintaining live dashboards with automated refresh using DirectQuery or live connections*
- Experience of developing, building and presenting management reports and supporting dashboards*
- Operational experience in managing / reporting on maintenance performance KPI’s/SLAs*
- Experience of working with Hard and Soft Facilities operational environments
- Experience of using the Planon CAFM platform (Desirable)
*Minimum Criteria
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Senior People & Culture Business Partner
Job reference: REQ000973
£ 50,000pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Senior People and Culture Business Partner to lead WWF-UK’s Business Partnering and Advisory team and provide senior, trusted People and Culture partnership across the organisation.
Reporting to the Director of People and Culture, this role plays a key part in shaping and delivering people strategy, workforce planning, organisation design and employee relations, ensuring these align to organisational priorities, values and culture. You’ll work closely with senior leaders to translate strategy into practical people solutions, supporting confident and inclusive decision-making during a period of organisational transition.
Combining strategic leadership with hands-on delivery, you will lead a high-performing team while supporting complex people priorities across directorates. The role operates at pace across both planned initiatives and responsive activity, helping strengthen colleague experience, organisational capability and a values-led culture.
Skills and experience
You’ll bring the following skills and experience to succeed in this role:
Essential
• Significant experience providing senior strategic and operational People or HR partnering within a complex organisation
• Proven leadership experience, including developing and motivating People and Culture or HR teams
• Strong experience advising senior leaders on workforce planning, organisation design, cultural change and complex employee relations matters
• Demonstrable experience embedding equity, diversity and inclusion into people practices and organisational decision-making
• Up-to-date knowledge of employment law and best practice, applied with sound professional judgement
• Strong influencing, coaching and relationship-building skills, with the confidence to challenge constructively
• Excellent written and verbal communication skills
Desirable
• CIPD qualification or equivalent professional experience
• Experience supporting large-scale organisational change or transformation
• Experience using people data and insight to inform strategic decision-making and improve colleague experience
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 04/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Job Profile
Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.
You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth.
You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.
Key Responsibilities:
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Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.
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Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.
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Line manage and develop a high-performing team, including staff, volunteers and interns.
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Build and maintain relationships with consultants, agencies and pro bono partners.
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Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.
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Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.
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Oversee public fundraising strategy across multiple income streams.
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Lead design and delivery of internal and external appeals, campaigns and donor stewardship.
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Identify new funding opportunities, partnerships and innovation in engagement.
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Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;
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Ensure effective CRM management, data integrity and financial reconciliation.
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Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.
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Oversee creation and execution of integrated communications and marketing plans.
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Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.
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Manage website optimisation, SEO and analytics to drive engagement and conversions.
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Lead innovation in digital marketing, email campaigns and supporter journeys.
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Advise leadership on reputation management and crisis communications.
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Develop media policies and act as spokesperson when required.
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Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.
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Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.
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Commission and direct multimedia content to strengthen organisational storytelling.
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Lead content planning, production and performance analysis.
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Champion participatory storytelling approaches and creative innovation.
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.
Education/ Training
Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).
Work Experience
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At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.
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Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.
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Experience in growing audiences, engagement and/or income streams.
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Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.
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Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.
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Experience managing and monitoring a tight budget.
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Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.
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Experience running full-funnel, multi-channel marketing strategies including paid advertising.
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Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.
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Experience supervising, organising, motivating and developing staff.
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In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.
Professional Skills, Competencies, Values and Attitudes
Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Specifically, the holder of this position should also demonstrate the following:
Essential
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Fluent in spoken and written English.
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Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.
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Experience securing five or six figure gifts from funders;
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Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.
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Experience using Salesforce CRM and Marketing Cloud
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Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.
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Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.
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Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.
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Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.
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Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.
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Capable of working independently as well as collaboratively, both in leading a team and as part of the team.
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Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.
Desirable
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Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan
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Strategic understanding of UK and global fundraising landscapes and emerging giving trends.
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Proven ability to represent an organisation publicly with confidence, professionalism and credibility.
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Experience guiding senior leaders or trustees on media, communications and reputational matters.
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Skilled in crisis communications and reputation management.
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Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.
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Experience developing high-value corporate or media partnerships.
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Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.
The Organisation
Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.
Other Information
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Our remuneration and benefits package is competitive with other similar organisations.
This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.
Please submit a cover letter (no more than two A4 pages) and CV (no more than two A4 pages) via CharityJob or to the email address provided by 23:30 on the 12th March 2026, including your name and the job title in the subject line. The precision and style with which you present yourself in your cover letter and CV will be given significant weight in shortlisting candidates. Applications submitted after the deadline will not be considered. Due to the high volume of applications we receive, we are unable to respond to every application. If you have not heard from us within 2 weeks of the deadline, then you have not been successful for shortlisting.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
The Payroll Coordinator plays a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our circa 700-strong workforce. Reporting to the Payroll Manager, this role provides hands-on payroll administration, ensures data accuracy and works closely with colleagues, managers, HR, Finance and our outsourced payroll bureau to maintain excellent payroll standards.
The Payroll Coordinator will be responsible for processing payroll changes, maintaining payroll records, preparing data uploads, undertaking checks and reconciliations and providing responsive support to employee queries.
This position is ideal for someone with strong attention to detail, excellent organisational skills, and a commitment to delivering a high-quality payroll experience.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Your Park Bristol & Bath uses parks to deliver positive social change. We work across three themes: health, access and nature. Through our Roots to Wellbeing programme, we support people struggling with their mental health to build confidence, connection and resilience through nature-based group sessions.
We are now looking for a skilled and compassionate Senior Health & Community Officer to lead delivery of Roots to Wellbeing across Bristol and Bath
About Roots to Wellbeing
Roots to Wellbeing is our Green Social Prescribing programme. We run 18-week rolling programmes in parks, supporting people who are experiencing poor mental health or finding life challenging. Participants take part in activities rooted in the University of Derby’s 5 pathways to nature connection, including nature walks, mindfulness, creative practice and practical conservation work
This role is about more than running sessions. It is about building trust, creating safety, and helping people who may never have felt parks were “for them” to develop a meaningful relationship with nature and community.
The role
You will:
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Build and maintain strong referral partnerships
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Triage referrals and ensure sessions are accessible and inclusive
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Plan and deliver weekly nature-based wellbeing sessions
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Line manage a Nature Co-Facilitator
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Support monitoring, evaluation and reporting
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Work in parks across Bristol and Bath
This is a practical, people-facing role. You will be outdoors in all seasons and confident facilitating groups with complex needs.
We are looking for someone who:
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Has at least two years’ experience working directly with people with mental health and complex needs
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Has delivered group-based nature or eco-therapy activities
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Understands green social prescribing
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Can build strong, trusting relationships with participants and partners
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Is organised, emotionally intelligent and solutions focused
A qualification in mental health and line management experience are desirable. An Enhanced DBS is required
What we offer
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Home-based contract with access to office space at Engine Shed
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25 days annual leave pro rata, plus your birthday off and office closure between Christmas and New Year
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Nest pension after probation
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Employee Assistance Programme
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Flexible working
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A supportive team committed to inclusion and lived experience
Diversity and inclusion
We want our team to reflect the communities we serve. We particularly welcome applications from Disabled people, people from visibly ethnic minority backgrounds, carers and people from low income households.
We operate a guaranteed interview scheme for Disabled and visibly minority ethnic candidates who meet the essential criteria
You do not need to meet every single desirable criterion. Potential matters to us.
How to apply
Apply via CharityJob with:
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Your CV
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A covering letter (maximum two pages) explaining how you meet the person specification
Applications close at midnight on Sunday 1 March 2026.
Please submit your CV and cover letter. Your cover letter should set out how you meet the person specification and be no longer than two pages.
Helping everyone access parks and their transformational health benefits.
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is 22 February 2026.
Interviews will likely be held during the week commencing 2 March 2026.
Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Senior Community Action Worker
Salary: £30k per annum
35 hours per week (flexible)
25 days A/L pro rata + contributory pension scheme
Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve. Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.
The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.
An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.
For an informal discussion about the role call Alex Howell.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date: 5pm Thursday 26th February 2026
Interviews: Friday 6th March 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Purpose of the Role
The Digital and Operational Lead will lead the development and day-to-day delivery of the eoa’s digital systems including our AMS and SSoT (iMIS) and member community platform (Thrive by Higher Logic), operational infrastructure, and working environment (office and WFH).
The role will ensure the smooth running of core business systems and services, embedding a data-driven, member-focused approach and supporting the delivery of our ambitious sector growth strategy.
Role Summary
- Contract: Permanent
- Hours: 37.5 hours per week
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £35,000
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of:N/A
Key Responsibilities
Systems, Technology, and Intelligence
- Lead the delivery, development, and optimisation of our digital infrastructure, including implementation of AI, liaising with suppliers and internal stakeholders to ensure business critical systems are maintained, secure, and future-proofed.
- Drive creation and delivery of seamless, engaging digital experiences that support member acquisition and retention, and generate measurable ROI.
- Ensure high digital adoption among staff and members while championing the use of iMIS (the eoa’s AMS) as a single source of truth.
- Ensure high quality data management practices and support teams in using data for business insight and decision-making.
Business Operations
- Lead on all office and work from home functions including service provision, maintenance, insurances, H&S, and contracts with suppliers and landlords representatives.
- Support delivery of our people and culture strategy.
- Oversee our people processes including recruitment, onboarding and offboarding, staff contracts, holiday and absence records.
- Maintain accurate documentation and ensure regular reviews of safety and operational processes.
Knowledge, Experience, and Attributes
- Confident using and maintaining digital platforms and systems (e.g. CRM, AMS, online communities, IT tools).
- Skilled in using digital tools, and in interest in implementing AI, to improve operational efficiency and UX.
- Data-literate, with experience supporting colleagues to use systems for data-led decision making.
- Experience in change management or embedding new systems or processes across an organisation.
- Confident in supplier and stakeholder coordination to deliver on agreed service levels.
- Experience in operations, office coordination, or systems support within a membership body, charity, association, or SME.
- Knowledge of people and culture practices in small teams.
- Knowledge of health and safety compliance in an office setting.
- Strong organisational and problem-solving skills, with an ability to prioritise and deliver against competing deadlines.
- Knowledge or interest of employee ownership and experience working in a purpose led organisation.
What Constitutes Success in This Role?
Success in this role will mean delivering high performing digital systems that enhance member experience, strengthen engagement, and enable growth through smarter use of data. Strong supplier relationships and effective cost management will demonstrate tangible impact. Day-to-day operations will run smoothly, with efficient support for hybrid working and the seamless delivery of core operational services.
Key outcomes for the role
- Outcome: The eoa office and WFH environment is well managed, safe, and compliant with the relevant legislation and standards.
- Measure: All compliance checks (e.g. risk and DSE assessments) completed on time and documented, with no compliance breaches.
- Outcome: High- performing and future-proof digital infrastructure. All core systems are integrated, meet user needs, are stable and secure.
- Measure: Resolution of critical issues within agreed SLAs; positive feedback from staff and key users in staff and member satisfaction surveys.
- Outcome: Member experience streamlined, engaging and user-friendly digital interactions with the eoa.
- Measure: Member satisfaction with digital services has an NPS of 40 in annual member survey; measurable improvement in digital engagement metrics.
- Outcome: New system functionality, updates or digital solutions are introduced on time, on budget, and with high adoption by staff and members.
- Measure: 100%+ internal adoption rate for new systems or features; post-implementation review shows on-time delivery and positive ROI or user feedback.
- Outcome: eoa uses accurate, timely data from a single source of truth to inform decisions and improve member services.
- Measure: All teams actively using iMIS data to report on KPIs or inform decision-making; data quality score (e.g. % of complete member profiles) reaches 85%.
- Outcome: Contracts with digital and operational suppliers deliver value, performance and are aligned with organisational priorities.
- Measure: Supplier contracts are delivering on time and budget, with at least 90% supplier performance rated satisfactory or above.
How to apply
To apply, please submit:
- A two-page CV
- And and one of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
We are seeking an experienced and qualified immigration advisor to oversee the strategic direction of our casework and systemic work for the coming year.
The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF). We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. As part of this work, we continually develop new casework approaches to make CoCs more accessible to more people. By taking a strategic approach to our casework, we have opened up new routes for people to move through the process, and achieved greater recognition of groups with particular needs. We have also supported numerous strategic legal challenges which have prompted significant changes to the immigration rules and guidance related to CoCs.
In this cover role, you will lead The Unity Project’s strategic work to improve the accessibility of the CoC process. You will be responsive to changes in the external context and identify strategic priorities to focus on in our casework. You will hold our strategic external relationships, in particular with law firms, advice agencies and Home Office representatives, and you will oversee our strategic litigation support. You will share our expertise with the sector through second-tier advice, training workshops and peer support forums. Our strategic work is rooted in direct casework, and so this will also be part of your role. You will be responsible for TUP’s casework provision for applicants who submit their own CoC applications independently, and you will support with other strategically significant cases as required.
About The Unity Project
Who we are
The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.
Why we exist
We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.
Our values
We aim to be:
- Representative of and accountable to people who are navigating or have navigated the systems we want to change.
- Sustainable, so we can continue our work as long as it is needed.
- Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.
- Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.
- Equitable to all who give their time to the project.
- Tenacious, innovative, reflective and adaptable in our casework.
Benefits
- Salary - £46,849 pro rata
- Flexibility - We work together in person on Tuesdays and Thursdays. Beyond that we can be flexible about how you meet your hours.
- Annual leave - 35 days inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
- Pension - 5% employee contribution, 8% employer contribution
- Clinical supervision - All staff have access to monthly clinical supervision
- Wellbeing - All staff have a personal wellbeing budget to spend as they need
- Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
- Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
- Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.
Please submit your CV and cover letter (no more than two pages) by midday on Sunday 8 March 2026. Read the person specification thoroughly and address in your application all the points which are marked assessed at Application stage. Your cover letter should be personal and distinct. Avoid reliance on AI and do not simply restate your CV.
We use an anonymised recruitment process. Names and basic demographic information will be redacted from applications before shortlisting. Please do not include this in the body of your cover letter.
We plan to hold interviews in the week beginning 16/03/26. We will discuss accessibility requirements in advance.
Questions or issues? Our contact email is at the end of the person specification.
We want everyone to have equal access to the welfare system. We challenge the ‘no recourse to public funds’ policy and work to minimise its impact.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ
About the role
We have an exciting opportunity to join our Oxford Skylight as a Receptionist. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.
You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, members of the public using the café or arts facilities, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of the Old Fire Station. This role is based onsite with no option for homeworking.
About you
To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understand the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.
You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 15th February 2026 23:59
Interview date and location: Week commencing 23rd February 2026, in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ
Interview process: Competency-based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an exceptional, results-driven fundraising leader to spearhead major donor engagement and deliver an inspiring programme of high-profile fundraising events. This is a unique opportunity to help shape one of the UK’s most ambitious philanthropic programmes as we enter a defining period, including our landmark £200m Global Cancer Appeal, which will transform cancer treatment at our Chelsea site.
As Head of Philanthropy & Special Events, you will lead a high-performing team, cultivate enduring relationships with major supporters, and deliver compelling events that deepen engagement and inspire transformational giving. You will work closely with senior clinical leaders, Trustees, Appeal Board members and influential volunteers to ensure philanthropy continues to accelerate the pace and impact of our work.
What you’ll be doing:
- Lead a successful major gifts fundraising programme, developing and implementing strategies to secure significant six- and seven-figure gifts
- Work closely with colleagues to deliver the Charity’s £200m Chelsea Development Appeal.
- Personally cultivate and steward a portfolio of major donors and prospects, developing tailored solicitation strategies that inspire transformational giving.
- Build strong, effective relationships with senior volunteers, high-value committees and new supporters, recruiting and motivating volunteers to help raise funds for the Charity.
- Lead the delivery of a diverse and strategically aligned high-value events portfolio, including major galas, private dinners, webinars, panel discussions, tribute events and stewardship experiences.
- Provide inspirational leadership to a team of fundraisers and event specialists, ensuring ambitious KPIs are set and achieved.
- Collaborate across the Charity and The Royal Marsden Hospital, cultivating relationships with senior clinicians and key internal stakeholders to shape compelling philanthropic opportunities.
- As part of the P&P leadership team, contribute to cross-team strategic projects and help drive forward an integrated, high-performing fundraising directorate.
About you:
We’re looking for a confident and inspirational leader with:
· Extensive experience in senior fundraising, including major gift programme development and proven success in personally securing seven-figure gifts.
· Expertise in high-value committees, appeal boards or volunteer-led fundraising groups.
· A strong track record in delivering exceptional fundraising events.
· Outstanding interpersonal and communication skills, with the ability to develop trusted relationships with VIPs, influential stakeholders and committees.
· Proven ability to lead, motivate and develop high-performing teams.
· Excellent strategic thinking, financial acumen, and organisational skills, with the ability to interpret budgets and set ambitious but achievable targets.
· A highly proactive, self-sufficient approach and the ability to work with sensitivity and diplomacy, including in emotionally complex circumstances.
· Experience using Raiser’s Edge NXT and/or fundraising for major charitable appeals is desirable.
Why join us?
The Royal Marsden Cancer Charity supports one of the world’s leading cancer centres. Our teams are united by a deep determination to improve the lives of people affected by cancer, and we are entering one of the most exciting and ambitious phases in our history.
You will join a high-performing, values-driven Philanthropy & Partnerships directorate and have the opportunity to help shape transformational projects that will change the future of cancer care.
What we offer:
· Hybrid working between home and Chelsea with occasional travel to Sutton.
· Flexible working around our core hours of 10am to 4pm
· 27 days annual leave rising with length of service
· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
· Training, support and development opportunities
· Access to the blue light discount scheme and other discounts opportunities
· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
How to apply:
Use the Charityjob ATS
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
St John's College is an award-winning, Ofsted-rated Good autism-specific college for autistic young people aged 16–25. We are now seeking an inspiring and strategic Assistant Principal – Vocational Learning to join our College Leadership Team (CLT).
About the Role
As Assistant Principal – Vocational Learning, you will play a pivotal role in shaping and driving the future of our vocational provision across the college. You will lead the development of high-quality, innovative vocational pathways that empower autistic young people to progress into employment and adulthood with confidence.
A key focus of the role will be the development and expansion of Supported Internships and social enterprises. These programmes follow the DFN Project SEARCH model, a globally recognised framework that supports young people with autism to gain valuable work skills and meaningful workplace experience.
This role can be based at any of our locations, depending on operational need, and will involve working collaboratively across multiple sites in Brighton and Sussex.
Key Responsibilities
- Develop and lead a high-quality vocational learning offer, with a strong focus on Supported Internships and social enterprises.
- Provide strategic oversight for the expansion and sustainability of supported internships and future vocational initiatives.
- Lead the vocational elements of the college curriculum, including pre-supported internship pathways.
- Manage, support, and mentor vocational learning staff, ensuring they have the tools, guidance, and resources to excel.
- Work collaboratively across geographically dispersed teams to ensure consistency, quality, and impact in vocational provision.
Why Join St John's College?
- Be part of a values-driven, autism-specialist organisation with a strong reputation for quality and innovation.
- Join a committed and supportive leadership team with a shared ambition for learner success.
- Make a genuine, lasting difference to the lives of autistic young people.
If you are an experienced and passionate leader with a strong background in vocational education and a commitment to inclusive practice, we would love to hear from you. Only applications submitted online will be considered via the recruitment portal
Closing Date: Sunday 22 February 2026
Shortlisting Date: Monday 23 February 2026
Interview date: Thursday 26 2026
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The Woodland Trust is looking for an Assistant Outreach Adviser in our South East England team, to assist with delivering conservation impact through the creation, restoration and sustainable management of native wooded habitats on land outside the Trust’s own estate, contributing to the Trust’s objective of landscape scale ecological restoration.
The Role
• This is a key role in the South East England team and the role will offer the opportunity to learn on the job, working as part of a wider team providing advice to landowners and land managers, particularly farmers, to increase native tree cover on their landholdings, through creation of new woodland and agroforestry in its broadest sense
• You will also provide advice on sustainable management of existing wooded habitats on the landholding where appropriate.
• Assisting with project management and administration, such as the coordination of tree orders, and liaison with contractors and consultants.
• Working as part of a team, you’ll enable the delivery of woodland conservation activity outside the Trust’s own estate, including: creation of new native woodland, increasing tree cover outside woods, including through agroforestry, restoration and sustainable management of ancient and native woodland.
• This will be through partnerships, direct advice and other means. There will be a particular focus on working with the farming sector.
• Liaise with and manage relationships with key contractors, consultants and partners as required, and with other teams across the Woodland Trust.
• A company car will be provided for this role.
The Candidate
• You’ll need experience working in the land management sector with a good understanding of land management issues and a passion for conservation.
• You’ll be results driven and able to collaborate and work well in a team
• You’ll need some good knowledge of land management practices, and an ability to understand and engage with landowners and land managers from a variety of different practices and backgrounds.
• You must have a proactive ‘can-do’ attitude, excellent communication skills, and able to build effective partnerships internally and externally.
• A full driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Teams on March 9th 2026.
The client requests no contact from agencies or media sales.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.