Support service manager jobs

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Mind Cymru is the national team in Wales working in partnership with the Local Mind and Mind Retail Network (The Federation). The Team is small yet impactful, leading Minds work in Wales, specifically our devolved Policy and Campaigns, Marketing, Communications and Media and our commitment to Federation Sustainability Strategy. Mind in Wales supports over 36000 people living across communities in Wales every year and we have big ambitions to reach more people through our commitment to providing open access to quality mental health support and care.

Key duties and responsibilities

The post holder will:

Role profiles at this job responsibility level are either roles that require highly skilled subject matter experts or roles that lead a team (of at least three direct or indirect reports) with cross-functional impact within and/or outside the organisation. All roles at this level make tactical decisions, create operational plans for the short or medium term and make recommendations to their seniors about potential strategic decisions in response to, for example, emerging trends or legislative changes or other risks and opportunities. These roles work to defined and measurable performance objectives and have freedom to determine how they are achieved by agreement with their manager. Roles at this job responsibility level generally work independently with minimal supervision

This role requires a Disclosure and Barring Service (DBS) check.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Help People Rebuild Their Lives
At Change Mental Health, we know everyone deserves the chance to live a full life regardless of the challenges they face with mental health.

For over 50 years, we've worked with people across the country affected by enduring mental health challenges to rebuild confidence, build new connections, and achieve goals important to them.

We're looking for a compassionate and motivated Project Worker to join our team in Invergordon. In this role, you'll work directly with people experiencing mental health challenges and you'll provide practical and emotional support that helps them move forward in their recovery journey.

This is a permanent, 16-hour per week role.

Working as part of a supportive team, you'll build positive relationships, help people identify goals and work to them, facilitate activities and groups, and create a safe, supportive and welcoming environment where individuals feel valued and empowered.

What You'll Bring (Essential Criteria)

• Experience working in health, social care, community support or related fields
• Empathy, care, person-centred practice focused on recovery
• Excellent communication, IT, and workload priority skills

Great to Have (Desirable Criteria)

• Experience supporting people affected by mental ill health.
• Experience working within an SSSC registered service.
• Evidence of ongoing learning and professional development.
• SVQ Level 2 in a relevant discipline

Why Join Change Mental Health?

• Generous annual leave: up to 37 days holiday to rest, recharge and spend time doing what matters (from day one!)
• Mental wellbeing support: paid mental wellbeing days, access to award-winning employee assistance programmes.
• Flexible and blended working: we trust our people to work in a way that supports individual wellbeing and excellence in delivery, so where possible, we'll work to be flexible.
• Cycle to work, Blue Light Card, Season Ticket Loan all part of the package.

Most importantly, you'll join a supportive organisation working to improve mental health and wellbeing across Scotland, where your contribution will make a genuine difference to people's lives.

Application Notes
To apply please submit your CV and Cover Letter through the online BreatheHR portal. Please note all applications must be received by midday on 24/06/2026. Interviews are to be held the following week.

We welcome and encourage job applications from people of all backgrounds. If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.

Are you a relationship-builder who loves connecting with businesses, creating meaningful partnerships and turning great conversations into long-term support?

Charity People are delighted to be partnering with Zoe's Place Baby Hospice to find their next Corporate Fundraiser. This is an exciting opportunity to join a passionate and ambitious fundraising team, helping to grow corporate income and build partnerships that make a lasting difference to babies, young children and families across Coventry.

Salary: £28,000 - £33,000 per annum depending on experience
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Coventry and out and about meeting potential donors with the flexibility to work from home.
Benefits: 5% employer pension contribution, 27 days annual leave plus bank holidays and Christmas closure, mileage allowance, free onsite parking, Employee Assistance Programme, Death in Service benefit and professional development opportunities.

Zoe's Place is the UK's only baby-specific hospice charity, providing specialist palliative, respite and end-of-life care for children aged 0 to 5 with life-limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role

As Corporate Fundraiser, you'll develop and manage a portfolio of corporate supporters, helping businesses engage with Zoe's Place through charity partnerships, sponsorship, employee fundraising, payroll giving and events. You'll work closely with existing supporters to maximise income and engagement, while also identifying and securing new opportunities across the local business community.

You'll have the chance to represent the hospice at networking events, deliver presentations, organise supporter events and create compelling proposals that inspire businesses to get involved. Alongside relationship management, you'll use the fundraising CRM to manage your pipeline, forecast income and ensure every supporter receives excellent stewardship.

No two days will be the same. One day you could be presenting to a local business, the next planning a supporter event, reconnecting with former corporate partners or developing ideas to strengthen an existing relationship.

About you

We would love to hear from you if you have:

• Experience in fundraising, sales, account management, business development or corporate partnerships
• Confidence building and managing relationships with a variety of stakeholders
• Excellent communication and presentation skills
• The ability to identify opportunities, develop proposals and influence others
• Strong organisational skills and experience managing multiple priorities
• Confidence using databases or CRM systems and working with income pipelines

Most importantly, you'll be proactive, enthusiastic and motivated by the opportunity to help businesses make a meaningful difference to local children and families. If you're excited by the idea of building lasting partnerships, growing income and representing an organisation that changes lives every day, we'd love to hear from you.

Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.

Deadline: 24th June at 9am
First Stage Interviews: 6th of July
Second Stage Interviews: w/c 13th of July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We’re looking for an ambitious, forward-thinking Head of Data & Analytics to lead a transformative agenda where data, AI and emerging technologies directly improve real-world outcomes. This is a rare opportunity to take full ownership of an enterprise data strategy within a complex, regulated environment leveraging analytics, automation and AI to drive better clinical, operational and commercial decisions.

The Role

As a key member of the senior leadership team, you will define and deliver a modern, scalable data strategy turning data into a true business asset. You’ll oversee reporting, governance, architecture and advanced analytics, ensuring data is trusted, accessible and impactful across the organisation.

You will lead the evolution of data platforms and capabilities, championing innovation across AI, automation and emerging technologies future-proofing the organisation’s digital ecosystem.

What You’ll Bring

• Proven leadership experience in data & analytics within healthcare or a regulated/charity setting
• Strong track record delivering insightful reporting and measurable business outcomes
• Deep technical understanding of modern data platforms, architecture and AI
• Experience building scalable, future-ready data capabilities
• Confidence operating at executive level with exceptional stakeholder engagement skills
• Expertise in vendor and partner management to maximise value
• A detail-oriented mindset, balancing strategic vision with operational delivery

Why This Role?

You won’t just be building dashboards, you’ll be shaping strategy, influencing decisions and delivering outcomes that matter. You’ll work at the intersection of data, technology and human impact, helping to create smarter services and better experiences.

If you are a confident, forward-facing leader who thrives on turning complex data challenges into real-world solutions and you’re excited by the potential of AI, automation and innovation, this is your opportunity to lead meaningful change.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Location: Bournemouth

Salary: Grade 7 - £50,474 per annum

Contract: Fixed term for 12 months

Hours: Full time - 35 hours per week

Closing date: Sunday 28th June 2026 at 11.30 pm

 

Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency.

About the role

You will be the local leader for Shelter’s Community Services, leading the team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home.

You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.

Also, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing and have effective plans to influence change.

You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement.

Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub.

About you

You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.

The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for a data analyst who will be working within the health intelligence function to lead programmes of work and manage projects to better understand the UK population with Musculoskeletal (MSK) conditions to inform the direction of Arthritis UK's ambitions, strategy, policy and services work.

Our UK Advocacy and Health Intelligence department are responsible for developing and implementing our ambitious evidence-based policy and influencing strategy so that people with arthritis can access the treatment and support they need to live the lives they choose.

About the role

About you

If your knowledge, skills and experience include the following then we would love to hear from you:

• Able to demonstrate sound knowledge and experience in applying epidemiological research methods and health metrics (such as incidence and prevalence).
• Experience of drawing insights from multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes.
• Strong experience with statistical software including building automated analytical processes and creating data visualisations (e.g. using R, python, PowerBI, Tableau).
• Educated to degree level in a scientific or health science discipline.
• Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports and/or dashboards for a range of technical and generalist audiences.
• Project management and organisational ability, including being able to prioritise activities and independently manage own workload that includes multiple concurrent projects.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Contract Type: 1 X Fixed Term 12 months, 1 X permanent

Location: Glasgow (5 days a week)

Assessment Centre: 13th of July in our Glasgow Centre

Let’s make every day a chance to create a brighter future for the next generation!

Would you like to join a great team- working in Employability across Outreach and Delivery? Join us at The King’s Trust, where together we’ll ensure young people are supported, engaged, and fully prepared to step into sustainable employment with confidence and style.

You’ll play a vital role in guiding young people on their journey into work. By building strong relationships, you’ll uncover and help remove any barriers that might stand in their way - enabling them to thrive and achieve positive job outcomes. You’ll take responsibility for a caseload of young people, offering one-to-one support, coaching, and encouragement, while helping them navigate everything from travel costs to balancing other commitments.

As a key advocate, you’ll work closely with employers to champion each young person’s support and learning needs, ensuring they are set up for success in their roles. You’ll also collaborate with partners such as Jobcentre Plus and other stakeholders to create seamless pathways into employment, making sure nothing stands in the way of sustained job outcomes.

You’ll be a guiding light for our delivery partners and service providers, supporting them to deliver high-quality experiences that lead to real jobs for young people. You'll also deliver engaging employability sessions, both directly and by supporting partners and volunteers, using a mix of face-to-face delivery and virtual sessions via MS Teams. When needed, you’ll be out and about, visiting placements or employers to ensure everything runs smoothly and that everything is delivered to the highest standard.

Alongside this, you’ll maintain accurate and detailed records of young people’s progress, employer engagement, and outcomes, ensuring everything aligns with our funding requirements and clearly demonstrates the impact of the programme.

We’re passionate about Equality, Diversity and Inclusion, so you’ll help create an environment where every young person feels seen, valued, and supported, contributing to local action plans that bring our EDI commitments to life.

This is a dynamic role where no two days are the same - you’ll need to be adaptable, ready to step into different responsibilities, and occasionally deputise when needed.

Join The King’s Trust team and help make our mission a reality - supporting young people not just into jobs, but into brighter futures.

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

James’ Place, Community Fundraising and Engagement Executive
Job Title: Community Fundraising and Engagement Executive – West Midlands
Salary: £24,160 per annum (£30,200 FTE)
Hours: 0.8FTE, 30 hours per week (flexible over 5 days – to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed.
Contract Type: Permanent
Location: Hybrid – based 2/3 days per week in our Birmingham centre 
Reports to: Fundraising Manager Community

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
This is a new role designed to raise and facilitate fundraising for James’ Place Birmingham and to grow community and voluntary sector relationships across the region to raise awareness of James’ Place to drive referrals to our Birmingham centre.
As part of the Fundraising team, you will take a leading role in building strong networks across Birmingham and the West Midlands, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis.
The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the West Midlands with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Birmingham and the Centre Manager in Birmingham to do so. It is recognised that this will vary week to week depending on the current needs of the organisations.
This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity’s long-term goals. 
Direct Fundraising Work 50%

• Develop and grow a network of local donors (including HNWI, corporates, community fundraisers as well as Trusts and Foundations), volunteer supporters and influencers across the West Midlands with a view to increasing the fundraising reach of the organisation.
• Steward existing donors volunteers and prospects to secure long-term multi-year support.
• Support community engagement and attend fundraising events to help achieve the organisation’s fundraising ambitions.
• Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals.
• Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities.

Direct Outreach Work 40%

• Support Heads of Centre to identify and engage with a range of partner organisations across Birmingham and the West Midlands, helping to raise awareness of the charity’s work.
• Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity.
• Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections.
• Help to coordinate partnership communications and ensure relevant information about the charity’s work is shared clearly and consistently with external partners.
• Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity.
• Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness.

Administration 10%

• Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines.
• Maintain accurate and up-to-date records on the CRM database.
• Work collaboratively with both clinical and non-fundraising colleagues within the Birmingham centre and across the organisation, building their confidence and capability in fundraising activities.
• Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements.

Working in the Wider Charity

• Represent James’ Place with professionalism, respect, and confidence at all times.
• Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James’ Place as a respected charity.
• Undertake any additional duties as required to support the successful delivery of the organisation’s business plan.

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION
Essential

• Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations.
• Strong understanding of donor motivations and what drives charitable giving across different audiences.
• Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport.
• Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners.
• Excellent time management skills
• Practical, resilient, and flexible, with the ability to adapt to changing priorities.
• Innovative thinker, open to exploring new ideas and approaches to fundraising.
• Collaborative and solution-focused, able to work constructively with others to overcome challenges.
• A team player, willing to support colleagues and take on additional responsibilities when required.
• Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed.

Desirable

• Experience using CRM databases (e.g. Salesforce)
• Understanding of, and interest in, mental health and suicide prevention.

WE OFFER

• A 7% employer contributory pension scheme.
• Family friendly policies.
• Death in service insurance scheme.
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. 

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions.
If you have any queries or experience challenges with the application process, please email [email protected]

Closing date: 9am on Monday 22nd June 2026
Interviews are expected to be held online on 7th July 2026

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-229 053

The role

The Armed Forces Project Officer will be responsible for the day-to-day management of the Armed Forces and Veteran Community Projects.

The post holder will have knowledge and experience of outreach/engagement, as well as experience of planning and running events and projects. The role requires flexibility and multi-tasking, as well as confidence to complete varied tasks as delegated. The role requires the coordination and chairing of working group meetings and representing the organisation at armed forces events and steering groups.

Overall, duties will differ according to the requirements of the HWE operational plan. Day-to-day responsibilities of the role will include ensuring that project work is completed to a high standard and all reporting requirements are complied with. The main purpose is to ensure that the influence of HWE is maximised through the delivery of high-quality and well ­organised events and activities and meetings that will capture and articulate the voice and lived experience of the people of Essex.

Key accountabilities

· To work with HWE staff, and especially the Senior Management Team, to support the delivery of high quality and well-organised HWE Armed Forces Projects. This includes:

o Plan and deliver the Armed Forces Working Group online and in person meetings.

o Plan and deliver the Primary Care Network Armed Forces Working Group online and in person meetings.

o Evaluate and report on impact of the working groups.

o Enhance the attendance of the working group meetings.

o Be a point of contact for the armed forces and veteran community within Essex.

o Make connections and report on impact delivered through collaborative working.

o Project planning, to ensure that the aims, objectives and outcomes of any project are clear and in line with HWE strategy and plans, and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed.

o Project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan.

o Planning and delivering outreach events and information stands on behalf of HWE to various armed forces and veterans communities.

o Ensuring that project delivery is  on time and on budget, and that risk mitigations are in place.

o Working with the HWE Communications Lead to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate.

o Ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders.

· To conduct other tasks and duties as considered reasonable by the CEO.

Person Specification

The post holder will be highly organised, and an engaging and effective communicator, with good written and verbal skills. You will be capable of building effective relationships with individuals and organisations, including volunteers, and will be comfortable and highly capable in planning, coordinating and delivering different projects and events. You will have a high regard for the sensitivities of working within health and social care and be able to demonstrate a commitment to advancing the interests of patients, service users and the public within the changing landscape of health and social care.

You will also be enthusiastic about working within a small and ambitious team, with a demonstrable regard for the values and principles of Healthwatch Essex and a willingness to work flexibly to achieve the organisation's strategic objectives.

Knowledge, skills attributes and experience

Essential

o Knowledge and experience of managing volunteers and/or staff.

o Demonstrable experience of managing projects and/or events, especially within the context of a complex and/or multi-agency environment.

o Experience of working in or knowledge of the voluntary and community sector and/or health and social care.

o Experience of working in a fast-paced office environment, managing a potentially unpredictable workload.

o Knowledge and experience of using IT-systems, including Microsoft Office and the internet.

o Experience and knowledge of social media and its applications.

o Experience of community outreach and engagement.

Hours: 25 hours per week

Contract: Temporary until September 2027. Expected start date of August 2026.

Salary: £29,209 full-time equivalent (19,472 Pro Rata)

Department: Finance

Location: 1 Northgate Road, Middlesbrough, TS5 5NW

The Senior Finance Assistant and Payroll Administrator will provide financial administrative support for the Finance Team, and the payroll function for the organisation, allowing appropriate information to be provided to stakeholders at all times.

You will support the implementation of our Finance strategy and have empathy for the work of Teesside Hospice.

You will assist in providing a communication link between the Finance Department and other departments who rely on robust support.

You will work closely with the Financial Controller to ensure the effective day to day operation of your duties, thus allowing The Financial Controller to prepare timely, complete and accurate management accounts. A large element of the role involves taking the lead on the purchase ledger system. The role also involves other aspects such as daily logging of donations, weekly reconciliation of lottery membership records, bank reconciliations, submitting Gift Aid claims and more outlined in the duties section.

You will lead in preparing, running and finalising the payroll for companies in the Teesside Hospice group. You will be the payroll link between the Finance Department and other departments who rely on our support. You will work closely with the Financial Controller and Group Director of Resources to ensure the effective day to day operation of the payroll, thus allowing for accuracy of payments to staff alongside meeting all of the necessary regulatory requirements i.e. apprenticeship levy, SMP, auto enrolment.

You will be highly organised and able to work to deadlines, working independently as well as collaborating as part of a team.  An enjoyment and appreciation for attention to detail is essential.

We endeavour to exceed customer / donor expectations by delivering high quality of customer service and adhere to all policies and procedures.

As part of our committed Team environment, the working atmosphere is friendly and supportive.

At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.

People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.

Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.

Closing date for applications is 25th June 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role requires a DBS check. We will do this for you.

About the Role

This is an exciting opportunity to join IRMO as our Youth Project Coordinator and lead the Latin American Youth Forum (LAYF) – IRMO’s youth-led group for migrant and refugee young people aged 13–19.

LAYF offers a safe, supportive and trilingual space (Spanish, Portuguese and English) where young people can overcome barriers and begin to find their feet in the UK. Activities are designed to build confidence, support integration and foster leadership. Through the programme, participants can learn English through fun and engaging ESOL (English for Speakers of Other Languages) classes, take part in weekly educational, arts-based and themed workshops, and receive one-to-one support through a targeted coaching programme focused on education, volunteering and employment.

Young people also have the opportunity to join the LAYF Youth Steering Group, where they can develop leadership skills and inspire other Spanish and Portuguese-speaking young people, while exploring London and beyond through cultural trips and residentials.

As Youth Project Coordinator, you will be responsible for registering and onboarding new participants, designing and delivering a creative weekly programme of LAYF Space Workshops, and offering one-to-one mentoring to help young people access opportunities and build confidence. You’ll work closely with IRMO’s ESOL and Advice and Advocacy teams to ensure a joined-up and holistic approach.

This is a varied role that requires empathy, creativity and excellent organisational skills. You will play a key part in ensuring all activities are inclusive, engaging and safe, while monitoring progress and capturing the achievements of the young people involved. You’ll also be a positive role model, helping each participant realise their potential and feel empowered in their journey.

LAYF is delivered as part of Building Young Brixton (BYB), a consortium of ten Lambeth-based organisations working together to inspire and empower young people in the borough. Partnership working is central to the LAYF ethos, and the Youth Project Coordinator will collaborate closely with BYB partners to co-create activities, share skills and strengthen impact.

Key Responsibilities

• Recruit and register LAYF participants by assessing individual needs and matching them with appropriate activities

• Plan, co-produce and deliver a dynamic and engaging programme of LAYF activities – from arts and sport to inspirational talks – designed to build young people’s confidence, life skills and social connection

• Coach and support young people to thrive in their education and personal development through a targeted one-to-one coaching programme

• Plan and deliver quarterly trips and events that promote peer interaction and engagement with the local community

• Signpost and refer young people to relevant services at IRMO, BYB or other external partners

• Maintain accurate and up-to-date records, including registration forms, attendance, surveys, feedback, session plans and coaching logs

• Input and manage baseline and progress data using IRMO’s database and monitoring tools

• Produce compelling case studies and success stories to share with young people, funders and supporters

• Ensure the wellbeing and safety of all participants, following IRMO’s safeguarding policies and National Youth Agency (NYA) guidance

• Communicate with LAYF participants and families in a timely and appropriate way, respecting boundaries and overcoming communication barriers

• Promote LAYF activities through newsletters, social media and IRMO’s communications channels

• Represent LAYF and IRMO in meetings and forums with partners, funders and youth sector networks

• Work closely with IRMO colleagues to ensure the wider needs of young people and families are supported holistically

• Recruit, supervise and support LAYF volunteers

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person Specification

The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.

Essential

• At least one year’s experience working with young people in the UK

• Experience designing and delivering engaging programmes for young people

• Experience providing one-to-one coaching to young people

• Experience using M&E tools to collect baseline/progress data and contribute to reports

• Able to build trust with young people and maintain clear professional boundaries

• Ability to manage your workload, meet deadlines and respond to changing demands

• Resourceful and creative, with a problem-solving mindset

• Excellent verbal and written communication skills in English 

• Excellent verbal and written communication skills in Spanish

• Competent with Google Workspace, video conferencing tools, Word, Excel and PowerPoint

• Strong understanding of safeguarding

• Strong understanding of the barriers faced by young Latin Americans in the UK

• Clear commitment to IRMO’s vision, mission and values

• Willingness to work some evenings and weekends

Desirable

• Experience supervising or supporting volunteers

• Excellent verbal and written communication skills in Portuguese

• Qualification in Youth Work

• Qualification in Information, Advice and Guidance (IAG)

• Understanding of the UK not-for-profit sector, and UK education and employment systems for young people

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.

We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.

Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.

Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.

Would you like to lead an organisation that makes a meaningful difference to the lives of millions of people? Tinnitus UK is looking for an experienced and values-driven Chief Executive Officer to guide the charity through an exciting period of growth and opportunity.

Tinnitus affects almost 8 million people in the UK, with many experiencing a significant impact on their wellbeing, relationships, work and quality of life. Tinnitus UK exists to improve the lives of people living with tinnitus through trusted information and support, education and professional development, research partnerships, and awareness and advocacy. Each year, we support more than 250,000 people through our services, resources, events and networks.

Following a period of significant organisational development, Tinnitus UK is entering an exciting new phase. We have strengthened our finances, enhanced our operations and services, expanded our influence, and launched an ambitious 10-year strategy that sets out our vision for the future. We are now seeking a part-time Chief Executive Officer to lead the next stage of our journey.

Reporting to the Chair of the Board of Trustees, the CEO will provide strategic leadership for the organisation, working closely with the Board, staff team, volunteers, funders and partners to deliver our mission and maximise our impact. You will lead a committed and talented team, ensuring Tinnitus UK remains financially sustainable, influential across the hearing health sector, and responsive to the needs of people living with tinnitus.

This is an opportunity for an experienced and values-driven leader who combines strategic thinking with practical delivery. You will be comfortable leading a small but ambitious organisation, building partnerships, driving income growth, supporting innovation and representing Tinnitus UK externally with credibility and passion.

While this role is initially being recruited on a part time basis, we envisage a planned progression to a full-time position as the charity grows and subject to financial sustainability. We believe that visible and collaborative leadership is essential and therefore ask candidates to commit to spending at least two days per week in our Sheffield office, working alongside the team.

If you share our commitment to improving understanding, treatment and support for people affected by tinnitus, and want to help shape the future of a growing national charity, we would love to hear from you.

For further information, including details of the role and person specification, please download the Candidate Pack or contact us to arrange an informal conversation.

To apply, please submit your CV and a supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role and why you are interested in leading Tinnitus UK.

The deadline is 5pm Monday 6 July.

First interviews will be held online on 14 and 15 July while second interviews will be held in person at the Tinnitus UK offices in Sheffield during week commencing 20 July.

Job Title: Communications & Engagement Officer  

Reports to: Senior Communications Manager

Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel 

Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements

Contract:Permanent

Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata

Purpose of the Role

The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.

The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.

Key Responsibilities

1. Communications planning and delivery (60%)

· Work with the Senior Communications Manager to manage the communications calendar.

· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.

· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.

· Plan and create or coordinate longer-form content, including case studies, articles and blogs.

· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.

· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.

· Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

· Manage and engage with our organic social media communities.

· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.

· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.

3. Other responsibilities (10%)

· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.

· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.

· Advise and support colleagues on compliance with brand guidelines, and create brand resources.

· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.

· Support other teams with ad-hoc requests for communications support.

· Take a proactive approach to professional development.

· Take on other marketing and communications tasks as required.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

· Experience in a communications or fundraising role (this doesn't have to be in the UK)

· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

o Understanding audiences

o User journeys

o Developing key messaging

o Audience stewardship

o Working with brand guidelines

· Experience of creating high quality campaigns or content to inspire or drive action

· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

· A proactive and creative approach to problem solving and idea generation

· Comfortable within a fast-paced team and able to prioritise multiple projects

· Ability to pay close attention to detail, to maintain communications quality and accuracy

· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.

· Experience with one or more of the following:

o Design tools such as Canva

o Photography and film editing

o Website CMS software

o Email broadcast platforms

o Social media scheduling platforms

Desirable

· Lived Experience of Breaking Barriers’ cause

· Experience using Salesforce, or another CRM system

· Knowledge of GDPR and data protection principles as they apply to communications and fundraising

· Experience of monitoring and evaluating communications or fundraising activities

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.