Support services manager jobs
We’re looking for an Assistant Legacy Officer to join our sector-leading Legacy Management Team. This is a unique opportunity to help steward one of the most meaningful forms of giving - ensuring every legacy is honoured with care, precision, and respect.
In this vital role, you’ll:
- Manage your own caseload of pecuniary legacies, ensuring accurate and timely administration.
- Liaise with solicitors, executors, and supporters to resolve queries and uphold our legacy policies.
- Support the team in maintaining BHF’s reputation as a trusted and professional legacy recipient.
- Help maximise income from bequests, directly supporting our life-saving research.
- Demonstrate ability to engage sensitively with bereaved families.
- Confidently balance workload demands and ensure completion within required timeframes.
Legacies account for over half of our income, making this role central to our mission to beat heart and circulatory diseases for good.
About You
You’ll have experience in legacy administration or managing large volumes of client records using a case management system. You’re confident working with data and understand the importance of accuracy and sensitivity, especially when dealing with personal or financial information.
Your communication skills are excellent and you approach conversations with empathy and professionalism. You’re comfortable using Microsoft Office and other IT systems, and you know how to stay organised and manage competing priorities in a busy environment.
You enjoy working as part of a team and are always open to learning and sharing ideas. You thrive in fast-paced, purpose-driven settings and are motivated by making a positive impact.
If you have worked in a charity setting or have experience with legacy administration or managing bulk client data - we’d love to hear from you.
Working arrangements
This is a fixed term contract ending on 30 September 2026 covering Family Leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
First stage interviews will be held over MS Teams week commencing 24th November.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Officer - VAC161
Working Hours: 37.5 hours per week (Flexible working offered by agreement)
Salary: £27,000 per annum
Contract: Permanent
Deadline: COP Tuesday 18th November 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be invited to a telephone screening call between Friday 14th November and Monday 24th November.
Interviews to take place: Tuesday 2nd December
Location: Hybrid - Leeds Hospitals Charity offices at St. James’s and LGI hospitals with occasional home-working.
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have experience in volunteer recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals role provides support to deliver our ambitious volunteer strategy. This role is responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.
The person will:
· Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate.
· Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
· Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
· Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
· Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention.
· Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes.
· Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.
The successful candidate will have:
· 2+ years’ experience of recruiting volunteers or paid staff.
· Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
· Knowledge and understanding of volunteer best practice.
· Knowledge of safeguarding and GDPR in a volunteer setting.
· Experience of delivering training in different formats.
· Strong written and verbal communication skills, including networking, influencing and relationship-building skills.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Clare Silverleaf.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Paid birthday day off upon successful completion of probationary period
· Additional annual leave days based on length of service
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website by searching Leeds Hospitals Charity.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
We support NHS staff to deliver the best care for over a million patients and their families each year.
The client requests no contact from agencies or media sales.
Help us to bring nature benefits to more communities across the UK
Groundwork is supporting the development of a growing network of Green Community Hubs – places where people can come together, connect with nature, and access a range of services. We’re looking for a new Development Manager to take these plans to the next level.
Green Community Hubs Development Manager, Groundwork UK
- 2-year fixed term contract
- 22.5 hours (3 days) a week
- Hybrid working, with regular days in our Birmingham office
- Salary: £27,199
Groundwork is a national charity working to address poverty and improve the environment in three connected ways:
- We help people create better places
- We help people improve their prospects
- We help people protect the planet
Groundwork UK is looking to recruit a Green Community Hubs Development Manager.
Working with colleagues across the country, this role will help us to build on good practice, develop external partnerships, and drive income generation plans to grow and sustain our Green Community Hubs network. The successful candidate will need an understanding of community development, a passion for working with people and nature, and a track record of securing external funding.
We’re particularly interested in receiving applications from people who are from ethnically diverse backgrounds, are disabled, are from low-income households, or are not currently in employment.
Closing date: 12 noon Monday 10th November 2025
Proposed Interview dates: Week commencing 17th November 2025
To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please. CVs will not be accepted.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: Shop from Crisis Finsbury Park ( 19 Stroud Green Road, London N4 3FB) and Islington (211 Upper Street, Islington, London, N1 1RL).
Contract: 6 Month Fixed Term
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
-
A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
-
Enhanced maternity, paternity, shared parental, and adoption pay.
-
Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 November 2025 at 23:59.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
The client requests no contact from agencies or media sales.
This is a hybrid role, wrking two days a week from any Ronald McDonald House or office.
Ronald McDonald House Charities UK is seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team. This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.
Strategy Leadership
- Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
- Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
Donor Engagement & Stewardship
- Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
- Develop tailored stewardship and cultivation plans for mid and major donors, enhancing their connection to the Charity’s impact.
- Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.
Campaign Management
- Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
- Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.
Data & Insights
- Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
- Produce regular reports to inform decision-making and demonstrate impact.
Collaboration & Integration
- Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
- Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.
Knowledge & Experience
- Experience in managing and reporting on income and expenditure budgets, with proven experience meeting or exceeding income targets
- Experience and knowledge of digital tools, channels and tactics for raising money from individuals and deepening engagement
- Experience of using audience insights and segmentation tactics to improve results
- Creative thinker with a proactive approach to problem-solving and innovation.
- Collaborative, able to work effectively across teams and support our collective success
- Proven experience in delivering multi-channel individual giving campaigns across acquisition and/or retention
- Strong understanding of donor stewardship and relationship management
- Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage diverse audiences
- Analytical mindset with experience in using CRM systems to report on performance and optimise campaigns
- Highly organised with strong project management skills and the ability to manage multiple priorities.
- Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
- Desirable - Experience of working with agencies
The client requests no contact from agencies or media sales.
Join Our Advocacy Team – Make a Real Difference!
Role: Trainee or Qualified Multi-Disciplinary Advocate
(Dependent on qualifications and experience)
Hours: Full-time, Monday to Friday, 9am–5pm
Location: 3 days Devon and Torbay and 2 days Langdon Secure Hospital, Dawlish
Are you passionate about empowering people to have their voices heard?
Do you want to work for a leading national charity that’s been transforming lives for over 50 years?
If so, we’d love to hear from you!
About the Role
We’re looking for a Trainee or Qualified Multi-Disciplinary Advocate to join our friendly and experienced team at Rethink Advocacy, part of Rethink Mental Illness.
In this rewarding role, you’ll deliver statutory advocacy across Devon and Torbay, specialising in:
- Independent Mental Health Advocacy (IMHA)
- Independent Care Act Advocacy (ICAA)
- Independent Health Complaints Advocacy (IHCA)
You’ll spend:
- 3 days per week working across Devon and Torbay
- 2 days per week based at Langdon Secure Hospital in Dawlish,
About Us
Advocates work across two services helping people to understand their rights, express their views, and navigate complex systems with confidence.
Rethink Devon and Torbay Advocacy Service is one of the partners in The Devon Advocacy Consortium (DAC). Our multidisciplinary advocates work in partnership with other local organisations across Devon and Torbay to provide specialist advocacy services for adults with a range of additional needs.
Rethink Langdon Advocacy is based on site at Langdon Hospital where all patients are detained under sections of the mental health act. The hospital supports men from South-West England who, because of their mental health needs, have had contact with the legal system and require a safe and secure environment where they can receive treatments, therapies, and care to help them recover. Our advocates work across the site providing Independent Mental Health Advocacy for adults detained in the hospital.
Who We’re Looking For
Whether you’re already qualified or looking to train, we welcome applicants who are:
- Committed to human rights and social justice
- Skilled in communication and empathetic listening
- Organised, self-motivated, and able to work independently
- Based in or willing to relocate to Devon
What We Offer
- Full training and support to become a qualified advocate (if applying as a trainee)
- A supportive team environment
- Opportunities for professional development
- The chance to make a meaningful impact every day
Ready to apply?
Join us at Rethink Advocacy and be part of a team that’s changing lives.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our Website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider.
The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training.
In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors.
Please provide a CV and covering letter.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
CLOSING DATE: 18 JANUARY 2026
IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.
The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.
In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.
As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.
As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.
Your up-to-date CV, of up to 3 pages, showing all current and past experience to support your application in addition to a covering letter of up to 300 words explaining why you believe you are suitable for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Project Manager for My Nature Play, you will play a pivotal role in delivering one of LtL’s most ambitious and exciting Early Years projects. You will coordinate a national delivery team from our England or Scotland office, manage staff and LtL accredited network, support evaluation, and ensure that the project achieves measurable impact for practitioners, children and families.
You will need:
-
Experience of managing large-scale, multi-site or multi-partner projects (ideally within education, environment or charity sectors).
-
A passion for the importance of Early Years.
-
Strong understanding of project planning, delivery and reporting processes.
-
Excellent organisational skills and attention to detail, with the ability to manage complex timelines and multiple priorities.
-
Experience of monitoring and evaluation, including data collection and reporting.
-
Excellent written and verbal communication skills, able to engage diverse audiences.
-
Strong partnership and relationship-building skills.
-
Experience of working / qualification in yearly years education, Family work or play work
-
Commitment to the highest level of safeguarding and a clear DBS or PVG check.
-
Ability to travel across the UK, including overnight stays, and work occasional evenings.
If you don’t have meet all the criteria outlined but feel it could be the role for you, talk to us!
The client requests no contact from agencies or media sales.
Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?
We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events.
This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team.
This role is known internally as Legacy Marketing Executive.
Salary
The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team.
- Collaborate with the Supporter Relations team to manage queries.
- Process third party invoices for approval, tracking against expenditure log.
- Provide exceptional customer service and supporter guidance.
- Provide administration and event management support for legacy events.
For full details of the role, please read through the role profile.
Skills, Knowledge and Expertise
- Previous customer service experience.
- Experience processing invoices and keeping track of expenditure.
- Understanding of data processes and CRMS/databases e.g. Salesforce.
- Ability to import and export data from Excel.
- Exceptional attention to detail.
- Ability to prioritise tasks.
- Ability to manage sensitive data and conversations with supporters.
About the Team
Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated.
We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.
You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.
We’d love to hear from you if you:
-
Have experience working with community groups and adults with learning disabilities (or similar settings)
-
Are friendly, organised and calm under pressure
-
Know how to manage volunteers with empathy and clarity
-
Understand safeguarding, health & safety, and inclusive practice
-
Are confident with admin, registers and MS Office programmes.
What we offer:
-
A values-led, community-based charity where you can really make a difference
-
A part-time, term-time role that could work around other commitments
-
A supportive team and space to grow with the role
-
Strong potential for extension beyond the first year
Please read the full job description and person specification, before sending us your CV and a 1-page cover letter outlining:
- Why you’re interested in the role
- How your skills and experience meet the person specification
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Independent Sexual Violence Advisor (ISVA) to join our friendly team of ISVAs at RASASC Guildford. This is a full time position - 5 days/week (35 hours), but we would consider 4 days/week (28 hours) for the right person.
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
RASASC Guildford is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.
Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.
Job Description
- To support survivors of rape and sexual abuse.
- It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.
- The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
- The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
- The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.
· Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
· to attend monthly one to one supervision with team leader and monthly clinical supervision
Personal Specification
Experience:
Essential
- Excellent interpersonal skills and communication skills
- Excellent organisational skills and a proven ability to prioritise workload, including time management skills
- Experience of working with vulnerable people
- Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
- Handling confidential information
- Ability to work on your own and as part of a small team in a busy and challenging environment
- Full driving licence and car that can be utilised for work purposes.
Desirable
- Case Management skills – ability to accurately maintain records
- Crisis management skills – including risk management
- Knowledge and commitment to multi-agency partnership working.
- Experience of delivering presentation/training.
- Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you, or please complete the application form.
This recruitment will close by Wednesday 19th November at 12 noon
Please note that early applications are encouraged as the advert could close early if a suitable candidate is appointed
How to Apply: Please download the application form from RASASC Guildford's website.
The client requests no contact from agencies or media sales.
Are you an experienced community builder with a passion for purpose driven work? Do you thrive in a dynamic, mission focused environment where relationship-building, leadership, and strategic thinking make a lasting impact?
We are looking for a Community Fundraising Manager - North to lead and expand outreach efforts across the North of England. This full-time position is remote based, with regular travel across the region.
As a Community Fundraising Manager – North, you will be responsible for:
- Managing a small team of regional fundraisers
- Building networks with community leaders, clergy, schools, and donor groups
- Developing and implementing outreach and fundraising strategies in line with wider organisational goals
- Supporting and recruiting volunteers and public speakers (Community Appealers)
- Contributing to national campaigns, events and conferences
- Driving digital engagement through collaboration with a national social media team
You will be the key liaison between local communities and the national office, ensuring consistent communication, support, and innovation in regional engagement.
Key responsibilities:
- Lead and support Community Fundraisers in the region to achieve strategic goals
- Strengthen relationships with existing donors, high-value supporters, and volunteers
- Coordinate speaking engagements and event presence at parish, school, and community levels
- Represent the organisation at large scale national events and conferences
- Deliver quarterly performance and financial reports
- Collaborate closely with internal teams in communications, events, fundraising, and support services
Essential skills and experience:
- Background in community engagement or fundraising
- Strong public speaking and presentation skills
- Excellent relationship building and leadership abilities
- Organised and self motivated with a strategic mindset
- Proficiency in Microsoft Office and social media platforms
- Full UK driving licence and access to a vehicle
- Willingness to travel regionally with occasional overnight stays
Desirable:
- Experience using CRM databases (e.g. Raiser’s Edge)
- Understanding of Catholic diocesan structures
- Experience working in the charity sector
Salary: £40,000 - £45,000 per annum
Location: Remote, You must be based in North England with regular travel across the region
Recruitment process: Cv and Supporting Statement
Contract type: Permanent
Deadline: On rolling basis
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.
You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.
The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.
This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.
The client requests no contact from agencies or media sales.
People Operations Manager
Fauna & Flora
Salary band: £39,640 - £41,725 FTE per annum
Permanent, full-time (37.5 hours per week, Monday-Friday)
Hybrid working: Minimum 3 days/week in Cambridge office
Excellent benefits including 25 days annual leave, 8% pension contribution, and life insurance
Are you an experienced HR operations professional looking to make a global impact in a purpose-driven organisation?
Charity People are proud to be partnering with Fauna & Flora, the world's oldest international wildlife conservation organisation, to recruit a People Operations Manager. Fauna & Flora works to protect the diversity of life on Earth, partnering with local conservation organisations across the globe to save nature together. Their approach is practical, sustainable, and rooted in collaboration.
With over 600 staff across 20 jurisdictions, including 200 UK-based employees, Fauna & Flora is at the forefront of global conservation. Their Cambridge-based People Team is collaborative, supportive, and committed to delivering high-quality HR services across the organisation.
About the Role
Reporting to the People Director, the People Operations Manager will lead the development and delivery of people processes, systems, and administration. You'll manage the global HRIS (HiBob), oversee UK and international payroll, support UK pension and benefits, and ensure compliance with employment and immigration law.
You'll also manage the organisation's UK business sponsorship licence, contribute to strategic HR projects, and provide high-quality reporting and insights to internal stakeholders. While your primary focus will be UK operations, you'll also collaborate with country offices globally to improve efficiency and consistency.
Key Responsibilities
- Oversee payroll processing and benefits administration
- Manage HRIS and implement new systems/modules
- Ensure compliance with UK employment and immigration law
- Lead on business sponsorship duties (SMS Level 1 User)
- Support recruitment, onboarding, and induction
- Line manage the People Administrator
- Maintain HR policies, risk register, and reporting
- Contribute to global HR projects and continuous improvement
About You
We're looking for someone with substantial experience in HR operations, systems, and compliance. You'll be confident managing payroll, benefits, and HRIS platforms, and have a strong understanding of UK employment law. You'll be methodical, detail-oriented, and able to build effective relationships across teams and geographies.
- Proven experience in people operations and HRIS management
- Strong knowledge of payroll, pensions, and employment law
- Excellent communication, data analysis, and organisational skills
- Experience managing or mentoring staff
- Commitment to diversity, inclusion, and Fauna & Flora's mission
- Experience in international or charity settings (desirable)
How to Apply
The application process is CV and a Supporting Statement. The closing date is 12 noon on Tuesday, 11 November. The first round of interviews will take place preferably in-person on 19 and 20 November.
There will be a timed 30-minute assessment as part of the interview process. With a second-stage online/in-person interview to follow shortly after.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.


